lock MERCEDES-BENZ GLE SUV HYBRID 2017 W166 Owner's Manual

XIf possible, move the vehicle out of the
danger zone:shift the automatic transmis-
sion into position N.
XRelease the electric parking brake.
XRoll the vehicle to a safe place and park it
safely.
Get assistance from others if necessary.
The vehicle is locked automatically when the
ignition is switched on and the wheels are turn-
ing. There is therefore a risk of being locked out
if the vehicle is being pushed or tested on a
dynamometer.
XSwitch the ignition off.
XShift the automatic transmission to park posi-
tion P.
Apply the electric parking brake.
Safeguard the vehicle against rolling away
(see the vehicle Operator's Manual).
XTo use the high-voltage switch-off device:
open the tailgate.
XLift the cargo compartment floor upwards
(see the vehicle Operator's Manual).
XPull off the right-hand paneling in the cargo
compartment.
XPress release clip :in the direction of the
arrow and pull it out.
XPull high-voltage switch-off device ;apart
until it engages.
If the hybrid drive system has been deactivated
due to reasons mentioned above, have it
checked at a qualified specialist workshop
before reactivation.
High-voltage battery
GWARNING
In the event of a vehicle fire, the internal pres- sure of the high-voltage battery can exceed a
critical value. In this case flammable gas
escapes through a ventilation valve on the
underbody. The gas can ignite. There is a risk
of injury.
Leave the danger zone immediately. Secure
the danger area at a suitable distance, whilst
observing legal requirements.
GWARNING
If the housing of the high-voltage battery has
been damaged, electrolyte and gases may
leak out. These are poisonous and caustic.
There is a risk of injury.
Avoid contact with skin, eyes or clothing.
Immediately rinse electrolyte splashes off
with water and seek medical attention
straight away.
!Exhaustive discharge caused by the vehicle
standing idle for lengthy periods can damage
the high-voltage battery. If the vehicle is idle
for lengthy periods leave the high-voltage bat-
tery connected to a charging station.
Charging the high-voltage battery (
Ypage 29).
Engine compartment
Before opening the hood:
XApply the electric parking brake.
XShift the transmission to position P.
XSwitch the ignition off.
XObserve the warning notes on the risk of elec-
tric shock (Ypage 10).
XObserve the warning notes on the hood (see
the vehicle Operator's Manual).
RBS driving safety system (Recupera-
tive Brake System)
The Recuperative Brake System supports you
when braking with an electronically-controlled
brake boost mode and enables the recovery of
kinetic energy (recuperation).
Further information about the Recuperative
Braking System (
Ypage 20).
Hybrid drive system11
Safety
Z

Occupant safety
Restraint system warning lamp
If the restraint system is disrupted, the high-
voltage on-board electrical system may not be
switched off in the event of an accident as inten-
ded.
GDANGER
If the restraint system is malfunctioning,
restraint system components may be trig-
gered unintentionally or may not deploy as
intended during an accident. This can affect
for example the Emergency Tensioning
Device or the air bag. Furthermore, in the
event of an accident, the vehicle's high-volt-
age electrical system may not be deactivated as intended. You may be electrocuted if you
touch the damaged components of the vehi-
cle's high-voltage electrical system. This
poses an increased risk of injury or even fatal
injury.
Have the restraint system checked and
repaired in a qualified specialist workshop assoon as possible. After an accident, switch off
the ignition immediately and remove the key
from the ignition lock.
A malfunction has occurred if the 6restraint
system warning lamp:
Rdoes not light up after the ignition is switched
on
Rdoes not go out after a few seconds while the
combustion engine or hybrid system is run-
ning
Rlights up again while the combustion engine
or hybrid system is running
12Occupant safety
Safety

When the vehicle is pre-heated, the following
functions are activated if required:
RClimate control system
RBlower
RSeat heating
If you have activated ionization via the multime-
dia system, it is activated together with pre-
entry climate control.
Activating/deactivating
Before "Pre-entry climate control via SmartKey"
can be activated, you must activate the function
using the on-board computer.
XTo activate: unlock the vehicle with the
SmartKey or KEYLESS-GO.
The climate control functions are activated
for up to 5 minutes for pre-heating and pre-
cooling.
XTo deactivate: "Pre-entry climate control via
SmartKey" deactivates automatically when
the engine is started.
The following functions remain active after the
engine is started:
RSeat heating (heating)
RSeat ventilation (ventilation)
RIonization
Problems with "Pre-entry climate control via SmartKey"
ProblemPossible causes/consequences and MSolutions
"Pre-entry climate con-
trol via SmartKey" can-
not be switched on or
has switched itself off.The condition of charge of the high-voltage battery is under the speci-
fied minimum condition of charge.
XStart the engine when the vehicle is at a standstill.
The engine powers the electric motor. The electric motor operates
as a generator. The high-voltage battery is being charged.
Further information on charging the high-voltage battery via:
Ra mains socket (Ypage 31)
Ra charging station (Ypage 35)
Ra wallbox (Ypage 34)
"Pre-entry climate control via SmartKey" has been started more than
twice with the engine switched off.
XSwitch on the engine and let it run for more than ten seconds.
XTry again to switch on "Pre-entry climate control via SmartKey".
Pre-entry climate control at time of
departure
Important safety notes
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
General notes
You can use the "Pre-entry climate control at
departure time" function to cool or heat the
vehicle interior if the engine is not running.
The "Pre-entry climate control at departure
time" function can be activated regardless of
whether or not the vehicle is connected to an
electric power supply. The condition of charge of
the high-voltage battery must be higher than the
specified minimum condition of charge, how-
ever.
When the vehicle is connected to an electric
power supply, priority is given to charging the
high-voltage battery to the specified minimum
charge. "Pre-entry climate control at departure
time" is only activated subsequently.
18Operating the climate control systems
Climate control

Urban driving
In city traffic, energy is recuperated during fre-
quent deceleration phases.
The vehicle can be driven by the electric motor
alone up to a speed of approximately 80 mph
(130 km/h).
The vehicle is driven by the electric motor alone
only when all conditions for the automatic
engine switch-off are fulfilled.
Further information on the automatic engine
switch-off (
Ypage 23).
Driving on inter-urban roads
The following phases are possible when driving
on inter-urban roads:
Rrapid acceleration (boost mode)
Renergy recuperation
Relectric operation mode
The vehicle can be driven by the electric motor
alone up to a speed of approximately 74 mph
(120 km/ h).
A great deal of recovered energy may be avail-
able, depending on the route profile. This
reduces consumption and emissions.
Highway driving
When driving on a highway, switching off the
combustion engine has a particularly positive
effect on fuel consumption and emissions.
If the driver removes his/her foot from the
accelerator pedal in the Comfortdrive program
and a speed of 80 mph (130 km/h) is not excee-
ded, the combustion engine is automatically
switched off.
Further information on the automatic engine
switch-off (
Ypage 23).
Refueling
Refueling
General information
Observe the important safety notes under
"Refueling" in the vehicle Operator's Manual. Pressure in the fuel tank must be released
before refueling. Otherwise, the fuel filler flap
cannot be opened.
If you unlock/lock the vehicle from the outside,
the fuel filler flap also unlocks/locks.
The position of the fuel filler cap is displayed in
the instrument cluster
8. The arrow next to
the filling pump indicates the side of the vehicle.
Preparing to refuel
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, on vehicles with KEYLESS‑ GO:
XOpen the driver's door.
The vehicle electronics now have status 0.
This is the same as the SmartKey having been
removed.
The driver’s door can be closed again.
Opening the fuel filler flap (PLUG-IN
HYBRID vehicles)
XPull switch ;.
Indicator lamp :flashes and the Please
Wait Depressurizing Tankmessage
appears in the multifunction display.
If the fuel filler cap is unlocked, indicator
lamp :lights up.
The Tank is Depressurized Ready for
Refuelingmessage appears in the multi-
function display.
Please be sure to observe the information on
refueling on the fuel filler flap.
There is a malfunction if:
Rindicator lamp :first flashes and then goes
out
Rthe yellow engine diagnostics warning lamp
lights up
Refueling27
Driving an d parking
Z

iFrom a speed of 1 mph (2 km/h), the fuel
filler flap can no longer be opened.
iThe unlocking process for the fuel filler cap
may take up to 15 minutes.
:To open the fuel filler flap
;To insert the fuel filler cap
=Instruction label for fuel type to be refueled
?Tire pressure table
XPress the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings up.
XTurn the fuel filler cap counterclockwise and
remove it.
XInsert the fuel filler cap into the holder on the
inside of the fuel filler flap.
XCompletely insert the filler neck of the fuel
pump nozzle into the tank, hook in place and
refuel.
XOnly fill the tank until the pump nozzle
switches off.
Do not add any more fuel after the pump stops filling for the first time. Otherwise, fuel may
leak out.
Closing the fuel filler flap
XReplace the cap on the filler neck and turn
clockwise until it engages audibly.
XClose the fuel filler flap.
Close the fuel filler flap before locking the vehi-
cle.
If you drive at speeds above 1 mph (2 km/h)
with the fuel filler flap open, the Fuel Filler
Flap Openmessage is shown in the multifunc-
tion display.
If you are driving with the fuel filler cap open, the
8 reserve fuel warning lamp flashes. A mes-
sage appears on the multifunction display.
In addition, the ;Check Engine warning
lamp may light up.
Information on indicator and warning lamps in
the instrument cluster (see the vehicle Opera-
tor's Manual).
Problems with the fuel tank
ProblemPossible causes/consequences and MSolutions
The fuel filler flap cannot
be opened.The fuel filler flap is not unlocked.
XUnlock the vehicle (see the vehicle Operator's Manual).
XDepressurize the fuel tank (Ypage 27).
The SmartKey battery is discharged or nearly discharged.
XUnlock the vehicle using the mechanical key (see the vehicle Oper-
ator's Manual).
The fuel filler flap is unlocked, but the opening mechanism is jammed.
XConsult a qualified specialist workshop.
28Refueling
Driving and parking

To ensure that the brackets within the charging
cable controls are not subjected to incorrect
loads, observe the following:
RNever lift or carry the controls by the charging
cable connector or the mains plug.
RTo transport the charging cable, the charging
cable can be:
-wrapped around the controls or
-secured to the housing of the controls
Heat generated by the charging cable
and charging cable connector
Pay attention to the "Important safety notes"
(Ypage 29).
During the charging process, the charging cable
and charging cable connector may heat up.
The charging cable and the charging cable con-
nector will only heat up within the permissible
limiting values, provided that:
Rthe power supply and the charging cable are
not damaged
Rthe instructions for handling the charging
cable and controls on the charging cable are
observed
If the charging cable or charging cable connec-
tor become too hot, have the mains power sup-
ply checked.
Protection device against overvoltage
!Overvoltage in the mains supply may dam-
age the vehicle. For this reason, the vehicle is
equipped with a protection device against
overvoltage in the mains supply. This device
may be triggered during severe thunder-
storms, for example, and may lead to the buil-
ding's fuse being tripped and an interruption
in the power supply. These functions protect
the vehicle. After the building fuse is switched
on again, the charging process resumes auto- matically. Following an interruption in the
power supply or tripping of the building's fuse,
it may take up to 10 minutes for charging to
resume automatically.
Switch on the building protection system again
after it has been triggered. Otherwise, the
charging process cannot be continued.
General information about the charging
procedure
Pay attention to the "Important safety notes"
(Ypage 29).
The vehicle socket is located in the rear bumper on the right below the tail lamp.
The charge socket flap and the vehicle are cen-
trally locked or unlocked simultaneously.
Charging the high-voltage battery via
the electrical outlet
Charging cable for electrical outlets
Important safety notes
!Only use the charging cable to charge the
high-voltage battery. Do not use the charging
cable for other purposes. It may otherwise be damaged.
The vehicle is supplied with a country-specific
charging cable for connection to a mains socket.
Only use the charging cable supplied with the
vehicle or a charging cable approved for the
vehicle.
iIf you use the supplied 12 A charging cable
to charge a high-voltage battery:
Rthe charge time increases considerably
Relectrical consumption increases consider-
ably
Where possible, charge the high-voltage bat-
tery at a charging station (
Ypage 35). Only
then can certified electrical energy consump-
tion levels be reached.
iThe charging process can vary depending on
the power supply. Therefore, always observe
the local information.
Information about charging from a wallbox
(
Ypage 34).
Information on charging at a charging station
(
Ypage 35).
Stowing the charging cable
The charging cable can be stowed and secured
in the bag provided in the cargo compartment of
the vehicle.
Charging the high-voltage battery31
Driving and parking
Z

If, after the charging process, the charging cable
is:
Rleft connected to the power socket, the cur-
rently selected values will be used for the nextcharging process.
Rremoved from the power socket, the values
will be reset to the minimum setting for the
next charging process. You may then need to reset the values of the maximum charge cur-
rent.
iIf the vehicle requires more time than usual
when charging, check the maximum charge
current settings using the controls on the
charging cable or in the on-board computer's
menu.
Indicator lamp on the vehicle socket
When the indicator lamp on the vehicle socket
lights up, this means the following:
Indicator
lamp
Flashes
orangeThe connection between the
vehicle and the current
source is being established
before charging begins.
Flashes
greenThe high-voltage battery is
being charged.
Flashes redA malfunction has occurred
while charging.
The indicator lamp goes out
after approximately
90 seconds.
Lights up
orangeA charging break for the high-
voltage battery is taking
place.
The indicator lamp goes out
after approximately
90 seconds.
Lights up
greenThe high-voltage battery is
fully charged.
The indicator lamp goes out
after approximately
90 seconds.
iIf the indicator lamp is off, lock or unlock the
vehicle. The indicator lamp then displays the
current status of the charging process again.
Connecting the charging cable
XShift the transmission to position P.
XSwitch the ignition off.
XPress the charge socket flap in the direction
of arrow:.
The charge socket flap swings up.
XPress fastener ;to the left.
Socket cap =is open.
XInsert the power supply plug into the electri-
cal outlet to the stop.
XInsert the charging cable connector into vehi-
cle socket ?to the stop.
Indicator lamp Afirst flashes orange and
then green.
The high-voltage battery is being charged.
If the charging cable is connected to the vehicle, you cannot start the engine or move the vehicle.
As soon as the charging process begins, you can
display the charging prediction on the Settings
on-board computer menu. The charging predic-
tion is either the anticipated condition of charge
at the programed departure time or the time
when the high-voltage battery will be fully
charged (
Ypage 44).
iDepending on the temperature, the fan and
battery cooling system may audibly switch on
during the charging process.
Charging the high-voltage battery33
Driving and parking
Z

Removing the charging cable
The high-voltage battery is fully charged when:
Rthe charge level display reaches 100% in the
multifunction display (Ypage 40)
Rthe indicator lamp in the vehicle socket lightsup green after unlocking or locking the vehicle
XPress and hold button Bon the charging
cable connector and remove the charging
cable connector from the vehicle socket.
XClose socket cap =.
XClose charge socket flap :.
XRemove the mains plug from the mains
socket and safely stow away the charging
cable inside the vehicle (
Ypage 31).
Charging the high-voltage battery
from the wallbox
General notes
It is recommended that you charge your vehicle
using a wallbox or at a charging station.
Make sure that the maximum charging current is
not limited in the Settings
menu of the on-
board computer. You must select the maximum
value if charging at a wallbox or a charging sta-
tion (
Ypage 43).
Pay attention to the "Important safety notes"
(
Ypage 29).
Connecting the charging cable
XShift the transmission to position P.
XSwitch the ignition off.
XPress the charge socket flap in direction of
arrow:.
The charge socket flap swings up.
XPress fastener ;to the left.
Socket cap =is open.
XInsert the charging cable connector into vehi-
cle socket ?to the stop.
Indicator lamp Afirst flashes orange and
then green.
The high-voltage battery is being charged.
If the charging cable is connected to the vehicle,
you cannot start the engine or move the vehicle.
As soon as the charging process begins, you can
display the charging prediction in the Settings
on-board computer menu. The charging predic-
tion is either the anticipated condition of charge
at the departure time set or the time when the
high-voltage battery will be fully charged
(
Ypage 44).
iDepending on the temperature, the fan and
battery cooling system may audibly switch on
during the charging process.
34Charging the high-voltage battery
Driving and parking

Removing the charging cable
The high-voltage battery is fully charged when:
Rthe charge level display reaches 100% in the
multifunction display (Ypage 40)
Rthe indicator lamp in the vehicle socket lightsup green after unlocking or locking the vehicle
XPress and hold button Bon the charging
cable connector and remove the charging
cable connector from the vehicle socket.
XClose socket cap =.
XClose charge socket flap :.
Charging the high-voltage battery at
the charging station
Before beginning the charging process at a
charging station without communication capa-
bilities, you must first activate the station, e.g.
using an RFID card. Observe the on-site opera-
tor instructions for the charging station.
The connection for the vehicle at a charging sta-
tion is identical to the connection on a wallbox
(
Ypage 34).
Problems with the charging process
ProblemPossible causes/consequences and MSolutions
The charge socket flap
cannot be opened.The charge socket flap is not unlocked.
XUnlock the vehicle (see the vehicle Operator's Manual).
If the SmartKey battery is discharged:
XUnlock the driver's door using the mechanical key (see the vehicle
Operator's Manual).
or
XUnlock the vehicle centrally from the inside (see the vehicle Oper-
ator's Manual).
The charge socket flap is unlocked, but the opening mechanism is
jammed.
XLock the vehicle and unlock it again.
If, after that, the opening mechanism is still jammed:
XConsult a qualified specialist workshop.
Charging the high-voltage battery35
Driving and parking
Z

ProblemPossible causes/consequences andMSolutions
The high-voltage battery
is not being charged.The indicator lamp on the vehicle socket flashes red.
A malfunction has occurred during the initialization of the charging
process or during charging.
XDisconnect the charging cable connector from the vehicle socket
and plug it back into the vehicle socket.
If the problem persists:
XHave the mains socket checked for correct function or use another
mains socket.
or
XUse a different charging station.
or
XConsult a qualified specialist workshop.
The indicator lamp on the vehicle socket does not light up.
No connection can be established between the vehicle and the exter-
nal power source.
XConnect the charging cable once again.
If the problem persists:
XHave the mains socket checked for correct function or use another
mains socket.
or
XUse a different charging station.
or
XConsult a qualified specialist workshop.
The charging cable con-
nector cannot be
removed from the vehi-
cle socket.The snap fastener on the charging cable connector is locked.
XPress and hold the button on the charging cable connector. The
snap fastener on the vehicle socket is unlocked.
XRemove the charging cable connector from the vehicle socket.
If the snap fastener on the charging cable connector is locked:
XPress and hold the button on the charging cable connector and try
to release the lock.
Online access to the vehicle
General information
GWARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
iOperation of integrated information sys-
tems and communications equipment in
the vehicle: you must observe the legal
requirements for the country in which you are
currently driving.
36Charging the high-voltage battery
Driving and parking