air condition MERCEDES-BENZ GLE SUV 2018 Owner's Manual

Air-conditioning systemsee Climat e control
AIRMATIC package
ADS (Adapt ive Damping System) .. .183
Function/notes .............................1 83
Alarm
ATA (Anti-Theft Alarm system) ......... 75
Switching off (ATA) .......................... 75
Switching the function on/off
(ATA) ................................................ 75
Alarm system
see ATA (Anti-Theft Alarm system)
AMG
Adaptive sport suspension sys-
tem ................................................ 186
AMG menu (on-board computer) ..... 240
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-skid chains
see Snow chains
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Approach/departure angle .............. 168
Ashtray ............................................... 307
Assistance display (on-board com-
puter) ..................................................2 36
Assistance menu (on-board com-
puter) ..................................................2 36
ASSYST PLUS
Displaying a service message ........3 25
Hiding a service message .............. 325
Resetting the service interval dis-
play ................................................ 325
Service message ............................ 325
Special service requirements ......... 326
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 75
Function ...........................................7 5
Switching off the alarm .................... 75
ATTENTION ASSIST
Activating/deactivating ................. 237
Display message ............................ 260
Function/notes ............................. 202
Audio menu (on-board computer) .... 234
Authorized Mercedes-Benz Center
see Qualified specialist workshop Authorized workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 255
see Lights
Automatic car wash (care) ............... 326
Automatic engine start (ECO start/
stop functio n)
.................................... 140
A

utomatic engine switch-off (ECO
start/stop function) .......................... 139
Automatic headlamp mode .............. 110
Automatic transmission
Accelerator pedal position ............. 146
Changing gear ............................... 146
DIRECT SELECT lever ..................... 143
Display message ............................ 270
Drive program ................................ 146
Drive program display .................... 145
Driving tips .................................... 146
DYNAMIC SELECT controller ......... 142
Emergency running mode .............. 150
Engaging drive position .................. 145
Engaging neutral ............................ 144
Engaging park position automati-
cally ............................................... 144
Engaging reverse gear ................... 144
Engaging the park position ............ 144
Important safety notes .................. 143
Kickdown ....................................... 146
Manual shifting .............................. 147
Oil temperature (on-board com-
puter, Mercedes-AMG vehicles) ..... 240
Overview ........................................ 143
Problem (malfunction) ................... 150
Pulling away ................................... 138
Starting the engine ........................ 137
Steering wheel paddle shifters ...... 147
Trailer towing ................................. 146
Transmission position display ........ 145
Transmission positions .................. 145
Automatic transmission emer-
gency mode ....................................... 150
AUX jacks
CD/DVD drive ............................... 294
Axle load, permissible (trailer tow-
ing) ...................................................... 394
Index5

Safety systems .............................. 244
SmartKey ....................................... 273
Tires ............................................... 268
Vehicle ........................................... 270
Distance Pilot DISTRONIC
Activating ....................................... 173
Activation conditions ..................... 173
Cruise control lever ....................... 173
Display Message ............................ 265
Displays in the instrument cluster .. 176
Driving tips .................................... 177
Function/notes ............................. 171
Important safety notes .................. 171
Setting the specified minimum
distance ......................................... 175
Stopping ........................................ 174
Switching off .................................. 175
Warning lamp ................................. 285
Distance recorder
see Odometer
see Trip odometer
Distance warning (warning lamp) .... 285
Distance warning function
Function/notes ................................ 68
Warning lamp ................................. 285
Doors
Automatic locking (on-board com-
puter) ............................................. 239
Automatic locking (switch) ............... 84
Central locking/unlocking
(SmartKey) ....................................... 77
Control panel ................................... 43
Display message ............................ 272
Emergency locking ........................... 84
Emergency unlocking ....................... 84
Important safety notes .................... 83
Opening (from inside) ...................... 83
Overview .......................................... 83
Power closing .................................. 84
Downhill speed regulation
see DSR (Downhill Speed Regulation)
Drinking and driving ......................... 160
Drive program
Automatic transmission ................. 146
Off-Road program (vehicles with-
out Off-Road Engineering pack-
age) ............................................... 214 Off-road programs (vehicles with
Off-Road Engineering package) ...... 215
SETUP (on-board computer,
Mercedes-AMG vehicles) ............... 241
Drive programs
Display (DIRECT SELECT lever) ...... 145
Driver's door
see Doors
Driving
Important safety notes .................. 134
Driving abroad
Mercedes-Benz Service ................. 326
Drivi
ng Assistance PLUS package ... 208
Driving in mountainous terrain
Approach/departure angle ............ 168
Driving lamps
see Daytime running lamps
Driving off-road
see Off-road driving
Driving safety system
Active Brake Assist .......................... 67
Braking assistance appropriate to
the situation ..................................... 69
Driving safety systems
ABS (Anti-lock Braking System) ....... 66
Active Brake Assist with cross-
traffic function ................................. 72
ADAPTIVE BRAKE ............................. 72
BAS (Brake Assist System) .............. 67
Distance warning function ............... 68
EBD (electronic brake force distri-
bution) ............................................. 72
ESP
®(Electronic Stability Pro-
gram) ............................................... 70
Important safety information ........... 66
Overview .......................................... 66
STEER CONTROL ............................. 75
Driving system
AIRMATIC package ........................ 183
Distance Pilot DISTRONIC ............. 171
Distance Pilot DISTRONIC with
Steering Pilot ................................. 177
Parking assist PARKTRONIC .......... 187
Parking Pilot .................................. 190
Driving systems
360°camera .................................. 198
Active Blind Spot Assist ................. 208
Active Curve System ...................... 184
Index9

see Rear-view mirror
see Vanity mirror (in the sun visor)
Mobile phone
Connecting (Bluetooth
®inter-
face) ..............................................2 91
Connecting (device manager) ........2 92
Frequencies ................................... 381
Installation ..................................... 381
Menu (on-board computer) ............ 235
Transmission output (maximum) .... 381
Modifying the programming
(SmartKey) ...........................................7 9
MOExtended tires .............................. 336
Mounting wheels
Lowering the vehicle ...................... 375
Mounting a new wheel ................... 374
Preparing the vehicle .....................3 72
Raising the vehicle ......................... 373
Removing a wheel .......................... 374
Securing the vehicle against roll-
ing away ........................................ 372
MP3
Operation ....................................... 234
see also Digital Operator's Man-
ual ..................................................2 87
Multifunction display
Function/notes .............................2 30
Permanent display ......................... 238
Multifunction steering wheel
Operating the on-board computer .. 229Overview .......................................... 38
Multimedia system
Switching on and off ......................2 88
Music files
see also Digital Operator's Man-
ual .................................................. 287
N
NavigationEntering a destination .................... 289
Menu (on-board computer) ............ 232
see also Digital Operator's Man-
ual .................................................. 287
Notes on breaking-in a new vehi-
cle ....................................................... 134
O
Occupant Classification System
(OCS)
Conditions ....................................... 52
Faults ............................................... 55
Operation ......................................... 52
System self-test ............................... 54
Occupant safety
Air bags ........................................... 49
Automatic measures after an acci-
dent ................................................. 59
Belt warning ..................................... 48
Children in the vehicle ..................... 59
Important safety notes .................... 44
Introduction to the restraint sys-
tem .................................................. 44
Occupant Classification System
(OCS) ............................................... 51
PASSENGER AIR BAG indicator
lamps ............................................... 45
Pets in the vehicle ........................... 65
PRE-SAFE
®(anticipatory occu-
pant protection) ............................... 58
PRE-SAFE
®PLUS (anticipatory
occupant protection PLUS) .............. 59
Restraint system warning lamp ........ 45
Seat belt .......................................... 45
OCS
Conditions ....................................... 52
Faults ............................................... 55
Operation ......................................... 52
System self-test ............................... 54
Odometer ........................................... 231
Off-road driving
Approach/departure angle ............ 393
Checklist after driving off-road ...... 167
Checklist before driving off-road .... 166
Fording depth ................................ 392
General information ....................... 165
Important safety notes .................. 165
Maximum gradient climbing abil-
ity .................................................. 393
Traveling uphill ............................... 168
Off-road lights .................................... 113
Off-Road program (vehicles with-
out Off-Road Engineering package)
Function/notes ............................. 214
Index15

AUX jacks CD/DVD drive .............. 294
Rear seats
Adjusting ....................................... 100
Rear view camera
Cleaning instructions ..................... 330
Display in the multimedia system .. 195
Function/notes ............................. 194
Switching on/off ........................... 195
Rear window defroster
Problem (malfunction) ................... 131
Switching on/off ........................... 130
Rear window wiper
Replacing the wiper blade .............. 120
Switching on/off ........................... 118
Rear-view mirror
Anti-glare (manual) ........................ 105
Dipping (automatic) ....................... 107
Reflective safety jacket .................... 334
Refrigerant (air-conditioning sys-
tem)
Important safety notes .................. 389
Refueling
Fuel gauge ....................................... 37
Important safety notes .................. 150
Refueling process .......................... 151
see Fuel
Remote control
Garage door opener ....................... 316
Replacing bulbs
General notes ................................ 115
High-beam headlamps ................... 116
Important safety notes .................. 115
Installing/removing the cover
(front wheel arch) .......................... 116
Low-beam headlamps .................... 116
Overview of bulb types .................. 115
Turn signals (front) ......................... 117
Reporting safety defects .................... 32
Rescue card ......................................... 32
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 258
Warning lamp ................................. 283
Residual heat (climate control) ........ 131
Restraint system
Display message ............................ 251
Introduction ..................................... 44 Warning lamp ................................. 282
Warning lamp (function) ................... 45
Reversing feature
Panorama sliding sunroof ................ 93
Roller sunblinds ............................... 94
Side windows ................................... 89
Sliding sunroof ................................. 93
Tailga te ............................................ 85
Re

versing lamps (display mes-
sage) ................................................... 255
Roadside Assistance (breakdown) .... 29
Roller sunblind
Panorama roof with power tilt/
sliding panel ..................................... 94
Rear side windows ......................... 306
Roof carrier ........................................ 304
Roof lining and carpets (cleaning
guidelines) ......................................... 333
Roof load (maximum) ........................ 390
Route (navigation)
see Route guidance (navigation)
Route guidance
see also Digital Operator's Man-
ual .................................................. 287
Route guidance (navigation) ............ 232
Route guidance active ...................... 233
S
Safety
Children in the vehicle ..................... 59
see Occupant safety
see Operating safety
Safety system
see Driving safety systems
SD card
Inserting ........................................ 293
Inserting/removing ........................ 293
Removing ....................................... 293
SD memory card
see also Digital Operator's Man-
ual .................................................. 287
Selecting ........................................ 234
Search & Send
see also Digital Operator's Man-
ual .................................................. 287
Seat
Correct driver's seat position ........... 97
18Index

Seat beltsAdjusting the driver's and front-
passenger seat belt .........................4 8
Adjusting the height ......................... 48
Cleaning ......................................... 332
Correct usage .................................. 47
Fastening ......................................... 48
Important safety guidelines ............. 46
Introduction .....................................4 5
Releasin g ......................................... 48
Switching belt adjustment on/off
(on-board computer) ...................... 239
Warning lamp ................................. 274
Warning lamp (function) ................... 48
Seats
Adjusting (electrically) ..................... 98
Adjusting the 4-way lumbar sup-
port ................................................ 101
Adjusting the head restraint ............ 99
Calling up a stored setting (mem-
ory function) .................................. 109
Cleaning the cover ......................... 332
Folding the rear bench seat for-
wards/back ................................... 298
Important safety notes .................... 97
Overview .......................................... 97
Seat heating problem .................... 103
Seat ventilation problem ................ 103
Storing settings (memory func-
tion) ............................................... 108
Switching seat heating on/off ....... 101
Switching seat ventilation on/off .. 102
Section
Sliding sunroof ................................. 92
Securing hooks .................................. 300
Selector lever
Cleaning ......................................... 332
Sensors (cleaning instructions) ....... 330
Service menu (on-board com-
puter) .................................................. 237
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 388
Coolant (engine) ............................ 388
DEF special additives ..................... 386
Engine oil ....................................... 387
Fuel ................................................ 384 Important safety notes .................. 383
Refrigerant (air-conditioning sys-
tem) ............................................... 389
Washer fluid ................................... 389
Setting the air distribution ............... 129
Setting the airflow ............................ 129
Setting the date
/time format
see also Digital Operator's Man-
ual .................................................. 287
Setting the language
see also Digital Operator's Man-
ual .................................................. 287
Setting the time
see also Digital Operator's Man-
ual .................................................. 287
Settings
Factory (on-board computer) ......... 240
On-board computer ....................... 238
SETUP (on-board computer,
Mercedes-AMG vehicles) .................. 241
Side impact air bag ............................. 51
Side marker lamp (display mes-
sage) ................................................... 255
Side windows
Cleaning ......................................... 329
Convenience closing feature ............ 90
Convenience opening feature .......... 89
Important safety information ........... 88
Opening/closing .............................. 89
Overview .......................................... 88
Problem (malfunction) ..................... 91
Resetting ......................................... 91
Reversing feature ............................. 89
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 287
Sliding sunroof
Important safety notes .................... 92
Opening/closing .............................. 93
Problem (malfunction) ..................... 95
Resetting ......................................... 93
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 80
Changing the programming ............. 79
Checking the battery ....................... 80
Index19

Protecting the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to Ôof its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel consump-
tion.
Environmental concerns and recom-
mendations
Wherever the operating instructions require you
to dispose of materials, first try to regenerate or
re-use them. Observe the relevant environmen-
tal rules and regulations when disposing of
materials. In this way you will help to protect the
environment.
Genuine Mercedes-Benz parts
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
!Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
Genuine Mercedes-Benz parts27
Introduction
Z

systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equal qual-ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Therefore, only genuine Mercedes-Benz parts
should be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
parts (
Ypage 382).
Operator's Manual
Vehicle equipment
i
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possi-
ble. Bear in mind that your vehicle may not
feature all functions described here. This also applies to safety-relevant systems and func-
tions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase contract documentation
for your vehicle contains a list of all the systems
in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle.
Service and vehicle operation
Warranty
The Limited Warranty for your vehicle applies in
accordance with the warranty terms and condi-
tions in the Service and Warranty Information
booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
RNew Vehicle Limited Warranty
REmission System Warranty
REmission Performance Warranty
RCalifornia, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty
RState warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
iShould you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for a replace-
ment. The new Service and Warranty Infor-
mation booklet will be posted to you.
Information for customers in Califor-
nia
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reason-
able number of repair attempts Mercedes-Benz
USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs first,
a reasonable number of repair attempts is pre-
sumed for a retail buyer or lessee if one or more
of the following occurs:
(1) the same substantial defect or malfunction results in a condition that is likely to cause
28Service and vehicle operation
Introduction

Sports Utility Vehicle
GWARNING
Due to the high center of gravity, the vehicle
may start to skid and roll over in the event of
an abrupt steering maneuver and/or when
the vehicle's speed is not adapted to the road
conditions. There is a risk of an accident.
Always adapt your speed and driving style to
the vehicle's driving characteristics and to the
prevailing road and weather conditions.
Utility vehicles have a significantly higher roll-
over rate than other types of vehicles.
Failure to operate this vehicle safely may result
in an accident, rollover of the vehicle, and severe
or fatal injury.
In a rollover crash, an unbelted person is signif-
icantly more likely to die than a person wearing
a seat belt.
You and all vehicle occupants should always
wear your seat belts.
Operating safety
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on a high
curb or an unpaved road
Ryou drive too fast over an obstacle, e.g. a
curb, a speed bump or a pothole in the road
Ra heavy object strikes the underbody or
parts of the chassis
In situations like this, the body, the under-
body, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the loads they are designed
to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.
Declarations of conformity
USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
subject to the two following two conditions: 1)
30Operating safety
Introduction

These devices may not cause harmful interfer-
ence, and 2) These devices must accept any
interference received, including interference
that may cause undesired operation. Changes
or modifications not expressly approved by the
party responsible for compliance could void the
user’s authority to operate the equipment."
Canada:"The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions: (1) These devices may
not cause interference, and (2) These devices
must accept any interference, including inter-
ference that may cause undesired operation of
the device."
Diagnostics connection
The diagnostics connection is only intended for
the connection of diagnostic equipment at a
qualified specialist workshop.
GWARNING
If you connect equipment to a diagnostics
connection in the vehicle, it may affect the
operation of vehicle systems. As a result, the
operating safety of the vehicle could be affec-
ted. There is a risk of an accident.
Only connect equipment to a diagnostics con-
nection in the vehicle, which is approved for
your vehicle by Mercedes-Benz.
GWARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
!If the engine is switched off and equipment
on the diagnostics connection is used, the
starter battery may discharge.
Connecting equipment to the diagnostics con-
nection can lead to emissions monitoring infor- mation being reset, for example. This may lead
to the vehicle failing to meet the requirements of
the next emissions test during the main inspec-
tion.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a quali-
fied specialist workshop. It has the necessary
specialist knowledge, tools and qualifications to
correctly carry out the work required on your
vehicle. This is especially the case for work rel-
evant to safety.
Always have the following work carried out at an
authorized Mercedes-Benz Center:
Rwork relevant to safety
Rservice and maintenance work
Rrepair work
Ralterations, installation work and modifica-
tions
Rwork on electronic components
Correct use
If you remove any warning stickers, you or oth-
ers could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driving
your vehicle:
Rthe safety notes in this manual
Rthe vehicle technical data
Rtraffic rules and regulations
Rlaws and safety standards pertaining to motor
vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to contact
an authorized Mercedes-Benz Center immedi-
ately to have the problem diagnosed and recti-
fied. If the problem is not resolved to your sat-
isfaction, please discuss the problem again with
the Mercedes-Benz Center or, if necessary, con-
tact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
Operating safety31
Introduction
Z

3 Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is reproduced as required of
all manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
National Traffic and Motor Vehicle Safety Act of
1966.
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz
USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to http://
www.safercar.gov; or write to: Administrator,
NHTSA, 400 Seventh Street, SW., Washington,
DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
!
Observe the notes in this Operator's Manual
regarding the correct operation of your vehi-
cle and possible damage to the vehicle. Dam-
age to the vehicle which is caused by violation
of these notes is not covered by the
Mercedes-Benz implied warranty or the new
or used-vehicle warranty.
QR codes for the rescue card
The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate res- cue card for your vehicle. The current rescue
card contains the most important information
about your vehicle in a compact form, e.g. the
routing of the electric cables.
You can find more information at
www.mercedes-benz.de/qr-code .
Data stored in the vehicle
Information from electronic control
units
There are electronic control units installed in
your vehicle. Some of these are necessary for
your vehicle to operate safely, while some offer
support during driving (driver assistance sys-
tems). In addition, your vehicle offers comfort
and entertainment functions that are also made
possible by electronic control units.
Electronic control units contain data storage
systems that can temporarily or permanently
save technical information concerning the vehi-
cle's condition, component stress and mainte-
nance requirements as well as technical events
and malfunctions.
This information generally documents the con-
dition of a component, a module, a system or the
surroundings, for example:
Roperating states of system components (e.g.
fill levels, battery status, tire pressure)
Rstatus messages concerning the vehicle or its
individual components (e.g. wheel rpm/
speed, deceleration, lateral acceleration, indi- cation of whether seat belts are fastened)
Rmalfunctions and defects in important system
components (e.g. lights, brakes)
Rinformation about events leading to vehicle
damage
Rsystem responses in special driving situations
(e.g. air bag deployment, intervention of sta-
bility control systems)
Rambient conditions (e.g. temperature, rain
sensor)
In addition to performing the actual control unit function, these data are used by manufacturers
32Data stored in the vehicle
Introduction