fuel type MERCEDES-BENZ METRIS 2019 MY19 Operator’s Manual

Climate controlAir conditioning in the rear com-
partment ........................................ 113
Control panel for dual-zone auto-
matic climate control .................... .112
Controlling automatically ...............1 15
Cooling with air dehumidification .. 114
Defrosting the windows ................. 118
Defrosting the windshield .............. 117
Important safety notes .................. 110
Information on dual-zone auto-
matic climate control ..................... 112
Information on TEMPMATIC (air-
conditioning system) ..................... 111
Overview of systems ......................1 10
Problem with the rear window
defroster ........................................ 118
Rear-compartment air condition-
ing ................................................. 113
Refrigerant ..................................... 312
Refrigerant filling capacity ............. 312
Setting the air distribution ............. 116
Setting the air vents ......................1 20
Setting the airflow ......................... 116
Setting the temperature ................ 115
Switching air-recirculation mode
on/off ............................................ 118
Switching on/off ........................... 113
Switching residual heat on/off ...... 119
Switching the rear window
defroster on/off ............................ 118
Switching the synchronization
function on and off ........................ 117
TEMPMATIC control panel (air
conditioning) .................................. 111
Clock
Setting (vehicle without steering
wheel buttons) ............................... 178
Cockpit
Instrument cluster (vehicle with
steering wheel buttons) ................... 39
Instrument cluster (vehicle with-
out steering wheel buttons) ............. 37
Overview .......................................... 36
see Instrument cluster
Coffee cup symbol
see ATTENTION ASSIST COL
LISION PREVENTION ASSIST
Activating/deactivating the dis-
tance warning function .................. 187
Adaptive Brake Assist .................... 147
Display message ............................ 216
Distance warning function ............. 146
Operation/notes ............................ 146
Collision warning
see COLLISION PREVENTION ASSIST
COMAND display
Cleaning ......................................... 270
Combination switch ............................ 98
Communications equipment
Operation ....................................... 243
Type approval/frequency .............. 305
Consumption statistics
Fuel (vehicle with steering wheel
buttons) ......................................... 181
Fuel (vehicle without steering
wheel buttons) ............................... 174
Control panel
Above the windshield ....................... 43
Center console ................................ 42
Climate control ................................ 42
Driver's door ....................................4 3
Convenience closing feature .............. 83
Convenience opening
With the SmartKey ........................ .119
Convenience opening feature ............ 83
Conversions/equipment .................... 32
Coolant (engine)
Adding ...........................................2 57
Checking the level ......................... 255
Display messages (vehicle with
steering wheel buttons) ................. 215
Display messages (vehicle with-
out steering wheel buttons) ........... 200
Displaying the temperature (on-
board computer) ............................ 175
Filling capacity ............................... 312
Notes ............................................. 311
Temperature display in the instru-
ment cluster .................................. 172
Warning lamp ................................. 227
Cooling
see Climate control
Crosswind Assist ................................. 67
8Index

Scope ............................................ 272
Storage location ............................ 272
Stowage compartment in the rear..272
Stowage space in the cargo com-
partment ........................................ 273
Ventilation
see Climate control
VIN
Engine compartment ..................... 306
Type plate ...................................... 305
W
WarningStickers ...........................................2 9
Warning and indicator lamps
ABS ................................................ 224
Brakes ...........................................2 23
Check Engine ................................. 227
COLLISION PREVENTION ASSIST .. 229
Coolant .......................................... 227
Distance warning ........................... 229
Door ............................................... 231
ESP
®.............................................. 224
ESP®OFF ....................................... 226
Fuel tank ........................................ 227
General notes ................................ 221
Overview (vehicle with steering
wheel buttons) ................................. 40
Overview (vehicle without steer-
ing wheel buttons) ........................... 38
Parking brake ................................ 136
PASSENGER AIR BAG OFF ...............4 6
Rear doo r...................................... .231
Reserve fuel ................................... 227
Restraint system ............................ 226
Seat belt ........................................ 222
Sliding door ................................... 231
Steering ......................................... 231
Tire pressure monitor .................... 230
Warranty .............................................. 27
Washer fluid
Adding ...........................................2 58
Capacities ...................................... 313
Display messages (vehicle with
steering wheel buttons) ................. 221
Display messages (vehicle with-
out steering wheel buttons) ........... 205 Notes ............................................. 313
Wheel and tire combination
see Tires
Wheel bolt tightening torque ........... 301
Wheels
Changing a wheel .......................... 298
Checking ........................................ 280
Cleaning ......................................... 268
Important safety notes .................. 279
Interchanging/changing ................ 298
Mounting a new wheel ................... 300
Mounting a whe el .......................... 299
R

emoving a wheel .......................... 300
Removing and mounting the spare wheel ............................................. 303
Snow chains .................................. 282
Storing ...........................................2 98
Tightening torque ........................... 301
Wheel/tire combinations ...............3 02
Window curtain air bag
Display message (vehicle with
steering wheel buttons) ................. 211
Display message (vehicle without
steering wheel buttons) ................. 197
Operation ......................................... 52
Windows
see Side windows
Windshield
Cleaning ......................................... 267
Defrosting ...................................... 117
Windshield washer fluid
Adding ...........................................2 58
Windshield wiper
Setting the sensitivity of the rain
sensor (vehicle with steering
wheel buttons) ............................... 190
Setting the sensitivity of the rain
sensor (vehicle without steering
wheel buttons) ............................... 177
Windshield wiper
see Windshield
Windshield wipers
Problem (malfunction) ................... 109
Rear window wiper ........................ 106
Replacing the wiper blades ............ 107
Switching on/off ........................... 106
Winter driving
Slippery road surfaces ................... 141
Index25

they provide an indication of air bag deploy-
ment.
The vehicle can be deformed considerably, with-
out an air bag being deployed. This is the case if
only parts which are relatively easily deformed
are affected and the rate of deceleration is not
high. Conversely, air bags may be deployed eventhough the vehicle suffers only minor deforma-
tion. This is the case if, for example, very rigid
vehicle parts such as longitudinal body mem-
bers are hit, and sufficient deceleration occurs
as a result.
If the restraint system control unit detects a side
impact or if the vehicle rolls over, the applicable
components of the restraint system are
deployed independently of each other depend-
ing on the apparent type of accident.
RSide impact air bag and pelvis air bag on the
side on which an impact occurs, independent
from the Emergency Tensioning Device and
seat belt usage
The side impact air bag on the front-
passenger side deploys under the following
conditions:
-the OCS system detects that the front-
passenger seat is occupied or
-the seat belt buckle tongue is engaged in
the belt buckle of the front-passenger seat
RWindow curtain air bag on the side of impact,
independently of the use of the seat belt and
independently of whether the front-
passenger seat is occupied
REmergency Tensioning Devices, if the system
determines that deployment can offer addi-
tional protection in this situation
RWindow curtain air bags on the driver's and
front-passenger side in certain situations
when the vehicle rolls over, if the system
determines that deployment can offer addi-
tional protection to that provided by the seat
belt
iNot all air bags are deployed in an accident.
The different air bag systems work independ- ently of each other.
How the air bag system works is determined
by the severity of the accident detected,
especially the vehicle deceleration or accel-
eration and the apparent type of accident:
RFrontal collision
RSide impact
RRollover
Automatic measures after an acci-
dent
Immediately after an accident, the following
measures are implemented, depending on the
type and severity of the impact:
Rthe hazard warning lamps are activated
Rthe emergency lighting in the interior is acti-
vated
Rthe vehicle doors are unlocked
Rthe front side windows are lowered
Rair-recirculation mode is activated
Rclimate control is switched off
Rthe engine is switched off and the fuel supply
is cut off
Children in the vehicle
Important safety notes
Accident statistics show that children secured
in the rear seats are safer than children secured
in the front-passenger seat. For this reason,
Mercedes-Benz strongly advises that you install
a child restraint system on a rear seat. Children
are generally better protected there.
If a child younger than twelve years old and
under 5 ft (1.50 m) in height istraveling in the
vehicle:
Ralways secure the child in a child restraint
system suitable for Mercedes-Benz vehicles.
The child restraint system must be appropri-
ate to the age, weight and size of the child.
Rbe sure to observe the instructions and safety
notes in this section in addition to the child
restraint system manufacturer's installation
instructions.
Ralways observe the instructions and safety
notes on the "Occupant classification system (OCS)". (
Ypage 52)
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
58Children in the vehicle
Safety

Always use the hands-free system for telephon-
ing while driving. Only use the telephone if road
traffic conditions permit. If this is not the case,
pull over to a safe location before using the tele-
phone.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is cov-
ering a distance of 44 fee t(approximately 14 m)
every second.
Drive sensibly – save fuel
In order to save fuel, observe the following tips:
XThe tires should always be inflated to the rec-
ommended tire pressure.
XRemove unnecessary loads.
XRemove roof carriers when they are not nee-
ded.
XWarm up the engine at low engine speeds.
XAvoid frequent acceleration or braking.
XHave all maintenance work carried out as
indicated by the service intervals in the Main-
tenance Booklet or by the service interval dis-
play.
Fuel consumption also increases when driving in cold weather, in stop-start traffic and in moun-
tainous terrain.
Overrun cutoff
If you are in overrun mode and take your foot off
the accelerator pedal, the fuel supply is cut off
when the engine speed is out of the idle speed
control range.
Drinking and driving
GWARNING
Drinking and driving and/or taking drugs and driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and judg-
ment.
The possibility of a serious or even fatal acci-
dent is greatly increased when you drink or
take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-
ing drugs.
Emission control
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous substances in exhaust
fumes within legal limits.
These systems only work optimally if they are
maintained exactly in accordance with the man-
ufacturer's specifications. Any work on the
engine should therefore be carried out by quali-
fied and authorized Mercedes-Benz technicians.
The engine settings must not be changed under
any circumstances. In addition, all specific
maintenance work must be carried out at regu-
lar intervals and in accordance with the service
requirements of the dealer listed here on the
inside title page. Details can be found in the
Maintenance Booklet.
Speed limiter
GWARNING
Exceeding the stated tire load-bearing capa-
city and the approved maximum speed could
lead to tire damage or the tire bursting. There is a risk of accident.
Therefore, only use tire types and sizes
approved for your vehicle model. Observe the
tire load rating and speed rating required for
your vehicle.
As the driver, you must be aware of the maxi-
mum design speed of the vehicle and the maxi- mum permissible speed based on the tires (tire
and tire pressure). In particular, also observe the tire approval regulations for each country.
You must not exceed the speed limit for the tires
indicated by the speed rating. The speed rating
is stated in the tire tables (
Ypage 302).
You can permanently limit the permissible max-
imum speed of your vehicle, e.g. for driving on
winter tires.
138Driving tips
Driving and parking

Rthe maximum permissible gross vehicle
weight of both the towing vehicle and the
trailer
Rthe maximum permissible gross weight of
vehicle/trailer combination
The applicable permissible values that may not
be exceeded can be found:
Rin your vehicle documents
Ron the type plates for the trailer tow hitch
Ron the type plates for the trailer
Ron the vehicle identification plate
(Ypage 305)
Where the values differ, the lowest is valid.
You will find the values approved by the manu-
facturer on the vehicle identification plates and
those for the towing vehicle in the "Technical
data" section (
Ypage 316).
Your vehicle behaves differently with a trailer
than without one.
The vehicle/trailer combination:
Ris heavier
Ris restricted in its acceleration and gradient-
climbing capability
Rhas an increased braking distance
Ris more susceptible to strong crosswinds
Rrequires more sensitive steering
Rhas a larger turning circle
This may impair the handling characteristics.
When towing a trailer, always adjust your speed
to suit the road and weather conditions. Drive
carefully. Maintain a safe dista nce.
If y

ou require any further explanation regarding
the information contained in the Operating
Instructions, please contact a Mercedes-Benz
Commercial Van Center.
General notes
RObserve the legally permitted maximum
speed for vehicle/trailer combinations in the
relevant country, state or Canadian province.
Before beginning the journey, check the trail-
er's documents for the maximum permitted
speed of your trailer.
This reduces the risk of accidents.
RInstall only an approved trailer coupling on
your vehicle. Only use a ball coupling for your Metris trailer tow hitch if it has been approved
for your vehicle. More information on the
availability, mounting and installation of the trailer electrics is available at any qualified
specialist workshop.
RThe trailer coupling is one of the most impor-
tant vehicle parts with regard to road safety.
Observe the notes on operation, care and
maintenance of the trailer tow hitch (see the
manufacturer's operating instructions).
RThe bumpers of your vehicle are not suitable
for installing detachable trailer couplings.
RDo not attach rented trailer tow hitches or
other detachable trailer tow hitches to the
bumper.
RMinimize the risk of damage to the ball cou-
pling. If you do not require the ball coupling,
remove it from the ball coupling recess.
Yo u w
ill find weight information under "Techni-
cal data" (Ypage 316).
The height of the ball neck changes according to
the load on the vehicle. If this is case, use a
trailer with a height-adjustable trailer drawbar.
Driving tips
The maximum permissible speed for vehicle/
trailer combination depends on the type of
trailer. Before beginning the journey, check the
trailer's documents for the maximum permitted
speed of your trailer. Observe the legally per-
mitted maximum speed in the relevant country, state or Canadian province.
When towing a trailer, your vehicle's handling
characteristics will be different in comparison to
when driving without a trailer and it will con-
sume more fuel.
On long and steep downhill gradients, select a
lower gear.
iThis also applies if cruise control is activa-
ted.
This enables you to utilize the engine's braking
effect and you do not need to brake so heavily to keep the correct speed. This relieves the load on
the brake system and prevents the brakes from overheating and wearing too quickly. If you need
to brake additionally, to not depress the brake
pedal constantly, but periodically.
Observe the notes on ESP
®trailer stabilization
(Ypage 67).
166Towing a trailer
Driving an d parking

Engine
Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
;NThe yellow Check Engine warning lamp lights up while the engine is running.
There may be a malfunction, for example:
Rin the engine management
Rin the transmission management
Rin the fuel injection system
Rin the exhaust system
Rin the ignition system (for vehicles with a gasoline engine)
Rin the fuel system
The emission limit values may be exceeded and the engine may be running in
emergency mode.
XHave the vehicle checked as soon as possible at a qualified specialist workshop.
æN The yellow reserve fuel warning lamp is on while the engine is running.
The fuel level has dropped to the reserve range.
XRefuel at the nearest gas station.
?N The red coolant warning lamp comes on while the engine is running.
On vehicles without steering wheel buttons, the coolant temperature gage is at the
start of the bar display (
Ypage 175).
On vehicles with steering wheel buttons, the coolant temperature gage is at the
start of the scale in the instrument cluster (
Ypage 39).
The temperature sensor for the coolant temperature gage is faulty.
The coolant temperature is no longer being monitored. There is a risk of engine
damage if the coolant temperature is too high.
XStop the vehicle immediately, paying attention to road and traffic conditions,
and switch off the engine. Do not continue driving under any circumstances.
XSecure the vehicle to prevent it from rolling away (Ypage 135).
XConsult a qualified specialist workshop.
Indicator and warning lamps in the instrument cluster227
On-board computer and displays
Z

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 31).
Important safety notes
GWarning
A flat tire severely impairs the driving, steer-
ing and braking characteristics of the vehicle.
There is a risk of an accident.
do not drive with a flat tire. Immediately
replace the flat tire with your spare wheel, or
consult a qualified specialist workshop.
GWARNING
If wheels and tires of the wrong size are used, the wheel brakes or suspension components
may be damaged. There is a risk of an acci-
dent.
Always replace wheels and tires with those
that fulfill the specifications of the original
part.
When replacing wheels, make sure to use the
correct:
Rdesignation
Rmodel
When replacing tires, make sure to use the
correct:
Rdesignation
Rmanufacturer
Rmodel
Accessories that are not approved for your vehi-
cle by Mercedes-Benz or are not being used cor-
rectly can impair operating safety. Before purchasing and using non-approved
accessories, visit a qualified specialist work-
shop and inquire about:
Rsuitability
Rlegal stipulations
Rfactory recommendations
Information on the dimensions and types of
wheels and tires for your vehicle can be found
under "Wheel and tire combinations"
(
Ypage 302).
Information on your vehicle's tire pressure can
be found:
Rin the Tire and Loading Information placard on
the B-pillar, driver's side
Rin the tire pressure table inside the fuel filler
flap (Ypage 283)
Runder "Tire pressure tables" (Ypage 290)
Runder "Tire pressure" (Ypage 282)
Modifications to the brake system or wheels are not permitted. The use of a spacer and brake
dust shields is not permitted. This invalidates
the general operating permit for the vehicle.
Further information on wheels and tires can be
obtained at any qualified specialist workshop.
Operation
Information for a journey
If the vehicle is heavily laden, check the tire
pressures, and correct them, if necessary
(
Ypage 282).
While driving, pay attention to vibrations, noises
and unusual handling characteristics, e.g. pull-
ing to one side. This may indicate that the
wheels or tires are damaged. If you suspect that
a tire is defective, reduce your speed immedi-
ately. Stop the vehicle as soon as possible to
check the wheels and tires for damage. Hidden
tire damage could also be causing the unusual
handling characteristics. If you find no signs of
damage, have the tires and wheels checked at a
qualified specialist workshop.
When parking your vehicle, make sure that the
tires do not get deformed by the curb or other
obstacles. If it is necessary to drive over curbs,
speed humps or similar elevations, try to do so
slowly and not at a sharp angle. Otherwise, the
tires, particularly the sidewalls, can get dam-
aged.
Operation279
Wheels and tires
Z

When using a wheel/spare wheel with a new or
newly painted wheel rim, have the wheel bolts/
nuts retightened again after approximately 600
to 3,000 miles (1,000 to 5,000 km). Observe the
specified tightening torque.
Wheel and tire combination
General notes
!
Retreaded tires are neither tested nor rec-
ommended by Mercedes-Benz, since previ-
ous damage cannot always be detected on
retreaded tires. As a result, Mercedes-Benz
cannot guarantee vehicle safety if retreaded
tires are mounted. Do not mount used tires if you have no information about their previous
usage.
!For safety reasons, Mercedes-Benz recom-
mends that you only use tires, wheels and
accessories which have been specially
approved by Mercedes-Benz for your vehicle.
These tires have been specially adapted for
use with the driving safety systems, such as
ABS or ESP
®.
Only use tires, wheels or accessories tested
and approved by Mercedes-Benz. Certain
characteristics, e.g. handling, vehicle noise
emissions or fuel consumption, may other-
wise be adversely affected. In addition, when
driving with a load, tire dimension variations
could cause the tires to come into contact
with the bodywork and axle components. This could result in damage to the tires or the vehi-
cle.
Mercedes-Benz accepts no liability for dam-
age resulting from the use of tires, wheels or
accessories other than those tested and
approved.
Further information on wheels, tires and
approved combinations can be obtained from
any qualified specialist workshop.
!Large wheels: the lower the section width
for a certain wheel size, the lower the ride
comfort is on poor road surfaces. Roll comfort and suspension comfort are reduced and the
risk of damage to the wheels and tires as a
result of driving over obstacles increases.
You will find a table with the recommended tire
pressures for various vehicle loads on the inside
of your vehicle's fuel filler flap or under "Tire
pressure tables" (
Ypage 290). You can find fur-
ther information under "Tire pressure"
(
Ypage 282).
Check tire pressures regularly and only when
the tires are cold.
Notes on the vehicle equipment – always equip
the vehicle:
Rwith tires of the same size across an axle
(left/right)
Rwith the same type of tires on all wheels at a
given time (summer tires, winter tires)
iNot all wheel/tire combinations can be
installed at the factory in all countries.
Tires
R 17
TiresSteel wheels
225/55 R17 RF (XL) 101V6.5 J x 17 H2 ET 50
225/55 R17 RF (XL) 101H6.5 J x 17 H2 ET 50
R 17
TiresAlloy wheels
225/55 R17 RF (XL) 101V7 J x 17 H2 ET 51
225/55 R17 RF (XL) 101H7 J x 17 H2 ET 51
302Wheel and tire combination
Wheels and tires

iE10 fuel contains an admixture of up to 10%
bioethanol. Your vehicle is E10 compatible.
You can refuel your vehicle with E10 fuel.
iUsually you will find information about the
fuel grade on the filling pump. If there is no
identification on the filling pump, consult a
gas station attendant.
If the recommended fuel is not available, you
may as a one-off measure use regular unleaded
gasoline with an octane rating of 87 AKI/
91 RON. Be aware that your vehicle is not cer-
tified with regular unleaded gasoline with an
octane rating of 87 AKI/91 RON and that usage
of this fuel may reduce the engine's output and
increase fuel consumption. Avoid driving at full
throttle and sudden acceleration. Never refuel
using gasoline with a lower AKI/RON rating.
iIn some countries, the available gasoline
may not be sufficiently low in sulfur. This fuel can temporarily produce unpleasant odors,
especially on short journeys. The odors are
reduced as soon as sulfur-free fuel (sulfur
content < 10 ppm) is used again for refueling.
For more information about refueling
(
Ypage 134).
Fuel additives
!Operating the engine with subsequently
added fuel additives can cause engine dam-
age. Do not mix fuel additives with fuel. This
does not include additives for the removal and
prevention of deposits. Gasoline can only be
mixed with additives recommended by
Mercedes-Benz. Follow the instructions in the
product description. You can find further
information on recommended additives in any
Mercedes-Benz Commercial Van Center.
Mercedes-Benz recommends using brand-name
fuels with additives.
If you use fuels without these additives for a long
period of time, deposits can form. This primarily
forms on the inlet valve and in the combustion
chamber.
In some countries, the available fuel grade may
be inadequate. Residue could build up in the fuel
injection system as a result. In this case, in con-
sultation with a Mercedes-Benz Commercial
Van Center, the fuel should be mixed with the
cleaning additive recommended by Mercedes-
Benz. You must observe the notes and mixing
ratios indicated on the container. Do not add other fuel additives to the fuel. This
results in unnecessary costs and can damage
the engine.
Information on fuel consumption
HEnvironmental note
CO
2(carbon dioxide) is the gas which scien-
tists believe to be principally responsible for
global warming (the greenhouse effect). Your
vehicle's CO
2emissions are directly related to
fuel consumption and therefore depend on:
Refficient use of the fuel by the engine
Rdriving style
Rother non-technical factors, such as envi-
ronmental influences, road conditions or
traffic flow
You can minimize your vehicle's CO
2emis-
sions by driving carefully and having it serv-
iced regularly.
Only for certain countries: the respective cur-
rent consumption and emission values of your
vehicle can be found in the COC papers (EC
CERTIFICATE OF CONFORMITY). These docu-
ments are supplied when the vehicle is deliv-
ered.
Consumption figures were found in the currently
valid respective version:
Rfor vehicles with exhaust gas standard Euro 6
as per directive (EC) no. 715/2007
Rfor vehicles with exhaust gas standard EURO
VI as per directive (EC) no. 595/2009
Fuel consumption depends on:
Rthe vehicle version
Rthe style of driving
Rthe operating conditions
Rthe type or quality of the fuel used
The vehicle will use mor e fu
el than usual in the
following situations:
Rat very low outside temperatures
Rin city traffic
Rduring short journeys
Ron mountainous terrain
Rwhen towing a trailer
Observe the advice in the "Protection of the
environment" section to keep fuel consumption low (
Ypage 29).
308Service products and capacities
Technical data