tow MERCEDES-BENZ GLE SUV HYBRID 2017 W166 Owner's Manual

Index....................................................... 3
Introduction........................................... 7
Protecting the environment .................... .7
Operator's Manual ................................... 7
Operating safety ...................................... 7
At a glance ............................................. 8
Hybrid drive system ................................. 8
Instrument cluster ................................... 9
Safety ................................................... 10
Hybrid drive system ...............................1 0
Occupant safety .................................... 12
Climate control .................................... 13
Overview of climate control systems ..... 13
Operating the climate control sys-
tems ...................................................... 17
Driving and parking ............................20
Driving ................................................... 20
Driving tips ............................................ 26
Refueling ............................................... 27
Charging the high-voltage battery ..........2 9
Parking .................................................. 37
On-board computer and displays ......38
Important safety notes .......................... 38
Displays and operation .......................... 38
Menus and submenus ............................3 9
Display messages .................................. 45
Warning and indicator lamps in the
instrument cluster ................................. 48
Multimedia system .............................50
Important safety notes .......................... 50
Vehicle menu ......................................... 50
Maintenance and care ........................51
Engine compartment ............................. 51
Breakdown assistance .......................52
Battery (vehicle) .....................................5 2
Jump-starting ........................................ .53
Towing ................................................... 53
Technical data ..................................... 54
Filling capacities .................................... 54
Vehicle data ...........................................5 4
2Contents

A
AccidentAutomat icmeasures after an acc i-
dent ................................................ .10
Activating/deactivating cooling
with air dehumidification ...................17
Air-conditioning system
see Climat e control
Authorized Mercedes-Benz Center
see Qualified specialist workshop
B
Battery (high-voltage)see High-voltage battery
Battery (vehicle)
Display message .............................. 47
Im portant safety notes .................... 52
Jump starting .................................. .53
Brake pedal
Pedal resistance/pedal travel .......... 11
Brakes
RBS warning lamp ............................ 49
Recuperative Brake System ............. 11
Warning lamp ................................... 48
Breakdown
see Towing away
C
Chargingsee Charging the high-voltage bat-
tery (important safety notes)
Charging cable
Connecting ...................................... 33
Controls ........................................... 32
Important safety notes .................... 31
Indicator lamp .................................. 33
Removing ......................................... 34
Storing ............................................. 31
Warming up ..................................... 31
Charging the high-voltage battery
(important safety notes) ..................... 29
Climate control
Automatic climate control (3-
zone) ................................................ 15
Cooling with air dehumidification ..... 17 Dual-zone automatic climate con-
trol ................................................... 13
General notes .................................. 13
Immediate pre-entry climate con-
trol ................................................... 19
Overview of systems ........................ 13
Pre-entry climate control at
departure time ................................. 18
Pre-entry climate control via key ..... 17
Rear control panel ........................... 15
Refrigerant filling capacity ............... 54
Switching residual heat on/off ........ 17
COMAND
Menu overview ................................. 50
Consumption statistics (on-board
computer) ............................................ 43
Coolant (engine)
Checking the level ........................... 51
Displaying the temperature (on-
board computer) .............................. 43
Filling capacity ................................. 54
Temperature gauge .......................... 39
Cooling
see Climate control
D
Datasee Technical data
Display
Condition of charge ......................... 40
see Display messages
Display message
Hybrid drive system ......................... 45
Display messages
Engine .............................................. 47
Vehicle ............................................. 48
Driving safety systems
Recuperative Brake System ............. 11
DYNAMIC SELECT controller
PLUG-IN HYBRID operation .............. 22
E
ECO start/stop function PLUG-IN HYBRID operation .............. 23
Emergency
Automatic measures after an acci-
dent ................................................. 10
Index3

Reserve (fuel tank)see Fuel
Residual heat (climate control) .......... 17
Restraint system
Warning lamp (function) ................... 12
Roof load (maximum) .......................... 54
S
Safety
Hybrid drive system ......................... 10
Safety notes
Hybrid vehicles ................................ 10
Setting the charge current (on-
board computer) .................................. 43
Setting the departure time (on-
board computer) .................................. 44
Specialist workshop .............................. 7
Supplement ............................................ 7
T
Technical data
Vehicle data ..................................... 54
Temperature
Coolant ............................................ 39
Coolant (on-board computer) ........... 43
Towing a trailer
Mounting dimensions ...................... 55
Towing away
Important safety guidelines ............. 53
Trip computer (on-board com-
puter) .................................................... 43
V
Vehicle
Display message .............................. 48
Equipment .......................................... 7
Parking for a long period .................. 52
Towing away .................................... 53
Vehicle data ..................................... 54
Vehicle dimensions ............................. 54
W
Warning
Stickers ........................................... 10 Warning and indicator lamps
Brakes ............................................. 48
Hybrid drive system ......................... 49
RBS (Recuperative Brake Sys-
tem) ................................................. 49
6Index

Protecting the environment
HEnvironmental note
Have a defective high-voltage battery dis-
posed of in an environmentally-responsible
manner. Contact a qualified specialist work-
shop which has the necessary specialist
knowledge and tools to carry out the work
required. Mercedes-Benz recommends that
you use an authorized Mercedes-Benz Center
for this purpose.
Operator's Manual
Vehicle equipment
This Supplement provides information on all the
important functions of your hybrid vehicle that
are either not described or differ from the
descriptions in the vehicle's Operator's Manual. The information supplements or substitutes the
corresponding sections in the vehicle's Opera-
tor's Manual. Under no circumstances does the
supplement replace the Operator's Manual.
This Supplement describes all models, and
standard and optional equipment for your sys-
tem, as available at the time of going to print.
Country-specific differences are possible. Bear
in mind that your vehicle may not feature all
functions described here. This also applies to
safety-relevant systems and functions. The
equipment in your vehicle may therefore differ
from that shown in the descriptions and illus-
trations.
The original purchase contract documentation
for your vehicle contains a list of all the systems
in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle.
Operating safety
Important safety notes
Hybrid vehicles have a combustion engine and
an electric motor. The voltage supply for oper- ating the vehicle electrically is provided by the
vehicle's high-voltage electrical system on the
hybrid drive system.
GDANGER
The vehicle's high-voltage electrical system is under high voltage. If you modify components
in the vehicle's high-voltage electrical system
or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Following an accident, do not touch any high-
voltage components and never modify the
vehicle's high-voltage electrical system. Have
the vehicle towed away after an accident and
the vehicle's high-voltage electrical system
checked by a qualified specialist workshop.
All components of the hybrid drive system are
marked with yellow warning stickers that warn
you of the danger of high voltage. The cables of
the vehicle's high-voltage electrical system are
orange in color.
Always have all work on the hybrid drive system
carried out at a qualified specialist workshop.
An authorized Mercedes-Benz Center is a quali-
fied specialist workshop.
Vehicles with an electric motor generate much
less driving noise than vehicles with internal
combustion engines. As a result, your vehicle
may not be heard by other road users in certain
situations. This can happen, for example, when
you are parking and your vehicle is not seen by
other road users. This requires you to adopt a
particularly anticipatory driving style, as it is
necessary to allow for the possibility that other
road users may behave erratically.
Introduction7
Z

Hybrid drive system
General notes
Hybrid technology combines a fuel efficient
internal combustion engine with a powerful
electric motor.
Important safety notes
Danger of electric shock
GDANGER
The vehicle's high-voltage electrical system is under high voltage. If you modify components
in the vehicle's high-voltage electrical system
or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Following an accident, do not touch any high-
voltage components and never modify the
vehicle's high-voltage electrical system. Have
the vehicle towed away after an accident and
the vehicle's high-voltage electrical system
checked by a qualified specialist workshop.
When towing a vehicle after an accident, be sure
to observe the following sections in the vehicle
Operator's Manual:
RTransporting the vehicle
RTowing the vehicle with the rear axle raised
RTowing a vehicle with both axles on the
ground
Read the safety instructions on towing and tow-
starting (
Ypage 53).
All components of the hybrid drive system are
marked with yellow warning stickers that warn
you of the danger of high voltage. The cables of
the vehicle's high-voltage electrical system are
orange in color.
The ignition must be switched off when carrying
out general tasks, such as changing bulbs or
checking the coolant level.
Automatic switching off of the hybrid
drive system
If components of the restraint system are acti-
vated during an accident, the hybrid drive sys-
tem is automatically deactivated.
The hybrid drive system is not activated when
the vehicle is started if:
Ran electrical short circuit is detected in the
hybrid drive system
Ran electrical connection in the hybrid drive
system is disconnected
This ensures that you do not come into contact
with high voltage.
Manual switching off of the hybrid drive
system
The hybrid drive system can be deactivated
manually using the high voltage switch-off
device.
!To prevent damage to the hybrid drive sys-
tem please observe the following instruc-
tions:
Ronly deactivate the hybrid drive system
manually in the following situations.
Rwork on the hybrid drive system may only
be carried out at a qualified specialist work-
shop, even when it has been deactivated
manually.
Deactivate the hybrid system manually if:
Rthe 6 restraint system warning lamp in the
instrument cluster lights up after an accident
Rthe vehicle is badly damaged, e.g. after an
accident, and the restraint system compo-
nents were not activated
Rthe vehicle is badly damaged and has to be
towed or transported
10Hybrid drive system
Safety

Charging the high-voltage battery
Important safety notes
GDANGER
The vehicle's high-voltage electrical system is under high voltage. If you modify components
in the vehicle's high-voltage electrical system
or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Following an accident, do not touch any high-
voltage components and never modify the
vehicle's high-voltage electrical system. Have
the vehicle towed away after an accident and
the vehicle's high-voltage electrical system
checked by a qualified specialist workshop.
GWARNING
In the event of a vehicle fire, the internal pres- sure of the high-voltage battery can exceed a
critical value. In this case flammable gas
escapes through a ventilation valve on the
underbody. The gas can ignite. There is a risk
of injury.
Leave the danger zone immediately. Secure
the danger area at a suitable distance, whilst
observing legal requirements.
GDANGER
Connecting the charging cable to the mains
supply via incorrectly installed mains sockets
or by means of adapters, extension cables or
similar could cause a fire or an electric shock.
There is a risk of fatal injury.
To avoid hazardous situations, observe the
following:
ROnly connect the charging cable to mains
sockets:
-which have been properly installed and
-which have been inspected by a qualified
electrician
RFor safety reasons, only use the charging
cables supplied with the vehicle, or charg-
ing cables which have been approved for
use with this vehicle.
RNever use a damaged charging cable.
RDo not use:
-extension cables
-extension reels
-multiple sockets
RNever use socket adapters to connect the
charging cable to the mains socket. The
only exception being if the adapter has
been tested and approved by the manufac-
turer for charging the high-voltage battery
of an electric vehicle.
RObserve the safety notes in the operating
instructions for the socket adapter.
GDANGER
Connecting the charging cable to the vehicle
via an incorrectly installed wallbox or by
means of adapters, extension cables or simi-
lar could cause a fire or an electric shock.
There is a risk of fatal injury.
To avoid hazardous situations, observe the
following:
ROnly connect the charging cable to a wall-
box if:
-the wallbox is properly installed
-the wallbox has been inspected by a
qualified electrician
-the charging cable is not damaged.
RDo not extend the charging cable.
RDo not use an adapter.
RAlways observe the safety notes in the wall-
box's operating instructions.
The vehicle's high voltage electrical system is
under high voltage.
RDo not tamper with the high-voltage compo-
nents or the orange cables of the high-voltage
electrical system.
RDo not touch high-voltage components or the
orange cables of the high-voltage electrical
system when a vehicle has been involved in a
crash.
Charging the high-voltage battery29
Driving and parking
Z

To ensure that the brackets within the charging
cable controls are not subjected to incorrect
loads, observe the following:
RNever lift or carry the controls by the charging
cable connector or the mains plug.
RTo transport the charging cable, the charging
cable can be:
-wrapped around the controls or
-secured to the housing of the controls
Heat generated by the charging cable
and charging cable connector
Pay attention to the "Important safety notes"
(Ypage 29).
During the charging process, the charging cable
and charging cable connector may heat up.
The charging cable and the charging cable con-
nector will only heat up within the permissible
limiting values, provided that:
Rthe power supply and the charging cable are
not damaged
Rthe instructions for handling the charging
cable and controls on the charging cable are
observed
If the charging cable or charging cable connec-
tor become too hot, have the mains power sup-
ply checked.
Protection device against overvoltage
!Overvoltage in the mains supply may dam-
age the vehicle. For this reason, the vehicle is
equipped with a protection device against
overvoltage in the mains supply. This device
may be triggered during severe thunder-
storms, for example, and may lead to the buil-
ding's fuse being tripped and an interruption
in the power supply. These functions protect
the vehicle. After the building fuse is switched
on again, the charging process resumes auto- matically. Following an interruption in the
power supply or tripping of the building's fuse,
it may take up to 10 minutes for charging to
resume automatically.
Switch on the building protection system again
after it has been triggered. Otherwise, the
charging process cannot be continued.
General information about the charging
procedure
Pay attention to the "Important safety notes"
(Ypage 29).
The vehicle socket is located in the rear bumper on the right below the tail lamp.
The charge socket flap and the vehicle are cen-
trally locked or unlocked simultaneously.
Charging the high-voltage battery via
the electrical outlet
Charging cable for electrical outlets
Important safety notes
!Only use the charging cable to charge the
high-voltage battery. Do not use the charging
cable for other purposes. It may otherwise be damaged.
The vehicle is supplied with a country-specific
charging cable for connection to a mains socket.
Only use the charging cable supplied with the
vehicle or a charging cable approved for the
vehicle.
iIf you use the supplied 12 A charging cable
to charge a high-voltage battery:
Rthe charge time increases considerably
Relectrical consumption increases consider-
ably
Where possible, charge the high-voltage bat-
tery at a charging station (
Ypage 35). Only
then can certified electrical energy consump-
tion levels be reached.
iThe charging process can vary depending on
the power supply. Therefore, always observe
the local information.
Information about charging from a wallbox
(
Ypage 34).
Information on charging at a charging station
(
Ypage 35).
Stowing the charging cable
The charging cable can be stowed and secured
in the bag provided in the cargo compartment of
the vehicle.
Charging the high-voltage battery31
Driving and parking
Z

Removing the charging cable
The high-voltage battery is fully charged when:
Rthe charge level display reaches 100% in the
multifunction display (Ypage 40)
Rthe indicator lamp in the vehicle socket lightsup green after unlocking or locking the vehicle
XPress and hold button Bon the charging
cable connector and remove the charging
cable connector from the vehicle socket.
XClose socket cap =.
XClose charge socket flap :.
XRemove the mains plug from the mains
socket and safely stow away the charging
cable inside the vehicle (
Ypage 31).
Charging the high-voltage battery
from the wallbox
General notes
It is recommended that you charge your vehicle
using a wallbox or at a charging station.
Make sure that the maximum charging current is
not limited in the Settings
menu of the on-
board computer. You must select the maximum
value if charging at a wallbox or a charging sta-
tion (
Ypage 43).
Pay attention to the "Important safety notes"
(
Ypage 29).
Connecting the charging cable
XShift the transmission to position P.
XSwitch the ignition off.
XPress the charge socket flap in direction of
arrow:.
The charge socket flap swings up.
XPress fastener ;to the left.
Socket cap =is open.
XInsert the charging cable connector into vehi-
cle socket ?to the stop.
Indicator lamp Afirst flashes orange and
then green.
The high-voltage battery is being charged.
If the charging cable is connected to the vehicle,
you cannot start the engine or move the vehicle.
As soon as the charging process begins, you can
display the charging prediction in the Settings
on-board computer menu. The charging predic-
tion is either the anticipated condition of charge
at the departure time set or the time when the
high-voltage battery will be fully charged
(
Ypage 44).
iDepending on the temperature, the fan and
battery cooling system may audibly switch on
during the charging process.
34Charging the high-voltage battery
Driving and parking

Display messagesPossible causes/consequences andMSolutions
Withoutstartingengine again, con ‐sultworkshop
You canno tstart th eengin eagain due to amalfunction .
A warning tone also sounds.
If th eengin eis running:
XVisit aqualified specialist workshop .
If you switch off th eengine:
XSafeguar dth evehicl eagainst rollin gaway (see th evehicl eOpera-
tor' sManual).
XNotify aqualified specialist workshop or breakdown service.
á
Towing Not Permit ‐ted See Operator'sManual
The hybrid drive system is malfunctioning .
XHaveth evehicl etransporte don atransporte ror trailer to th enear-
est qualified specialist workshop .
Û
StörungWerkstattaufsuchen(Malfunction
Visit workshop )
The hybrid drive system is malfunctioning .
XVisitaqualified specialist workshop .
Û
Malfunction
The hybrid drive system is malfunctioning .
XHaveth evehicl etowed away by aprofessional recovery compan yto
th eneares tqualified specialist workshop .
d
Malfunction
The drive system is malfunctioning .
The ECO start/sto pfunction may hav efailed.
The drive powe ris restricted.
XVisit aqualified specialist workshop .
ï
ChargerCable Con ‐nected
The charging cable connecto ris connecte dto th evehicl esocket.
You canno tdrive off as lon gas th echarging cable connecto ris still
connected.
Befor eyou drive off :
XRemove thecharging cable connecto rfrom th evehicl esocke t
(Ypage 34) .
6
Please Wai tDepressurizing Tan k
The fuel filler flap unlocking butto nhas been pulled .The fuel tan kmus t
be depressurized before refueling.
XWait until th efuel tan kis depressurized and th efuel filler flap is
unlocked.
The opening process for th efuel filler cap may tak eup to 15
minutes.
6
Tan kis Depressur ‐izedReadyforRefu‐eling
The fuel tan kis no wdepressurized. The vehicl emay no wbe refueled .
XObserveth einformation on refuelin gon th efuel filler flap .
XOpenth efuel filler cap and remove it (Ypage 27).
46Display messages
On-board computer and displays

Battery (vehicle)
Important safety notes
Your vehicle is equipped with a 12 V battery and
a high-voltage battery.
For the 12 V battery, observe the notes under
"Battery (vehicle)" in the vehicle Operator's
Manual.
GDANGER
The vehicle's high-voltage electrical system is under high voltage. If you modify components
in the vehicle's high-voltage electrical system
or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Following an accident, do not touch any high-
voltage components and never modify the
vehicle's high-voltage electrical system. Have
the vehicle towed away after an accident and
the vehicle's high-voltage electrical system
checked by a qualified specialist workshop.
GWARNING
In the event of a vehicle fire, the internal pres- sure of the high-voltage battery can exceed a
critical value. In this case flammable gas
escapes through a ventilation valve on the
underbody. The gas can ignite. There is a risk
of injury.
Leave the danger zone immediately. Secure
the danger area at a suitable distance, whilst
observing legal requirements.
GWARNING
If the housing of the high-voltage battery has
been damaged, electrolyte and gases may
leak out. These are poisonous and caustic.
There is a risk of injury.
Avoid contact with skin, eyes or clothing.
Immediately rinse electrolyte splashes off
with water and seek medical attention
straight away.
!Exhaustive discharge caused by the vehicle
standing idle for lengthy periods can damage the high-voltage battery. If the vehicle is idle
for lengthy periods leave the high-voltage bat-
tery connected to a charging station.
If the battery charge is sufficient, the high-volt-
age battery can also supply the 12 V battery with
energy. This happens only if the battery charge
of the 12 V battery requires this, e.g. after using
electrical consumers for an extended period
with the engine switched off. As the on-board
voltage is continuously monitored this can also
be performed when the engine is switched off.
The battery charge of the 12 V battery and the
on-board voltage are thereby kept stable for
longer.
Consult an authorized Mercedes-Benz Center if
you wish to leave your vehicle parked for a long
period of time.
Charging the high-voltage battery
while the vehicle is stationary
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
!Only charge the high-voltage battery in the
"Charging when stationary" mode. Do not
connect any battery chargers to the high-volt- age battery. This could damage the vehicle’s
high-voltage electrical system.
XBring the vehicle to a stop with the engine
running.
The engine powers the electric motor. The
electric motor operates as a generator. The
high-voltage battery is being charged.
If the high-voltage battery has been discharged
excessively, charge the high-voltage battery to
at least 60%. In "Charging while stationary"
mode, you can monitor the condition of charge
of the high-voltage battery up to a maximum of
70% in the COMAND display and the multifunc-
tion display (
Ypage 40).
52Battery (vehicle)
Breakdo wn assis tance