audio MERCEDES-BENZ GLS 2019 User Guide

Operating system
Overview
General notes !
Do not use the space in front of the display
for storage. Objects placed here could dam-
age the display or impair its function. Avoid
any direct contact with the display surface.
Pressure on the display surface may result in
impairments to the display, which could be
irreversible.
Wearing polarized sunglasses may impair your
ability to read the display.
The display has an automatic temperature-con- trolled switch-off feature. The brightness is
automatically reduced if the temperature is too
high. The display may temporarily switch off
completely.
Cleaning instructions !
Do not touch the display. The display has a
very sensitive high-gloss surface; there is a
risk of scratching. If you have to clean the
screen, however, use a mild cleaning agent
and a soft, lint-free cloth.
The display must be switched off and have
cooled down before you start cleaning. Do not
apply pressure to the display surface when
cleaning it, as this could cause irreversible dam-
age to the display.
Switching the multimedia system
on/off X
Press the 0043control knob.
Adjusting the volume X
Turn the 0043control knob.
The volume is adjusted:
R for the currently selected media source
R during traffic or navigation announcements
R in hands-free mode during an active call
Switching the sound on or off X
Press the 0063button on the control panel.
If the audio output is switched off, the status
line will show the 0063symbol. If you switch the media source or set the volume, the sound
is automatically switched on.
i Navigation announcements will be heard
even if the sound is muted.
Functions The multimedia system has the following func-
tions:
R Radio mode
R Media mode with media search
R Sound systems
R Navigation system
COMAND: navigation via the hard drive
Audio 20: navigation via SD card
R Communication functions
R SIRIUS Weather (COMAND)
R Vehicle functions with system settings
R Favorites functions
Controller The controller in the center console lets you:
R select menu items on the display
R enter characters
R select a destination on the map
R save entries
The controller can be:
R turned 3
R slid left or right 1
R slid forwards or back 4
R slid diagonally 2
R pressed briefly or pressed and held 7
Back button You can use the
0038button to exit a menu or to
call up the main menu of the current operating
mode.
X To exit the menu: briefly press the0038
button.
The multimedia system changes to the next
higher menu level in the current operating
mode.
X To call up the main menu: press the0038
button for longer than two seconds.
The multimedia system changes to the main
menu of the current operating mode. 288
Operating systemMultimedia system

Favorites button
You can assign predefined functions using the
007D favorites button and call them up by press-
ing the button (Y page 289). Favorites
Calling up and exiting favorites X
To call up: press the007Dbutton on the con-
troller.
X Select a favorite, e.g. Vehicle
Vehicle.
The favorites are displayed.
X To exit: press the 007Dbutton again.
Adding favorites Adding predefined favorites
X
Press the 007Dbutton.
X COMAND: slide6the controller.
X Audio 20: slide5or6 the controller.
The menu bar is displayed.
X Select Reassign
Reassign.
The categories are displayed.
X Select a category.
The favorites are displayed.
X Select a favorite.
X COMAND: to add the favorite to the desired
position, turn and press the controller.
If a favorite has already been added at this
position, it will be overwritten.
X Audio 20: to add the favorite to the desired
position, turn, slide 5or6 and press the
controller.
If a favorite has already been added at this
position, it will be overwritten.
Adding your own favorites
You can add climate control as a favorite, for
example. X Select Vehicle
Vehicle007BVehicle Settings Vehicle Settings.
X Press and hold the 007Dbutton until the
favorites are displayed.
X Add a favorite to the desired position.
If a favorite has already been added at this
position, it will be overwritten. Navigation mode
Important safety notes G
WARNING
If you operate information systems and com-
munication equipment integrated in the vehi- cle when driving, you may be distracted from
the traffic situation. You could also lose con-
trol of the vehicle. There is a risk of an acci-
dent.
Only operate this equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for the country in which you are currently driving whenoperating the navigation system.
General notes Among other things, correct functioning of the
navigation system depends on GPS reception. In
certain situations, GPS reception may be
impaired, there may be interference or there
may be no reception at all, e.g. in tunnels or
parking garages.
Audio 20 is equipped with Garmin ®
MAP PILOT
(see the manufacturer's operating instructions).
The Garmin ®
MAP PILOT operating instructions
are stored on the SD card as a PDF file. The SD card box contains a quick guide.
The following descriptions apply to navigation
with COMAND. Further information can be
found in the Digital Operator's Manual.
Selecting a route type and route options Multimedia system:
X Select Navi
Navi007BNavigation Navigation.
The map shows the vehicle's current position.
X Slide 6the controller.
X Select Options
Options007BRoute Settings Route Settings.
Notes for route types:
R Eco Route Eco Route
R Dynamic Traffic Route
Dynamic Traffic Route Operating system
289Multimedia system Z

Authorization by entering a passkey (passcode):
X Select the Bluetooth ®
name of the mobile
phone.
The input menu for the passkey is displayed.
X Choose a one to sixteen-digit number combi-
nation as a passkey.
X Enter the passkey on the multimedia system.
X Press 0054to confirm.
X Enter and confirm the passkey on the mobile
phone. Depending on the mobile phone used,
confirm the connection to the multimedia sys-
tem and for the PBAP and MAP Bluetooth ®
profiles. The prompt to confirm may take up
to two minutes to be displayed (see the man- ufacturer's operating instructions). Connecting a mobile phone (Audio 20)
Requirements For telephony via the Bluetooth
®
interface, you
require at least one Bluetooth ®
-capable mobile
phone depending on use of one-telephone
mode ortwo-telephone mode. The mobile
phone must support Hands-Free Profile 1.0 or
above.
In two-telephone mode you can use all the
functions of the multimedia system with the
main telephone. With the additional tele-
phone , you can receive incoming calls.
Multimedia system:
X Select Vehicle
Vehicle007BSystem Set‐ System Set‐
tings tings007B Activate Bluetooth
Activate Bluetooth .
X Activate Bluetooth ®
0073.
Mobile phone:
X Activate Bluetooth ®
and, if necessary, Blue-
tooth ®
visibility for other devices (see the
manufacturer's operating instructions).
The Bluetooth ®
device names for all of one man-
ufacturer's products might be identical. To
make it possible to clearly identify your mobile
phone, change the device name (see the man-
ufacturer's operating instructions). If the mobile phone supports the PBAP (P
hone
Book Access Profile) and MAP (Message
Access Profile) Bluetooth ®
profiles, the follow-
ing information is transmitted after you connect
the main telephone:
R Phone book
R Call lists
R Text messages and e-mail
i Further information on suitable mobile
phones can be found at: http://
www.mercedes-benz.com/connect
i In the USA, you can get in touch with the
Mercedes-Benz Customer Assistance Center
on 1-800-FOR-MERCedes (1-800-367-6372).
In Canada, you can get in touch with the Cus-
tomer Relations Center on 1-800-387-010 0.
Searching for and authorizing (connect- ing) a mobile phone Before using your mobile phone with the multi-
media system for the first time, you will need to
search for the phone and then authorize (con-
nect) it. Depending on the mobile phone, author- ization either takes place by means of Secure
Simple Pairing or by entering a passkey. The
multimedia system automatically makes the
procedure that is relevant for your mobile phone
available. The mobile phone is always connec-
ted automatically after authorization. Further
information on using a mobile phone with the
multimedia system (see the Digital Operator's
Manual).
If the multimedia system does not detect your
mobile phone, this may be due to particular
security settings on your mobile phone (see the manufacturer's operating instructions).
Searching for a mobile phone
Multimedia system:
X Select Tel/ Tel/00A7007BConn. Device Conn. Device007BCon‐ Con‐
nect New Device
nect New Device.
X Select Connect via Vehicle
Connect via Vehicle.
X Select mobile phone.
Connecting a mobile phone X One-telephone mode: selectConnect as
Connect as
New Main Phone
New Main Phone.
X Two-telephone mode: selectConnect as
Connect as
Additional Phone
Additional Phone when a mobile phone is
already connected. 292
Operating systemMultimedia system

Connecting USB devices
X
Connect the USB device to the USB port.
There are two USB ports in the stowage space
under the armrest.
X Select the media source (Y page 293).
CD/DVD drive and AUX jacks (Rear Seat
Entertainment System) 0043
Disc slot
0044 AUX, right-hand (R) jack for audio signal
(red)
0087 AUX, left-hand (L) jack for audio signal
(white)
0085 AUX, video (V) jack (yellow)
0083 Disc eject button
The AUX jacks shown are for the AUX drive.
Identical jacks can be found on the right-hand
side of the rear-passenger compartment
screens (AUX display). 294
Operating systemMultimedia system

The system offers various services, e.g.:
R Automatic and manual emergency call
R Roadside Assistance call
R Info call
You can find information and a description of all
available features under "Owners Online" at
http://www.mbusa.com.
System self-test After you have switched on the ignition, the sys-
tem carries out a self-diagnosis.
A malfunction in the system has been detected
if one of the following occurs:
R The indicator lamp in the SOS button does not
come on during the system self-test.
R The indicator lamp in the 0052Roadside
Assistance call button does not light up dur-
ing self-diagnosis of the system.
R The indicator lamp in the 00D9Info call button
does not light up during the system self-diag-
nosis.
R The indicator lamp in one or more of the fol-
lowing buttons continues to light up red after
the system self-diagnosis:
- SOS button
- 0052 Roadside Assistance call button
- 00D9 Info call button
R The Inoperative
Inoperative or theService Not Service Not
Activated
Activated message appears in the multi-
function display after the system self-diagno- sis.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In the
event of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest author- ized Mercedes-Benz Center or call the following
telephone assistance services:
Mercedes-Benz Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372) or
1-866-990-9007. Emergency call Important safety notes
G
WARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergency if:
R you see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
R the vehicle is on a dangerous section of
road
R the vehicle is not visible or cannot easily be
seen by other road users, particularly whendark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
General notes
Observe the notes on system activation
(Y page 309).
The emergency call is triggered automatically if
an air bag is deployed or an Emergency Ten-
sioning Device is triggered. You cannot end an
automatically triggered emergency call yourself.
An emergency call can also be initiated man-
ually.
As soon as the emergency call has been initi-
ated, the indicator lamp in the SOS button
flashes. The Connecting Call Connecting Call message
appears in the multifunction display.
The audio output is muted.
Once the connection has been made, the Call Call
Connected
Connected message appears in the multifunc-
tion display.
All important information on the emergency is
transmitted, for example:
R Current location of the vehicle (as determined
by the GPS system)
R Vehicle identification number
R Information on the severity of the accident
Shortly after the emergency call has been initi-
ated, a voice connection is automatically estab- 310
FeaturesStowage and features

lished between the Customer Assistance Center
and the vehicle occupants.
R If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Center
attempts to get more information on the
emergency.
R If there is no response from the vehicle occu-
pants, an ambulance is immediately sent to
the vehicle.
R If the relevant mobile phone network is not
available, no emergency call can be initiated.
The indicator lamp in the SOS button flashes
continuously.
No voice connection can be established to the
Mercedes-Benz Customer Assistance Center.
The Call Call Failed
Failed message appears on the mul-
tifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call X
To initiate an emergency call manually:
press cover 0043briefly to open.
X Press and hold the SOS button for at least one
second 0044.
The indicator lamp in SOS button 0044flashes
until the emergency call is concluded.
X Wait for a voice connection to the Mercedes-
Benz Customer Assistance Center.
X After the emergency call, close cover 0043.
If the mobile phone network is unavailable,
mbrace will not be able to make the emergency
call. If you leave the vehicle immediately after
pressing SOS button 0044, you do not know if
mbrace has successfully made the emergency
call. In this case, always summon assistance by other means. Breakdown assistance call button
X
To call: press Roadside Assistance but-
ton 0043.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside Assistance
button 0043flashes while the call is active. The
Connecting Call Connecting Call message appears in the
multifunction display. The audio output is
muted.
If a connection can be established, the Call Call
Connected Connected message appears in the multifunc-
tion display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R Current location of the vehicle
R Vehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(Y page 314).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest Mercedes-Benz
Service Center.
You may be charged for services such as repair work and/or towing. Features
311Stowage and features Z

You can find more information in the separate
mbrace manual.
The system has not been able to initiate a Road-
side Assistance call, if:
R the 0052 indicator lamp for the Roadside
Assistance call button is flashing continu-
ously.
R no voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed Call Failed message appears in the mul-
tifunction display.
X To end a call: press the0076button on the
multifunction steering wheel.
or X Press the corresponding multimedia system
button for ending a phone call.
Info call button X
To call: press Info call button 0043.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Info call button 0043
flashes while the connection is being made.
The Connecting Call
Connecting Call message appears in
the multifunction display. The audio output is muted.
If a connection can be established, the Call Call
Connected
Connected message appears in the multifunc-
tion display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R Current location of the vehicle
R Vehicle identification number The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest Mercedes-Benz Ser-
vice Center and about other products and serv- ices from Mercedes-Benz.
You can find further information on the mbrace
system under "Owners Online" at
http://www.mbusa.com.
The system was unable to initiate an Info call if:
R the indicator lamp in the 00D9Info call button
is flashing continuously.
R no voice connection to the Mercedes-Benz
Customer Assistance Center has been estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed
Call Failed message appears in the mul-
tifunction display.
X To end a call: press the0076button on the
multifunction steering wheel.
or X Press the corresponding multimedia system
button for ending a phone call.
Call priority When service calls are active, e.g. Roadside
Assistance or Info calls, an emergency call can
still be initiated. In this case, an emergency call
will take priority and override all other active
calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the
Mercedes-Benz Customer Assistance Center.
All other calls can be ended by pressing:
R the 0076 button on the multifunction steering
wheel
R the corresponding button in the multimedia
system to end the voice call
When a call is initiated, the audio system is
muted. 312
FeaturesStowage and features