door lock MERCEDES-BENZ GLE SUV 2017 W166 Owner's Guide

Problems with the windshield wipers
ProblemPossible causes/consequences andMSolutions
The windshield wipers
are jammed.Leaves or snow, for example, may be obstructing the windshield wiper
movement. The wiper motor has been deactivated.
XFor safety reasons, you should remove the SmartKey from the igni-
tion lock.
or
XSwitch off the engine using the Start/Stop button and open the
driver's door.
XRemove the cause of the obstruction.
XSwitch the windshield wipers back on.
The windshield wipers
fail completely.The windshield wiper drive is malfunctioning.
XSelect another wiper speed on the combination switch.
XHave the windshield wipers checked at a qualified specialist work-
shop.
118Windshield wipers
Lights and windshield wipers

Do not keep the SmartKey:
Rwith electronic devices, e.g. a mobile phone
or another SmartKey.
Rwith metallic objects, e.g. coins or metal foil.
Rinside metallic objects, e.g. a metal case.
This can impair the functionality of the KEY-
LESS-GO key.
Do not keep the KEYLESS-GO key in the tem-
perature-controlled cup holder (
Ypage 298).
Otherwise, the KEYLESS-GO key will not be rec-
ognized.
If you lock the vehicle with the SmartKey's
remote control or with KEYLESS-GO, after a
short time:
Ryou will not be able to switch on the ignition
with the Start/Stop button.
Ryou will not be able to start the engine with the
Start/Stop button until the vehicle is
unlocked again.
If you lock the vehicle centrally using the button
on the front door (
Ypage 80), you can continue
to start the engine with the Start/Stop button.
The engine can be switched off while the vehicle
is in motion by pressing and holding the Start/
Stop button for three seconds. This function
operates independently of the ECO start/stop
automatic engine switch-off function.
Key positions with KEYLESS-GO
:Start/Stop button
;Ignition lock
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. Further information on situations where an
indicator lamp either fails to go out after starting
the engine or lights up while driving
(
Ypage 270). If Start/Stop button
:has not yet been
pressed, this corresponds to the key being
removed from the ignition.
XTo switch on the power supply: press
Start/Stop button :once.
The power supply is switched on. You can now activate the windshield wipers, for example.
The power supply is switched off again if:
Rthe driver's door is opened and
Ryou press Start/Stop button :twice when in
this position
XTo switch on the ignition: press Start/Stop
button :twice.
The ignition is switched on.
If you press Start/Stop button :once when
in this position, the ignition is switched off
again.
Removing the Start/Stop button
You can remove the Start/Stop button from the
ignition lock and start the vehicle as normal
using the SmartKey.
It is only possible to switch between KEYLESS-
GO mode and SmartKey operation when the
transmission is in position P.
XRemove Start/Stop button :from ignition
lock ;.
Yo u d
o not have to remove the Start/Stop but-
ton from the ignition lock when you leave the
vehicle. You should, however, always take the
SmartKey with you when leaving the vehicle. As
long as the SmartKey is in the vehicle:
Rthe vehicle can be started using the Start/
Stop button
Rthe electrically powered equipment can be
operated
Starting the engine
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Driving133
Dr iving an d parking
Z

Once you have started the engine, you can
switch the engine off via your smartphone at any
time.
You can only start the engine via your smart-
phone if:
Rthe SmartKey is in the ignition lock
Rpark positionPis selected
Rthe accelerator pedal is not depressed
Rthe anti-theft alarm system is not activated
Rthe panic alarm is not activated
Rthe hazard warning lamps are switched off
Rthe hood is closed.
Rthe doors are closed and locked
Rthe windows and sliding sunroof are closed
Also make sure that:
Rthe fuel tank is sufficiently filled
Rthe starter battery is sufficiently charged
GWARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
Make sure that the engine cannot be started via
your smartphone before carrying out mainte-
nance or repairs. You can prevent an engine
start via your smartphone, for example, if you:
Rswitch on the hazard warning lamps
Rdo not lock the doors
Ropen the hood
Pulling away
General notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate. Depress the accelerator carefully when pulling
away.
The vehicle locks centrally once you have pulled
away. The locking knobs in the doors drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature (
Ypage 233).
It is only possible to shift the transmission from
position Pto the desired position if you depress
the brake pedal. Only then is the parking lock
released. If you do not depress the brake pedal,
the DIRECT SELECT lever can still be moved but the parking lock remains engaged.
iUpshifts take place at higher engine speeds
after a cold start. This helps the catalytic con-
verter to reach its operating temperature
more quickly.
Information on the automatic release of the
electric parking brake (
Ypage 155).
Pulling away with a trailer
To ensure that you do not roll backwards when
pulling away on an uphill slope, engage the elec-
tric parking brake.
XPress and hold handle :.
The electric parking brake continues to brake
and prevent the vehicle from rolling back-
wards.
The red F(USA only) or !(Canada
only) indicator lamp in the instrument cluster remains on.
XDepress the accelerator pedal.
XAs soon as the vehicle/trailer combination isheld by the driving force of the engine, release
lever :.
the electric parking brake is released.
Driving135
Driving and parking
Z

directly toP. The automatic transmission
could otherwise be damaged.
XPush the DIRECT SELECT lever in the direction
of arrow P.
Engaging park position P automatically
Park position Pis automatically engaged if:
Ryou switch off the engine using the SmartKey
and remove the SmartKey
Ryou switch off the engine using the SmartKey
or using the Start/Stop button and open the
driver's door or front-passenger door
Rthe driver's door is opened when the vehicle is
stationary or driving at very low speed and the
transmission is in position Dor R
Under certain conditions, the automatic trans-
mission shifts automatically to transmission
position Pif the HOLD function or Distance Pilot
DISTRONIC is activated. Observe the informa-
tion on the HOLD function (
Ypage 179) and on
Distance Pilot DISTRONIC (Ypage 171).
Engaging reverse gear R
!Only shift the automatic transmission to R
when the vehicle is stationary.
XIf the transmission is in position Dor N: push
the DIRECT SELECT lever up past the first
point of resistance.
XIf the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT lever up past the first point of resistance.
Shifting to neutral N
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
XIf the transmission is in position Dor R: push
the DIRECT SELECT lever up or down to the
first point of resistance.
XIf the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT lever up or down to the first point of resist-
ance.
If you switch the engine off with the transmis-
sion in position Ror D, the automatic transmis-
sion shifts to Nautomatically.
With the SmartKey: if you then open the driv-
er's door or the front-passenger door or remove the SmartKey from the ignition, the automatic
transmission shifts to Pautomatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts to Pautomat-
ically.
If you want the automatic transmission to
remain in neutral N, e.g. when having the vehicle
cleaned in an automatic car wash with a towing system:
Using the SmartKey:
XSwitch on the ignition.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
Automatic transmission141
Driving and parking
Z

With the Start/Stop button:
XRemove the Start/Stop button from the igni-
tion lock.
XInsert the SmartKey into the ignition lock.
XSwitch on the ignition.
XDepress the brake pedal and keep it
depressed.
XShift to neutralN.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
Engaging drive position D
XIf the transmission is in position Ror N: push
the DIRECT SELECT lever down past the first
point of resistance.
XIf the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT lever down past the first point of resistance.
Transmission position and drive pro-
gram display
The current transmission position and drive pro-
gram appear in the multifunction display.
:Transmission position
;Gear
=Drive program
The arrows in the transmission position display
show how and into which transmission positions
you can shift using the DIRECT SELECT lever.
If the transmission position display in the mul-
tifunction display is not working, you should pull
away carefully to check whether the desired
transmission position is engaged. Ideally, you
should select transmission position D.
Transmission positions
BPark position
Only shift the transmission into posi-
tion Pwhen the vehicle is stationary
(
Ypage 153). The parking lock
should not be used as a brake when
parking. Always apply the electronic
parking brake in addition to the park-
ing lock in order to secure the vehi-
cle.
If the vehicle electronics are malfunc- tioning, the transmission may be
locked in position P. Have the vehicle
electronics checked immediately at a
qualified specialist workshop.
Park position Pis automatically
engaged if:
Ryou switch off the engine using the
SmartKey and remove the Smart-
Key
Ryou switch off the engine using the
SmartKey or using the Start/Stop
button and open the driver's door
or front-passenger door
Rthe driver's door is opened when
the vehicle is stationary or driving
at very low speed and the trans-
mission is in position Dor R
CReverse gear
Only shift the transmission into posi-
tion Rwhen the vehicle is stationary.
142Automatic transmission
Driving and parking

Preparing to refuel
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, on vehicles with KEYLESS‑GO:
XOpen the driver's door.
The on-board electronics now have status 0.
This is the same as the SmartKey having been
removed.
The driver’s door can be closed again.
Opening the fuel filler flap
:To open the fuel filler flap
;To insert the fuel filler cap
=Instruction label for fuel type to be refueled
?Tire pressure table
XPress the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings up.
XTurn the fuel filler cap counterclockwise and
remove it.
XInsert the fuel filler cap into the holder on the
inside of the fuel filler flap.
XCompletely insert the filler neck of the fuel
pump nozzle into the tank, hook in place and
refuel.
XOnly fill the tank until the pump nozzle
switches off.
Do not add any more fuel after the pump stops filling for the first time. Otherwise, fuel may
leak out.
Vehicles with a diesel engine: the filler neck is
designed for refueling at diesel filling pumps.
Closing the fuel filler flap
XReplace the cap on the filler neck and turn
clockwise until it engages audibly.
XClose the fuel filler flap.
Close the fuel filler flap before locking the vehi-
cle.
If you drive at speeds above 1 mph (2 km/h)
with the fuel filler flap open, the Fuel Filler
Flap Openmessage is shown in the multifunc-
tion display.
If you are driving with the fuel filler cap open, the
8 reserve fuel warning lamp flashes. A mes-
sage appears in the multifunction display
(
Ypage 253).
In addition, the ;Check Engine warning
lamp may light up (
Ypage 277).
iFor further information on warning and indi-
cator lamps in the instrument cluster, see
(
Ypage 277).
Refueling149
Driving and parking
Z

Problems with fuel and the fuel tank
ProblemPossible causes/consequences andMSolutions
Fuel is leaking from the
vehicle.GWARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire.
XApply the electric parking brake.
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function or KEYLESS ‑GO
XOpen the driver's door.
The on-board electronics now have status0. This is the same as the
SmartKey having been removed.
XDo not restart the engine under any circumstances.
XConsult a qualified specialist workshop.
The engine does not
start.The fuel tank of a vehicle with a diesel engine has been run completely
dry.
XRefuel the vehicle with at least 5.3 US qt (5 liters) of diesel.
XTurn the ignition on for approximately ten seconds (Ypage 132).
XStart the engine continuously for up to ten seconds until it runs
smoothly.
If the engine does not start:
XTurn the ignition on again for approximately ten seconds
(Ypage 132).
XStart the engine again continuously for up to ten seconds until it
runs smoothly.
If the engine does not start after three attempts:
XConsult a qualified specialist workshop.
The fuel filler flap cannot
be opened.The fuel filler flap is not unlocked.
XUnlock the vehicle (Ypage 74).
The SmartKey battery is discharged or nearly discharged.
XUnlock the vehicle using the mechanical key (Ypage 76).
The fuel filler flap is unlocked, but the opening mechanism is jammed.
XConsult a qualified specialist workshop.
DEF (BlueTEC vehicles only)
General notes
To function properly, BlueTEC exhaust gas after-
treatment must be operated with the reducing
agent DEF. Adding DEF is one of the tasks per-
formed during maintenance. Under normal operating conditions, a tank of DEF lasts until
the next service due date.
When the supply of DEF is almost used up, the
Check Additive See Operator's Manualmessage is shown in the multifunction display.
If you drive the vehicle faster than 10 mph
(16 km/h), the
Check Additive See Opera‐
150Refueling
Driving and parking

Switching off the engine
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
XApply the electric parking brake.
XShift the transmission to position P.
XWith the SmartKey:turn the SmartKey to
position 0in the ignition lock and remove it.
The immobilizer is activated.
XWith KEYLESS-GO:
Press the Start/Stop button (
Ypage 132)
The engine stops and all the indicator lamps in
the instrument cluster go out.
If you switch the engine off with the transmis-
sion in position Ror D, the automatic transmis-
sion shifts to Nautomatically.
If you then open the driver's or front-passenger door, the automatic transmission shifts to P
automatically.
If you want the automatic transmission to
remain in neutral N, e.g. when having the vehicle
cleaned in an automatic car wash with a towing
system:
XVehicles with a SmartKey: switch on the
ignition.
XVehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock.
XInsert the SmartKey into the ignition lock.
XSwitch on the ignition.
XAll vehicles: depress the brake pedal and
keep it depressed.
XShift to neutral N.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
iThe engine can be switched off in an emer-
gency while the vehicle is in motion by press-
ing and holding the Start/Stop button for
three seconds.
Electric parking brake
General notes
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or there is a malfunction in
the system, it may not be possible to apply the
released parking brake.
XIf this is the case, only park the vehicle on
level ground and secure it to prevent it rolling
away.
XShift the automatic transmission to position
P.
It may not be possible to release an applied
parking brake if the on-board voltage is low or
there is a malfunction in the system. Contact a
qualified specialist workshop.
iThe electric parking brake performs a func-
tion test at regular intervals while the engine
is switched off. The sounds that can be heard
while this is occurring are normal.
154Parking
Driving and parking

Off-road fording
!Under no circumstances should you accel-
erate before entering the water. The bow
wave could cause water to enter and damage
the engine and other assemblies.
!Do not open any of the vehicle's doors while
fording. Otherwise, water could get into the
vehicle interior and damage the vehicle's
electronics and interior equipment.
REstablish how deep the water is and the char-
acteristics of the body of water before ford-
ing.
RSelect the highest possible vehicle level.
RShift to a lower gear using the left-hand steer-
ing wheel paddle shifter.
RAvoid high engine speeds.
REnter and exit the water at a flat place and at
a steady walking pace.
RDrive slowly and at an even speed through the
water.
REnsure that a bow wave does not form as you
drive.
RDo not stop and do not switch off the engine.
Water offers a high degree of resistance, and
the ground is slippery and in some cases
unstable. Therefore, it is difficult and danger-
ous to pull away in the water.
RClean any mud from the tire tread after ford-
ing.
RApply the brakes to dry them after fording.
Always observe the fording depth values
(
Ypage 382).
Winter driving
GWARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
GDANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a
window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winter-proofed at a qualified
specialist workshop at the onset of winter.
Drive particularly carefully on slippery road sur-
faces. Avoid sudden acceleration, steering and
braking maneuvers. Do not use cruise control or
Distance Pilot DISTRONIC.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
XShift the transmission to position N.
When driving in snow with or without snow
chains, select driving program Slippery
(
Ypage 139).
iVehicles with a diesel engine: do not
cover the radiator, e.g. with a protective
cover. The measuring function of the on-
board diagnosis system may otherwise pro-
vide inaccurate values. Some of these values
are required by law and must therefore always be accurate.
The outside temperature indicator is not
designed to serve as an ice-warning device and
is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freezing
point do not guarantee that the road surface is
free of ice. The road may still be icy, especially in
wooded areas or on bridges. You should pay
special attention to road conditions when tem-
peratures are around the freezing point.
For more information on driving with snow
chains, see (
Ypage 343).
For more information on driving with summer
tires, see (
Ypage 343).
Observe the notes in the "Changing a wheel"
section (
Ypage 361).
Driving tips161
Driving and parking
Z

RLOW RANGE offroad gear (vehicles with the
Offroad Engineering package) (Ypage 213)
RDifferential lock (vehicles with the Off-Road
Engineering package) (Ypage 212)
ROff-road ABS (Ypage 63)
ROff-road 4ETS (Ypage 66)
ROff-road ESP®(Ypage 68)
RAIRMATIC package (vehicle level)
(Ypage 180)
RDSR (Downhill Speed Regulation)
(Ypage 210)
Observe the following notes:
RStop the vehicle before starting to drive along
an off-road route. If necessary, select the off-
road program (
Ypage 212) or shift to the
LOW RANGE off-road gear (Ypage 213).
RSelect a vehicle level that is suitable for the
terrain. To avoid damaging the vehicle, make
sure there is always sufficient ground clear-
ance.
RCheck that items of luggage and loads are
stowed safely and are well secured
(
Ypage 292).
RAlways keep the engine running and in gear
when driving on a downhill gradient. Activate
DSR (
Ypage 210).
RAlways keep the engine running and in gear
when driving on a slope.
RAdapt your speed to the terrain. The rougher,
steeper or more ruts on the terrain, the slower
your speed should be.
RDo not jump with the vehicle as this will inter- rupt the vehicle's propulsion.
RDrive with extreme care on unfamiliar off-road
routes where visibility is poor. For safety rea-
sons, get out of the vehicle first and survey
the off-road route.
RLook out for obstacles, such as rocks, holes,
tree stumps and furrows.
RAlways keep the doors, the tailgate, the side
windows and the sliding sunroof closed whilethe vehicle is in motion.
RDo not shift the automatic transmission to
transmission position N.
RObserve the notes on off-road fording
(Ypage 161).
iDo not use the HOLD function when driving
off-road, on steep uphill or downhill gradients
or on slippery or loose surfaces. The HOLD function cannot hold the vehicle on such sur-
faces.
Checklist before driving off-road
!If the engine oil warning lamp lights up while
the vehicle is in motion, stop the vehicle in a
safe place as soon as possible. Check the
engine oil level. The engine oil warning lamp
warning must not be ignored. Continuing the
journey while the symbol is displayed could
lead to engine damage.
XEngine oil level: check the engine oil level
and add oil if necessary.
When driving on steep gradients, the engine
oil level must be sufficiently high to ensure a
correct oil supply in the vehicle.
XDEF tank (BlueTEC vehicles): check the
level and add if necessary (Ypage 150).
XTire-changing tool kit: check that the jack is
working and make sure you have the lug
wrench, a robust tow cable and a folding
spade in the vehicle.
XWheels and tires: check the tire tread depth
and tire pressure.
XCheck for damage and remove any foreign
objects, e.g. small stones, from the wheels/
tires.
XReplace any missing valve caps.
XReplace dented or damaged wheels.
XRims: dented or bent rims can result in a loss
of tire pressure and damage the tire bead.
Before driving off-road, check the wheels and replace them if necessary.
Checklist after driving off-road
!If you detect damage to the vehicle after
driving off-road, have the vehicle checked
immediately at a qualified specialist work-
shop.
Driving over rough terrain places greater
demands on your vehicle than driving on normal
roads. After driving off-road, check the vehicle.
This allows you to detect damage promptly and
reduce the risk of an accident to yourself and
other road users.
XIf the Offroad orOffroad Plus drive program
is selected: select the Individual,Sport,
Driving tips163
Driving and parking
Z