technical data MERCEDES-BENZ R-Class 2011 W251 Owner's Manual

Welcome to the world of Mercedes-Benz
Before you drive off, please familiarize
yourself with your vehicle and read this
manual, especially the safety and warning
notices. This will help you to obtain the
maximum pleasure from your vehicle and to
avoid endangering yourself and others.
The equipment or product designation of your
vehicle may vary depending on:
R model
R order
R country specification
R availability
Mercedes-Benz is constantly updating its
vehicles to the state of the art.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
You cannot therefore base any claims on the
data, illustrations or descriptions contained
in this manual.
The following are integral parts of the vehicle:
R Operator's Manual
R Brief Instructions 1
R Service Booklet
R Supplements relating to vehicle equipment
Keep these documents in the vehicle at all
times. When you sell the vehicle, always pass
the documents on to the new owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company1 Canada only.2515844082
É2515844082fËÍ
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Index ....................................................... 4Introduction ......................................... 19At a glance ........................................... 25Safety ................................................... 35Opening and closing ...........................73Seats, steering wheel and mirrors ....97Lights and windshield wipers ..........115Climate control ................................. 131Driving and parking ..........................147On-board computer and displays ....197Loading, stowing and features ........245Maintenance and care ......................277Roadside Assistance ........................291Tires and wheels ............................... 319Technical data ................................... 347
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Towing a trailer .............................. 193
Wet road surface ........................... 170
Winter ............................................ 172
DVD audio (on-board computer) ...... 203
E
EASY-ENTRY feature ......................... 110
3rd row of seats ............................. 105
Activating/deactivating (on-
board computer) ............................ 209
EASY-EXIT feature ............................. 110
3rd row of seats ............................. 105
Crash-responsive ........................... 111
EBD (Electronic Brake force
Distribution) Display message ............................ 220
Function/notes ................................ 70
Electrical fuses
see Fuses
Electronic Brake-force
Distribution) see EBD
Electronic Stability Program
see ESP ®

Electronic Traction Support
see 4ETS
Emergency call
see mbrace
Emergency release
Fuel filler flap ................................. 162
Vehicle ............................................. 82
Emergency running mode
Automatic transmission .................160
Emergency spare wheel
Storage location ............................ 295
Stowing .......................................... 295
Emergency tensioning device
Function ........................................... 58
Safety guidelines ............................. 37
Emissions purification
Service and warranty information ....19
Engine
Irregular running ............................ 154
Starting problems ..........................154
Starting the engine with the key ....150
Starting with KEYLESS GO .............151
Switching off .................................. 152
Warning lamp (engine
diagnostics) ................................... 242
Engine electronics
Malfunction .................................... 154
Engine emergency stop .................... 317
Engine number .................................. 350
Engine oil Adding ........................................... 280
Checking the oil level ..................... 279
Display message ............................ 226
Lubricant additives ........................355
Notes about oil grades ................... 354
Viscosity ........................................ 355
ESP ®
(Electronic Stability
Program) Activating/deactivating ...................69
Display message ............................ 214
Important safety information ...........68
Trailer stabilization ........................... 70
Warning lamp ................................. 240
Exhaust check ................................... 169
Exhaust tail pipe (cleaning
instructions) ...................................... 287
Exterior lighting see Lights
Exterior mirrors
Adjusting ....................................... 112
Dipping (automatic) .......................113
Folding in/out (automatically) .......112
Folding in/out (electrically) ...........112
Folding in when locking (on-board
computer) ...................................... 209
Out of position ............................... 113
Setting ........................................... 112
Storing settings (memory
function) ........................................ 114
Storing the parking position ..........113
Exterior view ........................................ 26
F
Filling capacity see Technical data
First-aid kit ......................................... 293
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Steering wheel heating ..................110
Storing settings (memory
function) ........................................ 114
Steering wheel heating
Indicator lamp (Malfunction) ..........110
Steering wheel paddle shifters ........ 158
Stowage compartments 3rd row of seats ............................. 248
Armrest (under) ............................. 248
Center air vents (2nd row of
seats) ............................................. 248
Center console (2nd row of seats) . 248
Glove box ....................................... 247
Stowage space
Center console .............................. 247
Cup holders ................................... 260
Important safety information .........246
Submenu (on-board computer)
Convenience .................................. 209
Instrument cluster .........................205
Lighting .......................................... 206
Time/Date ..................................... 206
Vehicle ........................................... 208
Summer opening
see Convenience opening feature
Sun visor ............................................ 262
Supplemental Restraint System see SRS
Surround lighting (on-board
computer) .......................................... 207
SUV (Sport Utility Vehicle) .......................21
Switching off the alarm (ATA) ............ 71
T
Tachometer ........................................ 198
Tailgate Display message ............................ 234
Important safety guidelines .............82
Limiting the opening angle ...............86
Taillight
see Tail lamps
Tank contents
Gauge .............................................. 28
Technical data ................................... 348
R 350 ............................................. 358
R 350 BlueTEC ............................... 357
Tires/wheels ................................. 343
TELEAID
Call priority .................................... 271
Display message ............................ 215
Downloading destinations
(COMAND) ..................................... 271
Emergency call .............................. 268
Important safety notes ..................267
Locating a stolen vehicle ...............272
MB info call button ........................270
Roadside Assistance button ..........269
Self-test ......................................... 268
System .......................................... 268
Vehicle remote unlocking ..............272
Telephone
Accepting a call ............................. 211
Display message ............................ 234
Menu (on-board computer) ............211
Number from the phone book ........ 212
Redialing ........................................ 212
Rejecting/ending a call .................212
Temperature
Coolant (on-board computer) ......... 202
Displaying the outside
temperature ................................... 202
Outside temperature ...................... 198
Setting ........................................... 141
Theft deterrent locking system
Immobilizer ...................................... 71
Tilt/sliding sunroof
Opening/closing .............................. 92
Resetting ......................................... 93
Time (on-board computer) ................ 206
TIREFIT kit .......................................... 297
Tire pressure Calling up (on-board computer) .....327
Checking manually ........................325
Display message ............................ 230
Maximum ....................................... 330
Notes ............................................. 323
Not reached (TIREFIT) ....................300
Pressure loss warning ....................325
Reached (TIREFIT) ..........................300
Recommended ............................... 322
Tire pressure monitor
Warning lamp ................................. 243Index15BA 251 USA, CA Edition A 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.52010-04-16T14:31:55+02:00 - Seite 15

Trailer towing .................................... 158
Blind Spot Assist ............................ 193
ESP ®
................................................ 70
PARKTRONIC ................................. 188
Transfer case ..................................... 160
Transmission position display ......... 156
Transmission positions .................... 157
Trip computer (on-board
computer) .......................................... 210
Trip odometer Calling up ....................................... 202
Resetting (on-board computer) ......211
Trunk
Automatic opening ..................... 84, 85
Turn signal (display message) ......... 221
Turn signals ....................................... 119
TWR (permissible trailer drawbar
noseweight) (definition) ................... 342
Type plate see Vehicle identification plate
U
Unlocking Emergency unlocking .......................82
From inside the vehicle (central
unlocking button) ............................. 81
V
Vanity mirror Sun visor ........................................ 262
Vehicle
Data acquisition ............................... 23
Emergency release ..........................82
Equipment ....................................... 19
Exterior view .................................... 26
Individual settings (on-board
computer) ...................................... 205
Loading .......................................... 330
Lowering ........................................ 306
Maintenance .................................... 20
Parking up ..................................... 168
Raising ........................................... 303
Reporting problems .........................22
Towing away .................................. 313
Transporting .................................. 315
Vehicle data
see Technical data
Vehicle identification number
see VIN
Vehicle identification plate .............. 349
Vehicle level (display message) ....... 228
Vehicle tool kit .................................. 294
Video (DVD) ........................................ 204
Video DVD (on-board computer) ...... 204
VIN ...................................................... 349
W
Warning and indicator lamps Overview .......................................... 29
PASSENGER AIRBAG OFF
indicator lamp (only Canada) ...........48
PASSENGER AIRBAG OFF
indicator lamp (only USA) ................42
Warranty ............................................ 348
Wheel bolt tightening torque ........... 306
Wheel chock ...................................... 302
Wheels Changing/replacing .......................336
Changing a wheel .......................... 301
Checking ........................................ 321
Cleaning ......................................... 285
Guidelines to be observed .............321
Mounting a wheel .......................... 304
Removing a wheel ..........................304
Tightening torque ........................... 306
Wheel size/tire size .......................343
Window curtain air bag ....................... 41
Windows see Side windows
Windows (cleaning instructions) ..... 286
Windshield Defrosting ...................................... 142
Infrared reflective .......................... 276
Windshield washer fluid (display
message) ............................................ 234
Windshield washer system Adding washer fluid .......................281
Notes ............................................. 357
Windshield wipers
Important safety notes ..................126
Replacing the wiper blades ....127, 128
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Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function when the
engine is running. You should therefore never
turn off the engine while driving.GWarning
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole. If you feel a sudden significant
vibration or ride disturbance, or you suspect
that damage to your vehicle has occurred:
R turn on your hazard warning flashers.
R slow down carefully.
R drive with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other
qualified maintenance or repair facility for
further inspection or repairs.
Proper use of the vehicle
To ensure proper use of the vehicle, you must
familiarize yourself with the following
information and rules:
R safety notes in this Operator's Manual
R technical data in this Operator's Manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles
GWarning!
Various warning labels are attached to your
vehicle. These warning labels are intended to
make you and others aware of various risks.
Do not remove any of these warning labels
unless explicitly instructed to do so by
information on the label itself.
Removing warning labels may cause you and
others to be unaware of certain risks which
may result in an accident and/or personal
injury.GWarning!
HYBRID vehicles: It is imperative that you read
the HYBRID Supplemental Operating
Instructions included in your vehicle literature
portfolio. You may otherwise not receive all
necessary safety information and warning for
the operation of your vehicle.
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
with the Mercedes-Benz Center again or, if
necessary, contact us at one of the following
addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
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Vehicle equipment ............................348
Genuine Mercedes-Benz parts .........348
Warranty ............................................ 348
Vehicle identification plates ............349
Service products and capacities .....350
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Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Genuine Mercedes-Benz parts
All Mercedes-Benz Centers maintain a supply
of genuine Mercedes-Benz parts for
necessary service and repair work. In
addition, strategically located parts delivery
centers provide for quick and reliable parts
service.
More than 300,000 different parts are
available for Mercedes-Benz models.
Genuine Mercedes-Benz parts are subjected
to stringent quality inspections. Every part
has been specifically developed,
manufactured or selected for and adapted to
Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
! The use of non-approved parts could
impair the vehicle's safety. For this reason,
Mercedes-Benz recommends genuine
Mercedes-Benz parts and approved
conversion parts and accessories for your
vehicle model.
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
Always specify the vehicle identification
number and engine number when ordering
genuine Mercedes-Benz parts. You will find
these numbers on your vehicle's
identification plates, for example
( Y page 349).
Warranty
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet.
Your authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty 50
R State Warranty Enforcement Laws ("Lemon
Laws")
Replacement parts and accessories are
subject to the Mercedes-Benz Replacement
Part and Accessory Warranties. You can
obtain these at any Mercedes-Benz Center.
i Should you lose your Service and
Warranty Information booklet, have an
authorized Mercedes-Benz Center arrange
for a replacement. It will be mailed to you.
50 Only vehicles with a gasoline engine.348WarrantyTechnical data
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Vehicle identification plates
Vehicle identification plate with
vehicle identification number (VIN)
and paint code number
XOpen the driver's door.
You see vehicle identification plate :.
Example: vehicle identification plate (USA only)
;Paint code number=VIN
Example: vehicle identification plate (Canada only)
;Paint code number=VINi
The data on the type plate is only an
example. This data is vehicle-specific and
can differ from the data given here. The
data that applies to your vehicle can be
found on your vehicle's type plate.
Vehicle identification number (VIN)
The vehicle identification number (VIN) can
be found in the following locations:
R on the vehicle identification plate
( Y page 349)
R on the lower edge of the windshield
( Y page 350)
In addition to being stamped on the vehicle
identification plate, the vehicle identification
number (VIN) is also stamped onto the vehicle
body.
It is located on the floor in front of the right-
hand seat in the second row of seats.
XSlide the right-hand seat of the second row
to its rearmost position.XFold floor covering = upwards.
You will see vehicle identification number
(VIN) ;.Vehicle identification plates349Technical dataBA 251 USA, CA Edition A 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.52010-04-16T14:31:55+02:00 - Seite 349Z

Engine number:Emissions control information label,
including the certification of both federal
and Californian emissions reference
values;Engine number (stamped into the
crankcase)=VIN (on the lower edge of the windshield)
Service products and capacities
Important safety guidelines
Service products include the following:
R fuels (e.g. gasoline, diesel)
R additives for exhaust gas aftertreatment
(AdBlue ®
)
R lubricants (e.g. engine oil, transmission oil)
R coolant
R brake fluid
R windshield washer fluid
Vehicle components and their respective
lubricants must match. You should therefore
only use products that have been tested and
approved by Mercedes-Benz.
Information on tested and approved products
can be obtained at an authorized Mercedes-
Benz Center or on the Internet at http://
www.mbusa.com (USA only).
GWarning
Comply with all valid regulations with respect
to handling, storing and disposing of service
fluids. Otherwise, you could endanger
persons or the environment.
Keep service fluids out of the reach of
children.
For health reasons, you should prevent
service fluids from coming into direct contact
with your skin or clothing.
If a service fluid is swallowed, contact a
physician immediately.350Service products and capacitiesTechnical data
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