tailgate MERCEDES-BENZ METRIS 2017 MY17 Operator’s Manual

Cigarette lighter in the front compart-
ment
XTo use the cigarette lighter:turn the key to
position 1in the ignition lock (Ypage 121).
XPress in cigarette lighter :.
The cigarette lighter will pop out automati-
cally when the heating element is red-hot.
XPull the cigarette lighter out of the socket by
its handle.
The cigarette lighter socket can be used for
accessories with a maximum power consump-
tion of 180 W (15A).
If you use th esockets to connec taccessories
fo rlon gperiod swhe nth eengin eis switched off,
th estarter battery may discharge. An emer -
gency cut-off ensures that th eon-boar dvoltage
doe sno tdro pto olow. If th eon-boar dvoltage is
to olow, powe rto th esocke tis automatically
cut .Thi sensures that ther eis sufficien tpowe r
to start th eengine.
12 Vsocket
Whe nth eke yis turned to position 1in th eigni-
tion lock, th esockets can be used fo raccesso- rie
swit h a maximum powe rconsumption of
18 0 W (15 A) .
If you use th esockets fo rlon gperiod swhe nth e
engin eis switched off, th estarter battery may
discharge. If th eon-boar dvoltage is to olow, it
might then no longer be possible to start th e
engine.
The socke tin th ecenter console an dth esocke t
in th esid eof th ecargo compartment are no t
automatically deactivated if th eon-boar dvolt -
age is low. The additional sockets in th erear
compartment are automatically deactivated if
th eon-boar dvoltage is low.
Additional 12 Vsockets may be located in th e
corner trim next to th etailgate an din th esid e
trim on th elef tan dright-han dsides.
XLif tup th ecove rof socke t: .
Mobile communications equipment
GWARNING
Operatin gmobile information systems an d
communication devices whil edrivin gwill dis -
tract you from traffic conditions. In addition ,
you could then los econtro lof th evehicle.
There is aris kof an accident.
Only operat ethese devices whe nth evehicle
is stationary.
Observe th elegal requirements fo rth ecountr y
in whic hyou are currently drivin gwhe noperat -
in g mobile communication equipment .
Please remember, anavigation syste mdoe sno t
supply information on th eload-bearin gcapacity
of bridge sor th eoverhead clearance of under -
passes. The drive rremains responsible fo r
safet yat all times.
You an dother scan suffe rhealth-related dam -
age through electromagnetic radiation .By usin g
an exterio rantenna, apossible health ris k
caused by electromagnetic fields ,as discussed
in scientific circles ,is take ninto account. Only
hav eth eexterio rantenn ainstalled by aqualifie d
specialis tworkshop .
Failur eto observe th eMercedes-Ben zinstalla-
tion specification scan result in th einvalidation
of your vehicle' soperatin gpermit .
You will fin d
i
nformation on retrofitting electrical
or electronic equipment under “Vehicle elec -
tronics” (
Ypage 303).
Mobile communications equipment241
Stowing an d features
Z

In the event of an accident, have a damaged
cargo compartment floor or loading area, the
cargo tie-down rings and the tie down checked
at a specialist workshop. Otherwise, the load
may not be correctly secured the next time any-
thing is stowed.
Even if you follow all loading guidelines, the load
increases the risk of injury in the event of an
accident. Observe the information in the "Secur-ing a load" (
Ypage 244) and "Load distribution"
(Ypage 243) sections.
You will find information about the maximum
roof load under "Cargo tie-down points and car-
rier systems" (
Ypage 312). You will find infor-
mation about roof carriers under "Carrier sys-
tems" (
Ypage 248).
Before loading
!
The anti-slip mats cannot be used for secur-
ing goods and must be replaced when they
show signs of:
RPermanent deformation and crushing
RCrack formation
RCuts
XTire pressure: check the tire pressure and
correct if necessary (Ypage 280).
XCargo compartment floor: clean the cargo
compartment floor.
The cargo compartment floor must be free
from oil and dust, dry and swept clean to pre-
vent the load from slipping.
XPlace non-slip mats (anti-slip mats) on the
cargo compartment floor if necessary.
During loading
XObserve the gross axle weight rating and per-
missible gross vehicle weight for your vehicle.
Take into account that your vehicle's curb
weight is increased if accessories or optional equipment are installed. The maximum pay-
load is thus reduced.
XObserve the notes on load distribution
(Ypage 243).
The overall center of gravity of the load should
always be as low as possible, centered and
between the axles near the rear axle.
XSecure the load (Ypage 244).
Observe the legal requirements of the country
in which you are currently driving.
Checks after loading
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tail-
gate/rear door is open when the engine is
running, particularly if the vehicle is moving,
exhaust fumes could enter the passenger
compartment. There is a risk of poisoning.
Turn off the engine before opening the tail-
gate/rear door. Never drive off with the tail-
gate/rear door open.
XSecuring luggage/loads: make sure that
the luggage and/or load is secure before
every journey and at regular intervals during a
long journey, and correct it if necessary.
XDoors/tailgate: close the sliding doors and
tailgate/door.
XTire pressure: adjust the tire pressure
according to the vehicle load (Ypage 280).
XDriving style: adapt your driving style
according to the vehicle load.
Load distribution
General notes
!
Excessive loads on individual points of the
cargo floor or on the load surface impair vehi-
cle handling characteristics and could cause
damage to the floor covering.
The overall center of gravity of the load should
always be as low as possible, centered and
between the axles near the rear axle.
Load distribution243
Transporting loads
Z

You will find information about the maximum
roof load under "Cargo tie-down points and car-
rier systems" (
Ypage 312).
!Make sure that:
Rthe screws of the roof carrier are tightened
to a maximum torque of 7.4 lb-ft(10 Nm) in
the threaded holes provided and
Rthere is a minimum bolt penetration of
4 turns.
Only install roof carriers and rear racks that
have been approved or recommended for
Mercedes-Benz vehicles. This will help avoid
damage to the vehicle.
You can install a roof carrier on the roof and, for
example, a rear-mounted cycle rack on the tail-
gate.
Install the protective caps on the securing
threads after you have removed the roof carrier.
If you have installed a rear rack on the tailgate,
the additional weight reduces the assistance
provided by the gas pressure springs when the
tailgate is opened. You will then need more force
to open the tailgate. At low outside tempera-
tures below freezing you will need to provide
extra support for the tailgate to prevent it from
sinking unintentionally.
Carrier systems249
Transporting loads
Z

Cleaning the rear view camera
!Do not use dry, coarse or hard cloths and do
not scrub. You could otherwise scratch or
damage the lens of the rear view camera.
When cleaning the vehicle with a high-pres-
sure or steam cleaner, observe a minimum
distance of 1.6 ft (50 cm) to the rear view
camera. Do not aim directly at the rear view
camera. You could otherwise damage the rear
view camera.
Make sure that you do not apply any wax to
camera lens when waxing the vehicle. If neces-
sary, remove the wax using water, shampoo and a soft cloth.
Vehicles with rear doors
XClean camera lens :with clean water and a
soft cloth.
Vehicles with a tailgate
XMake sure that the engine is switched off and
the key is in position 2in the ignition lock.
XEngage reverse gear or shift the transmission
to position R.
The rear view camera flap opens.
XClean camera lens :with clean water and a
soft cloth.
Cleaning the sliding door
The care instructions do not apply to electric
sliding doors.
XRemove foreign objects from the vicinity of
contact surfaces ;and contact pins :of
the sliding door.
XClean contact surfaces ;and contact
pins :with a mild cleaning agent and a soft
cloth.
Do not oil or grease contact plates ;or con-
tact pins :.
Cleaning the trailer tow hitch
HEnvironmental note
Dispose of rags soaked in oil and grease in an
environmentally responsible manner.
!Do not clean the ball coupling with a power
washer. Do not use solvents.
!Observe the notes on additional care for the
trailer tow hitch (see the manufacturer's oper-
ating instructions).
You can also have the maintenance work on the ball coupling and the trailer tow hitch carried out
by a qualified specialist workshop.
Interior
Cleaning the interior
!When using liquids to clean the vehicle inte-
rior, observe the following points:
RUnder no circumstances use power wash-
ers.
RMake sure that no fluids enter or remain in
gaps and cavities.
Care267
Maintenance and care
Z

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 31).
Where will I find...?
Vehicle tool kit
General notes
Depending on the equipment version of the vehi- cle, the vehicle tool kit is:
Rin the seat base of the left front seat
Rin the rear stowage compartment
Rin the tool holder in the cargo compartment
Apart from some country-specific variants, vehi-
cles without a spare wheel are not equipped
with tire-changing tools. If your vehicle is equip-
ped with tire-changing tools, these are in the
vehicle tool kit. If the vehicle tool kit is stowed in
the driver's seat base, the jack is in a separate
holder in the cargo compartment on the right-
hand side of the vehicle next to the tailgate/rear door (
Ypage 272).
Some tools for changing a wheel are specific to
the vehicle. For more information on which tools are required and approved to perform a wheel
change on your vehicle, consult a qualified spe-
cialist workshop.
Necessary tire-changing tools can include, for
example:
Rjack
Rlug wrench
Rratchet wrench
iThe jack has a maximum weight of 7.5 kg
depending on the vehicle's equipment.
The maximum payload of the jack can be
found on the sticker on the jack itself.
The jack is maintenance-free. In the event of a malfunction, please contact a qualified spe-
cialist workshop.
Stowage compartment in the seat base
Stowage compartment in the seat base of the left
front seat
XTo open: press both latching springs :down
and release cover ;upwards from the seat
base.
XRemove cover ;by pulling upwards at an
angle from the seat base.
XRemove the clamping strap and remove the
vehicle tool kit.
For vehicles equipped with tire-changing
tools, the jack is in a separate holder in the
cargo compartment on the right-hand side of
the vehicle next to the tailgate/rear door
(
Ypage 272).
XTo close: after stowing the vehicle tool bag,
insert cover ;in front of the stowage com-
partment in the seat base and fold shut.
Latching springs :of cover ;must engage
audibly.
Stowage compartment in the rear
Opening/closing the stowage compart-
ment
Stowage compartment in the rear on the right-hand
side of the vehicle
270Where will I find...?
Breakdown assistance

rectly, it could tip over while the vehicle is
raised.
RThe vehicle's jack is intended only to raise the
vehicle for a short time when changing a
wheel. It is not suited for performing mainte-
nance work under the vehicle.
RAvoid changing the wheel on uphill and down-
hill slopes.
RBefore raising the vehicle, secure it from roll-
ing away by applying the parking brake and
inserting wheel chocks. Never disengage the
parking brake while the vehicle is raised.
RThe jack must be placed on a firm, flat and
non-slip surface. On a loose surface, a large,
load-bearing underlay must be used. On a
slippery surface, a non-slip underlay must be
used, e.g. rubber mats.
RMake sure that the distance between the
underside of the tires and the ground does not
exceed 1.2 in(3 cm).
RNever place your hands or feet under the
raised vehicle.
RNever lie under the raised vehicle.
RNever start the engine when the vehicle is
raised.
RNever open or close a door or the tailgate/
door when the vehicle is raised.
RMake sure that no persons are present in the
vehicle when the vehicle is raised.
Jacking points :(rubber stoppers) are located
just behind the front wheel arches and just in
front of the rear wheel arches.
XPlace jack ;beneath corresponding jacking
points :.
XTurn handwheel =until jack plate ;sits
securely on jacking point :.
XMake sure the base of jack ;is positioned
vertically beneath jacking point :.
XAssemble adapter?and ratchet Afrom the
vehicle tool kit.
XPlace adapter ?and ratchet Aon the hex-
agon nut of jack ;so that the lettering AB/
DOWN is visible.
XTurn ratchet Ain the AUF/UP direction until
the tire is a maximum of 3 cm off the ground.
When doing so, jack ;may move to one of
the side support surfaces.
Removing a wheel
!Do not place wheel bolts in sand or on a dirty
surface. The bolt and wheel hub threads could
otherwise be damaged when you screw them
in.
XUnscrew the wheel bolts.
XRemove the wheel.
Mounting a new wheel
GWARNING
Oiled or greased wheel bolts or damaged
wheel bolts/hub threads can cause the wheel bolts to come loose. As a result, you could
lose a wheel while driving. There is a risk of
accident.
Never oil or grease wheel bolts. In the event of
damage to the threads, contact a qualified
specialist workshop immediately. Have the
damaged wheel bolts or hub threads
replaced/renewed. Do not continue driving.
GWARNING
If you tighten the wheel bolts or wheel nuts
when the vehicle is raised, the jack could tip
over. There is a risk of injury.
Only tighten the wheel bolts or wheel nuts
when the vehicle is on the ground.
Always observe the instructions and safety
notes on "Changing a wheel" (
Ypage 296).
298Changing wheels
Wheels and tires

Spare wheel
Important safety notes
GWARNING
Wheel and tire dimensions as well as the type of tire can vary between the spare wheel and
the wheel to be replaced. When the spare
wheel is mounted, driving characteristics may be severely affected. There is a risk of an acci-
dent.
In order to reduce risks:
Ryou should therefore adapt your driving
style and drive carefully.
Rnever mount more than one spare wheel
that differs from the wheel to be replaced.
Ronly use a spare wheel that differs from the
wheel to be replaced for a short time.
Rdo not deactivate ESP®.
Rhave a spare wheel that differs from the
wheel that has been changed replaced at
the nearest qualified specialist workshop.
You must observe the correct wheel and
tire dimensions as well as the wheel type.
When using a spare wheel of a different size, do
not exceed the maximum permissible speed of
50 mph (80 km/h).
General notes
The procedure for mounting the spare wheel is
described in "Mounting a wheel" (Ypage 297).
The following should be checked regularly, par-
ticularly prior to long journeys:
Rthe tire pressure of the spare wheel, which
should then be corrected if necessary
(
Ypage 280)
Rthe fastenings of the spare wheel bracket
The spare wheel is located either in the left rear
compartment or in a spare wheel bracket under
the vehicle.
Replace the tires after six years at the latest,
regardless of wear. This also applies to the spare
wheel.
Vehicles with tire pressure monitor: the
spare wheel is not equipped with a sensor for
monitoring tire pressure. If you have installed a spare wheel, the tire pressure monitor will not
function for this wheel. The system may con-
tinue to show the tire pressure of the wheel that
has been removed for a few minutes. The value
displayed for the position where the spare wheel
is installed is not the same as the current tire
pressure of the spare wheel.
When you are driving with the spare wheel
mounted, the tire pressure monitor cannot func-
tion reliably. Only restart the tire pressure mon- itor when the defective wheel has been replaced
with a new wheel and sensor.
More Information can be found under "Tire pres-
sure monitor" (
Ypage 284).
Removing and installing the spare
wheel
Spare wheel under the rear of the vehi-
cle
Removing
XTake the lug wrench and auxiliary tool for the
spare wheel lifter out of the vehicle tool kit
(
Ypage 270).
XOpen the tailgate/rear door.
XCarefully pry off protective cap :with a suit-
able tool, e.g. a screwdriver. Be careful not to
damage the paintwork or the covering cap
when doing so.
Spare wheel301
Wheels and tires
Z

XPush auxiliary tool;through the opening
into the winch guide.
XAttach wheel bolt wrench =to auxiliary
tool ;for the spare wheel lifter.
XTurn lug wrench =in the direction of
arrow ?until you feel resistance or until the
friction clutch of the winch overwinds.
The spare wheel has been lowered.
XHold the spare wheel by handle Eon the
cover tray and pull it out from under the vehi-
cle.
XPress cable Bdownwards and twist it
against spring Dusing wheel gripper C.
Wheel gripper Cis released.
XPull wheel gripper Cthrough the opening in
cover tray Eand out of the wheel brace.
XRemove cover tray Efrom the spare wheel.
!When winding upwards, make sure that the
handle of the cover tray points backwards.
Check that the spare wheel is correctly and
firmly positioned:
Rafter every wheel change
Rat every maintenance interval
Rat least once a year
Installing
iAlloy wheels cannot be transported under
the vehicle. In this case, transport the alloy
wheel in the cargo compartment and only
raise cover tray E.
XRemove lug wrench =and auxiliary tool ;
for the spare wheel lifter from the vehicle tool
kit (
Ypage 270).
XPlace the wheel on the ground with the wheel brace pointing upwards.
XPlace cover tray Eon the wheel so that the
recess for tire valve Fis above the valve.
XPress cover tray Eonto the wheel brace and
align the wheel so that the handle of cover
tray Efaces backwards.
XGuide wheel gripper Cat an angle on wire B
through the opening in cover tray Eand into
the wheel brace from above.
XSlide the wheel under the vehicle a little.
XAttach lug wrench =to auxiliary tool ;for
the spare wheel lifter.
XTurn lug wrench =in the direction of arrow
A until you feel resistance and the friction
clutch of the winch overwinds in jerks.
The wheel is firmly secured to the underside
of the vehicle.
XPull lug wrench =and auxiliary tool ;for the
spare wheel lifter out of the opening for the
winch.
XClose the winch opening with covering
cap :.
XStow wheel bolt wrench =and auxiliary
tool ;for the spare wheel lifter in the vehicle
tool kit.
XClose the tailgate/rear door.
302Spare wheel
Wheels and tires

Rear-compartment
air-conditioning
systemCapacity
Refrigerant31.7 oz(950 g)
PAG oil4.9 oz
(139 g)
Washer fluid
Important safety notes
GWARNING
Windshield washer concentrate could ignite if it comes into contact with hot engine compo-
nents or the exhaust system. There is a risk of
fire and injury.
Make sure that no windshield washer con-
centrate is spilled next to the filler neck.
!Only use washer fluid that is suitable for
plastic lamp lenses, e.g. MB SummerFit or MB WinterFit. Unsuitable washer fluid could dam-
age the plastic lenses of the headlamps.
When handling washer fluid, observe the impor-
tant safety notes on service products
(
Ypage 304).
Mixing ratio
Add windshield washer concentrate to the
washer fluid all year round. Adapt the mixing
ratio to the ambient temperature.
At temperatures above freezing:
XFill up the washer fluid reservoir with a mix-
ture of water and windshield washer concen-
trate, e.g. Summerwash to prevent smearing.
At temperatures below freezing:
XFill up the washer fluid reservoir with a mix-
ture of water and windshield washer concen-
trate, e.g. Winterwash if there is a danger of
frost.
This prevents washer fluid from freezing on
the windshield.
Capacities
Windshield washer system with/without
heating
Washer fluid reser-
voirWasher fluid
UnheatedApprox. 3.7 US qt (3.5 l)
HeatedApprox. 6.3 US qt(6.0 l)
Vehicle data
General notes
The following section contains important tech-
nical data for your vehicle. Additional vehicle-
specific and equipment-dependent technical
data, such as vehicle weights, can be found in
your vehicle registration papers.
Dimensions
Vehicle with tailgate
Vehicle with rear doors
Vehicle data311
Technical data
Z

The dimensions specified vary according to:
RTires
RLoad
RCondition of the suspension
ROptional equipment
ModelCargo Van
Opening height of the
tailgate:86.0 in (2185 mm)
Opening range of the
tailgate;41.2 in (1047 mm)
Opening range of the
rear doors =33.4 in (849 mm)
Load width50.0 in (1270 mm)
Max. load width66.3 in (1685 mm)
Load height53.8 in (1367 mm)
Vehicle length202.4 in
(5140 mm)
Vehicle width
Including exterior mir-
rors
Excluding exterior mir-
rors
88.3 in (2244 mm)
75.9 in (1928 mm)
Wheelbase126.0 in
(3200 mm)
ModelPassenger Vans
Opening height of the
tailgate :84.6 in (2150 mm)
Opening range of the
tailgate;41.2 in (1047 mm)
Opening range of the
rear doors =33.4 in (849 mm)
Load width47.4 in (1205 mm)
Max. load width61.1 in (1552 mm)
Load height52.2 in (1326 mm)
Vehicle length202.4 in
(5140 mm)
ModelPassenger Vans
Vehicle width
Including exterior mir-
rors
Excluding exterior mir-
rors
88.3 in (2244 mm)
75.9 in (1928 mm)
Wheelbase126.0 in
(3200 mm)
Cargo tie-down points and carrier sys-
tems
Cargo tie-down points
General notes
!Observe the information on the maximum
loading capacity of the individual cargo tie-
down points.
If you use several cargo tie-down points to
secure a load, you must always take the max-
imum loading capacity of the weakest cargo
tie-down point into account.
If you brake hard, for example, the forces act-
ing could be up to several times the weight
force of the load. Always use multiple cargo
tie-down points in order to distribute the force absorption. Load the anchorages evenly.
You will find additional information about cargo
tie-down points and cargo tie-down rings in the
"Securing loads" section (
Ypage 244).
Cargo tie-down rings
The maximum tensile load of the cargo tie-down
rings is:
Cargo tie-down
ringsPermissible nomi- nal tensile load
Passenger Vans786.5 lbf
(350 daN)
Cargo Van1124.0 lbf (500 daN)
312Vehicle data
Technical data