charging MERCEDES-BENZ METRIS 2017 MY17 Operator’s Manual

Display messages (vehicle with-
out steering wheel buttons) ........... 200
Function/notes ............................. 150
ATTENTION ASSIST
see ATTENTION ASSIST
Audio 10
Important safety notes .................. 230
Audio 15
Bluetooth
®settings ....................... 234
Display overview ............................ 233
Entering the passkey ..................... 234
Important safety notes .................. 230
Making a call ................................. 236
Media mode ................................... 235
Navigation ..................................... 236
Overview ........................................ 232
Telephone mode ............................ 236
Authorized workshop
see Qualified specialist workshop
AUTO lamp
Display messages (vehicle with-
out steering wheel buttons) ........... 196
AUTO lights
Display messages (vehicle with
steering wheel buttons) ................. 210
see Lights
Automatic car wash (care) ............... 264
Automatic engine start (ECO start/
stop function) .................................... 124
Automatic engine switch-off (ECO
start/stop function) .......................... 124
Automatic headlamp mode ................ 95
Automatic locking ............................... 74
Automatic transmission
Accelerator pedal position ............. 130
Changing gear ............................... 128
DIRECT SELECT lever ..................... 126
Display message ............................ 218
Drive program display .................... 128
Driving tips .................................... 130
Emergency running mode .............. 132
Engaging drive position .................. 127
Engaging neutral ............................ 127
Engaging reverse gear ................... 127
Engaging the park position ............ 127
Gearshift recommendation ............ 131
Important safety notes .................. 126 Kickdown ....................................... 130
Manual shifting .............................. 130
Overview ........................................ 126
Problem (malfunction) ................... 132
Program selector button ................ 129
Rocking the
vehi
cle free ................ 130
Shift ranges ................................... 128
Starting the engine ........................ 122
Steering wheel paddle shifters ...... 130
Trailer towing ................................. 130
Transmission oil change ................ 308
Transmission position display
(DIRECT SELECT lever) ................... 128
Transmission positions .................. 127
Automatic transmission emer-
gency mode ....................................... 132
Axle load, permissible (trailer tow-
ing) ...................................................... 314
B
Backup lamp
Display messages (vehicle with
steering wheel buttons) ................. 211
Backup lamps
Display messages (vehicle with-
out steering wheel buttons) ........... 197
Replacing bulbs ............................. 103
BAS (Brake Assist System)
Function/notes ................................ 65
Basic settings
see Settings
Battery (SmartKey)
Checking .......................................... 71
Important safety notes .................... 71
Replacing ......................................... 72
Battery (vehicle)
Care ............................................... 263
Charging ........................................ 262
Connecting and installing .............. 261
Disconnecting and removing ......... 259
Display messages (vehicle with
steering wheel buttons) ................. 212
Display messages (vehicle with-
out steering wheel buttons) ........... 198
Important safety notes .................. 258
Jump starting ................................. 272
Location ......................................... 259
Index5

Hazard warning lamp switch
XTo switch on/off:press the£hazard
warning lamp switch.
If you have indicated a turn while the hazard
warning lamps are switched on, only the turn
signal lamps on the side of the vehicle selected
will light up.
The hazard warning lamps automatically switch
on if:
Ran air bag is deployed.
Ryou brake sharply and bring the vehicle to a
halt from a speed of more than 45 mph
(70 km/h).
The hazard warning lamps switch off automati-
cally if the vehicle reaches a speed of over 6 mph
(10 km/h) again after a full brake application.
iThe hazard warning lamps still operate even
if the ignition is switched off.
Headlamps fogged up on the inside
The headlamps may fog up on the inside if there
is high atmospheric humidity.
XSwitch on the low-beam headlamps and drive off.
The level of moisture diminishes, depending
on the length of the journey and the weather
conditions (humidity and temperature).
If the level of moisture does not diminish:
XHave the headlamps checked at a qualified
specialist workshop.
Interior lighting
Overview
Interior lighting buttons (example: comfort over-
head control panel)
:
p Switches the front left-hand reading
lamp on/off
;| Switches the automatic interior light-
ing control on and off
=c Switches the front interior lighting on
and off
?w Switches the rear or cargo compart-
ment lighting on/off
Ap Switches the front right-hand reading
lamp on and off
The number and arrangement of the buttons is
equipment-dependent.
General notes
In order to prevent the vehicle's battery from
discharging, the interior lighting functions are
automatically deactivated after some time,
unless the key is in position 2in the ignition lock.
Automatic interior lighting control
The interior lighting is activated for about
20 seconds whenthe key is removed from the
ignition lock. For a vehicle with steering wheel
buttons, the light delay function for the interior
lighting can be switched on and off using the on-
board computer (
Ypage 188).
Interior lighting97
Lights and windshield wiper s
Z

Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
!If the coolant temperature is very high, e.g.
after driving on hilly roads, leave the engine
running at idle speed for about two minutes
before turning it off.
This allows the coolant temperature to return
to normal.
Vehicles with automatic transmission
XStop the vehicle.
XShift the transmission to position P.
XApply the parking brake.
XTurn the key to position0in the ignition lock
and remove it.
The immobilizer is activated.
If you switch the engine off with the trans-
mission in position Ror D, the automatic
transmission shifts to Nautomatically.
If you then open one of the front doors or
remove the key from the ignition, the auto-
matic transmission automatically shifts to P.
If you shift the automatic transmission to N
before switching off the engine, the automatic
transmission remains in Neven if a front door
is opened.
XSecure the vehicle to prevent it from rolling
away (Ypage 133).
Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
XDisconnect the battery (Ypage 259).
or
XConnect the battery to a trickle charger.
Be sure to observe the notes on charging the batteries (
Ypage 262).
You can obtain information about trickle
chargers from a qualified specialist work-
shop.
If you leave the vehicle parked for longer than 6
weeks, the vehicle may suffer damage as a
result of lack of use.
XVisit a qualified specialist workshop and seek
advice.
Driving tips
General notes
Important safety notes
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements of the country in
which you are driving. Some jurisdictions pro-
hibit the driver from using a mobile phone while driving a vehicle.
Driving tips135
Driving and parking
Z

GPS reception
Correct functioning of the navigation system
depends, amongst other aspects, on GPS recep-
tion. In certain situations, GPS reception may be
impaired, there may be interference or there
may be no reception at all, e.g. in tunnels or
parking garages.
Preparing navigation
Inserting the navigation module
iSwitch off the ignition before removing or
inserting the navigation module.
XOpen the glove box.
XInsert the navigation module into the device
holder.
The battery built into the navigation module
starts charging when the vehicle ignition is
switched on.
XRemove the catch on the front side of the
device holder.
This way, the navigation module is secured, as
well as protected against theft.
XClose the glove box.
Switching on the navigation system
XPress the ßbutton.
or
XPress the 9button repeatedly until the
main menu bar is selected.
XSelect Navi.
The display shows the main menu of the nav- igation system.
iIf the battery was completely discharged, it
takes up to 1 minute before the navigation
system is ready.
Audio 15237
Multimedia systems in brief
Z

Rfrequent operation in mountainous terrain or
on poor road surfaces
Rleaving the engine idling for long periods on a
frequent basis
In these or similar operating conditions, have
the air filter, engine oil and oil filter, for example,
replaced more frequently. Under more arduous
operating conditions, the tires must be checked more often. Further information can be obtained
at a qualified specialist workshop, e.g. an
authorized Mercedes-Benz Commercial Van
Center.
Hiding service messages
Vehicles without steering wheel buttons
XPress the 3button on the instrument clus-
ter.
Vehicles with steering wheel buttons
XPress the aor% button on the steering
wheel.
Calling up the service due date
Vehicles without steering wheel buttons
The vehicle must be stationary. Use the buttons
in the instrument cluster.
XTurn the SmartKey to position 2in the ignition
lock.
XPress Èto select the service display.
The display shows a possible service mes-
sage.
Vehicles with steering wheel buttons
Using the steering wheel buttons
XTurn the SmartKey to position 2in the ignition
lock.
XPress =or; to select the Servicemenu.
XPress9or: to select the ASSYSTPLUSsubmenu and press ato confirm.
The display shows the service due date.
Battery
Important safety notes
Work on the battery, e.g. removing or installing,
requires specialist knowledge and the use of
special tools. Therefore, always have work on the battery carried out at a qualified specialist
workshop.
GWARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can
lead to function restrictions applying to
safety-relevant systems, e.g the lighting sys-
tem, the ABS (anti-lock braking system) or the
ESP
®(Electronic Stability Program). The oper-
ating safety of your vehicle may be restricted.
You could lose control of the vehicle, for
example:
Rwhen braking
Rin the event of abrupt steering maneuvers
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar inci-
dent, contact a qualified specialist workshop
immediately. Do not drive any further. You
should have all work involving the battery car- ried out at a qualified specialist workshop.
Further information can be found under "ABS"
(
Ypage 64) and under "ESP®" (Ypage 65).
GWARNING
Electrostatic build-up can lead to the creation of sparks, which could ignite the highly explo-
sive gases of a battery. There is a risk of an
explosion.
Before handling the battery, touch the vehicle
body to remove any existing electrostatic
build-up.
The flammable gas mix is produced when the
battery is charged or when the vehicle is jump-
started.
Always make sure that neither you nor the bat-
tery are electro statically charged. Electrostatic
charging results, for example, from:
Rwearing synthetic clothing
Rfriction between clothing and the seat
Rdragging or pushing the battery across carpet
flooring or any other synthetic materials
Rrubbing the battery with cloths or towels.
258Battery
Maintenance and care

Comply with the foll owing safety precautions
and take protective measures when handlin g
batteries.
Risk of explos ion. Explosive oxyhy-
drogen isproduced when batteries
are bein g charge d.Only charge bat-
teries in well- ventilated areas.
Fire, open flames and smoking are
therefore pro hibited when working
on the battery. Avoid creating
sparks.
Battery acid iscaustic. Avoid con-
tact with the skin, eyes or clothing.
Wear acid-proof protective gloves. If
skin or clothes are splashed with
acid, neutr alize the splashes imme-
diat elywith soapy water or an acid
neutr alizer, and then clean the affec-
ted areas with water. Consult a doc-
tor ifnecessary.
Wear eye protection. When mixing
water and acid, the liquidcan splash
into your eyes. Rinse acid splashes
to the eyes immediately with clean
water and contact a doctor immedi-
ately.
Keep ch ildren at a safe distance.
Childr en are not ableto assess the
dangers posed bybatteries and
acid.
When handlin g batteries, observe
the safety precautions and special
protective measures contained in
th is Operator's Manual.
HEnvironmental note
Batteries contain dangerous
substances. It isagainst the
law to dispose of them with
the household rubbish. They
must becollec ted separate ly
and recycled to protect the
environment.
Dispose of batteries inan
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
co llec tion point for used bat-
teries. Observe the foll
owing notes:
RRecharge the battery more frequently, if you:
-predominantly drive short distances
-predominantly drive at low outside temper-
atures
-leave the vehicle parked for a lengthy
period
In order for the batteries to achieve their max-
imum possible service life, they must always
be sufficiently charge d.
RConsult an authorized Mercedes-Benz Com-
mercial Van Centerifyou wish to leave your
vehicle parked for a long period of time.
RWhen you park the vehicle, remove the key if
you do not require any electrical consumers.
The vehicle will then use very little energy,
thus conserving battery power.
RIf your vehicle requires jump-starting, or if you
wish to provide jump-starting assistance to
another vehicle, only use the jump-starting
connection point in the engine compartment
(
Ypage 272).
RHave the battery removed at a qualified spe-
cialist workshop.
Installation locations
Your vehicle may be equipped with three bat-
teries, depending on the equipment version:
RStarter battery in the seat base of the right-
hand front seat
RAuxiliary battery inthe seat base of the right-
hand front seat
RAdditional battery inthe seat base of the left-
hand front seat
Disconnecting and removing
GWARNING
During the charging process, a battery produ-
ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion.
RMake sure that the positive terminal of a
connected battery does not come into con- tact with vehicle parts.
RNever place metal objects or tools on a bat-
tery.
Battery259
Maintenance and care
Z

XRemove breather hose? from th eto pof th e
battery.
XPull th ebattery out of th eseat base until th e
negative clam pcan be release dand removed.
XDisconnect th enegative clam pfrom negative
termina l=.
XRemove th enegative clam pin suc h away that
th ebattery cable termina lno longer touches
negative termina l=.
Example: starter battery
XRemove th ebattery from th eseat base and
plac eit on th edoor sill panel as shown. If
necessary, hold th ebattery by handles E.
XRemove thepositive clam pcover from posi-
tive termina lC.
XLoosen positive clam pD on positive termina l
C.
XRemove positive clam pD in suc h away that
th ebattery cable termina lno longer touches
positive termina lC.
XLif tth ebattery from th edoor sill panel by
handles E.
Reconnecting and installing
GWARNIN G
During th echarging process, abattery produ-
ce shydrogen gas. If ashort circuit occur sor
sparks are created, th ehydrogen gas can
ignite. There is aris kof an explosion .
RMakesur ethat th epositive termina lof a
connecte dbattery does no tcome int ocon-
tac twit hvehicl eparts.
RNever plac emetal objects or tools on abat -
tery.
RIt is important that you observ eth edescri-
bed order of th ebattery terminals when
connecting and disconnecting abattery.
RWhen jump-starting ,mak esur ethat th e
battery pole swit hidentical polarit yare
connected.
RIt is particularly important to observ eth e
describe dorder when connecting and dis-
connecting th ejumper cables.
RNever connec tor disconnect th ebattery
terminals while th eengin eis running.
!Always connec tth ebattery in th eorder
describe dbelow. Never mix up th etermina l
clam pdisconnection/connection order and
never mix up th etermina lclamps. You may
otherwise damag eth evehicl eelectronics .
Always observ eth eprescribe dpositive ter-
minal installation position when doin gso.
Otherwise, th epositive clam pmay come int o
contact wit hvehicl eparts. In this cas ethere is
a ris kthat th evehicl emay short-circuit and
catch fire.
The followin gdescription on connecting and
installin gth ebattery is base dupon th eexampl e
of th estarter battery in th eseat base of th e
right-hand fron tseat .The additional battery is
connecte dand installed in th esam eway as th e
starter battery. The auxil
iary battery is locate
din
th eseat base of th eleft-han dfron tseat .
Example: starter battery
XPlaceth ebattery on th edoor sill panel as
shown and secure wit hhandles =if neces-
sary.
XConnect positive clam p; to positive termi-
nal :. Always observ eth epositive termina l
installation position shown when doin gso.
The positive lead mus tbe routed parallel to
Battery261
Maintenance and care
Z

the side of the battery housing in the connec-
tion area.
XPlace the positive clamp cover on positive
terminal:.
XFold both handles =down onto the battery.
XPush the battery into the seat base until the
negative terminal can be connected.
XConnect the negative clamp to negative ter-
minal ?.
XPush the battery into the seat base as far as it
will go.
Open seat base with installed battery (example:
right-hand front seat)
XPush breather hose Aonto the battery con-
nection at the top.
XGuide holder Cover the lower side of the
battery housing and the threads for screws
B.
XScrew on holder Cwith screws B.
The battery is secured to prevent slipping.
Seat base (example: right-hand front seat)
XInsert cover Edown in front of the battery
compartment into the seat base and close it.
Latching springs Dof cover Eshould
engage audibly. Carry out the following work after connecting
the battery:
XReset the side window (Ypage 83).
XReset the electric sliding doors (Ypage 78).
Charging
GWARNING
A discharged battery can freeze at tempera-
tures below freezing point. When jump-start-
ing the vehicle or charging the battery, gases can escape from the battery. There is a risk of
an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
If the indicator/warning lamps do not light up in the instrument cluster when temperatures are
low, it is probably because the discharged bat-
tery has frozen. Should this be the case, do not
jump-start the vehicle or charge the battery. The
service life of a thawed battery may be shorter. Start-up behavior may deteriorate, in particular
at low temperatures. Have the thawed battery
checked at a qualified specialist workshop.
GWARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery.
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten-
tion.
!Only charge the installed battery with a bat-
tery charger that has been tested and
approved by Mercedes-Benz. This device
allows the battery to be charged when it is
262Battery
Maintenance and care

installed in the vehicle. The vehicle's elec-
tronics system may otherwise be damaged.
!Only charge the battery using the jump-
starting connection point.
A battery charger unit specially adapted for
Mercedes-Benz vehicles and tested and
approved by Mercedes-Benz is available as an
accessory. Only this device permits the charging
of the battery in its installed position. Contact an
authorized Mercedes-Benz Commercial Van
Center for information and availability. Read the
operating instructions for your charger before
charging the battery.
Recharge the battery more frequently if you use the vehicle mainly for short trips and/or drive at
low outside temperatures.
Only charge the installed battery with a battery
charger that has been tested and approved by
Mercedes-Benz, using the jump-start connec-
tion point in the engine compartment.
XConnect the battery charger to the positive
terminal and ground terminal in the same
order as when connecting the donor battery in
the jump-starting procedure (
Ypage 272).
iIf a battery is not installed and not in service,
you should charge it every three months. This
will counter self-discharging and prevent bat-
tery damage.
Care
!
Dirty battery clamps and battery surfaces
cause leak currents which lead to the batter-
ies discharging.
!Do not use cleaning agents containing fuel.
Cleaning agents containing fuel corrode the
battery housing.
!If dirt gets into the battery cell, battery self-
discharge will increase and the battery may
be damaged.
The following points on battery care must be
observed:
XRegularly check the battery terminals and the
fastening of the negative cable to the chassis
to ensure that they are firmly seated.
XAlways keep the battery terminals and battery
surfaces clean and dry.
XLightly grease the undersides of the battery
terminals with acid-resistant grease.
XOnly clean the battery casing with a commer-
cially available cleaning product.
Care
Notes on care
GWARNING
If you use openings in the bodywork or
detachable parts as steps, you could:
Rslip and/or fall
Rdamage the vehicle and cause yourself to
fall.
There is a risk of injury.
Always use secure climbing aids, e.g. a suita-
ble ladder.
!Do not use the lower sliding door guide (car-
riage) as a step. Otherwise, you could damage
the paneling and/or the sliding door mecha-
nism.
!For cleaning your vehicle, do not use any of
the following:
Rdry, rough or hard cloths
Rabrasive cleaning agents
Rsolvents
Rcleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective films
with hard objects, e.g. a ring or ice scraper.
You could otherwise scratch or damage the
surfaces and protective film.
!Do not park your vehicle for a long period of
time directly after cleaning, particularly after
cleaning the wheel rim with wheel cleaner.
Wheel cleaner can lead to the increased cor-
rosion of the brake discs and pads. Therefore,
drive for a few minutes after cleaning. By
heating up the brakes, the brake discs and
pads dry. The vehicle can then be parked for a
long period of time.
HEnvironmental note
Only clean your vehicle at specially designed
wash bays. Dispose of empty containers and
Care263
Maintenance and care
Z

XTo remove tools:release clamping strap ;.
XRemove tool holder cover :
XCarefully pull the tool kit and jack out of the
tool holder.
XTo stow tools:before stowing, wind the jack
to the fully closed position and place it so that
the hand wheel is facing forwards and the
plate is facing inwards.
XPlace the jack and vehicle tool kit into the tool
holder.
XReplace tool holder cover :.
XTighten clamping strap;.
Separate holder for jack
Holder for the jack in the cargo compartment on
the right-hand side of the vehicle
The vehicle tool kit or tire-changing tools are in
the seat base of the left front seat (Ypage 270).
XTo remove the jack:release clamping
strap :.
XPull jack ;out of the upper holder and from
the lower fixture =.
XTo stow the jack: before stowing, wind the
jack to the fully closed position and place it so
that the hand wheel is facing forwards and the plate is facing inwards.
XPlace jack ;onto lower fixture =.
XPress jack;into the upper holder and fasten
clamping strap :.
The jack is secured.
First-aid kit
Removing the first-aid kit
The first-aid kit is located in the stowage com-
partment in the front-passenger door.
iCheck the expiration date on the first-aid kit
at least once a year. Replace any expired or
missing contents.
Observe the legal requirements of the country
in which you are currently driving.
Flat tire
In your vehicle, you will find a sticker with the
Mercedes-Benz Service24h telephone number,
e.g. on the B-pillar on the driver's side.
For vehicles with a spare wheel, information on
breakdown assistance in the event of a flat tire
can be found under "Wheels and tires"
(
Ypage 296).
Jump-starting
Important safety notes
GWARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery.
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten-
tion.
GWARNING
A discharged battery can freeze at tempera-
tures below freezing point. When jump-start-
ing the vehicle or charging the battery, gases can escape from the battery. There is a risk of
an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
272Jump-starting
Breakdo wn assis tance