open bonnet MERCEDES-BENZ GLK SUV 2012 User Guide

Display messages Possible causes/consequences and
M
MSolutions J
Brake immediately Brake immediately A malfunction has occurred while the HOLD function or DIS-
TRONIC PLUS is active.
or
Vehicles with manual transmission: with the HOLD function acti-
vated, you have either:
R
opened the driver's door and released the seat belt or
R switched off the engine or
R opened the bonnet.
A tone may also sound at regular intervals. If you attempt to lock
the vehicle, the tone becomes louder.
You cannot start the engine.
X Paying attention to the traffic situation, immediately depress the
brake pedal firmly and hold until the display message disap-
pears.
X Use the folding wheel chock (Y page 333), from the vehicle tool
kit to secure the vehicle against rolling away.
You can restart the engine. J
Check brake fluid Check brake fluid
level level There is insufficient brake fluid in the brake fluid reservoir.
In addition, the red
Jwarning lamp lights up in the instrument
cluster and a warning tone sounds.
G WARNING
The braking efficiency may be impaired.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Secure the vehicle against rolling away ( Ypage 164).
X Consult a qualified specialist workshop.
X Do not top up the brake fluid. This does not correct the error. #
Check brake wear Check brake wear The brake pads/linings have reached their wear limit.
X
Visit a qualified specialist workshop. PRE-SAFE PRE-SAFE
inoperative See inoperative See
Owner's Manual Owner's Manual
Important functions of PRE-SAFE
®
have failed. All other occupant
safety systems, e.g. airbags, remain available.
X Visit a qualified specialist workshop immediately. 254
Display
messagesOn-board computer and displays

Engine (4-button multifunction steering wheel)
Display messages Possible causes/consequences and
M
MSolutions Top up
Top up
coolant coolant The coolant level is too low.
X
Top up the coolant, observing the warning notes before doing
so (Y page 316).
X If the coolant needs topping up more often than usual, have the
engine coolant system checked at a qualified specialist work-
shop. ? The fan motor is faulty.
X
If the coolant temperature is below 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in
mountainous terrain and stop-start traffic. ?
Stop vehicle Sw. Stop vehicle Sw.
eng. Off eng. Off The coolant is too hot.
A warning tone also sounds.
G WARNING
Never drive with an overheated engine. Driving when your engine
is overheated can cause some fluids which may have leaked into
the engine compartment to catch fire.
Steam from an overheated engine can cause serious burns, which
can occur just by opening the bonnet.
There is a risk of injury.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Secure the vehicle against rolling away ( Ypage 164).
X Leave the vehicle and keep a safe distance from the vehicle until
the engine has cooled down.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by frozen slush.
X Do not start the engine again until the display message goes out
and the coolant temperature is below 120 †. The engine may
otherwise be damaged.
X Pay attention to the coolant temperature display.
X If the temperature increases again, visit a qualified specialist
workshop immediately.
Under normal operating conditions and with the specified coolant
level, the coolant temperature may rise to 120 †. 264
Display messagesOn-board computer and displays

Display messages Possible causes/consequences and
M
MSolutions # The battery is not being charged.
A warning tone also sounds.
Possible causes:
R
faulty alternator
R torn poly-V-belt
R a malfunction in the electronics
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Open the bonnet.
X Check whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
X Consult a qualified specialist workshop.
If the poly-V-belt is OK:
X Visit a qualified specialist workshop. 4
Check eng. oil Check eng. oil
level level The engine oil level has dropped to the minimum level.
A warning tone also sounds.
X
Check the oil level when next refuelling, at the latest
(Y page 315).
X If necessary, top up the engine oil (Y page 316).
X Have the engine checked at a qualified specialist workshop if
the engine oil needs topping up more often than usual. 8
Reserve fuel level Reserve fuel level The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated if the fuel level
drops into the reserve range.
X
Refuel at the nearest filling station. C There is only a very small amount of fuel in the fuel tank.
The auxiliary heating cannot be operated.
X
Refuel at the nearest filling station without fail. ¸
Please Please
replace
replace air
air
cleaner
cleaner Vehicles with a diesel engine: the engine air filter is dirty and must
be replaced.
X
Visit a qualified specialist workshop. Display
messages
265On-board computer and displays Z

Engine (12-button multifunction steering wheel)
Display messages Possible causes/consequences and
M
MSolutions +
Top Top
up upcoolant
coolant See
See
Owner's Manual
Owner's Manual The coolant level is too low.
!
Avoid making long journeys with too little coolant in the engine
cooling system. The engine will otherwise be damaged.
X Top up the coolant, observing the warning notes before doing
so (Y page 316).
X If the coolant needs topping up more often than usual, have the
engine coolant system checked at a qualified specialist work-
shop. ? The fan motor is faulty.
X
If the coolant temperature is below 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in
mountainous terrain and stop-start traffic. ?
Coolant Stop vehi‐ Coolant Stop vehi‐
cle Switch engine cle Switch engine
off off The coolant is too hot.
A warning tone also sounds.
G WARNING
Never drive with an overheated engine. Driving when your engine
is overheated can cause some fluids which may have leaked into
the engine compartment to catch fire.
Steam from an overheated engine can cause serious burns, which
can occur just by opening the bonnet.
There is a risk of injury.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Secure the vehicle against rolling away (Y page 164).
X Leave the vehicle and keep a safe distance from the vehicle until
the engine has cooled down.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by frozen slush.
X Do not start the engine again until the display message goes out
and the coolant temperature is below 120 †. The engine may
otherwise be damaged.
X Pay attention to the coolant temperature display.
X If the temperature increases again, visit a qualified specialist
workshop immediately.
Under normal operating conditions and with the specified coolant
level, the coolant temperature may rise to 120 †. Display messages
267On-board computer and displays Z

Display messages Possible causes/consequences and
M
MSolutions # The battery is not being charged.
A warning tone also sounds.
Possible causes:
R
faulty alternator
R torn poly-V-belt
R a malfunction in the electronics
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Secure the vehicle against rolling away ( Ypage 164).
X Open the bonnet.
X Check whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
X Consult a qualified specialist workshop.
If the poly-V-belt is OK:
X Visit a qualified specialist workshop. 4
Check eng. oil Check eng. oil
lev. when next lev. when next
refuelling refuelling The engine oil level has dropped to the minimum level.
A warning tone also sounds.
X
Check the oil level when next refuelling, at the latest
(Y page 315).
X If necessary, top up the engine oil (Y page 316).
X Have the engine checked at a qualified specialist workshop if
the engine oil needs topping up more often than usual. 8
Reserve fuel level Reserve fuel level The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated if the fuel level
drops into the reserve range.
X
Refuel at the nearest filling station. C There is only a very small amount of fuel in the fuel tank.
The auxiliary heating cannot be operated.
X
Refuel at the nearest filling station without fail. ¸
Please Please
replace
replace air
air
filter
filter Vehicles with a diesel engine: the engine air filter is dirty and must
be replaced.
X
Visit a qualified specialist workshop. 268
Display
messagesOn-board computer and displays

Vehicle (4-button multifunction steering wheel)
Display messages Possible causes/consequences and
M
MSolutions To start engine,
To start engine,
shift to P or N shift to P or N You have attempted to start the engine with the transmission in
position Ror D.
X Shift the transmission to position Por N. P
P
Select Park (P) Select Park (P) You have switched off the engine with the Start/Stop button and
opened the driver's door.
You wanted to lock the vehicle.
A warning tone also sounds.
or
You have switched off the engine with the Start/Stop button and
opened the driver's door with the transmission in position N.
X Shift the transmission to position P.A The tailgate is open.
G WARNING
When the engine is running, exhaust gases can enter the vehicle
interior if the tailgate is open.
There is a risk of poisoning.
X Close the tailgate. ? Vehicles with an anti-theft alarm system: the bonnet is open. A
warning tone also sounds.
G WARNING
The open bonnet may then block your view when the vehicle is in
motion.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 164).
X Close the bonnet. C At least one door is open. A warning tone also sounds.
X
Close all doors. 278
Display messagesOn-board computer and displays

Display messages Possible causes/consequences and
M
MSolutions ? Vehicles with an anti-theft alarm system: the bonnet is open. A
warning tone also sounds.
G WARNING
The open bonnet may then block your view when the vehicle is in
motion.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Ypage 164).
X Close the bonnet. C At least one door is open. A warning tone also sounds.
X
Close all doors. &
inoperative Bat‐ inoperative Bat‐
tery low tery low The on-board voltage is too low. The auxiliary heating has switched
itself off or cannot be switched on (Y
page 137).
X Drive for a longer distance.
The battery is being charged. The auxiliary heating is operational
again as soon as the on-board electrical system voltage is suf-
ficient. &
inoperative inoperative
Refuel
Refuel
vehicle
vehicle There is too little fuel in the fuel tank. The auxiliary heating cannot
be switched on (Y
page 137).
X Refuel at the nearest filling station. &
Inoperative See Inoperative See
Owner's Manual Owner's Manual The auxiliary heating has a temporary malfunction or is faulty.
X
When the vehicle is on a level surface and the engine has cooled
down, make up to four attempts to switch on the auxiliary heat-
ing, waiting several minutes between each attempt
(Y page 137).
X If the auxiliary heating does not switch on, consult a qualified
specialist workshop. 280
Display
messagesOn-board computer and displays

Have service work carried out as described
in the Service Booklet. This may otherwise
lead to increased wear and damage to the
major assemblies or the vehicle.
A qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre, will reset the
ASSYST PLUS service interval display after
the service work has been carried out. You
can also obtain further information on main-
tenance work, for example.
Special service requirements
Arduous operating conditions or increased
loads on the vehicle will require some service
work to be performed more often than for a
vehicle in normal use. Such arduous condi-
tions include regular city driving with frequent
intermediate stops and use in mountainous
terrain or on poor road surfaces.
For example, if the vehicle is used under ardu-
ous operating conditions, have air filters,
engine oil and oil filters changed frequently
and check the wheels often. Further informa-
tion can be obtained at a qualified specialist
workshop, e.g. a Mercedes-Benz Service
Centre.
Driving abroad
An extensive Mercedes-Benz Service network
is also available in other countries. The
Service Hotline's current telephone numbers
for use when you are abroad are to be found
in the "Mercedes-Benz Service24h" section
of the Service Booklet. AdBlue
®
service display
i For BlueTEC vehicles only.
To function properly, BlueTEC exhaust gas
aftertreatment must be operated with the
reducing agent AdBlue ®
. AdBlue ®
is topped
up as part of the service. Under normal oper-
ating conditions, a full tank of AdBlue ®
should
last until the next service due date.
Depending on how and where the vehicle is
used, there may be an increase in the AdBlue
®
consumption, resulting in the next
service due date being brought forward.
Certain display messages show that
AdBlue ®
must be topped up, e.g.
Refill AdBlue at workshop See Own‐
Refill AdBlue at workshop See Own‐
er's Manual er's Manual
Refill AdBlue at workshop No start Refill AdBlue at workshop No start
in .. km in .. km
A warning tone also sounds.
You can no longer start the engine when the
AdBlue ®
supply has been used up.
R 4-button multifunction steering wheel
(Y page 266)
R 12-button multifunction steering wheel
(Y page 269)
! Have the AdBlue ®
tank topped up at a
qualified specialist workshop only. The
vehicle may otherwise be damaged or
soiled.
Before taking a trip with your vehicle outside
Europe, have the AdBlue ®
supply checked at
a qualified specialist workshop. If necessary,
have AdBlue ®
topped up. Before a longer stay
outside of Europe, consult a qualified special-
ist workshop.
Observe the notes on AdBlue ®
(Y page 368).
You can obtain further information about
BlueTEC exhaust gas aftertreatment and
AdBlue ®
from any Mercedes-Benz Service
Centre. Engine compartment
Bonnet
Opening the bonnet G
WARNING
Do not pull the release lever while the vehicle
is in motion. If you do so, the bonnet may open
up and block your view. Engine compartment
313Maintenance and care Z

G
WARNING
There is a risk of injury if the bonnet is open,
even if the engine is not running.
Some engine components can become very
hot.
To avoid the risk of burns, only touch those
components described in the Owner's Manual
and observe the relevant safety notes. G
WARNING
The radiator fan between the radiator and the
engine can start automatically, even if the key
has been removed from the ignition lock. For
this reason, you must not reach into the fan
rotation area. You could otherwise be injured.
Vehicles with a petrol engine: The elec-
tronic ignition system uses high voltage. For
this reason, you must never touch ignition
system components (ignition coil, ignition
cables, spark plug connectors or test socket)
while:
R the engine is running
R the engine is being started
R the ignition is switched on and the engine
is being cranked by hand
You could otherwise suffer an electric shock
and be seriously or even fatally injured.
Vehicles with a diesel engine: The elec-
tronic injection control uses high voltage. For
this reason, you must never touch injection
system components while:
R the engine is running
R the engine is being started
R the ignition is switched on
You could otherwise suffer an electric shock
and be seriously or even fatally injured.
X Make sure that the windscreen wipers are
switched off. G
WARNING
The windscreen wipers and wiper linkage
could be set in motion. When the bonnet is open, you or others could
be injured by the wiper linkage.
Make sure that the windscreen wipers are
switched off. Remove the key or make sure
that no ignition position has been selected
with KEYLESS-GO. All indicator lamps must be
off in the instrument panel.
X
Pull release lever :on the bonnet.
The bonnet is released.
! Make sure that the windscreen wipers are
not folded away from the windscreen. Oth-
erwise, you could damage the windscreen
wipers or the bonnet. X
Reach into the gap, pull bonnet catch han-
dle ;up and lift the bonnet.
If you lift the bonnet by approximately
40 cm, the bonnet is opened and held open
automatically by the gas-filled struts. 314
Engine compartmentMaintenance and care

Closing the bonnet
G
WARNING
Make sure that nobody can become trapped
as you close the bonnet.
X Lower the bonnet and let it fall from a
height of approximately 20 cm.
X Check that the bonnet has engaged prop-
erly.
If the bonnet can be raised slightly, it is not
properly engaged. Open it again and close
it with a little more force. Radiator
Vehicles with a diesel engine: do not cover
the radiator. Do not use thermal mats, insect
protection covers or anything similar. Doing
so can cause the Onboard Diagnostics Sys-
tem to display inaccurate values. Some of
these values are legally required and must
always be correct. Engine oil
General notes on oil level Depending on your driving style, the vehicle
consumes up to 0.8 l of oil per 1,000 km. The
oil consumption may be higher than this when
the vehicle is new or if you frequently drive at
high engine speeds.
Depending on the engine, the oil dipstick may
be installed at a different location.
When checking the oil level:
R park the vehicle on a level surface.
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
R if the engine is not at normal operating
temperature, e.g. if the engine was only
started briefly: wait about 30 minutes
before carrying out the measurement. Checking the oil level using the oil dip-
stick Example: vehicles with a petrol engine
Example: vehicles with a diesel engine
X
Park the vehicle on a level surface.
To check the oil level with the engine at
normal operating temperature, switch the
engine off and wait for approximately five
minutes.
X Pull oil dipstick :out of the oil dipstick
tube.
X Wipe off oil dipstick :.
X Slowly slide oil dipstick :into the guide
tube to the stop, and take it out again.
If the level is between MIN mark =and
MAX mark ;, the oil level is correct.
X If the oil level has dropped to MIN mark
= or below, add 1.0 litre of engine oil. Engine compartment
315Maintenance and care Z