ignition MERCEDES-BENZ GLK-CLASS SUV 2015 Manual PDF

Display messagesPossible causes/consequences and M Solutions
For further information about the Occupant Classificatio n System,
see ( Y page 49).
Front Passenger
Airbag Enabled
See Operator's ManZ
ual
The front-passenger air bag is enabled during the journey, even
though:
R a child, a small adult or an object weighing less than the sys-
tem's weight threshold is located on the front-passenger seat
or
R the front-passenger seat is unoccupied
The system may detect objects or forces applying additional
weight on the seat.
GWARNING
The air bag may deploy unintentionally.
There is an increased risk of injury.
X Pull over and stop the vehicle safely as soon as possible, p aying
attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Y page 168).
X Switch the ignition off.
X Open the front-passenger door.
X Remove the child and the child restraint system from the fr ont-
passenger seat.
X Make sure that there are no objects on the seat adding to the
weight.
The system may otherwise detect the additional weight and
interpret the seat occupant's weight as greater than it actually
is.
X Keep the seat unoccupied, close the front-passenger door and
switch on the ignition.
X Observe the PASSENGER AIR BAG OFF indicator lamp in the
center console and the multifunction display and check the fol-
lowing:
Seat unoccupied and ignition switched on:
R the PASSENGER AIR BAG OFF indicator lamp must then light up
and remain lit. If the indicator lamp is on, OCS (Occup ant Clas-
sification System) has disabled the front-passenger front a ir bag
( Y page 49)
R the
Front Passenger Airbag Enabled See Operator's
Manual or Front Passenger Airbag Disabled See OperZ
ator's Manual display messages must not be shown in the
multifunction display.
242Display messages
On-board computer and displays

Display messagesPossible causes/consequences and M Solutions
Ð
Power Steering MalZ
function See OperZ
ator's Manual
The power steering is malfunctioning.
A warning tone also sounds.
GWARNING
You will need to use more force to steer.
There is a risk of an accident.
X Check whether you are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop.
Phone No ServiceYour vehicle is outside the network provider's transmitter/
receiver range. X Wait until the mobile phone operational readiness symbol
appears in the multifunction display.
¥
Check Washer Fluid
The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X Add washer fluid ( Y page 303).
SmartKey
Display messagesPossible causes/consequences and M Solutions
Â
Key Does Not
Belong to Vehicle
You have put the wrong SmartKey in the ignition lock.
X Use the correct SmartKey.
Â
Take Your Key from
Ignition
The SmartKey is in the ignition lock.
X Remove the SmartKey.
Â
Obtain a New Key
The SmartKey needs to be replaced.
X Visit a qualified specialist workshop.
Â
Replace Key Battery
The battery of the KEYLESS-GO key is discharged.
X Change the battery ( Y page 81).
258Display messages
On-board computer and displays

Display messagesPossible causes/consequences and M Solutions
Â
Don't Forget Your
Key
The display message is shown for a maximum of 60 seconds and
is only a reminder.
You have opened the driver's door with the engine switched off.
The KEYLESS-GO key is not in the ignition lock.
X Remember to take the KEYLESS-GO key with you when you
leave the vehicle.
Â
Key Not Detected

Warning and indicator lamps in the instrument cluster
General notes
Some systems carry out a self-diagnosis when the ignition is switched on. Therefore, some
indicator and warning lamps may light up or flash temporarily. Thi s behavior is non-critical.
These indicator and warning lamps only indicate a malfunction i f they light up or flash after
starting the engine or whilst driving.
Seat belts
ProblemPossible causes/consequences and M Solutions
ü
After starting the
engine, the red seat
belt warning lamp lights
up for 6 seconds.The seat belt warning lamp reminds the driver and front passenger
to fasten their seat belts.
X Fasten your seat belt ( Y page 58).
ü
After starting the
engine, the red seat
belt warning lamp lights
up. In addition, a warn-
ing tone sounds for up
to 6 seconds.The driver's seat belt is not fastened.
X Fasten your seat belt ( Y page 58).
The warning tone ceases.
ü
The red seat belt warn-
ing lamp lights up after
the engine starts, as
soon as the driver's or
the front-passenger
door is closed.The driver or front passenger has not fastened their seat belt.
X Fasten your seat belt ( Y page 58).
The warning lamp goes out.
There are objects on the front-passenger seat.
X Remove the objects from the front-passenger seat and stow
them in a secure place.
The warning lamp goes out.
260Warning and indicator lamps in the instrument cluster
On-board computer and displays

Engine
ProblemPossible causes/consequences and M Solutions
;
The yellow Check
Engine warning lamp
lights up while the
engine is running.There may be a malfunction, for example:
R in the engine management
R in the fuel injection system
R in the exhaust system
R in the ignition system
R in the fuel system
The emission limit values may be exceeded and the engine may be
in emergency mode.
X Have the vehicle checked as soon as possible at a qualified
specialist workshop.
iIn some states, you must immediately visit a qualified sp ecial-
ist workshop as soon as the yellow Check Engine warning lam p
lights up. This is due to the legal requirements in effect in these
states. If in doubt, check whether such legal regulations a pply in
the state in which you are currently driving.
8
The yellow reserve fuel
warning lamp flashes
while the vehicle is in
motion. In addition,
the ; Check Engine
warning lamp may light
up.The fuel system pressure is too low. The fuel filler cap i s not closed
correctly or the fuel system is leaking.
X Observe the additional display messages in the multifunction
display.
X Check that the fuel filler cap is correctly closed.
X If the fuel filler cap is not correctly closed: close the fuel filler
cap.
X If the fuel filler cap is closed: visit a qualified specialist work-
shop.
8
The yellow reserve fuel
warning lamp lights up
while the engine is run-
ning.The fuel level has dropped into the reserve range.
X Refuel at the nearest gas station.
Warning and indicator lamps in the instrument cluster267
On-board computer and displays
Z

Socket in the front-compartment center
console
X To open: slide cover : forwards.
X Lift up the cover of socket ;.
X To close: pull cover : back.
Socket in the rear-compartment center
console
X
Pull cover ; out by its top edge.
X Lift up the cover of socket :.
115 V socket
Important safety notes
GDANGER
When a suitable device is connected, the
115 V power socket will be carrying a high
voltage. You could receive an electric shock if the connector cable or the 115 V power
socket is pulled out of the trim or is damaged
or wet. There is a risk of fatal injury.
R Use only connector cables that are dry and
free of damage.
R When the ignition is off, make sure that the
115 V power socket is dry.
R Have the 115 V power socket checked or
replaced immediately at a qualified speci-
alized workshop if it is damaged or has been
pulled out of the trim.
R Never plug the connector cable into a 115 V
power socket that is damaged or has been pulled out of the trim.
GDANGER
If you reach into the power socket or plug
inappropriate devices into the power socket,
you could receive an electric shock. There is a risk of fatal injury.
Only connect appropriate devices to the
power socket.
! Note that work and repairs on the 115 V
power socket should only be carried out by
qualified specialist personnel.
General notes
115 V power socket : provides an alternat-
ing voltage of 115 V so that small electronic
devices can be connected. These devices,
such as games consoles, chargers and lap-
tops, should not consume more than a maxi-
mum of 150 watts altogether.
Requirements for operation of these devices:
R the electronic device that you connect has
a suitable connector and conforms to
standards specific to the country you are in.
R the plug of the electronic device is plugged
into 115 V power socket :.
R the maximum wattage of the device to be
connected must not exceed 150 watts.
R the on-board power supply is within a per-
missible voltage range.
R the 12 V sockets in the rear compartment
and the cargo compartment are opera-
tional ( Y page 284).
Features285
Stowage and features
Z

Using the 115 V power socket
XTo switch on: switch the ignition on.
X Open flap =.
X Insert the plug of the electronic device into
115 V power socket :.
Indicator lamp ; lights up.
X To switch off: remove the connector from
115 V socket :.
Ensure that you do not pull on the cord.
286Features
Stowage and features

The mbrace system
To adjust the volume during a call, proceed asfollows:
X Press the W or X button on the mul-
tifunction steering wheel.
or
X Use the volume controller of the audio sys-
tem/COMAND.
The system offers various services, e.g.:
R Automatic and manual emergency call
R Roadside Assistance call
R MB Info call
USA only: you can find information and a
description of all available features under
"Owners Online" at http://www.mbusa.com.
System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
A malfunction in the system has been detec-
ted if one of the following occurs:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in the F Roadside
Assistance button does not light up during
self-diagnosis of the system.
R The indicator lamp in the ï MB Info call
button does not light up during self-diag-
nosis of the system.
R The indicator lamp in one or more of the
following buttons continues to light up red
after the system self-diagnosis:
- SOS button
- F Roadside Assistance call button
- ï MB Info call button
R After the system self-diagnosis, the
InopZ
erative or Service Not Activated
message appears in the multifunction dis-
play.
If a malfunction is indicated as outlined
above, the system may not operate as expec-
ted. In the event of an emergency, help will
have to be summoned by other means. Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
Emergency call
Important safety notes
GWARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergency if:
R you see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
R the vehicle is on a dangerous section of
road
R the vehicle is not visible or cannot easily be
seen by other road users, particularly whendark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
You must have a license agreement to acti-
vate the mbrace service. Make sure that your
system is activated and operational. To reg-
ister, press the ï MB Info call button. If
any of the steps mentioned are not carried
out, the system may not be activated.
If you have questions about the activation,
contact one of the following telephone hot-
lines:
R USA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
288Features
Stowage and features

iThe destination download function is
available if the relevant mobile phone net-
work is available and data transfer is pos-
sible.
iThe destination download function can
only be used if the vehicle is equipped with
a navigation system.
Route Assistance
This service is part of the mbrace PLUS Pack- age and cannot be purchased separately.
iYou can also use the Route Assistance
function if your vehicle is not equipped with
a navigation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's
current position and the desired destination.
You will then be guided live through the cur-
rent route section.
Search & Send
"Search & Send" is a destination entry ser-
vice. You can find further information on
"Search & Send" in the separate COMAND
operating instructions.
Vehicle remote opening
You can use the vehicle remote opening if you have unintentionally locked your vehicle and
a replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlock- ing may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
X Contact the following service hotlines: R
USA: Mercedes-Benz Customer Assis-
tance Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.
X Return to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center.
USA only: alternatively, the vehicle can be
opened via:
R the Internet, under the "Owners Online"
section
R the telephone application (e. g. for iPhone ®
,
Android)
To do this, you will need your identification
number and password.
iVehicle remote opening is only possible if
the corresponding mobile phone network is accessible.
Vehicle remote closing
The valet locking feature can be used when
you have forgotten to lock the vehicle and you
are no longer nearby.
The vehicle can then be locked by the
Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately remotely
locked within four days of the ignition being
turned off. After this time, remote closing may be delayed by 15 to 60 minutes. After 30 days
the vehicle can no longer be locked remotely. X Contact the following service hotlines:
R USA: Mercedes-Benz Customer Assis-
tance Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.
The next time you are inside the vehicle and
you switch on the ignition, the
Doors
Locked Remotely message appears in the
multifunction display.
292Features
Stowage and features

USA only: alternatively, the vehicle can be
locked via: Rthe Internet, under the "Owners Online"
section
R the telephone application (e. g. for iPhone ®
,
Android)
To do this, you will need your identification
number and password.
iThe vehicle remote closing feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Stolen vehicle recovery service
If your vehicle has been stolen:
X Notify the police.
The police will issue a numbered incident
report.
X This number will be forwarded to the
Mercedes-Benz Customer Assistance Cen-
ter together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The Mercedes-Benz Customer Assistance Cen-ter contacts you and the local law enforce-
ment agency if the vehicle is located.
However, only the law enforcement agency is informed of the location of the vehicle.
iIf the anti-theft alarm system is activated
for longer than 30 seconds, the Mercedes-
Benz Customer Assistance Center is auto-
matically notified.
Vehicle Health Check
With the Vehicle Health Check, the Customer Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the Customer Assistance Center. The customer
service representative can use the received
data to decide what kind of assistance is
required. You are then, for example, guided tothe nearest authorized Mercedes-Benz Cen-
ter or a recovery vehicle is called. If vehicle data needs to be transferred during
an MB Info call or a Roadside Assistance call, this is initiated by the Customer Assistance
Center. You will see the
Roadside AssisZ
tance Connected message in the COMAND
display. If the vehicle remote malfunction
diagnosis can be started, the
Request for
vehicle diagnosis received. Start
vehicle diagnosis? message appears in
the display.
X Confirm the message with
Yes.
X When the
Vehicle Diagnosis Please
start ignition message appears, turn
the SmartKey to position 2 in the ignition
lock ( Y page 149).
X When the
Please follow the instrucZ
tions received by phone and move
your vehicle to a safe position
message appears, follow the customer ser-
vice representative's instructions.
The message in the display disappears.
If you select
Cancel the remote malfunc-
tion diagnosis is canceled completely.
The vehicle operating state check begins.
You will see the
Vehicle diagnosis
activated message.
When the diagnosis is completed, the
TransZ
fer vehicle diagnostics data (Voice
connection may be interrupted durZ
ing data transfer) message appears. The
vehicle data can now be sent to the Customer Assistance center.
X Press
OK to confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
You will see the
Vehicle diagnosis:
Transferring data... message.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice con-
nection is re-established after the transfer is
complete. If necessary, you will be contacted at a later time by another means, e.g. by e-
mail or phone.
Features293
Stowage and features
Z