service MERCEDES-BENZ GLK-Class 2015 X204 Owner's Manual

1, 2, 3 ...
115 V socket ...................................... 285
12 V socket see Sockets
360° camera
Function/notes .............................1 98
4ETS
see ETS/4ETS (Electronic Trac-
tion System)
4MATIC (permanent four-wheel
drive) ................................................. .185 A
ABS (Anti-lock Braking System) Display message ............................ 236
Function/notes ................................ 68
Important safety notes .................... 68
Warning lamp ................................. 262
Activating/deactivating cooling
with air dehumidification ................. 137
Active Blind Spot Assist Activating/deactivating (on-
board computer) ............................ 229
Display message ............................ 253
Function/informatio n.................... 207
Trailer towing ................................. 210
Active Driving Assistance package .. 207
Active Lane Keeping Assist Activating/deactivating (on-
board computer) ............................ 230
Display message ............................ 252
Function/information .................... 210
Trailer towing ......................... 207, 212
Active light function ......................... 119
Active Parking Assist Canceling ....................................... 193
Detecting parking spaces .............. 190
Display message ............................ 253
Exiting a parking space .................. 192
Important safety notes .................. 189
Parking .......................................... 191
Towing a trailer .............................. 193
Adaptive Highbeam Assist
Display message ............................ 247
Function/note s............................. 120
Switching on/of f................... 120, 121 Additives (engine oil)
........................ 377
Air bags Display message ............................ 242
Front air bag (driver, front
passenger) ....................................... 46
Important safety notes .................... 44
Knee bag .......................................... 47
PASSENGER AIR BAG OFF indica-
tor lamp ........................................... 49
Pelvis air ba g................................... 48
Safety guidelines ............................. 43
Side impact air bag .......................... 47
Window curtain air bag .................... 49
Air-conditioning system
see Climate control
Air filter (display message) .............. 250
AIR FLOW ........................................... 139
Air vents Glove box ....................................... 144
Important safety notes .................. 144
Rear ............................................... 145
Setting ........................................... 144
Setting the center air vents ........... 144
Setting the side air vents ............... 144
Alarm
ATA (Anti-Theft Alarm system )......... 75
Switching off (ATA) .......................... 75
Switching the function on/off
(ATA) ................................................ 75
Alarm system
see ATA (Anti-Theft Alarm system)
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Ashtray ............................................... 283
Assistance display (on-board com-
puter) .................................................. 229
Assistance menu (on-board com-
puter) .................................................. 228
ASSYST PLUS Displaying a service message ........ 305
Hiding a service message .............. 304
Note s..................................... 304, 305
Resetting the service interval dis-
play ................................................ 305 4
Index

Service message ............................ 304
Special service requirements ......... 305
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 75
Function ........................................... 75
Switching off the alarm .................... 75
ATTENTION ASSIST
Activating/deactivating ................. 229
Display message ............................ 251
Function/note s............................. 202
Audio menu (on-board com-
puter) .................................................. 226
Audio system see separate operating instructions
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 246
see Lights
Automatic car wash (care) ............... 306
Automatic engine start (ECO start/
stop function) .................................... 153
Automatic engine switch-off (ECO
start/stop function) .......................... 153
Automatic headlamp mode .............. 117
Automatic transmission Accelerator pedal position ............. 159
Automatic drive program ............... 160
Changing gear ............................... 159
DIRECT SELECT lever ..................... 156
Display message ............................ 258
Driving tips .................................... 159
Emergency running mode .............. 162
Engaging drive position .................. 158
Engaging neutral ............................ 157
Engaging park position automati-
cally ............................................... 157
Engaging reverse gear ................... 157
Engaging the park position ............ 157
Kickdown ....................................... 159
Manual drive progra m.................... 160
Overview ........................................ 156
Problem (malfunction) ................... 162
Program selector button ................ 159
Pulling away ................................... 151 Starting the engine ........................ 151
Steering wheel paddle shifters ...... 160
Trailer towing ................................. 159
Transmission position display ........ 157
Transmission positions .................. 158
Automatic transmission emer-
gency mode ....................................... 162 B
Backup lamp Changing bulb s.............................. 125
Display message ............................ 245
Bag hook ............................................ 278
Ball coupling Installing ........................................ 214
Removing ....................................... 217
Storing ........................................... 217
BAS (Brake Assist System) ................. 69
BAS PLUS (Brake Assist System
PLUS) .................................................... 69
Battery (SmartKey) Checking .......................................... 81
Important safety notes .................... 80
Replacing ......................................... 81
Battery (vehicle)
Charging ........................................ 321
Display message ............................ 249
Important safety notes .................. 319
Jump starting ................................. 323
Belt
see Seat belts
Belt force limiter
Activation ......................................... 60
Function ........................................... 60
Blind Spot Assist
Activating/deactivating ................. 229
Display message ............................ 253
Notes/function .............................. 203
Trailer towing ................................. 205
see Active Blind Spot Assist
BlueTEC (DEF) .................................... 376
BlueTEC ®
Adding DEF .................................... 166
Brake Assist
see BAS (Brake Assist System) Index
5

Cup holder
Center console .............................. 282
Important safety notes .................. 282
Rear compartment ........................ .282
Customer Assistance Center
(CAC) ..................................................... 27
Customer Relations Department ....... 27D
Dashboard see Instrument cluster
Data
see Technical data
Daytime running lamps
Display message ............................ 246
Switching on/off (on-board com-
puter) ............................................. 231
Switching on/off (switch) .............. 117
Declarations of conformity ................. 26
DEF Adding .......................................... .166
Display message ............................ 250
Filling capacity ............................... 376
Important safety notes .................. 376
Delayed switch-off
Exterior lighting (on-board com-
puter) ............................................. 231
Interior lighting .............................. 232
Diagnostics connection ......................26
Diesel .................................................. 375
Digital speedometer .........................224
DIRECT SELECT lever Automatic transmission ................. 156
Display (cleaning instructions) ........310
Display messages ASSYST PLUS ................................ 304
Calling up (on-board computer) ..... 235
Driving systems ............................ .251
Engine ............................................ 247
General notes ................................ 235
Hiding (on-board computer) ........... 235
KEYLESS-GO .................................. 259
Lights ............................................. 243
Safety systems .............................. 236
SmartKey ....................................... 259 Tires ............................................... 256
Vehicle .......................................... .258
Distance recorder .............................223
see Odometer
see Trip odometer
Distance warning (warning lamp) .... 270
DISTRONIC PLUS Activation conditions ..................... 178
Deactivating ................................... 182
Display message ............................ 254
Displays in the multifunction dis-
play ................................................ 181
Driving tips ................................... .182
Function/notes ............................ .176
Important safety notes .................. 176
Setting the specified minimum
distance ......................................... 180
Warning lamp ................................. 270
Doors
Automatic locking (on-board com-
puter) ............................................. 232
Automatic locking (switch) .............. .85
Central locking/unlocking
(SmartKey) ...................................... .78
Control panel .................................. .39
Display message ............................ 258
Emergency locking ........................... 85
Emergency unlocking ....................... 85
Important safety note s.................... 83
Opening (from inside) ...................... 83
Drinking and driving ......................... 170
Drive program Automatic ...................................... 160
Display ........................................... 157
Display (DIRECT SELECT lever) ...... 157
Manual ........................................... 160
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service ................. 305
Symmetrical low beam .................. 116
Driving lamps
see Daytime running lamps
Driving safety systems
ABS (Anti-lock Braking System) ....... 68
BAS (Brake Assist System) .............. 69 8
Index

BAS PLUS (Brake Assist System
PLUS) ............................................... 69
EBD (electronic brake force distri- bution) ............................................. 73
ESP ®
(Electronic Stability Pro-
gram) ............................................... 70
ETS/4ETS (Electronic Traction
System) ........................................... 70
Important safety information ........... 68
Overview .......................................... 68
PRE-SAFE ®
Brake ............................. 73
Driving systems
360°camera .................................. 198
Active Blind Spot Assist ................. 207
Active Driving Assistance pack-
age ................................................. 207
Active Lane Keeping Assist ............ 210
Active Parking Assist .................... .189
ATTENTION ASSIST ........................ 202
Blind Spot Assist ............................ 203
Cruise control ................................ 175
Display message ............................ 251
DISTRONIC PLUS ........................... 176
HOLD function ............................... 184
Lane Keeping Assist ..................... .205
Lane Tracking package .................. 203
PARKTRONIC ................................. 186
Rear view camera .......................... 193
Driving tips
Automatic transmission ................. 159
Brakes .......................................... .172
Break-in period .............................. 148
DISTRONIC PLUS ........................... 182
Downhill gradient ........................... 172
Drinking and driving ....................... 170
Driving abroad ............................... 116
Driving in winter ............................ .174
Driving on flooded roads ................ 174
Driving on wet roads ..................... .174
Exhaust check ............................... 170
Fuel ................................................ 170
General .......................................... 170
Hydroplaning ................................. 174
Icy road surfaces ........................... 174
Limited braking efficiency on sal-
ted roads ....................................... 172
Snow chains .................................. 335 Symmetrical low beam .................. 116
Towing a trailer .............................. 212
Wet road surface ........................... 172
DVD video (on-board computer) ...... 227 E
EASY-ENTRY feature Activating/deactivating ................. 233
Function/notes ............................ .108
EASY-EXIT feature
Crash-responsive ........................... 109
Function/notes ............................ .108
Switching on/off ........................... 233
EBD (electronic brake force distri-
bution)
Display message ............................ 237
Function/notes ................................ 73
ECO display
Function/notes ............................ .171
On-board computer ....................... 224
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency release
Driver's door ................................... .85
Vehicle .............................................85
Emergency spare wheel
General notes ................................ 366
Important safety notes .................. 366
Storage location ............................ 366
Stowing .......................................... 367
Technical data .............................. .369
Emergency Tensioning Devices
Function .......................................... .60
Safety guideline s............................. 43
Emergency unlocking
Tailgate ............................................ 90
Emissions control
Service and warranty information .... 23
Engine
Check Engine warning lamp ........... 267
Display message ............................ 247
ECO start/stop function ................ 152
Engine number ............................... 373
Irregular running ............................ 155
Jump-starting ................................. 323
Starting problems .......................... 155 Index
9

Odometer
...........................................2 23
Off-road system 4MATIC .......................................... 185
Oil
see Engine oil
On-board computer
Assistance menu ........................... 228
Audio menu ................................... 226
Convenience submenu .................. 233
Displaying a service message ....... .305
Display messages .......................... 235
Factory settings submenu ............. 234
Important safety notes .................. 220
Instrument cluster submenu .......... 230
Lighting submenu .......................... 231
Menu overview .............................. 223
Message memory .......................... 235
Navigation menu ............................ 225
Operation ....................................... 221
Service menu ................................. 230
Settings menu ............................... 230
Standard displa y............................ 223
Telephone menu ............................ 227
Trip menu ...................................... 223
Vehicle submenu ........................... 232
Video DVD operation ..................... 227
Opening and closing the side trim
panels ................................................. 125
Operating safety Declaration of conformity ................ 26
Important safety notes .................... 25
Operating system
see On-board computer
Operator's Manual
Vehicle equipment ........................... 23
Outside temperature display ........... 221
Overhead control panel ...................... 38
Override feature Rear side window s........................... 67 P
Paint code number ............................ 372
Paintwork (cleaning instructions) ... 307
Panic alarm .......................................... 42 Panorama roof with power tilt/
sliding panel
Important safety notes .................... 94
Opening/closing .............................. 95
Opening/closing the roller sun-
blind ................................................. 96
Problem (malfunction) ..................... 96
Resetting ......................................... 96
Parking ............................................... 168
Important safety notes .................. 168
Parking brake ................................ 169
Position of exterior mirror, front-
passenger side ............................... 111
Rear view camera .......................... 193
see PARKTRONIC
Parking aid
Active Parking Assist ..................... 189
see Exterior mirrors
see PARKTRONIC
Parking assistance
see PARKTRONIC
Parking brake
Display message ............................ 237
Notes/function .............................. 169
Parking lamps
Changing bulbs .............................. 124
Switching on/of f........................... 118
PARKTRONIC
Deactivating/activating ................. 188
Driving system ............................... 186
Function/note s............................. 186
Important safety notes .................. 186
Problem (malfunction) ................... 189
Range of the sensors ..................... 186
Trailer towing ................................. 188
Warning display ............................. 187
PASSENGER AIR BAG OFF
Problem (malfunction) ..................... 53
Problems (malfunction) .................. 242
PASSENGER AIR BAG OFF indicator
lamp ...................................................... 49
Pets in the vehicle ............................... 67
Plastic trim (cleaning instruc-
tions) .................................................. 310
Power washers .................................. 306
Power windows see Side windows 14
Index

Route guidance (navigation)
............ 225S
Safety Child restraint systems .................... 61
Occupant Classification System
(OCS) ............................................... 49
Overview of occupant safety sys-
tems ................................................ 42
Safety system
see Driving safety systems
Seat belts
Adjusting the driver's and front-
passenger seat bel t......................... 59
Adjusting the height ......................... 59
Belt force limiters ............................ 60
center rear-compartment sea t......... 59
Cleaning ......................................... 312
Correct usage .................................. 57
Emergency Tensioning Devices ........ 60
Fastening ......................................... 58
Important safety guidelines ............. 56
Releasing ......................................... 59
Safety guidelines ............................. 43
Switching belt adjustment on/off
(on-board computer) ...................... 233
Warning lamp ................................. 261
Warning lamp (function) ................... 60
Seats
Adjusting (electrically) ................... 102
Adjusting lumbar support .............. 104
Adjusting the 4-way lumbar sup-
port ................................................ 105
Adjusting the head restraint .......... 102
Cleaning the cover ......................... 311
Correct driver's seat position ........ 100
Folding the backrest (rear com-
partment) forwards/back .............. 276
Folding the rear bench seat for-
wards/back ................................... 276
Important safety notes .................. 101
Seat heating problem .................... 106
Storing settings (memory func-
tion) ............................................... 112
Switching seat heating on/of f....... 105
Sensors (cleaning instructions) ....... 309Service Center
see Qualified specialist workshop
Service menu (on-board com-
puter) .................................................. 230
Service products Brake fluid ..................................... 377
Coolant (engine) ............................ 378
DEF special additives ..................... 376
Engine oil ....................................... 377
Fuel ................................................ 373
Important safety notes .................. 373
Refrigerant (air-conditioning sys-
tem) ............................................... 379
Washer fluid ................................... 379
Settings
Factory (on-board computer) ......... 234
On-board compute r....................... 230
Setting the air distribution ............... 140
Setting the airflow ............................ 141
Side impact air bag ............................. 47
Side marker lamp (display mes-
sage) ................................................... 245
Side windows Cleaning ......................................... 308
Convenience closing feature ............ 92
Convenience opening feature .......... 92
Important safety information ........... 90
Opening/closing .............................. 91
Problem (malfunction) ..................... 93
Resetting ......................................... 93
Sliding sunroof
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 81
Changing the programming ............. 79
Checking the battery ....................... 81
Convenience closing feature ............ 92
Convenience opening feature .......... 92
Display message ............................ 259
Door central locking/unlocking ....... 78
Important safety notes .................... 78
Loss ................................................. 82
Mechanical key ................................ 80
Positions (ignition lock) ................. 149
Problem (malfunction) ..................... 82
Starting the engine ........................ 151 16
Index

Maximum loaded vehicle weight
(definition) .....................................3
53
Maximum load on a tire (defini-
tion) ............................................... 354
Maximum permissible tire pres-
sure (definition) ............................ .353
Maximum tire load ......................... 346
Maximum tire load (definition) ....... 353
MOExtended tires .......................... 334
Optional equipment weight (defi-
nition) ............................................ 354
PSI (pounds per square inch) (def-
inition) .......................................... .354
Replacing ....................................... 355
Service life ..................................... 334
Sidewall (definition) ....................... 354
Speed rating (definition) ................ 353
Storing .......................................... .355
Structure and characteristics
(definition) ..................................... 352
Summer tires ................................. 334
Temperature .................................. 348
TIN (Tire Identification Number)
(definition) ..................................... 354
Tire bead (definition) ..................... .354
Tire pressure (definition) ................ 354
Tire pressures (recommended) ...... 352
Tire size (data) ............................... 360
Tire size designation, load-bearing capacity, speed rating .................... 349
Tire tread ....................................... 333
Tire tread (definition) ..................... 354
Total load limit (definition) ............. 355
Traction ......................................... 347
Traction (definition) ....................... 354
Tread wea r..................................... 347
TWR (permissible trailer drawbar
noseweight) (definition) ................. 354
Uniform Tire Quality Grading
Standards ...................................... 347
Uniform Tire Quality Grading
Standards (definition) .................... 352
Wear indicator (definition) ............. 355
Wheel and tire combination ........... 362
Wheel rim (definition) .................... 352
see Flat tire
Top Tether ............................................ 65 Towing a trailer
Active Parking Assist ..................... 193
Cleaning the trailer tow hitch ......... 310
Coupling up a traile r...................... 215
Decoupling a trailer ....................... 216
Driving tips .................................... 212
Important safety notes .................. 212
Installing the ball coupling ............. 214
Lights display message .................. 243
Mounting dimensions .................... 381
Power supply ................................. 217
Removing the ball coupling ............ 217
Storing the ball coupling ................ 217
Trailer load s................................... 381
Towing away
Important safety guidelines ........... 325
Installing the towing eye ................ 326
Removing the towing eye ............... 326
With both axles on the ground ....... 327
With the rear axle raised ................ 327
Tow-starting
Emergency engine starting ............ 328
Important safety notes .................. 325
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ............................................... 216
Trailer towing Active Blind Spot Assist ................. 210
Active Lane Keeping Assist .... 207, 212
Blind Spot Assist ............................ 205
PARKTRONIC ................................. 188
Permissible trailer loads and
drawbar noseweights ..................... 216
Transfer case ..................................... 162
Transmission see Automatic transmission
Transmission position display ......... 157
Transmission position display
(DIRECT SELECT lever) ...................... 157
Transporting the vehicle .................. 327
Trim pieces (cleaning instruc-
tions) .................................................. 311
Trip computer (on-board com-
puter) .................................................. 223 Index
19

Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel con-
sumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to 00C3of its maximum engine speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel consump-
tion. Environmental concerns and recom-
mendations
Wherever the operating instructions require
you to dispose of materials, first try to regen-
erate or re-use them. Observe the relevant
environmental rules and regulations when
disposing of materials. In this way you will
help to protect the environment. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the same Limited Warranty entitlements as new
parts.
! Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for these restraint systems, may be installed inthe following areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument cluster
R center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint sys-
tems.
Have aftermarket accessories installed at a qualified specialist workshop. 22
Introduction

You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as well as accessories relevant to safety
which have not been approved by Mercedes.
This could lead to malfunctions in safety-rel-
evant systems, e.g. the brake system. Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe- cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers main-
tain a supply of genuine Mercedes-Benz parts for necessary service and repair work. In addi-
tion, strategically located parts delivery cen-
ters provide quick and reliable parts service.
Always specify the vehicle identification num- ber (VIN) when ordering genuine Mercedes-
Benz parts (Y page 372). Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possi-
ble. Bear in mind that your vehicle may not
feature all functions described here. This also applies to safety-relevant systems and func-
tions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all sys-tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center. The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle. Service and vehicle operation
Service and literature
The implied warranty for your vehicle applies in accordance with the warranty terms and
conditions in the Service and Warranty Infor-
mation booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode
Island and Vermont Emission Control Sys-
tem Warranty
R State warranty enforcement laws (lemon
laws)
Replacement parts and accessories are cov-
ered by the Mercedes-Benz Parts and Acces- sories warranties. These are available at any
authorized Mercedes-Benz Center.
i Should you lose your Service and War-
ranty Information booklet, have an author-
ized Mercedes-Benz Center arrange for a
replacement. The new Service and War-
ranty Information booklet will be posted to you. Introduction
23 Z

Information for customers in Califor-
nia
Under California law you may be entitled to a replacement of your vehicle or a refund of thepurchase price or lease price, if after a rea-
sonable number of repair attempts
Mercedes-Benz USA, LLC and/or its author-
ized repair or service facilities fail to fix one or
more substantial defects or malfunctions in
the vehicle that are covered by its express
warranty. During the period of 18 months
from original delivery of the vehicle or the
accumulation of 18,000 miles (approximately 29,000 km) on the odometer of the vehicle,
whichever occurs first, a reasonable number
of repair attempts is presumed for a retail
buyer or lessee if one or more of the following occurs:
(1) the same substantial defect or malfunc- tion results in a condition that is likely to
cause death or serious bodily injury if the
vehicle is driven, that defect or malfunc-
tion has been subject to repair two or
more times, and you have directly noti-
fied Mercedes-Benz USA, LLC in writing
of the need for its repair,
(2) the same substantial defect or malfunc- tion of a less serious nature than cate-
gory (1) has been subject to repair four or
more times and you have directly notified us in writing of the need for its repair, or
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty Book-
let with you when you bring the vehicle to an authorized Mercedes-Benz Center. The ser-
vice advisor will record every service for you
in the Service and Warranty Booklet. Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Pro-
gram brochure (USA) or the "Roadside Assis-
tance" section in the Service and Warranty
booklet (Canada). You will find both in your
vehicle literature portfolio. Change of address or change of own-
ership
In the event of a change of address, please
send us the "Notification of Address Change" in the Service and Guarantee booklet or sim-
ply call the Mercedes-Benz Customer Assis-
tance Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372 )or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in con-
tacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in 24
Introduction