maintenance MERCEDES-BENZ GLK-Class 2015 X204 Owner's Manual

Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual
carefully and familiarize yourself with the
vehicle before driving. For your own safety
and a longer vehicle life, follow the instruc-
tions and warning notices in this manual.
Ignoring them could result in damage to the
vehicle or personal injury to you or others.
Vehicle damage caused by failure to follow
instructions is not covered by the Mercedes-
Benz Limited Warranty.
The equipment or product designation of your
vehicle may vary depending on:
R model
R order
R country specification
R availability
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
The equipment in your vehicle may therefore
differ from that shown in the descriptions and illustrations.
The following are integral components of the vehicle:
R Operator's Manual
R Maintenance Booklet
R Equipment-dependent supplements
Keep these documents in the vehicle at all
times. If you sell the vehicle, always pass all
documents on to the new owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
2045845300É2045845300(ËÍ

Index
....................................................... 4Introduction
......................................... 22 At a glance
........................................... 31 Safety
................................................... 41 Opening and closing
...........................77 Seats, steering wheel and mirrors
....99 Lights and windshield wipers
..........115 Climate control
................................. 131 Driving and parking
..........................147 On-board computer and displays
....219 Stowage and features
......................273 Maintenance and care
......................299 Breakdown assistance
.....................313 Wheels and tires
............................... 331 Technical data
................................... 371 Contents
3

Brake fluid
Display message ............................ 238
Notes ............................................. 377
Brake lamps
Display message ............................ 244
Brakes
ABS .................................................. 68
BAS .................................................. 69
BAS PLUS ........................................ 69
Brake fluid (notes) ......................... 377
Display message ............................ 236
Important safety notes .................. 172
Maintenance .................................. 172
Parking brake ........................ 169, 173
Riding tips ...................................... 172
Warning lamp ................................. 262
Breakdown
see Flat tire
see Towing away/tow-starting
Brightness control knob (instru-
ment cluster lighting, multifunc-
tion steering wheel with 12 but-
tons) ..................................................... 33
Bulbs see Replacing bulbs C
California Important notice for retail cus-
tomers and lessees .......................... 24
Calling up a malfunction
see Display messages
Car
see Vehicle
Care
Carpets .......................................... 312
Car wash ........................................ 306
Displa y........................................... 310
Exterior lights ................................ 309
Gear or selector lever .................... 311
Interior ........................................... 310
Matte finish ................................... 307
Notes ............................................. 305
Paint .............................................. 307
Plastic trim .................................... 310
Power washe r................................ 306
Rear view camera .......................... 309 Roof lining ...................................... 312
Seat belt ........................................ 312
Seat cover ..................................... 311
Sensors ......................................... 309
Steering wheel ............................... 311
Tail pipe
s....................................... 309
Trim pieces .................................... 311
Washing by hand ........................... 306
Wheels ........................................... 307
Windows ........................................ 308
Wiper blades .................................. 308
Wooden trim .................................. 311
Cargo compartment cover
Important safety notes .................. 278
Cargo compartment enlarge-
ment ................................................... 276
Cargo compartment floor Opening/closing ............................ 281
Stowage well (under )..................... 281
Cargo net
Attaching ....................................... 280
Important safety information ......... 279
Cargo tie down rings ......................... 277
CD player/CD changer (on-board
computer) .......................................... 226
Center console Lower section .................................. 37
Upper section .................................. 36
Central locking
Automatic locking (on-board com-
puter) ............................................. 232
Locking/unlocking (SmartKey )........ 78
Changing bulbs
Cornering light function ................. 124
High-beam headlamp s................... 124
Low-beam headlamp s.................... 124
Parking lamps ................................ 124
Reversing lamps ............................ 125
Standing lamps (front) ................... 124
Turn signals (front) ......................... 124
Child-proof locks
Important safety notes .................... 66
Rear doors ....................................... 67
Children
In the vehicle ................................... 61
Restraint systems ............................ 61
Special seat belt retractor ............... 64 6
Index

K
KEYLESS-GO Convenience closing feature ............ 93
Display message ............................ 259
Locking ............................................ 79
Start/Stop butto n.......................... 149
Starting the engine ........................ 151
Unlocking ......................................... 79
Key positions
KEYLESS-GO .................................. 149
SmartKey ....................................... 149
Kickdown
Driving tip s.................................... 159
Knee bag .............................................. 47 L
Lamps see Warning and indicator lamps
Lane Keeping Assist
Activating/deactivating ................. 230
Display message ............................ 252
Function/information .................... 205
Lane Tracking package ..................... 203
LATCH-type (ISOFIX) child seat
anchors ................................................ 64
License plate lamp (display mes-
sage) ................................................... 245
Light function, active Display message ............................ 246
Lights
Activating/deactivating the inte-
rior lighting delayed switch-off ....... 232
Active light function ....................... 119
Automatic headlamp mode ............ 117
Cornering light function ................. 120
Display message ............................ 243
Driving abroad ............................... 116
Fog lamps ...................................... 117
Hazard warning lamps ................... 119
High beam flasher .......................... 119
High-beam headlamp s................... 119
Light switch ................................... 116
Low-beam headlamp s.................... 117
Parking lamps ................................ 118
Rear fog lamp ................................ 118 Setting the brightness of the dis-
play/switch (on-board computer) .. 231
Standing lamps .............................. 118
Switching the daytime running
lamps on/off (on-board com-
puter) ............................................. 231
Switching the daytime running
lamps on/off (switch) .................... 117
Switching the exterior lighting
delayed switch-off on/off (on-
board computer) ............................ 231
Switching the surround lighting
on/off (on-board computer) .......... 231
Turn signals ................................... 118
see Interior lighting
see Replacing bulbs
Light sensor (display message) ....... 246
Loading guidelines ............................ 274
Locking see Central locking
Locking (doors)
Automatic ........................................ 85
Emergency locking ........................... 85
From inside (central locking but-
ton) .................................................. 84
Locking centrally
see Central locking
Locking verification signal (on-
board computer) ............................... 232
Low-beam headlamps Changing bulb s.............................. 124
Display message ............................ 243
Setting for driving abroad (sym-
metrical) ........................................ 116
Switching on/of f........................... 117
Lumbar support
Adjusting ....................................... 104
Adjusting the 4-way lumbar sup-
port ................................................ 105
Luxury head restraints ..................... 103 M
M+S tires ............................................ 335
Maintenance see ASSYST PLUS
Malfunction message
see Display messages 12
Index

Trip odometer
Calling up ....................................... 223
Resetting (on-board computer) ...... 224
Turn signals
Changing bulbs (front) ................... 124
Display message ............................ 244
Switching on/off ........................... 118
TWR (Tongue Weight Rating) (defi-
nition) ................................................. 354
Type identification plate see Vehicle identification plate U
Unlocking Emergency unlocking ....................... 85
From inside the vehicle (central
unlocking button) ............................. 84 V
Vanity mirror (in the sun visor) ........ 283
Vehicle Correct use ...................................... 27
Data acquisition ............................... 28
Display message ............................ 258
Emergency locking ........................... 85
Emergency unlocking ....................... 85
Equipment ....................................... 23
Individual settings .......................... 230
Limited Warranty ............................. 28
Loading .......................................... 342
Locking (in an emergency) ............... 85
Locking (SmartKey) .......................... 78
Lowering ........................................ 359
Maintenance .................................... 24
Parking for a long period ................ 169
Pulling away ................................... 151
Raising ........................................... 357
Reporting problems ......................... 27
Securing from rolling away ............ 356
Towing away .................................. 325
Transporting .................................. 327
Unlocking (in an emergency) ........... 85
Unlocking (SmartKey) ...................... 78
Vehicle data ................................... 380
Vehicle data ....................................... 380
Vehicle dimensions ........................... 380 Vehicle emergency locking
................ 85
Vehicle identification number see VIN
Vehicle identification plate .............. 372
Vehicle maintenance see ASSYST PLUS
Vehicle tool kit .................................. 314
Video (DVD) ........................................ 227
VIN ...................................................... 372 W
Warning and indicator lamps ABS ................................................ 262
Brakes ........................................... 262
Check Engine ................................. 267
Coolant .......................................... 268
Distance warning ........................... 270
DISTRONIC PLUS ........................... 270
ESP ®
.............................................. 264
ESP ®
OFF ....................................... 265
Overview .......................................... 34
PASSENGER AIRBAG OFF ................ 49
Reserve fuel ................................... 267
Seat belt ........................................ 261
SRS ................................................ 266
Tire pressure monitor .................... 271
Warranty .............................................. 23
Washer fluid Display message ............................ 259
Wheel and tire combination
see Tires
Wheel bolt tightening torque ........... 359
Wheel chock ...................................... 356
Wheels Changing a whee l.......................... 355
Checking ........................................ 333
Cleaning ......................................... 307
Cleaning (warning) ......................... 356
Emergency spare wheel ................. 366
Important safety notes .................. 332
Interchanging/changing ................ 355
Mounting a new whee l................... 358
Mounting a whee l.......................... 356
Removing a whee l.......................... 358
Storing ........................................... 355 20
Index

You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as well as accessories relevant to safety
which have not been approved by Mercedes.
This could lead to malfunctions in safety-rel-
evant systems, e.g. the brake system. Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe- cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers main-
tain a supply of genuine Mercedes-Benz parts for necessary service and repair work. In addi-
tion, strategically located parts delivery cen-
ters provide quick and reliable parts service.
Always specify the vehicle identification num- ber (VIN) when ordering genuine Mercedes-
Benz parts (Y page 372). Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possi-
ble. Bear in mind that your vehicle may not
feature all functions described here. This also applies to safety-relevant systems and func-
tions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all sys-tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center. The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle. Service and vehicle operation
Service and literature
The implied warranty for your vehicle applies in accordance with the warranty terms and
conditions in the Service and Warranty Infor-
mation booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode
Island and Vermont Emission Control Sys-
tem Warranty
R State warranty enforcement laws (lemon
laws)
Replacement parts and accessories are cov-
ered by the Mercedes-Benz Parts and Acces- sories warranties. These are available at any
authorized Mercedes-Benz Center.
i Should you lose your Service and War-
ranty Information booklet, have an author-
ized Mercedes-Benz Center arrange for a
replacement. The new Service and War-
ranty Information booklet will be posted to you. Introduction
23 Z

Information for customers in Califor-
nia
Under California law you may be entitled to a replacement of your vehicle or a refund of thepurchase price or lease price, if after a rea-
sonable number of repair attempts
Mercedes-Benz USA, LLC and/or its author-
ized repair or service facilities fail to fix one or
more substantial defects or malfunctions in
the vehicle that are covered by its express
warranty. During the period of 18 months
from original delivery of the vehicle or the
accumulation of 18,000 miles (approximately 29,000 km) on the odometer of the vehicle,
whichever occurs first, a reasonable number
of repair attempts is presumed for a retail
buyer or lessee if one or more of the following occurs:
(1) the same substantial defect or malfunc- tion results in a condition that is likely to
cause death or serious bodily injury if the
vehicle is driven, that defect or malfunc-
tion has been subject to repair two or
more times, and you have directly noti-
fied Mercedes-Benz USA, LLC in writing
of the need for its repair,
(2) the same substantial defect or malfunc- tion of a less serious nature than cate-
gory (1) has been subject to repair four or
more times and you have directly notified us in writing of the need for its repair, or
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty Book-
let with you when you bring the vehicle to an authorized Mercedes-Benz Center. The ser-
vice advisor will record every service for you
in the Service and Warranty Booklet. Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Pro-
gram brochure (USA) or the "Roadside Assis-
tance" section in the Service and Warranty
booklet (Canada). You will find both in your
vehicle literature portfolio. Change of address or change of own-
ership
In the event of a change of address, please
send us the "Notification of Address Change" in the Service and Guarantee booklet or sim-
ply call the Mercedes-Benz Customer Assis-
tance Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372 )or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in con-
tacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in 24
Introduction

the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCede s(1-800-367-6372 )or
Customer Service (Canada) at
1-800-387-0100. Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel may cause damage to the catalytic con-
verter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Sports Utility Vehicle
G
WARNING
Due to the high center of gravity, the vehicle
may start to skid and roll over in the event of
an abrupt steering maneuver and/or when the vehicle's speed is not adapted to the road
conditions. There is a risk of an accident.
Always adapt your speed and driving style to
the vehicle's driving characteristics and to theprevailing road and weather conditions.
Utility vehicles have a significantly higher roll-
over rate than other types of vehicles.
Failure to operate this vehicle safely may
result in an accident, rollover of the vehicle,
and severe or fatal injury.
In a rollover crash, an unbelted person is sig- nificantly more likely to die than a person
wearing a seat belt.
You and all vehicle occupants should always
wear your seat belts. Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire. Introduction
25 Z

the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a diagnos-
tics connection in the vehicle. G
WARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use loose floormats and do not place floormats on
top of one another.
! If the engine is switched off and equip-
ment on the diagnostics connection is
used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test dur-
ing the main inspection. Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the nec-
essary specialist knowledge, tools and quali-
fications to correctly carry out the work
required on your vehicle. This is especially the case for work relevant to safety.
Observe the notes in the Maintenance Book-
let.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work R
alterations, installation work and modifica-
tions
R work on electronic components Correct use
If you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driv- ing your vehicle:
R the safety notes in this manual
R the Technical Data section in this manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may affect its safe operation, we urge you to con-
tact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or con-
tact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Reporting safety defects
USA only: Introduction
27 Z

Useful information
i This Operator's Manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops (Y page 27). Overview of climate control systems
Important safety notes
Observe the settings recommended on the
following pages. The windows could other-
wise fog up.
To prevent the windows from fogging up:
R switch off climate control only briefly
R switch on air-recirculation mode only
briefly
R switch on the cooling with air dehumidifi-
cation function
R switch on the defrost windshield function
briefly, if required
Climate control regulates the temperature
and the humidity in the vehicle interior and
filters undesirable substances out of the air.
Climate control can only be operated when
the engine is running. Optimum operation is
only achieved with the side windows and roof
closed.
The residual heat function can only be acti-
vated or deactivated with the ignition
switched off (Y page 143).
i Ventilate the vehicle for a brief period
during warm weather, e.g. using the con-
venience opening feature (Y page 92). This
will speed up the cooling process and the
desired interior temperature will be
reached more quickly. i
The integrated filter filters out most par-
ticles of dust and soot and completely fil-
ters out pollen. It also reduces gaseous pol-
lutants and odors. A clogged filter reduces the amount of air supplied to the vehicle
interior. For this reason, you should alwaysobserve the interval for replacing the filter,which is specified in the Maintenance
Booklet. As it depends on environmental
conditions, e.g. heavy air pollution, the
interval may be shorter than stated in the
Maintenance Booklet.
i It is possible that the dehumidification
function of the climate control system may
be activated automatically an hour after the
SmartKey has been removed. The vehicle is then ventilated for 30 minutes. 132
Overview of climate control systemsClimate control