service MERCEDES-BENZ GLK SUV 2012 Service Manual

Adding engine oil
G
WARNING
If engine oil comes into contact with hot
engine parts, it may ignite and you could burn
yourself. Do not spill any engine oil on hot
engine parts. H
Environmental note
When topping up the oil, take care not to spill
any. If oil enters the soil or waterways, it is
harmful to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a
service system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
Centre.
Damage to the engine or exhaust system is
caused by the following:
R using engine oils and oil filters that have
not been specifically approved for the
service system
R changing the engine oil and oil filter after
missing the change interval required by
the service system
R using engine oil additives
! Do not add too much oil. If the oil level is
above the "max" mark on the dipstick, too
much oil has been added. This can lead to
damage to the engine or the catalytic con-
verter. Have excess oil siphoned off. Example: engine oil filler cap
X
Turn cap :anti-clockwise and remove it.
X Top up the engine oil.
If the oil level is at or below the MIN mark
on the oil dipstick, add 1.0 litre of engine
oil.
X Replace cap :on the filler neck and turn
clockwise.
Make sure that the cap locks securely into
place.
X Check the oil level again with the oil dip-
stick (Y page 315).
For further information on engine oil, see
(Y page 369). Checking and adding other service
products
Checking the coolant level G
WARNING
The cooling system is pressurised. Therefore,
only unscrew the cap once the engine has
cooled down. The coolant temperature gauge
must display less than 70 † . Otherwise, you
could be scalded if hot coolant escapes.
Only check the coolant level if the vehicle is
on a level surface and the engine has cooled
down.
X Turn the key to position 2(Y page 147) in
the ignition lock. 316
Engine compartmentMaintenance and care

Do not switch off the tyre inflation com-
pressor during this phase.
X Let the tyre inflation compressor run for
five minutes. The tyre should then have
attained a pressure of at least 180 kPa
(1.8 bar/26 psi).
! Do not operate the tyre inflation com-
pressor for longer than eight minutes at a
time without a break. It may otherwise
overheat.
The tyre inflation compressor can be oper-
ated again once it has cooled down.
If a pressure of 180 kP a(1 .8 ba r/26 psi) has
been achieved after five minutes, see
(Y page 331).
If a pressure of 180 kPa (1.8 ba r/26 psi) has
not been achieved after five minutes, see
(Y page 331).
Tyre pressure not reached If a pressure of 180 kPa
(1.8 ba r/26 psi) has
not been achieved after five minutes:
X Switch off the tyre inflation compressor.
X Unscrew the filler hose from the valve of
the faulty tyre.
X Very slowly drive forwards or reverse
approximately 10 m.
X Pump up the tyre again.
After a maximum of five minutes the tyre
pressure must be at least 180 kPa (1.8 bar/
26 psi). G
WARNING
If the required tyre pressure is not reached
after the specified time, the tyre is too badly
damaged. The tyre sealant cannot repair the
tyre in this instance. Damaged tyres and a tyre
pressure that is too low can significantly
impair the vehicle's braking and driving char-
acteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop. Tyre pressure reached X
Switch off the tyre inflation compressor.
X Unscrew the filler hose from the valve of
the faulty tyre.
! After use, excess tyre sealant may run out
of the filler hose. This could cause stains.
Therefore, place the filler hose in the plastic
bag that contained the TIREFIT kit.
X Stow the tyre sealant bottle, the tyre infla-
tion compressor and the warning triangle.
X Pull away immediately. G
WARNING
A tyre temporarily sealed with tyre sealant
impairs the driving characteristics and is not
suitable for higher speeds. There is a risk of
accident.
You should therefore adapt your driving style
accordingly and drive carefully. Do not exceed
the specified maximum speed with a tyre that
has been repaired using tyre sealant.
The maximum speed for a tyre sealed with
tyre sealant is 80 km/h. The "max. 80 km/h"
sticker must be affixed to the instrument clus-
ter within the driver's field of vision.
X Stop after driving for approximately ten
minutes and check the tyre pressure with
the tyre inflation compressor.
The tyre pressure must now be at least
130 kPa (1.3 bar/19 psi). G
WARNING
If the required tyre pressure is not reached
after driving for a short period, the tyre is too
badly damaged. The tyre sealant cannot
repair the tyre in this instance. Damaged tyres
and a tyre pressure that is too low can signif-
icantly impair the vehicle's braking and driv-
ing characteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
i In your vehicle, you will find a sticker with
the Mercedes-Benz Service24h telephone Flat tyre
331Breakdown assistance Z

number, e.g. on the B-pillar on the driver's
side.
X Correct the tyre pressure if it is still at least
130 kPa (1.3 ba r/19 psi) (see the fuel filler
flap for values).
X To increase the tyre pressure: switch on
the tyre inflation compressor. X
To reduce the tyre pressure: press pres-
sure release button Enext to pressure
gauge F.
X Stow the tyre sealant bottle, the tyre infla-
tion compressor and the warning triangle.
X Drive to the nearest qualified specialist
workshop and have the tyre changed there.
X Have the tyre sealant bottle replaced as
soon as possible at a qualified specialist
workshop. H
Environmental note
Have the used tyre sealant bottle disposed of
professionally, e.g. at a qualified specialist
workshop.
X Have the tyre sealant bottle replaced every
four years at a qualified specialist work-
shop. Changing a wheel and fitting the spare
wheel
Preparing the vehicle When using an emergency spare wheel or
spare wheel of a different size, you must not
exceed the maximum speed of 80 km/h.
G
WARNING
The wheel/tyre dimensions and the tyre type
of the spare wheel/emergency spare wheel
and the wheel to be replaced may differ. Fit-
ting a spare wheel/emergency spare wheel
may severely impair the driving characteris-
tics. There is a risk of accident.
To prevent hazardous situations:
R Adapt your driving style accordingly and
drive carefully.
R Never fit more than one spare wheel/emer-
gency spare wheel if the dimesions are dif-
ferent to those of the wheel being replaced.
R Only use a spare wheel/emergency spare
wheel briefly if the dimesions are different
to those of the wheel being replaced.
R Do not switch off ESP ®
.
R Have the spare wheel/emergency spare
wheel in question replaced at the nearest
qualified specialist workshop. Make sure
that the wheel/tyre dimensions and tyre
type are correct.
i Vehicles without an emergency spare
wheel/spare wheel are not equipped with
tyre-changing tools at the factory. For more
information on which tools are required to
perform a wheel change on your vehicle,
e.g. wheel chock, wheel wrench or centring
pin, consult a Mercedes-Benz Service
Centre.
X Prepare the vehicle as described
(Y page 329).
X If a trailer is coupled to the vehicle, uncou-
ple it.
X Remove the following items (depending on
the vehicle's equipment) from the stowage
well under the luggage compartment floor: 332
Flat tyreBreakdown assistance

distance may increase. There is a risk of
accident.
R If ESP ®
malfunctions, the vehicle will not be
stabilised if it starts to skid or a wheel starts
to spin. There is a risk of accident.
You should therefore have all work involving
the battery carried out at a qualified specialist
workshop. G
WARNING
Comply with safety precautions and take pro-
tective measures when handling batteries. Risk of explosion
Fire, naked flames and
smoking are prohibited
when handling the battery.
Avoid creating sparks.
Battery acid is caustic.
Avoid contact with the skin,
eyes or clothing.
Wear suitable protective
clothing, in particular
gloves, an apron and a face
mask.
Immediately rinse acid
splashes off with clean
water. Consult a doctor if
necessary.
Wear eye protection.
Keep children away.
Observe this Owner's Man-
ual.
G
WARNING
For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have been tested and approved for your vehicle by
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehi-
cle occupants from suffering acid burns
should the battery be damaged in the event
of an accident.
To prevent acid burns, observe the following
safety notes when handling batteries:
R do not lean over the battery.
R do not place any metal objects on a battery.
Otherwise, you could cause a short circuit
and the battery's gas mixture could ignite.
R make sure that you do not create an elec-
trostatic charge, e.g. by wearing synthetic
clothing or as a result of friction on fabrics.
Therefore, you should not pull or slide the
battery over carpets or other synthetic
materials.
R never touch the battery first. To discharge
a possible electrostatic charge, step out of
the vehicle first and touch the bodywork.
R do not wipe the battery using a cloth. The
battery may explode as a result of electro-
static charge or due to flying sparks. H
Environmental note Batteries contain pollutants.
It is illegal to dispose of them
with the household rubbish.
They must be collected sep-
arately and disposed of in an
environmentally responsible
recycling system. Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used batter-
ies.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the Service
Booklet or contact a qualified specialist
workshop for more information. 338
Battery (vehicle)Breakdown assistance

!
You should have all work involving the
battery carried out at a qualified specialist
workshop. In the exceptional case that it is
necessary for you to disconnect the battery
yourself, make sure that:
R you switch off the engine and remove the
key. On vehicles with KEYLESS-GO,
ensure that the ignition is switched off.
Check that all the indicator lamps in the
instrument cluster are off. Otherwise,
electronic components, such as the
alternator, may be damaged.
R you first remove the negative terminal
clamp and then the positive terminal
clamp. Never swap the terminal clamps.
Otherwise, the vehicle's electronic sys-
tem may be damaged.
R in vehicles with automatic transmission,
the transmission is locked in position P
after disconnecting the battery. The vehi-
cle is secured against rolling away. You
can then no longer move the vehicle.
The battery and the cover of the positive
terminal clamp must be fitted securely dur-
ing operation.
In order for the battery to achieve the maxi-
mum possible service life, it must always be
sufficiently charged.
Have the battery charge checked more fre-
quently if you use the vehicle mainly for short
trips or if you leave it standing idle for a
lengthy period. Consult a qualified specialist
workshop if you wish to leave your vehicle
parked up for a long period of time.
Like other batteries, the vehicle battery may
discharge over time if you do not use the
vehicle. In such cases, have the battery dis-
connected at a qualified specialist workshop.
You can also charge the battery with a
charger recommended by Mercedes-Benz.
For more information, please contact a quali-
fied specialist workshop.
i When you park the vehicle, remove the
key if you do not require any electrical con-
sumers. The vehicle will then use very little
energy, thus conserving battery power. i
If the power supply has been interrupted,
e.g. if the battery was discharged, you will
have to:
R set the clock; see the separate operating
instructions.
For vehicles with Audio 20 and a 4-button
multifunction steering wheel, see "Date/
Time" (Y page 227).
R reset the panorama sliding sunroof
(Y page 93).
R reset the function for automatically fold-
ing the exterior mirrors in/out by folding
the mirrors out once (Y page 104). Charging the battery
G
WARNING
Only charge the battery in a well-ventilated
area. As the battery is being charged, gases
can escape and generate minor explosions.
This could injure you and other persons or
cause damage to the paintwork or acid cor-
rosion on the vehicle.
You can obtain information on battery charg-
ers which allow the battery to be charged
while still installed from a qualified specialist
workshop. G
WARNING
There is a risk of acid burns during the charg-
ing process due to the gases which escape
from the battery. Do not lean over the battery
during the charging process. G
WARNING
Battery acid is caustic. Avoid contact with the
skin, eyes or clothing.
! Only charge the installed battery with a
battery charger which has been tested and
approved by Mercedes-Benz. These battery
chargers allow the battery to be charged
while still installed in the vehicle.
! Only use battery chargers with a maxi-
mum charging voltage of 14.8 V. Battery (vehicle)
339Breakdown assistance Z

X
Switch on the hazard warning lamps
(Y page 114).
X Fit the towing eye (Y page 343).
X Secure the rigid towing bar or the towing
rope.
X Depress and hold the brake pedal.
X Turn the key to position 2in the ignition
lock.
X Depress the clutch pedal and keep it
depressed.
X Engage neutral.
X Release the brake pedal.
X Tow-start the vehicle.
X Engage second gear.
X Release the clutch pedal slowly; do not
depress the accelerator pedal while doing
so.
The engine is started.
X Depress the clutch pedal and shift to neu-
tral.
X Stop at a suitable place.
X Depress the parking brake.
X Remove the rigid towing bar or towing rope.
X Remove the towing eye (Y page 344).
X Switch off the hazard warning lamps. Electrical fuses
Important safety notes
G
WARNING
Only use fuses that have been approved for
Mercedes-Benz vehicles and which have the
correct fuse rating for the systems con-
cerned. Do not attempt to repair or bridge
faulty fuses. Using fuses which have not been
approved or attempting to repair or bridge
faulty fuses could cause the fuse to be over-
loaded and result in a fire. Have the cause
traced and rectified at a qualified specialist
workshop.
! Only use fuses that have been approved
for Mercedes-Benz vehicles and which have the correct fuse rating for the system
concerned. Otherwise, components or sys-
tems could be damaged.
The fuses in your vehicle serve to disconnect
faulty circuits. If a fuse blows, all the compo-
nents on the circuit and their functions will
fail.
Blown fuses must be replaced with fuses of
the same rating, which you can recognise by
the colour and fuse rating. The fuse ratings
are listed in the fuse allocation chart.
If the newly inserted fuse also blows, have the
cause traced and rectified at a qualified spe-
cialist workshop, e.g. a Mercedes-Benz
Service Centre. Before replacing a fuse
X Secure the vehicle against rolling away
(Y page 164).
X Switch off all electrical consumers.
X Turn the key to position 0in the ignition
lock and remove it (Y page 147).
or
X On vehicles with KEYLESS-GO, make sure
the ignition is switched off (Y page 147).
All indicator lamps in the instrument cluster
must be off.
The fuses are located in various fuse boxes:
R fuse box on the driver's side of the dash-
board
R fuse box in the engine compartment on the
left-hand side of the vehicle, when viewed
in the direction of travel
R fuse box in the stowage well under the lug-
gage compartment floor on the right-hand
side of the vehicle, when viewed in the
direction of travel
The fuse allocation chart is located in the
vehicle tool kit in the stowage compartment
under the luggage compartment floor
(Y page 327). 346
Electrical fusesBreakdown assistance

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos-
sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 27). Important safety notes
G
WARNING
If wheels and tyres of the wrong size are used,
the wheel brakes or suspension components
may be damaged. There is a risk of accident.
Always replace wheels and tyres with those
that fulfil the specifications of the original part
(designation, manufacturer, model). G
WARNING
A flat tyre severely impairs the driving, steer-
ing and braking characteristics of the vehicle.
There is a risk of accident.
Tyres without run-flat characteristics:
R do not drive with a flat tyre.
R immediately replace the flat tyre with your
emergency spare wheel or spare wheel, or
consult a qualified specialist workshop.
Tyres with run-flat characteristics:
R pay attention to the information and warn-
ing notices on MOExtended tyres (tyres
with run-flat characteristics).
Accessories that are not approved for your
vehicle by Mercedes-Benz or are not being
used correctly can impair the operating
safety. Before purchasing and using non-approved
accessories, visit a qualified specialist work-
shop and enquire about:
R
suitability
R legal stipulations
R factory recommendations
Information on the dimensions and types of
wheels and tyres for your vehicle can be
found in the "Wheel/tyre combinations" sec-
tion (Y page 357).
Information on air pressure for the tyres on
your vehicle can be found:
R on the tyre pressure label on the fuel filler
flap
R in the "Tyre pressure" section
Modification work on the brake system and
wheels is not permitted, nor is the use of
spacer plates or brake dust shields. This inva-
lidates the general operating permit for the
vehicle.
Pay special attention to the country-specific
requirements for tyre approval. These
requirements can stipulate a specific tyre
type for your vehicle. Furthermore, the use of
certain tyre types in certain regions and areas
of operation can be highly beneficial. You can
find further information regarding tyres at
specialist tyre retailers, at qualified specialist
workshops or at any Mercedes-Benz Service
Centre.
i Further information on wheels and tyres
can be obtained at any qualified specialist
workshop. Operation
Notes on driving
R While driving, pay attention to vibrations,
noises and unusual handling characteris-
tics, e.g. pulling to one side. This may indi-
cate that the wheels or tyres are damaged.
If you suspect that a tyre is defective,
reduce your speed immediately. Stop the
vehicle as soon as possible to check the 350
OperationWheels and tyres

The service life of tyres depends on various
factors, including the following:
R driving style
R tyre pressure
R tyre mileage Winter operation
Points to remember
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
Observe the notes in the "Changing a wheel"
section (Y page 356). Driving with summer tyres
At temperatures below +7 †, summer tyres
lose elasticity significantly, and therefore
traction and braking power as well. Change
the tyres on your vehicle to M+S tyres. Using
summer tyres at very cold temperatures
could cause tears to form, thereby damaging
the tyres permanently. Mercedes-Benz can-
not accept responsibility for this type of dam-
age. M+S tyres
G
WARNING
M+S tyres with a tyre tread depth of less than
4 mm are not suitable for use in winter as they
do not provide sufficient traction. There is a
risk of accident.
M+S tyres with a tread depth of less than
4 mm must be replaced. G
WARNING
The wheel/tyre dimensions and the tyre type
of the spare wheel/emergency spare wheel
and the wheel to be replaced may differ. Fit-
ting a spare wheel/emergency spare wheel
may severely impair the driving characteris-
tics. There is a risk of accident. To prevent hazardous situations:
R
Adapt your driving style accordingly and
drive carefully.
R Never fit more than one spare wheel/emer-
gency spare wheel if the dimesions are dif-
ferent to those of the wheel being replaced.
R Only use a spare wheel/emergency spare
wheel briefly if the dimesions are different
to those of the wheel being replaced.
R Do not switch off ESP ®
.
R Have the spare wheel/emergency spare
wheel in question replaced at the nearest
qualified specialist workshop. Make sure
that the wheel/tyre dimensions and tyre
type are correct.
At temperatures below +7 †, use winter tyres
or all-weather tyres. Both types of tyre are
identified by the M+S marking.
Only winter tyres bearing the isnowflake
symbol in addition to the M+S marking pro-
vide the best possible grip in wintry road con-
ditions. Only these tyres will allow driving
safety systems such as ABS and ESP ®
to
function optimally in winter. These tyres have
been developed specifically for driving in
snow.
Use M+S tyres of the same make and tread
on all wheels to maintain safe handling char-
acteristics.
Always observe the maximum permissible
speed specified for the M+S tyres you have
fitted.
If you fit M+S tyres that have a lower maxi-
mum permissible speed than that of the vehi-
cle, affix an appropriate warning sign in the
driver's field of vision. This can be obtained
at a qualified specialist workshop.
Under these circumstances, you should also
use permanent SPEEDTRONIC to restrict the
maximum speed of the vehicle so that it is not
possible to exceed the maximum permissible
speed for the M+S tyres(Y page 178).352
Winter operationWheels and tyres

Operation with a trailer:
the applicable
value for the rear tyres is the maximum tyre
pressure value stated in the table inside the
fuel filler flap.
The table inside the fuel filler flap may state
tyre pressures for different load conditions.
These are defined in the table as different
numbers of passengers and amounts of lug-
gage. The actual number of seats may vary;
for more information, please refer to the vehi-
cle's registration documents.
The tyre pressures specified on the fuel filler
flap apply to all tyres approved for this vehi-
cle, if not stated otherwise. If a tyre size precedes a tyre pressure, the
following tyre pressure information is only
valid for that tyre size.
To test tyre pressure, use a suitable pressure
gauge. The outer appearance of a tyre does
not permit any reliable conclusion about the
tyre pressure. G
WARNING
If you fit unsuitable accessories onto tyre
valves, the tyre valves may be overloaded and
malfunction, which can cause tyre pressure
loss. Due to their design, retrofitted tyre pres-
sure monitors keep the tyre valve open. This
can also result in tyre pressure loss. There is
a risk of accident.
Only screw standard valve caps or valve caps
specifically provided by Mercedes-Benz for
your vehicle onto the tyre valve. G
WARNING
If the tyre pressure drops repeatedly, the
wheel, valve or tyre may be damaged. Tyre
pressure that is too low may result in a tyre
blow-out. There is a risk of accident.
R Check the tyre for foreign objects.
R Check whether the wheel is losing air or the
valve is leaking.
If you are unable to rectify the damage, con-
tact a qualified specialist workshop.
If possible, only correct tyre pressures when
the tyres are cold.
The tyres are cold:
R if the vehicle has been parked with the tyres
out of direct sunlight for at least three
hours and
R if the vehicle has not been driven further
than 1.6 km
Depending on the ambient temperature, the
speed at which you are driving and the load
on the tyres, the tyre temperature and thus
the tyre pressure change by approximately
10 kPa per 10 † (0.1 ba r/1.5 psi). Take this
into account when checking the pressure of
warm tyres and only correct it if it is too low
for the current operating conditions.
Driving with tyre pressure that is too high or
too low can:
R shorten the service life of the tyres
R cause increased tyre damage
R have a negative effect on handling charac-
teristics and thus the driving safety (e.g.
aquaplaning)
i The tyre pressure values given for low
loads are minimum values which offer you
good ride comfort characteristics.
However, you can also use the values given
for higher loads. These are permissible and
will not adversely affect the running of the
vehicle. H
Environmental note
Check the tyre pressure regularly, at least
every 14 days. 354
Tyre pressureWheels and tyres

If you wish to cancel the restart:
X
Press the Xbutton.
The tyre pressure values stored at the last
restart will continue to be monitored.
Restarting using the 12-button multifunc-
tion steering wheel
X Make sure that the key is in position 2in
the ignition lock.
X Press the =or; button to select the
Service
Service menu.
X Press the 9or: button to select
Tyre pressure Tyre pressure .
X Press the abutton.
The Run Flat Indicator active
Run Flat Indicator active
Restart
Restart with
withOK
OKmessage appears in the
multifunction display.
If you wish to confirm the restart:
X Press the abutton.
The Tyre press. now OK? Tyre press. now OK? message
appears in the multifunction display.
X Press the 9or: button to select
Yes
Yes.
X Press the abutton.
The Run Flat Indicator restarted
Run Flat Indicator restarted
message appears in the multifunction dis-
play.
After a teach-in period, the tyre pressure
loss warning system will monitor the set
tyre pressures of all four tyres.
or
If you wish to cancel the restart:
X Press the %button.
or
X If the Tyre press. now OK?
Tyre press. now OK? message
appears, use the 9or: button to
select Cancel
Cancel .
X Press the abutton.
The tyre pressure values stored at the last
restart will continue to be monitored. Changing a wheel
Flat tyre
The "Breakdown assistance" section
(Y page 329) contains information and notes
on how to deal with a flat tyre. It also provides
instructions on changing a wheel or fitting the
spare wheel/emergency spare wheel. Interchanging the wheels
G
WARNING
Interchanging the front and rear wheels may
severely impair the driving characteristics if
the wheels or tyres have different dimensions.
The wheel brakes or suspension components
may also be damaged. There is a risk of acci-
dent.
Interchange front and rear wheels only if the
wheels and tyres are of the same dimensions.
Interchanging the front and rear wheels of
differing dimensions can render the general
operating permit invalid.
Always pay attention to the instructions and
safety notices in the section on "Wheel
changing and spare wheel fitting"
(Y page 332).
The wear patterns on the front and rear tyres
differ, depending on the operating conditions.
Interchange the wheels before a clear wear
pattern has formed on the tyres. Front tyres
typically wear more on the shoulders and the
rear tyres in the centre.
On vehicles that have the same size front and
rear wheels, you can interchange the wheels
every 5,000km to 10,000 km depending on
the degree of tyre wear. Maintain the direc-
tion of tyre rotation.
Clean the contact surfaces of the wheel and
the brake disc thoroughly every time a wheel
is interchanged. Check the tyre pressure and,
if necessary, restart the tyre pressure loss
warning system or the tyre pressure monitor. 356
Changing a wheelWheels and tyres