MERCEDES-BENZ GLK-CLASS SUV 2013 Manual Online

Problem Possible causes/consequences and
0050 SolutionsYou have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. The engine cannot be
started using the
SmartKey. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 314).
or
X Jump-start the vehicle (Y page 318).
or
X Consult a qualified specialist workshop. The engine cannot be
started
using KEYLESS-
GO. The SmartKey is in
the vehicle. A door is open. Therefore, the SmartKey cannot be detected as
easily.
X
Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the SmartKey in the ignition lock. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock
the vehicle. Never leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle. Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been

locked. You can only open
the rear doors from inside the vehicle if they
are not secured by the child-proof locks
(Y page 63).
Only open the door when the traffic situation
permits. Doors
79
Opening and closing Z

If the vehicle has been locked with the
SmartKey or with KEYLESS-GO, opening a
door from the inside
will
trigger the anti-theft
alarm system. Switch off the alarm
(Y page 71). X
To unlock a front door: pull door
handle 0044.
Locking knob 0043 pops up.
The door is unlocked and can be opened.
X To open a front door: pull door
handle 0044.
X To unlock a rear door: pull up locking
knob 0043.
The door is unlocked and can be opened.
X To open a rear door: pull door handle 0044.Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside.
You cannot unlock the vehicle centrally from
the inside if the vehicle

has been locked with
the SmartKey or KEYLESS-GO. X
To unlock: press button 0043.
X To lock: press button 0044.
If the front-passenger door is closed, the
vehicle locks.
Meanwhile, the fuel filler flap will not be
locked or unlocked.
Only open the door
when

the traffic situation
permits.
If the vehicle was previously locked with the
SmartKey or with KEYLESS-GO, opening the
vehicle from the inside will activate the anti-
theft alarm system. Switch off the alarm
(Y page 71).
If the vehicle has been locked using the
locking button for the central locking, or has
been locked automatically, and a door is
opened from the inside:
R the vehicle will be fully unlocked if it had
previously been fully unlocked
R only the door which has been opened form
the inside is unlocked if only the driver's
door had been previously unlocked
If the vehicle has been locked centrally with
the SmartKey or with KEYLESS-GO, it is not
unlocked when the release button for the
central locking is used. Automatic locking feature
The vehicle is locked automatically when the
ignition is switched on and the vehicle's
wheels are turning at a speed in excess of
9 mph (15 km/h). 80
Doors
Opening and closing

You could therefore be locked out if:
R
the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is on a roller dynamometer. X
To deactivate: press and hold button 0043
for about five seconds until
a tone sounds.
X To activate: press and hold button 0044 for
about five seconds until a tone sounds.
i If you press one of the two buttons and
do not hear a
tone,

the relevant setting has
already been selected.
You can also switch the automatic locking
function on and off using the on-board
computer (Y page 228). Unlocking the driver's door
(mechanical key)
If the vehicle can no

longer be unlocked with
the SmartKey, use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be triggered ( Y page 71).
X Take the mechanical key out of the
SmartKey (Y page 76).
X Insert the mechanical key into the lock of
the driver's door as far as it will go. X
Turn the mechanical key counter-clockwise
to position 0047.
The door is unlocked.
X Turn the mechanical key back and remove
it.
X Insert the mechanical key into the
SmartKey. Locking the vehicle (mechanical key)
If the vehicle can no

longer be locked with the
SmartKey, use the mechanical key.
X Open the driver's door.
X Close the front-passenger door, the rear
doors and the tailgate.
X Press the locking button (Y page 80).
X Check whether the locking knobs on the
front-passenger door and the rear doors
are still visible. Press down the locking
knobs manually, if necessary ( Y page 79).
X Close the driver's door.
X Take the mechanical key out of the
SmartKey (Y page 76).
X Insert the mechanical key into the lock of
the driver's door as far as it will go. Doors
81
Opening and closing Z

X
Turn the mechanical key clockwise as far
as it will go to position 0047.
X Turn the mechanical key back and remove
it.
X Make sure that the doors and the tailgate
are locked.
X Insert the mechanical key into the
SmartKey.
i If you lock the vehicle
as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not armed. Cargo compartment
Important safety notes
G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide.

If the tailgate
is open when the engine is running,
particularly if the vehicle is moving, exhaust
fumes could enter the passenger
compartment. There is a risk of poisoning.
Turn off the engine before opening the
tailgate. Never drive with the tailgate open.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure that there is sufficient clearance above and
behind the tailgate.
i Tailgate opening dimensions
(Y page 373).
You should preferably place luggage

or loads
in the cargo compartment. Observe the
loading guidelines ( Y page 270).
Do not leave the SmartKey in the cargo
compartment. You could otherwise lock
yourself out.
Vehicles without the EASY-PACK
tailgate: the tailgate can be:
R opened and closed manually from outside
R unlocked from inside with the mechanical
key
For vehicles with the EASY-PACK tailgate
you can:
R open and close the tailgate manually from
outside
R open and close the tailgate automatically
from outside
R open and close the tailgate automatically
from inside
R limit the opening angle of the tailgate
R unlock the tailgate from inside with the
mechanical key Opening/closing from outside
Opening X
Press the 0036 button on the SmartKey.82
Cargo compartment
Opening and closing

X
Pull handle 0043.
X Raise the tailgate.
Vehicles with the EASY-PACK tailgate: if
you pull handle 0043 and
keep it in this position,
you can open the tailgate manually. If you
release the handle, the tailgate opens
automatically.
Closing X
Pull the tailgate down using recess 0043.
X Push the tailgate closed from outside the
vehicle.
X If necessary, lock the vehicle with
the 0037 button on the SmartKey
(Y page 74) or with KEYLESS-GO
(Y page 75).
i If a KEYLESS-GO key is detected in the
cargo compartment, the tailgate will not
lock. Opening/closing automatically from
outside
Important safety notes G
WARNING
Parts of the body could become trapped
during automatic closing of the tailgate.
Moreover, people, e.g. children, may be
standing in the closing area or may enter the
closing area during the closing

process. There
is a risk of injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process. Use one of the following options to stop the
closing process:
R
press the 0054 button on the SmartKey.
R press the remote operating switch on the
driver's door.
R press the closing or locking button on the
tailgate.
R pull the handle on the tailgate. G
WARNING
Combustion engines emit poisonous exhaust
gases such as
carbon monoxide.

If the tailgate
is open when the engine is running,
particularly if the vehicle is moving, exhaust
fumes could enter the passenger
compartment. There is a risk of poisoning.
Turn off the engine before opening the
tailgate. Never drive with the tailgate open.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
i Tailgate opening dimensions
(Y page 373).
Opening You can open the tailgate automatically with
the SmartKey or the handle in the tailgate.
Open or close the tailgate fully using the
automatic door function if you have stopped
the tailgate in an intermediate position.
X
Press and hold the 0054 button on the
SmartKey until the tailgate opens.
or
X If the tailgate is unlocked, pull the handle
and let it go again immediately.
i You can also close the tailgate manually
if it is fully opened.
! If you have opened the tailgate
automatically, you should wait a moment
before closing the tailgate manually. Cargo compartment
83
Opening and closing Z

Closing
G
WARNING
Parts of the body could become trapped
during automatic closing of the tailgate.
Moreover, people, e.g. children, may be
standing in the closing area or may enter the
closing area during the closing
process. There
is a risk of injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the 0054 button on the SmartKey.
R press the remote operating switch on the
driver's door.
R press the closing or locking button on the
tailgate.
R pull the handle on the tailgate.
You can close the tailgate automatically using
the SmartKey, the closing button 2
or the
locking button 3
. Closing and locking button (example: vehicle with
EASY-PACK tailgate and KEYLESS-GO)
X
To close: press closing button 0043 on the
tailgate.
or
X Press and hold the 0054 button on the
SmartKey until the tailgate closes.
X To close and lock simultaneously:
Press locking button 0044 on the tailgate. i
The tailgate can only be opened and
closed with the SmartKey if it is not in the
ignition lock.
If the tailgate touches an object while
closing, the closing procedure is
interrupted and the tailgate reopens.
i If you leave a KEYLESS-GO key in the
cargo compartment, the tailgate will not
lock.
The tailgate is not closed unless a
KEYLESS-GO key is detected. Opening/closing automatically from
inside
G
WARNING
Parts of the body could become trapped
during automatic closing of the tailgate.
Moreover, people, e.g. children, may be
standing in the closing area or may enter the
closing area during the closing

process. There
is a risk of injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the 0054 button on the SmartKey.
R press the remote operating switch on the
driver's door.
R press the closing or locking button on the
tailgate.
R pull the handle on the tailgate. G
WARNING
Combustion engines emit poisonous exhaust
gases such as
carbon monoxide.

If the tailgate
is open when the engine is running,
particularly if the vehicle is moving, exhaust
fumes could enter the passenger
compartment. There is a risk of poisoning.
Turn off the engine before opening the
tailgate. Never drive with the tailgate open.
2 For vehicles with the EASY-PACK tailgate only.
3 For vehicles with the EASY-PACK tailgate and KEYLESS-GO only.84
Cargo compartment
Opening and closing

!
The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance
above and
behind the tailgate.
i Tailgate opening dimensions
(Y page 373).
You can open and close the tailgate from the
driver's seat when the vehicle is stationary
and unlocked. X
To open: pull remote operating switch 0043
for the tailgate until the tailgate opens.
X To close: turn the SmartKey to position 1
or 2 in the ignition lock.
X Press remote operating switch for
tailgate 0043 until the tailgate is closed.
You hear a tone during the closing
procedure. Limiting the opening angle of the
tailgate
Important safety notes You can limit the opening angle of the
tailgate. This is possible in the top half of its
opening range, up to approximately 8 in
(20 cm) before the stop.
This could be useful, for example, if there is
insufficient space above the tailgate.
!
Make sure there is

sufficient clearance to
open the tailgate fully when setting the
opening angle. The tailgate could otherwise
be damaged. Ideally, set the opening angle
outside. Activating X
To open the tailgate: pull the handle on
the tailgate.
X To stop the opening procedure at the
desired position: press the

closing button
(Y page 83) in the tailgate or pull the handle
on the outside of the tailgate again.
X To store the position: press and hold the
closing button in the tailgate

until you hear
a short tone.
The opening angle limiter is activated. The
tailgate will now stop in the stored position
when opening.
i To open the tailgate fully, pull the handle
on the outside of the tailgate again after it
has stopped automatically. This does not
delete the stored position.
Deactivating X
Press and hold the closing button
(Y page 83) in the tailgate until you hear
two short tones. Tailgate emergency release
Important safety notes !
The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance

above and
behind the tailgate.
If the tailgate can no longer be opened from
outside the vehicle, use the emergency
release on the inside of the tailgate.
i Tailgate opening dimensions
(Y page 373). Cargo compartment
85
Opening and closing Z

Opening
X
Take the mechanical key out of the
SmartKey (Y page 76).
X Insert mechanical key 0044 into the opening
in paneling 0043.
X Turn mechanical key 004490° clockwise.
X Push mechanical key 0044 in the direction
of
the arrow and open the tailgate. Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side
window and the door frame as the side
window moves. There is a risk of injury.
Make sure that nobody touches the side
window during the opening procedure. If
somebody becomes trapped, release the
switch or pull the switch to close the side
window again. G
WARNING
While opening the side windows, body parts
in the closing area could become trapped.
There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
somebody becomes trapped, release the
switch or press the switch down to open the
side window again. G
WARNING
If children operate the side windows they
could become trapped, particularly if
they are
left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the SmartKey with you and lock the
vehicle. Never leave children unsupervised in
the vehicle. G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock

the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. Side window reversing feature
The side windows are equipped with an
automatic reversing feature. If a solid object
blocks or restricts a side window during the
closing process, the side window

opens again
automatically. However, the automatic
reversing feature is only an aid and does not
relieve you of the responsibility of paying
attention when closing a side window. 86
Side windows
Opening and closing

G
WARNING
The reversing feature does not react:
R to soft, light and thin objects, e.g. small
fingers
R over the last 4 mm
of the closing movement
R during resetting
R when closing the side window again
manually immediately after automatic
reversing
This means that the reversing feature cannot
prevent someone being trapped in these
situations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the switch
to open the side window again. Opening and closing the side
windows
0043
Front left
0044 Front right
0087 Rear right
0085 Rear left
The switches for all side windows are located
on the driver's door.
There

is also a switch on
each door for the corresponding side window.
The switches on the driver's door take
precedence.
i The side windows cannot be operated
from the rear when the override feature for
the side windows is activated ( Y page 63).X
Turn the SmartKey to position 1 or 2 in the
ignition lock.
X To open:

press the corresponding switch.
X To close: pull the corresponding switch.
i If you press the switch beyond the point
of resistance, an automatic opening/
closing process is started in the
corresponding direction. You can stop
automatic operation by operating the
switch again.
i You can continue to operate the side
windows after you switch off

the engine or
remove the SmartKey. This function is
available for up to five minutes or until the
driver's or front-passenger door is opened. Convenience opening
You can ventilate the vehicle

before you start
driving. To do this, the SmartKey is used to
carry out the following functions
simultaneously:
R unlock the vehicle
R open the side windows
R open the panorama roof with power tilt/
sliding panel and the roller sunblinds
i The convenience opening feature can
only be operated using the SmartKey. The
SmartKey must be close to the driver's
door handle.
X Point the tip of the SmartKey at the driver's
door handle.
X Press and hold the 0036 button until the
side windows and the panorama roof with
power tilt/sliding panel are in the desired
position.
If the roller sunblinds of the panorama roof
with power tilt/sliding panel are closed, the
roller sunblinds are opened first. Side windows
87Opening and closing Z

X
Press and hold the 0036 button again until
the panorama roof with power tilt/sliding
panel is in the desired position.
X To interrupt convenience opening:
release the 0036 button. Convenience closing feature
General notes When you lock the vehicle, you can
simultaneously:
R
close the side windows
R close the panorama roof with power tilt/
sliding panel
On vehicles with a panorama
roof with power
tilt/sliding panel, you can then close the
roller sunblinds. G
WARNING
When the convenience closing feature is
operating, parts of the body could become
trapped in the closing area

of the side window
and the sliding sunroof. There is a risk of
injury.
Observe the complete closing procedure
when the convenience closing feature is
operating. Make sure that no body parts are
in close proximity during the closing
procedure.
Proceed as follows if someone is trapped:
With the SmartKey:
R release the 0037 button.
R press and hold the 0036 button until the
side windows and the sliding sunroof or the
panorama roof with power tilt/sliding
panel open again.
Using KEYLESS-GO:
R release the sensor surface on the door
handle.
R pull the door handle immediately and hold
it. The side windows and the sliding sunroof
or the panorama roof with power tilt/
sliding panel open.
Using the SmartKey i
The SmartKey must be close to the
driver's door handle.
X Point the tip of the SmartKey at the driver's
door handle.
X Press and hold the 0037 button until the
side windows and the panorama roof with
power tilt/sliding panel are fully closed.
X Make sure that all the side windows and the
panorama roof with power tilt/sliding
panel are closed.
On vehicles with a panorama roof with power
tilt/sliding panel:
X Press and hold the 0037 button again until
the roller sunblinds of the panorama roof
with power tilt/sliding panel close.
X To interrupt convenience closing:
release the 0037 button.
Using KEYLESS-GO The KEYLESS-GO key must be outside the
vehicle. All the doors must be closed.
X
Touch recessed sensor surface 0043 on the
door handle until the side

windows and the88
Side windows
Opening and closing