service interval MERCEDES-BENZ M-Class 2014 W166 Owner's Manual

AMG adaptive sport suspension
system
................................................ 211
AMG menu (on-board computer) .....278
Anti-loc kbraking system
see ABS (Anti-lock Braking System)
Anti-theft alarm system
see ATA (Anti-Theft Alarm system)
Approach/departure angle ..............190
Ashtray ............................................... 346
Assistance display (on-board
computer) .......................................... 272
Assistance menu (on-board
computer) .......................................... 272
ASSYST PLUS Displaying a service message ........369
Hiding a service message ..............369
Notes ............................................. 368
Resetting the service interval
displa y........................................... 369
Service message ............................ 368
Special service requirements ......... 369
ATA (Anti-Theft Alarm system)
Activating/deactivating ...................76
Function .......................................... .76
Switching off the alarm ....................76
ATTENTIO NASSIST
Activating/deactivating .................273
Display message ............................ 301
Function/notes ............................. 229
Audio menu (on-board computer) ....269
Audio system see separate operating instructions
Authorized Centers
see Qualified specialist workshop
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshops
see Qualified specialist workshop
AUTO lights
Display message ............................ 298
see Lights
Automatic engine start (ECO start/
stop function) .................................... 162
Automatic engine switch-off (ECO
start/stop function) ..........................162
Automatic headlamp mode ..............120Automatic transmission
Automatic drive program ...............170
Changing gea r............................... 168
DIRECT SELECT leve r..................... 165
Display message ............................ 312
Drive program displa y.................... 165
Driving tips .................................... 168
Emergency running mode ..............173
Engaging drive position .................. 167
Engaging neutra l............................ 166
Engaging par kposition
automatically ................................. 166
Engaging revers egear ................... 166
Engaging the par kposition ............ 165
Kickdow n....................................... 168
Manual drive program ....................170
Manual drive program (AMG
vehicles) ........................................ 171
Manual drive program (vehicles
with the ON&OFFROAD package) ..171
Overview ........................................ 165
Problem (malfunction) ...................173
Progra mselector button ................169
Pulling away ................................... 160
Starting the engine ........................159
Steering wheel paddle shifters ......169
Trailer towing ................................. 168
Transmissio nposition display ........165
Transmission positions ..................167
Automatic transmission
emergency mode ............................... 173
Axle load, permissible (trailer
towing) ............................................... 456 B
Bag hook ............................................ 337
Ball coupling Installing ........................................ 255
Removing ....................................... 259
Storing ........................................... 259
BAS (Brake Assist System) .................67
BAS PLUS (Brake Assist System
PLUS) .................................................... 68
Battery (SmartKey) Checking .......................................... 83
Important safety notes ....................83
Replacing ......................................... 83 Index
5

Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of
comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an
environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel
consumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to 0001of its maximum engine speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel
consumption. Environmental concerns and
recommendations
Wherever the operating instructions require
you to dispose of materials, first try to
regenerate or re-use them. Observe the
relevant environmental rules and regulations
when disposing of materials. In this way you
will help to protect the environment. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
! Air bags and Emergency Tensioning
Devices, as well as control units and
sensors for these restraint systems, may be
installed in the following areas of your
vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument cluster
R center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint
systems. Introduction
23 Z

Information for customers in
California
Under California law you may be entitled to a
replacemen tofyour vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18,000 miles
(approximately 29,000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:
(1) the same substantial defect or malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair,
(2) the same substantial defect or malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified us in writing of the need for its
repair, or
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet. Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada) .You will find both
in your vehicle literature portfolio. Change of address or change of
ownership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or
simply call the Mercedes-Benz Customer
Assistance Center (USA) at the hotline
number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner. Introduction
25 Z

Parking the vehicle for
along period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
X Connecting a trickle charger.
i You can obtain information about trickle
chargers from a qualified specialist
workshop.
If you leave the vehicle parked for longer than
six weeks, the vehicle may suffer damage as
a result of lack of use.
X Visit a qualified specialist workshop and
seek advice. Driving tips
General notes
Important safety notes G
WARNING
If you switch off the ignitio nwhile driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect.Y ou will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If you operate mobile communication
equipment while driving, you will be
distracted from traffic conditions. You could
also lose control of the vehicle. There is a risk
of an accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements for the
country in which you are driving. Some
jurisdictions prohibit the driver from using a
mobile phone while driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h) the vehicle covers
a distance of 44 ft (approximately 14 m) per
second.
Drive sensibly
–save fuel Observe the following tips to save fuel:
X
The tires should always be inflated to the
recommended tire pressure.
X Remove unnecessary loads.
X Remove roof carriers whe nthey are not
needed.
X Warm up the engine at low engine speeds.
X Avoid frequent acceleration or braking.
X Have all maintenance work carried out as
indicated by the service intervals in the
Maintenance Booklet or by the service
interval display.
Fuel consumption also increases when
driving in cold weather, in stop-start traffic
and in hilly terrain.
Drinking and driving G
WARNING
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and
judgment.
The possibility of a serious or even fatal
accident is greatly increased when you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Emission control G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling 182
Driving tipsDriving and parking

these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces
withou tsufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work at peak efficiency if
they are serviced exactly in accordance with
the manufacturer's specifications. For this
reason, all work on th eengine must be carried
ou tb y qualified and authorized Mercedes-
Benz technicians.
The engine settings mus tnot be changed
under any circumstances. Furthermore, all
specific service work must be carried out at
regular intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Maintenance Booklet. ECO display
Example: ECO display
The ECO display gives you information on how
economical your driving style is. The ECO
display assists you in achieving the optimum
driving style in terms of consumption, taking
the actual and selected conditions into
consideration. Your driving style can
significantly influence the vehicle's
consumption.
The ECO display consists of three bars:
R Acceleration R
Constant R
Coasting The percent value is the average value of the
three bars. The three bars and the mean value
begin at the value of 50%. Ahigher percentage indicates a mor
eeconomical
driving style.
The ECO display does not indicate the actual
fuel consumption and a fixed percentage
count in the ECO display does not indicate a
fixed consumption figure.
Apart from driving style, consumption is
dependent on many factors such as, e.g.:
R load
R tire pressure
R cold start
R choice of route
R electrical consumers switched on
These factors are not taken into
consideration by the ECO display.
The evaluation of your driving style is carried
ou tu sing the following three categories:
R Acceleration (evaluation of all
acceleration processes):
- The bar fills up: moderate acceleration,
especially at higher speeds
- The bar empties: sporty acceleration
R Constant (assessment of driving behavior
at all times):
- The bar fills up: constant speed and
avoidance of unnecessary acceleration
and deceleration
- The bar empties: fluctuations in speed
R Coasting (assessment of all deceleration
processes):
- The bar fills up: anticipatory driving,
keeping your distance and early release
of the accelerator. The vehicle can coast
without use of the brakes.
- The bar empties: frequent braking
i An economical driving style specially
requires driving at moderate engine
speeds.
To achieve a higher value in the categories
Acceleration and
Constant , observe the
gearshift recommendations. Driving tips
183Driving and parking Z

Settings menu
Introduction In the
Sett. menu, you have the following
options:
R Changing the instrumen tcluste rsettings
(Y page 274)
R Changing the light settings (Y page 274)
R Changing the vehicle settings
(Y page 276)
R Changing the convenience settings
(Y page 277)
R Restoring the factory settings
(Y page 278)
Instrument cluster submenu Selecting the unit of measurement for
distance
The
Display Unit Speed-/Odometer: function allows you to choose whether
certain displays appear in kilometers or miles
in the multifunction display.
You can determine whether the multifunction
display shows some messages in miles or
kilometers.
X
Press the 0002or0005 button on the
steering wheel to select the Sett. menu.
X Press the 0004or0003 button to select the
Instrument Cluster submenu.
X Press 000Bto confirm.
X Press the 0004or0003 button to select the
Display Unit Speed-/Odometer: function.
You will see the selected setting:
km or
miles .
X Press the 000Bbutton to save the setting. The selected unit of measuremen
tfor
distance applies to:
R digital speedometer in the Trip menu
R odometer and the trip odometer
R trip computer
R current consumption and the range
R the navigation instructions in the Navi menu
R cruise control
R DISTRONIC PLUS
R ASSYST PLUS service interval display
Selecting the permanent display function
You can determine whether the multifunction
display permanently shows your speed or the
outside temperature.
X Press the 0002or0005 button on the
steering wheel to select the Sett menu.
X Press the 0004or0003 button to select the
Instrument Cluster submenu.
X Press 000Bto confirm.
X Press the 0004or0003 button to select the
Permanent Display: function.
You will see the selected setting Outside Temperature or
Additional Speedometer [km/h] (USA)/
Additional Speedometer [mph] (Canada).
X Press the 000Bbutton to save the setting.
i The speed is shown in km/h( USA)/mph
(Canada).
Light submenu Setting the daytime running lamps
i
This function is not available in Canada.
X Press the 0002or0005 button on the
steering wheel to select the Sett. menu.
X Press the 0004or0003 button to select the
Lights submenu.
X Press 000Bto confirm. 274
Menus and submenusOn-board computer and displays

Example: vehicles with a gasoline engine
Example: vehicles with a diesel engine
X
Pull oil dipstick 0002outoft he dipstick guide
tube.
X Wipe off oil dipstick 0002.
X Slowly slide oil dipstick 0002into the guide
tube to the stop, and take it out again.
If the level is between MIN mark 0023and
MAX mark 0003, the oil level is correct.
X If the oil level has dropped to MIN mark
0023 or below, add 1.1 US qt (1.0 liter) engine
oil.
Adding engine oil G
WARNING
Certain components in the engine
compartment, such as the engine, radiator
and parts of the exhaust system, can become
very hot. Working in the engine compartment
poses a risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following. G
WARNING
If engine oil comes into contact with hot
components in the engine compartment, it
may ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next
to the filler neck. Let the engine cool down
and thoroughly clean the engine oil off the
components before starting the engine. H
Environmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful
to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a
service system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
center.
Damage to the engine or exhaust system is
caused by the following:
R using engine oils and oil filters that have
not been specifically approved for the
service system
R replacing engine oil and oil filters after
the interval for replacement specified by
the service system has been exceeded
R using engine oil additives.
! Do not add too much oil. adding too much
engine oil can result in damage to the
engine or to the catalytic converter. Have
excess engine oil siphoned off. 366
Engine compartmentMaintenance and care

X
If necessary, add coolant that has been
tested and approved by Mercedes-Benz.
X Replace cap 0002and turn it clockwise as far
as it will go.
For further information on coolant, see
(Y page 450).
Adding washerf luid to the windshield
washer system G
WARNING
Certain components in the engine
compartment, such as the engine, radiator
and parts of the exhaust system, can become
very hot .Working in the engine compartment
poses a risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following. G
WARNING
Windshield washer concentrate is highly
flammable. If it comes into contact with hot
engine components or the exhaust system it
could ignite. There is a risk of fire and injury.
Make sure that no windshield washer
concentrate is spilled next to the filler neck. Example: washer fluid reservoir
Example: washer fluid reservoir in AMG vehicles
X
To open: pull cap0002upwards by the tab.
X Add the premixed washer fluid.
X To close: press cap 0002onto the filler neck
until it engages.
If the washer fluid level drops below the
recommended minimum of 1liter, a message
appears in the multifunction display
prompting you to add washer fluid
(Y page 314).
Further information on windshield washer
fluid/antifreeze (Y page 451). Maintenance
ASSYST PLUS
Service message The ASSYST PLUS service interval display
informs you of the nex
tservice due date.
Information on the type of service and service
intervals (see the separate Maintenance
Booklet). 368
MaintenanceMaintenance and care

You can obtain further information from an
authorized Mercedes-Ben zCenter or at
http://www.mbusa.com (USA only).
i The ASSYST PLUS servic einterval display
does not show any informatio nonthe
engine oil level. Observe the notes on the
engine oil level (Y page 365).
The multifunction display shows a service
message for several seconds, e.g.:
R Next Service A in .. Days R
Service A Due R
Service A Exceeded by ... Days Depending on the operating conditions of the
vehicle, the remaining time or distance until
the next service due date is displayed.
The letter
A or
B , possibly in connection with
a number or another letter, shows the type of
service. A stands for a minor service and
B for
a major service.
You can obtain further information from an
authorized Mercedes-Ben zCenter.
The ASSYST PLUS service interval display
does not take into accoun tany periods of
time during which the battery is
disconnected.
Maintaining the time-dependent service
schedule:
X Note down the service due date displayed
in the multifunctio ndisplay before
disconnecting the battery.
or
X After reconnecting the battery, subtract
the battery disconnection periods fro mthe
service date shown on the display.
Hiding aservice message X
Press the 0007or000B button on the
steering wheel. Displaying service messages X
Switch on the ignition.
X Press the 0002or0005 button on the
steering wheel to selec tthe Serv. menu.
X Press the 0003or0004 button to select the
ASSYST PLUS submenu and confirm by
pressing the 000Bbutton.
The service due date appears in the
multifunction display.
Information about Service Resetting the ASSYST PLUS service
interval display
!
If the ASSYST PLUS service interval
display has been inadvertently reset, this
setting can be corrected at a qualified
specialist workshop.
Have service work carried out as described
in the Maintenance Booklet. This may
otherwise lead to increased wear and
damage to the major assemblies or the
vehicle.
Aq ualified specialist workshop, e.g. an
authorized Mercedes-Ben zCenter, will reset
the ASSYST PLUS service interval display
after the service work has been carried out.
You can also obtain further information on
maintenance work, for example.
Special service requirements
The specified maintenance interval takes only
the normal operation of the vehicle into
account. Under arduous operating conditions
or increased load on the vehicle,
maintenance work must be carried out more
frequently, for example:
R regular city driving with frequent
intermediate stops
R if the vehicle is primarily used to travel
short distances
R use in mountainous terrain or on poor road
surfaces
R if the engine is often left idling for long
periods Maintenance
369Maintenance and care Z

special collection point for
used batteries.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the
Maintenance Booklet or contact a qualified
specialist workshop for more information.
! You should have all work involving the
battery carried out at aqualified specialist
workshop. In the exceptional case that it is
necessary for you to disconnect the battery
yourself, make sure that:
R you switch off the engine and remove the
SmartKey. On vehicles with KEYLESS-
GO, ensure that the ignition is switched
off .C heck that all the indicator lamps in
the instrumentc luster are off.Otherwise,
electroni ccomponents, such as the
alternator, may be damaged.
R you first remove the negative terminal
clamp and then the positive terminal
clamp. Never swap the terminal clamps.
Otherwise, the vehicle's electronic
system may be damaged.
R the transmission is locked in position P
after disconnecting the battery. The
vehicle is secured against rolling away.
You can then no longer move the vehicle.
The battery and the cover of the positive
terminal clamp must be installed securely
during operation.
Comply with safety precautions and take
protective measures when handling
batteries. Risk of explosion.
Fire, open flames and smoking are
prohibited when handling the
battery. Avoid creating sparks.
Battery acid is caustic. Avoid
contact with skin, eyes or clothing. Wear suitable protective clothing,
especially gloves, apron and
faceguard.
Rinse any acid spills immediately
with clear water. Contact a
physician if necessary. Wear eye protection.
Keep children away.
Observe this Operator's Manual.
For safety reasons, Mercedes-Benz
recommends that you only use batteries
which have been tested and approved for
your vehicle by Mercedes-Benz. These
batteries provide increased impact
protection to prevent vehicle occupants from
suffering acid burns should the battery be
damaged in the event of an accident.
In order for the battery to achieve the
maximum possible service life, it must always
be sufficiently charged.
The vehicle battery, like other batteries, can
discharge over time if you do not use the
vehicle. In this case, have the battery
disconnected at a qualified specialist
workshop. You can also charge the battery
with a charger recommended by Mercedes-
Benz.C ontact a qualified specialist workshop
for further information.
Have the battery condition of charge checked
more frequently if you use the vehicle mainly
for short trips or if you leave it standing idle
for a lengthy period. Consult a qualified
specialist workshop if you wish to leave your
vehicle parked for a long period of time.
i Remove the SmartKey if you park the
vehicle and do not require any electrical
consumers. The vehicle will then use very Battery (vehicle)
387Breakdown assistance Z