MERCEDES-BENZ GLK-CLASS SUV 2013 Owner's Manual

Structure and characteristics
(definition) .....................................
349
Summer tires ................................. 330
Temperature .................................. 345
TIN (Tire Identification Number)
(definition) ..................................... 351
Tire bead (definition) ......................351
Tire pressure (definition) ................ 351
Tire pressures (recommended)
......349
Tire size (data) ............................... 357
Tire size designation, load-bearing
capacity, speed rating .................... 346
Tire tread ....................................... 329
Tire tread (definition) .....................351
Total load limit (definition) ............. 352
Traction ......................................... 344
Traction (definition) ....................... 351
Tread wear ..................................... 344
TWR (permissible trailer drawbar
noseweight) (definition) .................351
Uniform Tire Quality Grading
Standards ...................................... 344
Uniform Tire Quality Grading
Standards (definition) .................... 349
Unladen weight (definition) ............ 350
Wear indicator (definition) .............352
Wheel rim (definition) .................... 349
see Flat tire
Top Tether ............................................ 62
Towing Important safety guidelines ...........320
Installing the towing eye ................ 321
Removing the towing eye ...............321
With the rear axle raised ................ 322
Towing a trailer
Active Parking Assist .....................188
Cleaning the trailer tow hitch ......... 308
Coupling up a trailer ......................210
Decoupling a trailer ....................... 212
Driving tips .................................... 208
Important safety notes .................. 208
Installing the ball coupling .............210
Lights display message .................. 239
Mounting dimensions .................... 374
Power supply ................................. 213
Removing the ball coupling ............213
Shift range ..................................... 151Storing the ball coupling
................213
Trailer loads ................................... 374
Towing away
With both axles on the ground ....... 322
Tow-starting
Emergency engine starting ............ 323
Important safety notes
..................320
Trailer coupling
see Towing a trailer
Trailer loads and drawbar
noseweights ...................................... 212
Trailer towing Active Blind Spot Assist ................. 205
Active Lane Keeping Assist .... 202, 208
Blind Spot Assist ............................ 200
PARKTRONIC ................................. 183
Permissible trailer loads and
drawbar noseweights .....................212
Transfer case ..................................... 154
Transmission see Automatic transmission
Transmission position display .........149
Transmission position display
(DIRECT SELECT lever) ......................149
Transporting the vehicle .................. 322
Traveling uphill Brow of hill ..................................... 169
Driving downhill ............................. 169
Maximum gradient-climbing
capability ....................................... 169
Trim pieces (cleaning instructions) . 309
Trip computer (on-board
computer) .......................................... 219
Trip odometer Calling up ....................................... 219
Resetting (on-board computer) ...... 220
see Trip odometer
Turn signals
Changing bulbs (front) ................... 119
Display message ............................ 240
Switching on/off ........................... 112
see Turn signals
TWR (Tongue Weight Rating)
(definition) ......................................... 351
Type identification plate see Vehicle identification plate Index
19

U
Unlocking Emergency unlocking .......................81
From inside the vehicle (central
unlocking button) ............................. 80V
Vanity mirror (in the sun visor) ........ 279
Vehicle Data acquisition ............................... 28
Display message ............................ 254
Emergency locking ........................... 81
Emergency unlocking .......................81
Equipment
....................................... 23
Individual settings ..........................226
Limited Warranty ............................. 28
Loading .......................................... 339
Locking (in an emergency) ............... 81
Locking (SmartKey) .......................... 74
Lowering ........................................ 356
Maintenance .................................... 24
Parking for a long period ................ 161
Pulling away ................................... 143
Raising ........................................... 354
Reporting problems .........................27
Securing from rolling away ............353
Towing away .................................. 320
Transporting .................................. 322
Unlocking (in an emergency) ........... 81
Unlocking (SmartKey) ......................74
Vehicle data ................................... 373
Vehicle data ....................................... 373
Vehicle dimensions ...........................373
Vehicle emergency locking ................81
Vehicle identification number see VIN
Vehicle identification plate ..............364
Vehicle tool kit .................................. 312
Video (DVD) ........................................ 223
VIN ...................................................... 364W
Warning and indicator lamps ABS ................................................ 259
Brakes ........................................... 259
Check Engine ................................. 264Coolant
.......................................... 265
Distance warning ........................... 267
DISTRONIC PLUS
...........................
267
ESP ®
.............................................. 261
ESP ®
OFF ....................................... 262
Fuel tank ........................................ 264
Overview .......................................... 32
PASSENGER AIR BAG OFF
indicator lamp .................................. 47
Reserve fuel

................................... 264
Seat belt ........................................ 257
SRS ................................................ 263
Tire pressure monitor .................... 268
Warranty ............................................ 364
Washer fluid Display message ............................ 255
Wheel bolt tightening torque ...........356
Wheel chock ...................................... 353
Wheels Changing a wheel .......................... 352
Checking ........................................ 329
Cleaning ......................................... 305
Cleaning (warning) .........................353
Emergency spare wheel ................. 359
Important safety notes .................. 328
Interchanging/changing ................352
Mounting a new wheel ................... 355
Mounting a wheel .......................... 353
Removing a wheel ..........................355
Storing ........................................... 352
Tightening torque ........................... 356
Wheel size/tire size ....................... 357
Window curtain air bag
Display message ............................ 236
Operation ......................................... 46
Windows
see Side windows
Windshield
Defrosting ...................................... 134
see Windshield
Windshield washer fluid
see Windshield washer system
Windshield washer system .............. 303
Notes ............................................. 372
Windshield wipers
Problem (malfunction) ...................124
Rear window wiper ........................12120
Index

Replacing the wiper blades ............
121
Switching on/off ........................... 120
Winter driving
Important safety notes ..................330
Slippery road surfaces
...................166
Snow chains .................................. 331
Winter tires
M+S tires ....................................... 330
Wiper blades
Cleaning ......................................... 306
Important safety notes .................. 121
Replacing (rear window) ................122
Replacing (windshield) ................... 122
Wooden trim (cleaning
instructions) ...................................... 309
Workshops see Qualified specialist workshop Index
21

Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of
comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an
environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear
are affected
by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel
consumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time
and use each gear
only up to 00C3 of its maximum engine speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel
consumption. Environmental concerns and
recommendations
Wherever the operating instructions require
you to dispose of materials, first try to
regenerate or re-use them. Observe the
relevant environmental rules and regulations
when disposing of materials. In this way you
will help to protect the environment. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new
parts. They

are covered by the
same Limited Warranty entitlements as new
parts.
! Air bags and Emergency Tensioning
Devices, as well as control units and
sensors for these restraint systems, may be
installed in the following areas of your
vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument cluster
R center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint
systems. 22
Introduction

Have aftermarket accessories installed at
a qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use
parts, tires and wheels
as well as accessories relevant to safety
which have not been approved by Mercedes.
This could lead to malfunctions in safety-
relevant systems, e.g. the brake system. Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been
specifically developed, manufactured or
selected for and adapted to Mercedes-Benz
vehicles. Only genuine Mercedes-Benz parts
should therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers
maintain a supply of genuine Mercedes-Benz
parts for necessary service and repair work.
In addition, strategically located parts
delivery centers provide quick and reliable
parts service.
Always specify the vehicle identification
number (VIN) ( Y page 364) and the engine
number (Y page 365) when ordering genuine
Mercedes-Benz parts. Operator's Manual
General notes
Before you first drive off,

read this Operator's
Manual carefully and familiarize yourself with
your vehicle.
For your own safety and a longer vehicle life,
follow the instructions and warning notices in
this manual. Disregarding them may lead to
damage to the vehicle or personal injury.
Vehicle damage resulting from the disregard
of the instructions is not covered by the
Mercedes-Benz Limited Warranty. Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features described.
This also applies to safety-related systems
and functions. The equipment in

your vehicle
may therefore differ from some of the
descriptions or illustrations.
The original purchase agreement lists all
systems installed in your vehicle.
Contact an authorized Mercedes-Benz Center
if you have any questions about equipment or
operation.
The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle. Service and vehicle operation
Service and literature
Your vehicle is covered under

the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
R New Vehicle Limited Warranty
R Emission Systems Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R State warranty enforcement laws (lemon
laws) Introduction
23 Z

Information for customers in
California
Under California law you may
be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18,000 miles
(approximately 29,000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:
(1) the same substantial defect or malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject

to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair,
(2) the same substantial defect or malfunction of a less serious
nature than
category (1) has been subject to repair
four or more times and you have directly
notified us in writing of the need for its
repair, or
(3) the vehicle is out of service by reason of repair of the same or
different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet. Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet

(Canada). You will find both
in your vehicle literature portfolio. Change of address or change of
ownership
In the event of a change of address, please
send us the "Notification of

Address Change"
in the Service and Guarantee booklet or
simply call the Mercedes-Benz Customer
Assistance Center (USA) at the hotline
number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner. 24
Introduction

If you have purchased a used car, please send
us the "Notification of
Used
Car Purchase" in
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at
1-800-387-0100. Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts

may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Sports Utility Vehicle
G
WARNING
Due to the high center of gravity, the vehicle
may start to skid and

roll over in the event of an abrupt steering maneuver and/or when
the vehicle's speed is
not

adapted to the road
conditions. There is a risk of an accident.
Always adapt your speed and driving style to
the vehicle's driving characteristics and to the
prevailing road and weather conditions.
Utility vehicles have a significantly higher
rollover rate than other types of vehicles.
Failure to operate this vehicle safely may
result in an accident, rollover of the vehicle,
and severe or fatal injury.
In a rollover crash, an unbelted person is
significantly more likely to die than a person
wearing a seat belt.
You and all vehicle occupants should always
wear your seat belts. Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result

in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/
maintenance work as well as any required
repairs carried out at a qualified specialist
workshop. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at

all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other Introduction
25 Z

networked components. In particular,
systems relevant to safety could also be
affected. As a result, these may no longer
function as intended and/or jeopardize the
operating safety of the vehicle. There is an
increased risk of an accident and injury.
Never tamper with the wiring as well as
electronic components or their
software.
You
should have all work to electrical and
electronic equipment carried out at a qualified
specialist workshop.
There is a risk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on a high
curb or an unpaved road
R you drive too fast over an obstacle, e.g. a
curb or a hole in the road
R a heavy object strikes the undercarriage or
parts of the chassis.
In situations like this, the body, the
undercarriage, chassis parts, wheels or tires
could be damaged without the damage being
visible. Components damaged in this way can
unexpectedly fail or, in the case of an
accident, no longer withstand the strain they
are designed to.
If the underbody paneling is damaged,
combustible materials such as leaves, grass
or twigs can gather between the underbody
and the underbody paneling. If these
materials come in contact with hot parts of
the exhaust system for an extended period,
they can catch fire.
Have the vehicle checked and repaired
immediately at a qualified specialist
workshop. If on continuing your journey you
notice that driving safety is impaired, pull over
and stop the vehicle immediately, paying
attention to road and traffic conditions. In
such cases, visit a qualified specialist
workshop. Declarations of conformity
Vehicle components which receive
and/or transmit radio waves USA: "The wireless devices of this vehicle
comply with Part 15 of the FCC Rules.
Operation is subject to the following two
conditions: 1) These devices may not cause
harmful interference, and 2) These devices
must accept any interference received,
including interference that may cause
undesired operation. Changes or
modifications not expressly approved by the
party responsible for compliance could void
the user’s authority to operate the
equipment."
Canada:
"The wireless devices of

this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference,
including interference that may cause
undesired operation of the device." Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic

equipment at
a qualified specialist workshop. G
WARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems.

As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a
diagnostics connection in the vehicle. G
WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident. 26
Introduction

Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the
pedals.
Do not use
loose floormats.
! If the engine is switched off and
equipment on the diagnostics connection
is used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring
information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test
during the main inspection. Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work
required on your vehicle. This

is especially the
case for work relevant to safety.
Observe the notes in the Maintenance
Booklet.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and
modifications
R work on electronic components Problems with your vehicle
If you should experience a

problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem again with a Mercedes-Benz Center or
contact us at one
of

the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Reporting safety defects
USA only:
The following text is published

as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act
of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153); go
to http://www.safercar.gov ; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov Introduction
27 Z

Limited Warranty
! Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-Benz Limited Warranty or by
the
New or Used-Vehicle Warranty. Data stored in the vehicle
Information about electronic data
acquisition in the vehicle
(Including notice pursuant to California

Code
§ 9951)
Your vehicle records electronic data. If your
vehicle is equipped with mbrace (Canada:
TELE AID), data is transmitted in the event of
an accident.
This information helps, for example, to test
vehicle systems after an accident and to
continually improve vehicle safety.
Daimler AG can access this data and submit
it:
R for safety research or vehicle diagnosis
purposes
R with the consent of the vehicle owner
R on the instruction of prosecuting
authorities
R for use in arbitration of disputes that
involve Daimler AG, its affiliates or its sales
and service organizations
R as otherwise required or permitted by law.
Please check your mbrace (Canada: TELE
AID) purchase agreement to find out more
about data that can be recorded and
transmitted by this system. Information on copyright
General information
Information on license for free and open-
source software used in your vehicle and its
electronic components is available on the
following website:
http://www.mercedes-benz.com/
opensource 28
Introduction