engine MERCEDES-BENZ GLE SUV 2015 Owners Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2015, Model line: GLE SUV, Model: MERCEDES-BENZ GLE SUV 2015Pages: 453, PDF Size: 14.78 MB
Page 324 of 453
Display messages
Possible causes/consequences and
M
MSolutions Only E-MODE availa‐
Only E-MODE availa‐
ble Power limited ble Power limited
Refuel immediately Refuel immediately PLUG-IN HYBRID vehicles:
The fuel tank has been run dry and the combustion engine has been
switched off.
A warning tone also sounds.
The vehicle will be powered by electrical energy only. Performance is restricted and the vehicle may accelerate more slowly than normal.
X Refuel at the nearest filling station without fail.
In the "Total range and electric range" menu, you can display the
approximate range of the vehicle (Y page 266).Without starting Without starting
engine again, con‐ engine again, con‐
sult workshop sult workshop You cannot restart the engine due to a malfunction.
A warning tone also sounds.
If the engine is running:
X Consult a qualified specialist workshop.
If you switch off the engine:
X Safeguard the vehicle against rolling away (Y page 191).
X Consult a qualified specialist workshop. á
Towing not permit‐ Towing not permit‐
ted ted
See
SeeOwner's
Owner's Man‐
Man‐
ual
ual The hybrid drive system is faulty.
X Have the vehicle transported on a transporter or trailer to the near-
est qualified specialist workshop. Û
Malfunction Visit Malfunction Visit
workshop workshop The hybrid drive system is faulty.
X Consult a qualified specialist workshop. Û
Malfunction Malfunction The hybrid drive system is faulty.
X Have the vehicle towed away by a professional recovery company to
the nearest qualified specialist workshop. d
Malfunction Malfunction The drive system is malfunctioning.
The ECO start/stop function may be malfunctioning.
The drive power is restricted.
X Consult a qualified specialist workshop. ï
Charger cable con‐ Charger cable con‐
nected nected PLUG-IN HYBRID vehicles:
The charging cable connector is connected to the vehicle socket.
As long as the charging cable connector is connected, you cannot
drive away.
Before you drive away:
X Remove the charging cable connector from the vehicle socket
(Y page 188). Display
messages
321On-board computer and displays Z
Page 325 of 453
Driving systems
Display messages
Possible causes/consequences and
M
MSolutions À
Attention Assist: Attention Assist:
Take a break! Take a break! Based on certain criteria, ATTENTION ASSIST has detected fatigue or
a lack of concentration on the part of the driver. A warning tone also
sounds.
X If necessary, take a break.
During long journeys, take regular breaks in good time so that you get
enough rest. À
Attention Assist Attention Assist
inoperative inoperative ATTENTION ASSIST is inoperative.
X Consult a qualified specialist workshop. Á
Please reduce speed Please reduce speed You cannot change the vehicle level.
Possible causes:
R You are driving too fast for the selected vehicle level.
R You are driving too fast with a trailer or the trailer-coupling socket is
being used, e.g. for a bicycle rack.
X Drive more slowly and then select the desired vehicle level again:
R Vehicles with the Off-Road Engineering package (Y page 216)
R Vehicles with the AIRMATIC package (Y page 222)
X Observe the notes on towing a trailer (Y page 273).Á
Compressor is cool‐ Compressor is cool‐
ing ing You have selected a higher vehicle level. The compressor first needs
to cool down because of frequent level changes.
X Drive in a manner appropriate for the current vehicle level.
X Make sure that there is sufficient ground clearance.
X Allow the compressor to cool down.
When the compressor has cooled down, the display message dis-
appears. The vehicle then continues rising to the selected level. Á
Malfunction Malfunction AIRMATIC is faulty.
X Drive as appropriate for the current vehicle level, but do not exceed
80 km/h.
X Make sure that there is sufficient ground clearance.
X Consult a qualified specialist workshop. 322
Display
messagesOn-board computer and displays
Page 327 of 453
Display messages
Possible causes/consequences and
M
MSolutions ý
Different. lock Different. lock
sys. Malfunction sys. Malfunction The differential lock is faulty.
X Do not drive at speeds above 80 km/h.
X Consult a qualified specialist workshop. ý
Different. locking Different. locking
sys. cooling down sys. cooling down
Please wait Please wait The differential lock is too hot and has been disengaged.
X Drive on carefully.
X Allow the differential lock to cool down.
The differential lock re-engages as soon as it has cooled down. LOW RANGE Stop LOW RANGE Stop
Apply parking brake Apply parking brake A gearshift process has been cancelled. LOW RANGE is in the neutral
position. There is no connection between the engine and the drive
wheels.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Apply the electric parking brake. Do not continue driving under any
circumstances.
X Repeat the gearshift process. LOW RANGE Malfunc‐
LOW RANGE Malfunc‐
tion tion
To
Topark,
park, apply
apply
parking brake
parking brake LOW RANGE is malfunctioning.
X Do not drive at speeds above 80 km/h.
X When parking, safeguard the vehicle against rolling away
(Y page 191).
X Consult a qualified specialist workshop. LOW RANGE max. LOW RANGE max.
speed 40 km/h speed 40 km/h You have exceeded the maximum speed for the gearshift process.
X Drive more slowly.
The gear change is made. LOW RANGE max. LOW RANGE max.
speed 70 km/h speed 70 km/h You have exceeded the maximum speed for the gearshift process.
X Drive more slowly.
The gear change is made. LOW RANGE Shift to LOW RANGE Shift to
position N briefly position N briefly You have reduced the vehicle speed, but the automatic transmission
is not in position N.
X Briefly shift the automatic transmission to position N.LOW RANGE Shifting
LOW RANGE Shifting
cancelled Please cancelled Please
reactivate reactivate The gearshift process has been cancelled.
X Repeat the gearshift process. Ã
Inoperative
Inoperative DSR (Downhill Speed Regulation) is deactivated due to a fault.
X Have DSR checked at a qualified specialist workshop. 324
Display
messagesOn-board computer and displays
Page 329 of 453
Display messages
Possible causes/consequences and
M
MSolutions Blind Spot Assist
Blind Spot Assist
currently unavaila‐ currently unavaila‐
ble ble
See
SeeOwner's
Owner's Man‐
Man‐
ual
ual orActive BlindActive Blind
Spot Assist cur‐
Spot Assist cur‐
rently unavailable rently unavailable
See Owner's Manual See Owner's Manual Blind Spot Assist or Active Blind Spot Assist is temporarily inoperative.
Possible causes:
R the radar sensor system is outside the operating temperature range
R the radar sensor system is temporarily inoperative, e.g. due to elec-
tromagnetic radiation emitted by nearby TV or radio stations or
other sources of electromagnetic radiation
The yellow 9indicator lamps also light up in the exterior mirrors.
Once the causes listed above no longer apply, the display message
goes out.
Blind Spot Assist or Active Blind Spot Assist is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 191).
X Restart the engine. Blind Spot Assist Blind Spot Assist
not available when not available when
towing a trailer towing a trailer
See Owner's Man‐ See Owner's Man‐
ual ual
orActive BlindActive Blind
Spot Assist not
Spot Assist not
available when tow‐ available when tow‐
ing a trailer See ing a trailer See
Owner's Manual Owner's Manual Blind Spot Assist or Active Blind Spot Assist is deactivated while tow-
ing a trailer.
You have established the electrical connection between the trailer and
your vehicle.
X Press aon the steering wheel to confirm the display message. Blind Spot Assist Blind Spot Assist
inoperative inoperativeorActive
Active
Blind Spot Assist
Blind Spot Assist
inoperative inoperative Blind Spot Assist or Active Blind Spot Assist is faulty.
The yellow 9indicator lamps also light up in the exterior mirrors.
X Consult a qualified specialist workshop. Park Assist cancel‐
Park Assist cancel‐
led led The driver's door is open.
X Repeat the parking gap measurement and parking process with the
driver's door closed. You inadvertently touched the multifunction steering wheel while
steering intervention was active.
X While steering intervention is active, make sure not to touch the
multifunction steering wheel. The vehicle has started to skid and ESP
®
has intervened.
X Use Active Parking Assist again later (Y page 228).Park Assist inoper‐ Park Assist inoper‐
ative ative PARKTRONIC is malfunctioning or faulty.
X Follow the instructions and helpful hints in the "Problems with
PARKTRONIC" section (Y page 228).
If the multifunction display still shows the display message: X Consult a qualified specialist workshop. 326
Display
messagesOn-board computer and displays
Page 330 of 453
Display messages
Possible causes/consequences and
M
MSolutions Active Parking Assist is unavailable or faulty.
X Switch off the ignition and restart the engine.
If Active Parking Assist continues to be unavailable (the jsymbol
does not appear in the multifunction display):
X Consult a qualified specialist workshop. Park Assist
Park Assist
switched off switched off The vehicle is parked. A warning tone also sounds.
The display message disappears automatically. DISTRONIC PLUS off
DISTRONIC PLUS off DISTRONIC PLUS has been deactivated.
If a warning tone also sounds, DISTRONIC PLUS has switched itself off.
(Y page 207) DISTRONIC PLUS DISTRONIC PLUS
available again available again DISTRONIC PLUS is operational again after having been temporarily
unavailable. You can now reactivate DISTRONIC PLUS (Y
page 207).DISTRONIC PLUS cur‐ DISTRONIC PLUS cur‐
rently unavailable rently unavailable
See Owner's Manual See Owner's Manual DISTRONIC PLUS is temporarily inoperative.
Steering Assist and Stop&Go Pilot are temporarily inoperative.
Possible causes:
R the function is impaired due to heavy rain or snow
R the radar sensor system is temporarily inoperative, e.g. due to elec-
tromagnetic radiation emitted by nearby TV or radio stations or
other sources of electromagnetic radiation
R the system is outside the operating temperature range
R the on-board voltage is too low.
A warning tone also sounds.
Once the causes listed above no longer apply, the display message
goes out.
DISTRONIC PLUS is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 191).
X Restart the engine. DISTRONIC DISTRONIC
PLUS
PLUSinop‐
inop‐
erative
erative DISTRONIC PLUS is faulty.
The following may have also failed:
R BAS PLUS with Cross-Traffic Assist
R PRE-SAFE ®
Brake
R Steering Assist and Stop&Go Pilot
A warning tone also sounds.
X Consult a qualified specialist workshop. DISTRONIC PLUS sus‐ DISTRONIC PLUS sus‐
pended pended You have depressed the accelerator pedal. DISTRONIC PLUS is no
longer controlling the speed of the vehicle.
X Remove your foot from the accelerator pedal. Display
messages
327On-board computer and displays Z
Page 335 of 453
Display messages
Possible causes/consequences and
M
MSolutions Wheel sensor(s)
Wheel sensor(s)
missing missing There is no signal from the tyre pressure sensor of one or several
wheels. The pressure of the affected tyre is not displayed in the mul-
tifunction display.
X Have the faulty tyre pressure sensor replaced at a qualified spe-
cialist workshop. Tyre Tyre
press.
press. monitor
monitor
inoperative No
inoperative No
wheel sensors wheel sensors The wheels fitted do not have suitable tyre pressure sensors. The tyre
pressure monitor is deactivated.
X Fit wheels with suitable tyre pressure sensors.
The tyre pressure monitor is activated automatically after driving for
a few minutes. Tyre Tyre
press.
press. monitor
monitor
inoperative
inoperative The tyre pressure monitor is faulty.
X Consult a qualified specialist workshop. Vehicle
Display messages
Possible causes/consequences and
M
MSolutions To start engine,
To start engine,
shift to either P shift to either P
or N or N You have attempted to start the engine with the transmission in posi-
tion Ror D.
X Shift the transmission to position Por N. Apply
Apply
brake
braketo
todese‐
dese‐
lect Park (P) posi‐
lect Park (P) posi‐
tion tion You have attempted to shift the transmission to position
D,Ror N
without depressing the brake pedal.
X Depress the brake pedal. To shift out of P
To shift out of P
or or
N,
N,depress
depress brake
brake
and start engine
and start engine With the engine switched off, you have attempted to shift the trans-
mission out of position Por Ninto another transmission position.
X Depress the brake pedal.
X Start the engine. Risk of vehicle
Risk of vehicle
rolling Transmis‐ rolling Transmis‐
sion not in P sion not in P The driver's door is open/not fully closed and the transmission is in
position R,Nor D.
A warning tone also sounds.
G WARNING
The vehicle may roll away.
There is a risk of an accident.
X Shift the transmission to position P.
X Secure the vehicle against rolling away (Y page 191).
X Close the driver's door fully. Only select Park Only select Park
(P) (P)
when
when vehicle
vehicle is
is
stationary
stationary The vehicle is moving.
X
Stop the vehicle safely as soon as possible, paying attention to road
and traffic conditions.
X Shift the transmission to position P.332
Display
messagesOn-board computer and displays
Page 336 of 453
Display messages
Possible causes/consequences and
M
MSolutions Without changing
Without changing
gear, consult work‐ gear, consult work‐
shop shop You cannot change the transmission position due to a malfunction.
A warning tone also sounds.
If transmission position
Dis selected:
X Drive to a qualified specialist workshop without shifting the trans-
mission from position D.
If transmission position R,Nor Pis selected:
X Secure the vehicle against rolling away (Y page 191).
X Consult a qualified specialist workshop. Reversing Reversing
not
notposs.
poss.
Consult workshop
Consult workshop You cannot shift into the transmission position
Rdue to a malfunction.
The transmission positions P,N or Dcontinue to be available.
A warning tone also sounds.
X Consult a qualified specialist workshop. Transmission Mal‐
Transmission Mal‐
function Stop function Stop A malfunction has occurred in the mechanical transmission compo-
nents.
A warning tone also sounds. The transmission shifts automatically to position N.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Shift the transmission to position P.
X Secure the vehicle against rolling away (Y page 191).
X Consult a qualified specialist workshop. Stop vehicle Leave Stop vehicle Leave
engine engine
running
running Wait
Wait
Transmission cool‐
Transmission cool‐
ing ing PLUG-IN HYBRID vehicles:
The transmission has overheated. Pulling away can be temporarily
impaired or not possible.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Wait until the display message disappears before pulling away. Auxiliary battery Auxiliary battery
malfunction malfunction The auxiliary battery for the automatic transmission is no longer being
charged.
X Consult a qualified specialist workshop.
X Until then, set the automatic transmission to position Pbefore you
switch off the engine.
X Before leaving the vehicle, apply the electric parking brake. A The tailgate is open.
G WARNING
When the engine is running, exhaust gases can enter the vehicle inte- rior if the tailgate is open.
There is a risk of poisoning.
X Close the tailgate. Display
messages
333On-board computer and displays Z
Page 337 of 453
Display messages
Possible causes/consequences and
M
MSolutions ? The bonnet is open.
A warning tone also sounds.
G WARNING
The open bonnet may then block your view when the vehicle is in
motion.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 191).
X Close the bonnet. Active bonnet mal‐ Active bonnet mal‐
function See Own‐ function See Own‐
er's Manual er's Manual The active bonnet (pedestrian protection) is not active due to a mal-
function or because it has already been triggered.
X Consult a qualified specialist workshop. C At least one door is open.
A warning tone also sounds.
X Close all doors. j
Check Check
trailer
trailer hitch
hitch
lock
lock The trailer tow-hitch is not operational.
A warning tone also sounds.
G WARNING
If the ball coupling is not in the locked position, the trailer may come
loose. There is a risk of an accident.
X Stop the vehicle immediately, paying attention to road and traffic
conditions, and switch off the engine.
X Secure the vehicle against rolling away (Y page 191).
X Uncouple the trailer and secure it against rolling away.
X Initiate a new swivelling procedure (Y page 274).
X When the display message disappears, re-couple the trailer.
If the display message continues to be displayed: X Do not re-couple the trailer.
X Check the ground clearance and continue driving without the
trailer.
X Consult a qualified specialist workshop. j
Trailer coupling Trailer coupling
extending extending The ball coupling is swivelled out or in.
Only swivel the ball coupling in or out when the vehicle is stationary.
No trailer may be coupled during the swivelling procedure. Do not
attempt to speed up, slow down or initiate the swivelling process using your hand, foot or other aids.
X Move the ball coupling of the trailer tow hitch to an operational
position (Y page 274). 334
Display
messagesOn-board computer and displays
Page 338 of 453
Display messages
Possible causes/consequences and
M
MSolutions &
Pre-entry climate Pre-entry climate
control (via key) control (via key)
available again available again
after engine start after engine start PLUG-IN HYBRID vehicles:
With the engine switched off, you have attempted to switch on the pre-
entry climate control more than twice.
X Let the engine run for ten seconds.
After running the engine, the pre-entry climate control is opera-
tional again. &
Pre-entry climate Pre-entry climate
control (via key) control (via key)
inoperative HV bat‐ inoperative HV bat‐
tery low tery low PLUG-IN HYBRID vehicles:
The on-board voltage is too low. The pre-entry climate control cannot
be switched on.
X Drive for a considerable distance.
The battery charges. When the charge status of the high-voltage
battery is over the specified minimum charge status, pre-entry cli-
mate control is operational again. &
inoperative inoperative
Battery
Battery
low
low The on-board voltage is too low.
The auxiliary heating has switched itself off or cannot be switched on
(Y page 149).
X Drive for a considerable distance.
The battery charges. The auxiliary heating is operational again as
soon as the on-board electrical system voltage is sufficient. &
inoperative Refuel inoperative Refuel
vehicle vehicle There is too little fuel in the fuel tank. The auxiliary heating cannot be
switched on (Y page 149).
X Refuel at the nearest filling station. &
inoperative inoperative
See
SeeOwn‐
Own‐
er's Man.
er's Man. The auxiliary heating is temporarily malfunctioning or faulty.
X When the vehicle is on a level surface and the engine has cooled
down, make up to four attempts to switch on the auxiliary heating,
waiting several minutes between each attempt (Y page 149).
If the auxiliary heating does not switch on: X Consult a qualified specialist workshop. Ð
Power steering mal‐ Power steering mal‐
function See Own‐ function See Own‐
er's Manual er's Manual The power steering assistance is faulty.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident.
X Check whether you are able to apply the extra force required.
If you are able to steer safely:
X Drive on carefully.
X Consult a qualified specialist workshop immediately.
If you are unable to steer safely:
X Do not drive on.
X Consult a qualified specialist workshop. Display
messages
335On-board computer and displays Z
Page 339 of 453
Display messages
Possible causes/consequences and
M
MSolutions Telephone
Telephone
No
Noservice
service Your vehicle is outside the network provider's transmitter/receiver
range.
X Wait until the mobile phone operational readiness symbol appears
in the multifunction display. ¥
Top up washer fluid Top up washer fluid The washer fluid level in the washer fluid reservoir has dropped below
the minimum.
X Top up the washer fluid (Y page 377).Wiper malfunction‐
Wiper malfunction‐
ing ing The windscreen wipers are defective.
X Consult a qualified specialist workshop. Hazard warning
Hazard warning
lamps malfunction‐ lamps malfunction‐
ing ing The hazard warning lamps are faulty.
X Consult a qualified specialist workshop. Key
Display messages
Possible causes/consequences and
M
MSolutions Â
Key Key
does
does not
notbelong
belong
to vehicle
to vehicle You have put the wrong key in the ignition lock.
X Use the correct key. Â
Replace key Replace key The key needs to be replaced.
X Consult a qualified specialist workshop. Â
Change Change
key
keybatteries
batteries The key battery is discharged.
X Change the battery (Y page 87).Â
Key not detected Key not detected
(white display message) The key is currently undetected.
X Change the location of the key in the vehicle.
If the key still cannot be detected:
X Operate the vehicle with the key in the ignition lock if necessary. Â
Key not detected Key not detected
(red display message) The key is not in the vehicle.
A warning tone also sounds.
If the engine is switched off, you can no longer lock the vehicle cen-
trally or start the engine.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 191).
X Locate the key. 336
Display
messagesOn-board computer and displays