trailer MERCEDES-BENZ GLS 2019 Service Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2019, Model line: GLS, Model: MERCEDES-BENZ GLS 2019Pages: 398, PDF Size: 7.3 MB
Page 259 of 398
Display messages
Possible causes/consequences and
0050
0050Solutions X
Visit a qualified specialist workshop immediately.
For further information about the Occupant Classification System, see (Y page 52). Lights
i Vehicles with LED bulbs in the light clusters:
The display message for the corresponding lamp only appears when all of the LEDs in the lamp
have failed. Display messages
Possible causes/consequences and
0050
0050Solutions 0049
Example: Check Left
Check Left
Low Beam
Low Beam The corresponding bulb is faulty.
X Visit a qualified specialist workshop.
or X Check whether you are permitted to replace the bulb yourself
(Y page 120). 0049
Active Headlamps Active Headlamps
Inoperative Inoperative The active light function is faulty.
X Visit a qualified specialist workshop. 0049
Intell. Light Sys‐ Intell. Light Sys‐
tem Inoperative tem Inoperative The Intelligent Light System is faulty. The lights remain available with-
out the Intelligent Light System.
X Visit a qualified specialist workshop. 0049
Malfunction See Malfunction See
Operator's Manual Operator's Manual The exterior lighting is malfunctioning.
X Visit a qualified specialist workshop. Vehicles with trailer tow hitch: a fuse may have blown.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 158).
X Check the fuses (Y page 349).
X If necessary, replace the blown fuse. Observe the warning notes.
If the multifunction display still shows the display message:
X Visit a qualified specialist workshop. 0049
Malfunction See Malfunction See
Operator's Manual Operator's Manual The exterior lighting is malfunctioning.
X Visit a qualified specialist workshop. 0049
Auto Auto
Headlamps
Headlamps Inop‐
Inop‐
erative
erative The light sensor is defective.
X Visit a qualified specialist workshop. Display
messages
257On-board computer and displays Z
Page 263 of 398
Display messages
Possible causes/consequences and
0050
0050Solutions 00A8 There is only a very small amount of fuel in the fuel tank.
X Refuel at the nearest gas station without fail. 00B6
Gas Cap Loose Gas Cap Loose The fuel filler cap is not closed correctly or the fuel system is leaking.
X Check that the fuel filler cap is correctly closed.
If the fuel filler cap is not correctly closed:
X Close the fuel filler cap.
If the fuel filler cap is correctly closed:
X Visit a qualified specialist workshop. Driving systems
Display messages
Possible causes/consequences and
0050 0050Solutions 00AD
Attention Assist: Attention Assist:
Take a Break! Take a Break! Based on certain criteria, ATTENTION ASSIST has detected fatigue or
a lack of concentration on the part of the driver. A warning tone also
sounds.
X If necessary, take a break.
During long journeys, take regular breaks in good time so you get
enough rest. 00AD
Attention Assist Attention Assist
Inoperative Inoperative ATTENTION ASSIST is inoperative.
X Visit a qualified specialist workshop. 00C4
Drive More Slowly Drive More Slowly You cannot change the vehicle level.
Possible causes are:
R You are driving too fast for the selected vehicle level
R You are driving too fast with a trailer or the trailer-coupling socket is
being used, e.g. for a bicycle rack
X Drive more slowly and then select the desired vehicle level again.
R Vehicles with the Off-Road Engineering package (Y page 180)
R Vehicles with the AIRMATIC package (Y page 187)
X Observe the notes on towing a trailer (Y page 222).00C4
Compressor Is Cool‐ Compressor Is Cool‐
ing ing You have selected a higher vehicle level. The compressor first needs
to cool down because of frequent level changes.
X Drive in a manner appropriate for the current vehicle level.
X Make sure that there is sufficient ground clearance.
X Allow the compressor to cool down.
When the compressor has cooled down, the display message dis-
appears. The vehicle then continues rising to the selected level. Display
messages
261On-board computer and displays Z
Page 267 of 398
Display messages
Possible causes/consequences and
0050
0050Solutions Blind Spot Assist
Blind Spot Assist
Currently Unavaila‐ Currently Unavaila‐
ble See Operator's ble See Operator's
Manual Manual
orActive
Active
Blind Spot Assist
Blind Spot Assist
Currently Unavaila‐ Currently Unavaila‐
ble See Operator's ble See Operator's
Manual Manual Blind Spot Assist or Active Blind Spot Assist is temporarily inoperative.
Possible causes are:
R the radar sensor system is outside the operating temperature range
R the radar sensor system is temporarily inoperative, e.g. due to elec-
tromagnetic radiation emitted by nearby TV or radio stations or
other sources of electromagnetic radiation
The yellow 0063indicator lamps also light up in the exterior mirrors.
When the causes stated above no longer apply, the display message
disappears.
Blind Spot Assist or Active Blind Spot Assist is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 158).
X Restart the engine. Blind Spot Assist Blind Spot Assist
Not Available When Not Available When
Towing a Trailer Towing a Trailer
See Operator's Man‐ See Operator's Man‐
ual ual
orAct. Blind
Act. Blind
Spot Asst. Not
Spot Asst. Not
Available When Tow‐ Available When Tow‐
ing a Trailer See ing a Trailer See
Operator's Manual Operator's Manual Blind Spot Assist or Active Blind Spot Assist is deactivated while tow-
ing a trailer.
You have established the electrical connection between the trailer and
your vehicle.
X Press 0076on the steering wheel to confirm the display message. Blind Spot Assist Blind Spot Assist
Inoperative Inoperative
or
Active Blind Spot
Active Blind Spot
Assist Inoperative Assist Inoperative Blind Spot Assist or Active Blind Spot Assist is malfunctioning.
The yellow
0063indicator lamps also light up in the exterior mirrors.
X Visit a qualified specialist workshop. Active Parking Active Parking
Assist Canceled Assist Canceled The driver's door is open.
X Repeat the parking gap measurement and parking process with the
driver's door closed. You have inadvertently touched the multifunction steering wheel while
steering intervention was active.
X While steering intervention is active, make sure that the multifunc-
tion steering wheel is not touched unintentionally. The vehicle has started to skid and ESP
®
has intervened.
X Use Active Parking Assist again later (Y page 192).Active Parking
Active Parking
Assist Inoperative Assist Inoperative Parking Assist PARKTRONIC is malfunctioning or faulty.
X Follow the instructions and helpful hints in the "Problems with
Parking Assist PARKTRONIC" section (Y page 192).
If the multifunction display still shows the display message:
X Visit a qualified specialist workshop. Display
messages
265On-board computer and displays Z
Page 283 of 398
Warning/
indicator
lamp
0051 0051
Signal type
Possible causes/consequences and 0050
0050Solutions 00E500BB
0051
The yellow ESP ®
and ESP ®
OFF warning lamps are lit while the engine is running.
ESP ®
, BAS, Active Brake Assist, Active Brake Assist with cross-traffic function,
ESP ®
trailer stabilization, PRE‑SAFE ®
, PRE‑SAFE ®
PLUS, the HOLD function, hill
start assist, Crosswind Assist, STEER CONTROL, Active Lane Keeping Assist and
Active Blind Spot Assist are not available due to a malfunction.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the functions listed above.
The braking distance in an emergency braking situation can thus increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Observe the additional display messages in the multifunction display.
X Drive on carefully.
X Visit a qualified specialist workshop immediately. 00E500BB
0051
The yellow ESP ®
and ESP ®
OFF warning lamps are lit while the engine is running.
ESP ®
, BAS, Active Brake Assist, Active Brake Assist with cross-traffic function,
ESP ®
trailer stabilization, PRE‑SAFE ®
, PRE‑SAFE ®
PLUS, the HOLD function, hill
start assist, Crosswind Assist, STEER CONTROL, Active Lane Keeping Assist and
Active Blind Spot Assist are not available due to a malfunction.
ATTENTION ASSIST is deactivated.
Self-diagnosis is not yet complete
G WARNING
The brake system continues to function normally, but without the functions listed above.
The braking distance in an emergency braking situation can thus increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Carefully drive a suitable distance, making slight steering movements at a speed
above 12 mph (20 km/h).
The functions mentioned above are available again when the warning lamp goes
out.
If the warning lamp is still on: X Observe the additional display messages in the multifunction display.
X Drive on carefully.
X Visit a qualified specialist workshop immediately. Warning and indicator lamps in the instrument cluster
281On-board computer and displays Z
Page 333 of 398
X
Make sure that the vehicle is stationary and
the SmartKey is in position 0048in the ignition
lock.
X Open the camera cover for cleaning via the
multimedia system (see Digital Operator's
Manual).
X To clean the camera: use clean water and a
soft cloth to clean the camera lens 0043.
360° camera: if you drive at speeds above
20 mph (30 km/h) or with the SmartKey in posi- tion 0092or0047 in the ignition lock, the cover of
the 360° camera closes.
Cleaning the exhaust pipe G
WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of burns.
Always be particularly careful and supervise
children closely around the exhaust pipe and
the exhaust pipe trims. Allow these compo-
nents to cool down before touching them.
! Vehicles with black exhaust pipes: black
chromed screens should not be polished with a chrome polish. They will otherwise lose their
black shine. For optimal care, the screens
should be rubbed with a lightly oiled cloth
after every car wash. Commercially available
engine and care oils are suitable for this.
For heavier soiling, you can apply a fine paint- work polish with a microfiber cloth. Remove
the excess polish residue after polishing.
Impurities combined with the effects of road grit
and corrosive environmental factors may cause flash rust to form on the surface. You can
restore the original shine of the exhaust pipe by
cleaning it regularly, especially in winter and
after washing.
X Clean the exhaust pipe with a chrome care
product tested and approved by Mercedes-
Benz.
Cleaning the trailer tow hitch H
Environmental note
Dispose of rags soaked in oil and grease in an environmentally responsible manner. !
Do not clean the ball coupling with a power
washer. Do not use solvents.
! Please note the care instructions in the
trailer coupling manufacturer's operating
instructions. The ball coupling must be cleaned if it becomes
dirty or corroded.
X Remove rust on the ball of the ball coupling,
e.g. with a wire brush.
X Remove dirt with a clean, lint-free cloth or a
brush.
X After cleaning, lightly oil or grease ball cou-
pling 0043.
X Check that the vehicle's trailer tow hitch is
working properly.
i You can also have the maintenance work on
the ball coupling and the trailer tow hitch car-
ried out by a qualified specialist workshop. Interior care
Cleaning the display !
For cleaning, do not use any of the following:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household cleaning
agents
These may damage the display surface. Do
not put pressure on the display surface when
cleaning. This could lead to irreparable dam-
age to the display. Care
331Maintenance and care Z
Page 348 of 398
Towing and tow-starting
Important safety notes
G
WARNING
Functions relevant to safety are restricted or
no longer available if:
R the engine is not running.
R the brake system or the power steering is
malfunctioning.
R there is a malfunction in the voltage supply
or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely. G
WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible gross weight of your vehicle, the:
R the towing eye could detach itself
R the vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate (Y page 383).
! When Active Brake Assist, Active Distance
Assist DISTRONIC or the HOLD function is
activated, the vehicle brakes automatically in
certain situations.
To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations:
R when towing the vehicle
R in the car wash
! Make sure that the electric parking brake is
released. If the electric parking brake is faulty,
visit a qualified specialist workshop. !
Only secure the tow rope or tow bar at the
towing eyes, or the trailer tow hitch, if availa-
ble. You could otherwise damage the vehicle.
! Observe the following points when towing
with a tow rope:
R Secure the tow rope on the same side on
both vehicles.
R Make sure that the tow rope is not longer
than legally permitted. Mark the tow rope in
the middle, e.g. with a white cloth
(11.8 x 11.8 in). This will make other road
users aware that a vehicle is being towed.
R Only secure the tow cable to the towing
eyes or, if available, to the trailer tow hitch.
R Observe the brake lamps of the towing
vehicle while driving. Always maintain a dis-
tance a distance so that the tow rope does not sag.
R Do not use steel cables or chains to tow
your vehicle. You could otherwise damage
the vehicle.
! Do not use the trailer tow hitch for recovery
or towing. Do not use the towing eye for
recovery. this could damage the vehicle. If in
doubt, have the vehicle recovered using a
crane.
! When towing, pull away slowly and
smoothly. Pull the towed vehicle as straight as possible and not at an acute angle. Excessive
tractive power could damage the vehicles.
When towing, it is preferable to use a rigid tow-
ing bar as opposed to a tow rope. A rigid towing bar helps to keep the tractive power low.
! When towing away vehicles with KEYLESS-
GO, use the key instead of the Start/Stop
button. The automatic transmission may oth-
erwise shift to position 005Dwhen you open the
driver's or front-passenger door, which could damage the transmission.
! Do not tow with sling-type equipment. This
could damage the vehicle.
! Vehicles with differential locks: make sure
the differential locks are in automatic mode.
When towing, the differential locks must not
be switched on. The transmission may other- wise be damaged.
! You may tow the vehicle for a maximum dis-
tance of 30 miles (50 kilometers). A towing 346
Towing and tow-startingBreakdown assistance
Page 349 of 398
speed of 30 mph (50 km/h) must not be
exceeded.
For towing distances over 30 miles
(50 kilometers), the entire vehicle must be
raised and transported.
It is better to have the vehicle transported than
to have it towed away.
If the vehicle has suffered transmission damage, have it transported on a transporter or trailer.
The automatic transmission must be in position
005C when the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 0048in
the ignition lock
R cannot release the electric parking brake
R cannot shift the automatic transmission to
position 005C
Disarm the automatic locking feature before the vehicle is towed (Y page 241). You could other-
wise be locked out when pushing or towing the
vehicle. Permitted towing methods
Mercedes-Benz recommends transporting your
vehicle in the case of a breakdown, rather than
towing it away.
When towing away, use a towing rope or a tow-
ing bar with both axles on the ground. Do not use any tow bar systems. Installing/removing the towing eye
Installing the towing eye The brackets for the screw-in towing eye are
located in the bumpers. They are at the front and
rear behind covers 00430044.
X Remove the towing eye from the vehicle tool
kit (Y page 335).
X To open the cover at the front: press the
mark on cover 0043inwards in the direction of
the arrow.
X To open the cover at the rear: insert a flat,
blunt object into the cutout and lever
cover 0044out of the bumper.
X Take cover 0043or0044 off the opening.
X Screw in the towing eye clockwise as far as it
will go and tighten it.
Removing the towing eye X
Unscrew and remove the towing eye.
X Position cover 0043or0044 in the bumper and
press the cover on until it engages.
X Place the towing eye in the vehicle tool kit. Towing a vehicle with both axles on
the ground
The automatic transmission shifts to position
005D automatically when you open the driver's or
front-passenger door or when you remove the
SmartKey from the ignition lock. Towing and tow-starting
347Breakdown assistance Z
Page 350 of 398
In order to ensure that the automatic transmis-
sion stays in position 005Cwhen towing away the
vehicle, you must observe the following points:
X Make sure that the vehicle is stationary.
X Turn the SmartKey to position 0048in the igni-
tion lock.
X Depress and hold the brake pedal.
X Shift the automatic transmission to position
005C.
X Leave the SmartKey in position 0048in the igni-
tion lock.
X Release the brake pedal.
X Release the electric parking brake.
X Switch on the hazard warning lamps
(Y page 117).
In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination switch as usual. In this case, only the indicator lamps
for the direction of travel flash. After resetting
the combination switch, the hazard warning
lamp starts flashing again. Transporting the vehicle
4MATIC vehicles/vehicles with auto-
matic transmission !
When the vehicle is loaded for transport, the
front and rear axles must be stationary and on
the same transportation vehicle. Positioning
over the connection point of the transport
vehicle is not permitted. The drive train may
otherwise be damaged. All vehicles !
You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting pur-
poses.
X Turn the SmartKey to position 0048in the igni-
tion lock.
X Shift the automatic transmission to position
005C.
As soon as the vehicle has been loaded:
X Prevent the vehicle from rolling away by
applying the electric parking brake.
X Shift the automatic transmission to position
005D.
X Turn the SmartKey to position 0092in the igni-
tion lock and remove it.
X Secure the vehicle.
Securing the vehicle !
After loading, the vehicle must be secured at
all four wheels. Otherwise, the vehicle could
be damaged.
A minimum distance of 8 in (20 cm) up and
4 in (10 cm) down must be maintained to the transport platform.
X Secure all four wheels after loading the vehi-
cle.
Vehicles with ADS PLUS (Adaptive
Damping System PLUS) Important safety notes
G
WARNING
The weaker damping forces of the vehicle to
be transported can cause the vehicle/trailer
combination to swing.
As a result, when transporting vehicles with
Adaptive Damping System PLUS, the vehicle/ trailer combination may start to skid. Conse-
quently, you could lose control of the vehicle.
There is a risk of accident and injury. 348
Towing and tow-startingBreakdown assistance
Page 351 of 398
When transporting, make sure that:
R the vehicle is has been loaded onto the
transporter correctly
R the vehicle is secured at all four wheels with
suitable tensioning straps
R you do not exceed the maximum permissi-
ble speed of 35 mph (60 km/h)
Securing the vehicle ! After loading, the vehicle must be secured at
all four wheels. Otherwise, the vehicle could
be damaged.
A minimum distance of 8 in (20 cm) up and
4 in (10 cm) down must be maintained to the
transport platform.
X Secure all four wheels after loading the vehi-
cle. Information on 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Vehicles with 4MATIC may either be towed away with both axles on the ground or be loaded up
and transported.
If the vehicle's transmission, front, or rear axle is
damaged, have the vehicle transported on a
truck or trailer.
In the event of damage to the electrical sys-
tem: if the battery is defective, the automatic
transmission will be locked in position 005D. To
shift the automatic transmission to position 005C,
you must provide power to the vehicle's on-
board electrical system in the same way as
when jump-starting (Y page 343).
Have the vehicle transported on a transporter or
trailer. Tow-starting (emergency engine
starting)
! Vehicles with automatic transmission must
not be tow-started. You could otherwise dam- age the automatic transmission.
You can find information on "Jump-starting"
under (Y page 343). Fuses
Important safety notes
G
WARNING
If you manipulate or bridge a faulty fuse or if
you replace it with a fuse with a higher amper- age, the electric cables could be overloaded.
This could result in a fire. There is a risk of an
accident and injury.
Always replace faulty fuses with the specified
new fuses having the correct amperage.
! For the fuse boxes in the engine compart-
ment and under the rear bench seat, only use fuses with the suffix "S". Otherwise, compo-
nents or systems could be damaged.
! Make sure that no moisture can enter the
fuse box when the cover is open.
! When closing the cover, make sure that it is
lying correctly on the fuse box. Moisture seep-
ing in or dirt could otherwise impair the oper- ation of the fuses.
The fuses in your vehicle serve to close down
faulty circuits. If a fuse blows, all the compo-
nents on the circuit and their functions stop
operating.
Blown fuses must be replaced with fuses of the
same rating, which you can recognize by the
color and value. The fuse ratings are listed in the fuse allocation chart.
The fuse allocation chart is located in the fuse
box under the rear bench seat (Y page 350).
If a newly inserted fuse also blows, have the
cause traced and rectified at a qualified special- ist workshop, e.g. an authorized Mercedes-Benz
Center. Before changing a fuse
Observe the important safety notes
(Y page 349)
X Switch off the engine.
X Switch off all electrical consumers. Fuses
349Breakdown assistance Z
Page 358 of 398
R
incorrectly set tire pressure
R sudden loss of tire pressure, e.g. from a for-
eign object that has penetrated the tire
The data on the Tire and Loading Information
placard and tire pressure table shown here are
examples. Tire pressure specifications are vehi- cle-specific and may deviate from the data
shown here. The tire pressure specifications
that are valid for your vehicle can be found on
the Tire and Loading Information placard and
tire pressure table on the vehicle.
General notes The recommended tire pressures for the tires
mounted at the factory can be found on the
labels described here.
Operation with emergency spare wheel:
information on operation with the emergency
spare wheel can be found under "Emergency
spare wheel" (Y page 378).
Operation with a trailer: the applicable value
for the rear axle is the maximum tire pressure
value stated in the table inside the fuel filler flap.
Further information on tire pressures can be
obtained at a qualified specialist workshop.
Tire and Loading Information placard Recommended tire pressures
The Tire and Loading Information placard is on
the B-pillar on the driver's side (Y page 362).
The Tire and Loading Information placard con-
tains the recommended tire pressures for cold
tires. The recommended tire pressures are valid for the maximum permissible load and up to the
maximum permissible vehicle speed. Tire pressure table The tire pressure table is on the inside of the fuel
filler flap. It shows the tire pressure for all tires
permitted at the factory for this vehicle; see
illustration (example). The tire pressure table contains the recommen-
ded pressures for cold tires for various operat-
ing conditions, i.e. differing load and speed con-
ditions.
If a tire size precedes a tire pressure, the fol-
lowing tire pressure information is only valid for that tire size; see illustration (example). The load conditions "partially laden" and "fully
laden" are defined in the table for different num- bers of occupants and amounts of luggage. The
actual number of seats may differ. 356
Tire pressureWheels and tires