ignition MERCEDES-BENZ M-CLASS SUV 2011 Workshop Manual

Problems wit
hthe fuel and fuel tank Problem Possible causes/consequences and
M Solutions
Fue
lisl eakin gfrom the
vehicle. G
Ris
kofe xplosion or fire
The fuel line or the fuel tan kisf aulty.
X Turn the key to position 0(Ypage 139 )inthe ignition lock
immediately and remove it.
X Do not restar tthe engin eunder any circumstances.
X Consult aqualified specialist workshop. The engine does not
start. The fuel tank of
avehicle with adiesel engine has been run com-
pletely dry.
X Refuel the vehicle with at least fiv elitres of diesel.
X Turn the ignition on for at least 10 seconds (Y page 139).
X Star tthe engin econtinuously for up to 10 second suntil it runs
smoothly.
If the engine doe snot start:
X Tur nthe ignition on again for approximatel y10seconds
(Y page 139).
X Start the engine again continuously for up to 10 seconds until
it run ssmoothly.
If th eengine doe snot star tafter three attempts:
X Consult aqualified specialist workshop. The fuel filler flap can-
not be opened. The fuel filler flap is not unlocked.
or
The key battery is discharged.
X Unlock the vehicle (Y page 72).
or
X Unlock the vehicle using the emergency key element
(Y page 74). The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
X Consult aqualified specialist workshop. 156
RefuellingDrivin
gand parking

ded. Fillin
gavehicle standing on an uneven
surface is not permitted. There is adanger
of overfilling, which can cause damage to
BlueTEC exhaust gas aftertreatment com-
ponents.
Have the AdBlue ®
tank refilled at aqualified
specialist workshop. However ,you can also
top up the AdBlue ®
tan k:
R at afilling station with an AdBlue ®
filling
pump
R with AdBlue ®
refill bottles
R with an AdBlue ®
refill canister
If the outside temperature is lower than
Ò 11 †, it may be difficult to top up. If
AdBlue ®
is frozen and ther eisanactive warn-
ing indicator, topping up may not be possible.
Park the vehicle in awarmer place, e.g. in a
garage, until AdBlue ®
has become fluid again.
Topping up is then possible again. Alterna-
tively, have the AdBlue ®
tank refilled at a
qualified specialis tworkshop.
When the pum pnozzle switches off automat-
ically during filling at afilling pump, the
AdBlue ®
tank has been completely filled. Do
not fill the the AdBlue ®
tank any fur ther.
AdBlue ®
may possibly leak.
! Surfaces which have com eintoc ontact
with AdBlue ®
while refillin gshould be
rinsed immediately with water, or remove
AdBlue ®
with amoist clot hand cold water.
If AdBlue ®
has alread ycrystallised, us ea
sponge and cold water to clean the area.
AdBlue ®
residue crystallises after acertain
amount of tim eand soils the affected sur-
faces.
! AdBlue ®
is not afuel additive and must
not be added to the fuel tank .IfAdBlue ®
is
added to the fuel tank ,this can lead to
engin edamage.
Further information on
AdBlue ®
(Y page 374). Opening the AdBlue
®
filler cap The filler nec
kfor AdBlue ®
is located behind
the fuel filler flap.
The fuel filler fla pisunlocked or locked auto-
matically whe nyou open or close the vehicle
with the key or using KEYLESS-GO. X
Swit choff the ignition.
X Press the fuel filler fla pinthe direction of
arrow :.
The fuel filler fla pswings up.
X Turn blue AdBlue ®
filler cap ;anti-clock-
wise and remov eit.
AdBlue ®
filler cap ;is secured with aplas-
tic strip.
AdBlue ®
refill canisters AdBlue
®
refill canisters can be obtained at
many filling stations or at aMercedes-Benz
Ser vice Centre. AdBlue ®
refill canis ters are
often sold with afiller hose. Afiller hose that
does not exactly fit the vehicle's AdBlue ®
tan koffers no pro tection agains toverfilling.
AdBlue ®
could leak ou tasar esult of overfill-
ing. Mercedes-Ben zoffers aspecial disposa-
ble hose with overfill protection. You can
obtain this from any Mercedes-Benz Service
Centre. AdBlue ®
is available in avariety of
containers and receptacles. Only use the dis-
posable hos ewith the Mercedes-Benz
AdBlue ®
refill canister s.158
RefuellingDriving and parking

X
Release AdBlue ®
refill bottle :.
X Turn AdBlue ®
refill bottle :anti-clockwise
and remove it.
X Screw the protective cap onto AdBlue ®
refill bottle :again.
Closing th eAdBlue ®
filler cap and fuel
filler flap X
Fit AdBlue ®
filler cap ;on the filler neck
and tur nitclockwise.
X To close th efuel filler flap ,press it in the
di rectio nofarrow:.
X Drive faster than 15 km/h.
The Refill AdBlue See Owner' sMan‐ ual messag
egoeso ut after approximately
on em inute.
i If the Refill AdBlue See Owner's Manual messag
eremain sinthe mu ltifunc-
tion display, you mus ttop up with more
AdBlue ®
. Parking
Important safety notes
G
WARNING
Only remove the key from the ignition lock
when the vehicle is stationary, as you can not
steer the vehicle when the key is removed.
Never leav echildren unsupervised in the vehi-
cle. They might release the electric parking
brake. This coul dlead to aserious or fatal
accident. G
WAR
NING
Under no circumstances should the exhaust
system come into contact with flammable
materials such as dry grass or petrol ,for
example. Do not par kthe vehicle on dry grass-
lan dorh arvested grain fields. The hot exhaust
system could otherwise ignite the flammable
material and set the vehicle on fire.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the electric parking brake must be applied.
R the transmission must be in position Pand
the key must be removed from the ignition
lock.
R on steep uphill or downhill gradients, turn
the fron twheels towards the kerb. Switching of
fthe engine
Important safety notes G
WARNING
Neve rswitch off the engine while the vehicle
is in motion.
There is no brake boost for the service brake
if the engine is not running. If the ignition is
switched off, there is also no power assis-
tance for the steering.
You will require considerably more effort to
steer and brake and you could therefore lose
control of the vehicle and cause an accident.
X Apply the electric parking brake.
X Shift the transmission to position P.
Using the key X
Turn the key to position 0in the ignition
lock and remove it.
The immobiliser is activated.
i If you switch the engine off with the trans-
mission in position Ror D,t he automatic
transmission shift stoNautomatically. 160
ParkingDriving and parking

If yo
uthen open one of the front doors or
remove the key from the ignition ,the auto-
matic transmission shift stoP.
If yo ushift the automatic transmission to
N before switching off the engine, the auto-
matic transmission remains in Neven when
ad oor is opened.
Using KEYLESS-GO X
Press the Start/Stop button (Y page 139).
The engin estops and all the indicator
lamp sint he instrumen tcluster go out.
i If you use the Start/Stop button to switch
off the engine, the automatic transmission
shifts to Nautomatically. If you then open
one of the front doors, the automatic trans-
missio nshift stoP .
i The engin ecan be turned off while the
vehicle is in motion by pressing and holding
the Start/Stop button for three seconds.
This function operates independently of the
ECO start/stop automatic engine switch-
off function. Electric parking brake
General notes i
The electric parking brake carries out a
function check at regular intervals when
the engine is switched off. Noises that
occur are normal. Engaging/releasing manually
X
To engage: push handle :.
The red !indicator lamp in the instru-
ment cluster lights up.
i The electric parking brake can also be
applied when the key is removed.
X To release: pull handle:.
The red !indicator lamp in the instru-
ment cluster goes out.
i The electric parking brake can only be
released when the key in the ignition lock
is in position 1or the ignition is switched
on using the Start/Stop button.
To ensure that you don't roll backwards when
pulling away on an uphill slope, engage the
electric parking brake (Y page 141).
Engaging automatically Your vehicle's electric parking brake is auto-
matically applied if DISTRONIC PLUS or the
HOLD function bring the vehicle to
astand-
still ,ora re engaged to kee pthe vehicle sta-
tionary. In addition, at least one of the follow-
ing condition smust be fulfilled:
R the engine is switched off.
R the driver' sdoor is open and the seat belt
is not fastened.
R the vehicle is stationar yfor alengthy
period.
The red !indicator lam pint he instrument
cluster lights up.
i The electric parkin gbrake is not automat-
icall yengaged if the engine is switched off
by the ECO start/stop function.
Releasing automatically The electric parking brake of your vehicl
eis
release dautomatically when all of the follow-
ing conditions are fulfilled:
R the engine is running.
R the transmission is in position Dor R. Parking
161Drivingand park ing Z

PARKTRONIC
Important safety notes G
WARNING
PARKTRONI Cisonly an aid and may not
detect all obstacles .Itisnotas ubstitute for
attentive driving.
You are always responsible for safety and
must continue to pay attention to your imme-
diate surroundings when parking and
manoeuvring. You could otherwis eendanger
yourself and others. G
WARNING
Make sure that no persons or animals are in
the manoeuvring range. Otherwise, they
could be injured.
PARKTRONIC is an electronic parking aid with
ultrasonic sensors. It indicates visual lyand
audibly the distance between your vehicle
and an object.
PARKTRONIC is activated automatically if
you:
R switch on the ignition
R shift the transmissio ntoposition D,Ror N
R release the electric parkin gbrake
PARKTRONIC is deactivate datspeeds above
18 km/h. It is reactivated at lower speeds.
PARKTRONI Cmonitor sthe area around your
vehicle usin gsix sensors in the front bumper
and four sensors in the rear bumper. :
Example: sensors in the front bumper,
left-han dside Range of the sensors Genera
lnotes
The sensors must be free of dirt, ice and
slush; otherwise, they may not func tion cor-
rectly. Clean the sensor sregularly, taking
car enot to scratc hordamage them
(Y page 327). Side view
Top view
Front sensors
Centre approximately 100 cm
Corners approximately 60 cm
Rear sensors
Centre approximately 120 cm
Corners approximately 80 cm
!
When parking, pay particular attention to
objects above or below the sensors, such
as flower pots or trailer drawbars. PARK-
TRONIC does not detect such objects when
they are in the immediate vicinity of the Driving systems
191Drivingand parking Z

If indicato
rlamp :lights up, PARKTRONIC is
deactivated. Active Park Assis tisthen also
deactivated.
i PARKTRONIC is automatically activated
when you tur nthe key to positi on2in the
ignition lock.
Towing atrailer PARKTRONIC is deactivate
dfor the rear area
when you establish an electrical connection
between you rvehicle and atrailer.
! Foldint he ball couplin gifthe trailer tow
hitc hisn ot required .PARKTRONIC meas-
ures the minimum dete ction range to an
obstacle from the bumper, not the ball cou-
pling. Drivin
gsystems
193Drivingand park ing Z

Problems wit
hPARKTRONIC Problem Possible causes/consequences and
M Solutions
Only the red segments
in the PARKTRONIC
warning display sare lit.
Yo ua lso hear awarning
tone for approximately
two seconds.
PARKTRONIC is deacti-
vated after approx-
imately 20 seconds,
and the indicator lamp
in the PARKTRONIC
button lights up. PARKTRONIC has malfunctioned and has switched off.
X If problems persist, have PARKTRONIC checked at aqualified
specialist workshop. Only the red segments
in the PARKTRONIC
warning display sare lit.
PARKTRONIC is deacti-
vate dafter approx-
imatel y20seconds. The PARKTRONI
Csensors are dirt yorthere is interference.
X Clean the PARKTRONI Csensors (Y page 327).
X Switch the ignition back on. The problem may be caused by an exter
nalsource of radio or
ultrasoun dwaves.
X See if PARKTRONIC functions in adifferent location. Active Parking Assist
Important safet ynotes Active Parking Assist is an electronic parking
aid with ultrasound. Ultrasound is used to
measure the road on both sides of the vehicle.
As uitable parking space is indicated by the
parking symbol. Activ esteering intervention
can assis tyou during parking. You ma yalso
use PARKTRONIC (Y page 191). When PARK-
TRONIC is switched off, Active Parking Assist
is also unavailable. G
WARNING
Active Parkin gAssist is merely an aid and may
sometimes recommen dparking spaces that
are not suitable for parking. For example,
these might be spaces where parking is pro-
hibited ,driveways, unsuitabl esurfaces, etc.
Active Parking Assis tmeasures the parking
space as you driv epast it. Any later changes to the parking space are not taken into
account .For insta nce,this ma ybethe case
when the vehicle parked in front of or behind
the space changes its position or when an
obstacle is moved int othe parkin gspace.
Active Parking Assist does not reliev eyou of
the responsibilit yofpaying attention. If you
rely solel yonA ctive Parkin gAssist ,you could
cause an accident and injure yourself and oth-
ers.
You are always responsible for safet yand
must continue to pay attention to your imme-
diate surroundings whe nparking and
manoeuvring. G
WARNING
Objects located above the heigh trange of
Active Parking Assis twill not be detected
when the parking space is measured. These
are not taken into account when the parking 194
Drivin
gsystemsDrivin gand parking

:
Reversin gcamera
View through th ecamera Th
ea rea behind the vehicle is displaye dina
mirror-inverted manner, as in the rea r-view
mirror. G
WARNING
The reversin gcamera is only an aid and may
display obstacles in adistorted or incorrect
manner, or may no teven display them at all.
Th er eversing camera does not relieve you of
the responsibility to pay attention. The cam-
era cannot show objects:
R ver ynear to the rear bumper
R belo wthe rea rbumper
R that are located above the tailgate handle
recess
You are alway sresponsible for safet yand
must continue to pay attentio ntoyourimme-
di at es urroundings when parking and
manoeuvring. This applie stothe areas
behind, in front of and nex ttothe vehicle. You
coul dotherwise endang er yourself and oth-
ers. G
WARNING
Under the following circumstances, the
reversing camera will not function, or will
function in alimited manner:
R if the tailgate is open
R in heavy rain, snow or fog
R at night or in very dark places
R if the camer aisexposed to very brigh tlight R
if the area is lit by fluorescen tlight or LED
lighting (the display may flicker)
R if there is asudden change in temperature,
e.g. when driving into aheated garage in
winter
R if the camera lens is dirt yorobstruc ted
R if the rear of your vehicle is damaged. In this
event ,have the camera positio nand setting
checked at aqualified specialist workshop.
Mercedes-Benz recommends that you use
aM ercedes-Benz Servic eCentr efor this
purpose.
Do not use the reversin gcamera in these
types of situation. You could otherwise injure
others or damage objects and your vehicle
while you are parking.
Activating/deactivating the reversing
camera X
To activate: make sure that the key is in
position 2in the ignition lock.
X Make sure that the "Reversing camera"
function is selected in COMAND Online
(see the separate operating instructions for
COMAND).
X Engage reverse gear.
The area behind the vehicle is shown with
guide lines in the COMAND display. X
To change the function mode: using the
COMAND controller, select symbol :for
the "Reverse parking" function or sym-
bol ;for the "Coupling up atrailer" func- 198
Dri
ving systemsDriving and parking

position "Automatic drivin
glights/daytime
drivin glights" is located on the light switch. You can only activat
eNight View Assist Plus
if:
R the key is in position 2in the ignition lock.
R it is dark.
R the light switc hisset to either c,
à orL.
R rev ers egear has not been engaged.
X Make sure COMAND Onlin eisswitched on.
X Press button :.
The Night View Assist Plus display appears
in the COMAN Ddisplay. :
Night View Assist Plus display
; Pedestrian recognised
= Framing
? Symbol for active pedestrian recognition
You can read abou thow to adjust the bright-
nes soft he COMAND displa yinthe COMAND
operating instructions.
i The infrared headlamps only switc hon
when the vehicle is being drive natspeeds of at least 10 km/h. This mean
sthat you
do not hav ethe full visual range while sta-
tionar yand cannot check whether Night
View Assist Plus is working.
Pedestrian recognition G
WARNING
Pedestrian recognition may be impaired or
inoperative if:
R pedestrians are partiall yorentirely
obscured by obje cts, e.g. by parked vehi-
cles.
R the silhouett eofthe pedestrian in the Night
View Assist Plus displa yisincomplete or
interrupted, e.g. by powerful ligh treflec-
tions.
R pedestrians do not contrast with the sur-
roundings.
R pedestrians are not in an upright position,
e.g. sitting, squattin gorlying.
i Animals are not recognised by pedestrian
recognition.
Night View Assist Plus is able to recognise
pedestrians by typical characteristics, e.g. a
silhouette in the shape of aperson.
Pedestrian recognition is then switched on
automatically if:
R Night View Assist Plus is activa ted.
R you are driving faster than about 10 km/ h.
R the surrounding sare dark ,e.g.w hen driv-
ing outside built-up areas without street
lighting.
If pedestrian recognition is active ,sym-
bol ?appears. If apedestrian is now recog-
nised, they are framed =and thereby high-
lighted. If the pedestrian recognition system
has brought apedestrian to your atten tion,
look through the windscreen to evaluate the
situation .The actual distanc etoobjectsand
pedestrians cannot be gauged accurately by
looking at ascreen.
It may be the case that objects are highlighted
as wel laspedestrians. 206
Driving systemsDriving and parking

the warning onl
yoccurs if the differenc ein
spee dislesst han 12 km/h.
The yellow indicator lamp goes out if reverse
gea rise ngaged. Blind Spot Assist is then
deactivated.
The brightness of the indicator/warning
lamps is adjusted automaticall yaccording to
the ambient light. G
WARNING
Blind Spot Assist is not active at speeds below
30 km/h, and the indicator lamps in the exte-
rior mirrors are yellow. Vehicles in the moni-
toring range are the nnot indicated.
Always pay attention to traffic condition sand
your surroundings .Otherwise, you may fail to
recognis edangers in time, cause an accident
and injure yoursel fand others.
Collisio nwarning
If av ehicle is detected in the mon itoring range
of Blind Spot Assis tand you switch on the turn
signal, adouble warnin gtone sounds. Red
warnin glamp :flashes .Ifthe tur nsignal
remains on, detected vehicles are indicated
by the flashing of red warnin glamp :.T here
ar enof urther warning tones.
Switching on Blind Spot Assist
X On vehicles without anavigation system,
make sure that the Becker ®
MAP PILOT is
connected; see the separate operating
instructions for Audio 20.
X Make sure that the radar senso rsystem
(Y page 249) and Blind Spot Assist
(Y page 245) are activated in the on-board
computer.
X Turn the key to position 2in the ignition
lock.
Warning lamps :ligh tupr ed in the exte-
rior mirror sfor approximately 1. 5seconds
and then tur nyellow.
Trailer towing
If you attach atrailer, make sure that yo uhave
correctly established the electrical connec-
tion. This can be accomplished by checking the trailer lighting
.Blind Spot Assist is then
deactivated. The indicator lamp in the exte-
rior mirrors lights up yellow, and the Blind Spot Assist currentl
yunavailable See Owner's Manual message appe
arsin
the multifunction display.
i You can deactivate the indicato rlamps in
the exterior mirrors.
To do so, switch off Blind Spot Assis tif:
R thek ey is in position 2in the ignition
lock.
R the engine is not running.
R the electrical connection to the trailer
has been established.
Lane Keeping Assist Important safety notes
Lan
eKeeping Assist monitor sthe area in
front of your vehicle by means of acamera at
the top of the windscreen. Lane Keeping
Assis tdetect slane markings on the road and
warns you before you leave your lane unin-
tentionally. :
Lane Keeping Assis tcamera
If you have chose nthe Displa yunit Speed-/odometer (Y
page 246) functio nin
the on-board computer and select km as the
unit of measurement, Active Lane Keeping
Assist is active from speeds of 60 km/h. If
the miles displa
yunit is selected ,the assis-
tance range begin sat40mph. 210
Driving systemsDriving and parking