fuel MERCEDES-BENZ GLE SUV 2019 Owner's Manual

Index
....................................................... 4Digital Operator's Manual
..................26
Introduction .......................................... .26
Operation ............................................... 26 Introduction
......................................... 27
Protecting the environment ...................27
Genuine Mercedes-Benz parts .............. .27
Operator's Manual ................................. 28
Service and vehicle operation ................28
Operating safety .................................... 30
QR code for rescue card ........................ 32
Data stored in the vehicle ......................32
Information on copyright ....................... 35 At a glance
........................................... 36
Cockpit .................................................. 36
Instrument cluster .................................37
Multifunction steering wheel ................. 38
Center console ...................................... 39
Overhead control panel .........................42
Door control panel ................................. 43 Safety
................................................... 44
Panic alarm ............................................ 44
Occupant safety .................................... 44
Children in the vehicle ........................... 59
Pets in the vehicle ................................. 65
Driving safety systems ........................... 66
Protection against theft ........................ .75Opening and closing
...........................77
SmartKey ............................................... 77
Doors ..................................................... 83
Cargo compartment ...............................84
Side windows ......................................... 88
Sliding sunroof ....................................... 92 Seats, steering wheel and mirrors
....97
Correct driver's seat position ................ 97
Seats ..................................................... 97
Steering wheel ..................................... 103
Mirrors ................................................. 105 Memory function ................................. 108 Lights and windshield wipers
..........110
Exterior lighting ................................... 110
Interior lighting .................................... 114
Replacing bulbs (vehicles with LED
headlamps) .......................................... 115
Replacing bulbs (vehicles with halo-
gen headlamps) ................................... 115
Windshield wipers ................................ 117 Climate control
................................. 122
Overview of climate control systems ... 122
Operating the climate control sys-
tems .................................................... 127
Setting the air vents ............................ 132 Driving and parking
..........................134
Notes on breaking-in a new vehicle ..... 134
Driving ................................................. 134
DYNAMIC SELECT controller ............... 142
Automatic transmission ....................... 143
Refueling ............................................. 150
Parking ................................................ 156
Driving tips .......................................... 159
Driving systems ................................... 169
Towing a trailer .................................... 220
Bicycle rack ......................................... 226
Notes on towing vehicles ..................... 228 On-board computer and displays
....229
Important safety notes ........................ 229
Displays and operation ........................ 229
Menus and submenus ......................... 232
Display messages ................................ 244
Warning and indicator lamps in the
instrument cluster ............................... 274 Multimedia system
...........................287
General notes ...................................... 287
Important safety notes ........................ 287
Function restrictions ............................ 287
Operating system ................................ 288 2
Contents

ESP
®
(Electronic Stability Pro-
gram) ............................................... 70
Important safety information ........... 66
Overview .......................................... 66
STEER CONTROL ............................. 75
Driving system
Active Distance Assist
DISTRONIC .................................... 171
Active Distance Assist
DISTRONIC with Active Steering
Assist ............................................. 177
AIRMATIC package ........................ 183
Parking assist PARKTRONIC .......... 188
Driving systems
360°camera .................................. 199
Active Blind Spot Assist ................. 209
Active Curve Syste m...................... 185
Active Lane Keeping Assist ............ 211
Active Parking Assist ..................... 191
ADS ............................................... 184
AMG adaptive sport suspension
system ........................................... 187
ATTENTION ASSIST ........................ 203
Blind Spot Assist ............................ 206
Cruise control ................................ 169
Display message ............................ 261
Driving Assistance Plus package ... 209
HOLD function ............................... 182
Lane Keeping Assist ...................... 207
Level control (vehicle with the Off- Road Engineering package) ........... 179
Rear view camera .......................... 195
Traffic Sign Assist .......................... 205
Driving tips
Active Distance Assist
DISTRONIC .................................... 177
Automatic transmission ................. 146
Brakes ........................................... 161
Break-in period .............................. 134
Downhill gradient ........................... 161
Drinking and driving ....................... 160
Driving in winter ............................. 164
Driving on flooded roads ................ 163
Driving on sand .............................. 167
Driving on wet roads ...................... 163
Driving over obstacles ................... 168
Exhaust check ............................... 160
Fuel ................................................ 159 General .......................................... 159
Hydroplaning ................................. 163
Icy road surfaces ........................... 164
Limited braking efficiency on sal-
ted roads ....................................... 162
Off-road driving .............................. 165
Off-road fording ............................. 164
Snow chains .................................. 353
The first 1000 miles (1500 km) ..... 134
Tire ruts ......................................... 167
Towing a traile r.............................. 221
Traveling uphill ............................... 168
Wet road surface ........................... 162
DSR (Downhill Speed Regulation)
Display message ............................ 263
Function/note s............................. 214
DVD video
Operating (on-board computer) ..... 235
see also Digital Operator's Man-
ual.................................................. 287
DYNAMIC SELECT controller
Automatic transmission ................. 142 E
EASY-ENTRY feature Activating/deactivating ................. 240
Function/note s............................. 104
EASY-EXIT feature
Crash-responsive ........................... 105
Function/note s............................. 104
Switching on/of f........................... 240
EASY-PACK cargo compartment
management system ........................ 302
EBD (electronic brake force distri-
bution)
Display message ............................ 247
Function/note s................................ 72
ECO display
Function/note s............................. 160
On-board compute r....................... 233
ECO start/stop function
Automatic engine start .................. 140
Automatic engine switch-off .......... 139
Deactivating/activating ................. 140
General information ....................... 139
Important safety notes .................. 139
Introduction ................................... 139 10
Index

Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent ................................................ .59
Emergency release
Driver's door .................................... 84
Vehicle ............................................ .84
Emergency spare wheel
General notes ................................ 377
Important safety notes .................. 376
Removing ...................................... .377
Storage location ............................ 377
Stowing .......................................... 377
Emergency Tensioning Devices
Activation ......................................... 56
Emergency unlocking
Tailgate ............................................ 88
Emissions control
Service and warranty information .... 28
Engine
Check Engine warning lamp ........... 283
Display message ............................ 257
ECO start/stop function ................ 139
Engine number ............................... 383
Irregular running ............................ 141
Jump-starting ................................. 343
Starting (important safety notes) ... 136
Starting problems .......................... 141
Starting the engine with the
SmartKey ....................................... 137
Starting via smartphone ................ 137
Starting with KEYLESS-GO ............. 137
Switching off .................................. 157
Tow-starting (vehicle) ..................... 349
Engine electronics
Problem (malfunction) ................... 141
Engine jump starting
see Jump starting (engine)
Engine oil
Adding .......................................... .323
Additives ........................................ 388
Checking the oil level ..................... 322
Checking the oil level using the
dipstick .......................................... 323
Display message ............................ 259
Filling capacity ............................... 387
Notes about oil grades ................... 387 Notes on oil level/consumption .... 322
Temperature (on-board computer,
Mercedes-AMG vehicles) .............. .241
Engine switch-off
see ECO start/stop function
Entering an address
see also Digital Operator's Man-
ual ................................................. .287
ESP ®
(Electronic Stability Pro-
gram)
AMG menu (on-board computer) ... 242
Characteristics ................................. 70
Deactivating/activating ................... 71
Display message ............................ 245
Function/notes ................................ 70
General notes .................................. 70
Important safety information ........... 70
Warning lamp ................................. 279
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 70
Exhaust check ................................... 160
Exhaust pipe (cleaning instruc-
tions) ................................................. .331
Exterior lighting
see Lights
Exterior mirrors
Adjusting ....................................... 105
Dipping (automatic) ....................... 107
Folding in when locking (on-board computer) ...................................... 241
Folding in/out (automatically) ....... 106
Folding in/out (electrically) ........... 106
Out of position (troubleshooting) ... 107
Setting ........................................... 106
Storing settings (memory func-
tion) ............................................... 108
Storing the parking position .......... 107
Eyeglasses compartment ................. 297 F
Favorites Overview ........................................ 289
Filler cap
see Refueling
Flat tire
MOExtended tire s.......................... 336
Preparing the vehicle ..................... 335 Index
11

TIREFIT kit ...................................... 337
see Emergency spare wheel
Floormats ...........................................3 19
Fog lamps (extended range) ............. 113
Folding the rear bench seat for-
wards/back ....................................... 298
Fording
Off-road ......................................... 164
On flooded roads ........................... 163
Frequencies
Mobile phone ................................. 381
Two-way radio ................................ 381
Fuel
Additives ........................................ 385
Consumption statistics .................. 232
Displaying the current consump-
tion ................................................ 233
Displaying the range ..................... .233
Driving tips ................................... .159
Flexible fuel vehicles ..................... .386
Fuel gauge ....................................... 37
Grade (gasoline) ............................ 384
Important safety notes .................. 384
Low outside temperatures ............. 385
Problem (malfunction) ................... 153
Quality (diesel )............................... 385
Refueling ........................................ 150
Tank content/reserve fue l............. 384
Fuel filler flap
Opening ......................................... 152
Fuel filter (display message) ............ 260
Fuel level
Calling up the range (on-board
computer) ...................................... 233
Fuel tank
Capacity ........................................ 384
Problem (malfunction) ................... 153
Fuses
Allocation chart ............................. 349
Before changing ............................. 349
Dashboard fuse box ....................... 349
Fuse box in the engine compart-
ment .............................................. 350
Fuse box under rear bench sea t.... 350
Important safety notes .................. 349 G
Garage door opener Clearing the memory ..................... 319
General notes ................................ 316
Important safety notes .................. 317
Opening/closing the garage doo r..3 19
Problems when programming ....... .318
Programming (button in the rear-
view mirror) ................................... 317
Synchronizing the rolling code ....... 318
Gear indicator (on-board com-
puter, Mercedes-AMG vehicles) ....... 241
Genuine parts ...................................... 27
Glove box .......................................... .296
Google™ Local Search
see also Digital Operator's Man-
ual ................................................. .287
GTW (Gross Trailer Weight) (defini-
tion) .................................................... 370 H
Handbrake see Parking brake
Hazard warning lamps ......................112
Head restraints
Adjusting ......................................... 99
Adjusting (electrically) ................... 100
Adjusting (manually) ........................ 99
Adjusting (rear) .............................. 100
Installing/removing (rear) .............. 100
Luxury ............................................ 100
Headlamps
Fogging up ..................................... 114
see Automatic headlamp mode
Heating
see Climate control
High beam flasher .............................111
High-beam headlamps
Adaptive Highbeam Assist ............. 113
Display message ............................ 256
Replacing bulbs ............................ .116
Switching on/off ........................... 111
Highway mode ................................... 113
Hill start assist .................................. 139
HOLD function
Deactivating ................................... 183 12
Index

Radio
Selecting a station ......................... 235
Radio mode
see also Digital Operator's Man-
ual .................................................. 287
Radio-controlled devices (instal-
ling) ..................................................... 320
Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 30
Reading lamp ..................................... 114
Rear bench seat
Folding forwards/back .................. 299
Rear compartment
Setting the air vents ...................... 133
Setting the temperature ................ 128
Rear fog lamp
Display messag e............................ 256
Switching on/of f........................... 111
Rear Seat Entertainment System
AUX jacks ...................................... 294
AUX jacks CD/DVD drive .............. 294
Rear seats
Adjusting ....................................... 100
Rear view camera
Cleaning instructions ..................... 331
Display in the multimedia system .. 196
Function/note s............................. 195
Switching on/of f........................... 196
Rear window defroster
Problem (malfunction) ................... 131
Switching on/of f........................... 130
Rear window wiper
Replacing the wiper blad e.............. 120
Switching on/of f........................... 118
Rear-view mirror
Anti-glare (manual) ........................ 105
Dipping (automatic) ....................... 107
Reflective safety jacket .................... 334
Refrigerant (air-conditioning sys-
tem)
Important safety notes .................. 389
Refueling
Fuel gaug e....................................... 37
Important safety notes .................. 150
Refueling process .......................... 151
see Fuel Remote control
Garage door opener ....................... 316
Replacing bulbs
General notes ................................ 115
High-beam headlamp s................... 116
Important safety notes .................. 115
Installing/removing the cover
(front wheel arch) .......................... 116
Low-beam headlamp s.................... 116
Overview of bulb types .................. 115
Turn signals (front) ......................... 117
Reporting safety defects .................... 32
Rescue card ......................................... 32
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 259
Warning lamp ................................. 283
Residual heat (climate control) ........ 131
Restraint system
Display message ............................ 252
Introduction ..................................... 44
Warning lamp ................................. 282
Warning lamp (function) ................... 45
Reversing feature
Panorama sliding sunroo f................ 93
Roller sunblind s............................... 94
Side windows ................................... 89
Sliding sunroof ................................. 93
Tailgate ............................................ 85
Reversing lamps (display mes-
sage) ................................................... 256
Roadside Assistance (breakdown) .... 29
Roller sunblind
Panorama roof with power tilt/
sliding panel ..................................... 94
Rear side window s......................... 306
Roof carrier ........................................ 304
Roof lining and carpets (cleaning
guidelines) ......................................... 333
Roof load (maximum) ........................ 390
Route (navigation)
see Route guidance (navigation)
Route guidance
see also Digital Operator's Man-
ual .................................................. 287
Route guidance (navigation) ............ 23318
Index

Route guidance active
...................... 234S
Safety Children in the vehicle ..................... 59
see Occupant safety
see Operating safety
Safety system
see Driving safety systems
SD card
Inserting ........................................ 293
Inserting/removing ........................ 293
Removing ....................................... 293
SD memory card
see also Digital Operator's Man-
ual .................................................. 287
Selecting ........................................ 235
Search & Send
see also Digital Operator's Man-
ual .................................................. 287
Seat
Correct driver's seat position ........... 97
Seat belts
Adjusting the driver's and front-
passenger seat bel t......................... 48
Adjusting the height ......................... 48
Cleaning ......................................... 333
Correct usage .................................. 47
Fastening ......................................... 48
Important safety guidelines ............. 46
Introduction ..................................... 45
Releasing ......................................... 48
Switching belt adjustment on/off
(on-board computer) ...................... 240
Warning lamp ................................. 274
Warning lamp (function) ................... 48
Seats
Adjusting (electrically) ..................... 98
Adjusting the 4-way lumbar sup-
port ................................................ 101
Adjusting the head restraint ............ 99
Calling up a stored setting (mem-
ory function) .................................. 109
Cleaning the cover ......................... 333
Folding the rear bench seat for-
wards/back ................................... 298
Important safety notes .................... 97 Overview .......................................... 97
Seat heating problem .................... 103
Seat ventilation problem ................ 103
Storing settings (memory func-
tion) ............................................... 108
Switching seat heating on/of
f....... 101
Switching seat ventilation on/of f.. 102
Section
Sliding sunroof ................................. 92
Securing hooks .................................. 300
Selector lever
Cleaning ......................................... 332
Sensors (cleaning instructions) ....... 330
Service menu (on-board com-
puter) .................................................. 238
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 388
Coolant (engine) ............................ 388
DEF special additives ..................... 386
Engine oil ....................................... 387
Fuel ................................................ 384
Important safety notes .................. 383
Refrigerant (air-conditioning sys-
tem) ............................................... 389
Washer fluid ................................... 389
Setting the air distribution ............... 129
Setting the airflow ............................ 129
Setting the date/time format
see also Digital Operator's Man-
ual .................................................. 287
Setting the language
see also Digital Operator's Man-
ual .................................................. 287
Setting the time
see also Digital Operator's Man-
ual .................................................. 287
Settings
Factory (on-board computer) ......... 241
On-board compute r....................... 239
SETUP (on-board computer,
Mercedes-AMG vehicles) .................. 242
Side impact air bag ............................. 51
Side marker lamp (display mes-
sage) ................................................... 256 Index
19

Stowage net
....................................... 297
Summer tires
In winter ........................................3 53
Sun visor ............................................ 305
Suspension setting
AIRMATIC ...................................... 183
AMG adaptive sport suspension
system .......................................... .187
Suspension tuning
SETUP (on-board computer,
Mercedes-AMG vehicles) .............. .242
SUV
(Sport Utility Vehicle) ....................... 30
Switching air-recirculation mode
on/off ................................................. 131
Switching on media mode
Via the device lis t.......................... 293 T
Tachometer ........................................ 229
Tailgate
Display message ............................ 271
Emergency unlocking ....................... 88
Important safety notes .................... 84
Limiting the opening angle ............... 88
Opening dimensions ...................... 390
Opening/closing (automatically
from inside) ...................................... 87
Opening/closing (automatically
from outside) ................................... 86
Opening/closing (from outside) ....... 85
Power closing .................................. 84
Tank
see Fuel tank
Tank content
Fuel gauge ....................................... 37
Technical data
Capacities ...................................... 383
Information .................................... 381
Tires/wheels ................................. 376
Trailer loads ................................... 394
Vehicle data ................................... 390
Telephone
Accepting a call (multifunction
steering wheel) .............................. 236
Authorizing a mobile phone (con-
necting) ......................................... 291 Authorizing a mobile phone via the
device manager (connecting) ......... 292
Connecting a mobile phone
(device manager) ........................... 292
Connecting a mobile phone (gen-
eral information) ............................ 291
Display message ............................ 272
Menu (on-board computer) ............ 236
Number from the phone book ........ 236
Redialing ........................................ 236
Rejecting/ending a call ................. 236
see also Digital Operator's Man-
ual .................................................. 287
Temperature
Coolant (display in the instrumentcluster) .......................................... 230
Coolant (on-board computer,
Mercedes-AMG vehicles) ............... 241
Engine oil (on-board computer,
Mercedes-AMG vehicles) ............... 241
Outside temperature ...................... 229
Setting (climate control )................ 128
Transmission oil (on-board com-
puter, Mercedes-AMG vehicles) ..... 241
Through-loading feature ................... 298
Timing (RACETIMER) ......................... 242
Tire pressure
Calling up (on-board computer) ..... 358
Checking manually ........................ 357
Display message ............................ 268
Maximum ....................................... 357
Not reached (TIREFIT) .................... 339
Notes ............................................. 356
Reached (TIREFIT) .......................... 339
Recommended ............................... 354
Tire pressure loss warning system
General notes ................................ 357
Important safety notes .................. 358
Restarting ...................................... 358
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 360
Function/note s............................. 358
General notes ................................ 358
Important safety notes .................. 359
Radio type approval for the tire
pressure monitor ........................... 361
Restarting ...................................... 361 Index
21

Data acquisition ............................... 32
Display message ............................ 270
Equipment ....................................... 28
Individual settings .......................... 239
Limited Warranty ............................. 32
Loading .......................................... 361
Locking (in an emergency) ............... 84
Locking (SmartKey) .......................... 77
Lowering ........................................ 375
Maintenance .................................... 29
Operating safety .............................. 30
Parking .......................................... 156
Parking for a long period ................ 159
Pulling away ................................... 138
Raising ........................................... 373
Reporting problems ........................ .31
Securing from rolling away ............ 372
Towing away .................................. 345
Transporting .................................. 348
Unlocking (in an emergency) ........... 84
Unlocking (SmartKey) ...................... 77
Vehicle data ................................... 390
Vehicle battery
see Battery (vehicle)
Vehicle data ....................................... 390
Vehicle data (off-road driving)
Approach/departure angle ............ 393
Fording depth ................................ 392
Maximum gradient climbing abil-
ity .................................................. 393
Vehicle dimensions ........................... 390
Vehicle emergency locking ................ 84
Vehicle identification number
see VIN
Vehicle identification plate .............. 382
Vehicle level
AIRMATIC ...................................... 185
Vehicle level (display message) ....... 261
Vehicle tool kit .................................. 335
Video
Operating the DVD ......................... 235
see also Digital Operator's Man-
ual .................................................. 287
VIN ...................................................... 382
Seat ............................................... 383
Type plate ...................................... 382 W
Warning and indicator lamps ABS ................................................ 277
Brake s........................................... 276
Coolant .......................................... 283
Distance warning ........................... 285
Engine diagnostics ......................... 283
ESP ®
.............................................. 279
ESP ®
OFF ....................................... 280
Fuel tank ........................................ 283
Overview .......................................... 37
Parking brake ................................ 282
PASSENGER AIR BAG ...................... 45
Reserve fuel ................................... 283
Restraint system ............................ 282
Seat belt ........................................ 274
Tire pressure monitor .................... 286
Warranty .............................................. 28
Washer fluid
Display message ............................ 272
Weather display (COMAND)
see also Digital Operator's Man-
ual .................................................. 287
Wheel and tire combinations
Tires ............................................... 376
Wheel bolt tightening torque ........... 375
Wheel chock ...................................... 372
Wheels
Changing a whee l.......................... 371
Checking ........................................ 351
Cleaning ......................................... 329
Emergency spare wheel ................. 376
Important safety notes .................. 351
Information on driving .................... 351
Interchanging/changing ................ 371
Mounting a new wheel ................... 374
Mounting a wheel .......................... 372
Overview ........................................ 351
Removing a whee l.......................... 374
Snow chains .................................. 353
Storing ........................................... 372
Tightening torque ........................... 375
Wheel size/tire size ....................... 376
Window curtain air bag
Display message ............................ 253
Operation ......................................... 51 24
Index

Protecting the environment
General notes
H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel con-
sumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to 00C3of its maximum engine speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel consump-
tion. Environmental concerns and recom-
mendations
Wherever the operating instructions require you to dispose of materials, first try to regenerate orre-use them. Observe the relevant environmen-
tal rules and regulations when disposing of
materials. In this way you will help to protect the environment. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the same Limited Warranty entitlements as new
parts.
! Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument cluster
R center console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant Genuine Mercedes-Benz parts
27Introduction Z

death or serious bodily injury if the vehicle is
driven, that defect or malfunction has been subject to repair two or more times, and youhave directly notified Mercedes-Benz USA,
LLC in writing of the need for its repair.
(2) the same substantial defect or malfunction of a less serious nature than category (1)
has been subject to repair four or more
times and you have directly notified
Mercedes-Benz in writing of the need for its
repair.
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
USA only:
Always have the Service and Warranty Booklet
with you when you bring the vehicle to an
authorized Mercedes-Benz Center. The service
advisor will record every service for you in the
Service and Warranty Booklet.
Canada only:
Have every service in a qualified specialist work-
shop confirmed in the service report. Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gram offers technical help in the event of a
breakdown. Calls to the toll-free Roadside Assis-
tance Hotline are answered by our agents 24
hours a day, 365 days a year.
1-800 FOR-MERCEDES (1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty Booklet
(Canada). You will find both in the vehicle docu-
ment wallet. Change of address or change of own-
ership
In the event of a change of address, please send us the "Notification of Address Change" in the
Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800 FOR-MERCEDES (1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in contact-
ing you in a timely manner should the need arise.
If you sell your Mercedes, please leave all liter-
ature in the vehicle so that it is available to the
next owner.
If you have purchased a used car, please send us
the "Notification of Used Car Purchase" in the
Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800 FOR-MERCEDES (1-800-367-6372) or
Customer Service (Canada) at 1-800-387-0100. Vehicle operation outside the USA
and Canada
When you are abroad with your vehicle, observe the following points:
R Service facilities or replacement parts may
not be readily available.
R Lead-free fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
can cause damage to the catalytic converter.
R The fuel may have a considerably lower
octane number. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Service and vehicle operation
29Introduction Z