refuelling MERCEDES-BENZ GLK SUV 2012 Owners Manual

Exhaust tail pipe (cleaning instruc-
tions) .................................................. 321
Exterior lighting Settings options ............................ .110
see Lights
Exterior mirrors
Adjusting ....................................... 103
Anti-dazzle mode (automatic) ........105
Folding in/out (automatically). ......104
Folding in/out (electrically). ..........104
Folding in (12-button multifunc-
tion steering wheel) .......................244
Out of position (troubleshooting) ...104
Parking position ............................. 105
Resetting ....................................... 104
Storing settings (memory func-
tion) ............................................... 106F
Fault message see Display messages
Filler cap
see Fuel filler flap
Fire extinguisher ............................... 326
First-aid kit ......................................... 326
Flat tyre Changing a wheel/fitting the
spare wheel ................................... 332
Preparing the vehicle .....................329
Raising the vehicle .........................333
TIREFIT kit ...................................... 329
see Emergency spare wheel
Floormat ............................................ .310
Foglamps Extended range .............................. 115
Switching on/off ........................... 112
Folding the rear bench seat for-
wards/back ....................................... 298
Fording Off-road ......................................... 169
On flooded roads ........................... 168
Frequencies
Mobile phone ................................. 363
Two-way radio ................................ 363
Front foglamp
Display message (12-button mul-
tifunction steering wheel) ..............262Front foglamps
Display message (4-button multi-
function steering wheel) ................259
Fuel
Additives ........................................ 366
Consumption information ..............368
Displaying the range (12-button
multifunction steering wheel) ........231
Displaying the range (4-button
multifunction steering wheel) ........226
Grade (petrol) ................................ 366
Important safety notes ..................365
Problem (malfunction) ...................163
Quality (diesel )............................... 367
Refuelling ...................................... .161
Tank content/reserve fuel .............366
Tank content display (12-button
multifunction steering wheel) ..........33
Tank content display (4-button
multifunction steering wheel) ..........31
Fuel consumption
Current (12-button multifunction
steering wheel) .............................. 231
Fuel filler flap
Opening/closing ............................ 162
Fuel filter
Display message (12-button mul-
tifunction steering wheel) ..............269
Display message (4-button multi-
function steering wheel) ................266
Fuel reserve
Display message (12-button mul-
tifunction steering wheel) ..............268
Display message (4-button multi-
function steering wheel) ................265
see Fuel
Fuel tank
Capacity ........................................ 366
Problem (malfunction) ...................163
Fuse allocation chart (vehicle tool
kit) ...................................................... 327
Fuses Allocation chart ............................. 346
Before changing ............................. 346
Dashboard fuse box .......................347
Fuse box in the engine compart-
ment .............................................. 34712
Index

Function/notes ................................ 69
Warning lamp ................................ .294
Program selector button ..................158
Protection of the environment General notes .................................. 25
Pulling away
Automatic transmission .................149
Manual transmission ..................... .149 Q
Qualified specialist workshop ...........27 R
Radar sensor system Activating/deactivating .................242
Country overview ........................... 375
Display message (12-button mul-
tifunction steering wheel) ..............272
Radiator cover ................................... 315
Radio Selecting a station (12-button
multifunction steering wheel) ........233
see separate operating instructions
Rain closing feature (panorama
sliding sunroof) ................................... 92
Range (fuel) Displaying (12-button multifunc-
tion steering wheel) .......................231
Displaying (4-button multifunc-
tion steering wheel) .......................226
Reading lamp ..................................... 117
Rear compartment Setting the airflow .........................134
Setting the air vents ......................143
Rear-compartment seat belt sta-
tus indicator ........................................ 53
Rear foglamp Display message (12-button mul-
tifunction steering wheel) ..............262
Display message (4-button multi-
function steering wheel) ................259
Switching on/off ........................... 112
Rear-view mirror
Anti-dazzle mode (automatic) ........105
Dipping (manual )........................... 103Rear window heating
Problem (fault) ............................... 135
Switching on/off ........................... 135
Rear window wiper
Replacing the wiper blade .............. 124
Switching on/off ........................... 123
Refuelling
Fuel gauge ....................................... 31
Important safety notes ..................161
Refuelling proces s......................... 162
see Fuel
Remote control
Auxiliary heating/ventilation .......... 138
Changing the batteries (auxiliary
heating) ......................................... 140
Replacing the battery (auxiliary
heating remote control) .................... 140
Reserve (fuel tank) see Fuel
Reserve fuel
Display message (12-button mul-
tifunction steering wheel) ..............268
Display message (4-button multi-
function steering wheel) ................265
Warning lamp ................................. 292
Residual heat (climate control) ........136
Restraint system see SRS (Supplemental Restraint
System)
Rev counter
12-button multifunction steering
wheel ............................................. 227
4-button multifunction steering
wheel ............................................. 225
Reverse gear
Engaging (manual transmission) ....155
Reversing camera
Cleaning instructions .....................321
Function/notes ............................. 196
Switching on/off ........................... 197
Reversing lamp
Changing bulbs .............................. 121
Display message (12-button mul-
tifunction steering wheel) ..............262
Display message (4-button multi-
function steering wheel) ................259
Roller blind
see Roller sunblind 18
Index

Useful information
............................146
Running-in notes ............................... 146
Driving ............................................... 146
Manual transmission ........................154
Automatic transmission ...................155
Refuelling ........................................... 161
Parking ............................................... 164
Driving tips ........................................ 165
Driving systems ................................ 173
Off-road driving systems ..................213
Towing a trailer ................................. 215 145Driving and parking

Problems with the transmission
Problem Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least 10 seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. Fire, naked flames
and smoking are therefore prohibited when
handling fuels.
Switch off the engine and the auxiliary heating
before refuelling. G
WARNING
Avoid contact with fuels.
It is hazardous to your health if your skin
comes into direct contact with fuels or you
breathe in fuel vapours. G
WARNING
Do not use petrol to refuel a diesel tank. Never
mix diesel with petrol. Doing so could damage
the fuel system and the engine. The vehicle
could also catch fire.
! Do not use petrol to refuel vehicles with a
diesel engine. Do not use diesel to refuel vehicles with a petrol engine. Even small
amounts of the wrong fuel result in damage
to the fuel system and the engine.
! Do not switch on the ignition if you acci-
dentally refuel with the wrong fuel. Other-
wise, the fuel will enter the fuel lines. Notify
a qualified specialist workshop and have
the fuel tank and fuel lines drained com-
pletely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when adding fuel from a fuel
can. The fuel lines and/or the diesel injec-
tion system could otherwise be blocked by
particles from the fuel can.
Further information on fuel and on fuel grades
can be found in the "Fuel" section
(Y page 365). Refuelling
161Driving and parking Z

Refuelling
Opening/closing the fuel filler flap :
To open the fuel filler flap
; To insert the fuel filler cap
= Tyre pressure table
? Fuel type to be refuelled
The fuel filler flap is unlocked or locked auto-
matically when you open or close the vehicle
with the key or using KEYLESS-GO.
The position of the fuel filler cap is displayed
8 in the instrument cluster. The arrow
next to the filling pump indicates the side of
the vehicle.
Opening X
Switch off the engine.
X Remove the key from the ignition lock.
X KEYLESS-GO: open the driver's door.
This corresponds to key position 0: "key
removed".
The driver's door can be closed again.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap opens slightly.
X Open the fuel filler flap fully.
X Turn the fuel filler flap anti-clockwise and
remove it.
X Insert the fuel filler cap into the holder
bracket on the inside of filler flap ;.X
Completely insert the filler neck of the fuel
pump nozzle into the tank and refuel.
X Only fill the tank until the pump nozzle
switches off.
i Do not add any more fuel after the pump
stops filling for the first time. Otherwise,
fuel may leak out.
Closing X
Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X Close the fuel filler flap.
i Close the fuel filler flap before locking the
vehicle. Otherwise, the locking pin of the
central locking prevents the fuel filler flap
from closing. 162
RefuellingDriving and parking

Problems with the fuel and fuel tank
Problem Possible causes/consequences and
M
MSolutions Fuel is leaking from the
vehicle. The fuel line or the fuel tank is faulty.
G WARNING
There is danger of fire or explosions.
X Turn the key to position 0in the ignition lock and remove it
immediately (Y page 147).
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run com-
pletely dry.
X
Refuel the vehicle with at least 5 litres of diesel.
X Turn the ignition on for around 10 seconds(Y page 147).
X Start the engine continuously for up to 10 seconds until it runs
smoothly.
If the engine does not start:
X Turn the ignition on again for approximately
10 seconds(Y page 147).
X Start the engine again continuously for up to 10 seconds until
it runs smoothly.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. The fuel filler flap can-
not be opened. The fuel filler flap is not unlocked.
or
The key battery is discharged.
X
Unlock the vehicle (Y page 76).
or
X Unlock the vehicle using the emergency key element
(Y page 78). The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
X
Consult a qualified specialist workshop. Refuelling
163Driving and parking Z

Display messages Possible causes/consequences and
M
MSolutions # The battery is not being charged.
A warning tone also sounds.
Possible causes:
R
faulty alternator
R torn poly-V-belt
R a malfunction in the electronics
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Open the bonnet.
X Check whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
X Consult a qualified specialist workshop.
If the poly-V-belt is OK:
X Visit a qualified specialist workshop. 4
Check eng. oil Check eng. oil
level level The engine oil level has dropped to the minimum level.
A warning tone also sounds.
X
Check the oil level when next refuelling, at the latest
(Y page 315).
X If necessary, top up the engine oil (Y page 316).
X Have the engine checked at a qualified specialist workshop if
the engine oil needs topping up more often than usual. 8
Reserve fuel level Reserve fuel level The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated if the fuel level
drops into the reserve range.
X
Refuel at the nearest filling station. C There is only a very small amount of fuel in the fuel tank.
The auxiliary heating cannot be operated.
X
Refuel at the nearest filling station without fail. ¸
Please Please
replace
replace air
air
cleaner
cleaner Vehicles with a diesel engine: the engine air filter is dirty and must
be replaced.
X
Visit a qualified specialist workshop. Display
messages
265On-board computer and displays Z

Display messages Possible causes/consequences and
M
MSolutions # The battery is not being charged.
A warning tone also sounds.
Possible causes:
R
faulty alternator
R torn poly-V-belt
R a malfunction in the electronics
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Secure the vehicle against rolling away ( Ypage 164).
X Open the bonnet.
X Check whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
X Consult a qualified specialist workshop.
If the poly-V-belt is OK:
X Visit a qualified specialist workshop. 4
Check eng. oil Check eng. oil
lev. when next lev. when next
refuelling refuelling The engine oil level has dropped to the minimum level.
A warning tone also sounds.
X
Check the oil level when next refuelling, at the latest
(Y page 315).
X If necessary, top up the engine oil (Y page 316).
X Have the engine checked at a qualified specialist workshop if
the engine oil needs topping up more often than usual. 8
Reserve fuel level Reserve fuel level The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated if the fuel level
drops into the reserve range.
X
Refuel at the nearest filling station. C There is only a very small amount of fuel in the fuel tank.
The auxiliary heating cannot be operated.
X
Refuel at the nearest filling station without fail. ¸
Please Please
replace
replace air
air
filter
filter Vehicles with a diesel engine: the engine air filter is dirty and must
be replaced.
X
Visit a qualified specialist workshop. 268
Display
messagesOn-board computer and displays

Problem Possible causes/consequences and
M
MSolutions J
The red brake system
warning lamp comes on
while the vehicle is
moving. A warning tone
also sounds.
You are driving with the parking brake applied.
X
Release the parking brake.
The warning lamp goes out and the warning tone ceases. 6
The red SRS warning
lamp is lit while the
engine is running.
There is a malfunction in the SRS (Supplemental Restraint Sys-
tem).
G WARNING
The airbags or belt tensioners may either be triggered uninten-
tionally or, in the event of an accident, may not be triggered.
This poses an increased risk of injury.
X Drive on carefully.
X Have SRS checked at a qualified specialist workshop immedi-
ately.
For further information about the Supplemental Restraint System,
see (Y page 43). Engine
Problem Possible causes/consequences and
M MSolutions ;
The yellow engine diag-
nostics warning lamp
lights up while the
engine is running.
There may be a fault, for example:
R
in the engine management
R in the fuel injection system
R in the exhaust system
R in the ignition system (for vehicles with petrol engines)
R in the fuel system
The emission limit values may be exceeded and the engine may
be running in emergency mode.
X Have the vehicle checked as soon as possible at a qualified
specialist workshop. Vehicles with a diesel engine: the fuel tank has been run dry
(Y
page 163).
X Start the engine three to four times after refuelling.
If the yellow engine diagnostics warning lamp goes out, emer-
gency running mode is cancelled. The vehicle need not be
checked. Warning and indicator lamps in the instrument cluster
291On-board computer and displays Z

applicable to your vehicle on the vehicle's
identification plate.
VIN
X
Slide the right-hand front seat to its rear-
most position.
X Fold floor covering :upwards.
You will see VIN ;.
The VIN can also be found on the vehicle
identification plate (Y page 364).Engine number
The engine number is stamped onto the
crankcase. You can obtain further informa-
tion from any qualified specialist workshop. Service products and capacities
Important safety notes
G
WARNING
When handling, storing and disposing of any
service products, please observe the relevant
regulations, as you could otherwise endanger
yourself and others.
Keep service products away from children.
To protect your health, do not allow service
products to come into contact with your eyes
or open wounds. See a doctor immediately if
any service product is swallowed. H
Environmental note
Dispose of service products in an environ-
mentally-responsible manner.
Service products include the following:
R fuels (e.g. petrol, diesel)
R exhaust gas aftertreatment additives, e.g.
AdBlue ®
R lubricants (e.g. engine oil, transmission oil)
R coolant
R brake fluid
R windscreen washer fluid
R climate control system refrigerant
Components and service products must be
matched. Mercedes-Benz recommends that
you use products tested and approved by
Mercedes-Benz. They are listed in this
Mercedes-Benz Owner's Manual in the appro-
priate section.
You can identify service products approved
by Mercedes-Benz by the following inscrip-
tions on the container:
R MB-Freigabe (e.g. MB-Freigabe 229.51)
R MB Approval (e.g. MB Approval 229.51)
Other designations or recommendations indi-
cate a level of quality or a specification in
accordance with an MB Sheet Number (e.g.
MB 229.5). They have not necessarily been
approved by Mercedes-Benz.
Further information can be obtained from any
Mercedes-Benz Service Centre or on the
Internet at http://bevo.mercedes-benz.co m. Fuel
Important safety notes G
WARNING
Fuel is highly flammable. Fire, naked flames
and smoking are therefore prohibited when
handling fuels.
Switch off the engine and the auxiliary heating
before refuelling. Service products and capacities
365Technical data Z