MERCEDES-BENZ GLS SUV 2019 Owner's Guide

Correct usage .................................. 47
Fastening ........................................
.48
Important safety guidelines .............46
Introduction .....................................45
Releasin g......................................... 48
Switching belt adjustment on/off
(on-board computer) ...................... 241
Warning lamp ................................. 275
Warning lamp (function) ................... 48
Seats
Adjusting (electrically) ..................... 98
Adjusting the 4-way lumbar sup-
port ................................................ 106
Adjusting the head restraint ............ 99
Calling up a stored setting (mem-
ory function) .................................. 114
Cleaning the cover ......................... 332
Entry position (3rd row of seats) .... 103
Exit position (3rd row of seats) ...... 104
Folding down/up (third row of
seats) ............................................. 101
Folding the 2nd row of seats
forward electrically ........................ 105
Folding the 2nd row of seats
forward manually ........................... 103
Folding the rear bench seat for-
wards/back ................................... 298
Important safety notes .................... 97
Overview .......................................... 97
Seat heating problem .................... 107
Seat ventilation problem ................ 107
Storing settings (memory func-
tion) ............................................... 113
Switching seat heating on/of f....... 106
Switching seat ventilation on/of f.. 107
Section
Sliding sunroof ................................. 92
Selector lever
Cleaning ......................................... 332
Sensors (cleaning instructions) ....... 330
Service menu (on-board com-
puter) .................................................. 239
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 387
Coolant (engine) ............................ 387
Engine oil ....................................... 386 Fuel ................................................ 385
Important safety notes .................. 384
Refrigerant (air-conditioning sys-
tem) ............................................... 388
Washer fluid ................................... 388
Setting the air distribution ............... 133
Setting the airflow ............................ 133
Setting the date/time format
see also Digital Operator's Man-
ual .................................................. 287
Setting the language
see also Digital Operator's Man-
ual .................................................. 287
Setting the time
see also Digital Operator's Man-
ual .................................................. 287
Settings
Factory (on-board computer) ......... 242
On-board computer ....................... 240
SETUP (on-board computer,
Mercedes-AMG vehicles) .................. 243
Side impact air bag ............................. 51
Side marker lamp (display mes-
sage) ................................................... 257
Side windows
Cleaning ......................................... 329
Convenience closing feature ............ 90
Convenience opening feature .......... 90
Hinged side window s....................... 89
Important safety information ........... 88
Opening/closing .............................. 89
Overview .......................................... 88
Problem (malfunction) ..................... 92
Resetting ......................................... 91
Reversing feature ............................. 89
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 287
Sliding sunroof
Important safety notes .................... 92
Opening/closing .............................. 93
Problem (malfunction) ..................... 96
Resetting ......................................... 94
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 80 Index
19

Changing the programmin
g .............79
Checking the battery ...................... .80
Convenience opening feature .......... 90
Display message ............................ 273
Door central locking/unlocking ...... .77
Important safety notes .................... 77
KEYLESS-GO start function .............. 79
Loss .................................................81
Mechanical key ................................ 79
Overview .......................................... 77
Positions (ignition lock) ................. 140
Problem (malfunction) ..................... 81
Starting the engine ........................ 142
Smartphone
Starting the engine ........................ 142
SMS
see also Digital Operator's Man-
ual .................................................. 287
Snow chains
Information .................................... 354
Sockets
Center console .............................. 307
General notes ................................ 307
Luggage compartment ...................3 08
Rear compartment ......................... 307
Sound
Switching on/off ........................... 288
Special seat belt retractor .................. 60
Specialist workshop ............................ 31
Speed, controlling
see Cruise control
Speedometer
Digital ............................................ 234
In the Instrument cluster ................. 37
Segments ...................................... 230
Selecting the display unit .............. .240
Standing lamps
Display message ............................ 257
Switching on/off ........................... 116
Start/Stop button
Starting the engine ........................ 142
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 141
STEER CONTROL .................................. 75
Steering
Display message ............................ 272 Steering wheel
Adjusting (electrically) ................... 108
Adjusting (manually) ...................... 108
Button overview ............................... 38
Buttons (on-board computer) ......... 231
Cleaning ......................................... 332
Important safety notes .................. 108
Steering wheel heating .................. 109
Storing settings (memory func-
tion) ............................................... 113
Steering wheel heating
Problem (malfunction) ................... 109
Switching on/of f........................... 109
Steering wheel paddle shifters ........ 152
Stopwatch (RACETIMER) ................... 243
Stowage areas ................................... 295
Stowage compartments
Armrest (under) ............................. 296
Center console .............................. 297
Center console (rear) ..................... 297
Cup holders ................................... 303
Eyeglasses compartment ............... 297
Glove box ....................................... 296
Important safety information ......... 295
Stowage net ................................... 297
Stowage net ....................................... 297
Summer tires
In winter ........................................ 354
Sun visor ............................................ 305
Suspension setting
AIRMATIC ...................................... 185
AMG adaptive sport suspension
system ........................................... 188
Suspension tuning
SETUP (on-board computer,
Mercedes-AMG vehicles) ............... 243
SUV
(Sport Utility Vehicle) ....................... 30
SVHC (Substances of Very High
Concern) ............................................... 31
Switching air-recirculation mode
on/off ................................................. 135
Switching on media mode
Via the device list .......................... 293 T
Tachometer ........................................ 23020
Index

Tailgate
Display message ............................ 271
Emergency unlocking ....................... 88
Important safety notes .................... 84
Limiting the opening angle ............... 88
Opening dimensions ...................... 389
Opening/closing (automatically
from inside) ...................................... 87
Opening/closing (automatically
from outside) ................................... 86
Opening/closing (from outside) ....... 85
Power closing .................................. 84
Tank
see Fuel tank
Tank content
Fuel gaug e....................................... 37
Technical data
Capacities ...................................... 384
Drawbar load (maximum) ............... 392
Information .................................... 382
Tires/wheels ................................. 377
Trailer load s................................... 392
Vehicle data ................................... 389
Telephone
Accepting a call (multifunction
steering wheel) .............................. 237
Authorizing a mobile phone (con-
necting) ......................................... 291
Authorizing a mobile phone via the device manager (connecting) ......... 292
Connecting a mobile phone
(device manager )........................... 292
Connecting a mobile phone (gen-
eral information) ............................ 291
Display message ............................ 272
Menu (on-board computer) ............ 237
Number from the phone book ........ 237
Redialing ........................................ 237
Rejecting/ending a call ................. 237
see also Digital Operator's Man-
ua l.................................................. 287
Temperature
Coolant (display in the instrument
cluster) .......................................... 231
Coolant (on-board computer,
Mercedes-AMG vehicles) ............... 242
Engine oil (on-board computer,
Mercedes-AMG vehicles) ............... 242 Outside temperature ...................... 230
Setting (climate control
)................ 132
Transmission oil (on-board com-
puter, Mercedes-AMG vehicles) ..... 242
Through-loading feature ................... 298
Timing (RACETIMER) ......................... 243
Tire pressure
Calling up (on-board computer) ..... 359
Checking manually ........................ 358
Display message ............................ 268
Maximum ....................................... 358
Not reached (TIREFIT) .................... 339
Note s............................................. 357
Reached (TIREFIT) .......................... 339
Recommended ............................... 355
Tire pressure loss warning system
General notes ................................ 358
Important safety notes .................. 359
Restarting ...................................... 359
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 361
Function/note s............................. 359
General notes ................................ 359
Important safety notes .................. 360
Radio type approval for the tire
pressure monitor ........................... 362
Restarting ...................................... 362
Warning lamp ................................. 286
Warning message .......................... 361
Tire pressure table ............................ 356
TIREFIT kit
Important safety notes .................. 337
Storage location ............................ 335
Tire pressure not reached .............. 339
Tire pressure reached .................... 339
Using ............................................. 338
Tires
Aspect ratio (definition) ................. 372
Average weight of the vehicle
occupants (definition) .................... 370
Bar (definition) ............................... 370
Changing a whee l.......................... 372
Characteristics .............................. 370
Checking ........................................ 352
Curb weight (definition) ................. 371
Definition of terms ......................... 370
Direction of rotation ...................... 373 Index
21

Display message ............................ 268
Distribution of the vehicle occu-
pants (definition) ............................ 372
DOT (Department of Transporta-
tion) (definition) ............................. 370
DOT, Tire Identification Number
(TIN) ............................................... 370
GAWR (Gross Axle Weight Rating)
(definition) .................................... .371
GTW (Gross Trailer Weight) (defi-
nition) ............................................ 371
GVW (Gross Vehicle Weight) (def-
inition) .......................................... .371
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 371
Important safety notes .................. 352
Increased vehicle weight due to
optional equipment (definition) ...... 371
Information on driving .................... 352
Kilopascal (kPa) (definition) ........... 371
Labeling (overview )........................ 367
Load bearing index (definition) ...... 372
Load index ..................................... 369
Load index (definition) ................... 371
M+S tire s....................................... 354
Maximum load on a tire (defini-
tion) ............................................... 371
Maximum loaded vehicle weight
(definition) ..................................... 371
Maximum permissible tire pres-
sure (definition) ............................. 371
Maximum tire load ......................... 369
Maximum tire load (definition) ....... 371
MOExtended tire s.......................... 353
Optional equipment weight (defi-
nition) ............................................ 372
PSI (pounds per square inch) (def-
inition) ........................................... 372
Replacing ....................................... 372
Service life ..................................... 353
Sidewall (definition) ....................... 372
Snow chains .................................. 354
Speed rating (definition) ................ 371
Storing ........................................... 373
Structure and characteristics
(definition) ..................................... 370
Summer tires in winter .................. 354
Temperature .................................. 366 TIN (Tire Identification Number)
(definition) ..................................... 372
Tire bead (definition) ...................... 372
Tire pressure (definition) ................ 372
Tire pressures (recommended) ...... 371
Tire size (data) ............................... 377
Tire size designation, load-bearing
capacity, speed rating .................... 367
Tire tread ....................................... 353
Tire tread (definition) ..................... 372
Total load limit (definition) ............. 372
Traction ......................................... 366
Traction (definition) ....................... 372
Tread wear ..................................... 366
TWR (permissible trailer drawbar
noseweight) (definition) ................. 372
Uniform Tire Quality Grading
Standards ...................................... 366
Uniform Tire Quality Grading
Standards (definition) .................... 370
Wear indicator (definition) ............. 372
Wheel and tire combination ........... 377
Wheel rim (definition) .................... 371
see Flat tire
Tool
see Vehicle tool kit
Top Tether ............................................ 63
Tow-starting
Emergency engine starting ............ 349
Important safety notes .................. 346
Towing
Permitted towing methods ............ 347
Towing a trailer
Axle load, permissibl e.................... 392
Cleaning the trailer tow hitch ......... 331
Coupling up a traile r...................... 224
Decoupling a trailer ....................... 226
Driving tip s.................................... 222
Important safety notes .................. 221
Installing the ball coupling ............. 223
Lights display message .................. 257
Mounting dimensions .................... 392
Parking Assist PARKTRONIC .......... 189
Power supply ................................. 227
Pulling away with a traile r.............. 143
Removing the ball coupling ............ 226
Trailer load s................................... 392 22
Index

Towing away
Important safety guidelines ........... 346
Installing the towing eye ................ 347
Notes for 4MATIC vehicles ............ 349
Removing the towing eye ............... 347
Transporting the vehicle ................ 348
With both axles on the ground ....... 347
Towing eye ......................................... 335
Traffic reports
see also Digital Operator's Man-
ual .................................................. 287
Traffic Sign Assist
Activating/deactivating the warn-ing function .................................... 238
Display message ............................ 264
Function/note s............................. 206
Important safety notes .................. 206
Instrument cluster display ............. 206
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ............................................... 226
Trailer towing
Active Blind Spot Assist ................. 212
Active Lane Keeping Assist ............ 215
Blind Spot Assist ............................ 208
Permissible trailer loads and
drawbar noseweights ..................... 226
Transfer case ..................................... 155
Transmission
see Automatic transmission
Transmission position display ......... 149
Transporting the vehicle .................. 348
Traveling uphill
Brow of hill ..................................... 170
Driving downhill ............................. 170
Maximum gradient-climbing capa-
bility ............................................... 170
Trim pieces (cleaning instruc-
tions) .................................................. 332
Trip computer (on-board com-
puter) .................................................. 233
Trip odometer
Calling up ....................................... 233
Resetting (on-board computer) ...... 234
Trunk
see Tailgate Turn signals
Display message ............................ 257
Replacing bulbs (front) ................... 122
Switching on/of f........................... 116
Two-way radio
Frequencies ................................... 382
Installation ..................................... 382
Transmission output (maximum) .... 382
TWR (Tongue Weight Rating) (defi-
nition) ................................................. 372
Type identification plate
see Vehicle identification plate U
Unlocking Emergency unlocking ....................... 84
From inside the vehicle (central
unlocking button) ............................. 83
Upshift indicator (on-board com-
puter, Mercedes-AMG vehicles) ....... 242
USB devices
Connecting to the Media Inter-
face ............................................... 294 V
Vanity mirror (in the sun visor) ........ 305
Vehicle
Correct use ...................................... 31
Data acquisition ............................... 32
Display message ............................ 270
Equipment ....................................... 28
Individual settings .......................... 240
Limited Warranty ............................. 32
Loading .......................................... 362
Locking (in an emergency) ............... 84
Locking (SmartKey) .......................... 77
Lowering ........................................ 377
Maintenance .................................... 29
Operating safety .............................. 30
Parking .......................................... 158
Parking for a long period ................ 160
Pulling away ................................... 143
Raising ........................................... 374
REACH Regulation ........................... 31
Reporting problems ......................... 32
Securing from rolling away ............ 374 Index
23

Towing away ..................................3
46
Transporting .................................. 348
Unlocking (in an emergency) ........... 84
Unlocking (SmartKey) ..................... .77
Vehicle data ................................... 389
Vehicle battery
see Battery (vehicle)
Vehicle data ....................................... 389
Vehicle data (off-road driving)
Approach/departure angle ............ 391
Maximum gradient climbing abil-
ity .................................................. 392
Maximum water depth ................... 390
Vehicle dimensions ........................... 389
Vehicle emergency locking ................ 84
Vehicle identification number
see VIN
Vehicle identification plate .............. 383
Vehicle level
AIRMATIC ...................................... 187
Vehicle level (display message) ....... 261
Vehicle tool kit .................................. 335
Video
Operating the DVD .........................2 36
see also Digital Operator's Man-
ual ................................................. .287
VIN ...................................................... 383
Seat ............................................... 384
Type plate ...................................... 383 W
Warning and indicator lamps ABS ................................................ 277
Brakes .......................................... .276
Coolant .......................................... 283
Distance warning ........................... 285
Engine diagnostics ......................... 282
ESP ®
.............................................. 279
ESP ®
OFF ....................................... 280
Fuel tank ........................................ 282
Overview .......................................... 37
Parking brake ................................ 282
PASSENGER AIR BAG ..................... .45
Reserve fuel .................................. .282
Restraint system ............................ 282
Seat belt ........................................ 275
Tire pressure monitor .................... 286 Warranty
.............................................. 28
Washer fluid
Display message ............................ 273
Weather display (COMAND)
see also Digital Operator's Man-
ual.................................................. 287
Wheel and tire combinations
Tires ............................................... 377
Wheel bolt tightening torque ........... 377
Wheel chock ...................................... 374
Wheels
Changing a whee l.......................... 372
Checking ........................................ 352
Cleaning ......................................... 329
Emergency spare wheel ................. 378
Important safety notes .................. 352
Information on driving .................... 352
Interchanging/changing ................ 372
Mounting a new whee l................... 376
Mounting a whee l.......................... 373
Overview ........................................ 352
Removing a whee l.......................... 375
Snow chains .................................. 354
Storing ........................................... 373
Tightening torque ........................... 377
Wheel size/tire size ....................... 377
Window curtain air bag
Display message ............................ 254
Operation ......................................... 51
Windows
see Side windows
Windshield
Defrosting ...................................... 133
Infrared reflective .......................... 320
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 324
Important safety notes .................. 388
Windshield wipers
Problem (malfunction) ................... 124
Rear window wipe r........................ 123
Replacing the wiper blades ............ 123
Switching on/of f........................... 122
Winter driving
Slippery road surfaces ................... 165
Winter operation
Overview ........................................ 354 24
Index

Radiator cover ..............................
.322
Winter tires
M+S tires ....................................... 354
Wiper blades
Cleaning ......................................... 329
Replacing ....................................... 123
Replacing (rear window) ................ 124
Replacing (windshield )................... 123
Wooden trim (cleaning instruc-
tions) .................................................. 332
Workshop
see Qualified specialist workshop Z
ZONE function Switching on/of f........................... 133 Index
25

Introduction
The printed Operator's Manual provides infor-
mation about the safe operation of your vehicle.
The Digital Operator's Manual provides compre- hensive and specifically adapted information on
your vehicle's equipment and multimedia sys-
tem. You can call up the Digital Operator's Man-
ual via the multimedia system.
i You will not incur any costs when calling up
the Digital Operator's Manual. The Digital
Operator's Manual works without connecting to the Internet.
There are three ways to access the topics of the Digital Operator's Manual:
R Visual search
The visual search allows you to explore your
vehicle "virtually". Starting from either the
vehicle exterior view or interior view, you can
access many of the different topics covered
by the Digital Operator's Manual. To access
the vehicle interior section, select the "Vehi-
cle interior" view.
R Keyword search
The keyword search allows you to search for a
keyword by entering characters. Further
information can be found in the Digital Oper-
ator's Manual in the "Audio 20" or "COMAND"
section under the "Character entry (teleph-
ony)" keyword.
R Contents
You can select individual sections in the con-
tents.
i The Digital Operator's Manual is deactiva-
ted for safety reasons while driving. Operation
Calling up the Digital Operator's Man-
ual
X Press the 00D4button on the center console.
The overview relating to the vehicle appears.
X Select the "Operator's Manual" menu item by
turning 3or pressing 7the controller.
X Confirm 7the message about the warning
and safety notes.
The menu for the Digital Operator's Manual
appears. Operating the Digital Operator's Man-
ual
General notes Please observe the information about the oper-
ation of the controller (Y page 288).
Content pages The content pages can be accessed by means of
a visual search, a keyword search or using the
contents. X
To scroll forward/back: turn3 the con-
troller.
X To display in full-screen or animation: slide
8 the controller to the left 0043.
X To select information text or save book-
marks: slide9 the controller to the
right 0044.
X To select a link: slide6the controller
down 0087.
X To exit a content page: select the0038
symbol 0085.
X To call up the menu of the Digital Opera-
tor's Manual:
select00DAsymbol 0083. 26
Digital Operator's Manual

Protecting the environment
General notes
H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel con-
sumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to 00C3of its maximum engine speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel consump-
tion. Environmental concerns and recom-
mendations
Wherever the operating instructions require you to dispose of materials, first try to regenerate orre-use them. Observe the relevant environmen-
tal rules and regulations when disposing of
materials. In this way you will help to protect the environment. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the same Limited Warranty entitlements as new
parts.
! Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument cluster
R center console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant Genuine Mercedes-Benz parts
27Introduction Z

systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equal qual- ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Therefore, only genuine Mercedes-Benz parts
should be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
parts (Y page 383). Operator's Manual
Vehicle equipment
i This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possi-
ble. Bear in mind that your vehicle may not
feature all functions described here. This also applies to safety-relevant systems and func-
tions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase contract documentation
for your vehicle contains a list of all the systems
in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle. Service and vehicle operation
Warranty
The Limited Warranty for your vehicle applies in
accordance with the warranty terms and condi-
tions in the Service and Warranty Information
booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty
R State warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
i Should you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for a replace- ment. The new Service and Warranty Infor-
mation booklet will be posted to you. Information for customers in Califor-
nia
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reason-
able number of repair attempts Mercedes-Benz USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
29,000 km (approximately 18,000 miles) on the odometer of the vehicle, whichever occurs first,
a reasonable number of repair attempts is pre-
sumed for a retail buyer or lessee if one or more
of the following occurs:
(1) the same substantial defect or malfunction results in a condition that is likely to cause 28
Service and vehicle operationIntroduction