reset MERCEDES-BENZ M-CLASS 2000 Owner's Manual

151 Tele Aid
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Initiating an emergency call manually
Briefly press on cover (1) – the cover will open. Press the SOS button (2) briefly (for longer than
2 seconds). The indicator lamp in the SOS button (2)
will flash until the emergency call is concluded. Wait for
a voice connection to the Response Center.
Close the cover (1) after the emergency call is
concluded.


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152 Tele Aid
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Roadside Assistance button •
Located in the overhead control panel is the Roadside
Assistance button•. Briefly press on cover (3) – the
cover will open.
Pressing and holding the Roadside Assistance
button• (for longer than 2 seconds) will initiate a
call to a Mercedes-Benz Roadside Assistance dispatcher.
The button will flash while the call is in progress. The
message “ROADSIDE ASSISTANCE – CONNECTING
CALL” appears in the MCS display.
Wa r n i n g !
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, vehicle in
a dangerous road location), please do not wait for
voice contact after you have pressed the emergency
button. Carefully leave the vehicle and move to a
safe location. The Response Center will
automatically contact local emergency officials
with the vehicle’s approximate location if they
receive an automatic “SOS” signal and cannot make
voice contact with the vehicle occupants.

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154 Tele Aid
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
If the indicator lamp in the Roadside Assistance
button• is illuminated continuously and there was
no voice connection to the Response Center established,
then the Tele Aid system could not initiate an Roadside
Assistance call (e.g. the relevant cellular phone network
is not available). The message “ROADSIDE
ASSISTANCE – CALL FAILED” appears in the MCS
display.
Should this occur, assistance must be summoned by
other means.
Roadside Assistance calls can be terminated using the
END button on the MCS unit.Information button ¡
Located in the overhead control panel is the Information
button¡. Briefly press on cover (3) – the cover will
open.
Pressing and holding the Information button¡ (for
longer than 2 seconds) will initiate a call to the Client
Assistance Center. The button will flash while the call is
in progress. The message “INFO – CONNECTING CALL”
appears in the MCS display. When the connection is
established, the message “INFO – CALL CONNECTED”
appears in the MCS display.

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157 Tele Aid
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Important!
If the indicator lamp continues to flash or the system
does not reset, contact the Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada), or Mercedes-Benz Client Assistance at
1-800-FOR-MERCedes (1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100 in Canada.
Notes:
The indicator lamp for the respective button flashes
until the call is concluded and this can only be
completed by a Response Center or Client Assistance
Center representative, except Roadside assistance and
Information calls, which can also be terminated by
using the End button on the MCS unit.
When a Tele Aid call has been initiated, the MCS system
audio is muted and the selected mode (radio, tape or
CD) pauses. The optional cellular phone (if installed)
switches off. If you must use this phone, the vehicle
must be parked. Disconnect the coiled cord and place
the call. The navigation system (if engaged) will
continue to run. A pop-up window will appear in the
MCS display to indicate that a Tele Aid call is in
progress.Remote door unlock
In the case you have your vehicle locked unintentionally
(e.g. key inside vehicle), and the reserve key is not
handy, contact the Mercedes-Benz Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada). You will be asked to provide your password
which you provided when you completed the subscriber
agreement.
Then return to your vehicle and pull outside handle of
liftgate for a minimum of 20 seconds until the “SOS”
button is flashing.
As an alternative, you may unlock the vehicle via
Internet using the ID and password sent to you shortly
after the completion of your Acquaintance Call.
The Response Center will then unlock your vehicle with
the remote door unlocking feature.
Note:
The remote door unlock feature is available if the
relevant cellular phone network is available.
The SOS button will f lash and the message
“EMERGENCY CALL – CALL CONNECTED” will appear
in t he MCS display to indica te receipt of t he d oor unlock
command.
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197 Driving systems
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index 3Canceling
To cancel the cruise control, briefly push lever to
position 3.
When you step on the brake pedal or the vehicle
speed drops below approximately 25 mph
(40 km / h), for example when driving upgrade, the
cruise control will be canceled.
If the cruise control cancels by itself and remains
inoperative until the engine is restarted, have the
system checked at your authorized Mercedes-Benz
Light Truck Center as soon as possible.
4Resume
If the lever is briefly pushed to position 4 when
driving at a speed exceeding approximately 25 mph
(40 km / h), the vehicle resumes the speed which
was set prior to the cancellation of the cruise
control. The last memorized speed is canceled when
the key in the steering lock is turned to position 1
or 0.Important!
Moving gear selector lever to position “N” switches the
cruise control off.
Wa r n i n g !
Only use the cruise control if the traffic and
weather conditions make it advisable to travel at a
steady speed.• The use of cruise control can be dangerous on
winding roads or in heavy traffic because
conditions do not allow safe driving at a steady
speed.
• The use of cruise control can be dangerous on
slippery roads. Rapid changes in tire adhesion
can result in wheel spin and loss of control.The “Resume” function should only be operated if
the driver is fully aware of the previously set speed
and wishes to resume this particular preset speed.
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272 Emergency operation of sliding/pop-up roof
Te ch n ica l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hintsCar care Index
Emergency operation of sliding/pop-up roof
The sliding / pop-up roof can be opened or closed
manually should an electrical malfunction occur.
The sliding / pop-up roof drive is located behind the
cover between the front interior lamps.
1. Open cover by using a f lat blade screw driver at top
edge.
2. Obtain crank (supplied with vehicle) and insert in
hexagon drive hole, located at rear end of the open
cover.Note:
Push crank upward while turning it, to disengage the
electric motor.
To slide the roof closed or to raise the roof at the rear:
turn crank clockwise.
To slide the roof open or to lower the roof at the rear:
turn crank counterclockwise.
Important!
After manually operating the sliding / pop-up roof, a
timing synchronization is needed for future electrical
operation of the roof. To do so, remove fuse for sliding/
pop-up roof operation, located in fuse box, for one
second and reinstall. Now push and hold switch until
the sliding / pop-up roof is fully raised. Continue to hold
switch for another second.
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