seats MERCEDES-BENZ GLK-CLASS SUV 2015 Owners Manual

Index ................................................... ....4
Introduction ......................................... 22
At a glance ........................................... 31
Safety ................................................... 41
Opening and closing ...........................77
Seats, steering wheel and mirrors ....99
Lights and windshield wipers ..........115
Climate control ................................. 131
Driving and parking ..........................147
On-board computer and displays ....219
Stowage and features ......................273
Maintenance and care ......................299
Roadside Assistance ........................313
Wheels and tires ............................... 331
Technical data ................................... 371
Contents3

Safety systemsee Driving safety systems
Seat belts
Adjusting the driver's and front-
passenger seat belt ......................... 59
Adjusting the height ......................... 59
Belt force limiters ............................ 60
center rear-compartment seat ......... 59
Cleaning ......................................... 31 2
Correct usage .................................. 57
Emergency Tensioning Devices ........ 60
Fastening ......................................... 58
Important safety guidelines ............. 56
Releasing ......................................... 59
Safety guidelines ............................. 43
Switching belt adjustment on/off
(on-board computer) ...................... 233
Warning lamp ................................. 260
Warning lamp (function) ................... 60
Seats
Adjusting (electrically) ................... 101
Adjusting lumbar support .............. 104
Adjusting the 4-way lumbar sup-
port ............................................... . 104
Adjusting the head restraint .......... 102
Cleaning the cover ......................... 311
Correct driver's seat position ........ 100
Folding the backrest (rear com-
partment) forwards/back .............. 276
Folding the rear bench seat for-
wards/back ................................... 276
Important safety notes .................. 101
Seat heating problem .................... 106
Storing settings (memory func-
tion) .............................................. . 112
Switching seat heating on/off ....... 105
Sensors (cleaning instructions) ....... 309
Service menu (on-board com-
puter) .................................................. 2 30
Service products
Brake fluid ..................................... 377
Coolant (engine) ............................ 378
DEF special additives ..................... 376
Engine oil ....................................... 377
Fuel ............................................... . 373
Important safety notes .................. 373
Refrigerant (air-conditioning sys-
tem) ............................................... 379Washer fluid ................................... 379
Setting the air distribution ............... 140
Setting the airflow ............................ 141
Settings
Factory (on-board computer) ......... 234
On-board computer ....................... 230
Side impact air bag ............................. 47
Side marker lamp (display mes-
sage) ................................................... 245
Side windows
Cleaning ......................................... 30 8
Convenience closing feature ............ 93
Convenience opening feature .......... 93
Important safety information ........... 91
Opening/closing .............................. 92
Problem (malfunction) ..................... 94
Resetting ......................................... 94
Sliding sunroof
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 81
Changing the programming ............. 80
Checking the battery ....................... 81
Convenience closing feature ............ 93
Convenience opening feature .......... 93
Display message ............................ 258
Door central locking/unlocking ....... 78
Important safety notes .................... 78
Loss ................................................. 83
Mechanical key ................................ 80
Positions (ignition lock) ................. 149
Problem (malfunction) ..................... 83
Starting the engine ........................ 151
Snow chains ...................................... 335
Sockets
Center console .............................. 285
General notes ................................ 284
Rear compartment ......................... 285
Special seat belt retractor .................. 64
Specialist workshop ............................ 27
Speed, controlling
see Cruise control
Speedometer
Digital ............................................ 224
In the Instrument cluster ................. 33
Segments ...................................... 221
16Index

Protection of the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel con-
sumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking.
R change gear in good time and use each gear
only up to Ô of its maximum engine speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel consump-
tion.
Environmental concerns and recom-
mendations
Wherever the operating instructions require
you to dispose of materials, first try to regen-
erate or re-use them. Observe the relevant
environmental rules and regulations when
disposing of materials. In this way you will
help to protect the environment.
Genuine Mercedes-Benz parts
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the same Limited Warranty entitlements as new
parts.
! Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for these restraint systems, may be installed in
the following areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument cluster
R center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint sys-
tems.
Have aftermarket accessories installed at a qualified specialist workshop.
22Introduction

Door control panel
FunctionPage
:Opens the door84
;%& Unlocks/locks
the vehicle
85
=Adjusts the seats electri-
cally
101
?r 45=
Stores settings for the seat,
exterior mirrors and steer-
ing wheel
112
AZ Selects the left exte-
rior mirror
109
Bö Folds the exterior mir-
rors in/out
110
C\ Selects the right exte-
rior mirror
109
FunctionPage
D7 Adjusts the exterior
mirrors
109
EW Opens/closes the
front side windows
92
FW Opens/closes the
rear side windows
92
Gn Activates/deacti-
vates the override feature
for the side windows in the
rear compartment
67
Hq Opens/closes the
tailgate
90
Door control panel39
At a glance

cover, outer sides of the seat backrests,
door trim panels, or door frame trims.
R Do not install additional electrical/elec-
tronic equipment on or near SRS compo-
nents and wiring.
R Keep area between air bags and occupants
free of objects (e.g. packages, purses,
umbrellas, etc.).
R Do not hang items such as coat hangers
from the coat hooks or handles over the
door. These items may be thrown around in
the vehicle and cause head and other inju-
ries when the window curtain air bag is
deployed.
R Air bag system components will be hot after
an air bag has inflated. Do not touch them.
R Never place your feet on the instrument
panel, dashboard, or on the seat. Always
keep both feet on the floor in front of the
seat.
R Improper repair work on the SRS creates a
risk of rendering the SRS inoperative or
causing unintended air bag deployment.
Work on the SRS must therefore only be
performed by qualified technicians. Con-
tact an authorized Mercedes-Benz Center.
R For your protection and the protection of
others, when scrapping the air bag unit or
ETD, our safety instructions must be fol-
lowed. These instructions are available
from any authorized Mercedes-Benz Cen-
ter.
R Given the considerable deployment speed,
required inflation volume, and the material
of the air bags, there is the possibility of
abrasions or other, potentially more seriousinjuries resulting from air bag deployment.
If you sell your vehicle, Mercedes-Benz
strongly recommends that you inform the
subsequent owner that the vehicle is equip-
ped with SRS. Also, refer them to the appli-
cable section in the Operator's Manual.Air bags
Important safety notes
The air bag installation locations are identi-
fied by the AIR BAG symbol.
GWARNING
Using unsuitable seat covers could restrict or even prevent deployment of the air bags inte- grated into the seats. Consequently, the air
bags cannot protect vehicle occupants as
they are designed to do. In addition, the func-
tion of the air bag deactivation system could
be restricted. This poses an increased risk of
injury or even fatal injury.
You should only use seat covers that have
been approved for the respective seat by
Mercedes-Benz.
You should only use seat covers that have
been approved for your vehicle by Mercedes- Benz. The seat covers must have a special
tear seam for side impact air bags. Otherwise,
the side impact air bags cannot deploy cor-
rectly and therefore cannot provide the inten- ded protection in the event of an accident.
GWARNING
The air bag parts are hot after an air bag has
been deployed. There is a risk of injury.
Do not touch the air bag parts. Have a
deployed air bag replaced at a qualified spe-
cialist workshop as soon as possible.
GWARNING
Air bags are designed to reduce the incidenceof injuries and fatalities in certain situations: R frontal impacts (driver's and front-
passenger front air bags and driver's knee
bag)
R side impacts (side impact air bags, window
curtain air bags and pelvis air bags)
R rollover (window curtain air bags)
However, no system available today can com- pletely eliminate injuries and fatalities.
44Occupant safety
Safety

The front-passenger front air bag will only bedeployed if:
R the system, based on the OCS weight sen-
sor readings, detects that the front-
passenger seat is occupied
R the PASSENGER AIR BAG OFF indicator
lamp on the center console is not lit
(Y page 49)
R the air bag control unit predicts a high-
impact severity
Driver's knee bag
The driver's knee bag increases protection of
the driver against: R knee injuries
R thigh injuries
R lower leg injuries
Driver's knee bag : deploys under the steer-
ing column. If, during a frontal collision, the
system determines that air bag deployment
can offer additional protection to that provi-
ded by the seat belt, driver's knee bag : is
deployed along with the driver's air bag. Driv-
er's knee bag : operates best in conjunction
with correctly positioned and fastened seat
belts.
Side impact air bags
GWARNING
Using unsuitable seat covers could restrict or even prevent deployment of the air bags inte- grated into the seats. Consequently, the air
bags cannot protect vehicle occupants as
they are designed to do. In addition, the func- tion of the air bag deactivation system could
be restricted. This poses an increased risk of
injury or even fatal injury.
You should only use seat covers that have
been approved for the respective seat by
Mercedes-Benz.
GWARNING
Sensors to control the air bags are located inthe doors. Modifications or work not per-
formed correctly to the doors or door panel-
ing, as well as damaged doors, can lead to the
function of the sensors being impaired. The air bags might therefore not function properly
any more. Consequently, the air bags cannot
protect vehicle occupants as they are
designed to do. There is an increased risk of
injury.
Never modify the doors or parts of the doors.
Always have work on the doors or door pan-
eling carried out at a qualified specialist work- shop.
You should only use seat covers that have
been approved for your vehicle by Mercedes-
Benz. The seat covers must have a special
tear seam for side impact air bags. Otherwise, the side impact air bags cannot deploy cor-
rectly and therefore cannot provide the inten-
ded protection in the event of an accident.
When deployed, the side impact air bags offer additional protection for the thorax of the
vehicle occupants on the side of the vehicle
on which the impact occurs. However, they
do not protect the:
R head
R neck
R arms
Occupant safety47
Safety
Z

Side impact air bags : deploy next to the
outer seat cushions.
Side impact air bags : are deployed:
R on the side on which an impact occurs
R at the start of an accident with a high rate of
lateral vehicle deceleration or acceleration,
e.g. in a side impact
R independently of the use of the seat belt
R independently of the front air bags
R independently of the ETDs
If the vehicle rolls over, the side impact air
bags are generally not deployed. Side impact air bags are deployed if the system detects
high vehicle deceleration or acceleration in a
lateral direction and determines that side
impact air bag deployment can offer addi-
tional protection to that provided by the seat belt.
Side impact air bags : will not deploy in side
impacts which do not exceed the system's
preset deployment thresholds for lateral
acceleration/deceleration. You will then be
protected by the fastened seat belt.
The side impact air bag on the front-
passenger side is not deployed in the follow-
ing situations:
R OCS has detected that the front-passenger
seat is unoccupied.
R the front-passenger seat belt is not fas-
tened.
The side impact air bag on the front-
passenger side will deploy if the front-
passenger seat belt is fastened, regardless of whether the front-passenger seat is occupied
or not.
Pelvis air bags
GWARNING
Unsuitable seat covers could restrict or even
prevent the deployment of the air bags inte-
grated into the seats. Consequently, the air
bags cannot protect vehicle occupants as
they are designed to do. In addition, the func-
tion of the Occupant Classification System
(OCS) could be restricted. This poses an
increased risk of injury or even fatal injury.
You should only use seat covers that have
been approved for the respective seat by
Mercedes-Benz.
Pelvis air bag deployment enhances the level of protection of the vehicle occupants on the
side of the vehicle on which the impact
occurs.
Pelvis air bags : deploy next to and below
the outer seat cushions. They are deployed:
R on the side on which an impact occurs
R at the start of an accident with a high rate of
lateral vehicle deceleration or acceleration,
e.g. in a side impact
R independently of the use of the seat belt
R independently of the front air bags
R independently of the ETDs
If the vehicle rolls over, the pelvis air bags are
generally not deployed. Exception: if the sys- tem detects high vehicle deceleration or
acceleration in a lateral direction and deter-
48Occupant safety
Safety

For safety reasons, Mercedes-Benz recom-
mends that you only use seat accessories
that have been approved by Mercedes-Benz.
Both the driver and the front passenger
should always observe the PASSENGER AIR
BAG OFF indicator lamp as an indication of
whether or not the front passenger is posi-
tioned correctly. Observe also the air bag dis-play messages that can be displayed in the
instrument cluster ( Y page 242).
GWARNING
If the 45 indicator lamp illuminates
when an adult or someone larger than a small individual is in the front-passenger seat, have the front passenger reposition himself or her-
self in the seat until the 45 indicator
lamp goes out.
In the event of a collision, the air bag control
unit will not allow front-passenger front air
bag deployment when the OCS has classified
the front-passenger seat occupant as weigh-
ing as much as or less than a typical 12-
month-old child in a standard child restraint or if the front-passenger seat is classified as
being empty.
When the OCS senses that the front-
passenger seat occupant is classified as
being up to or less than the weight of a typical
12-month-old child in a standard child
restraint, the 45 indicator lamp will
illuminate when the engine is started and
remain illuminated, indicating that the front-
passenger front air bag is deactivated.
When the OCS senses that the front-
passenger seat is classified as being empty,
the 45 indicator lamp will illuminate
when the engine is started and remain illumi-
nated, indicating that the front-passenger
front air bag is deactivated.
When the OCS senses that the front-
passenger seat occupant is classified as
being heavier than the weight of a typical 12-
month-old child seated in a standard child
restraint or as being a small individual (such
as a young teenager or a small adult), the45 indicator lamp will illuminate for
approximately 6 seconds when the engine is
started and then, depending on occupant
weight sensor readings from the front-
passenger seat, remain illuminated or go out.
With the 45 indicator lamp illumina-
ted, the front-passenger front air bag is deac-
tivated. With the 45 indicator lamp
out, the front-passenger front air bag is acti-
vated.
When the OCS senses that the front-
passenger seat occupant is classified as an
adult or someone larger than a small individ-
ual, the 45 indicator lamp will illumi-
nate for approximately 6 seconds when the
engine is started and then go out, indicating
that the front-passenger front air bag is acti-
vated.
If the 45 indicator lamp is illuminated,
the front-passenger front air bag is deactiva-
ted and will not be deployed.
If the 45 indicator lamp is not illumi-
nated, the front-passenger front air bag is
activated and will be deployed:
R in the event of certain frontal impacts
R if impact exceeds a preset deployment
threshold
R independently of the side impact air bags
If the front-passenger front air bag is
deployed, the rate of inflation will be influ-
enced by: R the rate of relevant vehicle deceleration as
assessed by the air bag control unit
R the front passenger's weight category as
identified by OCS
GWARNING
According to accident statistics, children are
safer when properly restrained on the rear
seats than on the front-passenger seat. Thus,
we strongly recommend that children be
placed in the rear seats whenever possible.
Regardless of seating position, children 12
years old and under must be seated and prop- erly secured in an appropriate infant restraint,
50Occupant safety
Safety

GWARNING
If the 45 indicator lamp does not illuminate or remains out wi th the weight of a typical 12-
month-old child in a standard child restraint or less, or is unoccupied, on the front-passenger seat,
do not transport a child on the front-passenger seat until the system has b een repaired.
PRE-SAFE® (anticipatory occupant
protection system)
Introduction
PRE-SAFE ®
takes preemptive measures to
protect occupants in certain hazardous sit-
uations.
Important safety notes
! Make sure that there are no objects in the
footwell under or behind the seats when
moving the seats back. There is a risk that
the seats and/or the objects could be dam-
aged.
Despite your vehicle being equipped with the PRE-SAFE ®
system, the possibility of per-
sonal injuries occurring as a result of an acci-
dent cannot be eliminated.
Always adapt your driving style to suit the
prevailing road and weather conditions and
maintain a safe distance from the vehicle in
front. Drive carefully.
Function
PRE-SAFE ®
intervenes:
R in emergency braking situations, e.g. when
BAS is activated.
R in critical driving situations, e.g. when phys-
ical limits are exceeded and the vehicle
understeers or oversteers severely.
R vehicles with the Driving Assistance
package: when BAS PLUS intervenes pow-
erfully or the radar sensor system detects
an imminent danger of collision in certain
situations. If you are driving faster than approximately
20 mph (30 km/h) PRE-SAFE
®
may take the
following measures in these situations:
R the front seat belts are pre-tensioned.
R vehicles with the memory function for
the front-passenger seat: the front-
passenger seat is adjusted if it is in an
unfavorable position.
R if the vehicle skids, the side windows are
closed so that only a small gap remains.
The panorama roof with power tilt/sliding
panel is completely closed.
If the hazardous situation passes without
resulting in an accident, PRE-SAFE ®
slackens
the belt pre-tensioning. All settings made by
PRE-SAFE ®
can then be reversed.
If the seat belt pre-tensioning is not reduced: X Move the seat backrest or seat back
slightly when the vehicle is stationary.
The seat belt pre-tensioning is reduced and
the locking mechanism is released.
The seat-belt adjustment is an integral part of
the PRE-SAFE ®
convenience function. More
information about seat-belt adjustment can
be found under "Seat-belt adjustment"
( Y page 59).
NECK-PRO head restraints/NECK-
PRO luxury head restraints
GWARNING
The function of the head restraint may be
impaired if you:
R attach objects such as coat hangers to the
head restraints, for example
R use head restraint covers
54Occupant safety
Safety

If you do so, the head restraints cannot fulfill
their intended protective function in the eventof an accident. In addition, objects attached
to the head restraints could endanger other
vehicle occupants. There is an increased risk
of injury.
Do not attach any objects to the head
restraints and do not use head restraint cov-
ers.
NECK-PRO head restraints/NECK-PRO luxury
head restraints increase protection of the
driver's and front-passenger's head and
neck. In the event of a rear collision of a cer-
tain severity, the NECK-PRO head restraints/
NECK-PRO luxury head restraints on the driv- er's and front-passenger seats are moved for-wards and upwards. This provides better
head support.
If the NECK-PRO head restraints/NECK-PRO
luxury head restraints have been triggered in
an accident, reset the NECK-PRO head
restraints/NECK-PRO luxury head restraints
on the driver's seat and the front-passenger
seat ( Y page 55). Otherwise, the additional
protection will not be available in the event of
another rear-end collision. You can see that a
NECK-PRO head restraint/NECK-PRO luxury
head restraint has been triggered if it is tilted forward and can no longer be adjusted.
Mercedes-Benz recommends that you have
the NECK-PRO head restraints/NECK-PRO
luxury head restraints checked at a qualified
specialist workshop after a rear-end collision.
Resetting a triggered NECK-PRO head
restraint/NECK-PRO luxury head
restraint
Important safety notes
Mercedes-Benz recommends that you have
the functionality of the NECK-PRO head
restraints/NECK-PRO luxury head restraints
checked at a qualified specialist workshop
after a rear-end collision.
NECK-PRO head restraints
iResetting the NECK-PRO head restraints
requires a lot of strength. If you have diffi-
culty resetting the NECK-PRO head
restraints, have this work carried out at a
qualified specialist workshop.
Do not insert your finger between the uphols- tery of the head restraint and the seat. Pay
particular attention while resetting the NECK-
PRO head restraints.
X Tilt the top of the NECK-PRO head restraint
cushion forwards in the direction of
arrow :.
X Push the NECK-PRO head restraint cushion
down as far as it will go in the direction of
arrow ;.
X Firmly push the NECK-PRO head restraint
cushion back in the direction of arrow =
until the cushion engages.
X Repeat this procedure for the second
NECK-PRO head restraint.
NECK-PRO luxury head restraints
iIf you have difficulty resetting the NECK-
PRO luxury head restraints, have this work
carried out at a qualified specialist work-
shop.
Occupant safety55
Safety
Z