steering wheel MERCEDES-BENZ GLE COUPE 2019 Owner's Manual

Index
....................................................... 4Digital Operator's Manual
..................25
Introduction .......................................... .25
Operation ............................................... 25 Introduction
......................................... 26
Protecting the environment ...................26
Genuine Mercedes-Benz parts .............. .26
Operator's Manual ................................. 27
Service and vehicle operation ................27
Operating safety .................................... 29
QR code for rescue card ........................ 31
Data stored in the vehicle ......................31
Information on copyright ....................... 34 At a glance
........................................... 35
Cockpit .................................................. 35
Instrument cluster .................................36
Multifunction steering wheel ................. 37
Center console ...................................... 38
Overhead control panel .........................40
Door control panel ................................. 41 Safety
................................................... 42
Panic alarm ............................................ 42
Occupant safety .................................... 42
Children in the vehicle ........................... 57
Pets in the vehicle ................................. 63
Driving safety systems ........................... 64
Protection against theft ........................ .73Opening and closing
...........................74
SmartKey ............................................... 74
Doors ..................................................... 80
Cargo compartment ...............................82
Side windows ......................................... 86
Sliding sunroof ....................................... 89 Seats, steering wheel and mirrors
....94
Correct driver's seat position ................ 94
Seats ..................................................... 94
Steering wheel ....................................... 99
Mirrors ................................................. 102 Memory function ................................. 105 Lights and windshield wipers
..........106
Exterior lighting ................................... 106
Interior lighting .................................... 110
Replacing bulbs (vehicles with LED
headlamps) .......................................... 111
Windshield wipers ................................ 111 Climate control
................................. 115
Overview of climate control systems ... 115
Operating the climate control sys-
tems .................................................... 119
Setting the air vents ............................ 124 Driving and parking
..........................126
Notes on breaking-in a new vehicle ..... 126
Driving ................................................. 126
DYNAMIC SELECT controller ............... 134
Automatic transmission ....................... 135
Refueling ............................................. 142
Parking ................................................ 144
Driving tips .......................................... 147
Driving systems ................................... 156
Towing a trailer .................................... 199
Bicycle rack ......................................... 205
Notes on towing vehicles ..................... 207 On-board computer and displays
....208
Important safety notes ........................ 208
Displays and operation ........................ 208
Menus and submenus ......................... 211
Display messages ................................ 222
Warning and indicator lamps in the
instrument cluster ............................... 251 Multimedia system
...........................264
General notes ...................................... 264
Important safety notes ........................ 264
Function restrictions ............................ 264
Operating system ................................ 265 Stowage and features
......................272
Stowage areas ..................................... 272
Features .............................................. 280 2
Contents

1, 2, 3 ...
4ETS (Electronic Traction System) see ETS/4ETS (Electronic Trac-
tion System)
4MATIC (permanent four-wheel
drive) .................................................. 167
12 V socket
see Sockets
115 V socket ...................................... 284
360° camera
Cleaning .........................................3 05
Display in the multimedia system .. 186
Function/notes ............................ .184 A
ABS (Anti-lock Braking System) Display message ............................ 224
Function/notes ................................ 64
Important safety notes .................... 64
Warning lamp ................................. 254
Accident
Automatic measures after an acci-
dent ................................................. 57
Activating media mode
General notes ................................ 270
Activating/deactivating cooling
with air dehumidification ................. 119
Active Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 217
Display message ............................ 241
Function/informatio n.................... 194
Trailer towing ................................. 197
Active Brake Assist
Activating or deactivating .............. 216
Display message ............................ 229
Function/note s................................ 65
Active Brake Assist with cross-
traffic function
Activating or deactivating .............. 216
Display message ............................ 230
Function/note s................................ 70
Important safety notes .................... 70
Warning lamp ................................. 262
Active Curve System
Display message ............................ 240 Function/note
s............................. 170
Active Distance Assist DISTRONIC
Activating ....................................... 159
Activation conditions ..................... 159
Cruise control lever ....................... 159
Deactivating ................................... 162
Display message ............................ 242
Displays on the instrument clus-
ter .................................................. 163
Driving tips .................................... 163
Function/note s............................. 157
Important safety notes .................. 158
Setting the specified minimum
distance ......................................... 162
Stopping ........................................ 161
Warning lamp ................................. 262
Active Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 217
Display message ............................ 241
Function/information .................... 197
Trailer towing ................................. 199
Active light function ......................... 108
Active Parking Assist
Canceling ....................................... 180
Detecting parking spaces .............. 177
Display message ............................ 242
Exiting a parking space .................. 179
Function/note s............................. 176
Important safety notes .................. 176
Parking .......................................... 178
Active Steering Assist
Activating/deactivating ................. 216
Display message ............................ 244
ADAPTIVE BRAKE ................................. 70
Adaptive Damping System
Function/note s............................. 172
Adaptive Highbeam Assist
Display message ............................ 236
Function/note s............................. 109
Switching on/of f........................... 109
Additives (engine oil) ........................ 362
Address book
see also Digital Operator's Man-
ual .................................................. 264
Adjusting the volume
Multimedia system ........................ 265 4
Index

Engaging reverse gear ................... 135
Engaging the park position ............ 135
Important safety note
s.................. 135
Kickdown ....................................... 138
Manual shifting .............................. 139
Oil temperature (on-board com-
puter, Mercedes-AMG vehicles) ..... 220
Overview ........................................ 135
Problem (malfunction) ................... 141
Pulling away ................................... 130
Starting the engine ........................ 129
Steering wheel paddle shifters ...... 139
Trailer towing ................................. 138
Transmission position display ........ 136
Transmission positions .................. 137
Automatic transmission emer-
gency mode ....................................... 141
AUX jacks
CD/DVD drive ............................... 271
Axle load, permissible (trailer tow-
ing) ...................................................... 367 B
Back button ....................................... 265
Bag hook ............................................ 277
Ball coupling
Installing ........................................ 201
Removing ....................................... 205
BAS (Brake Assist System) ................. 65
Battery (SmartKey)
Checking .......................................... 77
Important safety notes .................... 77
Replacing ......................................... 77
Battery (vehicle)
Charging ........................................ 317
Display message ............................ 237
Important safety notes .................. 315
Jump starting ................................. 318
Overview ........................................ 315
Replacing ....................................... 317
Belt warning ......................................... 46
Bicycle rack ....................................... 205
Blind Spot Assist
Activating/deactivating ................. 217
Display message ............................ 241
Notes/function .............................. 191
Trailer towing ................................. 193 see Active Blind Spot Assist
Bluetooth ®
Searching for a mobile phone ........ 268
Searching for a mobile phone
(device manager) ........................... 269
see also Digital Operator's Man-
ual .................................................. 264
Telephony ...................................... 268
Brake Assist System
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 229
Notes ............................................. 362
Brake force distribution
see EBD (electronic brake force
distribution)
Brake lamps
Display message ............................ 235
Brake linings
Display message ............................ 229
Brakes
ABS .................................................. 64
BAS .................................................. 65
Brake fluid (notes) ......................... 362
Braking assistance appropriate to
the situation ..................................... 66
Display message ............................ 224
Hill start assist ............................... 130
Important safety notes .................. 149
Maintenance .................................. 150
Parking brake ................................ 145
Riding tips ...................................... 149
Warning lamp ................................. 253
Braking assistance appropriate to
the situation
Function/note s................................ 66
Breakdown assistance
Where will I find...? ........................ 309
see Flat tire
see Towing away
Brightness control (instrument
cluster lighting) ................................... 36 C
California Important notice for retail cus-
tomers and lessees .......................... 27 6
Index

Calling up a malfunction
see Display messages
Car
see Vehicle
Care
360° camera ................................ .305
Car wash ........................................ 301
Carpets .......................................... 308
Display .......................................... .307
Exhaust pipe .................................. 306
Exterior lights ................................ 305
Gear or selector lever .................... 307
Interior .......................................... .307
Matte finish ................................... 303
Notes ............................................. 301
Paint .............................................. 303
Plastic trim ................................... .307
Power washer ................................ 302
Rear view camera .......................... 305
Roof lining ...................................... 308
Seat belt ........................................ 308
Seat cover ..................................... 307
Sensors ......................................... 305
Side running board ........................ 305
Steering wheel ............................... 307
Trim pieces ................................... .307
Washing by hand ........................... 302
Wheels .......................................... .304
Windows ........................................ 304
Wiper blades .................................. 305
Wooden trim .................................. 307
Cargo compartment enlargement
Important safety notes .................. 275
Cargo compartment floor
Important safety notes .................. 278
Opening/closing ............................ 279
Stowage well (under) ..................... 278
Cargo tie down rings ......................... 276
CD
see also Digital Operator's Man-
ual ................................................. .264
CD player (on-board computer) ........214
Center console
Lower section .................................. 39
Upper section .................................. 38
Central locking
Automatic locking (on-board com-
puter) ............................................. 219 Locking/unlocking (SmartKey) .......
.74
Child
Restraint system .............................. 59
Child seat
Forward-facing restraint system ...... 62
LATCH-type (ISOFIX) child seat
anchors ............................................ 60
On the front-passenger seat ............ 61
Rearward-facing restraint system .... 62
Top Tether ...................................... .60
Child-proof locks
Important safety notes .................... 62
Rear door s ...................................... .63
Children
Special seat belt retractor .............. .58
Children in the vehicle
Important safety notes .................... 57
Cigarette lighter ................................ 283
Cleaning
Mirror turn signal .......................... .305
Trailer tow hitch ............................ .306
Climate control
Automatic climate control (3-
zone) .............................................. 117
Controlling automatically .............. .120
Cooling with air dehumidification .. 119
Defrosting the windows ................. 122
Defrosting the windshield .............. 122
Dual-zone automatic climate con-
trol ................................................. 115
General notes ................................ 115
Indicator lamp ................................ 120
Ionization ....................................... 124
Maximum cooling .......................... 122
Notes on using the automatic cli-
mate control .................................. 119
Overview of systems ..................... .115
Problem with the rear window
defroster ........................................ 123
Problems with cooling with air
dehumidification ............................ 120
Rear control panel ......................... 117
Refrigerant ..................................... 363
Refrigerant filling capacity ............. 364
Setting the air distribution ............. 121
Setting the air vents ..................... .124
Setting the airflow ......................... 121 Index
7

Downloading routes ....................... 291
Emergency call .............................. 286
General notes ................................ 285
Geo fencing ................................... 292
Info call button .............................. 288
Locating a stolen vehicle ............... 290
Remote fault diagnosis .................. 290
Remote vehicle locking .................. 290
Roadside assistance button ........... 287
Search & Send ............................... 289
Self-test ......................................... 286
Speed alert .................................... 291
System .......................................... 285
Triggering the vehicle alar m........... 292
Vehicle remote unlocking .............. 290
Mechanical key
Function/note s................................ 76
General notes .................................. 76
Inserting .......................................... 76
Locking vehicle ................................ 81
Removing ......................................... 76
Unlocking the driver's doo r.............. 81
Media Interface
USB port in the armrest of the
center console ............................... 273
see Digital Operator's Manual
Memory card (audio) ......................... 214
Memory function ............................... 105
Mercedes-Benz Intelligent Drive
360°camera .................................. 184
Active Blind Spot Assist ................. 194
Active Distance Assist
DISTRONIC .................................... 157
Active Distance Assist
DISTRONIC with Active Steering
Assist ............................................. 164
Active Lane Keeping Assist ............ 197
Active Parking Assist ..................... 176
ATTENTION ASSIST ........................ 189
Blind Spot Assist ............................ 191
General notes ................................ 156
Lane Keeping Assist ...................... 193
Parking Assist PARKTRONIC .......... 173
PRE-SAFE ®
PLUS (anticipatory
occupant protection PLUS) .............. 57
Rear view camera .......................... 180
Traffic Sign Assist .......................... 190 Message memory (on-board com-
puter)
.................................................. 223
Mirror
Vanity mirror (sun visor) ................ 281
Mirror turn signal
Cleaning ......................................... 305
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror (in the sun visor)
Mobile phone
Connecting (Bluetooth ®
inter-
face) .............................................. 268
Connecting (device manager) ........ 269
Frequencies ................................... 357
Installation ..................................... 357
Menu (on-board computer) ............ 214
Transmission output (maximum) .... 357
Modifying the programming
(SmartKey) ........................................... 76
MOExtended tires .............................. 311
Mounting wheels
Lowering the vehicle ...................... 351
Mounting a new wheel ................... 351
Preparing the vehicle ..................... 348
Raising the vehicle ......................... 349
Removing a whee l.......................... 350
Securing the vehicle against roll-
ing away ........................................ 349
MP3
Operation ....................................... 214
see also Digital Operator's Man-
ual .................................................. 264
Multifunction display
Function/note s............................. 210
Permanent display ......................... 218
Multifunction steering wheel
Operating the on-board compute r..2 09
Overview .......................................... 37
Multimedia system
Switching on and off ..................... .265
Music files
see also Digital Operator's Man-
ual ................................................. .264 14
Index

P
Paddle shifters see Steering wheel paddle shifters
Paint code number ............................358
Paintwork (cleaning instructions) ... 303
Panic alarm .......................................... 42
Panorama roof with power tilt/
sliding panel
Important safety notes .................... 89
Operating ......................................... 90
Operating the roller sunblinds for
the sliding sunroof ........................... 91
Problem (malfunction) ..................... 92
Rain closing feature ......................... 91
Reversing feature ............................ .90
Parcel shelf ........................................2 77
Parking
Important safety notes .................. 144
Parking brake ................................ 145
Position of exterior mirror, front-
passenger side ............................... 104
Rear view camera .......................... 180
see PARKTRONIC
Parking aid
see 360° camera
see Exterior mirrors
see PARKTRONIC
Parking Assist PARKTRONIC
Deactivating/activating ................. 175
Driving system ............................... 173
Function/notes ............................ .173
Important safety notes .................. 173
Problems (malfunctions) ................ 176
Sensor range ................................. 173
Towing a trailer .............................. 173
Warning displa y............................. 174
Parking assistance
see Driving system
Parking brake
Applying automaticall y................... 146
Applying or releasing manually ...... 145
Display message ............................ 226
Electric parking brake .................... 145
Emergency braking ........................ 146
General notes ................................ 145
Releasing automaticall y................. 146
Warning lamp ................................. 259 Parking lamps
Switching on/of f........................... 107
PASSENGER AIR BAG
Display message ............................ 233
Indicator lamps ................................ 43
Problem (malfunction) ................... 233
Pets in the vehicle ............................... 63
Phone book
see also Digital Operator's Man-
ual .................................................. 264
Plastic trim (cleaning instruc-
tions) .................................................. 307
Power locks ......................................... 81
Power washers .................................. 302
Power windows
see Side windows
PRE-SAFE ®
(anticipatory occupant
protection)
Display message ............................ 230
Operation ......................................... 56
PRE-SAFE ®
PLUS (anticipatory
occupant protection PLUS)
Display message ............................ 230
Operation ......................................... 57
Protection against theft
ATA (Anti-Theft Alarm system )......... 73
Immobilizer ...................................... 73
Protection of the environment
General notes .................................. 26
Pulling away
Automatic transmission ................. 130
General notes ................................ 130
Hill start assist ............................... 130
Trailer ............................................ 130 Q
QR code Mercedes-Benz Guide App ................. 1
Rescue card ..................................... 31
Qualified specialist workshop ........... 30 R
RACE TIMER (on-board computer,
Mercedes-AMG vehicles) .................. 221
Radiator cover ................................... 29716
Index

SmartKey
Changing the battery ....................... 77
Changing the programming .............76
Checking the battery ...................... .77
Convenience opening feature .......... 87
Display message ............................ 250
Door central locking/unlocking ...... .74
Important safety notes .................... 74
KEYLESS-GO start function .............. 76
Loss .................................................78
Mechanical key ................................ 76
Overview .......................................... 74
Positions (ignition lock) ................. 127
Problem (malfunction) ..................... 78
Starting the engine ........................ 129
Smartphone
Starting the engine ........................ 129
SMS
see also Digital Operator's Man-
ual .................................................. 264
Snow chains
Information .................................... 329
Sockets
Center console .............................. 283
General notes ................................ 283
Luggage compartment ...................2 84
Rear compartment ......................... 283
Sound
Switching on/off ........................... 265
Special seat belt retractor .................. 58
Specialist workshop ............................ 30
Speed, controlling
see Cruise control
Speedometer
Digital ............................................ 212
In the Instrument cluster ................. 36
Segments ...................................... 208
Selecting the display unit .............. .218
Standing lamps
Display message ............................ 235
Switching on/off ........................... 107
Start/Stop button
Removing ....................................... 128
Starting the engine ........................ 129
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 128
STEER CONTROL .................................. 72 Steering
Display message ............................ 249
Steering wheel
Adjusting (electrically) ................... 100
Adjusting (manually) ........................ 99
Button overview ............................... 37
Buttons (on-board computer) ......... 209
Cleaning ......................................... 307
Important safety notes .................... 99
Steering wheel heating .................. 100
Storing settings (memory func-
tion) ............................................... 105
Steering wheel heating
Problem (malfunction) ................... 101
Switching on/of f........................... 100
Steering wheel paddle shifters ........ 139
Stopwatch (RACETIMER) ................... 221
Stowage areas ................................... 272
Stowage compartments
Armrest (under) ............................. 273
Center console .............................. 274
Center console (rear) ..................... 274
Cup holders ................................... 280
Eyeglasses compartment ............... 274
Glove box ....................................... 273
Important safety information ......... 272
Stowage net ................................... 274
Stowage net ....................................... 274
Summer tires
In winter ........................................ 329
Sun visor ............................................ 281
Suspension setting
AIRMATIC ...................................... 168
AMG adaptive sport suspension
system ........................................... 172
Suspension tuning
SETUP (on-board computer,
Mercedes-AMG vehicles) ............... 220
SUV
(Sport Utility Vehicle) ....................... 29
SVHC (Substances of Very High
Concern) ............................................... 30
Switching air-recirculation mode
on/off ................................................. 123
Switching on media mode
Via the device list .......................... 270 Index
19

T
Tachometer ........................................ 208
Tailgate
Display message ............................ 248
Emergency unlocking ....................... 85
Important safety notes .................... 82
Limiting the opening angle ............... 85
Opening dimensions ...................... 364
Opening/closing (automatically
from inside) ...................................... 84
Opening/closing (automatically
from outside) ................................... 83
Opening/closing (from outside) ....... 82
Tank content
Fuel gauge ....................................... 36
Technical data
Capacities ...................................... 359
Drawbar load (maximum) ............... 367
Information .................................... 357
Tires/wheels ................................. 352
Trailer load s................................... 367
Vehicle data ................................... 364
Telephone
Accepting a call (multifunction
steering wheel) .............................. 215
Authorizing a mobile phone (con-
necting) ......................................... 268
Authorizing a mobile phone via the device manager (connecting )......... 269
Connecting a mobile phone
(device manager) ........................... 269
Connecting a mobile phone (gen-
eral information) ............................ 268
Display message ............................ 249
Menu (on-board computer) ............ 214
Number from the phone book ........ 215
Redialing ........................................ 215
Rejecting/ending a call ................. 215
see also Digital Operator's Man-
ual .................................................. 264
Temperature
Coolant (display in the instrumentcluster) .......................................... 209
Coolant (on-board computer,
Mercedes-AMG vehicles) ............... 220
Engine oil (on-board computer,
Mercedes-AMG vehicles) ............... 220 Outside temperature ...................... 208
Setting (climate control )................ 120
Transmission oil (on-board com-
puter, Mercedes-AMG vehicles) ..... 220
Through-loading feature ................... 275
Timing (RACETIMER) ......................... 221
Tire pressure
Calling up (on-board computer) ..... 334
Checking manually ........................ 333
Display message ............................ 245
Maximum ....................................... 333
Not reached (TIREFIT) .................... 313
Notes ............................................. 332
Reached (TIREFIT) .......................... 314
Recommended ............................... 330
Tire pressure loss warning system
General notes ................................ 333
Important safety notes .................. 334
Restarting ...................................... 334
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 336
Function/note s............................. 334
General notes ................................ 334
Important safety notes .................. 335
Radio type approval for the tire
pressure monitor ........................... 337
Restarting ...................................... 337
Warning lamp ................................. 263
Warning message .......................... 336
Tire pressure table ............................ 331
Tire-change tool kit ........................... 310
TIREFIT kit
Important safety notes .................. 312
Storage location ............................ 310
Tire pressure not reached .............. 313
Tire pressure reached .................... 314
Using ............................................. 312
Tires
Aspect ratio (definition) ................. 347
Average weight of the vehicle
occupants (definition) .................... 345
Bar (definition) ............................... 345
Changing a whee l.......................... 347
Characteristics .............................. 345
Checking ........................................ 327
Curb weight (definition) ................. 346
Definition of terms ......................... 345 20
Index

Sports Utility Vehicle
G
WARNING
Due to the high center of gravity, the vehicle
may start to skid and roll over in the event of
an abrupt steering maneuver and/or when
the vehicle's speed is not adapted to the road conditions. There is a risk of an accident.
Always adapt your speed and driving style to
the vehicle's driving characteristics and to the prevailing road and weather conditions.
Utility vehicles have a significantly higher roll-
over rate than other types of vehicles.
Failure to operate this vehicle safely may result
in an accident, rollover of the vehicle, and severe or fatal injury.
In a rollover crash, an unbelted person is signif-
icantly more likely to die than a person wearing
a seat belt.
You and all vehicle occupants should always
wear your seat belts. Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire.
When driving on an unpaved road or off-road,
check the vehicle underside regularly. In par-
ticular, remove trapped plant parts or other
flammable material. Contact a qualified spe-
cialist workshop immediately if damage is
detected. G
WARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
! There is a risk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on a high
curb or an unpaved road
R you drive too fast over an obstacle, e.g. a
curb, a speed bump or a pothole in the road
R a heavy object strikes the underbody or
parts of the chassis
In situations like this, the body, the under-
body, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the loads they are designed
to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop. Declarations of conformity
USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
subject to the two following two conditions: 1) Operating safety
29Introduction Z

nance requirements as well as technical events
and malfunctions.
This information generally documents the con-
dition of a component, a module, a system or the
surroundings, such as:
R Operating states of system components (e.g.
fill levels, battery status, tire pressure)
R Status messages concerning the vehicle or its
individual components (e.g. wheel rpm/
speed, deceleration, lateral acceleration, indi- cation of whether seat belts are fastened)
R Malfunctions and defects in important system
components (e.g. lights, brakes)
R Information about events leading to vehicle
damage
R System responses in special driving situa-
tions (e.g. air bag deployment, intervention of
stability control systems)
R Ambient conditions (e.g. temperature, rain
sensor)
In addition to performing the actual control unit
function, this data is used by manufacturers to
detect and rectify malfunctions and to optimize vehicle functions. Most of this data is volatile
and processed only in the vehicle itself. Only a
small part of the data is stored in event or mal-
function memories.
When you use services, the technical data from
the vehicle can be read out by service network
employees (e.g. workshops, manufacturers) or
third parties (e.g. breakdown services). Services
can include repair services, maintenance pro-
cesses, warranty cases and quality assurance
measures. The data are read out via the con-
nection for the diagnostics connection in the
vehicle, which is required by law. The relevant
offices in the service network or third parties
collect, process and use the data. This data
documents the vehicle's technical states, is
used to help in finding malfunctions and improv-
ing quality and is sent to the manufacturer
where necessary. In addition, the manufacturer is subject to product liability. The manufacturerneeds technical data from vehicles for this pur-
pose.
Malfunction memories in the vehicle can be
reset by a service center during repair or service
work.
You can incorporate data into the vehicle's com- fort and infotainment functions yourself as part
of the selected equipment. These include, for example:
R Multimedia data such as music, films or pho-
tos for playback in an integrated multimedia
system
R Address book data for use in conjunction with
an integrated hands-free system or an inte-
grated navigation system
R Navigation destinations that have been
entered
R Data about using Internet services
This data can be saved locally in the vehicle or
located on a device that you have connected to
the vehicle (e.g. smartphone, USB memory stick or MP3 player). If this data is saved in the vehi-
cle, you can delete it at any time. This data is
sent to third parties only at your request, par-
ticularly when you use online services in accord- ance with the settings that you have selected.
You can save and change comfort settings/
customizations in the vehicle at any time.
Depending on the equipment in question, these can include:
R Seat and steering wheel position settings
R Suspension and climate control settings
R Custom settings such as interior lighting
If your vehicle is equipped appropriately, you
can connect your smartphone or another mobile end device to the vehicle. You can control this by
means of the control elements integrated in the vehicle. The smartphone's picture and sound
can be output via the multimedia system. Spe-
cific items of information are also sent to your
smartphone.
Depending on the type of integration, this can
include:
R General vehicle information
R Position data
This allows the use of selected smartphone
apps, such as navigation or music player apps.
There is no additional interaction between the
smartphone and the vehicle, particularly active
access to vehicle data. The type of additional
data processing is determined by the provider of the app being used. Whether you can configure
settings for it and, if so, which ones, depends on
the app and your smartphone's operating sys-
tem. 32
Data stored in the vehicleIntroduction