engine MERCEDES-BENZ GLK-CLASS SUV 2015 Owner's Guide

ProblemPossible causes/consequences and M Solutions
You have lost the
mechanical key.X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well.
The engine cannot be
started using the
SmartKey.The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or i nterior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 319).
or
X Jump-start the vehicle ( Y page 323).
or
X Consult a qualified specialist workshop.
The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle.A door is open. Therefore, the SmartKey cannot be detected as
easily.
X Close the door and try to start the vehicle again.
There is interference from a powerful source of radio waves.
X Start your vehicle with the SmartKey in the ignition lock.
Doors
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
You should preferably place luggage or loads
in the cargo compartment. Observe the load- ing guidelines ( Y page 274).
Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked. You can only open
the rear doors from inside the vehicle if they
84Doors
Opening and closing

XTurn the mechanical key clockwise as far as
it will go to position 1.
X Turn the mechanical key back and remove
it.
X Make sure that the doors and the tailgate
are locked.
X Insert the mechanical key into the Smart-
Key ( Y page 80).
iIf you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not armed.
Cargo compartment
Important safety notes
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgateis open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure that there is sufficient clearance above and
behind the tailgate.
iTailgate opening dimensions
( Y page 380).
You should preferably place luggage or loads
in the cargo compartment. Observe the load-
ing guidelines ( Y page 274).
Do not leave the SmartKey in the cargo com- partment. You could otherwise lock yourself
out.
Vehicles without the EASY-PACK tailgate:
the tailgate can be:
R opened and closed manually from outside
R unlocked from inside with the mechanical
key
For vehicles with the EASY-PACK tailgate you can:
R open and close the tailgate manually from
outside
R open and close the tailgate automatically
from outside
R open and close the tailgate automatically
from inside
R limit the opening angle of the tailgate
R unlock the tailgate from inside with the
mechanical key
Tailgate reversing feature
The tailgate is equipped with an automatic
reversing feature. It reacts if a solid object
obstructs or restricts the tailgate during the
closing procedure. The tailgate opens again
automatically. The automatic reversing fea-
ture is however only an aid and is not a sub-
stitute for your attentiveness when closing
the cargo compartment.
GWARNING
The reversing feature does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 1/3 in (8 mm) of the closing
movement
Cargo compartment87
Opening and closing
Z

GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgateis open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and behind the tailgate.
iTailgate opening dimensions
( Y page 380).
Opening
You can open the tailgate automatically with
the SmartKey or the handle in the tailgate.
Open or close the tailgate fully using the auto-
matic door function if you have stopped the
tailgate in an intermediate position.
X Press and hold the F button on the
SmartKey until the tailgate opens.
or
X If the tailgate is unlocked, pull the handle
and let it go again immediately.
iYou can also close the tailgate manually if
it is fully opened.
! If you have opened the tailgate automat-
ically, you should wait a moment before
closing the tailgate manually.
Closing
GWARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of theclosing area during the closing process.
Use one of the following options to stop the
closing process:
R press the F button on the SmartKey.
R pull or press the remote operating switch
on the driver's door.
R press the closing or locking button on the
tailgate.
R pull the handle on the tailgate.
You can close the tailgate automatically using the SmartKey, the closing button 2
or the lock-
ing button 3
.
Closing and locking button (example: vehicle with
EASY-PACK tailgate and KEYLESS-GO)
X To close: press closing button : on the
tailgate.
or X Press and hold the F button on the
SmartKey until the tailgate closes.
X To close and lock simultaneously:
Press locking button ; on the tailgate.
iThe tailgate can only be opened and
closed with the SmartKey if it is not in the
ignition lock.
If the tailgate touches an object while clos-
ing, the closing procedure is interrupted
and the tailgate reopens.
2 For vehicles with the EASY-PACK tailgate only.
3 For vehicles with the EASY-PACK tailgate and KEYLESS-GO only.
Cargo compartment89
Opening and closing
Z

iIf you leave a KEYLESS-GO key in the
cargo compartment, the tailgate will not
lock.
The tailgate is not closed unless a KEY-
LESS-GO key is detected.
Opening/closing automatically from
inside
GWARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of theclosing area during the closing process.
Use one of the following options to stop the
closing process:
R press the F button on the SmartKey.
R pull or press the remote operating switch
on the driver's door.
R press the closing or locking button on the
tailgate.
R pull the handle on the tailgate.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and behind the tailgate.
iTailgate opening dimensions
( Y page 380). You can open and close the tailgate from the
driver's seat when the vehicle is stationary
and unlocked.
X To open: pull remote operating switch :
for the tailgate until the tailgate opens.
X To close: turn the SmartKey to position 1
or 2 in the ignition lock.
X Press remote operating switch for tail-
gate : until the tailgate is closed.
You hear a tone during the closing proce-
dure.
Limiting the opening angle of the tail-
gate
Important safety notes
You can limit the opening angle of the tail-
gate. This is possible in the top half of its
opening range, up to approximately 8 in
(20 cm) before the stop.
This could be useful, for example, if there is
insufficient space above the tailgate.
! Make sure there is sufficient clearance to
open the tailgate fully when setting the
opening angle. The tailgate could otherwise be damaged. Ideally, set the opening angleoutside.
Arming
X To open the tailgate: pull the handle on
the tailgate.
X To stop the opening procedure at the
desired position: press the closing button
90Cargo compartment
Opening and closing

GWARNING
If children are left unsupervised in the vehicle,they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
Side window reversing feature
The side windows are equipped with an auto-
matic reversing feature. If a solid object
blocks or restricts a side window during the
closing process, the side window opens again automatically. However, the automatic
reversing feature is only an aid and does not
relieve you of the responsibility of paying
attention when closing a side window.
GWARNING
The reversing feature does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 1/6 in(4 mm) of the closing
movement
R during resetting
R when closing the side window again man-
ually immediately after automatic reversing
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the switch to open the side window again.
Opening and closing the side win-
dows
:Front left
;Front right
=Rear right
?Rear left
The switches for all side windows are located on the driver's door. There is also a switch on
each door for the corresponding side window.
The switches on the driver's door take prec-
edence.
iThe side windows cannot be operated
from the rear when the override feature for
the side windows is activated ( Y page 67).
X Turn the SmartKey to position 1 or 2 in the
ignition lock.
X To open: press the corresponding switch.
X To close: pull the corresponding switch.
iIf you press/pull the switch beyond the
point of resistance, automatic operation is
started in the corresponding direction. You
can stop automatic operation by pressing/ pulling the switch again.
iYou can continue to operate the side win-
dows after you switch off the engine or
remove the SmartKey. This function is
92Side windows
Opening and closing

settings with the memory function
(Y page 112).
Seats
Important safety notes
GWARNING
Children could become trapped if they adjust
the seats, particularly when unattended.
There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Neverleave children unsupervised in the vehicle.
The seats can still be adjusted when there is
no SmartKey in the ignition lock.
GWARNING
You could lose control of your vehicle if you do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
If you adjust the seat height carelessly, you orother vehicle occupants could be trapped and thereby injured. Children in particular could
accidentally press the electrical seat adjust-
ment buttons and become trapped. There is a
risk of injury.
While moving the seats, make sure that your
hands or other body parts do not get under the
lever assembly of the seat adjustment sys-
tem.
GWARNING
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the seat guide rail. There is a risk of injury.
Make sure when adjusting a seat that no onehas any body parts in the sweep of the seat.
Observe the safety notes on "Air bags"
( Y page 44) and "Children in the vehicle" .
! To avoid damage to the seats and the seat
heating, observe the following information:
R keep liquids from spilling on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
R if the seat covers are damp or wet, do not
switch on the seat heating. The seat
heating should also not be used to dry
the seats.
R clean the seat covers as recommended;
see the "Interior care" section.
R do not transport heavy loads on the
seats. Do not place sharp objects on the
seat cushions, e.g. knives, nails or tools. The seats should only be occupied by
passengers, if possible.
R when the seat heating is in operation, do
not cover the seats with insulating mate-
rials, e.g. blankets, coats, bags, seat cov- ers, child seats or booster seats.
! Make sure that there are no objects in the
footwell under or behind the seats when
moving the seats back. There is a risk that
the seats and/or the objects could be dam- aged.
iThe rear-compartment head restraints
can be removed ( Y page 104).
For more information, contact a qualified
specialist workshop.
iFurther related subjects:
R Cargo compartment enlargement (fold-
ing down the rear bench seat)
(Y page 276)
Adjusting the seats
iVehicles without Memory function: the
seats can be adjusted within three minutes
of a front door being opened.
Seats101
Seats, steering wheel and mirrors
Z

The time period starts over again if, within
these three minutes, you:R open or close a front door
R insert the SmartKey into the ignition lock
or remove it from the ignition lock
R switch the ignition on or off
If the SmartKey is in position 2 in the igni-
tion lock ( Y page 149), the seats can be
adjusted at any time.
Depending on the equipment, the seat adjust-
ment buttons are either located on the side of the seat or on the door control panel.
:Seat cushion angle
;Seat height
=Seat fore-and-aft adjustment
?Backrest angle
:Seat cushion angle
;Seat height
=Seat fore-and-aft adjustment
?Backrest angle
AHead restraint height 4
iYou can store the seat settings using the
memory function ( Y page 112).
Adjusting the head restraints
GWARNING
You could lose control of your vehicle if you do
the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
If head restraints are not installed and adjus-
ted correctly, they cannot provide protection
as intended. There is an increased risk of
injury in the head and neck area, e.g. in the
event of an accident or when braking.
Always drive with the head restraints instal-
led. Before driving off, make sure for every
vehicle occupant that the center of the head
restraint supports the back of the head at
about eye level.
Do not rotate the head restraints of the front and rear seats. Otherwise, you cannot adjust
the height and angle of the head restraints to
the correct position.
Using the fore-and-aft adjustment, adjust the head restraint so that it is as close as possible to your head.
Pay attention to the important safety notes
( Y page 101).
4
For vehicles with memory function only.
102Seats
Seats, steering wheel and mirrors

Problems with the seat heating
ProblemPossible causes/consequences and M Solutions
The seat heating has
switched off prema-
turely or cannot be
switched on.The on-board voltage is too low because too many elect rical con-
sumers are switched on.
X Switch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting.
Steering wheel
Important safety notes
GWARNING
You could lose control of your vehicle if you do
the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
If the steering wheel is unlocked while the
vehicle is in motion, it could change position
unexpectedly. This could cause you to lose
control of the vehicle. There is a risk of an
accident.
Before starting off, make sure the steering
wheel is locked. Never unlock the steering
wheel while the vehicle is in motion.
GWARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Neverleave children unsupervised in the vehicle.
The electrically adjustable steering wheel can
still be adjusted when there is no SmartKey in
the ignition lock.
Adjusting the steering wheel man-
ually
GWARNING
If the steering wheel is unlocked while the
vehicle is in motion, it could change position
unexpectedly. This could cause you to lose
control of the vehicle. There is a risk of an
accident.
Before starting off, make sure the steering
wheel is locked. Never unlock the steering
wheel while the vehicle is in motion.
:Release lever
;To adjust the steering wheel height
=To adjust the steering wheel position
(fore-and-aft adjustment)
X Push release lever : down completely.
The steering column is unlocked.
X Adjust the steering wheel to the desired
position.
X Push release lever : up completely.
The steering column is locked.
X Check if the steering column is locked.
When doing so, try to push the steering
106Steering wheel
Seats, steering wheel and mirrors

Crash-responsive EASY-EXIT feature
If the crash-responsive EASY-EXIT feature is
triggered in an accident, the steering columnwill move upwards when the driver's door is
opened. This occurs irrespective of the posi-
tion of the SmartKey in the ignition lock. This
makes it easier to exit the vehicle and rescue
the occupants.
The crash-responsive EASY-EXIT feature is
only operational if the EASY-EXIT/ENTRY fea- ture is activated in the on-board computer.
Mirrors
Rear-view mirror
X Anti-glare mode: flick anti-glare lever :
forwards or back.
Exterior mirrors
Adjusting the exterior mirrors
GWARNING
You could lose control of your vehicle if you do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
The exterior mirror on the front-passenger
side reduces the size of the image. Visible
objects are actually closer than they appear.
This means that you could misjudge the dis-
tance from road users traveling behind, e.g.
when changing lane. There is a risk of an acci-
dent.
For this reason, always make sure of the
actual distance from the road users traveling
behind by glancing over your shoulder.
The convex exterior mirrors provide a larger
field of vision.
The exterior mirrors are automatically heated
after starting the vehicle if the rear window
defroster is switched on and the outside tem- perature is low. Heating takes a maximum of
10 minutes.
iYou can also heat up the exterior mirrors
manually by switching on the rear window
defroster.
X Make sure that the SmartKey is in position
1 or 2 in the ignition lock ( Y page 149).
X Press button : for the left-hand exterior
mirror or button ; for the right-hand exte-
rior mirror.
The indicator lamp in the corresponding
button lights up in red.
The indicator lamp goes out again after
some time. You can adjust the selected
mirror using adjustment button = as long
as the indicator lamp is lit.
X Press adjustment button = up, down, or to
the left or right until you have adjusted the
Mirrors109
Seats, steering wheel and mirrors
Z

The automatic headlamp feature is only an
aid. The driver is responsible for the vehicle'slighting at all times. Ã is the favored light switch setting. The
light setting is automatically selected accord- ing to the brightness of the ambient light
(exception: poor visibility due to weather con-
ditions such as fog, snow or spray):
R SmartKey in position 1 in the ignition lock:
the parking lamps are switched on or off
automatically depending on the brightness
of the ambient light.
R With the engine running: if you have acti-
vated the "Daytime running lamps" func-
tion via the on-board computer, the day-
time running lamps or the parking lamps
and the low-beam headlamps are switched
on or off automatically depending on the
brightness of the ambient light.
X To switch on automatic headlamp
mode: turn the light switch to Ã.
Canada only:
The daytime running lamps improve the visi-
bility of your vehicle during the day. The day-
time running lamps function is required by law in Canada. It cannot therefore be deactivated.
When the engine is running and the vehicle is
stationary: if you move the selector lever from
a drive position to P, the daytime running
lamps/low-beam headlamps go out after
three minutes.
When the engine is running, the vehicle is
stationary and in bright ambient light: if you
turn the light switch to T, the daytime
running lamps and parking lamps switch on.
If the engine is running and you turn the light switch to L, the manual settings take
precedence over the daytime running lamps.
USA only:
The daytime running lamps improve the visi-
bility of your vehicle during the day. To do this,
the daytime running lamps function must be
switched on using the on-board computer
( Y page 231). If the engine is running and you turn the light
switch to T or L , the manual settings
take precedence over the daytime running
lamps.
Low-beam headlamps
GWARNING
When the light switch is set to Ã, the low-
beam headlamps may not be switched on
automatically if there is fog, snow or other
causes of poor visibility due to the weather
conditions such as spray. There is a risk of an
accident.
In such situations, turn the light switch to L .
Even if the light sensor does not detect that it is dark, the parking lamps and low-beam
headlamps switch on when the ignition is
switched on and the light switch is set to the L position. This is a particularly useful
function in the event of rain and fog. X To switch on the low-beam headlamps:
turn the SmartKey in the ignition lock to
position 2 or start the engine.
X Turn the light switch to L.
The green L indicator lamp in the instru-
ment cluster lights up.
Front fog lamps
In conditions where visibility is poor due to
fog, snow or rain, the fog lamps improve vis-
ibility as well as making it easier for other road
users to see you. They can be operated
together with the parking lamps or together
with the parking lamps and low-beam head-
lamps. X To switch on the front fog lamps: turn
the SmartKey in the ignition lock to position
2 or start the engine.
X Turn the light switch to L or à .
Exterior lighting117
Lights and windshield wipers
Z