stop start MERCEDES-BENZ GLK-CLASS SUV 2015 Owner's Guide

Problems with the transmission
ProblemPossible causes/consequences and M Solutions
The transmission has
problems shifting gear.The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately.
The acceleration ability
is deteriorating.
The transmission no
longer changes gear.The transmission is in emergency mode.
It is only possible to shift into second gear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position D or R.
If D is selected, the transmission shifts into second gear; if R is
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! To prevent ESP ®
from intervening, the
ignition must be switched off (SmartKey in
position 0 or 1) if:
R the parking brake is being tested on a
brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be dam-
aged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not comeinto contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
162Refueling
Driving and parking

Parking
Important safety notes
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact withhot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi- cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged. To ensure that the vehicle is secured against
rolling away unintentionally:
R the parking brake must be applied.
R the transmission must be in position P and
the SmartKey must be removed from the
ignition lock.
R the front wheels must be turned towards
the curb on steep uphill or downhill gradi-
ents.
Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to neu-
tral position N when you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission
X Apply the parking brake firmly.
X Shift the transmission to position P.
Using the SmartKey
X Turn the SmartKey to position 0 in the igni-
tion lock and remove it.
The immobilizer is activated.
iThe SmartKey can only be removed if the
transmission is in position P.
Using KEYLESS-GO X Press the Start/Stop button ( Y page 149).
The engine stops and all the indicator
lamps in the instrument cluster go out.
iWhen the driver's door is closed, this cor-
responds to key position 1. When the driv-
er's door is open, this corresponds to key
position 0: "Key removed".
168Parking
Driving and parking

iIn the event of an emergency, the engine
can be turned off while the vehicle is in
motion by pressing and holding the Start/
Stop button for three seconds.
Parking brake
GWARNING
If you must brake the vehicle with the parking brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the vehi-
cle when the service brake is faulty. Do not
apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again.
GWARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
If you brake the vehicle with the parking
brake, the brake lamps will not light up.
X To apply: depress parking brake ; firmly.
When the engine is running, the $ (USA
only) or J (Canada only) indicator lamp
lights up in the instrument cluster.
X To release: depress the brake pedal and
keep it depressed.
X Pull release handle :.
When the ignition is switched on or the
engine is running, the $ (USA only) or
J (Canada only) indicator lamp goes out
in the instrument cluster.
Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
If you leave the vehicle parked for longer than six weeks, the vehicle may suffer damage as a
result of lack of use. X Visit a qualified specialist workshop and
seek advice.
iYou can obtain information about trickle
chargers from a qualified specialist work-
shop.
Driving tips
General driving tips
Important safety notes
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from
Driving tips169
Driving and parking
Z

traffic conditions. You could also lose controlof the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicle is stationary.
Observe the legal requirements for the coun- try in which you are driving. Some jurisdic-
tions prohibit the driver from using a mobile
phone while driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers
a distance of 44 ft (approximately 14 m) per
second.
Drive sensibly – save fuel
Observe the following tips to save fuel:
X The tires should always be inflated to the
recommended tire pressure.
X Remove unnecessary loads.
X Remove roof racks when they are not nee-
ded.
X Warm up the engine at low engine speeds.
X Avoid frequent acceleration or braking.
X Have all maintenance work carried out as
indicated by the service intervals in the
Maintenance Booklet or by the service
interval display.
Fuel consumption also increases when driv-
ing in cold weather, in stop-start traffic and in
hilly terrain.
Drinking and driving
GWARNING
Drinking and driving and/or taking drugs and driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and judg-
ment.
The possibility of a serious or even fatal acci-dent is greatly increased when you drink or
take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-
ing drugs.
Emission control
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous components in exhaust fumes within legal limits.
These systems only work at peak efficiency if they are serviced exactly in accordance with
the manufacturer's specifications. For this
reason, all work on the engine must be carried
out by qualified and authorized Mercedes-
Benz technicians.
The engine settings must not be changed
under any circumstances. Furthermore, all
specific service work must be carried out at
regular intervals and in accordance with the
Mercedes-Benz service requirements. Details can be found in the Maintenance Booklet.
ECO display
The ECO display provides feedback on how
economical your driving characteristics are.
The ECO display assists you in achieving the
most economical driving style for the selec-
ted settings and prevailing conditions. Your
driving style can significantly influence the
vehicle's consumption.
170Driving tips
Driving and parking

Stopping
GWARNING
When leaving the vehicle, even if it is braked
only by DISTRONIC PLUS, it could roll away if:R there is a malfunction in the system or in
the voltage supply.
R DISTRONIC PLUS has been deactivated
with the cruise control lever, e.g. by a vehi-
cle occupant or from outside the vehicle.
R the electrical system in the engine com-
partment, the battery or the fuses have
been tampered with.
R the battery is disconnected.
R the accelerator pedal has been depressed,
e.g. by a vehicle occupant.
There is a risk of an accident.
If you wish to exit the vehicle, always turn off
DISTRONIC PLUS and secure the vehicle
against rolling away.
Deactivating DISTRONIC PLUS ( Y page 182).
If DISTRONIC PLUS detects that the vehicle in front is stopping, it brakes your vehicle until it
is stationary.
Once your vehicle is stationary, it remains
stationary and you do not need to depress the
brake.
iDepending on the specified minimum dis-
tance, your vehicle will come to a standstill
at a sufficient distance behind the vehicle in
front. The specified minimum distance is
set using the control on the cruise control
lever.
When DISTRONIC PLUS is activated, the
transmission is shifted automatically to posi- tion P if:
R the driver's door is open and the driver's
seat belt is unfastened.
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function.
R the hood is opened.
R a system malfunction occurs.
R the power supply is not sufficient.
Setting a speed
XPress the cruise control lever up : for a
higher speed or down ; for a lower speed.
X To adjust the set speed in 1 mph incre-
ments (1 km/h increments): briefly
press the cruise control lever up : or
down ; to the pressure point.
Every time the cruise control lever is
pressed up : or down ; the last speed
stored is increased or reduced.
X To adjust the set speed in 5 mph incre-
ments (10 km/h increments): briefly
press the cruise control lever up : or
down ; beyond the pressure point.
Every time the cruise control lever is
pressed up : or down ;, the last speed
stored is increased or reduced.
iDISTRONIC PLUS is not deactivated if you
depress the accelerator pedal. If you accel-
erate to overtake, DISTRONIC PLUS
adjusts the vehicle's speed to the last
speed stored after you have finished over-
taking.
Storing the current speed or calling up a
stored speed
X Briefly pull the cruise control lever towards
you ?.
X Remove your foot from the accelerator
pedal.
DISTRONIC PLUS is activated. The first
time it is activated, the current speed is
stored. Otherwise, it sets the vehicle cruise
speed to the previously stored value.
Setting the specified minimum distance
You can set the specified minimum distance
for DISTRONIC PLUS by varying the time span between one and two seconds. With this func-
tion, you can set the minimum distance that
DISTRONIC PLUS keeps to the vehicle in
front, dependent on vehicle speed. You can
see this distance in the multifunction display
( Y page 181).
180Driving systems
Driving and parking

Crossing vehicles
DISTRONIC PLUS may mistakenly detect
vehicles that are crossing your lane. Activat-
ing DISTRONIC PLUS at traffic lights with
crossing traffic, for example, could cause
your vehicle to pull away unintentionally.
HOLD function
General notes
The HOLD function can assist the driver in the
following situations: R when pulling away, especially on steep
slopes
R when maneuvering on steep slopes
R when waiting in traffic
The vehicle is kept stationary without the
driver having to depress the brake pedal.
The braking effect is canceled and the HOLD
function deactivated when you depress the
accelerator pedal to pull away.
iDo not use the HOLD function when driv-
ing off-road, on steep uphill or downhill gra-
dients or on slippery or loose surfaces. The HOLD function cannot hold the vehicle on
such surfaces.
Important safety notes
GWARNING
When leaving the vehicle, it can still roll away despite being braked by the HOLD function if:
R there is a malfunction in the system or in
the voltage supply.
R the HOLD function has been deactivated by
pressing the accelerator pedal or the brake
pedal, e.g. by a vehicle occupant.
R the electrical system in the engine com-
partment, the battery or the fuses have
been tampered with.
R the battery is disconnected
There is a risk of an accident.
If you wish to exit the vehicle, always turn off the HOLD function and secure the vehicle
against rolling away.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent dam-
age to the vehicle, deactivate DISTRONIC
PLUS and the HOLD function in the follow-
ing or other similar situations:
R when towing the vehicle
R in the car wash
Deactivating the HOLD function
( Y page 185).
Activation conditions
You can activate the HOLD function if:
R the vehicle is stationary
R the engine is running or if it has been auto-
matically switched off by the ECO start/
stop function
R the driver's door is closed or your seat belt
is fastened
R the parking brake is released
R the hood is closed.
R the transmission is in position D, R or N
R DISTRONIC PLUS is deactivated
184Driving systems
Driving and parking

Activating the HOLD function
XMake sure that the activation conditions
are met.
X Depress the brake pedal.
X Quickly depress the brake pedal further
until ë appears in the multifunction dis-
play.
The HOLD function is activated. You can
release the brake pedal.
iIf depressing the brake pedal the first
time does not activate the HOLD function,
wait briefly and then try again.
Deactivating the HOLD function
The HOLD function is deactivated automati-
cally if: R you accelerate and the transmission is in
position D or R.
R the transmission is in position P.
R you depress the brake pedal again with a
certain amount of pressure until ë dis-
appears from the multifunction display.
R you activate DISTRONIC PLUS.
When the HOLD function is activated in vehi-
cles with an automatic transmission, the
transmission is shifted automatically to posi- tion P if:
R the driver's door is open and the driver's
seat belt is unfastened.
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function.
R the hood is opened.
R a system malfunction occurs.
R the power supply is not sufficient.
The horn will also sound at regular intervals if
the HOLD function is activated and you:
R switch the engine off, open the driver's
door and remove your seat belt.
R open the hood.
The sounding of the horn alerts you to the fact that the vehicle has been parked while the HOLD function is still activated. If you attempt
to lock the vehicle, the tone becomes louder.
The vehicle is not locked until the HOLD func- tion is deactivated.
iIf the engine has been switched off, it
cannot be started again until the HOLD
function has been deactivated.
If there is a malfunction in the system or
power supply while the HOLD function is acti- vated, the
Brake Immediately message is
shown in the multifunction display. Immedi-
ately depress the brake firmly until the warn-
ing message in the multifunction display goes
out.
You can also shift the transmission to position
P . This deactivates the HOLD function.
4MATIC (permanent four-wheel drive)
4MATIC ensures that all four wheels are per-
manently driven. Together with ESP ®
and
ETS, it improves the traction of your vehicle
whenever a drive wheel spins due to insuffi-
cient grip.
If you fail to adapt your driving style, 4MATIC
can neither reduce the risk of accident nor
override the laws of physics. 4MATIC cannot
take account of road, weather and traffic con- ditions. 4MATIC is only an aid. You are
responsible for the distance to the vehicle in
front, for vehicle speed, for braking in good
time and for staying in your lane.
If a drive wheel spins due to insufficient grip:
R Only depress the accelerator pedal as far as
necessary when pulling away.
R Accelerate less when driving.
! Never tow the vehicle with one axle
raised. This may damage the transfer case.
Damage of this sort is not covered by the
Mercedes-Benz Limited Warranty. All
wheels must remain either on the ground or be fully raised. Observe the instructions for
towing the vehicle with all wheels in full
contact with the ground.
Driving systems185
Driving and parking
Z

When a parking space has been detected, anarrow towards the right or the left also
appears. By default, Active Parking Assist
only displays parking spaces on the front-
passenger side. Parking spaces on the driv-
er's side are displayed as soon as the turn
signal on the driver's side is activated. When
parking on the driver's side, this must remain
switched on until you acknowledge the use of Active Parking Assist by pressing the a
button on the multifunction steering wheel.
A parking space is displayed while you are
driving past it, and until you are approx-
imately 50 ft (15 m) away from it.
Parking
GWARNING
Active Parking Assist merely aids you by inter- vening actively in the steering. If you do not
brake there is a risk of an accident.
Always apply the brakes yourself when
maneuvering and parking.
X Stop the vehicle when the parking space
symbol shows the desired parking space in
the instrument cluster.
X Shift the transmission to position R.
The
Start Park Assist? Yes: OK No:
% message appears in the multifunction
display.
X To cancel the procedure: press the %
button on the multifunction steering wheel or pull away.
or
X To park using Active Parking Assist:
press the a button on the multifunction
steering wheel.
The
Park Assist Active Accelerate
and Brake Observe Surroundings mes-
sage appears in the multifunction display.
X Let go of the multifunction steering wheel.
X Back up the vehicle, being ready to brake at
all times. When backing up, drive at a speed below approximately 6 mph (10 km/h). Otherwise Active Parking Assist will be can-
celed.
iIn tight parking spaces, you will achieve
the best parking results by backing up as
far as possible. When doing so, also
observe the PARKTRONIC messages.
X Stop as soon as PARKTRONIC sounds the
continuous warning tone, if not before.
Maneuvering may be required in tight park-
ing spaces.
The
Park Assist Active Select D
Observe Surroundings message appears in
the multifunction display. X Shift the transmission to position D while
the vehicle is stationary.
Active Parking Assist immediately steers in
the other direction.
The
Park Assist Active Accelerate
and Brake Observe Surroundings mes-
sage appears in the multifunction display.
iYou will achieve the best results by wait-
ing for the steering procedure to complete before pulling away.
X Drive forwards and be ready to brake at all
times.
X Stop as soon as PARKTRONIC sounds the
continuous warning tone, if not before.
The
Park Assist Active Select R
Observe Surroundings message appears in
the multifunction display. X Further transmission shifts may be neces-
sary.
As soon as the parking procedure is com-
plete, the
Park Assist Disabled message
appears and a warning tone sounds. Active
Parking Assist no longer supports you with
steering interventions. When Active Parking
Assist is finished, you must steer again your-
self. PARKTRONIC is still available.
X Maneuver if necessary.
X Always observe the warning messages dis-
played by PARKTRONIC ( Y page 187).
Driving systems191
Driving and parking
Z

Parking tips:R The way your vehicle is positioned in the
parking space after parking is dependent
on various factors. These include the posi-
tion and shape of the vehicles parked in
front and behind it and the conditions of the
location. It may be the case that Active
Parking Assist guides you too far into a
parking space, or not far enough into it. In
some cases, it may also lead you across or
onto the curb. If necessary, you should can- cel the parking procedure with Active Park-
ing Assist.
R You can also select preselect transmission
position D. The vehicle redirects and does
not drive as far into the parking space.
Should a gear be changed too early, the
parking procedure will be canceled. A sen-
sible parking position can no longer be ach- ieved from this position.
Exiting a parking space
In order that Active Parking Assist can sup-
port you when you exit the parking space:
R the border of the parking space must be
high enough at the front and the rear. A
curb is too small, for example.
R the border of the parking space must not be
too wide, as the position of the vehicle must
not exceed an angle of 45° to the starting
position as it is maneuvering into the park-
ing space.
R a maneuvering distance of at least 3.3 ft
(1.0 m) must be available.
X Start the engine.
X Release the parking brake.
X Switch on the turn signal on the side facing
the street.
X Shift the transmission to position D or R.
The
Start Park Assist? Yes: OK No:
% message appears in the multifunction
display. X
To cancel the procedure: press the %
button on the multifunction steering wheel or pull away.
or
X To exit a parking space using Active
Parking Assist: press the a button on
the multifunction steering wheel.
The
Park Assist Active Accelerate
and Brake Observe Surroundings mes-
sage appears in the multifunction display.
X Let go of the multifunction steering wheel.
X Reverse the vehicle or drive forwards, being
ready to brake at all times. Do not exceed a maximum speed of approximately 6 mph
(10 km/h) when exiting a parking space.
Otherwise Active Parking Assist will be can- celed.
X Stop when PARKTRONIC sounds the con-
tinuous warning tone, if not before.
X Shift the transmission to position D or R as
required while the vehicle is stationary.
Active Parking Assist immediately steers in
the other direction. The
Park Assist
Active Accelerate and Brake
Observe Surroundings message appears
in the multifunction display.
iYou will achieve the best results by wait-
ing for the steering procedure to complete before pulling away.
If you back up after activation, the steeringwheel is moved to the straight-ahead posi-
tion.
X Drive forwards or back up the vehicle, being
ready to brake at all times.
X Stop as soon as PARKTRONIC sounds the
continuous warning tone, if not before.
X Drive forwards and back up as prompted by
the PARKTRONIC warning displays, several
times if necessary.
Once you have exited the parking space com- pletely, the steering wheel is moved to the
straight-ahead position. You hear a tone and
the
Park Assist Finished message
appears in the multifunction display. You will
192Driving systems
Driving and parking

Left control panel
= ;RCalls up the menu and menu bar
9 :Press briefly:
R Scrolls in lists
R Selects a submenu or function
R In the
Audio menu: selects a
stored station, an audio track or
a video scene
R In the
Tel (telephone) menu:
switches to the phone book and
selects a name or telephone
number
9 :Press and hold:
R In the
Audio menu: selects the
previous/next station or selects
an audio track or a video scene
using rapid scrolling
R In the
Tel (Telephone) menu:
starts rapid scrolling of the
phone book if it is open
aR Confirms a selection/display
message
R In the
Tel (Telephone) menu:
switches to the telephone book
and starts dialing the selected
number
R In the
Audio menu: stops the
station search function at the
desired station
Right control panel
~R Rejects or ends a call
R Exits phone book/redial mem-
ory
6RMakes or accepts a call
R Switches to the redial memory
W XRAdjusts the volume
8RMute
Back button
%Press briefly:
R Back
R Switches off the Voice Control
System (see the separate oper-
ating instructions)
R Hides display messages/calls
up the last
Trip menu function
used
R Exits the telephone book/redial
memory
%Press and hold:
R Calls up the standard display in
the
Trip menu
Multifunction display
:Text field
;Menu bar
=Drive program ( Y page 157)
?Transmission position ( Y page 157)
ATime
BPermanent display: outside temperature
or speed ( Y page 231)
222Displays and operation
On-board computer and displays