Shift MERCEDES-BENZ GLK-Class 2015 X204 Owner's Guide

Problems with the transmission
Problem
Possible causes/consequences and
0050
0050Solutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans- mitted to both axles.
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! To prevent ESP ®
from intervening, the
ignition must be switched off (SmartKey in
position 0or 1) if:
R the parking brake is being tested on a
brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be dam-
aged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children. 162
RefuelingDriving and parking

X
Replace DEF cover 0043as shown and turn it
clockwise as far as it will go.
X Fold the cargo compartment floor down.
X Close the tailgate.
X Drive faster than 10 mph (16 km/h).
The Check Additive See Operator's Check Additive See Operator's
Manual Manual message goes out after approx-
imately one minute.
i If the
Check Additive See Opera‐
Check Additive See Opera‐
tor's Manual
tor's Manual message is still shown in
the multifunction display, add an additional bottle of DEF.
For further information on DEF, see
(Y page 376). Parking
Important safety notes
G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi- cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving. G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
To ensure that the vehicle is secured against rolling away unintentionally:
R the parking brake must be applied.
R the transmission must be in position Pand
the SmartKey must be removed from the
ignition lock.
R the front wheels must be turned towards
the curb on steep uphill or downhill gradi-
ents. Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake. 168
ParkingDriving and parking

Vehicles with automatic transmission
X
Apply the parking brake firmly.
X Shift the transmission to position P.
Using the SmartKey
X Turn the SmartKey to position 0in the igni-
tion lock and remove it.
The immobilizer is activated.
i The SmartKey can only be removed if the
transmission is in position P.
Using KEYLESS-GO X Press the Start/Stop button (Y page 149).
The engine stops and all the indicator
lamps in the instrument cluster go out.
i When the driver's door is closed, this cor-
responds to SmartKey position 1. When the
driver's door is open, this corresponds to
SmartKey position 0: "SmartKey removed".
i In the event of an emergency, the engine
can be turned off while the vehicle is in
motion by pressing and holding the Start/
Stop button for three seconds. Parking brake
G
WARNING
If you must brake the vehicle with the parking brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the vehi- cle when the service brake is faulty. Do not
apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again. G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine. In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
If you brake the vehicle with the parking
brake, the brake lamps will not light up. X
To apply: depress parking brake 0044firmly.
When the engine is running, the 0027(USA
only) or 004D(Canada only) indicator lamp
lights up in the instrument cluster.
X To release: depress the brake pedal and
keep it depressed.
X Pull release handle 0043.
When the ignition is switched on or the
engine is running, the 0027(USA only) or
004D (Canada only) indicator lamp goes out
in the instrument cluster. Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
X Connect a trickle charger.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop.
If you leave the vehicle parked for longer than
six weeks, the vehicle may suffer damage as a result of lack of use. Parking
169Driving an d parking Z

These systems only work at peak efficiency if
they are serviced exactly in accordance with
the manufacturer's specifications. For this
reason, all work on the engine must be carried out by qualified and authorized Mercedes-
Benz technicians.
The engine settings must not be changed
under any circumstances. Furthermore, all
specific service work must be carried out at
regular intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Maintenance Booklet. ECO display
The ECO display provides feedback on how
economical your driving characteristics are.
The ECO display assists you in achieving the
most economical driving style for the selec-
ted settings and prevailing conditions. Your
driving style can significantly influence the
vehicle's consumption. Example: ECO display
The ECO display consists of three bars:
R Acceleration
Acceleration
R Constant Constant
R Coasting
Coasting
The percent value is the average value of the three bars. The three bars and the mean value
begin at the value of 50%. A higher percent-
age indicates a more economical driving
style.
The ECO display does not indicate the actual fuel consumption. A fixed percentage count
in the ECO display does not indicate a fixed
consumption. Apart from driving style, consumption is
dependent on many factors such as, e.g.:
R load
R tire pressure
R cold start
R choice of route
R electrical consumers switched on
These factors are not included in the ECO dis-
play.
The evaluation of your driving style is carried
out using the following three categories:
R Acceleration
Acceleration (evaluation of all accelera-
tion processes):
- The bar fills up: moderate acceleration,
especially at higher speeds
- The bar empties: sporty acceleration
R Constant Constant (assessment of driving behavior
at all times):
- The bar fills up: constant speed and
avoidance of unnecessary acceleration
and deceleration
- The bar empties: fluctuations in speed
R Coasting Coasting (assessment of all deceleration
processes):
- The bar fills up: anticipatory driving,
keeping your distance and early release
of the accelerator. The vehicle can coast
without use of the brakes.
- The bar empties: frequent braking
i An economical driving style specially
requires driving at moderate engine
speeds.
To achieve a higher value in the categories
Acceleration
Acceleration andConstant Constant:
R observe the gearshift recommendations.
R drive in drive program E.
i On long journeys at a constant speed, e.g.
on the highway, only the bar for Constant
Constant
will change.
i The ECO display summarizes the driving
characteristics from the start of the journey to its completion. For this reason, the bars Driving tips
171Driving and parking Z

change dynamically at the beginning of the
journey. On longer journeys, there are
fewer changes. For more dynamic changes, carry out a manual reset.
For further information on the ECO display,
see (Y page 224). Braking
Important safety notes G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients !
On long and steep gradients, you must
reduce the load on the brakes by shifting
early to a lower gear. This allows you to take advantage of the engine braking effect and
helps avoid overheating and excessive
wear of the brakes.
When you take advantage of the engine
braking effect, a drive wheel may not turn
for some time, e.g. on a slippery road sur-
face. This could cause damage to the drive train. This type of damage is not covered bythe Mercedes-Benz warranty.
Heavy and light loads G
WARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time. !
Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy load, do not stop the vehicle immediately.
Drive on for a short while. This allows the air-
flow to cool the brakes more quickly.
Wet roads If you have driven for a long time in heavy rain
without braking, there may be a delayed reac- tion from the brakes when braking for the firsttime. This may also occur after the vehicle has
been washed.
You have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehi-
cle washed, brake firmly while paying atten-
tion to the traffic conditions. This will warm up the brake discs, thereby drying them more
quickly and protecting them against corro-
sion.
Limited braking performance on salt-
treated roads If you drive on salted roads, a layer of salt
residue may form on the brake discs and
brake pads. This can result in a significantly
longer braking distance.
R Brake occasionally to remove any possible
salt residue. Make sure that you do not
endanger other road users when doing so.
R Carefully depress the brake pedal and the
beginning and end of a journey.
R Maintain a greater distance to the vehicle
ahead.
Servicing the brakes !
If the red brake warning lamp lights up in
the instrument cluster and you hear a warn- ing tone while the engine is running, the
brake fluid level may be too low. Observe 172
Driving tipsDriving and parking

Driving on wet roads
Hydroplaning If water has accumulated to a certain depth
on the road surface, there is a danger of
hydroplaning occurring, even if:
R you drive at low speeds.
R the tires have adequate tread depth.
For this reason, in the event of heavy rain or in
conditions in which hydroplaning may occur,
you must drive in the following manner:
R lower your speed.
R avoid ruts.
R avoid sudden steering movements.
R brake carefully.
Driving on flooded roads !
Do not drive through flooded areas.
Check the depth of any water before driving
through it. Drive slowly through standing
water. Otherwise, water may enter the
vehicle interior or the engine compartment.
This can damage the electronic compo-
nents in the engine or the automatic trans- mission. Water can also be drawn in by the engine's air suction nozzles and this can
cause engine damage.
Prevent water from entering the vehicle inte- rior or the engine compartment. If you must
drive through standing water, bear in mind
that:
R the maximum permissible fording depth in
still water is 12 in (30 cm)
R you should drive no faster than at a walking
pace Winter driving
G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip. There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface. G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winter-proofed at a quali-
fied specialist workshop at the onset of win-
ter.
Drive particularly carefully on slippery road
surfaces. Avoid sudden acceleration, steering and braking maneuvers. Do not use the cruise
control or DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Shift the transmission to position N.
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freez-
ing point do not guarantee that the road sur-
face is free of ice. The road may still be icy,
especially in wooded areas or on bridges. The
vehicle could skid if you fail to adapt your
driving style. Always adapt your driving style
and drive at a speed to suit the prevailing
weather conditions.
You should pay special attention to road con- ditions when temperatures are around freez-
ing point. 174
Driving tipsDriving and pa
rking

stored speed on downhill gradients by
automatically applying the brakes.
Storing the current speed or calling up
the last stored speed G
WARNING
If you call up the stored speed and it differs
from the current speed, the vehicle acceler-
ates or decelerates. If you do not know the
stored speed, the vehicle could accelerate or brake unexpectedly. There is a risk of an acci-
dent.
Pay attention to the road and traffic condi-
tions before calling up the stored speed. If you do not know the stored speed, store the
desired speed again.
X Briefly pull the cruise control lever towards
you 0085.
X Remove your foot from the accelerator
pedal.
The first time cruise control is activated, it
stores the current speed or regulates the
speed of the vehicle to the previously
stored speed.
Setting a speed Keep in mind that it may take a brief moment
until the vehicle has accelerated or braked to the speed set.
X Press the cruise control lever up 0043for a
higher speed or down 0044for a lower speed.
X To adjust the set speed in 1 mph incre-
ments (1 km/h increments): briefly
press the cruise control lever up 0043or
down 0044to the pressure point.
Every time the cruise control lever is
pressed up 0043or down 0044the last speed
stored is increased or reduced.
X To adjust the set speed in 5 mph incre-
ments (10 km/h increments): brieflypress the cruise control lever up
0043or
down 0044beyond the pressure point.
Every time the cruise control lever is
pressed up 0043or down 0044the last speed
stored is increased or reduced.
i Cruise control is not deactivated if you
depress the accelerator pedal. For exam-
ple, if you accelerate briefly to overtake,
cruise control adjusts the vehicle's speed
to the last speed stored after you have fin- ished overtaking.
Deactivating cruise control There are several ways to deactivate cruise
control:
X Briefly press the cruise control lever for-
wards 0087.
or
X Brake.
Cruise control is automatically deactivated if: R you depress the parking brake
R you are driving at less than 20 mph
(30 km/h)
R ESP ®
intervenes or you deactivate ESP ®
R you shift the transmission to position N
while driving
If cruise control is deactivated, you will hear a warning tone. You will see the Cruise Con‐ Cruise Con‐
trol Off
trol Off message in the multifunction dis-
play for approximately five seconds.
i When you switch off the engine, the last
speed stored is cleared. DISTRONIC PLUS
Important safety notes DISTRONIC PLUS regulates the speed and
automatically helps you maintain the dis-
tance to the vehicle detected in front. DIS-
TRONIC PLUS brakes automatically so that
the set speed is not exceeded. 176
Driving systemsDriving and parking

R
the transmission must be in position D.
R the hood must be closed.
R the driver's door must be closed when you
shift from Pto Dor your seat belt must be
fastened.
R the front-passenger door and rear doors
must be closed.
R the vehicle must not skid.
Activating while driving
When driving at speeds below 20 mph
(30 km/h), you can only activate DISTRONIC
PLUS if the vehicle in front has been detected
and is shown in the multifunction display. If
the vehicle in front is no longer detected and displayed, DISTRONIC PLUS switches off anda tone sounds.
X Briefly pull the cruise control lever towards
you 0085, or press it up 0043or down 0044.
DISTRONIC PLUS is selected.
X Press the cruise control lever repeatedly
up 0043 or down 0044until the desired speed is
set.
X Remove your foot from the accelerator
pedal.
Your vehicle adapts its speed to that of the
vehicle in front, but only up to the desired
stored speed.
i If you do not fully release the accelerator
pedal, the DISTRONIC PLUS Override
DISTRONIC PLUS Override
message appears in the multifunction dis-
play. The set distance to a slower-moving
vehicle in front will then not be maintained. You will be driving at the speed you deter-
mine by the position of the accelerator
pedal.
Pulling away X If the vehicle in front pulls away: remove
your foot from the brake pedal. X
Briefly pull the cruise control lever towards
you 0085.
or X Accelerate briefly.
Your vehicle pulls away and adapts its
speed to that of the vehicle in front.
Driving
If there is no vehicle in front, DISTRONIC
PLUS operates in the same way as cruise
control.
If DISTRONIC PLUS detects that the vehicle in front has slowed down, it brakes your vehicle.
In this way, the distance you have selected is maintained.
If DISTRONIC PLUS detects that the vehicle infront is driving faster, it accelerates your vehi-
cle, but only up to the speed you have stored.
Changing lanes
If you change to the passing lane, DISTRONIC
PLUS supports you when:
R you are driving faster than 40 mph
(60 km/h)
R DISTRONIC PLUS is maintaining the dis-
tance to a vehicle in front
R you switch on the appropriate turn signal
R DISTRONIC PLUS does not detect a danger
of collision
If these conditions are fulfilled, your vehicle is
accelerated. Acceleration will be interrupted
if changing lanes takes too long or if the dis-
tance between your vehicle and the vehicle in front becomes too small.
i When changing lanes, DISTRONIC PLUS
monitors the left lane on left-hand drive
vehicles and the right lane on right-hand
drive vehicles. Driving systems
179Driving and parking Z

Stopping
G
WARNING
When leaving the vehicle, even if it is braked
only by DISTRONIC PLUS, it could roll away if:
R there is a malfunction in the system or in
the voltage supply.
R DISTRONIC PLUS has been deactivated
with the cruise control lever, e.g. by a vehi-
cle occupant or from outside the vehicle.
R the electrical system in the engine com-
partment, the battery or the fuses have
been tampered with.
R the battery is disconnected.
R the accelerator pedal has been depressed,
e.g. by a vehicle occupant.
There is a risk of an accident.
If you wish to exit the vehicle, always turn off
DISTRONIC PLUS and secure the vehicle
against rolling away.
Deactivating DISTRONIC PLUS (Y page 182).
If DISTRONIC PLUS detects that the vehicle in front is stopping, it brakes your vehicle until it
is stationary.
Once your vehicle is stationary, it remains
stationary and you do not need to depress the
brake.
i Depending on the specified minimum dis-
tance, your vehicle will come to a standstill
at a sufficient distance behind the vehicle in
front. The specified minimum distance is
set using the control on the cruise control
lever.
When DISTRONIC PLUS is activated, the
transmission is shifted automatically to posi- tion Pif:
R the driver's door is open and the driver's
seat belt is unfastened.
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function.
R the hood is opened.
R a system malfunction occurs.
R the power supply is not sufficient. Setting a speed X
Press the cruise control lever up 0043for a
higher speed or down 0044for a lower speed.
X To adjust the set speed in 1 mph incre-
ments (1 km/h increments): briefly
press the cruise control lever up 0043or
down 0044to the pressure point.
Every time the cruise control lever is
pressed up 0043or down 0044the last speed
stored is increased or reduced.
X To adjust the set speed in 5 mph incre-
ments (10 km/h increments): briefly
press the cruise control lever up 0043or
down 0044beyond the pressure point.
Every time the cruise control lever is
pressed up 0043or down 0044, the last speed
stored is increased or reduced.
i DISTRONIC PLUS is not deactivated if you
depress the accelerator pedal. If you accel-
erate to overtake, DISTRONIC PLUS
adjusts the vehicle's speed to the last
speed stored after you have finished over-
taking.
Storing the current speed or calling up a
stored speed X
Briefly pull the cruise control lever towards
you 0085.
X Remove your foot from the accelerator
pedal.
DISTRONIC PLUS is activated. The first
time it is activated, the current speed is
stored. Otherwise, it sets the vehicle cruise
speed to the previously stored value.
Setting the specified minimum distance You can set the specified minimum distance
for DISTRONIC PLUS by varying the time span between one and two seconds. With this func-
tion, you can set the minimum distance that
DISTRONIC PLUS keeps to the vehicle in
front, dependent on vehicle speed. You can
see this distance in the multifunction display
(Y page 181). 180
Driving systemsDriving and parking

Activating the HOLD function
X
Make sure that the activation conditions
are met.
X Depress the brake pedal.
X Quickly depress the brake pedal further
until 00D9 appears in the multifunction dis-
play.
The HOLD function is activated. You can
release the brake pedal.
i If depressing the brake pedal the first
time does not activate the HOLD function,
wait briefly and then try again.
Deactivating the HOLD function The HOLD function is deactivated automati-
cally if:
R you accelerate and the transmission is in
position Dor R.
R the transmission is in position P.
R you depress the brake pedal again with a
certain amount of pressure until 00D9dis-
appears from the multifunction display.
R you activate DISTRONIC PLUS.
When the HOLD function is activated in vehi-
cles with an automatic transmission, the
transmission is shifted automatically to posi- tion P if:
R the driver's door is open and the driver's
seat belt is unfastened.
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function.
R the hood is opened.
R a system malfunction occurs.
R the power supply is not sufficient.
The horn will also sound at regular intervals if
the HOLD function is activated and you:
R switch the engine off, open the driver's
door and remove your seat belt.
R open the hood.
The sounding of the horn alerts you to the fact that the vehicle has been parked while the HOLD function is still activated. If you attempt
to lock the vehicle, the tone becomes louder.
The vehicle is not locked until the HOLD func- tion is deactivated.
i If the engine has been switched off, it
cannot be started again until the HOLD
function has been deactivated.
If there is a malfunction in the system or
power supply while the HOLD function is acti- vated, the Brake Immediately
Brake Immediately message is
shown in the multifunction display. Immedi-
ately depress the brake firmly until the warn-
ing message in the multifunction display goes
out.
You can also shift the transmission to position
P. This deactivates the HOLD function. 4MATIC (permanent four-wheel drive)
4MATIC ensures that all four wheels are per-
manently driven. Together with ESP ®
and
ETS, it improves the traction of your vehicle
whenever a drive wheel spins due to insuffi-
cient grip.
If you fail to adapt your driving style, 4MATIC
can neither reduce the risk of accident nor
override the laws of physics. 4MATIC cannot
take account of road, weather and traffic con- ditions. 4MATIC is only an aid. You are
responsible for the distance to the vehicle in
front, for vehicle speed, for braking in good
time and for staying in your lane.
If a drive wheel spins due to insufficient grip:
R Only depress the accelerator pedal as far as
necessary when pulling away.
R Accelerate less when driving.
! Never tow the vehicle with one axle
raised. This may damage the transfer case.
Damage of this sort is not covered by the
Mercedes-Benz Limited Warranty. All
wheels must remain either on the ground or be fully raised. Observe the instructions for
towing the vehicle with all wheels in full
contact with the ground. Driving systems
185Driving and parking Z