ad blue MERCEDES-BENZ M-CLASS SUV 2011 User Guide

You can place your mobile phone in the
mobile phone bracket (Y
page 310), or set
up aB luetooth ®
connection to the audio sys-
tem or COMAN DOnline(see the separate
operating instructions).
i You ca nobtain fur ther information about
suitabl emobile phones and connecting
mobile phones via Bluetooth ®
:
R in any Mercedes Ben zServic eCentre
R on the Internet at http://
www.mercedes-benz.com/connect G
WAR
NING
Observe the lega lrequir ements of the country
in which you are cur rently drivin gregarding
the use of mobile phones in the vehicle.
If it is permitted to use mobile phones while
the vehicle is in motion, you should only use
the mw hen the roa dand traffic conditio ns
allow. Otherwise, you may be distrac tedf rom
th et raffic conditions, caus eanaccident and
injure yourself and others.
X Switch on the mobile phone and audi osys-
tem or COMAND Online (see the separate
operating instructions).
X Press the =or; button on the steer-
ing whee ltoselect the Tel men
u.
Yo uw ills ee one of the following display mes-
sage sint he multifunction display:
R Please enter PIN :t
he mobile phone has
been placed in the mobile phone bracket
and the PIN has not been entered.
X Enter the PIN usin gthe mobile phone, LIN-
GUATRONIC ,the audio system or
COMAN DOnline.
The mobil ephone will search for anetwor k.
R Telephon eready or th
ename of the net-
work provider: the mobile phone has found
an etwor kand is ready to receive.
R Telephone No Service :non
etwor kis
available, or the mobile phone is searching
for anetwor k. Accepting
acall If someone call
syou when you are in the
Tel menu,
adisplay message appears in the
multifunction display ,for example: X
Press the 6button on the steering
wheel to accept an incomin gcall.
If you are not in the Tel menu, you can still
accept acall.
Rejecting or ending acall X
Press the ~buttonont he steer ing
wheel.
If you are not in the Tel menu, you can still
reject or end acall.
Dialling anumbe rfrom the phone book If you
rmobile phone is able to receive calls,
you can search for and dial anumber from the
phone book in the audio system or COMAND
Online at any time.
X Press the =or; button on the steer-
ing wheel to select the Tel menu.
X Press the 9,:ora button to call
up the phone book.
X Press the 9or: button to select the
desired name.
To start scrolling rapidly ,pres sand hol dthe
9 or: button for longer than one
second. After ashort time, the rapid scroll
speeds up.
Rapid scrolling stops when you release the
button or reach the end of the list. Menu
sand submenus
243On-boardcomput er anddisplays Z

Displa
ymessages Possible causes/consequences and
M Solutions
!
Cl
ean the fuel fil‐
ter Vehicles with
adiesel engine: there is water in th efuel filter. The
water mus tbedrained off.
X Visit aqualified specialist workshop. Ø
Refill AdBlue See
Owner'
sManual Th
eA dBlue ®
level has fallen below the reser verange. Awarning
ton ealso sounds.
X Hav eAdBlue ®
refill ed as soon as possible at aqualified spe-
cialist workshop.
or
X Refill AdBlue ®
yourself as soo naspossible (Y page 157). Ø
Re
fill AdBlue No start in ..km Th
eA dBlue ®
level is onl ysufficient for the indicated distance. A
warning ton ealso sounds.
X Hav eAdBlue ®
refill ed as soon as possible at aqualified spe-
cialist workshop.
or
X Refill AdBlue ®
yourself immediately (Y page 157).Ø
Re
fill AdBlue Eng.
start not possible Th
eA dBlue ®
tank is empty. Awarning ton ealso sounds. You can
no longer start th eengine.
X Consult aqualified specialist workshop immediately.
or
X Refill AdBlue ®
yourself immediately (Y page 157).Ø
Ch
eckA dBlue See Owner'
sManual Th
eA dBlue ®
system is malfunctioning. Awarning ton ealso
sounds.
X Visi taq ualifieds pecialist workshop. Ø
Eng.
start not pos‐
sibl
ein. .km Th
eA dBlue ®
system is malfunctioning. Awarning ton ealso
sounds.
X Visit aqualified specialist workshop immediately. Ø
Eng.
start not pos‐
sible The AdBlue
®
system is malfunctioning. Awarning ton ealso
sounds. You can no longer start the engine.
X Consult aqualified specialist workshop immediately. 268
Display messagesOn-board computer and displays

The bottles are neither secured nor prevented
from tippin gover. Therefore ,donot plac eany
ope ndrink con tainers in the stowage com-
partments.
Cup holder in the front centre console You can remov
ethe rubber ma tofthe cup
holder to clea nit. Clean them with clean,
lukewarm water only. :
Cup holders
; Cover
X To open: slidecover ;to its foremost
position.
Tem perature-controlled cup holder in
the front centre console G
WARNING
When you use the warming function, the metal
insert of the cup holder is heated. Therefore,
do not touch the cup holder insert. Otherwise,
you might burn yourself.
The tem perature-c ontrolle dcup holde rcan
be used to keep cold drinks cold and hot
drinks hot.
You can remove the rubber mat of the cup
holder to clean it. Clean them with clean,
lukewar mwater only. :
Cup holders
; Residua lheat indicator lamp
= Button
X Tur nthe key to position 2in the ignition
lock.
X To switch on th ecooling function: press
and hold button =until the blue indicator
lamp on the button lights up.
X To switch on the heating function: press
and hold button =until the red indicator
lamp on the button lights up.
X To switch off the function: press and hold
button =until the indicator lamp on the
button goes out.
When the heating func tion is used, residual
heat indicator lamp ;lights up abov eacer-
tain temperature. This mean sthat the metal
inser tofthe cup holder is hot.
Cu ph older in the rear seat armrest !
Do not sit on or support your body weight
on the rear seat armrest when it is folded
down, as you could otherwise damage it. Features
307Stowingandfeatu res Z

healt
hofothers. Using an exterior aerial takes
into account current scientific discussions
relating to the possibl ehealth risk posed by
electromagnetic fields.
Mercedes-Ben zrecom mends the use of an
approved exterior aerial .This ensures:
R optimal mobile phone reception quality in
the vehicle
R mutua linfluences between the vehicle
electronics and mobil ephones ar emini-
mised
An exterior aerial has the following advan-
tages:
R it conducts the electromagnetic fields gen-
erated by awireless device to the exterior.
R the field strengt hinthe vehicle interior is
lower than in avehicle that does not have
an exterior aerial.
i There are various mobile phone brac kets
that may be fitted to your vehicle ;insome
cases, these ar ecountry-specific.
i Even if your vehicle is equipped with con-
venience telephony, you can connec ta
Blueto oth®
capable mobil ephone to Audio
20 or COMAND Online via the Bluetooth ®
interfac e.
More information on suitabl emobilephones,
mobile phone brackets and on connecting
Bluetooth ®
capable mobile phones to Audio
20 or COMAND Online can be obtained:
R at your Merc edes-Ben zServ iceC entre
R on the Internet at http://www.mercedes-
benz.com/connect
i The functions and service savailab lewhen
you use the phone depend on you rmobile
phone model and service provider. Inserting th
emobile phone X
Open the telephone compartment
(Y page 298).
X If required by the design of the mobile
phone bracket ,instal lthe slidin gadapter
(Y page 312).
X Insert the mobile phone into the mobile
phone bracket (see the separat emobile
phone bracke tinstallatio ninstructions).
If the mobil ephone is inser tedint he mobile
phone bracket ,you can speak to the person
you ar ecalling using the hands-free system.
i On some mobile phone brackets, you first
have to connect the mobile phone via Blue-
tooth ®
to am obile phone bracke t(see the
separate operating inst ructions for the
mobile phone bracke t).
On these mobile phone brackets, the
mobile phone does not hav etobeinserted
into the bracket for you to be able to use
the telephone functions .Inthis case ,the
charging func tion and aerial func tion are
not available.
Operating th emobile phone You can operate the telephone using the
6 and~ button sonthe multifunc tion
steering wheel. You can operate other mobile
phone func tions via the on-boar dcomputer
(Y page 242).
If you tak ethe key out of the ignition lock ,the
mobile phone stay sonb ut you can no longer
use the hands-free system.
If you are making acall and you would like to
take the key out of the ignition lock, first
remove the mobile phone from the bracket.
Otherwise, the call will be ended.
i When amobile phone bracke tisu sed that
is con nected to the mobile phone via Blue-
tooth ®
:ify ou wan ttocontinue acall in
"Private mode", you have to perform the
necessary steps on the mobile phone (see Features
311Stowingandfeatures Z

Maintainin
gthe time-dependen tservice
schedule:
X Not edown the service due date displayed
in the multifunc tion display befor ediscon-
necting the battery.
or
X Subtract the battery disconnection periods
from the servic edate shown on the displ ay
after reconnecting the battery.
i The ASSYST PLUS service interval displ ay
does not show any information on the
engine oil level .Observ ethe notes on the
engin eoil level (Y page 320).
Hiding aservice message X
Pres sthe % ora button on th esteer-
ing wheel.
Displaying service messages X
Switch th eignitio non.
X Press =or; on the steering wheel
to select the Serv. menu.
X Press 9or: to select the ASSYST PLUS submenu and press
ato confirm.
The service du edatea ppears in the multi-
function display.
Points to remember Resettin
gthe ASSYS TPLUS service inter-
val display
Aq ualified specialist workshop, e.g. a
Mercedes -Ben zS ervice Cent re,w ill reset the
ASSYST PLU Sservic einterval display after
the service work has bee ncarried out.
You can obtain further information ,e.g.
regarding servic ework,from aMercedes-
Benz Ser vice Centre or directly from
Mercedes-Benz.
! If the ASSYST PLUS servic einterval dis-
play has bee ninadvertently reset, this set-
ting can be corrected at aMercedes-Benz
Ser vice Centre. Have servic
ework carried out as described
in the Ser vice Boo klet. This may otherwise
lead to inc reased wear and damage to the
major assemblies or the vehicle.
Driving abroad
An extensive Mercedes -Ben zS ervice network
is also available in other coun tries. The
Service Hotline's curren ttelephone numbers
for use when you are abroa dare to be found
in th e"Mercedes-Ben zService24h" section
of the Ser vice Boo klet. AdBlue
®
service indicator
i For BlueTE Cvehicles only.
The BlueTE Cexhaus tgas aftertreatment
must be operated with the reducing agent
AdBlue ®
in order for it to function correctly.
Under normal operating conditions, afull tank
of AdBlue ®
should last until the nex tservice
due date.
Depending on how and where the vehicle is
used, there may be an inc rease in the
AdBlue ®
consumption, resulting in the next
servic edue date being brought forward.
Certain display messages sho wthat
AdBlue ®
must be topped up, e.g.
Refill AdBlue at worksh opSee Owner’s Manual
Refill AdBlue at worksho
pNostart in .. km
Aw
arning signal also sounds.
You can no longer star tthe engin ewhen the
AdBlue ®
supply has been used up
(Y page 268).
Top up AdBlue ®
(Y page 157).
Before taking atripw ithy our vehicle outside
Europe, have th eAdBlue ®
suppl ychec kedat
aq ualified specialist workshop. If necessary,
have the AdBlue ®
topped up. Before using
your vehicle for an extended period in coun-
tries outside Europe, con tact aq ualified spe-
cialist workshop.
Obser vethe note sonAdBlue®
(Y page 374). Maintenance
323Maintenanceand care Z

You can obtain fur
ther information about
BlueTE Cexhaus tgas aftertreatmen tand
AdBlue ®
from any Mercedes-Benz Service
Centre. Care
Note
sonc are
Regular care of your vehicle is aconditio nfor
retaining th equalit yint he long term.
Us ec arep roducts and cleani ngagent srec-
ommended and approved by Mercedes-Benz.
! For cleanin gyour vehicle ,donot useany
of the following:
R dry ,rough or hard cloths
R abrasive cleanin gagents
R solvents
R cleanin gagents con taining solvents
Do not scrub.
Do not touch the surfaces or protective
film swith hard objects, e.g. aring or ice
scraper .You coul dotherwis escratch or
damag ethe surfaces and protective film. H
Environmenta
lnote
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
! Do not park up the vehicle for an extended
period straight after cleaning it, particular ly
after having cleaned the wheels with wheel
cleaner. Whee lcleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for afew minutes after clean-
ing. Brakin gheats the brak ediscs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up. Care of the exterior
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. This could cause an accident. For
this reason, following acar wash, drive with
particular care until the brakes are dry.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
! In car washe swithatowing mechanism,
make sure that the automatic transmission
is in transmission position N,otherwis ethe
vehicle could be damaged.
R Vehicles with akey:
do not remove the key from the ignition
lock. Do not open the driver' sdoor or
front-passenger door when the engin eis
switched off .Otherwise, the automatic
transmission selects park position P
automaticall yand locks the wheels .You
can prevent this by shifting the auto-
matic transmission to Nbeforehand.
R Vehicles with KEYLE SS-GO:
do not ope nthe driver's door or front-
passenger door when the engin eis
switched off .Otherwise, the automatic
transmission selects park position P
automaticall yand locks the wheels.
Observe the following to make sure that the
automati ctransmission stays in position N:
X Make sure th evehicle is stationary and the
ignition is switched off.
X Turn the key to position 2(Y page 139) in
the ignition lock.
Use the key instead of the Start/Stop but-
ton on vehicles with KEYLE SS-GO.
X Depres sand hol dthe brake pedal.
X Shif tthe automatic transmission to posi-
tion N.
X Release the brake pedal. 324
CareMaintenance and care

obtained from any Mercedes-Benz Service
Centre.
! Retreaded tyres ar eneither tested nor
recommended by Mercedes-Benz, since
previous damage can nota lways be detec-
ted on retreaded tyres. As aresult,
Mercedes-Benz can notg uarantee vehicle
safety if retreaded tyres are fitted. Do not
fit used tyres if you have no information
about their previous usage.
! Large wheels: the lower the section width
for acertain wheel size, the lower the ride
comfor tisonp oor roadsurfaces. Roll com-
fort and suspensio ncomfort ar ereduced
and the risk of damage to the wheels and
tyres as aresult of driving over obstacles
increases.
i You will fin datable of tyre pressures on
the inside of your vehicle's fuel filler flap.
For further information on tyre pressure,
see (Y page 359).
i Notes on the vehicle equipment –always
fit the vehicle:
R with tyre softhe sam esize on agiven axle
(left/right)
R with the same type of tyre satagiven
tim e(sum mertyres, winter tyres,
MOExtended tyres)
i Vehicles with MOExtended tyre sare not
equippe dwithaTIREFIT kit at th efactory.
It is therefore recommended that you addi-
tionally equip your vehicle with aTIREFIT kit
if yo ufit tyre sthat do not fea ture run-flat
prope rties, e.g. winter tyres. ATIREFIT kit
can be obtaine dfrom aMercedes-Benz
Servic eCentre.
i Overview of abbreviation sused in the fol-
lowin gtyre tables:
R BA: both axles
R FA: front axle
R RA: rear axle In the following table, the wheel/tyre combi-
nations are allocate
dtothe vehicle models
through variants, e.g. V1 ,V2etc.: V1
V2
V3
i
Not all wheel/tyre combinations can be
mounted at the factory in all countries. Wheel and tyr
ecombinations
365Wheels andtyres Z
ML 25
0BlueTEC 4MATIC
ML 350 4MATIC
ML 350 BlueTEC 4MATIC

?
Vehicl eidentification number (VIN)
A Maximum permissible gross vehicle
weight
B Gross combination mass
C Maximum permissible front axle load
D Maximum permissible rear axle load
E Paint code Vehicle identification number (VIN)
In addition to being stamped on the vehicle
identification plate, the vehicle identification
number (VIN) is also stamped onto the vehicle
body. It is located in the lower part of the
right-han dA-pillar. X
Ope nthe front right-hand door.
X Open cover :in the direction of the arrow
and remove it.
You will see the vehicle identification num-
ber (VIN). Engine number
The engin enumber is stamped into the crank-
case. More information can be obtained from
any Mercedes-Benz Service Centre. Service products and capacities
Important safety notes
Service products include the following:
R fuels (e.g. petrol, diesel)
R additives for exhaust gas aftertreatment
(AdBlue ®
)
R lubricants (e.g. engine oil, transmission oil)
R coolant
R brake fluid
R windscreen washe rfluid
Vehicle component sand thei rrespective
lubricants must match. Mercedes-Ben zrec-
ommends that you use products that have
been tested and specially approved by
Mercedes-Ben z.These product sare listed in
this Mercedes-Be nzOwner's Manual in the
relevant section.
You can recognise service product sapproved
by Mercedes-Ben zbythe fol lowinginscrip-
tion on the cont ainers:
R MB-Freigabe (e.g. MB-Freigabe 229.51)
R MB Approva l(e.g. MB Approval 229.51)
Other designation sorrecommendations
relat etoal evel of qualit yoras pecification in
accordance wit hanMBSheet number (such
as MB 229.5). They hav enot necessaril ybeen
approved by Mercedes-Benz.
You can obtain further information from any
Mercedes-Benz Ser vice Centre. G
WARNING
Whe nhandling, storing and disposing of any
servic eproducts, please observe th erelevant
regulations, as you could otherwise endanger
yourself and others.
Keep servic eproducts awa yfrom children.
To protect your health ,donot allow service
products to com einto contact with your eyes
or ope nwounds. See adoctor immediately if
any service product is swallowed. H
Environmental note
Dispose of service products in an environ-
men tally-responsible manner. Service products and capacities
373Technicaldata Z

Fuel
Important safety notes G
WARNING
Fuel is highly flammable. Fire, naked flames
and smokin gare therefore prohibi tedw hen
handlin gfuels.
Swit choff th eenginea nd the auxiliary hea ting
before refuelling. G
WARNING
Do not come int ocontact with fu els.
It is hazardous to your healt hifyour skin
comes int odirect contact wit hfuels or you
breathe in fuel vapours.
Tank capacity Total capacity
32 Of whic
hreserv efuel !
Do not use petrol to refuel vehicles with a
diesel engine. Do not use diesel to refuel
vehicles with apetrol engine. Even small
amounts of the wron gfuel result in damage
to the fuel system and the engine.
Further information on refuelling and on fuels
(Y page 152).
Notes on fuel consumption The vehicle will use more fuel than usua
lin
the follow ings ituations:
R at very low outside temperatures
R in urban traffic
R on short journeys
R when towing atrailer
R in mountainou sterrain
i Only for certain countries: you can find
the curren tconsumption and emission val-
ues of your vehicle in the COC documents (EU CERTIFICATE OF CONFORMITY). These
documents ar
edelivered with your vehicle.
The consumption figures were in each case
based on the currently applicable version:
R for vehicles up to and including the EURO
4s tandard ,inaccordanc ewithEUD irec-
tive 80/1268/ECC
R for vehicles above the EURO 5standard,
in accordance with Regulatio n(EC) No.
715/2007
Deviations from these value smay occur
under normal operating conditions.
! Do not use any fuel additives, as they can
cause malfunctions and engine damage. H
Environmental note
CO 2(carbon dioxide) is the gas which scien-
tists believe to be principally responsibl efor
global warmin g(the greenhouse effect). Your
vehicle's CO 2emissions are directly related
to fuel consumptio nand therefore depend on:
R efficient use of the fuel by the engine
R driving style
R othe rnon-technical factors, such as envi-
ronmental influences or road conditions
You can minimise your vehicle' sCO
2emis-
sions by driving carefull yand having it serv-
iced regularly. AdBlue
®
Important safety notes i
For BlueTEC vehicles only.
AdBlue ®
is an on-flammable, non-toxic, col-
ourless, odourless and water-soluble fluid.
! Surfaces which have com einto contact
with AdBlue ®
whil erefilling should be
rinsed immediately with water ,orremove
AdBlue ®
with amoist clot hand cold water.
If AdBlue ®
has alread ycrystallised, us ea
sponge and cold water to clean the area.
32 Missing value swere not available at time of going to print. 374
Service products and capacitiesTechnical data

AdBlue
®
residue crystallises afte racertain
amount of time and soils the affecte dsur-
faces.
Hig houtside temperatures If AdBlue
®
is heate dtoabove 50 †for an
extended perio doftime,AdBlue ®
may start
to decom pose,e .g.d ue to direc tsunlight on
the AdBlue ®
tank. Ammonia vapour sdevelop
as aresult. G
WARNING
Ammonia vapours may escape if the
AdBlue ®
tan kcap is opened at high tempera-
tures. Ammonia vapours have apungent
odour and are particularly irritating to the
skin, to mucous membranes and to the eyes.
You may experienc eaburning sensation in
your eyes, nose and throat ,aswell as cough-
ing and waterin goftheeyes.
Do no tinhale ammoni avapours.
Lo wo utside temperatures AdBlue
®
freezes at atemperatur eofapp rox-
imatel y–11 †. Th evehicle is equip pedw ith
an AdBlue ®
preheating system at the factory.
Winter operatio ncan thus be guaranteed
even at temperatures below –11 †.
Additives !
Only use AdBlue ®
in accordan cewit hISO
22241. Do not us eadditives wit hAdBlue ®
an ddon ot dilute AdBlue ®
with water. This
may destroy th eBlueTEC exhaust gas after-
treatmen tsystem.
Purity Assuring the purity of AdBlue
®
is particularly
important with respect to avoiding malfunc-
tions in the exhaus tgas aftertreatment sys-
tem.
If AdBlue ®
is pumped out of the AdBlue ®
tank,
e.g. during repair work, do not use this fluid to refill the tank
.The purity of the fluid can no
longer be guaranteed.
! Impuritie sinAdBlue ®
(e.g. due to other
service products, cleaning agents or dust)
lead to:
R increased emission values
R damage to the catalytic converter
R engine damage
R ®
exhaust
Tota lcapacity of the AdBlue ®
tank Model Total
capacity 27.5 l
Engine oil
Th
eq uality of engine oils is decisive for the
function and service life of an engine. After
extensive tests, Mercedes-Benz approves
engine oils that correspond to the current
technical standard.
Therefore, only Mercedes-Benz approved
engine oils may be used in Mercedes-Benz
engines.
Further information on tested and approved
engine oils can be obtained from any
Mercedes-Benz Service Centre. Mercedes-
Benz recommends that you have the oil
change carried out at aMercedes-Benz
Ser vice Centre. Mercedes-Ben zapproval is
indicated on the oil container by the inscrip-
tion "MB Approval" and the cor respondi ng
designation, e.g. MB Approval 22 9.51.
Th et able shows which engine oils have been
approved for your vehicle. Petrol engines MB Approval
M3
50 4MATIC 22
9.3, 229.5 Servic
eproducts and capacities
375Technicaldata Z
malfunctions in the BlueTEC
gas aftertreatment system
ML 250 BlueTEC 4MATIC
Please bear the following in mind ML
350 BlueTEC 4MATIC