tow MERCEDES-BENZ M-Class 2012 W166 Owner's Manual

Inde
x......................... ......................... .....4 Int
rod uction ....... .................................. 21 At
ag lance ........................................... 27 Safet
y................................................... 37 Opening/closing
................................. 71 Seats,
steering wheelandmirrors.... 93 Lights
andwindshield wipers.......... 107 Climat
econtrol ................................. 121 Driving
andparking .......................... 137 On-boar
dcompu terand displa ys.... 221 Stowing
andfeatures ....................... 283 Maint
enance andcare ...................... 311 Br
eakdown assistance..................... 327 Wheels
andtires ............................... 349 Technical
data................................... 379 Contents
3

1,
2,3... 115
Vsocket .................. .................... 298
12 Vsocket
see Sockets
4ETS (Electr onicTract ion Syst em)....63
4MA TIC(permane ntfour-w heel
drive) .................................................. 208A
ABS
(Anti-lo ckBraking System)
Displ aymessa ge............................ 239
Function/notes ................................61
Importa ntsafe tynotes .................... 61
Warni nglamp ....... .......................... 272
Ac tivating /deactivating cooli ng
wi th air dehumidif ication ................. 128
Ac tive BlindSpot Assist
Activa ting/d eactiva ting(on-
boa rdcomp uter)............................ 232
Function/inform ation.................... 202
Trai lertowi ng................................. 205
Ac tive Curve System
Displ aymessa ge............................ 258
Function/notes ............................. 181
Ac tive DrivingAssistanc epackage .202
Ac tive Lane Keepin gAss ist
Activating/d eactivating (on-
boa rdcompu ter)............................ 233
Displ aymessa ge............................ 259
Function/inform ation.................... 205
Trai lertowi ng................................. 208
Ac tive LightSyste m
Displ aymessa ge............................ 253
Ac tive Parking Assist
Displ aymessa ge............................ 260
Importa ntsafe tynotes .................. 186
Tow ingatrail er.............................. 189
Ac tive servi cesyste mPLUS
see ASSYS TPLUS service interval
disp lay
AD APTIVE BRAKE.................... .............6 5
Ada ptive High beam Assist
Dis play message ............................ 253
Function/notes ............................. 112
Switchi ngon/off (on-boa rd
compu ter)...................................... 234Additi
ves(engi neoil)........................ 388
AD S(A daptive DampingSyste m)
Function/notes ............................. 180
Ai rb ags
Displ aymessa ge............................ 249
Front airbag (driver, front
pas senger )....................................... 42
Importa ntsafe tynotes .................... 40
Knee bag....... ................................... 42
PASSENGER AIRBAG OFF
indi cator lamp .................................. 44
Safety guidel ines ............................. 39
Side impactairb ag .......................... 43
Windo wcurtain airbag .................... 44
Ai r-con ditioningsyste m
see Clima tecontrol
Ai rf ilter (disp laymessa ge).............. 257
AI RF LOW ........................................... 129
AI RMATIC package
ADS (Adaptive Dampi ngSystem) ...180
Function/notes ............................. 180
Level control .................................. 181
Ai rpressure
see Tire press ure
Ai rv ents
Glove box....................................... 134
Imp ortant safet ynotes .................. 134
Rea r............................................... 135
Setting ........................................... 134
Setting thecenter airvents ........... 134
Setting thesideairvents ............... 134
Al arm syste m
see ATA (Anti-Theft Alarmsystem)
Ambi entlighting
Setting thebrightness (on-boa rd
compu ter)...................................... 234
Setting thecolor (on-boa rd
compu ter)...................................... 235
Anti -lockBraki ngSys tem
se eABS (Anti-lock Bra king Syste m)
An ti-Th eftAl arm system
se eATA (Anti -Theft Alarm syste m)
An ti-th eftsys tem
ATA (Anti -Theft Alarm syste m) ......... 68
Approac h/departure angle.............. 166
Ashtray ............................................... 2964
In
dex

Assis
tance men u(on-boa rd
comp uter) .......................................... 232
ASS YST PLUS
see ASSYST PLUSserviceinterva l
dis pla y
ATA (Anti-Theft Alarm syste m)
Activating/d eactivating ................... 68
Function ...........................................68
Swi tching offthe alarm .................... 68
ATTENTIO NASSIST
Act ivating/deact ivating................. 232
Displ aymessa ge............................ 258
Function/notes ............................. 194
Audio menu(on-bo ardcomputer) ....229
Audio system
see sepa rateoperating instructio ns
Authori zedMerce des-Be nzCenter
see Qualified speci alist worksh op
AUTO lights
Displ aymessa ge............................ 253
see Ligh ts
Automatic headlampmode.............. 110
Automatic transmission
Cha nging gear............................... 146
DIRECT SELECT lever..................... 144
Displ aymessa ge............................ 265
Driving tips.................................... 147
Emergency runningmode.............. 149
Kickdow n....................................... 147
Prob lem(malfunction) ................... 149
Pul ling away ................................... 141
Shift range s................................... 147
Starting theengine ........................ 140
Steering wheelpad dleshifte rs...... 147
Trai lertowi ng................................. 147
Transmi ssionposition display ........145
Transm issionposi tions .................. 146
Automatic transmission
emerge ncymode ............................ ...149 B
Back
support
see Lumb arsup port
Backup lamp
Displ aymessa ge............................ 252
Bag hook............................................ 288Ball
couplin g
Install ing........................................ 214
Rem oving ....................................... 218
Storing ........................................... 218
BAS (Brake AssistSyste m)................. 61
Basic settings
see Settings
BAS PLUS(Brake AssistSyste m
PLU S).................................................... 62
Battery (SmartKe y)
Che cking .............. ............................ 76
Importa ntsafe tynotes .................... 75
Rep lacing ......................................... 76
Battery (vehicle)
Cha rging ........................................ 340
Displ aymessa ge............................ 256
Importa ntsafe tynotes .................. 338
Ju mp starting ................................. 341
Belt
see Seat belts
Blin dSpot Assist
Activa ting/d eactiva ting................. 232
Notes/fu nction.............................. 198
Trai lertowi ng................................. 200
see Active BlindSpotAssist
BlueTE C(D EF ).................................... 387
Brake AssistSyste m
see BAS (Brake AssistSystem)
Brake fluid
Displ aymessa ge............................ 244
Notes ............................................. 389
Brake fluidlevel................................ 316
Brake lamps
Cha nging bulbs.............................. 117
Displ aymessa ge............................ 251
Brakes
ABS .................................................. 61
BAS .................................................. 61
BAS PLUS ........................................ 62
Brake fluid(notes) ......................... 389
Displ aymessa ge............................ 239
Driving tips.................................... 159
Importa ntsafe tynotes .................. 159
Mai ntenance .................................. 160
Warni nglamp ....... ..................... ..... 271 In
dex
5

Break
down
see Flattire
see Towing away
Bu lbs
see Changin gbulbs C
Califor
nia
Impo rtant notice forretail
cust omer sand lesse es.................... 22
Call ingupamalfunc tion
see Displ aymessa ges
Capac ities
see Techni caldata
Car
see Vehi cle
Care
Carpets .......................................... 325
Ca rwa sh ....... .............. .............. ..... 318
Displ ay........................................... 323
Exterior lights ................................ 322
Gea rorselecto rlever .................... 324
Matte finish................................... 320
Nigh tView AssistPlus ................... 323
Notes ............................................. 318
Pai nt.............................................. 320
Pla stic trim .................................... 323
Pow erwa sher ................................ 319
Rea rview came ra.......................... 322
Roo flini ng ....... ............................ ...325
Seat belt........................................ 324
Seat cover ..................................... 324
Sensors ......................................... 322
Steering wheel............................... 324
Trim pieces .................................... 324
Was hing byhand ........................... 319
Whee ls........................................... 320
Windo ws........................................ 321
Wip erbla des .................................. 321
Wood entrim .................................. 324
Cargo compartm entcover ............... 289
Cargo compartm entenlargemen t... 287
Cargo compartm entfloor
Openi ng/closi ng............................ 292
Stowag ewell(under) ..................... 292Cargo
net
Attaching ....................................... 290
Importa ntsafe tyinforma tion......... 290
Cargo tiedow nrings ......................... 288
Car wash (care) ................................. 318
CD player/ CDchang er(on-bo ard
co mputer) .......................................... 230
Ce llphone
see Mobi lephone
Ce nter conso le
Lowe rsect ion .................................. 33
Uppe rsect ion .................................. 32
Ce ntral locking
Automa ticlocking (on-board
compu ter)...................................... 235
Locking/u nlocking(SmartKe y)........ 72
Chang ingbulb s
Brake lamps ................................... 117
High-b eamheadlamps ................... 116
Importa ntsafe tynotes .................. 114
Low-b eamheadlamps .................... 116
Overvi ewofbul btypes .................. 115
Parki nglamps ................................ 116
Rem oving/re placing thecover
(front wheelarch) .......................... 115
Side marker lamps ......................... 117
Standing lamps (front) ................... 116
Chi ld-proof locks
Importa ntsafe tynotes .................... 59
Rea rdoors ....................................... 59
Chi ldren
In the vehi cle................................... 54
Res traint systems ............................ 54
Chi ldseat
LATCH-typ e(ISOFIX) childsea t
anchors .................................... ...... .. 57
Specia lseat belt retractor ............... 56
Top Tether ....................................... 58
Ci garette lighter ................................ 296
Cl eani ng
Trai lertow hitch ............................. 322
Cli mate control
3-zone automatic climatecontrol ..126
Control lingautomatica lly............... 129
Coo ling with aird ehumidification ..128
Defrosting thewindows ................. 132
Defrosting thewindshi eld.............. 131 6
In
dex

Night
ViewAssist Plus................... 195
PARKT RONIC................................. 183
Rea rview came ra.......................... 190
Driv ingtips
Automa tictransmis sion................. 147
Brakes ........................................... 159
Break-in period.............................. 138
DISTRONI CPLUS ........................... 177
Downhi llgrad ient........................... 159
Drinking anddriving....................... 158
Driving abroad ............................... 108
Driving inwinter .............................162
Driving onfloo ded road s................ 161
Driving onsand .............................. 165
Driving onwet road s...................... 161
Driving overobsta cles................... 165
Exhaus tcheck ............................... 158
Fuel .............. ..................... ............. 158
Gene ral.......................................... 157
Hydr oplaning ................................. 161
Icy road surfaces........................... 162
Limi tedbraking effici ency on
sal ted road s................................... 160
Off-road driving.............................. 163
Off-road fording............................. 161
Ped als. ........................................... 158
Snow chains.................................. 353
Symmetri callow beam.................. 108
Tire ruts ......................................... 165
Tow ingatrail er.............................. 210
Trave linguphill....... ....... ....... ..........166
Wet road surface........................... 159
DSR (Dow nhil lSpee dRegula tion)
Dis play mess age............................ 259
Function/notes ............................. 208
DVD audio (on-bo ardcomputer) ......230
DVD video(o n-bo ardcomputer) ......230 E
EA
SY-E NTRY feature
Activating/d eactivating ................. 236
Function/notes ............................. 102
EA SY-E XITfeature
Cra sh-resp onsive........................... 102
Function/notes ............................. 102
Switchi ngon/off ........................... 236
EA SY-P ACKload-s ecuring kit........... 291EBD
(elec tronic brakeforce
distributi on)
Displ aymessa ge............................ 241
Function/notes ................................65
Ele ctric alfuses
see Fuse s
Ele ctroni cbrake forcedistributi on
see EBD (electronic brakeforce
dis tribu tion)
Ele ctroni cStabil ityProgram
see ESP®
(Electroni cStab ility Pro gram)
El ec tron icTrac tionSys tem
se e4ETS (Electr onicTra ctio nSy ste m)
Eme rgencyr elease
Dr iver 'sdoor .................................... 80
Vehi cle............................................. 80
Emerge ncyspare wheel
Storage location ............................ 329
Emerge ncyTensi oningDevic es
Function .............. ..................... ........53
Safe tyguideline s............................. 39
Emerge ncyunlo cking
Tai lga te............................................ 84
Emis sions purific ation
Service andwarranty informa tion....21
Eng ine
Che ckEngine warning lamp ....... ....276
Displ aymessa ge............................ 254
Emergency starting........................ 345
Engine number....... ........................382
Irregu larr unn ing............................ 143
Starting problems .......................... 143
Starting theengine withthe
SmartKey ....................................... 140
Starting with KEYLESS-GO .............141
Switchi ngoff .................................. 155
Eng ineelectroni cs
Prob lem(malfunction) ................... 143
Eng ineoil
Addi ng........................................... 314
Additi ves........................................ 388
Che cking theoilleve l....... .............. 313
Che cking theoilleve lusi ng the
dip stick .......................................... 313
Displ aymessa ge............................ 256
Fill ing capa city............................... 384
Notes aboutoil grad es....... ............ 388 In
dex
9

Trip
menu ...................................... 227
Vehi clesub menu ........................... 235
On-b oard diagn osticsinte rface ..........24
Open ingand closi ng the side trim
panel s................................................. 117
Operatin gsafety
On-boa rddia gnostics interface........ 24
Operatin gsyste m
see On-boa rdcompu ter
Outside temperature display........... 223
Ove rhead control panel ...................... 34
Ove rride feature
Rea rside windows ........................... 59P
Pain
tcode num ber............................ 381
Pain twork (clean inginstruction s)... 320
Pani calarm .......................................... 60
Pano rama roofwith pow ertilt/
sli ding panel
Openi ng/closi ng.............................. 89
Openi ng/closi ngthe roller
sunbl ind........................................... 90
Prob lem(malfunction) ..................... 91
Res etting ......................................... 90
Pano rama sliding sunroo f
Importa ntsafe tynotes .................... 88
Parce lnet ........................................... 286
Parking ............................................... 155
Importa ntsafe tynotes .................. 155
Posi tion ofexterio rmirror, front-
pas senger side....... ........................104
Rea rview came ra.......................... 190
see PARKT RONIC
Parking aid
Active ParkingAssist ..................... 186
see Exterior mirrors
see PARKT RONIC
Parking brake
Displ aymessa ge............................ 241
Electric parking brake.................... 156
Parking lamps(changi ngbulb s)...... 116
PARK TRONIC
Deactiva ting/activa ting................. 185
Driving system ............................... 183
Function/notes ............................. 183
Prob lem(malfunction) ................... 186Ra
nge ofthe sensors ..................... 183
Trai lertowi ng................................. 185
Warni ngdispla y............................. 184
PAS SENGE RAIRBAG OFFindicat or
lam p................................. .....................44
Ped als.................. .................. .............1 58
Permane ntfour-w heeldrive
see 4MATIC (permanent four-
whe eldrive )
Plas tictrim (clean inginstruction s).3 23
Pow erwashe rs.................................. 319
Pow erwindow s
see Side windows
PRE-SA FE®
(Pre ventive occupant
safety system)
Displ aymessa ge............................ 245
Opera tion.................. .................. .....4 9
PRE-SAFE ®
Bra ke(vehicl eswith
DISTRONIC PLUS)
Display message ............................ 245
Function/notes ................................65
Switchi ngon/off ........................... 232
Warni nglamp ....... ..................... ..... 279
Preve ntiveoccupant safety
syste m
see PRE-SAFE ®
(Pre ventive
occup antsafe tysys tem)
Produc tinfo rmation ............................ 21
Pull ingaway
Automa tictransmis sion................. 141
Trai ler............................................ 141 Q
Quali
fieds pec ialistw ork shop ........... 25 R
Radar
sensor syste m
Activating/d eactivating ................. 236
Displ aymessa ge............................ 259
Radiator cover ................................... 313
Radio Sele cting astati on......................... 229
see sepa rateoperating instructio ns
Radio-c ontrolleddevi ces
(in stalli ng).......................................... 309
Readin glamp ..................................... 11314
In
dex

Steering
(displaymessage) ..............266
Stee ring wheel
Adjusting (electrical ly). .................. 101
Adjusting (manual ly). ..................... 101
Button overview............................... 31
Buttons (on-board
compu ter)...................................... 223
Cl eani ng....... .............. ....... ............. 324
Importa ntsafe tynotes .................. 100
Pad dleshifte rs............................... 147
Steering wheelhea ting .................. 101
Storing settings (memory
function) ........................................ 105
Stee ring wheelheatin g
Prob lem(malfunction) ................... 101
Switchi ngon/off ........................... 101
Stee ring wheelpaddle shifters........ 147
Stow agecompartm ents
Cu ph olders ................................... 293
Eyeg lasses compa rtment ............... 285
Gl ove box .......... .. .... .................... ...2 85
Importa ntsafe tyinforma tion......... 284
Parce lnet ...................................... 286
Summer opening
see Conve nience opening featu re
Summer tires..................................... 352
Sun visor............................................ 295
Suppleme ntalRestrain tSyste m
see SRS (Supplemental Restraint
System)
Surround lighting (on-bo ard
co mputer) .......................................... 235
SUV (Sport UtilityVehi cle)....................... 23
Swi tchin gair-rec irculation mode
on/ off................................................. 133
Swi tchin goff the alarm (ATA) ............ 68 T
Tachome
ter.................. ...................... 223
Tailg ate
Displ aymessa ge............................ 266
Emergency unlocking ....................... 84
Importa ntsafe tynotes .................... 81
Limi ting theopeni ngangl e............... 84
Openi ng/closi ng(automa tically
from inside)....... ...............................83 Openi
ng/closi ng(automa tically
from outside)................................... 82
Openi ng/closi ng(from outside)....... 82
Tail lamps
Displ aymessa ge............................ 252
Tank
see Fuel tank
Tank content
Fuel gauge....................................... 29
Techn ical data
Notes ............................................. 380
Tire s/whe els................................. 375
Trai lerLoad s.................................. 391
Vehi cledata ................................... 390
TELE AID
Ca llprio rity.................................... 303
Displ aymessa ge............................ 245
Downlo ading desti nations
(C OMAND) ..................................... 303
Emergency call.............................. 300
Importa ntsafe tynotes .................. 299
Locati ngastolen veh icle. .............. 304
MB info callbutton ........................ 302
Rem otevehi clelocking .................. 304
Roa dside Assista ncebutton .......... 301
Search &Send ............................... 303
Self-test ......................................... 299
System .......................................... 299
Vehi cleremote unlocking .............. 304
Tele phone
Accepting acall............................. 231
Displ aymessa ge............................ 267
Menu (on-boa rdcompu ter)............ 230
Numb erfrom thephone book........231
Red ialing ........................................ 231
Reje cting/endi ngacall................. 231
Tele scopic rod (EASY -PAC Kload-
sec uring kit)....... ................................292
Temperature Coo lant .......................................... 222
Outsi detempera ture......................223
Setting (climate control) ................ 130
Theft deterren tloc king syste m
Immobi lizer...................................... 68
Through-lo ading................................ 286
TIREF ITkit .......................................... 330 In
dex
17

Tire
pres sure
Ca lling up(on-bo ardcomp uter)..... 359
Che cking manually ........................ 357
Displ aymessa ge............................ 263
Maxi mum ....................................... 356
Notes ............................................. 355
Not reach ed(TIR EFIT) .................... 332
Press ureloss warning .................... 357
Rea ched (TIREFIT) .......................... 332
Reco mmended ...............................353
Tire pressure monitoring system
Function/notes ............................. 359
Res tarting ...................................... 361
Warni nglamp ....... ....... .............. ..... 280
Tires
Aspect ratio(definitio n)................. 373
Averag ewei ght ofthe vehi cle
occup ants(definitio n).................... 371
Bar (definitio n)............................... 371
Cha racteri stics.............................. 371
Che cking ........................................ 351
Definiti onofterms ......................... 371
Direction ofrotatio n...................... 375
Displ aymessa ge............................ 263
Distrib utionofthe vehicle
occupants (definition) .................... 374
DOT, TireIdentifi cationNumber
(TIN) .................. ...... ................ .......3 70
DOT (Depa rtment of
Transp ortation)(de finitio n)............ 371
GAWR (Gross Axle Weight Rating)
(de finitio n)..................................... 372
GTW (Gross TrailerWei ght)
(de finitio n)..................................... 372
GVW (Gross VehicleWei ght)
(de finitio n)..................................... 372
GVW R(G ross VehicleWei ght
Ra ting) (definitio n)......................... 372
Importa ntsafe tynotes .................. 350
Increase dvehi cleweight due to
optio nalequ ipme nt(de finitio n)...... 372
Kil opa scal (kPa)(de finitio n)........... 372
Lab eling (ove rview )........................ 367
Load bearing index (definitio n)...... 373
Load index ..................................... 370
Load index (definitio n)................... 372
Maxi mum loaded vehicleweight
(de finitio n)..................................... 372Maxi
mum loadon atire
(de finitio n)..................................... 373
Maxi mum permi ssibletire
press ure(definitio n)....... .............. ..373
Maxi mum tireload......................... 365
Maxi mum tireload(de finitio n)....... 373
Optio nalequ ipme ntwei ght
(de finitio n)..................................... 373
PSI (pounds persquare inch)
(de finitio n)..................................... 373
Rep lacing ....................................... 374
Service life..................................... 351
Side wall(de finitio n)....................... 373
Speed rating(definitio n)................ 372
Storing ........................................... 375
Structure andchara cteristics
(de finitio n)..................................... 371
Temp erature.................................. 367
TIN (Tire Identifi cationNumber)
(de finitio n)..................................... 373
Tire bead(definit ion)...................... 373
Tire press ure(definiti on)................ 373
Tire press ures(recom mended )...... 371
Tire size (data) ............................... 375
Tire size designatio n,loa d-bea ring
capa city, speedrating .................... 368
Tire tread ....................................... 351
Tire tread (definitio n)..................... 373
Total loadlim it(de finitio n)............. 374
Tracti on......................................... 366
Tracti on(de finitio n)....................... 374
Trea dwear ..................................... 366
TWR (permissi bletrail erdra wba r
nosew eight) (definitio n)................. 374
Uniform TireQualityGrading
Standard s...................................... 366
Uniform TireQualityGrading
Standard s(definit ion).................... 371
Unla denweight (definiti on)............ 372
Wea rindi cato r(definit ion)............. 374
Whee lrim (defin ition).................... 372
see Flat tire
Top Tether ............................................ 58
Towi ng
Importa ntsafe tygui del ines ........... 343
Install ingthe towi ngeye................ 343
Rem oving thetowi ngeye. .............. 344 18
In
dex

Tow
ingat rail er
Activ ePark ing Assist ..................... 189
Cl eani ngthe trail ertow hitch .........322
Cou pling up atrail er...................... 215
Decoup lingatrail er....................... 217
Driving tips.................................... 210
Importa ntsafe tynotes .................. 210
Install ingthe ballcoup ling............. 214
Ligh tsdis pla ym essage .................. 250
Mou nting dimensions .................... 391
Pow ersup ply................................. 219
Pul ling away with atrail er.............. 141
Rem oving theballcoup ling............ 218
Shift range ..................................... 147
Storing theballcoup ling................ 218
Trai lerloads................................... 391
Towi ngaway
With both axleson the grou nd....... 344
Tow-s tarting
Emergency enginestarting ............ 345
Importa ntsafe tynotes .................. 343
Trailer couplin g
see Towingatrail er
Trailer loadsanddrawbar
nos eweig hts ...................................... 218
Trailer towing
Active BlindSpotAssist ................. 205
Active LaneKeepingAssist ............ 208
Blind SpotAssist ............................ 200
ESP ®
................................................ 64
PARKT RONIC................................. 185
Permi ssibletrail erloa dsand
dra wba rnoseweights ..................... 218
Transmiss ion
see Automa tictransmis sion
Transporting thevehi cle .................. 345
Traveli nguphill
Brow ofhill....... ..............................166
Driving downhill ............................. 167
Maxi mum gradient-clim bing
capa bility ....................................... 166
Trim pieces(clean inginstruction s).3 24
Trip computer (on-bo ard
co mputer) .......................................... 227
Trip meter
see Trip odom eter Trip
odome ter
Ca lling up ....... ..................... ...........227
Res etting (on-boa rdcompu ter)...... 228
Trunk
see Tailga te
Turn signals
Displ aymessa ge............................ 251
Switchi ngon/off ........................... 111
TWR (TongueWeight Rating)
(defi nition) ......................................... 374
Type identification plate
see Vehi cleidentificati onplate U
Unl
ocking
Emergency unlocking ....................... 80
From insidethe vehi cle(central
unlo cking button) ............................. 79 V
Vanity
mirror(insun visor).............. 295
Vehic le
Corr ectuse ...................................... 25
Data acquisition ............................... 26
Displ aymessa ge............................ 265
Equi pment ....................................... 21
Indivi dualsett ings .......................... 233
Limi tedWarr anty ............................. 26
Load ing.......................................... 362
Locking (inanemerg ency)............... 80
Locking (SmartKe y)....... ................... 73
Lowe ring........................................ 337
Mai ntenance .................................... 22
Parki ngfor along period....... .........157
Pul ling away ................................... 141
Ra ising ........................................... 334
Rep orting problems ......................... 25
Tow ingaway .................................. 343
Transp orting.................................. 345
Unlocking (inanemerg ency)........... 80
Unlocking (SmartKey)...................... 73
Vehi cledata ................................... 390
Vehic lebattery
see Battery (vehicle)
Vehic ledata ....................................... 390
see Techni caldata In
dex
19

Infor
mation for cust omersin
Cali fornia
Un der Califo rnia law you may beentitled toa
rep lace men tofyour vehicle orarefund ofthe
purchase priceorlease price, ifafter a
reasonable numberofrepair attempt s
Mercedes-B enzUSA ,LLC and/or its
authorized repairorservice facilities failtofix
one ormore substant ialdefects or
malfunct ionsinthe vehicle thatarecovered
by its express warranty. Duringtheperiod of
18 mont hsfrom original delivery ofthe
vehicle orthe accumulation of18 000 miles
(approximately 29000 km)onthe odometer
of the vehicle, whichever occursfirst,a
reasonable numberofrepair attempt sis
presumed foraretail buyer orlessee ifone or
more ofthe following occurs:
(1) thesame substant ialdefect or
malfunct ionresults inacondit ionthat is
likely tocause deathorserious bodily
injury ifthe vehicle isdriven, thatdefect
or malfunct ionhas been subject torepair
two ormore times, andyouhave directly
not ified Mercedes-B enzUSA ,LLC in
writing ofthe need foritsrepair.
(2) thesame substant ialdefect or
malfunct ionofaless serious naturethan
category (1)has been subject torepair
four ormore times andyouhave directly
not ified Mercedes-B enzinwriting ofthe
need foritsrepair.
(3) thevehicle isout ofservice byreason of
repair ofthe same ordifferent substantial
defects ormalfunct ionsforacumulative
tot alof more than30calendar days.
Please sendyourwritten notice to:
Mercedes-B enzUSA ,LLC
Customer AssistanceCenter
One Mercedes Drive
Mont vale, NJ0764 5-0350 Maintenance
The Servic eand Warranty Bookletdescribes
all the necessary maintenancework which
should bedone atregular intervals.
Always havetheServic eand Warranty
Booklet withyouwhen youbring thevehicle
to an authorized Mercedes-B enzCenter. The
service advisor willrecord everyservice for
you inthe Servic eand Warranty Booklet. Roadsid
eAssistance
The Mercedes-B enzRoadside Assistance
Program offerstechnicalhelp inthe event of
a breakdown. Callsto the toll-fr eeRoadside
Assist anceHotline areanswered byour
agents 24hours aday, 365days ayear.
1-800-FOR-MER Cedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information,refer tothe
Mercedes-B enzRoadside Assistance
Program brochure (USA)orthe "Road side
Assist ance" section inthe Servic eand
Warranty booklet(Canada) .You will find both
in your vehicle literature portfolio.
In accordanc ewith standard program
guideli nes,Roadside Assistanceprovides
vehicle service uptoareasonable distance
from thenext paved road.Wewill make every
effort toassist inabreakdown situation.
However, theaccessibility ofyour vehicle will
be determin edbyour authorized Mercedes-
Benz Servic etechn icianorthe tow service
provider onacase-by-case basis.
Additional chargesmaybeapplicabl efor a
breakdown locationdetermin ednot tobe a
reasonably accessibleroadsidelocationas
determin edbyour authorized technicianand
tow service provider. 22
Introdu
ction