heating MERCEDES-BENZ METRIS 2018 MY18 Operator’s Manual

settings are reactivated with the exception of
air-recirculation mode. Air-recirculation mode
remains deactivated.
Clearing condensation from the win-
dows
Windows fogged up on the inside
Air-conditioning system
You should only select this setting until the win-
dows are clear again.
XSwitch on the rear window defroster if nec-
essary (Ypage 118).
XSwitch on climate control (Ypage 113).
XSwitch off air-recirculation mode
(Ypage 118).
XTurn temperature control :clockwise to a
higher temperature and air flow control Ato
a blower speed between 3and 6
(
Ypage 111).
XIf possible, only select the ¯setting of the
air distribution (Ypage 116).
Only the indicator lamp in the ¯button
lights up.
XSwitch on the cooling with air dehumidifica-
tion function (Ypage 114).
XIf the windows still fog up, set the climate
control functions as described for defrosting
of the windshield (
Ypage 117).
Dual-zone automatic climate control
You should only select this setting until the win- dows are clear again.
XSwitch on the rear window defroster if nec-
essary (Ypage 118).
XSwitch on climate control (Ypage 113).
XSwitch off air-recirculation mode
(Ypage 118).
XSwitch on the cooling with air dehumidifica-
tion function (Ypage 114).
XSwitch on automatic mode (Ypage 115).
XIf the windows continue to fog up, switch on
the windshield defrosting function
(
Ypage 117).
Windows fogged up on the outside
You should only select this setting until the
windshield is clear again.
XSwitch on the windshield wipers
(Ypage 106).
XSwitch on climate control (Ypage 113).
XIn warm and damp weather, do not allow cold
air to flow onto the windows. Close the side
air vents if required (
Ypage 120).
Switching the rear window defroster
on/off
General notes
The rear window defroster consumes a lot of
power. You should therefore switch off the rear
window defroster as soon as the rear window is
clear.
XTurn the key to position 2in the ignition lock.
XPress the ¤button on the control panel.
If the indicator lamp in the ¤button lights
up, the rear window defroster is switched on.
The rear window defroster switches off auto-
matically after a few minutes.
Problems with the rear window
defroster
The rear window defroster has switched off pre-
maturely or cannot be activated.
The vehicle starter battery is not sufficiently
charged.
XSwitch off any consumers that are not
required, e.g. reading lamps, interior lighting
or seat heating.
When the battery is sufficiently charged, the
rear window defroster can be activated again.
Switching air-recirculation mode
on/off
Important safety notes
You can deactivate the intake of fresh air if
unpleasant odors enter the vehicle from out-
side. The air inside the vehicle is then circulated.
When you switch on air-recirculation mode, the side windows and windows could fog up more
118Operating the climate control system
Climate control

quickly, in particular at low outside tempera-
tures. Only switch on air-recirculation mode for
a short time.
Air-conditioning system or dual-zone
automatic climate control
XSwitch on climate control (Ypage 113).
XPress thehbutton.
If the indicator lamp in the hbutton lights
up, air-recirculation mode is activated.
Air-recirculation mode switches on automati-
cally:
Rat high outside temperatures.
Rwhile driving in a tunnel (only vehicles with a
navigation system).
The indicator lamp in the hbutton is then not
lit up. Outside air is added automatically after
about 30 minutes.
Air-recirculation mode is deactivated automati-
cally:
Rafter approximately five minutes at outside
temperatures below about 45 ‡ (7 †)
Rafter approximately five minutes when the
cooling with air-dehumidification function is
deactivated
Rafter approximately 30 minutes at outside
temperatures above about 45 ‡ (7 †) and
when the cooling with air-dehumidification
function is active
Convenience opening/pre-entry cli-
mate control
GWARNING
During convenience opening, body parts
could be drawn in or become trapped
between the side window and the door frame.
There is a risk of injury.
Monitor the entire opening procedure when
using convenience opening. When opening,
make sure that nobody touches the side win- dow. Release the %switch immediately if
somebody becomes trapped, to interrupt the
opening procedure.
XPre-entry climate control and conveni-
ence opening with the key: press and hold
the % button on the key.
The side windows open automatically and the
blower of the climate control system is acti-
vated.
XRelease the %button.
iAt high interior temperatures, the blower is
also switched on when a door is opened. This
means that slightly cooled air enters the vehi-
cle interior after the engine is started, to cool
the vehicle more rapidly.
Switching the residual heat function
on/off
General notes
Only vehicles with dual-zone automatic climate
control have the residual heat function.
Once the engine is switched off, it is possible to
make use of the residual heat of the engine to
continue heating or ventilating the front com-
partment of the vehicle for approximately
30 minutes. The heating or ventilation time
depends on the set interior temperature.
Switching the function on/off
XTurn the key to position 0in the ignition lock
or remove it.
XPress the Ìbutton.
If the residual heat function is activated, the
indicator lamp in the Ìbutton comes on.
The blower will run at a low speed regardless
of the airflow setting.
If you activate the residual heat function at
high temperatures, only the auxiliary ventila-
tion will be activated. The blower then runs at
medium speed.
The residual heat function switches off auto-
matically
Rafter approximately 30 minutes
Rif the starter battery's condition of charge is
too low
Rwhen you switch on the ignition
Operating the climate control system119
Climate control
Z

The air vents can only be adjusted on vehicles
with rear-compartment air conditioning.
Vehicles with rear-compartment air condition-
ing: in heating mode, the air in the rear com-
partment is automatically distributed in the foot-
wells and roof area after the coolant has
reached the required temperature. In cooling
mode, in the initial phase the air is distributed in
the footwells and roof area of the hot vehicle,
and subsequently only in the roof area.
XTo open: turn thumbwheel :of the rear air
vent to the center position.
XTo close: turn thumbwheel :to the upper or
lower end position.
Adjusting the air vents121
Climate control
Z

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission is
locked in positionP.The vehicle electronics are malfunctioning.
XHave the vehicle electronics checked immediately at a qualified
specialist workshop.
The acceleration charac-
teristics have deteriora-
ted noticeably.
The transmission does
not shift.The transmission is in emergency mode.
It is only possible to shift into second gear or reverse gear R.
XStop the vehicle.
XDepress the brake pedal.
XMove the selector lever to positionP.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XDepress the brake pedal.
XMove the selector lever to positionDor R.
In position D, the transmission shifts into second gear; in position R,
the transmission shifts into reverse gear.
XHave the transmission checked immediately at a qualified specialist
workshop.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. Improper handling of
fuel creates a risk of fire and explosion.
Avoid fire, open flames, smoking and creating
sparks under all circumstances. Switch off the
engine and, if applicable, the auxiliary heating
before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
RIf fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
RImmediately change out of clothing which
has come into contact with fuel.
GWARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Always touch the vehicle body before opening
the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged.
134Refueling
Driving and parking

Mercedes-Benz recommends that you have the
maximum permissible speed programed at a
Mercedes-Benz Commercial Van Center.
Before overtaking, take into consideration that
the engine speed limiter prevents the speed
increasing beyond the programmed permissible
maximum speed.
Driving abroad
Service
An extensive network of authorized Mercedes-
Benz Centers is also at your disposal when you
are traveling abroad. Nevertheless, please bear
in mind that service facilities or replacement
parts may not always be immediately available.
The relevant workshop directories are available
from any Mercedes-Benz Commercial Van Cen-
ter.
Fuel
In some countries, only fuels with a higher sulfur
content are available.
Unsuitable fuel can cause engine damage. You
will find information about fuel under "Service
products and capacities" (
Ypage 307).
Low-beam headlamps
General notes
When driving in countries in which traffic drives
on the opposite side of the road to the country
where the vehicle is registered, you must switch
the headlamps to symmetrical low beam. This
prevents oncoming traffic from being blinded.
Symmetrical low beam does not illuminate as
large an area of the edge of the road.
Vehicles with halogen headlamps
The headlamps do not need to be switched to
symmetrical low beam. The legal requirements
of countries in which traffic drives on the oppo-
site side of the road to the country where the
vehicle is registered are met without the need to
convert the headlamps.
Transport by rail
Transporting your vehicle by rail may be subject
to certain restrictions or require special meas- ures to be taken in some countries due to vary-
ing tunnel heights and loading standards.
You can obtain information on this from any
Mercedes-Benz Commercial Van Center.
Braking
Important safety notes
GWARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients
!Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
This also applies to automatic braking if you
have activated cruise control.
On long and steep downhill gradients, you
should change down to shift range 2or1 in
good time (
Ypage 130).
This should be observed in particular when driv-
ing with a laden vehicle and when towing a
trailer.
You thereby make use of the braking effect of
the engine and do not have to brake as often to
maintain the speed. This relieves the load on the
service brake and prevents the brakes from
overheating and wearing too quickly.
Heavy and light loads
GWARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
Driving tips139
Driving and parking
Z

Rthe maximum permissible gross vehicle
weight of both the towing vehicle and the
trailer
Rthe maximum permissible gross weight of
vehicle/trailer combination
The applicable permissible values that may not
be exceeded can be found:
Rin your vehicle documents
Ron the type plates for the trailer tow hitch
Ron the type plates for the trailer
Ron the vehicle identification plate
(Ypage 305)
Where the values differ, the lowest is valid.
You will find the values approved by the manu-
facturer on the vehicle identification plates and
those for the towing vehicle in the "Technical
data" section (
Ypage 316).
Your vehicle behaves differently with a trailer
than without one.
The vehicle/trailer combination:
Ris heavier
Ris restricted in its acceleration and gradient-
climbing capability
Rhas an increased braking distance
Ris more susceptible to strong crosswinds
Rrequires more sensitive steering
Rhas a larger turning circle
This may impair the handling characteristics.
When towing a trailer, always adjust your speed
to suit the road and weather conditions. Drive
carefully. Maintain a safe dista nce.
If y

ou require any further explanation regarding
the information contained in the Operating
Instructions, please contact a Mercedes-Benz
Commercial Van Center.
General notes
RObserve the legally permitted maximum
speed for vehicle/trailer combinations in the
relevant country, state or Canadian province.
Before beginning the journey, check the trail-
er's documents for the maximum permitted
speed of your trailer.
This reduces the risk of accidents.
RInstall only an approved trailer coupling on
your vehicle. Only use a ball coupling for your Metris trailer tow hitch if it has been approved
for your vehicle. More information on the
availability, mounting and installation of the trailer electrics is available at any qualified
specialist workshop.
RThe trailer coupling is one of the most impor-
tant vehicle parts with regard to road safety.
Observe the notes on operation, care and
maintenance of the trailer tow hitch (see the
manufacturer's operating instructions).
RThe bumpers of your vehicle are not suitable
for installing detachable trailer couplings.
RDo not attach rented trailer tow hitches or
other detachable trailer tow hitches to the
bumper.
RMinimize the risk of damage to the ball cou-
pling. If you do not require the ball coupling,
remove it from the ball coupling recess.
Yo u w
ill find weight information under "Techni-
cal data" (Ypage 316).
The height of the ball neck changes according to
the load on the vehicle. If this is case, use a
trailer with a height-adjustable trailer drawbar.
Driving tips
The maximum permissible speed for vehicle/
trailer combination depends on the type of
trailer. Before beginning the journey, check the
trailer's documents for the maximum permitted
speed of your trailer. Observe the legally per-
mitted maximum speed in the relevant country, state or Canadian province.
When towing a trailer, your vehicle's handling
characteristics will be different in comparison to
when driving without a trailer and it will con-
sume more fuel.
On long and steep downhill gradients, select a
lower gear.
iThis also applies if cruise control is activa-
ted.
This enables you to utilize the engine's braking
effect and you do not need to brake so heavily to keep the correct speed. This relieves the load on
the brake system and prevents the brakes from overheating and wearing too quickly. If you need
to brake additionally, to not depress the brake
pedal constantly, but periodically.
Observe the notes on ESP
®trailer stabilization
(Ypage 67).
166Towing a trailer
Driving an d parking

Cup holders in the dashboard
Cup holder in thedashboar d(example :left side of
vehicle )
Cup holders :are located on the left and the
right on top of the dashboard and on the center
console.
Bottle holder
The bottle holders are in front of the stowage
compartments in the front doors.
There are additional bottle holders on the left
and right in the rear compartment side paneling.
Observe the safety notes (
Ypage 240).
Ashtray
Front ashtray
Ashtray
Ashtray with lid :can be inserted into a cup
holder on the dashboard or into a cup holder in
the rear compartment.
Cigarette lighter
Important safety notes
GWARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette lighter.
In addition, flammable materials can ignite if:
Rthe hot cigarette lighter falls
Ra child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children
unsupervised in the vehicle.
Above all, pay attention to traffic conditions. You
could otherwise cause an accident and injure
yourself and others. Only operate the cigarette
lighter if traffic conditions permit.
242Cigarette lighter
Stowing and features

Cigarette lighter in the front compart-
ment
XTo use the cigarette lighter:turn the key to
position 1in the ignition lock (Ypage 123).
XPress in cigarette lighter :.
The cigarette lighter will pop out automati-
cally when the heating element is red-hot.
XPull the cigarette lighter out of the socket by
its handle.
The cigarette lighter socket can be used for
accessories with a maximum power consump-
tion of 180 W (15A).
If you use th esockets to connec taccessories
fo rlon gperiod swhe nth eengin eis switched off,
th estarter battery may discharge. An emer -
gency cut-off ensures that th eon-boar dvoltage
doe sno tdro pto olow. If th eon-boar dvoltage is
to olow, powe rto th esocke tis automatically
cut .Thi sensures that ther eis sufficien tpowe r
to start th eengine.
12 Vsocket
Whe nth eke yis turned to position 1in th eigni-
tion lock, th esockets can be used fo raccesso- rie
swit h a maximum powe rconsumption of
18 0 W (15 A) .
If you use th esockets fo rlon gperiod swhe nth e
engin eis switched off, th estarter battery may
discharge. If th eon-boar dvoltage is to olow, it
might then no longer be possible to start th e
engine.
The socke tin th ecenter console an dth esocke t
in th esid eof th ecargo compartment are no t
automatically deactivated if th eon-boar dvolt -
age is low. The additional sockets in th erear
compartment are automatically deactivated if
th eon-boar dvoltage is low.
Additional 12 Vsockets may be located in th e
corner trim next to th etailgate an din th esid e
trim on th elef tan dright-han dsides.
XLif tup th ecove rof socke t: .
Mobile communications equipment
GWARNING
Operatin gmobile information systems an d
communication devices whil edrivin gwill dis -
tract you from traffic conditions. In addition ,
you could then los econtro lof th evehicle.
There is aris kof an accident.
Only operat ethese devices whe nth evehicle
is stationary.
Observe th elegal requirements fo rth ecountr y
in whic hyou are currently drivin gwhe noperat -
in g mobile communication equipment .
Please remember, anavigation syste mdoe sno t
supply information on th eload-bearin gcapacity
of bridge sor th eoverhead clearance of under -
passes. The drive rremains responsible fo r
safet yat all times.
You an dother scan suffe rhealth-related dam -
age through electromagnetic radiation .By usin g
an exterio rantenna, apossible health ris k
caused by electromagnetic fields ,as discussed
in scientific circles ,is take ninto account. Only
hav eth eexterio rantenn ainstalled by aqualifie d
specialis tworkshop .
Failur eto observe th eMercedes-Ben zinstalla-
tion specification scan result in th einvalidation
of your vehicle' soperatin gpermit .
You will fin d
i
nformation on retrofitting electrical
or electronic equipment under “Vehicle elec -
tronics” (
Ypage 305).
Mobile communications equipment243
Stowing an d features
Z

containers. Always keep service products outof the reach of children.
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
Coolant contains glycol and is therefore poison-
ous. Also observe the safety notes under "Ser-
vice products and capacities" (
Ypage 306).
GWARNING
The cooling system is pressurized, particularly
when the motor is warm. If you open the cap,
you could be scalded if hot coolant sprays out.
There is a risk of injury.
Let the engine cool down before you open the
cap. Wear gloves and eye protection. Slowly
open the cap to relieve pressure.
Only check the coolant level and/or fill the cool-
ant if the vehicle is on a level surface and the
engine has cooled down. The coolant tempera-
ture must be below 122 ‡ (50 †).
!Check the engine cooling and heating sys-
tem regularly for leaks.
If a large quantity of coolant is lost, have the
cause traced and rectified at a qualified spe-
cialist workshop.
GWARNING
If antifreeze comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Let the engine cool down before you add anti-
freeze. Make sure that antifreeze is not spilled
next to the filler neck. Thoroughly clean the
antifreeze from components before starting
the engine.
!Take care not to spill any coolant on painted
surfaces. You could otherwise damage the
paintwork.
Example: cap and coolant expansion tankChecking the coolant level
XStop your vehicle as far away from traffic as
possible on level ground.
XSwitch off the engine.
XSecure the vehicle to prevent it from rolling
away.
XOpen the hood (Ypage 253).
XAllow the engine to cool down.
XUnscrew cap :slowly about half a turn coun-
ter-clockwise and allow excess pressure to
escape.
XTurn cap :further and remove it from cool-
ant expansion tank ;.
XCheck the coolant level.
If the coolant is up to marker bar =in the
filler neck when cold, there is a sufficient
amount of coolant in coolant expansion
tank ;.
If the coolant is approximately 0.59 in
(1.5 cm) above marker bar =in the filler neck
when warm, there is a sufficient amount of
coolant in coolant expansion tank ;.
256Engine compartment
Maintenance and care

installed in the vehicle. The vehicle's elec-
tronics system may otherwise be damaged.
!Only charge the battery using the jump-
starting connection point.
A battery charger unit specially adapted for
Mercedes-Benz vehicles and tested and
approved by Mercedes-Benz is available as an
accessory. Only this device permits the charging
of the battery in its installed position. Contact an
authorized Mercedes-Benz Commercial Van
Center for information and availability. Read the
operating instructions for your charger before
charging the battery.
Recharge the battery more frequently if you use the vehicle mainly for short trips and/or drive at
low outside temperatures.
Only charge the installed battery with a battery
charger that has been tested and approved by
Mercedes-Benz, using the jump-start connec-
tion point in the engine compartment.
XConnect the battery charger to the positive
terminal and ground terminal in the same
order as when connecting the donor battery in
the jump-starting procedure (
Ypage 274).
iIf a battery is not installed and not in service,
you should charge it every three months. This
will counter self-discharging and prevent bat-
tery damage.
Care
!
Dirty battery clamps and battery surfaces
cause leak currents which lead to the batter-
ies discharging.
!Do not use cleaning agents containing fuel.
Cleaning agents containing fuel corrode the
battery housing.
!If dirt gets into the battery cell, battery self-
discharge will increase and the battery may
be damaged.
The following points on battery care must be
observed:
XRegularly check the battery terminals and the
fastening of the negative cable to the chassis
to ensure that they are firmly seated.
XAlways keep the battery terminals and battery
surfaces clean and dry.
XLightly grease the undersides of the battery
terminals with acid-resistant grease.
XOnly clean the battery casing with a commer-
cially available cleaning product.
Care
Notes on care
GWARNING
If you use openings in the bodywork or
detachable parts as steps, you could:
Rslip and/or fall
Rdamage the vehicle and cause yourself to
fall.
There is a risk of injury.
Always use secure climbing aids, e.g. a suita-
ble ladder.
!Do not use the lower sliding door guide (car-
riage) as a step. Otherwise, you could damage
the paneling and/or the sliding door mecha-
nism.
!For cleaning your vehicle, do not use any of
the following:
Rdry, rough or hard cloths
Rabrasive cleaning agents
Rsolvents
Rcleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective films
with hard objects, e.g. a ring or ice scraper.
You could otherwise scratch or damage the
surfaces and protective film.
!Do not park your vehicle for a long period of
time directly after cleaning, particularly after
cleaning the wheel rim with wheel cleaner.
Wheel cleaner can lead to the increased cor-
rosion of the brake discs and pads. Therefore,
drive for a few minutes after cleaning. By
heating up the brakes, the brake discs and
pads dry. The vehicle can then be parked for a
long period of time.
HEnvironmental note
Only clean your vehicle at specially designed
wash bays. Dispose of empty containers and
Care265
Maintenance and care
Z