air condition MERCEDES-BENZ GLS-Class SUV 2017 X166 Owner's Manual

Setting the center air vents ........... 134
Setting the side air vents ............... 135
Air-conditioning system
see Climate control
AIRMATIC package
ADS (Adaptive Damping System) ... 186
Function/notes ............................. 186
Alarm
ATA (Anti-Theft Alarm system) ......... 72
Switching off (ATA) .......................... 72
Switching the function on/off
(ATA) ................................................ 72
Alarm system
see ATA (Anti-Theft Alarm system)
AMG
Adaptive sport suspension sys-
tem ................................................ 189
AMG menu (on-board computer) ..... 241
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Approach/departure angle .............. 171
Ashtray ............................................... 305
Assistance display (on-board com-
puter) .................................................. 237
Assistance menu (on-board com-
puter) .................................................. 236
ASSYST PLUS
Displaying a service message ........ 323
Hiding a service message .............. 323
Resetting the service interval dis-
play ................................................ 323
Service message ............................ 323
Special service requirements ......... 323
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 72
Function ........................................... 72
Switching off the alarm .................... 72
ATTENTION ASSIST
Activating/deactivating ................. 237
Display message ............................ 261
Function/notes ............................. 205
Audio 20
Switching on/off ........................... 288
Audio menu (on-board computer) .... 234Audio system
see separate operating instructions
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 256
see Lights
Automatic car wash (care) ............... 324
Automati
c engine start (ECO start/
stop function) .................................... 143
Automatic engine switch-off (ECO
start/stop function) .......................... 142
Automatic headlamp mode .............. 112
Automatic transmission
Accelerator pedal position ............. 149
Changing gear ............................... 149
DIRECT SELECT lever ..................... 146
Display message ............................ 270
Drive program ................................ 149
Drive program display .................... 148
Driving tips .................................... 149
DYNAMIC SELECT controller ......... 145
Emergency running mode .............. 153
Engaging drive position .................. 148
Engaging neutral ............................ 147
Engaging park position automati-
cally ............................................... 147
Engaging reverse gear ................... 147
Engaging the park position ............ 146
Kickdown ....................................... 149
Manual shifting .............................. 150
Oil temperature (on-board com-
puter, Mercedes-AMG vehicles) ..... 241
Overview ........................................ 146
Problem (malfunction) ................... 153
Pulling away ................................... 141
Starting the engine ........................ 140
Steering wheel paddle shifters ...... 150
Trailer towing ................................. 149
Transmission position display ........ 148
Transmission positions .................. 148
Automatic transmission emer-
gency mode ....................................... 153
AUX jacks
CD/DVD drive ............................... 293
Index5

DistancePilot DISTRONIC
Activatin g...................................... .176
Activation conditions ..................... 176
Cruise control lever ....................... 175
Display Message ............................ 266
Displays in the instrument cluster .. 179
Driving tips ....................................1 80
Function/notes .............................1 74
Important safety notes .................. 174
Setting the specified minimum
distance ......................................... 178
Stopping ........................................ 177
Switching off .................................. 178
Warning lamp ................................. 285
Distance recorder
see Odometer
see Trip odometer
Distance warning (warning lamp) .... 285
Distance warning function
Function/notes ................................ 65
Warning lamp ................................. 285
Doors
Automatic locking (on-board com-
puter) ............................................. 239
Automatic locking (switch) ...............8 1
Central locking/unlocking
(SmartKey) ...................................... .74
Control panel .................................. .40
Display message ............................ 272
Emergency locking ........................... 81
Emergency unlocking ....................... 81
Important safety notes .................... 80
Opening (from inside) ...................... 80
Overview .......................................... 80
Power closing .................................. 81
Drinking and driving ......................... 163
Drive program
Automatic transmission ................. 149
Off-Road program (vehicles with-
out Off-Road Engineering pack-
age) ............................................... 217
Off-road programs (vehicles with
Off-Road Engineering package) ...... 218
SETUP (on-board comp uter) .......... 241
D

rive programs
Display (DIRECT SELECT lever) ...... 148
Driver's door
see Doors Driving
Important safety notes .................. 137
Driving abroad
Mercedes-Benz Service ................. 324
Driving Assistance PLUS package ... 210
Driving in mountainous terrain
Approach/departure angle ............ 171
Driving lamps
see Daytime running lamps
Driving off-road
see Off-road driving
Driving safety system
Active Brake Assist .......................... 64
Driving safety systems
ABS (Anti-lock Braking System) ....... 63
Active Brake Assist with cross-
traffic function ................................. 69
ADAPTIVE BRAKE ............................. 69
Adaptive Brake Assist ...................... 65
BAS (Brake Assist System) .............. 64
Distance warning function ............... 65
EBD (electronic brake force distri-
bution) ............................................. 69
ESP
®(Electronic Stability Pro-
gram) ............................................... 66
Important safety information ........... 63
Overview .......................................... 63
STEER CONTROL ............................. 72
Driving system
AIRMATIC package ........................ 186
Distance Pilot DISTRONIC ............. 174
Distance Pilot DISTRONIC with
Steering Pilot ................................. 180
Parking assist PARKTRONIC .......... 190
Parking Pilot .................................. 193
Driving systems
360°camera .................................. 201
Active Blind Spot Assist ................. 210
Active Curve System ...................... 187
Active Lane Keeping Assist ............ 213
ADS ............................................... 186
AMG adaptive sport suspension
system ........................................... 189
ATTENTION ASSIST ........................ 205
Blind Spot Assist ............................ 207
Cruise control ................................ 172
Display message ............................ 261
Driving Assistance Plus package ... 210
Index9

Mounting wheelsLowering the vehicle ...................... 370
Mounting a new wheel ................... 369
Preparing the vehicle .....................3 67
Raising the vehicle ......................... 368
Removing a wheel .......................... 369
Securing the vehicle against roll-
ing away ........................................ 367
MP3
Operation ....................................... 235
see also Digital Operator's Man-
ual ..................................................2 87
see separate operating instructions
Multifunction display
Function/notes .............................2 31
Permanent display ......................... 238
Multifunction steering wheel
Operating the on-board computer .. 230
Overview .......................................... 35
Multimedia system
see Separate operating instructions
Music files
see also Digital Operator's Man-
ual ..................................................2 87
N
Navigation
Menu (on-board computer) ............ 233
see also Digital Operator's Man-
ual ..................................................2 87
see separate operating instructions
Notes on breaking-in a new vehi-
cle ....................................................... 137
O
Occupant Classification System
(OCS)
Conditions ....................................... 49
Faults ............................................... 52
Operation ......................................... 49
System self-test ............................... 51
Occupant safety
Air bags ...........................................4 6
Automatic measures after an acci-
dent ................................................. 56
Children in the vehicle ..................... 57
Important safety notes .................... 41 Introduction to the restraint sys-
tem .................................................. 41
Occupant Classification System
(OCS) ............................................... 48
PASSENGER AIR BAG indicator
lamps ............................................... 42
Pets in the vehicle ........................... 62
PRE-SAFE
®(anticipatory occu-
pant protection) ............................... 55
PRE-SAFE
®PLUS (anticipatory
occupant protection PLUS) .............. 56
Restraint system warning lamp ........ 42
Seat belt .......................................... 42
OCS
Conditions ....................................... 49
Faults ............................................... 52
Operation ......................................... 49
System self-test ............................... 51
Odometer ........................................... 232
Off-road driving
Approach/departure angle ............ 386
Checklist after driving off-road ...... 169
Checklist before driving off-road .... 169
Fording depth ................................ 385
General information ....................... 168
Important safety notes .................. 168
Maximum gradient climbing abil-
ity .................................................. 386
Traveling uphill ............................... 171
Off-road lights .................................... 115
Off-Road program (vehicles with-
out Off-Road Engineering package)
Function/notes ............................. 217
Off-road programs (vehicles with
Off-Road Engineering package)
Function/notes ............................. 218
Off-road drive program .................. 218
Offroad Plus drive program ............ 218
Off-road programs (vehicles with
the Off-Road Engi neerin
g package)
Displays in the COMAND display ... 221
Off-road system
4MATIC .......................................... 215
DSR ............................................... 216
LOW RANGE off-road gear ............. 219
Off-road 4ETS .................................. 67
Off-road ABS .................................... 64
Index15

Function/notes ............................. 193
Important safety notes .................. 193
Parking .......................................... 195
PASSENGER AIR BAG
Display message ............................ 254
Indicator lamps ................................ 42
Problem (malfunction) ................... 254
Pets in the vehicle ............................... 62
Phone book
see also Digital Operator's Man-
ual .................................................. 287
Plastic trim (cleaning instruc-
tions) .................................................. 329
Power locks ......................................... 81
Power washers .................................. 325
Power windows
see Side windows
PRE-SAFE
®(anticipatory occupant
protection)
Display message ............................ 251
Operation ......................................... 55
PRE-SAFE
®PLUS (anticipatory
occupant protection PLUS)
Display message ............................ 251
Operation ......................................... 56
Protection against theft
ATA (Anti-Theft Alarm system) ......... 72
Immobilizer ...................................... 72
Protection of the environment
General notes .................................. 25
Pulling away
Automatic transmission ................. 141
General notes ................................ 141
Hill start assist ............................... 141
Trailer ............................................ 141
Q
QR codeMercedes-Benz Guide App ................. 1
Rescue card ..................................... 30
Qualified specialist workshop ........... 29
R
RACETIMER (on-board computer) .... 241
Radiator cover ................................... 320 Radio
Selecting a station ......................... 234
see separate operating instructions
Radio mode
see also Digital Operator's Man-
ual .................................................. 287
Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 28
Reading lamp ..................................... 116
Rear bench seat
Folding forwards/back .................. 298
Rear compartment
Exit/entry position (3rd row of
seats) ............................................. 100
Setting the air vents ...................... 135
Setting the temperature ................ 131
Rear fog lamp
Display message ............................ 256
Switching on/off ........................... 113
Rear Seat Entertainment System
AUX jacks ...................................... 293
AUX jacks CD/DVD drive .............. 293
Rear seats
Adjusting ......................................... 98
Display message ............................ 272
Rear view camera
Cleaning instructions ..................... 328
Display in the multimedia system .. 198
Function/notes ............................. 197
Switching on/off ........................... 198
Rear window defroster
Problem (malfunction) ................... 133
Switching on/off ........................... 133
Rear window wiper
Replacing the wiper blade .............. 121
Switching on/off ........................... 120
Rear-view mirror
Anti-glare (manual) ........................ 107
Dipping (automatic) ....................... 109
Refrigerant (air-conditioning sys-
tem)
Important safety notes .................. 383
Refueling
Fuel gauge ....................................... 34
Important safety notes .................. 153
Refueling process .......................... 154
see Fuel
Index17

Exit position (3rd row of seats) ...... 101
Folding down/up (third row of
seats) ............................................... 99
Folding the 2nd row of seats
forward electrically ........................ 102
Folding the 2nd row of seats
forward manually ........................... 100
Folding the rear bench seat for-
wards/back ................................... 297
Important safety notes .................... 94
Overview .......................................... 94
Seat heating problem .................... 105
Seat ventilation problem ................ 105
Storing settings (memory func-
tion) ............................................... 110
Switching seat heating on/off ....... 103
Switching seat ventilation on/off .. 104
Section
Sliding sunroof ................................. 89
Selector lever
Cleaning ......................................... 329
Sensors (cleaning instructions) ....... 328
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 382
Coolant (engine) ............................ 382
DEF special additives ..................... 381
Engine oil ....................................... 381
Fuel ................................................ 379
Important safety notes .................. 378
Refrigerant (air-conditioning sys-
tem) ............................................... 383
Washer fluid ................................... 383
Setting the air distribution ............... 131
Setting the airflow ............................ 131
Setting the date/time format
see also Digital Operator's Man-
ual .................................................. 287
Setting the language
see also Digital Operator's Man-
ual .................................................. 287
Setting the time
see also Digital Operator's Man-
ual .................................................. 287
Settings
Factory (on-board computer) ......... 240
On-board computer ....................... 238 SETUP (on-board computer)
............. 241
Side impact air bag ............................. 48
Side marker lamp (display mes-
sage) ................................................... 256
Side windows
Cle
aning ......................................... 327
Convenience closing feature ............ 87
Convenience opening feature .......... 87
Hinged side windows ....................... 86
Important safety information ........... 85
Opening/closing .............................. 86
Overview .......................................... 85
Problem (malfunction) ..................... 89
Resetting ......................................... 88
Reversing feature ............................. 86
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 287
Sliding sunroof
Important safety notes .................... 89
Opening/closing .............................. 90
Problem (malfunction) ..................... 92
Resetting ......................................... 91
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 77
Changing the programming ............. 76
Checking the battery ....................... 77
Convenience closing feature ............ 88
Convenience opening feature .......... 87
Display message ............................ 273
Door central locking/unlocking ....... 74
Important safety notes .................... 74
KEYLESS-GO start function .............. 76
Loss ................................................. 78
Mechanical key ................................ 76
Overview .......................................... 74
Positions (ignition lock) ................. 138
Problem (malfunction) ..................... 78
Starting the engine ........................ 140
Smartphone
Starting the engine ........................ 140
SMS
see also Digital Operator's Man-
ual .................................................. 287
Snow chains
Information .................................... 348
Index19

Protecting the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to Ôof its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel consump-
tion.
Environmental concerns and recom-
mendations
Wherever the operating instructions require you
to dispose of materials, first try to regenerate or
re-use them. Observe the relevant environmen-
tal rules and regulations when disposing of
materials. In this way you will help to protect the
environment.
Genuine Mercedes-Benz parts
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
!Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
Introduction25
Z

systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equal qual-ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Therefore, only genuine Mercedes-Benz parts
should be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
parts (
Ypage 377).
Operator's Manual
Vehicle equipment
i
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possi-
ble. Bear in mind that your vehicle may not
feature all functions described here. This also applies to safety-relevant systems and func-
tions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase contract documentation
for your vehicle contains a list of all the systems
in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle.
Service and vehicle operation
Warranty
The Limited Warranty for your vehicle applies in
accordance with the warranty terms and condi-
tions in the Service and Warranty Information
booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
RNew Vehicle Limited Warranty
REmission System Warranty
REmission Performance Warranty
RCalifornia, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty
RState warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
iShould you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for a replace-
ment. The new Service and Warranty Infor-
mation booklet will be posted to you.
Information for customers in Califor-
nia
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reason-
able number of repair attempts Mercedes-Benz
USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs first,
a reasonable number of repair attempts is pre-
sumed for a retail buyer or lessee if one or more
of the following occurs:
(1) the same substantial defect or malfunction results in a condition that is likely to cause
26Introduction

Sports Utility Vehicle
GWARNING
Due to the high center of gravity, the vehicle
may start to skid and roll over in the event of
an abrupt steering maneuver and/or when
the vehicle's speed is not adapted to the road
conditions. There is a risk of an accident.
Always adapt your speed and driving style to
the vehicle's driving characteristics and to the
prevailing road and weather conditions.
Utility vehicles have a significantly higher roll-
over rate than other types of vehicles.
Failure to operate this vehicle safely may result
in an accident, rollover of the vehicle, and severe
or fatal injury.
In a rollover crash, an unbelted person is signif-
icantly more likely to die than a person wearing
a seat belt.
You and all vehicle occupants should always
wear your seat belts.
Operating safety
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on a high
curb or an unpaved road
Ryou drive too fast over an obstacle, e.g. a
curb, speed bumps or a pothole in the road
Ra heavy object strikes the underbody or
parts of the chassis
In situations like this, the body, the under-
body, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no longer withstand the strain they are designed
to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaustsystem, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.
Declarations of conformity
USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
subject to the two following two conditions: 1)
28Introduction

These devices may not cause harmful interfer-
ence, and 2) These devices must accept any
interference received, including interference
that may cause undesired operation. Changes
or modifications not expressly approved by the
party responsible for compliance could void the
user’s authority to operate the equipment."
Canada:"The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions: (1) These devices may
not cause interference, and (2) These devices
must accept any interference, including inter-
ference that may cause undesired operation of
the device."
Diagnostics connection
The diagnostics connection is only intended for
the connection of diagnostic equipment at a
qualified specialist workshop.
GWARNING
If you connect equipment to a diagnostics
connection in the vehicle, it may affect the
operation of vehicle systems. As a result, the
operating safety of the vehicle could be affec-
ted. There is a risk of an accident.
Only connect equipment to a diagnostics con-
nection in the vehicle, which is approved for
your vehicle by Mercedes-Benz.
GWARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
!If the engine is switched off and equipment
on the diagnostics connection is used, the
starter battery may discharge.
Connecting equipment to the diagnostics con-
nection can lead to emissions monitoring infor- mation being reset, for example. This may lead
to the vehicle failing to meet the requirements of
the next emissions test during the main inspec-
tion.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a quali-
fied specialist workshop. It has the necessary
specialist knowledge, tools and qualifications to
correctly carry out the work required on your
vehicle. This is especially the case for work rel-
evant to safety.
Observe the notes in the Maintenance Booklet.
Always have the following work carried out at an
authorized Mercedes-Benz Center:
Rwork relevant to safety
Rservice and maintenance work
Rrepair work
Ralterations, installation work and modifica-
tions
Rwork on electronic components
Correct use
If you remove any warning stickers, you or oth-
ers could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driving
your vehicle:
Rthe safety notes in this manual
Rthe vehicle technical data
Rtraffic rules and regulations
Rlaws and safety standards pertaining to motor
vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to contact
an authorized Mercedes-Benz Center immedi-
ately to have the problem diagnosed and recti-
fied. If the problem is not resolved to your sat-
isfaction, please discuss the problem again with
the Mercedes-Benz Center or, if necessary, con-
tact us at one of the following addresses.
In the USA
Customer Assistance Center
Introduction29
Z

Mercedes-Benz USA, LLC
3 Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is reproduced as required of
all manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
National Traffic and Motor Vehicle Safety Act of
1966.
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz
USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to http://
www.safercar.gov; or write to: Administrator,
NHTSA, 400 Seventh Street, SW., Washington,
DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
!
Follow the instructions in this manual about
the proper operation of your vehicle as well as
about possible vehicle damage. Damage to
your vehicle that arises from culpable contra-
ventions against these instructions is not cov-
ered either by the Mercedes-Benz Limited
Warranty or by the New or Used-Vehicle War-
ranty.
QR codes for the rescue card
The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate res- cue card for your vehicle. The current rescue
card contains the most important information
about your vehicle in a compact form, e.g. the
routing of the electric cables.
You can find more information under http://
portal.aftersales.i.daimler.com/public/
content/asportal/en/communication/
informationen_fuer/QRCode.html.
Data stored in the vehicle
Data storage
A wide range of electronic components in your
vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about:
Rthe vehicle's operating state
Rincidents
Rmalfunctions
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
These include, for example:
Roperating conditions of system components,
e.g. fluid levels
Rthe vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, accelerator pedal
position
Rmalfunctions and defects in important system
components, e.g. lights, brakes
Rvehicle reactions and operating conditions in
special driving situations, e.g. air bag deploy-
ment, intervention of stability control sys-
tems
Rambient conditions, e.g. outside temperature
30Introduction