door lock MERCEDES-BENZ M-CLASS SUV 2011 User Guide

X
To sto pthe alarm using the key: insert
th ek ey into the ignition lock.
The alarm is switched off.
or
X Pres sthe % or& button on the key.
The alarm is switched off.
X To stop th ealarm using KEYLESS-GO:
grasp the outside door handle. The key
must be outside the vehicle.
The alarm is switched off.
or
X Press the Star t/Stopbutton on the dash-
board. The key must be inside the vehicle.
The alarm is switched off. Tow-away protection
An audible and visual alarm is triggered if your
vehicle's angle of inclination is altered while
tow-away protection is primed. This occurs if
the vehicle is jacked up on one side ,for exam-
ple.
X To pri me:lock the vehicle with the key or
KEYLESS-GO.
Tow-away protection is primed after
approximately 30 seconds.
X To deactivate: unlock the vehicle with the
key or KEYLESS-GO.
Tow-away protection is deactivated auto-
matically.
To prevent afalse alarm, deactivate tow-away
protection manually if your vehicle:
R is being transported
R is being loade donto aferr yorc ar trans-
porter, for example
R is parked on amovable surface, e.g. in a
split-leve lgarage
Deactivating:
X Remove the key from the ignition lock. X
Press button :.
Indicator lamp ;lights up briefly.
X Lock the vehicle with the key or KEYLE SS-
GO.
Tow-awa yprotectio nisdeactivated.
Tow-away protection remains deactivated
until:
R the vehicle is unlocked again.
R ad oor is opened and closed again.
R the vehicle is locked again. Interior motion sensor
If the interior motion sensor is primed, avis-
ual and audible alarm is triggered if move-
ment is detected in the vehicle interior while
the vehicle is locked. This occur sifsomeone
reaches int othe vehicle interior, for example.
To activate:
X Make sur ethat the side windows and the
slidin gsunroof/panorama sliding sunroof
are closed.
This will prevent false alarms.
X The interior motion senso risp rime dafter
approximately 30 seconds.
To switch off:
X Unlock th evehicle with the key or KEY-
LESS-GO.
The interior motion sensor is deactivated
automatically. Anti-theft systems
69Safety Z

To prevent
afalse alarm, deactivate the inte-
rior motion senso rifyou lock your vehicle
and:
R people or animals remain in the vehicle.
R the side window sremai nopen.
R the sliding sunroof/panorama sliding sun-
roof remains open.
Deactivating:
X Remov ethe key from the ignition lock. X
Press button :.
Indica torlamp ;flashes briefly.
X Lock the vehicle with the key or KEYLESS-
GO.
The interior motion senso risd eactivated.
The interior motion sensor remains deactiva-
ted until:
R the vehicle is unlocked again.
R ad oor is opened and closed again.
R the vehicle is locked again.
i UK only: Your vehicle is equipped with a
double lock func tion. The doors can notbe
opened from the inside if the vehicle was
locked with the key or with KEYLESS -GO
( Y page 77). Deactivat ethe interior
motion sensor before lockin gthe vehicle.
The doors can then be opened from the
insid eafter th evehicle has been locked
from the outside. Observ ethe "Important
safety notes" (Y page 77).70
Anti-theft systemsSafety

Usefu
linfor mati on
i This Owner's Manual describes all models
and all standard and optional equipment
available to your vehicle at the time of pub-
lication of the Owner's Manual. Country-
specific deviation sare possible .Please
not ethat your vehicle ma ynot be equipped
with all featur es described. This also
applies to safety-releva ntsystems and
functions.
i Please read the information on qualified
specialist workshops (Y page 24).Key
Key functions
Locking and unlocking centr ally The key centrally locks/unlocks:
R the doors
R the tailgate
R the fuel filler flap G
WAR
NING
Only for the Unite dKingdom: if the vehicle
has been locked with the key or with KEY-
LESS-GO, the double lock function is activa-
ted as standard. It is then not possible to open
the doors from inside the vehicle.
Therefore, do not leave any people behind in
the vehicle, particularly children ,elderly peo-
ple or people requirin gspecial assistance. As
ar esult, they may not be able to free them-
selves in the event of an emergency. They
could be seriously or even fatally inju redby
prolonged exposure to extremely high or low
temperatures, for example. In this case, res-
cuin gpeople from outside the vehicle is diffi-
cult.
Deac tivate th einterior motion sensor before
you lock the vehicle. The doors can then be
opened from the inside after the vehicl ehas
been locked from the outside. G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open adoor from inside the vehicle at any
time, even if it has been locked
R star tthe vehicle usin gakey which has been
left in the vehicle
R release the electric parking brake
They could thereby endanger themselves and
others. Never leave children unsupervised in
the vehicle. Alway stake the key with you
when leaving the vehicle, even if you are only
leaving it for ashort time. G
WARNING
If ak ey rin gistoo heavy or too large, the
weight actin gonthe key coul dcause it to turn
in the ignition lock or catc honthe steering
wheel. This coul dcause the engine to be
switched off suddenly. You may lose control
of the vehicle and cause an accident. Do not
attac hany heavy or large key rings to the key
that is inserted in the ignition. :
& To lock the vehicle
; F To open/clos ethe tailgate
= % To unlock the vehicle
When unlocking, the tur nsignals flash once.
When locking, they flash three times.
When it is dark, the surroun dlighting also
comes on if it is activated in the on-board
computer (Y page 248).
You can also set an audible signal to confirm
that the vehicle has been locked. The audible 72
KeyOpening and clos
ing

signa
lcan be activated and deactivated using
the on-board computer (Y page 249).
X To unlock centrally: press the%but-
ton.
If you do not open the vehicle within approx-
imately 40 seconds of unlocking:
R the vehicle is locked again.
R the anti-theft system is primed again.
X To lock centrally: press the&button. KEYLESS-GO
You can start, lock or unlock the vehicle using
KEYLE SS-GO. To do this ,you only need carry
the key with you. When you touc hthe surface
of the sensor sonthe vehicle' soutside door
handles ,KEYLESS-GO establishes aradio
connection between the vehicle and the key.
When the engine is started and whils tyou are
driving, KEYLE SS-GO also checks whether a
valid key is in the vehicl ebyperiodically
establishing radi ocontact.
When locking or unlockin gwith KEYLESS-GO,
the distance between the key and the door
handle you wish to lock or unlock must not
be greater than 1m. X
To unlock the vehicle: touch the inner
surface of the doo rhandle.
X To lock the vehicle: touch sensorsur-
face :.
X Convenienc eclosing feature: touch
recessed sensor surface ;for an exten-
ded period (Y page 85). If you pull on the handle of the tailgate, only
the luggage compartmen
tofthe vehicle is
unlocked. Changing th
esettings of the locking
system
You can change the setting of the locking
system in such away that only the driver's
door and the fuel filler flap are unlocked. This
is useful if you frequently travel on your own.
X To change the setting: press and hold
down the %and& buttons simulta-
neously for approximately six seconds until
the battery check lamp (Y page 74)
flashes twice.
i If the setting of the locking system is
changed within the signal range of the vehi-
cle, pressing the &or% button locks
or unlocks the vehicle.
The key now function sasfollows:
X To unlock th edriver's door: press the
% button once.
X To unlock centrally: press the%but-
ton twice.
X To lock centrally: press the&button.
The KEYLESS-GO function is change dasfol-
lows:
X To unlock th edriver's door: touch the
inner surface of the doo rhandle on the
driver' sdoor.
X To unlock centrally: touchthe inner sur-
face of the door handl eonthe front-
passenger door or the rea rdoor.
X To lock centrally: touchthe outer sensor
surface on one of the door handles. Restoring th
efactory settings
X Press the %and& button ssimulta-
neously for approximately six seconds until
the battery check lamp flashes twice. Key
73Opening and closing Z

Problems wit
hthe key Problem Possible causes/consequences and
M Solutions
Yo
uc annot lock or
unlock the vehicle
using the key. The key battery is discharged or nearly discharged.
X Try again to lock/unlock the vehicle using the remote control
function of the key. Point the tip of the key at the driver' sdoor
handl efrom close rang eand pres sthe % /& button.
If this does not work:
X Chec kthe key battery (Y page 74)and replace it if necessary
(Y pag e75).
X Lock (Y page79) or unlock (Y page79) the vehicl eusing
the emergenc ykey element. The key is faulty.
X Loc k(Ypage 79 )orunlock (Y page79) the vehicl eusing
the emergenc ykey element.
X Hav ethe key chec kedataq ualified specialist workshop. You can no longer lock
or unlock the vehicle
using KEYLESS-GO. There is interference from
apowerfu lsource of radio waves.
X Lock/unloc kthe vehicle usin gthe remote con trol func tion of
the key. Point the tip of the key at the driver's door handl efrom
close rang eand pres sthe % /& button. There is
afault with KEYLESS-GO.
X Lock/unlock the vehicle using the remote control function of
the key. Point the tip of the key at the driver' sdoor handl efrom
close rang eand pres sthe % /& button.
X Hav eKEYLESS-GO checked at aqualified specialist workshop.
If this does not work:
X Check the key battery (Y page 74) and replace it if necessary
(Y page 75).
X Lock (Y page 79) or unlock (Y page 79) the vehicle using
the emergency key element. You have lost
akey. X
Hav ethe key deactivated at aqualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. 76
KeyOpenin
gand closing

Problem Possible causes/consequences and
M Solutions
The engin
ecannot be
started using the key. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting ,and try to start the engine again.
If this doe snot work:
X Check the starter battery and charge it if necessary
(Y page 343).
or
X Jump-start the vehicle (Y page 348).
or
X Consult aqualified specialist workshop. The engine cannot be
started using KEYLESS-
GO. The key is in the
vehicle. Ad
oor is open. Therefore, the key can notb ed etected as easily.
X Close the door and tr ytostart the vehicle again. There is interferenc
efrom apowerfu lsource of radio waves.
X Start your vehicle with the key in the ignition lock. Doors
Important safety notes
G
WARNING
Only fo rthe Unite dKingdom: if the vehicle
has been locked with the key or with KEY-
LESS-GO, the double lock func tion is activa-
ted as standard. It is then not possible to open
the doors from inside the vehicle.
Therefore, do not leav eany people behind in
the vehicle, particularly children, elderly peo-
ple or people requiring special assistance .As
ar esult, they may not be able to free them-
selves in the event of an emergency. They
could be seriously or even fatally injured by
prolonged exposur etoextremely hig horlow
tempera tures, for example. In this case ,res-
cuin gpeople from outside the vehicle is diffi-
cult.
Deac tivate the interior motion sensor before
you lock the vehicle .The doors can then be
opened from the insid eafter the vehicl ehas
been locked from the outside. G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open adoor from inside the vehicle at any
time, even if it has been locked
R star tthe vehicle usin gakey which has been
left in the vehicle
R release the electric parking brake
They could thereby endanger themselves and
others. Never leave children unsupervised in
the vehicle. Alway stake the key with you
when leaving the vehicle, even if you are only
leaving it for ashort time. Unlocking and opening th
edoors
from the inside
For all countries except the United King-
dom: you can open adoor from inside the
vehicle even if it has been locked.
Only for th eUnited Kingdom: if the vehicle
has been locked with the key or with KEY-
LE SS-G O, the doubl elock function is activa-
ted as standard. It is then not possible to open Doors
77Opening and closing Z

the doors from ins
idethe vehicle. Deactivate
the interio rmotion sensor (Y page 69)before
you lock the vehicle. The doors can then be
opened from the inside after the vehicle has
been locked from the outside.
You can only open the rear doors from inside
the vehicle if they are not secured by the
child-proof locks (Y page 60).X
Pull door handle ;.
If the door is locked, locki ngknob :pops
up. The doo risu nlocke dand can be
opened. Centrally lockin
gand unlocking the
vehicle from th einside
You can cen trally lock or unlock the vehicle
from the inside.
The central locking/unlocking button does
not lock or unlock the fuel filler flap.
The button sare locate donboth front doors.
i You can notu nlock the vehicl ecentrally
from the inside if the vehicle has been
locked with the key or KEYLESS-GO.
i It is only possible to lock the vehicle cen-
trally if the front-passenger door is closed. X
To unlock: press button :.
X To lock: press button ;. Automatic locking mechanism
The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning.
You could therefor ebelockedout when:
R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is being tested on adynamom-
eter. X
To deactivate: press and holdbutton :
for about five seconds until atones ounds.
X To activate: press and hold button ;for
about fiv eseconds until atones ounds.
i If you press one of the two button sand
do not hea ratone, the relevant setting has
already been selected. 78
DoorsOpening and closing

You can also switc
hthe automati clocking
function on and off using the on-boar dcom-
puter (Y page 249). Unlocking th
edriver' sdoor (emer-
gency key element)
If the vehicle can no longer be unlocked with
the key, use the emergenc ykey element.
If you use the emergenc ykey elemen tto
unlock and open the driver' sdoor, the anti-
thef talarm system will be triggered
(Y page 68).
X Take the emergenc ykey elemen tout of the
key (Y page 74).
X Insert the emergenc ykey elemen tinto the
lock of the driver's doo rasfar as it will go. X
Turn the emergency key element anti-
clockwise to position 1.
The door is unlocked.
i On right-hand-drive vehicles, turn the
emergency key element clockwise.
X Turn the emergency key element back and
remove it.
X Insert the emergency key element into the
key. Locking the vehicle (emergency key
element)
If the vehicle can no longer be locked with the
key, use the emergency key element. X
Open the driver' sdoor.
X Close the front-passenger door, the rear
doors and the tailgate.
X Press the locking button (Y page 78).
X Check whether the locking knobs on the
front-passenger door and the rea rdoors
ar es till visible. Press down the locking
knobs by hand, if necessary.
X Clos ethe driver's door.
X Take the emergenc ykey elemen tout of the
key (Y page 74).
X Insert the emergency key element into the
lock of the driver' sdoor as far as it will go. X
Tur nthe emergenc ykey elemen tclockwise
as far as it will go to position 1.
i On right-hand-drive vehicles, turn the
emergenc ykey elemen tanti-clockwise.
X Turn the emergency key element back and
remove it.
X Make sure that the doors and the tailgate
are locked.
X Insert the emergency key element into the
key.
i If you lock the vehicl easdescribed above,
the fuel filler fla pisnot locked. The anti-
thef talarm system is not primed. Luggage compartment
Important safet
ynotes
Do not leave the key in the luggage compart-
ment. You could otherwise lock yourself out. Luggage compartment
79Openingand closing Z

Opening/closing au
tomatically from
outside
Important safet ynotes G
WARNING
Only for the United Kingdom: if the vehicle
has been locked with the key or with KEY-
LESS-GO, the double lock function is activa-
ted as standard. It is then not possible to open
the doors from inside the vehicle.
Therefore, do not leave any people behind in
the vehicle, particularly children ,elderly peo-
ple or people requirin gspecial assistance. As
ar esult, they may not be able to free them-
selves in the event of an emergency. They
could be seriously or even fatally inju redby
prolonged exposure to extremely high or low
temperatures, for example. In this case, res-
cuin gpeople from outside the vehicle is diffi-
cult.
Deac tivate th einterior motion sensor before
you lock the vehicle. The doors can then be
opened from the inside after the vehicl ehas
been locked from the outside. G
WARNING
Monitor the tailgate opening and closing pro-
cedures to make sure that nobody can
become trapped. To stop the opening or clos-
ing procedure, press the closing button on the
tailgate again or pull the handle on the outside
of the tailgate.
! The tailgate swings upwards and to the
rear when opened .Therefore, make sure
that ther eiss ufficien tclearance above and
behind the tailgate.
i You will fin ddetails on the tailga teopen-
ing dimension sinthe Technical data sec-
tion (Y page 37 8). Opening You can open the tailgat
eautomatically with
the key or the handle in the tailgate.
X Press and hold the Fbutton on the key
until the tailgate opens.
or
X When the tailgate is unlocked, pull the han-
dle and let it go again immediately.
Closing You can close the tailgate automatically using
the key, the closin
gbutton 4
or the locking
button 5
. Closing butto
nand locking button (example :vehi-
cle with the EASY-PACK tailgat eand KEYLESS-GO)
X To close: pressclosing button :on the
tailgate.
or
X Press and hold the Fbutton on the key
until the tailgate closes.
X To close and lock simultaneously:
Press lockin gbutton ;on the tailgate.
i Simultaneously closing and lockin gthe
tailgat eisonly possible if all doors are shut
and the key is locate dinthe vicinit yofthe
tailgate.
i The tailgat ecan only be opened and
closed with the key if there is no key in the
ignition lock.
4 For vehicles with the EASY-PACK tailgate only.
5 For vehicles with the EASY-PACK tailgate and KEYL ESS-GO only. Luggag
ecompa rtment
81Opening and closi ng Z

!
When opening, the tailgate swings up and
out. Therefore, mak esure that there is suf-
ficient clearance above and behind the tail-
gate.
X Insert emergency key element ;into
opening in trim :.
X Turn emergency key element ;90° clock-
wise.
X Push emergency key element ;in the
direction of the arrow and open the tail-
gate. Side windows
Important safety notes
G
WARNING
Make sure that nobody can become trapped
between the side window and the door frame
when aside window is opened. Do not touch
or lean against the side window during the
opening procedure. You could become trap-
ped between the side window and the door
frame as the side window moves down. If
there is arisk of becoming trapped, release
the switch or pull the switch upwards to close
the side window again. G
WARNING
Make sure that nobody can become trapped
as you close aside window. If there is arisk
of becoming trapped, release the switch or
press it agai ntoopen the side window again. G
WARNING
Children may injur ethemselves if they open
or close the side windows.
Never leav echildren unsupervised in the vehi-
cle. Always tak ethe key with you when leaving
the vehicle, even if you ar eonly leaving it for
as hort time. G
WARNING
Do not leav echildren unsupervised in the
vehicle, even if they ar esecured in achild
restraint system .The children could:
R be seriously or even fatall yinjured on parts
of the vehicle
R be seriously or even fatally injured by pro-
longed exposure to extremely hig hor
extremely low temperatures
If children open adoor, they could:
R seriously or even fatally injure other people
R get out of the vehicle and injure them-
selves, or be seriously or even fatally
injure dbya passing vehicle
Activat ethe child-proof locks/overrid efea-
tur eifc hildren ar etravelling in th evehicle.
They could otherwise open doors or side win-
dows while the vehicle is in motion and
thereby injure themselves or others. Opening and closing the side win-
dows :
Fron tleft
; Fron tright Side windows
83Openingand closing Z