transmission MERCEDES-BENZ GLS 2017 Owner's Manual

Problem
Possible causes/consequences and P Solutions
Vehicles with a gasoline
engine:
The engine is not running
smoothly and is misfir-
ing. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system. X
Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it. X
Have the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
gage shows a value
above 248 ‡ (120 †). The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently. X
Stop as soon as possible and allow the engine and the coolant to
cool down. X
Check the coolant level ( Y
page 322). Observe the warning notes
as you do so and add coolant if necessary.
DYNAMIC SELECT controller Use the DYNAMIC SELECT controller to change
the drive program. Depending on the drive pro-
gram selected the following vehicle character-
istics will change: R
the drive (engine and transmission manage-
ment) R
the transmission R
the suspension R
the steering R
the availability of the ECO start/stop function
Each time you start the engine with the Smart-
Key or the Start/Stop button, the Comfort drive
program is activated. For further information
about starting the engine, see ( Y
page 139).
X
All vehicles (except Mercedes-AMG vehi-
cles): turn DYNAMIC SELECT controller C as many times as necessary until the desired
drive program is selected.
The selected drive program appears in the
multifunction display. After five seconds the
display goes out.
In addition, the current drive program settings
are displayed in the multimedia system dis-
play.
Drive programs available (all vehicles
except Mercedes-AMG vehicles):
Individual
Individual settings
Sport
Sporty driving characteris-
tics
Comfort
Comfortable and economi-
cal driving characteristics
Slippery
Optimal driving characteris-
tics on slippery or snow-
covered roads
Off-road
Optimal driving characteris-
tics for easily negotiable off-
road terrain
Offroad Plus
(vehicles with
Off-Road Engi-
neering pack-
age) Optimal driving characteris-
tics for rough terrainDYNAMIC SELECT controller 145
Driving and parking Z

Further information on: R
the Individual , Sport , Comfort and Slippery
drive programs ( Y
page 149)R
the Offroad drive program (vehicles without
Off-Road Engineering package)
( Y
page 217)R
the Offroad and Offroad Plus drive pro-
grams (vehicles with Off-Road Engineering
package) ( Y
page 218)
X
Mercedes-AMG vehicles: turn DYNAMIC
SELECT controller C as many times as nec-
essary until the desired drive program is
selected.
The selected drive program appears in the
multifunction display. After five seconds the
display goes out.
In addition, the current drive program settings
are displayed in the multimedia system dis-
play.
Drive programs available (Mercedes-AMG
vehicles):
Individual
Individual settings
Comfort
Comfortable and economi-
cal driving characteristics
Sport
Sporty driving characteris-
tics
Sport Plus
Particularly sporty driving
characteristics
Slippery
Optimal driving characteris-
tics on slippery or snow-
covered roads
Additional information for drive programs
( Y
page 149). Automatic transmission
Important safety notes
G WARNING
The automatic transmission switches to neu-
tral position N when you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P . Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
DIRECT SELECT lever
Overview of transmission positions
]
Park position with parking lock ^
Reverse gear \\
Neutral [
Drive
The DIRECT SELECT lever is on the right of the
steering column.
The DIRECT SELECT lever always returns to its
original position. The current transmission posi-
tion P , R , N or D appears in the transmission
position display in the multifunction display
( Y
page 148).
Engaging park position P
! If the engine speed is too high or the vehicle
is moving, do not shift the automatic trans-
mission directly from D to R , from R to D or
directly to P . The automatic transmission
could otherwise be damaged.146
Automatic transmission
Driving and parking

X
Push the DIRECT SELECT lever in the direction
of arrow P .
Engaging park position P automatically Park position P is automatically engaged if:R
you switch off the engine using the SmartKey
and remove the SmartKey R
you switch off the engine using the SmartKey
or using the Start/Stop button and open the
driver's door or front-passenger door R
the driver's door is opened when the vehicle is
stationary or driving at very low speed and the
transmission is in position D or R
Under certain conditions, the automatic trans-
mission shifts automatically to transmission
position P if the HOLD function or Distance Pilot
DISTRONIC is activated. Observe the informa-
tion on the HOLD function ( Y
page 185) and on
Distance Pilot DISTRONIC ( Y
page 177).
Engaging reverse gear R
! Only shift the automatic transmission to R
when the vehicle is stationary. X
If the transmission is in position D or N : push
the DIRECT SELECT lever up past the first
point of resistance. X
If the transmission is in position P : depress
the brake pedal and push the DIRECT SELECT
lever up past the first point of resistance.
Shifting to neutral N
G WARNING
If children are left unsupervised in the vehicle,
they could: R
open the doors, thus endangering other
people or road users. R
get out and disrupt traffic. R
operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they: R
release the parking brake. R
shifting the automatic transmission out of
park position PR
Start the engine.
There is a risk of an accident and injury. When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. X
If the transmission is in position D or R : push
the DIRECT SELECT lever up or down to the
first point of resistance. X
If the transmission is in position P : depress
the brake pedal and push the DIRECT SELECT
lever up or down to the first point of resist-
ance.
If you switch the engine off with the transmis-
sion in position R or D , the automatic transmis-
sion shifts to N automatically.
With the SmartKey: if you then open the driv-
er's door or the front-passenger door or remove
the SmartKey from the ignition, the automatic
transmission shifts to P automatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts to P automat-
ically.
If you want the automatic transmission to
remain in neutral N , e.g. when having the vehicle
cleaned in an automatic car wash with a towing
system:
Using the SmartKey: X
Switch on the ignition. X
Depress the brake pedal and keep it
depressed. X
Shift to neutral N . X
Release the brake pedal. X
Release the electric parking brake. X
Switch off the ignition and leave the SmartKey
in the ignition lock.
With the Start/Stop button: X
Remove the Start/Stop button from the igni-
tion lock. X
Insert the SmartKey into the ignition lock. X
Switch on the ignition. X
Depress the brake pedal and keep it
depressed. X
Shift to neutral N . X
Release the brake pedal.Automatic transmission 147
Driving and parking Z

X
Releas e th e electric parking brake.X
Switc h off th e ignition and leav e th e SmartKey
in th e ignition lock.
Engaging drive position D X
If th e transmission is in position R or N : push
th e DIRECT SELECT lever down past th e first
poin t of resistance.X
If th e transmission is in position P : depress
th e brak e pedal and push th e DIRECT SELECT
lever down past th e first poin t of resistance.
Transmission position and drive pro-
gram display The curren t transmission position and driv e pro -
gram appear in th e multifunction display.
C
Transmissio n positionD
Gear

D Neutral
Do not shift the transmission to N
while driving. Otherwise, the auto-
matic transmission could be dam-
aged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you to
move the vehicle freely, e.g. to push
it or tow it.
If ESP ®
is deactivated or faulty: shift
the transmission to position N if the
vehicle is in danger of skidding, e.g.
on icy roads.
If you switch the engine off with the
transmission in position R or D , the
automatic transmission shifts to N
automatically.
! Rolling in neutral N can damage
the drive train.
: Drive
The automatic transmission changes
gear automatically. All forward gears
are available.
Driving tips
Changing gear The automatic transmission shifts to the indi-
vidual gears automatically when it is in trans-
mission position D . This automatic gear shifting
behavior is determined by: R
the selected drive program R
the position of the accelerator pedal R
the road speed
Accelerator pedal position Your style of driving influences how the auto-
matic transmission shifts gear: R
little throttle: early upshifts R
more throttle: late upshifts Kickdown Use kickdown for maximum acceleration. X
Depress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to a lower
gear depending on the engine speed. X
Ease off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up.
Rocking the vehicle free Shifting the transmission repeatedly between
gears D and R may help to free the vehicle if it
has become stuck in slush or snow. The vehi-
cle's engine management system limits the
speed to a maximum of 5 mph (9 km/h) when
shifting back and forth. To shift back and forth
between transmission positions D and R , move
the DIRECT SELECT lever up and down past the
point of resistance.
Towing a trailer X
Drive in the middle of the engine speed range
on uphill gradients. X
Depending on the uphill or downhill gradient,
use the left-hand steering wheel paddle
shifter ( Y
page 150) to select a lower gear,
even if cruise control or Distance Pilot
DISTRONIC are activated.
Drive programs
Slippery drive program The Slippery drive program has the following
characteristics: R
reduced engine and transmission settings for
optimum propulsion on slippery or snow-cov-
ered roads. R
optimized ESP ®
stability control on slippery or
snow-covered roads. R
the vehicle has improved driving stability on
slippery or snow-covered roads, for example.Automatic transmission 149
Driving an d parking Z

Comfort drive program The Comfort drive program has the following
characteristics: R
comfort-oriented engine and transmission
settings. R
optimal fuel consumption resulting from the
automatic transmission shifting up sooner. R
the vehicle pulling away more gently in
forward and reverse gears, unless the accel-
erator pedal is depressed fully. R
the automatic transmission shifting up
sooner. This results in the vehicle being driven
at lower engine speeds and the wheels being
less likely to spin.
Sport drive program The Sport drive program has the following char-
acteristics: R
sporty engine and transmission settings. R
the automatic transmission shifting up later.
the fuel consumption possibly being higher as
a result of the later automatic transmission
shift points. R
the suspension exhibits sporty damping (vehi-
cles with AIRMATIC).
Drive program Sport Plus (Mercedes-
AMG vehicles) The Sport Plus drive program has the following
characteristics: R
the vehicle exhibits particularly sporty driving
characteristics. R
the vehicle pulling away in first gear. R
the automatic transmission shifting up later.
the fuel consumption possibly being higher as
a result of the later automatic transmission
shift points. R
the suspension exhibits particularly firm
springing and damping settings (vehicles with
AIRMATIC). R
the ECO start/stop function is deactivated, it
can, however, be activated again using the
ECO button ( Y
page 143). Individual drive program In the Individual drive program, the following
properties of the drive program can be selected: R
the drive (engine and transmission manage-
ment) R
the transmission R
the suspension R
all vehicles (except Mercedes-AMG vehicles):
the steering R
all vehicles (except Mercedes-AMG vehicles):
availability of the ECO start/stop function
To select the gears in the Individual drive pro-
gram permanently using the steering wheel pad-
dle shifters, select the permanent manual gear-
shift program.
Information about configuring the Individual
drive program with the multimedia system can
be found in the Digital Operator's Manual.
Manual gear shifting
General notes You can change gear yourself using the steering
wheel paddle shifters. The transmission must be
in position D .
Depending on which steering wheel paddle
shifter is pulled, the automatic transmission
immediately shifts into the next gear down or
up, if permitted.
To use manual shifting, you have two options: R
temporary setting R
permanent setting
If you activate manual gearshifting, the multi-
function display will show the current gear
instead of transmission position D .
If manual gearshifting is deactivated, the gears
will be selected automatically.150
Automatic transmission
Driving and parking

Temporary setting X
To activate: shift the DIRECT SELECT lever to
position D .X
Pull steering wheel paddle shifter C or D .
Temporary setting will be active for a certain
amount of time. Under certain conditions the
minimum amount of time is extended, e.g. in the
case of lateral acceleration, during an overrun
phase or when driving on steep terrain. X
To deactivate: pull steering wheel paddle
shifter D and hold it in place.
or X
Use the DIRECT SELECT lever to switch the
transmission position.
or X
Use the DYNAMIC SELECT controller to
change the drive program.
Permanent setting (all vehicles except
Mercedes-AMG vehicles)
X
To activate: shift the DIRECT SELECT lever to
position D .X
Press button C . X
To deactivate: press button C .
or X
Use the DYNAMIC SELECT controller to
change the drive program.
Permanent setting (Mercedes-AMG
vehicles) X
To activate: shift the DIRECT SELECT lever to
position D . X
Press button C .
Indicator lamp D lights up.X
To deactivate: press button C .
or X
Use the DYNAMIC SELECT controller to
switch to the Individual drive program.
Indicator lamp D goes out.
Shifting gears
! Mercedes-AMG vehicles: the automatic
transmission does not shift up automatically
even when the engine limiting speed for the
current gear is reached. When the engine lim-
iting speed is reached, the fuel supply is cut to
prevent the engine from overrevving. Always
make sure that the engine speed does not
reach the red area of the tachometer. There is
otherwise a risk of engine damage.Automatic transmission 151
Driving an d parking Z

X
To shift up: pull steering wheel paddle
shifter D .
The automatic transmission shifts up to the
next gear.
All vehicles (except Mercedes-AMG vehi-
cles): if the maximum engine speed on the
currently engaged gear is reached and you
continue to accelerate, the automatic trans-
mission automatically shifts up in order to
prevent engine damage. X
To shift down: pull steering wheel paddle
shifter C .
The automatic transmission shifts down to
the next gear.
Automatic down shifting occurs when coast-
ing.
If the engine exceeds the maximum engine
speed when shifting down, the automatic
transmission protects against engine damage
by not shifting down.
Shift recommendation
The gearshift recommendations assist you in
adopting an economical driving style. The rec-
ommended gear is shown in the multifunction
display. X
Shift to recommended gear D according to
gearshift recommendation C when shown in the multifunction display of the instrument
cluster.
Upshifting (Mercedes-AMG vehicles)
! The automatic transmission does not shift
up automatically even when the engine limit-
ing speed for the current gear is reached.
When the engine limiting speed is reached,
the fuel supply is cut to prevent the engine
from overrevving. Always make sure that the
engine speed does not reach the red area of
the tachometer. There is otherwise a risk of
engine damage.
C
Gear indicator D
Upshift indicator
Before the engine speed reaches the red area,
an upshift indicator will be shown in the multi-
function display. X
When the UP message appears in the multi-
function display, pull on the right-hand steer-
ing wheel paddle shifter.
Kickdown Mercedes-AMG vehicles: kickdown is only
possible in the temporary setting. X
For maximum acceleration, depress the
accelerator pedal beyond the pressure point.
The automatic transmission shifts to a lower
gear depending on the engine speed. X
Shift back up once the desired speed is
reached.
During kickdown, you cannot shift gears using
the steering wheel paddle shifters.
If you apply full throttle, the automatic trans-
mission shifts up to the next gear when the
maximum engine speed is reached. This pre-
vents the engine from overrevving.152
Automatic transmission
Driving an d parking

Problems with the transmission Problem
Possible causes/consequences and P Solutions
The transmission has
problems shifting gear. The transmission is losing oil. X
Have the transmission checked at a qualified specialist workshop
immediately.
7G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only possible to shift into second gear and reverse gear.X
Stop the vehicle. X
Shift the transmission to position P .X
Switch off the engine. X
Wait at least ten seconds before restarting the engine. X
Shift the transmission to position D or R .
If D is selected, the transmission shifts into second gear; if R is
selected, the transmission shifts into reverse gear. X
Have the transmission checked at a qualified specialist workshop
immediately.
9G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only partly possible to engage the gears or the transmission is in
position N . X
Stop the vehicle. X
Shift the transmission to position P .X
Switch off the engine. X
Wait at least ten seconds before restarting the engine. X
Shift the transmission to position D or R .X
Have the transmission checked at a qualified specialist workshop
immediately.
Transfer case This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
! Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged.
Contact a qualified specialist workshop for a
performance test.
! Because ESP ®
is an automatic system, the
engine and ignition must be switched off
(SmartKey in position 0 or 1 or Start/Stop
button in position 0 or 1 ) when the electric
parking brake is being tested on a brake dyna-
mometer (maximum 10 seconds).
Braking triggered automatically by ESP ®
may
seriously damage the brake system. ! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Refueling
Important safety notes
G WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling. Refueling 153
Driving and parking Z

overfilling. DEF may leak if overfilled. Mercedes-
Benz offers a special disposable hose with over-
fill protection. You can obtain this from any
authorized Mercedes-Benz Center. DEF is avail-
able in a variety of containers and receptacles.
Only use the disposable hose with the
Mercedes-Benz DEF refill canisters.
DEF refill bottle
! Only screw on the DEF refill bottle hand-
tight. Otherwise, the thread of the DEF refill
bottle could be damaged and DEF could leak
out.
X
Unscrew the protective cap from DEF refill
bottle C .X
Place DEF refill bottle C on the filler neck as
shown and screw it on clockwise until hand-
tight. X
Press DEF refill bottle C towards the filler
neck.
The DEF tank is filled. This may take up to one
minute.
i When DEF refill bottle C is no longer
pressed, filling stops and the bottle may be
taken off again after being only partially emp-
tied. X
Release DEF refill bottle C .X
Turn DEF refill bottle C counter-clockwise
and remove it. X
Screw the protective cap onto DEF refill bot-
tle C again.
DEF refill canisters are available at many gas
stations or at a qualified specialist workshop.
Refill bottles without a threaded cap do not pro-
vide overfill protection. DEF may leak if overfil-
led. Mercedes Benz offers special refill bottles
with a threaded seal. These are available at any
authorized Mercedes-Benz Center. Parking
Important safety notes
G WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
G WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example: R
release the parking brake. R
shift the automatic transmission out of the
parking position P . R
start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally: R
the electric parking brake must be applied. R
the transmission must be in position P and the
SmartKey must be removed from the ignition
lock. R
the front wheels must be turned towards the
curb on steep uphill or downhill gradients. R
the empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients. R
a laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients. Parking 159
Driving and parking Z