towing MERCEDES-BENZ METRIS 2019 MY19 Operator’s Manual

Trailer power supply
!
Incorrect wiring of the connector plug could,
under certain circumstances, cause malfunc-
tions in the vehicle's other electronic sys-
tems. We therefore recommend having the
connector plug wired at a qualified specialist
workshop.
!You can connect accessories with a maxi-
mum power consumption of 240 W to the
permanent power supply.
You must not charge a trailer battery using the
power supply.
Your vehicle may be equipped with various elec-
trical installations for trailer towing. Depending
on your trailer, you may need an adapter to con-
nect the electrical system of the trailer with that
of the vehicle.
The trailer socket of your vehicle is equipped at
the factory with a permanent power supply.
The permanent power supply is on the trailer
socket pin assignment 4.
Note that the permanent power supply of the
trailer is not switched off when the on-board
voltage is low. This can completely discharge
the starter battery of your vehicle.
Further information on the electrical equipment
currently installed on your vehicle and on instal-
ling trailer electrics can be obtained at any quali-
fied specialist workshop.
170Towing a trailer
Driving an d parking

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 31).
Stowage spaces and stowage com-
partments
Important safety notes
GWARNING
If you transport objects in the vehicle interior
and these are not adequately secured, they
could slip or be flung around and thereby
strike vehicle occupants. In addition, cup
holders, open stowage spaces and mobile
phone brackets may not always be able to
hold the objects placed in them in the event of
an accident. There is a risk of injury, particu-
larly in the event of sharp braking or sudden
changes of direction.
RAlways stow objects in such a way that they cannot be tossed about in these or similar
situations.
RAlways make sure that objects do not pro-
trude out of the stowage spaces, luggage
nets or stowage nets.
REnsure that closable stowage spaces are
shut before beginning your journey.
RAlways stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or large objects in
the cargo compartment.
Observe the "Loading guidelines" (
Ypage 244).
Glove box
Glove box (example: glove box with a lockable lid)
1
Unlocked
2Locked
=Glove box handle
You can lock and unlock the glove box using the mechanical key (
Ypage 70).
When you open the glove box flap, a coin holder,
a pen holder and a credit card holder are inte-
grated on the inside.
XTo open: unlock the glove box lid if neces-
sary.
XPull glove box handle =in the direction of the
arrow.
XTo close: fold the glove box up and press it
until it engages.
Eyeglasses compartment in the over-
head control panel
Eyeglasses compartment (example: luxury over-
head control panel)
240Stowage spaces and stowage compartments
Stowing and features

XTo open:briefly press cover of spectacles
compartment :.
The eyeglasses compartment opens down-
wards.
XTo close: press the cover of spectacles com-
partment :into the overhead control panel
until it engages.
Make sure that the eyeglasses compartment is
always closed while the vehicle is in motion.
Stowage net
You can use the stowage nets on the back of the
seat backrests to store small, lightweight items.
Observe the loading directions (
Ypage 244)
and the safety information about the stowage
spaces (
Ypage 240).
Sun visors
Overview
GWARNING
If the mirror cover of the vanity mirror is folded
up when the vehicle is in motion, you could be
blinded by incident light. There is a risk of an
accident.
Always keep the mirror cover folded down
while driving.
Sun visor (example with illuminated vanity mirror)
:
Mirror light
;Retainer
=Retaining clip, e.g. for a car park ticket
?Vanity mirror
AMirror cover
Vanity mirror in the sun visor
XFold up mirror cover A.
XTurn the key to position 1or 2in the ignition
lock.
Mirror lamp :lights up.
Glare from the side
XFold the sun visor down.
XPull the sun visor out of bracket ;.
XSwing the sun visor to the side.
Cup holder
Important safety notes
GWARNING
The cup holder cannot hold a container secure
whilst traveling. If you use a cup holder whilst
traveling, the container may be flung around
and liquid may be spilled. The vehicle occu-
pants may come into contact with the liquid
and if it is hot, they may be scalded. You may
be distracted from the traffic conditions and
you could lose control of the vehicle. There is a risk of an accident and injury.
Only use the cup holder when the vehicle is
stationary. Only use the cup holder for con-
tainers of the right size. Always close the con-
tainer, particularly if the liquid is hot.
!Only use the cup holders for containers of
the right size and which have lids. The drinks could otherwise spill.
Observe the loading guidelines (
Ypage 244).
Cup holder241
Stowing an d features
Z

Cup holders in the dashboard
Cup holder in thedashboar d(example :left side of
vehicle )
Cup holders :are located on the left and the
right on top of the dashboard and on the center
console.
Bottle holder
The bottle holders are in front of the stowage
compartments in the front doors.
There are additional bottle holders on the left
and right in the rear compartment side paneling.
Observe the safety notes (
Ypage 240).
Ashtray
Front ashtray
Ashtray
Ashtray with lid :can be inserted into a cup
holder on the dashboard or into a cup holder in
the rear compartment.
Cigarette lighter
Important safety notes
GWARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette lighter.
In addition, flammable materials can ignite if:
Rthe hot cigarette lighter falls
Ra child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children
unsupervised in the vehicle.
Above all, pay attention to traffic conditions. You
could otherwise cause an accident and injure
yourself and others. Only operate the cigarette
lighter if traffic conditions permit.
242Cigarette lighter
Stowing and features

Cigarette lighter in the front compart-
ment
XTo use the cigarette lighter:turn the key to
position 1in the ignition lock (Ypage 123).
XPress in cigarette lighter :.
The cigarette lighter will pop out automati-
cally when the heating element is red-hot.
XPull the cigarette lighter out of the socket by
its handle.
The cigarette lighter socket can be used for
accessories with a maximum power consump-
tion of 180 W (15A).
If you use th esockets to connec taccessories
fo rlon gperiod swhe nth eengin eis switched off,
th estarter battery may discharge. An emer -
gency cut-off ensures that th eon-boar dvoltage
doe sno tdro pto olow. If th eon-boar dvoltage is
to olow, powe rto th esocke tis automatically
cut .Thi sensures that ther eis sufficien tpowe r
to start th eengine.
12 Vsocket
Whe nth eke yis turned to position 1in th eigni-
tion lock, th esockets can be used fo raccesso- rie
swit h a maximum powe rconsumption of
18 0 W (15 A) .
If you use th esockets fo rlon gperiod swhe nth e
engin eis switched off, th estarter battery may
discharge. If th eon-boar dvoltage is to olow, it
might then no longer be possible to start th e
engine.
The socke tin th ecenter console an dth esocke t
in th esid eof th ecargo compartment are no t
automatically deactivated if th eon-boar dvolt -
age is low. The additional sockets in th erear
compartment are automatically deactivated if
th eon-boar dvoltage is low.
Additional 12 Vsockets may be located in th e
corner trim next to th etailgate an din th esid e
trim on th elef tan dright-han dsides.
XLif tup th ecove rof socke t: .
Mobile communications equipment
GWARNING
Operatin gmobile information systems an d
communication devices whil edrivin gwill dis -
tract you from traffic conditions. In addition ,
you could then los econtro lof th evehicle.
There is aris kof an accident.
Only operat ethese devices whe nth evehicle
is stationary.
Observe th elegal requirements fo rth ecountr y
in whic hyou are currently drivin gwhe noperat -
in g mobile communication equipment .
Please remember, anavigation syste mdoe sno t
supply information on th eload-bearin gcapacity
of bridge sor th eoverhead clearance of under -
passes. The drive rremains responsible fo r
safet yat all times.
You an dother scan suffe rhealth-related dam -
age through electromagnetic radiation .By usin g
an exterio rantenna, apossible health ris k
caused by electromagnetic fields ,as discussed
in scientific circles ,is take ninto account. Only
hav eth eexterio rantenn ainstalled by aqualifie d
specialis tworkshop .
Failur eto observe th eMercedes-Ben zinstalla-
tion specification scan result in th einvalidation
of your vehicle' soperatin gpermit .
You will fin d
i
nformation on retrofitting electrical
or electronic equipment under “Vehicle elec -
tronics” (
Ypage 305).
Mobile communications equipment243
Stowing an d features
Z

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 31).
Where will I find...?
Vehicle tool kit
General notes
Depending on the equipment version of the vehi- cle, the vehicle tool kit is:
Rin the seat base of the left front seat
Rin the rear stowage compartment
Rin the tool holder in the cargo compartment
Apart from some country-specific variants, vehi-
cles without a spare wheel are not equipped
with tire-changing tools. If your vehicle is equip-
ped with tire-changing tools, these are in the
vehicle tool kit. If the vehicle tool kit is stowed in
the driver's seat base, the jack is in a separate
holder in the cargo compartment on the right-
hand side of the vehicle next to the tailgate/rear door (
Ypage 274).
Some tools for changing a wheel are specific to
the vehicle. For more information on which tools are required and approved to perform a wheel
change on your vehicle, consult a qualified spe-
cialist workshop.
Necessary tire-changing tools can include, for
example:
Rjack
Rlug wrench
Rratchet wrench
iThe jack has a maximum weight of 7.5 kg
depending on the vehicle's equipment.
The maximum payload of the jack can be
found on the sticker on the jack itself.
The jack is maintenance-free. In the event of a malfunction, please contact a qualified spe-
cialist workshop.
Stowage compartment in the seat base
Stowage compartment in the seat base of the left
front seat
XTo open: press both latching springs :down
and release cover ;upwards from the seat
base.
XRemove cover ;by pulling upwards at an
angle from the seat base.
XRemove the clamping strap and remove the
vehicle tool kit.
For vehicles equipped with tire-changing
tools, the jack is in a separate holder in the
cargo compartment on the right-hand side of
the vehicle next to the tailgate/rear door
(
Ypage 274).
XTo close: after stowing the vehicle tool bag,
insert cover ;in front of the stowage com-
partment in the seat base and fold shut.
Latching springs :of cover ;must engage
audibly.
Stowage compartment in the rear
Opening/closing the stowage compart-
ment
Stowage compartment in the rear on the right-hand
side of the vehicle
272Where will I find...?
Breakdown assistance

XTo open:turn top rotary catch :clockwise
and bottom rotary catch :counter-clock-
wise.
XRemove cover ;.
XTo close:insert cover ;.
XTurn top rotary catch :counter-clockwise
and bottom rotary catch :clockwise.
XFold down the rear seat.
Removing/stowing vehicle tool kit and
jack
Depending on the equipment version of the vehi-
cle, the vehicle tool kit and the jack are stowed
either in a stowage tray or in a tool holder with a
cover.
Stowage compartment with stowage tray
XTo remove tools: open the stowage com-
partment.
XOpen clamping strap =and remove jack ?
by pulling it upwards at an angle from the
stowage tray compartment.
XRemove vehicle tool bag Aupwards from the
stowage tray compartment.
XTo stow tools: insert vehicle tool bag Ainto
the front compartment of the stowage tray.
XBefore stowing, wind jack ?to the fully
closed position and place it so that the hand
wheel is facing downwards and the plate is
facing inwards at an angle.
XInsert jack ?into the back compartment of
the stowage tray.
XPress jack ?into the upper holder and fasten
clamping strap =.
The jack is secured.
XClose the stowage compartment.
Stowage compartment with tool holder
XTo remove tools: open the stowage com-
partment.
XRemove clamping strap C.
XRemove tool holder cover B.
XCarefully pull the tool kit and jack out of the
stowage compartment. Lift the jack slightly
before removing it and turn it to a diagonal
position in the stowage compartment.
XTo stow tools:before stowing, wind the jack
to the fully closed position and place it so that
the hand wheel is facing forwards and the
plate is facing inwards.
XPlace the jack and vehicle tool kit into the tool holder.
XReplace tool holder cover B.
XTighten clamping strapC.
XClose the stowage compartment.
Stowage space in the cargo compart-
ment
Tool holder in the cargo compartment
Tool holder in the cargo compartment on the right-
hand side of the vehicle
Where will I find...?273
Breakdown assis tance

XTo remove tools:release clamping strap ;.
XRemove tool holder cover :
XCarefully pull the tool kit and jack out of the
tool holder.
XTo stow tools:before stowing, wind the jack
to the fully closed position and place it so that
the hand wheel is facing forwards and the
plate is facing inwards.
XPlace the jack and vehicle tool kit into the tool
holder.
XReplace tool holder cover :.
XTighten clamping strap;.
Separate holder for jack
Holder for the jack in the cargo compartment on
the right-hand side of the vehicle
The vehicle tool kit or tire-changing tools are in
the seat base of the left front seat (Ypage 272).
XTo remove the jack:release clamping
strap :.
XPull jack ;out of the upper holder and from
the lower fixture =.
XTo stow the jack: before stowing, wind the
jack to the fully closed position and place it so
that the hand wheel is facing forwards and the plate is facing inwards.
XPlace jack ;onto lower fixture =.
XPress jack;into the upper holder and fasten
clamping strap :.
The jack is secured.
First-aid kit
Removing the first-aid kit
The first-aid kit is located in the stowage com-
partment in the front-passenger door.
iCheck the expiration date on the first-aid kit
at least once a year. Replace any expired or
missing contents.
Observe the legal requirements of the country
in which you are currently driving.
Flat tire
In your vehicle, you will find a sticker with the
Mercedes-Benz Service24h telephone number,
e.g. on the B-pillar on the driver's side.
For vehicles with a spare wheel, information on
breakdown assistance in the event of a flat tire
can be found under "Wheels and tires"
(
Ypage 298).
Jump-starting
Important safety notes
GWARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery.
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten-
tion.
GWARNING
A discharged battery can freeze at tempera-
tures below freezing point. When jump-start-
ing the vehicle or charging the battery, gases can escape from the battery. There is a risk of
an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
274Jump-starting
Breakdo wn assis tance

XConnect the negative terminal clamp of the
jumper cable to negative terminal;of the
donor veh icle's battery, and then to earth
contact ?of your own veh icle.
XInsert the key into the ignition lock and start
the engine.
You can now switch electrical consumers
back on except the lighting system.
XBefore disconnecting the jumper cables, let
the engine run for several minutes.
XDisconnect the negative terminal of the
jumper cable from earth contact ?and then
from negative terminal ;of the donor veh i-
cle's battery.
XDisconnect the positive terminal clamp of the
jumper cable from positive terminal Aon the
jump-starting connection point, and then
from positive terminal =of the donor veh i-
cle's battery.
Contact protection cover :isautomatically
returned forwards to its original position by
the spring force and the jump-starting con-
nection pointis closed.
XPosition the cover on positive terminal =of
the donor veh icle's battery.
You can now switch on the lighting system.
XHave the battery checked at a qualified spe-
cialist workshop.
Tow-starting and towing away
Important safety notes
GWAR NING
Functions relevant to safety are restricted or
no longer availab leif:
Rthe engine isnot running.
Rthe brake system or the power steering is
malfunctioning.
Rthere isa malfunction inthe voltage supply
or the veh icle's electrical system.
If your veh icle is bein g towed, much more
force may benecessary to steer or brake.
There isa risk of an acc ident.
In such cases, use a tow bar. Before to wing,
make sure that the steering moves freely.
GWARNING
You can no longer steer the vehicle ifthe
steering wheel lock has been engaged. There
is a risk of an accident.
Alwa ysswit ch off the ignition when to wingthe
vehicle with a tow cable or a tow bar.
GWARNING
When to wingor tow-starting another vehicle
and its weight isgreater than the permissible
gross weight of your vehicle, the:
Rthe to wingeye could detach itself
Rthe vehicle /trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
In formation on the gross vehicle weight can be
found on the vehicle identification plate
(
Ypage 305).
!Secure the tow rope or tow bar to the to wing
eye or trailer tow hitch only. Otherwise, the
vehicle could become damaged.
!Do not use the to wingeye for recovery, this
could damage the vehicle. If indoubt, recover
the vehicle with a crane.
!Drive slowly and smoothly when to wing.
Excessive tractive power could otherwise
damage the vehicles.
!Shift the automatic transmission to Nand
do not open the driver's or front passenger's
door during to wing. The automatic transmis-
sion may otherwise shift to position P,whic h
could damage the transmission.
!The vehicle can be towed a maximum of
30 miles (50km ).The to wingspeed of 30 mph
(50 km/h) must not be exceeded.
If the vehicle has to betowed more than
30 mile
s(50k
m) ,the entire vehicl emust be
raised and transported.
When towing away, you must observe the legal
requirements for the country in which you are
currently driving.
It is better to have the vehicle transported than
to have it towed.
276Tow-starting and towing away
Breakdown assistance

Have the vehicle transported on a transporter or
trailer if it has transmission damage.
The automatic transmission must be in position
iwhen the vehicle is being towed away. If the
automatic transmission cannot be shifted to
position i, have the vehicle transported on a
transporter or trailer.
The battery must be connected and charged.
Otherwise, you:
Rcannot turn the key to position 2in the igni-
tion lock.
Rcannot shift the transmission to position i.
Before the vehicle is towed, switch off the auto-
matic locking feature (
Ypage 74). You could
otherwise lock yourself out of the vehicle when
pushing or towing away the vehicle.
Installing/removing the towing eye
The fixture for the front towing eye is located in the
bumper.
The rear towing eye is located under the bumper.
If you tow or tow-start a vehicle, attach the tow-
ing device to rear towing eye ;.
If your vehicle is equipped with a trailer tow
hitch, attach the towing device to the trailer tow
hitch (
Ypage 165). Installing the front towing eye
XTake the towing eye and screwdriver from the
vehicle tool kit (Ypage 272).
XPress the arrow on the cover
:and remove
cover :from the opening.
You will see the fixture for the towing eye.
XScrew in the towing eye clockwise to the stop.
XInsert the screwdriver into the towing eye and
tighten the towing eye.
XStow the screwdriver in the vehicle tool kit
(Ypage 272).
Removing the front towing eye
XRemove the screwdriver from the vehicle tool
kit (Ypage 272).
XInsert the screwdriver into the towing eye and
turn the screwdriver counter-clockwise.
XUnscrew the towing eye.
XInsert cover :with the lug at the top and
press it in at the bottom until it engages.
XStow the towing eye and the screwdriver with
the vehicle tool kit (Ypage 272).
Towing with the rear axle raised
!
Vehicles with automatic transmission must
not be towed with the rear axle raised. The
vehicle/trailer combination may otherwise
swerve or even roll over.
!The ignition must be switched off if the vehi-
cle is being towed with the front or rear axle
raised. Otherwise, ESP
®may intervene and
damage the brake system.
XSwitch on the hazard warning lamps
(Ypage 98).
XTurn the front wheels to the straight-ahead
position.
XRelease the parking brake.
XIf necessary, turn the key to position 0in the
ignition lock and remove it.
XTake the key with you when leaving the vehi-
cle.
XDo not exceed the towing speed of 30 mph
(50 km/h).
Please observe the important safety instruc-
tions when towing your vehicle with the rear axle
raised (
Ypage 276).
Tow-starting and towing away277
Breakdown assistance
Z