power steering MERCEDES-BENZ R-Class 2011 W251 Owner's Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2011, Model line: R-Class, Model: MERCEDES-BENZ R-Class 2011 W251Pages: 364, PDF Size: 16.5 MB
Page 7 of 364
B
BAS (Brake Assist System) ................. 68
Battery Charging ........................................ 310
Checking (SmartKey) .......................78
Display message ............................ 226
Important safety guidelines
(SmartKey) ....................................... 77
Jump-starting ................................. 311
Safety notes .................................. 308
Belt
see Seat belts
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 210
Display message ............................ 229
Function/notes ............................. 191
Trailer towing ................................. 193
BlueTEC
AdBlue ®
......................................... 353
Adding AdBlue ®
............................. 165
Brake fluid
Notes ............................................. 355
Brake fluid level ................................ 282
Brake lamp (display message) ......... 222
Brakes ABS .................................................. 67
BAS .................................................. 68
Brake fluid (notes) .........................355
Display message ............................ 220
Maintenance .................................. 170
Parking brake ........................ 167, 171
Warning lamp ................................. 236
Braking
Important safety instructions ......... 170
Breakdown
see Accident (notes)
see Flat tire
Bulbs
Backup lamp .................................. 125
High-beam headlamps ...................124
License plate lamp .........................126
Low-beam headlamps ....................123
Overview ........................................ 122
Parking lamps ................................ 124
Replacing ....................................... 125Standing lamps (front) ...................124
Turn signals (front) ......................... 124
C
CAC (Customer Assistance Center) .........22
California
Important notice for retail
customers and lessees ....................20
Calling up a malfunction
see Display messages
Care
Carpets .......................................... 289
Car wash ........................................ 284
Display ........................................... 287
Gear or selector lever ....................288
Headlamps ..................................... 286
Notes ............................................. 283
Paint .............................................. 285
Plastic trim .................................... 287
Power washer ................................ 285
Rear view camera .......................... 287
Roof lining ...................................... 289
Seat belt ........................................ 289
Seat covers .................................... 288
Sensors ......................................... 287
Steering wheel ............................... 288
Tail pipes ....................................... 287
Trim strips ..................................... 288
Washing by hand ........................... 285
Wheels ........................................... 285
Windows ........................................ 286
Wiper blades .................................. 286
Wooden trim .................................. 288
Cargo compartment cover ............... 256
Extending ....................................... 257
Cargo compartment enlargement ... 250
Full ................................................. 251
Partial ............................................ 251
Cargo compartment floor ................. 294
Cargo net Attaching ....................................... 259
Important safety information .........258
Cargo tie down rings ......................... 255
CD player/CD changer (on-board
computer) .......................................... 203
Index5BA 251 USA, CA Edition A 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.52010-04-16T14:31:55+02:00 - Seite 5
Page 16 of 364
Switching seat heating on/off .......108
Switching the seat ventilation on/
off .................................................. 108
Seat ventilation
Indicator lamp (Malfunction) ..........109
Securing hooks .................................. 256
Sensors (cleaning instructions) ....... 287
Service indicator see Service interval display
Service interval display .................... 282
Displaying a service message (on-
board computer) ............................ 283
Service products
AdBlue ®
special additives ..............353
Brake fluid ..................................... 355
Coolant (engine) ............................ 355
Engine oil ....................................... 354
Filling capacity ............................... 351
Fuel ................................................ 352
Important safety notes ..................350
Notes ............................................. 350
Refrigerant (air-conditioning
system) .......................................... 355
Washer fluid ................................... 357
Settings
Factory (on-board computer) .........205
On-board computer .......................205
Shift ranges ....................................... 158
Side impact air bag ............................. 40
Side marker lamp (display
message) ............................................ 223
Side windows Convenience closing feature ............89
Convenience opening feature ..........89
Hinged side windows .......................88
Important safety information ...........86
Opening/closing .............................. 87
Resetting ......................................... 88
Troubleshooting ............................... 90
Sliding sunroof
Important safety information ...........91
Troubleshooting ............................... 94
see Panorama roof with power
tilt/sliding panel
see Tilt/sliding sunroof SmartKey
Changing the battery .......................78
Changing the programming .............77
Checking the battery .................74, 78
Important safety notes ....................74
Malfunction ...................................... 79
Socket ................................................ 265
2nd row of seats ............................ 265
Dashboard ..................................... 265
Front-passenger footwell ...............265
Luggage compartment ...................266
SOS
see mbrace
Spare wheel
Notes/data .................................... 346
Storage location ............................ 295
Stowing .......................................... 295
see Emergency spare wheel
Speedometer
Additional speedometer (on-
board computer) ............................ 202
Segments ...................................... 199
Setting the unit (on-board
computer) ...................................... 205
SRS (Supplemental Restraint
System) Display message ............................ 215
Introduction ..................................... 36
Warning lamp ................................. 241
Warning lamp (function) ................... 36
Standard display (on-board
computer) .......................................... 202
Starting the engine Important safety instructions ......... 150
Station
see Radio
Status line (on-board computer)
Multifunction display .....................200
Selecting the display ...................... 206
Steering (display message) .............. 234
Steering wheel Adjusting (electrically) ...................110
Adjusting (manually) ......................109
Buttons (on-board computer) ......... 199
Cleaning ......................................... 288
Important safety instructions ......... 109
Memory function (storing
settings) ......................................... 11014IndexBA 251 USA, CA Edition A 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.52010-04-16T14:31:55+02:00 - Seite 14
Page 69 of 364
orXPress the KEYLESS-GO Start-Stop button.
The KEYLESS-GO key must be in the
vehicle.
i USA only:
This device complies with the part 15 of the
FCC regulations. Operation is subject to
the following two conditions:
1. This device may not cause interference,
and
2. This device must withstand any
interference received, including
interference that may cause undesired
operation.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
i Canada only:
This device complies with the RSS-210
regulations of Industry Canada. Operation
is subject to the following two conditions:
1. This device may not cause interference,
and
2. This device must withstand any
interference received, including
interference that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
Driving safety systems
Overview of driving safety systems
In this section, you will find information about
the following driving safety systems:
R ABS ( Anti-lock Braking System)
R BAS ( Brake Assist System)
R ESP ®
(E lectronic Stability Program)
R EBD ( Electronic Brake-power Distribution)
Important safety guidelinesGWarning
The following factors increase the risk of
accidents:
R Excessive speed, especially in turns
R Wet and slippery road surfaces
R Following another vehicle too closely
The driving safety systems described in this
section cannot reduce these risks or prevent
the natural laws of physics from acting on the
vehicle. They cannot increase braking or
steering efficiency beyond that afforded by
the condition of the vehicle brakes and tires
or the traction afforded.
Only a safe, attentive, and skillful driver can
prevent accidents.
The capabilities of a vehicle equipped with the
driving safety systems described in this
section must never be exploited in a reckless
or dangerous manner which could jeopardize
the user's safety or the safety of others.
Always adjust your driving style to the
prevailing road and weather conditions and
keep a safe distance to other road users and
objects on the street.
If a driving system malfunctions, other driving
safety systems may also switch off. Observe
indicator and warning lamps that may come
on as well as messages in the multifunction
display that may appear.
i In wintry driving conditions, always use
winter tires (M+S tires) and if necessary,
snow chains. Only in this way will the
driving safety systems described in this
section work as effectively as possible.
ABS (Anti-lock Braking System)
Important safety information
GWarning
Observe "Important safety instructions"
( Y page 67).
Driving safety systems67SafetyBA 251 USA, CA Edition A 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.52010-04-16T14:31:55+02:00 - Seite 67Z
Page 82 of 364
ProblemPossible causes/consequences and M SolutionsThe engine cannot be
started using the
SmartKey.The on-board voltage is too low.XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary
( Y page 308).
or
XJump-start the vehicle ( Y page 311).
or
XConsult a qualified specialist workshop.The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle.A door is open. Therefore, the SmartKey cannot be detected as
easily.XClose the door and try to start the vehicle again.There is interference from a powerful source of radio waves.XStart your vehicle with the SmartKey in the ignition lock.Doors
Important safety guidelines
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch. Always
take the SmartKey with you and lock the
vehicle. Do not leave children unattended in
the vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
starter switch or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned by these
parts.GWarning!
Do not carry heavy or hard objects in the
passenger compartment or cargo
compartment unless they are firmly secured
in place.
Unsecured or improperly positioned cargo
increases a child’s risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
80DoorsOpening and closing
BA 251 USA, CA Edition A 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.52010-04-16T14:31:55+02:00 - Seite 80
Page 154 of 364
catalytic converter to reach its operating
temperature more quickly.
Hill start assist
Hill start assist helps you when pulling away
forwards or in reverse on an uphill gradient.
It holds the vehicle for a short time after you
have removed your foot from the brake pedal.
This gives you enough time to move your foot
from the brake pedal to the accelerator pedal
and depress it before the vehicle begins to
roll.
GWarning
Never leave the vehicle when it is held by hill
start assist. After approximately one second,
hill start assist will no longer brake your
vehicle and it could roll away.
XTake your foot off the brake pedal.
i Once you have taken your foot off the
brake pedal, the vehicle is held for around
one second.
XPull away.
Hill start assist will not function if:
R you are pulling away on a level road or a
downhill gradient.
R the transmission is in position N.
R the parking brake is applied.
R ESP ®
is malfunctioning.
Switching off the engine
Important safety instructions
GWarning
Do not turn off the engine before the vehicle
has come to a complete stop. With the engine
not running, there is no power assistance for
the brake and steering systems. In this case,
it is important to keep in mind that a
considerably higher degree of effort is
necessary to brake and steer the vehicle.
i If you cannot turn off the engine as
described here, see "Emergency engine
shut down" ( Y page 317).
Vehicles with automatic transmissionGWarning!
Keep in mind that turning off the engine alone
only will shift the automatic transmission into
neutral position N automatically.
Always shift the automatic transmission into
park position P before turning off the engine.
Otherwise the vehicle could roll away which
could result in an accident and/or serious
personal injury.
XShift the transmission to position P.
Using the SmartKey
XTurn the SmartKey to position 0 in the
ignition lock and remove it.
The immobilizer is activated.XApply the parking brake firmly.
i If you turn off the engine with the
SmartKey and then remove it from the
ignition lock or open a front door, the
automatic transmission switches to P
automatically.
Using KEYLESS-GO
XPress the Start/Stop button (Y page 149).
When the driver's door is closed, the Start/
Stop button is in position 1. When the
driver's door is opened, the Start/Stop
button moves to position 0. This
corresponds to removing the SmartKey.XApply the parking brake firmly.
i If you turn off the engine with the Start/
Stop button and open a front door, the
automatic transmission switches to P
automatically.
i The engine can be turned off while the
vehicle is in motion by pressing and holding
the Start/Stop button for three seconds.
152DrivingDriving and parking
BA 251 USA, CA Edition A 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.52010-04-16T14:31:55+02:00 - Seite 152
Page 171 of 364
Service Booklet or indicated by the service
interval indicator.
Fuel consumption is also increased by driving
in cold weather, in stop-and-go traffic, on
short trips and in mountainous areas.
Drinking and driving
GWarning
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and
judgment.
The possibility of a serious or even fatal
accident are greatly increased when you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Pedals
GWarning
Make sure absolutely no objects are
obstructing the pedals' range of movement.
Keep the driver's footwell clear of all
obstacles. If there are any floormats or
carpets in the footwell, make sure that the
pedals still have sufficient clearance.
During sudden driving or braking maneuvers,
the objects could get caught between the
pedals. You could then no longer brake or
accelerate. This could lead to accidents and
injury.
Coasting with the engine switched off
GWarning!
There is no power assistance for the steering
and the brake when the engine is not running.
Steering and braking requires significantly
more effort and you could lose control of the
vehicle and cause an accident as a result.
Do not turn off the engine while the vehicle is
in motion.
Exhaust checkGWarning
Inhalation of exhaust gas is hazardous to your
health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause
unconsciousness and possible death.
Do not run the engine in confined areas (such
as a garage) which are not properly ventilated.
If you think that exhaust gas fumes are
entering the vehicle while driving, have the
cause determined and corrected
immediately. If you must drive under these
conditions, drive only with at least one
window fully open at all times.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work optimally if they are
maintained exactly in accordance with the
manufacturer's specifications. For this
reason, all work on the engine must be carried
out by qualified and authorized Mercedes-
Benz technicians.
The engine settings must not be changed in
any circumstances. Furthermore, all specific
service work must be carried out at regular
intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Service Booklet.
Engine oil
! Vehicles with a diesel particle filter:
If the vehicle is mostly driven for short
distances, it is possible that malfunctions
may occur during the automatic cleaning of
the diesel particle filter. This can lead to
engine damage. Therefore, if you frequently
drive short distances, make sure to drive
on highways or country roads for 20
minutes at least every 500 km.
Driving tips169Driving and parkingBA 251 USA, CA Edition A 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.52010-04-16T14:31:55+02:00 - Seite 169Z
Page 236 of 364
Display messagesPossible causes/consequences and M SolutionsOnly shift to P
when vehicle is at
a standstillThe vehicle is moving.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XShift the transmission to position P.EGRisk of accident
The hood or the tailgate is open.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XClose the hood or tailgate.You have attempted to lock the vehicle with KEYLESS-GO while
the tailgate or door is open.XClose all doors and/or the tailgate.;At least one door is open. XClose all doors.D
Power Steering
Malfunction See
Operator's ManualGRisk of accident
The power steering assistance is faulty. You will need to use more
force to steer.
XCheck whether you are able to apply the extra force required.XIf you are able to steer safely: carefully drive on to a qualified
specialist workshop.XIf you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop.No ServiceYour vehicle is outside the network provider transmitter/receiver
range. XWait until the mobile phone operational readiness symbol
appears in the multifunction display.~
Bluetooth ReadyThe Bluetooth ®
connection between your mobile phone and
COMAND is not activated.XIf desired, activate the Bluetooth ®
connection between the
mobile phone and COMAND (see the separate operating
instructions).¥
Top Up Washer FluidThe washer fluid level has dropped to approximately ⅓ of the total
reservoir capacity.XAdd washer fluid ( Y page 281).234Display messagesOn-board computer and displays
BA 251 USA, CA Edition A 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.52010-04-16T14:31:55+02:00 - Seite 234
Page 289 of 364
Cleaning the sensorsXClean sensors : of the driving systems
with water, car shampoo and a soft cloth.
! When cleaning the sensors with a power
washer, maintain a distance between the
vehicle and the nozzle of the power washer
of at least 11.8 in (30 cm). Information
about the correct distance is available from
the equipment manufacturer.
Cleaning the rear view camera
XUse clear water and a soft cloth to clean
camera lens :.
!
Do not clean the camera lens and the area
around the rear view camera with a power
washer.
Cleaning the exhaust tail pipes
Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
tail pipe by cleaning it regularly, especially in
winter and after washing.
! Do not clean the exhaust tail pipes with
alkaline-based cleaning agents, such as
wheel cleaner.
XClean the exhaust tail pipes with a chrome
care product tested and approved by
Mercedes-Benz.
Interior care
Cleaning the display
XBefore cleaning the display, make sure that
it is switched off and has cooled down.XClean the display surface using a
commercially-available microfiber cloth
and TFT/LCD display cleaner.XDry the display surface using a dry
microfiber cloth.
! For cleaning, do not use any of the
following:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household
cleaning agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to
irreparable damage to the display.
Cleaning the plastic trim
GWarning!
When cleaning the steering wheel boss and
dashboard, do not use cockpit sprays or
cleaning agents containing solvents. Cleaning
agents containing solvents cause the surface
to become porous, and as a result, plastic
Care287Maintenance and careBA 251 USA, CA Edition A 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.52010-04-16T14:31:55+02:00 - Seite 287Z
Page 315 of 364
Towing away
Important safety guidelines
GWarning
With the engine not running, there is no power
assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the
vehicle. Adapt your driving accordingly.
If possible, have the vehicle transported by a
suitable vehicle with both axles raised,
instead of having it towed.
If it is not possible to load the vehicle due to
external conditions, tow the vehicle with both
axles on the ground the shortest distance
possible to a place where it is possible to load
the vehicle.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! You must not start the vehicle by tow-
starting. This could otherwise damage the
automatic transmission.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! Only secure the tow rope or tow bar at the
towing eyes, or the trailer tow hitch, if
available. You could otherwise damage the
vehicle.
! When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop
button. Otherwise, the automatic
transmission may shift to position P when
the driver's or front-passenger door are
opened, which could lead to damage to the
transmission.
! The vehicle must not be towed with raised
front or rear axles. This could otherwise
damage the transmission.
The battery must be connected and charged
when towing. Otherwise, you cannot switch
on the ignition and select N with the
automatic transmission.
i Switch the automatic door lock off before
towing ( Y page 208). Otherwise, you could
lock yourself out of the vehicle when
pushing or towing the vehicle.
Installing the towing eye
Vehicles with a trailer tow hitch: if possible,
fasten the towing mechanism to the trailer
tow hitch ( Y page 193).
XRemove the towing eye and the lug wrench
(if supplied) from the vehicle tool kit
( Y page 294).GWarning
In order to avoid possible serious burns or
injury, use extreme caution when removing
the rear cover, because the rear exhaust pipe
is extremely hot.
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, behind the covers.
XPress the mark on cover : inwards, in the
direction of the arrow.Towing away313Roadside AssistanceBA 251 USA, CA Edition A 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.52010-04-16T14:31:55+02:00 - Seite 313Z
Page 316 of 364
XTake cover : off the opening.XScrew in the towing eye clockwise to the
stop.XInsert the lug wrench handle into the
towing eye and tighten it.
or
XIf your vehicle is not equipped with a lug
wrench, use a suitable object to tighten the
towing eye.
Removing the towing eye
XRemove the lug wrench (if supplied) from
the vehicle tool kit ( Y page 294).XInsert the lug wrench handle into the
towing eye and turn the towing eye
counter-clockwise.
or
XIf your vehicle is not equipped with a lug
wrench, use a suitable object to loosen the
towing eye.XUnscrew the towing eye.XAttach cover : to the bumper and press
until it engages.XReturn the towing eye and the lug wrench
to the vehicle tool kit.
Towing the vehicle
GWarning!
If circumstances require towing the vehicle
with all wheels on the ground, always tow with
a tow bar if:
R the engine will not run
R there is a malfunction in the brake system
R there is a malfunction in the power supply
or in the vehicle's electrical system
This is necessary to adequately control the
towed vehicle.
Prior to towing the vehicle with all wheels on
the ground, make sure the SmartKey is in
starter switch position 2.
GWarning
With the engine not running, there is no power
assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the
vehicle. Adapt your driving accordingly.
The automatic transmission switches
automatically to position P if the driver's door
or front-passenger door are opened or the key
is removed from the ignition lock. In order to
ensure that the automatic transmission stays
in position N when towing, do the following:
XMake sure that the vehicle is stationary and
the ignition is switched off.XTurn the key to position 2 in the ignition
lock.
On vehicles with KEYLESS-GO, make sure
you use the key and not the Start/Stop
button ( Y page 149).XDepress and hold down the brake pedal.XShift the automatic transmission to
position N.XRelease the brake pedal.XRelease the parking brake.XActivate the hazard warning signal
( Y page 119).XLeave the ignition switched on.
!
You may only tow the vehicle a maximum
distance of 30 miles (50 km). A towing
speed of 30 mph (50 km/h) must not be
exceeded.
For towing distances over 30 miles
(50 km), the vehicle must loaded onto a
transporter.
i When towing with the hazard warning
lamp switched on, use the combination
switch as normal to show changes to the
direction of the vehicle. In this case, only
the indicator lamps for the direction of
travel flash. After resetting the
combination switch, the hazard warning
lamp starts flashing again.
314Towing awayRoadside Assistance
BA 251 USA, CA Edition A 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.52010-04-16T14:31:55+02:00 - Seite 314