MERCEDES-BENZ GLK SUV 2012 Owners Manual

Problem Possible causes/consequences and
M
MSolutions !
The yellow ABS warning
lamp is lit while the
engine is running. A
warning tone also
sounds.
EBD is not available due to a malfunction. Therefore, ABS, BAS,
BAS PLUS, ESP
®
, PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD func-
tion, hill start assist, the adaptive brake lights and ESP ®
trailer
stabilisation, for example, are not available either.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely affec-
ted. The braking distance in an emergency braking situation can
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
The danger of skidding and having an accident increases.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. J֌!
The red brake warning
lamp, the yellow ESP
®
and ESP ®
OFF warning
lamps and the yellow
ABS warning lamp are
lit while the engine is
running. ABS and ESP
®
are not available due to a fault. Therefore, BAS, BAS
PLUS, EBD, PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD function, hill
start assist, the adaptive brake lights and ESP ®
trailer stabilisa-
tion, for example, are not available either.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely affec-
ted. The braking distance in an emergency braking situation can
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
The danger of skidding and having an accident increases.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. 288
Warning and indicator lamps in the instrument clusterOn-board computer and displays

Problem Possible causes/consequences and
M
MSolutions ֊
The yellow ESP
®
warn-
ing lamp flashes while
the vehicle is in motion. ESP
®
or traction control has intervened because there is a risk of
skidding or at least one wheel has started to spin.
Cruise control or DISTRONIC PLUS is deactivated.
X Only depress the accelerator pedal as far as necessary when
pulling away.
X Accelerate more gently while the vehicle is in motion.
X Adapt your driving style to suit the road and weather conditions.
X Do not deactivate ESP ®
.
Exceptions: (Y page 67) å
The yellow ESP
®
OFF
warning lamp is lit while
the engine is running. ESP
®
is deactivated.
G WARNING
If ESP ®
is switched off, ESP ®
is unable to stabilise the vehicle.
The danger of skidding and having an accident increases.
X Reactivate ESP ®
.
Exceptions: (Y page 67)
X Adapt your driving style to suit the road and weather conditions.
If ESP ®
cannot be activated:
X Drive on carefully.
X Have ESP ®
checked at a qualified specialist workshop. ÷äå
The yellow ESP
®
and
ESP ®
OFF warning
lamps are lit while the
engine is running. ESP
®
, BAS, BAS PLUS, PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD
function, hill start assist, the adaptive brake lights and ESP ®
trailer
stabilisation are not available due to a malfunction.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above.
The braking distance in an emergency braking situation can thus
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
The danger of skidding and having an accident increases.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
289On-board computer and displays Z

Problem Possible causes/consequences and
M
MSolutions ֌
The yellow ESP
®
and
ESP ®
OFF warning
lamps are lit while the
engine is running. ESP
®
, BAS, PRE-SAFE ®
, the HOLD function, hill start assist and
ESP ®
trailer stabilisation are temporarily unavailable.
The adaptive brake lights, BAS PLUS and PRE-SAFE ®
Brake may
also have failed.
ATTENTION ASSIST is deactivated.
Self-diagnosis is not yet complete.
G WARNING
The brake system continues to function normally, but without the
functions listed above.
The braking distance in an emergency braking situation can thus
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
The danger of skidding and having an accident increases.
X Carefully drive on a suitable stretch of road, making slight steer-
ing movements at a speed above 20 km/h.
The functions mentioned above are available again when the
warning lamp goes out.
If the warning lamp is still on:
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. 290
Warning and indicator lamps in the instrument clusterOn-board computer and displays

Problem Possible causes/consequences and
M
MSolutions J
The red brake system
warning lamp comes on
while the vehicle is
moving. A warning tone
also sounds.
You are driving with the parking brake applied.
X
Release the parking brake.
The warning lamp goes out and the warning tone ceases. 6
The red SRS warning
lamp is lit while the
engine is running.
There is a malfunction in the SRS (Supplemental Restraint Sys-
tem).
G WARNING
The airbags or belt tensioners may either be triggered uninten-
tionally or, in the event of an accident, may not be triggered.
This poses an increased risk of injury.
X Drive on carefully.
X Have SRS checked at a qualified specialist workshop immedi-
ately.
For further information about the Supplemental Restraint System,
see (Y page 43). Engine
Problem Possible causes/consequences and
M MSolutions ;
The yellow engine diag-
nostics warning lamp
lights up while the
engine is running.
There may be a fault, for example:
R
in the engine management
R in the fuel injection system
R in the exhaust system
R in the ignition system (for vehicles with petrol engines)
R in the fuel system
The emission limit values may be exceeded and the engine may
be running in emergency mode.
X Have the vehicle checked as soon as possible at a qualified
specialist workshop. Vehicles with a diesel engine: the fuel tank has been run dry
(Y
page 163).
X Start the engine three to four times after refuelling.
If the yellow engine diagnostics warning lamp goes out, emer-
gency running mode is cancelled. The vehicle need not be
checked. Warning and indicator lamps in the instrument cluster
291On-board computer and displays Z

Problem Possible causes/consequences and
M
MSolutions 8
The yellow reserve fuel
warning lamp lights up
while the engine is run-
ning. The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated if the fuel level
drops into the reserve range.
X
Refuel at the nearest filling station. ?
The red coolant warn-
ing lamp lights up while
the engine is running
and the coolant tem-
perature gauge is at the
start of the scale. The temperature sensor for the coolant temperature gauge is
faulty.
The coolant temperature is no longer being monitored. There is a
risk of engine damage if the coolant temperature is too high.
X
Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine. Do not continue driving
under any circumstances.
X Secure the vehicle against rolling away (Y page 164).
X Consult a qualified specialist workshop. 292
Warning and indicator lamps in the instrument clusterOn-board computer and displays

Problem Possible causes/consequences and
M
MSolutions ?
The red coolant warn-
ing lamp comes on
while the engine is run-
ning.
The coolant level is too low.
If the coolant level is correct, the airflow to the engine radiator
may be blocked or the electric engine radiator fan may be mal-
functioning.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X
Observe the additional display messages in the multifunction
display.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Let the engine and coolant cool down.
X Check the coolant level and top up the coolant (Y page 316).
Observe the warning notes as you do so.
X If you have to top up the coolant frequently, have the engine
cooling system checked.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by frozen slush.
X If the coolant temperature is below 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in
mountainous terrain and stop-start traffic. ?
The red coolant warn-
ing lamp comes on
while the engine is run-
ning. A warning tone
also sounds.
The coolant temperature has exceeded 120 †. The airflow to the
engine radiator may be blocked or the coolant level may be too
low.
The engine is not being cooled sufficiently and may be damaged.
X
Observe the additional display messages in the multifunction
display.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Let the engine and coolant cool down.
X Check the coolant level and top up the coolant (Y page 316).
Observe the warning notes as you do so.
X If you have to top up the coolant frequently, have the engine
cooling system checked.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by frozen slush.
X If the coolant temperature is below 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in
mountainous terrain and stop-start traffic. Warning and indicator lamps in the instrument cluster
293On-board computer and displays Z

Driving systems
Problem Possible causes/consequences and
M
MSolutions ·
The red distance warn-
ing lamp lights up while
the vehicle is in motion.
G
WARNING
The distance to the vehicle in front is too small for the speed
selected.
There is a risk of an accident.
X Increase the distance. ·
The red distance warn-
ing lamp lights up while
the vehicle is in motion.
A warning tone also
sounds.
G
WARNING
You are approaching a vehicle or a stationary obstacle in your line
of travel at too high a speed.
There is a risk of an accident.
X Be prepared to brake immediately.
X Pay careful attention to the traffic situation. You may have to
brake or take evasive action.
More information about DISTRONIC PLUS (Y page 178) and
PRE-SAFE ®
Brake (Y page 69). 294
Wa
rning and indi cator lamps in the instrument clusterOn-board computer and displays

Useful information
............................296
Loading guidelines ............................296
Stowage areas .................................. 296
Features ............................................. 305 295Stowing and features

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos-
sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 27). Loading guidelines
G
WARNING
Secure and position the load as described in
the loading guidelines.
Otherwise, vehicle occupants could
be injured by the load being thrown around in
the event of sharp braking, a sudden change
in direction or an accident.
You will find further information in the "Secur-
ing a load" section.
Even if you follow all the loading guidelines,
the load will increase the risk of injury in the
event of an accident. G
WARNING
Keep the tailgate closed when the engine is
running. Otherwise, you could be poisoned by
exhaust fumes entering the vehicle.
The handling characteristics of a laden vehi-
cle are dependent on the distribution of the
load within the vehicle. For this reason, you
should observe the following notes when
transporting a load:
R when transporting a load, never exceed the
maximum permissible gross vehicle weight
or the permissible axle loads for the vehicle
(including occupants).
R position heavy loads as far forwards as pos-
sible and as low down in the load compart-
ment as possible. R
the load must not protrude above the upper
edge of the seat backrests.
R always place the load against the rear or
front seat backrests. Make sure that the
seat backrests are securely locked into
place.
R hook in the safety net when loading.
R always place the load behind unoccupied
seats if possible.
R secure the load with sufficiently strong and
wear-resistant lashing material. Pad sharp
edges for protection.
i Load restraints are available at any quali-
fied specialist workshop, e.g. a Mercedes-
Benz Service Centre. Stowage areas
Stowage compartments
Important safety notes G
WARNING
The stowage compartments must be closed
when items are stored in them. Luggage nets
are not designed to secure heavy items of
luggage.
You or other vehicle occupants could be
injured by objects being thrown around if you:
R brake sharply
R change direction suddenly
R are involved in an accident
Sharp-edged and fragile objects must not be
placed in the luggage net.
Do not place hard objects in the map pockets.
Objects must not protrude from the map
pockets. 296
Stowage areasStowing and features

Front stowage compartments
Glove compartment
X
To open: pull handle :and open glove
compartment flap ;.
X To close: fold glove compartment flap ;
upwards until it engages.
The glove compartment can only be locked
and unlocked using the emergency key ele-
ment. X
To lock: insert the emergency key element
into the lock and turn it 90° clockwise to
position 2.
X To unlock: insert the emergency key ele-
ment into the lock and turn it 90° anti-
clockwise to position 1.
i The glove compartment can be ventilated
(Y page 142). Stowage compartment in the centre con-
sole
X
To open: slide cover :in the direction of
the arrow.
Stowage compartment/telephone com-
partment under the armrest X
To open: press left-hand button ;or right-
hand button :.
The stowage compartment opens.
i Depending on the vehicle's equipment, a
USB port and an AUX-IN jack or a Media
Interface are installed in the stowage com-
partment. A Media Interface is a universal
interface for portable audio equipment, e.g.
for an iPod ®
or MP3 player (see the sepa-
rate Audio or COMAND Online operating
instructions).
Before using these connections, you must
remove the mobile phone bracket (see the
separate installation instructions) and fold
up the preinstalled mobile phone holder
(Y page 310). Stowage areas
297Stowing and featu res Z