stop start MERCEDES-BENZ GLS 2017 Owner's Manual

ignite if in contact with the exhaust system or
parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
General notes Vehicles with a gasoline engine: the catalytic
converter is preheated for up to 30 seconds
after a cold start. The sound of the engine may
change during this time.
Automatic transmission X
Shift the transmission to position P
( Y
page 146).
The transmission position display in the mul-
tifunction display shows P ( Y
page 148).
i You can start the engine in transmission
position P and N .
Starting procedure with the SmartKey X
To start a diesel engine : turn the SmartKey
to position 2 in the ignition lock ( Y
page 138).
The \( preglow indicator lamp in the instru-
ment cluster lights up. X
Turn the SmartKey to position 3 in the ignition
lock and release it as soon as the engine is
running ( Y
page 138).
i Vehicles with a diesel engine: you can
start the engine without preglow if the engine
is warm.
Using KEYLESS-GO to start the engine The Start/Stop button can be used to start the
vehicle without inserting the SmartKey into the
ignition lock. The Start/Stop button must be
inserted in the ignition lock and the SmartKey
must be in the vehicle. This mode for starting the
engine operates independently of the ECO
start/stop automatic engine start function. X
Depress the brake pedal and keep it
depressed. X
Press the Start/Stop button once
( Y
page 138).
Vehicles with a gasoline engine: the engine
starts.
Vehicles with a diesel engine: preglow is
activated and the engine starts.
Starting procedure via smartphone Observe the important safety notes on starting
the engine ( Y
page 139).
You can also start your engine via your smart-
phone from outside the vehicle. In this case, the
previously selected climate control setting is
activated. In this way you can cool or heat the
interior of the vehicle before starting the jour-
ney.
Only start the engine via your smartphone if it is
safe to start and run the engine where your vehi-
cle is parked.
Observe the legal stipulations in the area where
your vehicle is parked. Engine start via smart-
phone may be limited to certain countries or
regions.
You can execute a maximum of two consecutive
starting attempts via your smartphone. If you
insert the SmartKey into the ignition lock, you
can carry out two more starting attempts.
Once you have started the engine, you can
switch the engine off via your smartphone at any
time.
You can only start the engine via your smart-
phone if: R
the SmartKey is in the ignition lock R
park position P is selected R
the accelerator pedal is not depressed R
the anti-theft alarm system is not activated R
the panic alarm is not activated R
the hazard warning lamps are switched off R
the hood is closed. R
the doors are closed and locked R
the windows and sliding sunroof are closed
Also make sure that: R
the fuel tank is sufficiently filled R
the starter battery is sufficiently charged140
Driving
Driving and parking

leave the vehicle when it is held by hill start
assist.
Hill start assist is not active if: R
you are pulling away on a level road or on a
downhill gradient. R
the transmission is in position N .R
the electric parking brake is applied. R
ESP ®
is malfunctioning.
ECO start/stop function
Introduction The ECO start/stop function switches the
engine off automatically if the vehicle is stopped
under certain conditions.
The engine starts automatically when the driver
wants to pull away again. The ECO start/stop
function thereby helps you to reduce the fuel
consumption and emissions of your vehicle.
Important safety notes
G WARNING
If the engine is switched off automatically and
you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving.
There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes
C
ECO start/stop display
The ECO start/stop function is activated when-
ever you start the engine using the SmartKey or
the Start/Stop button.
If the engine has been switched off automati-
cally by the ECO start/stop function, the

Aut oma tic engine startThe engin e start s automatically if:R
you switch off th e ECO start/sto p function by
pressing th e ECO butto nR
in transmission position D or N th e brak e
pedal is release d and th e HOLD function is no t
active R
you depress th e accelerato r pedalR
you engage revers e gear RR
you mov e th e transmission out of position PR
you switch to th e Sport Plu s or Sport drive
program (Mercedes-AM G vehicles)R
you activat e manual gearshifting (Mercedes-
AM G vehicles)R
you switch to th e Offroa d drive program
(vehicles without Off-Road Engineering pack-
age) R
you switch to th e Offroa d or Offroa d Plu s
drive program (vehicles wit h Off-Road Engi-
neering package) R
you unfasten your seat belt or open th e driv-
er' s doorR
th e vehicl e start s to rol lR
th e brak e system require s thisR
th e temperature in th e vehicl e interior devi-
ate s from th e set rangeR
th e system detects moisture on th e wind-
shield when th e air-conditioning system is
switched on R
th e battery's condition of charge is to o low
Shifting th e transmission to position P does no t
start th e engine. Deactivating or activating the ECO
start/stop function All vehicles (excep t Mercedes-AM G veh i-
cles) X
To deactivate: press ECO butto n C .
Indicato r lamp D goe s out .X
To activate: press ECO butto n C .
Indicato r lamp D lights up.
If indicator lamp D is off , th e ECO start/sto p
function has been deactivated manually or as
th e result of a malfunction .
Mercedes-AM G veh icles
X
To deactivate: in th e Comfor t drive pro -
gram , press ECO butto n C .
or X
Activat e manual gearshifting ( Y
page 150).
or X
Switc h to th e Sport Plu s or Sport drive pro -
gram ( Y
page 145).
Indicato r lamp D goes out .X
To activate: press ECO butto n C .
Indicato r lamp D lights up. When th e
Sport Plu s or Sport drive program is activa-
ted, th e automatic transmission switches to
th e Comfor t drive program .Driving 143
Driving and parking Z

If indicator lamp D is off, the ECO start/stop
function has been deactivated manually or as
the result of a malfunction.
Problems with the engine Problem
Possible causes/consequences and P Solutions
The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics. R
There is a malfunction in the fuel supply.
Before attempting to start the engine again: X
Turn the SmartKey back to position 0 in the ignition lock.
or X
Press the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out. X
Try to start the engine again ( Y
page 139). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts: X
Consult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged. X
Jump-start the vehicle ( Y
page 338).
If the engine does not start despite attempts to jump-start it: X
Consult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high. X
Allow the starter motor to cool down for approximately two minutes. X
Try to start the engine again.
If the engine still does not start: X
Consult a qualified specialist workshop.144
Driving
Driving and parking

Problem
Possible causes/consequences and P Solutions
Vehicles with a gasoline
engine:
The engine is not running
smoothly and is misfir-
ing. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system. X
Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it. X
Have the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
gage shows a value
above 248 ‡ (120 †). The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently. X
Stop as soon as possible and allow the engine and the coolant to
cool down. X
Check the coolant level ( Y
page 322). Observe the warning notes
as you do so and add coolant if necessary.
DYNAMIC SELECT controller Use the DYNAMIC SELECT controller to change
the drive program. Depending on the drive pro-
gram selected the following vehicle character-
istics will change: R
the drive (engine and transmission manage-
ment) R
the transmission R
the suspension R
the steering R
the availability of the ECO start/stop function
Each time you start the engine with the Smart-
Key or the Start/Stop button, the Comfort drive
program is activated. For further information
about starting the engine, see ( Y
page 139).
X
All vehicles (except Mercedes-AMG vehi-
cles): turn DYNAMIC SELECT controller C as many times as necessary until the desired
drive program is selected.
The selected drive program appears in the
multifunction display. After five seconds the
display goes out.
In addition, the current drive program settings
are displayed in the multimedia system dis-
play.
Drive programs available (all vehicles
except Mercedes-AMG vehicles):
Individual
Individual settings
Sport
Sporty driving characteris-
tics
Comfort
Comfortable and economi-
cal driving characteristics
Slippery
Optimal driving characteris-
tics on slippery or snow-
covered roads
Off-road
Optimal driving characteris-
tics for easily negotiable off-
road terrain
Offroad Plus
(vehicles with
Off-Road Engi-
neering pack-
age) Optimal driving characteris-
tics for rough terrainDYNAMIC SELECT controller 145
Driving and parking Z

X
Push the DIRECT SELECT lever in the direction
of arrow P .
Engaging park position P automatically Park position P is automatically engaged if:R
you switch off the engine using the SmartKey
and remove the SmartKey R
you switch off the engine using the SmartKey
or using the Start/Stop button and open the
driver's door or front-passenger door R
the driver's door is opened when the vehicle is
stationary or driving at very low speed and the
transmission is in position D or R
Under certain conditions, the automatic trans-
mission shifts automatically to transmission
position P if the HOLD function or Distance Pilot
DISTRONIC is activated. Observe the informa-
tion on the HOLD function ( Y
page 185) and on
Distance Pilot DISTRONIC ( Y
page 177).
Engaging reverse gear R
! Only shift the automatic transmission to R
when the vehicle is stationary. X
If the transmission is in position D or N : push
the DIRECT SELECT lever up past the first
point of resistance. X
If the transmission is in position P : depress
the brake pedal and push the DIRECT SELECT
lever up past the first point of resistance.
Shifting to neutral N
G WARNING
If children are left unsupervised in the vehicle,
they could: R
open the doors, thus endangering other
people or road users. R
get out and disrupt traffic. R
operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they: R
release the parking brake. R
shifting the automatic transmission out of
park position PR
Start the engine.
There is a risk of an accident and injury. When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. X
If the transmission is in position D or R : push
the DIRECT SELECT lever up or down to the
first point of resistance. X
If the transmission is in position P : depress
the brake pedal and push the DIRECT SELECT
lever up or down to the first point of resist-
ance.
If you switch the engine off with the transmis-
sion in position R or D , the automatic transmis-
sion shifts to N automatically.
With the SmartKey: if you then open the driv-
er's door or the front-passenger door or remove
the SmartKey from the ignition, the automatic
transmission shifts to P automatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts to P automat-
ically.
If you want the automatic transmission to
remain in neutral N , e.g. when having the vehicle
cleaned in an automatic car wash with a towing
system:
Using the SmartKey: X
Switch on the ignition. X
Depress the brake pedal and keep it
depressed. X
Shift to neutral N . X
Release the brake pedal. X
Release the electric parking brake. X
Switch off the ignition and leave the SmartKey
in the ignition lock.
With the Start/Stop button: X
Remove the Start/Stop button from the igni-
tion lock. X
Insert the SmartKey into the ignition lock. X
Switch on the ignition. X
Depress the brake pedal and keep it
depressed. X
Shift to neutral N . X
Release the brake pedal.Automatic transmission 147
Driving and parking Z

Comfort drive program The Comfort drive program has the following
characteristics: R
comfort-oriented engine and transmission
settings. R
optimal fuel consumption resulting from the
automatic transmission shifting up sooner. R
the vehicle pulling away more gently in
forward and reverse gears, unless the accel-
erator pedal is depressed fully. R
the automatic transmission shifting up
sooner. This results in the vehicle being driven
at lower engine speeds and the wheels being
less likely to spin.
Sport drive program The Sport drive program has the following char-
acteristics: R
sporty engine and transmission settings. R
the automatic transmission shifting up later.
the fuel consumption possibly being higher as
a result of the later automatic transmission
shift points. R
the suspension exhibits sporty damping (vehi-
cles with AIRMATIC).
Drive program Sport Plus (Mercedes-
AMG vehicles) The Sport Plus drive program has the following
characteristics: R
the vehicle exhibits particularly sporty driving
characteristics. R
the vehicle pulling away in first gear. R
the automatic transmission shifting up later.
the fuel consumption possibly being higher as
a result of the later automatic transmission
shift points. R
the suspension exhibits particularly firm
springing and damping settings (vehicles with
AIRMATIC). R
the ECO start/stop function is deactivated, it
can, however, be activated again using the
ECO button ( Y
page 143). Individual drive program In the Individual drive program, the following
properties of the drive program can be selected: R
the drive (engine and transmission manage-
ment) R
the transmission R
the suspension R
all vehicles (except Mercedes-AMG vehicles):
the steering R
all vehicles (except Mercedes-AMG vehicles):
availability of the ECO start/stop function
To select the gears in the Individual drive pro-
gram permanently using the steering wheel pad-
dle shifters, select the permanent manual gear-
shift program.
Information about configuring the Individual
drive program with the multimedia system can
be found in the Digital Operator's Manual.
Manual gear shifting
General notes You can change gear yourself using the steering
wheel paddle shifters. The transmission must be
in position D .
Depending on which steering wheel paddle
shifter is pulled, the automatic transmission
immediately shifts into the next gear down or
up, if permitted.
To use manual shifting, you have two options: R
temporary setting R
permanent setting
If you activate manual gearshifting, the multi-
function display will show the current gear
instead of transmission position D .
If manual gearshifting is deactivated, the gears
will be selected automatically.150
Automatic transmission
Driving and parking

Problems with the transmission Problem
Possible causes/consequences and P Solutions
The transmission has
problems shifting gear. The transmission is losing oil. X
Have the transmission checked at a qualified specialist workshop
immediately.
7G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only possible to shift into second gear and reverse gear.X
Stop the vehicle. X
Shift the transmission to position P .X
Switch off the engine. X
Wait at least ten seconds before restarting the engine. X
Shift the transmission to position D or R .
If D is selected, the transmission shifts into second gear; if R is
selected, the transmission shifts into reverse gear. X
Have the transmission checked at a qualified specialist workshop
immediately.
9G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only partly possible to engage the gears or the transmission is in
position N . X
Stop the vehicle. X
Shift the transmission to position P .X
Switch off the engine. X
Wait at least ten seconds before restarting the engine. X
Shift the transmission to position D or R .X
Have the transmission checked at a qualified specialist workshop
immediately.
Transfer case This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
! Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged.
Contact a qualified specialist workshop for a
performance test.
! Because ESP ®
is an automatic system, the
engine and ignition must be switched off
(SmartKey in position 0 or 1 or Start/Stop
button in position 0 or 1 ) when the electric
parking brake is being tested on a brake dyna-
mometer (maximum 10 seconds).
Braking triggered automatically by ESP ®
may
seriously damage the brake system. ! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Refueling
Important safety notes
G WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling. Refueling 153
Driving and parking Z

overfilling. DEF may leak if overfilled. Mercedes-
Benz offers a special disposable hose with over-
fill protection. You can obtain this from any
authorized Mercedes-Benz Center. DEF is avail-
able in a variety of containers and receptacles.
Only use the disposable hose with the
Mercedes-Benz DEF refill canisters.
DEF refill bottle
! Only screw on the DEF refill bottle hand-
tight. Otherwise, the thread of the DEF refill
bottle could be damaged and DEF could leak
out.
X
Unscrew the protective cap from DEF refill
bottle C .X
Place DEF refill bottle C on the filler neck as
shown and screw it on clockwise until hand-
tight. X
Press DEF refill bottle C towards the filler
neck.
The DEF tank is filled. This may take up to one
minute.
i When DEF refill bottle C is no longer
pressed, filling stops and the bottle may be
taken off again after being only partially emp-
tied. X
Release DEF refill bottle C .X
Turn DEF refill bottle C counter-clockwise
and remove it. X
Screw the protective cap onto DEF refill bot-
tle C again.
DEF refill canisters are available at many gas
stations or at a qualified specialist workshop.
Refill bottles without a threaded cap do not pro-
vide overfill protection. DEF may leak if overfil-
led. Mercedes Benz offers special refill bottles
with a threaded seal. These are available at any
authorized Mercedes-Benz Center. Parking
Important safety notes
G WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
G WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example: R
release the parking brake. R
shift the automatic transmission out of the
parking position P . R
start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally: R
the electric parking brake must be applied. R
the transmission must be in position P and the
SmartKey must be removed from the ignition
lock. R
the front wheels must be turned towards the
curb on steep uphill or downhill gradients. R
the empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients. R
a laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients. Parking 159
Driving and parking Z

Switching off the engine
G WARNING
The automatic transmission switches to neu-
tral position N when you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P . Prevent the parked vehi-
cle from rolling away by applying the parking
brake. X
Apply the electric parking brake. X
Shift the transmission to position P .X
With the SmartKey: turn the SmartKey to
position 0 in the ignition lock and remove it.
The immobilizer is activated. X
With KEYLESS-GO:
Press the Start/Stop button ( Y
page 138)
The engine stops and all the indicator lamps in
the instrument cluster go out.
If you switch the engine off with the transmis-
sion in position R or D , the automatic transmis-
sion shifts to N automatically.
If you then open the driver's or front-passenger
door, the automatic transmission shifts to P
automatically.
If you want the automatic transmission to
remain in neutral N , e.g. when having the vehicle
cleaned in an automatic car wash with a towing
system: X
Vehicles with a SmartKey: switch on the
ignition. X
Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock. X
Insert the SmartKey into the ignition lock. X
Switch on the ignition. X
All vehicles: depress the brake pedal and
keep it depressed. X
Shift to neutral N .X
Release the brake pedal. X
Release the electric parking brake. X
Switch off the ignition and leave the SmartKey
in the ignition lock.
i The engine can be switched off in an emer-
gency while the vehicle is in motion by press-
ing and holding the Start/Stop button for
three seconds. Electric parking brake
General notes
G WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example: R
release the parking brake. R
shift the automatic transmission out of the
parking position P .R
start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or there is a malfunction in
the system, it may not be possible to apply the
released parking brake. X
If this is the case, only park the vehicle on
level ground and secure it to prevent it rolling
away. X
Shift the automatic transmission to position
P .
It may not be possible to release an applied
parking brake if the on-board voltage is low or
there is a malfunction in the system. Contact a
qualified specialist workshop.
i The electric parking brake performs a func-
tion test at regular intervals while the engine
is switched off. The sounds that can be heard
while this is occurring are normal.160
Parking
Driving and parking