heating MERCEDES-BENZ GLK SUV 2012 Owner's Guide
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Page 220 of 381

The maximum noseweight of the trailer draw-
bar on the ball coupling is 80 kg. However,
the actual noseweight may not be higher than
the value which is given on the trailer tow
hitch or trailer identification plates. The low-
est weight applies.
! Use a drawbar noseweight as close as
possible to the maximum permissible nose-
weight. Do not use a noseweight of less
than 50kg, otherwise the trailer may come
loose.
Note that the payload and the rear axle load
are reduced by the actual payload.
i The height of the ball coupling changes
with the load of the vehicle. If necessary,
use a trailer with a height-adjustable draw-
bar.
Driving tips i
Observe the notes on ESP ®
trailer stabi-
lisation (Y page 69).
The maximum permissible speed for vehicle/
trailer combinations depends on the type of
trailer. Before beginning the journey, check
the trailer's documents to see what the max-
imum permitted speed is. Observe the legally
prescribed maximum speed in the relevant
country.
For certain Mercedes-Benz vehicles, the max-
imum permissible rear axle load is increased
when towing a trailer. Refer to the "Technical
data" section to find out whether this applies
to your vehicle. If you utilise any of the added
maximum rear axle load when towing a trailer,
the vehicle/trailer combination may not
exceed a maximum speed of 100 km/h for
reasons concerning the operating permit.
This also applies in countries in which the
permissible maximum speed for vehicle/
trailer combinations is above 100 km/h.
When towing a trailer, your vehicle's handling
characteristics will be different in comparison
to when driving without a trailer, and it will
consume more fuel. Change into a lower gear in good time on long
and steep downhill gradients. On vehicles
with automatic transmission, you have to
select shift range
1,2or 3.
i This also applies if you have activated
cruise control or SPEEDTRONIC.
This will use the braking effect of the engine,
so less braking will be required to prevent the
vehicle from gaining speed. This relieves the
load on the brake system and prevents the
brakes from overheating and wearing too
quickly. If you need additional braking,
depress the brake pedal repeatedly rather
than continuously.
Driving tips R
Maintain a greater distance from the vehi-
cle in front than when driving without a
trailer.
R Avoid braking abruptly. If possible, brake
gently at first to allow the trailer to run on.
Then, increase the braking force rapidly.
R The values given for gradient-climbing
capabilities from a standstill refer to sea
level. When driving in mountainous areas,
note that the power output of the engine,
and consequently the vehicle's gradient-
climbing capability, decrease with increas-
ing altitude.
If the trailer swings from side to side:
X Do not accelerate.
X Do not countersteer.
X Brake if necessary. Fitting the ball coupling
X Make a note of the ball coupling key num-
ber.
i You can use this number to obtain a
replacement key from a Mercedes-Benz
Service Centre. Towing a trailer
217Driving and parking Z
Page 241 of 381

For further information about Blind Spot
Assist, see (Y page 203).
For further information about Active Blind
Spot Assist, see (Y page 203).
Activating/deactivating Lane Keeping
Assist X
Press the =or; button on the steer-
ing wheel to select the Assist. Assist.menu.
X Press the 9or: button to select
Lane Keep. Asst.
Lane Keep. Asst.
X Press the abutton.
The current selection is displayed.
X Press ato confirm.
X Press the :or9 button to set Off
Off ,
Standard
Standard orAdaptive
Adaptive .
X Press the abutton to save the setting.
When Lane Keeping Assist or Active Lane
Keeping Assist is activated, the Ãsymbol
appears in the multifunction display when the
ignition is on.
For further information about Lane Keeping
Assist, see (Y page 205).
For further information about Active Lane
Keeping Assist, see (Y page 210).Service menu
In the
Serv. Serv. menu, you have the following
options:
R Call up display messages (Y page 245)
R Restart the tyre pressure loss warning sys-
tem (Y page 355)
R Call up when a service is due
(Y page 312) Settings menu
Introduction In the
Sett. Sett. menu, you have the following
options:
R change the instrument cluster settings
(Y page 238)
R change the light settings ( Ypage 239)
R change the vehicle settings (Y page 241)
R change the auxiliary heating settings
(Y page 242)
R change the convenience settings
(Y page 243)
R restore the factory settings (Y page 244)
Instrument cluster Selecting the unit of measurement for dis-
tance
The Display unit Speed-/odometer: Display unit Speed-/odometer:
function allows you to choose whether cer-
tain displays appear in kilometres or miles in
the multifunction display.
You can determine whether the multifunction
display shows some messages in miles or kil-
ometres.
X Press the =or; button on the steer-
ing wheel to select the Settings Settingsmenu.
X Press the :or9 button to select the
Inst. cluster
Inst. cluster submenu.
X Press ato confirm.
X Press the :or9 button to select the
Display unit Speed-/odometer:
Display unit Speed-/odometer: func-
tion.
You will see the selected setting: km kmor
miles
miles.
X Press the abutton to save the setting. 238
Displays and operation (12-button multifunction steering wheel)On-board computer and displays
Page 245 of 381

Activating/deactivating the acoustic
locking confirmation
If you switch on the Acoustic
Acoustic Lock Lockfunction,
an acoustic signal sounds when you lock the
vehicle.
X Press the =or; button on the steer-
ing wheel to select the Settings Settingsmenu.
X Press the :or9 button to select the
Vehicle
Vehicle submenu.
X Press ato confirm.
X Press the :or9 button to select the
Acoustic Lock
Acoustic Lock function.
If the Acoustic
Acoustic Lock
Lockfunction is activated,
the & symbol in the multifunction dis-
play lights up red.
X Press the abutton to save the setting.
Activating/deactivating the radar sensor
system
X Press the =or; button on the steer-
ing wheel to select the Settings
Settings menu.
X Press the :or9 button to select the
Vehicle Vehicle submenu.
X Press ato confirm.
X Press the 9or: button to select
Radar sensor (See Owner's Man.):
Radar sensor (See Owner's Man.): .
You will see the selected setting: Activa‐
Activa‐
ted
ted orDeactivated
Deactivated .
X Press the abutton to save the setting.
i You must deactivate the radar sensor sys-
tem in certain countries and near radio
telescope facilities. For further informa-
tion, see (Y page 375).
When you are close to radio telescope facili-
ties, the radar sensor system will be deacti-
vated automatically.
The following systems are switched off when
the radar sensor system is deactivated:
R DISTRONIC PLUS (Y page 178)
R BAS PLUS (Y page 66)
R PRE-SAFE ®
Brake (Y page 69)
R Active Blind Spot Assist (Y page 207)Heating Auxiliary heating departure time
Only vehicles with auxiliary heating
(Y
page 137) have this function.
In the Heating Heating submenu, you can select a
stored departure time or change a departure
time.
The auxiliary heating timer function calcu-
lates the switch-on time according to the out-
side temperature so that the vehicle is pre-
heated by the departure time. When the
departure time is reached, the auxiliary heat-
ing continues to heat for a further five
minutes and then switches off. The auxiliary
heating adopts the THERMATIC or
THERMOTRONIC temperature setting.
You can switch off the auxiliary heating by
using the remote control or the auxiliary heat-
ing button on the centre console. G
WARNING
Exhaust fumes are produced when the auxili-
ary heating is in operation. Inhaling these
exhaust fumes can be poisonous. You should
therefore switch off the auxiliary heating in
confined spaces without an extraction sys-
tem, e.g. a garage. G
WARNING
When operating the auxiliary heating parts of
the vehicle can get very hot. Make sure that
the exhaust system does not under any cir-
cumstances come into contact with easily
ignitable material such as dry grass or fuels.
The material could otherwise ignite and set
the vehicle alight. Choose your parking spot
accordingly.
Operating the auxiliary heating is thus pro-
hibited at filling stations or when your vehicle
is being refuelled. You must therefore switch
off the auxiliary heating at filling stations.
! Operating the auxiliary heating/ventila-
tion draws on the vehicle battery. After you
have heated or ventilated the vehicle a 242
Displays and operation (12-button multifunction steering wheel)On-board computer and displays
Page 246 of 381

maximum of two times, drive for a longer
distance.
i Switch the auxiliary heating on regularly
once a month for about ten minutes.
Selecting the departure time or deactivat-
ing a selected departure time
X Press the =or; button on the steer-
ing wheel to select the Settings Settingsmenu.
X Press the :or9 button to select the
Heating
Heating submenu.
X Press ato confirm.
You will see the selected setting.
X Press ato confirm.
X Press the :or9 button to select
one of the three departure times or Timer
Timer
off
off (no timer active).
X Press ato confirm.
If a departure time is selected, the yellow
indicator lamp lights up on the auxiliary
heating button.
Changing the departure time
X Press the =or; button on the steer-
ing wheel to select the Settings
Settings menu.
X Press the :or9 button to select the
Heating
Heating submenu.
X Press ato confirm.
You will see the selected setting.
X Press ato confirm.
X Press the :or9 button to select A
A,
B B or Change C
Change C.
X Press ato confirm.
You can now change the departure time.
X Press the =or; button to select the
display to be changed: hours, minutes.
X Press the :or9 button to set the
selected display.
X Press the abutton to store the entry.
The yellow indicator lamp on the auxiliary
heating button lights up. Convenience Activating/deactivating the EASY-
ENTRY/EXIT feature
G
WARNING
The steering wheel moves when the EASY-
ENTRY/EXIT feature is active. There is a risk
of occupants becoming trapped. Before acti-
vating the EASY-ENTRY/EXIT feature, make
sure that nobody can become trapped.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system. The children could open the
driver's door and thereby unintentionally acti-
vate the EASY-ENTRY/EXIT feature and
become trapped.
X Press the =or; button on the steer-
ing wheel to select the Settings Settingsmenu.
X Press the :or9 button to select the
CONVENIENCE
CONVENIENCE submenu.
X Press ato confirm.
X Press the :or9 button to select the
Easy Entry/Exit:
Easy Entry/Exit: function.
If the Easy Entry/Exit
Easy Entry/Exit function is activa-
ted, the vehicle steering wheel is displayed
in red in the multifunction display.
X Press the abutton to save the setting.
Further information on the EASY-ENTRY/EXIT
feature (Y page 102).
Switching the belt adjustment on/off
X Press the =or; button on the steer-
ing wheel to select the Settings Settingsmenu.
X Press the :or9 button to select the
Convenience
Convenience submenu.
X Press ato confirm.
X Press the :or9 button to select the
Belt adjustment
Belt adjustment function.
When the Belt adjustment
Belt adjustment function is
activated, the vehicle seat belt is displayed
in red in the multifunction display.
X Press the abutton to save the setting.
For further information on belt adjustment,
see (Y page 51). Displays and operation (12-button multifunction steering wheel)
243On-board computer and displays Z
Page 268 of 381

Display messages Possible causes/consequences and
M
MSolutions # The battery is not being charged.
A warning tone also sounds.
Possible causes:
R
faulty alternator
R torn poly-V-belt
R a malfunction in the electronics
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Open the bonnet.
X Check whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
X Consult a qualified specialist workshop.
If the poly-V-belt is OK:
X Visit a qualified specialist workshop. 4
Check eng. oil Check eng. oil
level level The engine oil level has dropped to the minimum level.
A warning tone also sounds.
X
Check the oil level when next refuelling, at the latest
(Y page 315).
X If necessary, top up the engine oil (Y page 316).
X Have the engine checked at a qualified specialist workshop if
the engine oil needs topping up more often than usual. 8
Reserve fuel level Reserve fuel level The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated if the fuel level
drops into the reserve range.
X
Refuel at the nearest filling station. C There is only a very small amount of fuel in the fuel tank.
The auxiliary heating cannot be operated.
X
Refuel at the nearest filling station without fail. ¸
Please Please
replace
replace air
air
cleaner
cleaner Vehicles with a diesel engine: the engine air filter is dirty and must
be replaced.
X
Visit a qualified specialist workshop. Display
messages
265On-board computer and displays Z
Page 271 of 381

Display messages Possible causes/consequences and
M
MSolutions # The battery is not being charged.
A warning tone also sounds.
Possible causes:
R
faulty alternator
R torn poly-V-belt
R a malfunction in the electronics
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Secure the vehicle against rolling away ( Ypage 164).
X Open the bonnet.
X Check whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
X Consult a qualified specialist workshop.
If the poly-V-belt is OK:
X Visit a qualified specialist workshop. 4
Check eng. oil Check eng. oil
lev. when next lev. when next
refuelling refuelling The engine oil level has dropped to the minimum level.
A warning tone also sounds.
X
Check the oil level when next refuelling, at the latest
(Y page 315).
X If necessary, top up the engine oil (Y page 316).
X Have the engine checked at a qualified specialist workshop if
the engine oil needs topping up more often than usual. 8
Reserve fuel level Reserve fuel level The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated if the fuel level
drops into the reserve range.
X
Refuel at the nearest filling station. C There is only a very small amount of fuel in the fuel tank.
The auxiliary heating cannot be operated.
X
Refuel at the nearest filling station without fail. ¸
Please Please
replace
replace air
air
filter
filter Vehicles with a diesel engine: the engine air filter is dirty and must
be replaced.
X
Visit a qualified specialist workshop. 268
Display
messagesOn-board computer and displays
Page 283 of 381

Display messages Possible causes/consequences and
M
MSolutions ? Vehicles with an anti-theft alarm system: the bonnet is open. A
warning tone also sounds.
G WARNING
The open bonnet may then block your view when the vehicle is in
motion.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Ypage 164).
X Close the bonnet. C At least one door is open. A warning tone also sounds.
X
Close all doors. &
inoperative Bat‐ inoperative Bat‐
tery low tery low The on-board voltage is too low. The auxiliary heating has switched
itself off or cannot be switched on (Y
page 137).
X Drive for a longer distance.
The battery is being charged. The auxiliary heating is operational
again as soon as the on-board electrical system voltage is suf-
ficient. &
inoperative inoperative
Refuel
Refuel
vehicle
vehicle There is too little fuel in the fuel tank. The auxiliary heating cannot
be switched on (Y
page 137).
X Refuel at the nearest filling station. &
Inoperative See Inoperative See
Owner's Manual Owner's Manual The auxiliary heating has a temporary malfunction or is faulty.
X
When the vehicle is on a level surface and the engine has cooled
down, make up to four attempts to switch on the auxiliary heat-
ing, waiting several minutes between each attempt
(Y page 137).
X If the auxiliary heating does not switch on, consult a qualified
specialist workshop. 280
Display
messagesOn-board computer and displays
Page 295 of 381

Problem Possible causes/consequences and
M
MSolutions 8
The yellow reserve fuel
warning lamp lights up
while the engine is run-
ning. The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated if the fuel level
drops into the reserve range.
X
Refuel at the nearest filling station. ?
The red coolant warn-
ing lamp lights up while
the engine is running
and the coolant tem-
perature gauge is at the
start of the scale. The temperature sensor for the coolant temperature gauge is
faulty.
The coolant temperature is no longer being monitored. There is a
risk of engine damage if the coolant temperature is too high.
X
Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine. Do not continue driving
under any circumstances.
X Secure the vehicle against rolling away (Y page 164).
X Consult a qualified specialist workshop. 292
Warning and indicator lamps in the instrument clusterOn-board computer and displays
Page 310 of 381

X
To open: pull cover ;out by its top edge.
X To remove the insert: press release but-
ton =and lift the insert up and out.
X To fit the insert: fit insert:from above
into the holder and press down into the
holder until it engages. Cigarette lighter
G
WARNING
Only hold the hot cigarette lighter by its knob.
Otherwise, you might burn yourself.
Make sure that children travelling in the vehi-
cle are not able to injure themselves on the
hot cigarette lighter or cause a fire with it.
Vehicles with manual transmission X
Turn the key to position 2in the ignition
lock (Y page 147).
X To open: slide cover :forwards until it
engages.
X Press in cigarette lighter ;.
Cigarette lighter ;will pop out automati-
cally when the heating element is red-hot.
X To close: briefly press cover :at the
front.
The cover moves back. Vehicles with automatic transmission
X
Turn the key to position 2in the ignition
lock (Y page 147).
X To open: slide cover :forwards.
X Press in cigarette lighter ;.
Cigarette lighter ;will pop out automati-
cally when the heating element is red-hot.
X To close: pull cover :back. 12 V sockets
General notes The sockets can be used for accessories with
a maximum draw of 180 W (15 A). Accesso-
ries include such items as lamps or chargers
for mobile phones.
If you use the sockets for long periods when
the engine is switched off, the battery may
discharge.
X
Turn the key to position 1in the ignition
lock (Y page 147).
i An emergency cut-off ensures that the on-
board voltage does not drop too low. If the
on-board voltage is too low, the power to
the sockets is automatically cut. This
ensures that there is sufficient power to
start the engine. Features
307Stowing an d features Z
Page 321 of 381

!
Do not park up the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents rec-
ommended and approved by Mercedes-Benz. Care of the exterior
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. This could cause an accident. For
this reason, following a car wash, drive with
particular care until the brakes are dry. G
WARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate the HOLD function and DISTRONIC
PLUS before the vehicle is washed in an auto-
matic car wash.
! Make sure that the automatic transmis-
sion is in position Nwhen washing your
vehicle in a tow-through car wash. The vehi-
cle could be damaged if the transmission is
in another position.
! Make sure that:
R the side windows and sliding sunroof are
closed completely.
R the blower for the ventilation/heating is
switched off (OFF button is depressed).
R the windscreen wiper switch is at posi-
tion 0.
The vehicle could otherwise be damaged. You can wash the vehicle in an automatic car
wash from the very start.
Wash off excess dirt before cleaning the vehi-
cle in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windscreen and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the wind-
screen.
Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements for each indi-
vidual country.
X
Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlet.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the
paintwork.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
High-pressure cleaning equipment G
WARNING
Do not use high-pressure cleaners with circu-
lar-jet nozzles (dirt grinders) to clean your
vehicle, in particular the tyres. You could oth-
erwise damage the tyres and cause an acci-
dent.
! Always maintain a distance of at least
30 cm between the vehicle and the high- 318
CareMaintenance and care