key MERCEDES-BENZ R-Class 2012 W251 Repair Manual

XTo deactivate: press the K or I
button.
Automatic airflow is deactivated and the
airflow is controlled according to the level
set. Automatic air distribution remains
activated.
or
XPress one of the M or O buttons.
Automatic air distribution is deactivated.
Air distribution is controlled according to
the position set. Automatic airflow remains
activated.
Setting the temperature
2-zone automatic climate control
Different temperatures can be set for the
driver's and front-passenger sides.
XTurn the SmartKey to position 2 in the
ignition lock.XTo increase/reduce: turn controls : and
C clockwise or counter-clockwise
( Y page 131).
Only change the temperature setting in
small increments. Start at 72 ‡ (22 †).
3-zone automatic climate control
Automatic climate control climate zones
You can select different temperature settings
for the driver's and front-passenger sides as
well as for the rear compartment.
XTo increase/reduce the front-
compartment temperature using the
front control unit: turn the SmartKey in
the ignition lock to position 2.XTurn controls : and C15
/E 16
clockwise
or counter-clockwise ( Y page 132).
Only change the temperature setting in
small increments. Start at 72 ‡ (22 †).
USA only:
XTo increase/reduce the rear-
compartment temperature using the
front control unit: turn the SmartKey in
the ignition lock to position 2.XPress the ± button.XTurn control C clockwise or counter-
clockwise ( Y page 132).
Only change the temperature setting in
small increments. Start at 72 ‡ (22 †).
Canada only:
XTo increase/reduce the rear-
compartment temperature using the
front control unit: turn the SmartKey in
the ignition lock to position 2.XPress the Y button.
The display changes to rear-compartment
climate control.XTurn control E clockwise or counter-
clockwise ( Y page 132).
Only change the temperature setting in
small increments. Start at 72 ‡ (22 †).
i To return to the standard display, press
the Y button.
i The rear display changes to the standard
display automatically after three seconds.
XTo increase/reduce the temperature in
the rear compartment using the rear
control panel: turn the SmartKey in the
ignition lock to position 2.XTurn control N15
/R 16
clockwise or
counter-clockwise ( Y page 132).15
USA only.
16 Canada only.Operating the climate control system137Climate controlZ

Only change the temperature setting in
small increments. Start at 72 ‡ (22 †).
Setting the air distribution
Air distribution settings
Automatic climate control: the air distribution
can be set individually for the driver's and
front-passenger sides. 17
Front control unit:
ZDirects the airflow through the
defroster ventsMDirects the airflow through the
defroster vents¯Directs the airflow through the
defroster ventscDirects the airflow through the
footwell and side air ventsODirects the airflow through the
footwell and side air vents\Directs the airflow through the center
and side air ventsPDirects the airflow through the center
and side air vents
Rear control panel:
MDirects the airflow through the rear-
compartment air ventsODirects the airflow through the
footwell air vents
Adjusting
XTurn the SmartKey to position 2 in the
ignition lock.XPress the Z, M , ¯ , c , O ,
\ or P button.Setting the airflowXTurn the SmartKey to position 2 in the
ignition lock.XTo increase/reduce: press the K or
I button.
Vehicles with Voice Control System: when the
Voice Control System is switched on, the
airflow is restricted to 50%. When command
input is complete, the airflow is adjusted back
to the previous setting.
Activating/deactivating the MONO
function
The MONO function is only available with
automatic climate control. 18
You can use the MONO function to adopt the
settings configured for temperature, air
distribution and airflow on the driver's side for
the front-passenger side and the rear
compartment.
XPress the º button.
The indicator lamp in the º button lights
up or goes out.
Defrosting the windshield
You can use this function to defrost the
windshield or to defrost the inside of the
windshield and the side windows.
i You should only select the defrosting
function until the windshield is clear again.
XTurn the SmartKey to position 2 in the
ignition lock.XTo activate: press the ¦ button.
The indicator lamp in the ¦ button lights
up.17 Canada only.
18 Canada only.138Operating the climate control systemClimate control

The climate control system switches to the
following functions:
R cooling with air dehumidification on
R high airflow 19
R high temperature 19
R air distribution to the windshield and
front side windows
R air-recirculation mode offXTo switch off: press the ¦ button.
The indicator lamp in the ¦ button goes
out. The previously selected settings come
into effect again. The cooling with air
dehumidification function remains on. Air-
recirculation mode remains deactivated.
or
XPress the ^ button.
or
XPress the à button.
or
XTurn the temperature control clockwise or
counter-clockwise.
or
XPress the K or I button.
Defrosting the windows
Windows fogged up on the inside
XActivate the cooling with air
dehumidification function Á.XActivate automatic mode Ã.XIf the windows continue to fog up, activate
the defrosting function ( Y page 138).
i
You should only select this setting until
the windshield is clear again.
Windows fogged up on the outsideXSwitch on the windshield wipers.XPress the P/\ 20
or O /c 20
air distribution button.
i You should only select this setting until
the windshield is clear again.
Rear window defroster
Activating/deactivating
GWARNING
Any accumulation of snow and ice should be
removed from the rear window before driving.
Visibility could otherwise be impaired,
endangering you and others.
The rear window defroster has a high current
draw. You should therefore switch it off as
soon as the window is clear as it only switches
off automatically after several minutes.
If the battery voltage is too low, the rear
window defroster may switch off.
XTurn the SmartKey to position 2 in the
ignition lock.XPress the ª button.
The indicator lamp in the ª button lights
up or goes out.
Problems with the rear window
defroster
If the indicator lamp in the ª rear window
defroster button flashes, the on-board
voltage is too low or the roof is open. The rear
window defroster has deactivated itself
prematurely or cannot be activated.
XSwitch off any consumers that are not
required, e.g. reading lamps or interior
lighting.
When the battery is sufficiently charged,
the rear window defroster is activated
again automatically.19 Depending on the outside temperature.
20 Canada only.Operating the climate control system139Climate controlZ

Activating/deactivating air-
recirculation mode
You can deactivate the flow of fresh air if
unpleasant odors are entering the vehicle
from outside. The air already inside the
vehicle will then be recirculated.
The operation of air-recirculation mode is the
same for all control panels.GWARNING
Fogged windows impair visibility,
endangering you and others. If the windows
begin to fog on the inside, switching off the
air recirculation mode immediately should
clear interior window fogging. If interior
window fogging persists, make sure the air
conditioning is activated, or press the ¬
button.
XTurn the SmartKey to position 2 in the
ignition lock.XTo activate: press the d button.
The indicator lamp in the d button lights
up.
i Air-recirculation mode is activated
automatically at high outside
temperatures. When air-recirculation mode
is activated automatically, the indicator
lamp in the d button is not lit.
Outside air is added after about 30
minutes.
XTo switch off: press the d button.
The indicator lamp in the d button goes
out.i Air-recirculation mode deactivates
automatically:
R after approximately five minutes if
outside temperatures are less than about
41 ‡ (5 †)
R after approximately five minutes if
cooling with air dehumidification is
deactivated
R after approximately 30 minutes if outside
temperatures are over about
41 ‡ (5 †)
i The air-recirculation mode is not
deactivated automatically at outside
temperatures above 79 ‡ (26 †). After
approximately 30 minutes, outside air is
added. 21
Activating/deactivating the residual
heat function
It is possible to make use of the residual heat
of the engine to continue heating the
stationary vehicle for up to 30 minutes after
the engine has been switched off. The heating
time depends on the temperature that has
been set.
i The blower will run at a low speed
regardless of the airflow setting.
i If you activate the residual heat function
at high temperatures, only the ventilation
will be activated. The blower runs at
medium speed.
XTurn the SmartKey to position 0 in the
ignition lock or remove it.XTo activate: press the Á button.
The indicator lamp in the Á button lights
up.XTo switch off: press the Á button.
The indicator lamp in the Á button goes
out.21 Vehicles with automatic climate control140Operating the climate control systemClimate control

Where possible, avoid spinning the drive
wheels when pulling away on slippery
roads. You could otherwise damage the
drive train.
SmartKey positions
SmartKey
gTo remove the SmartKey1Power supply for some consumers, such
as the windshield wipers2Ignition (power supply for all consumers)
and drive position3To start the engine
i The SmartKey can be turned in the
ignition lock even if it is not the correct
SmartKey for the vehicle. The ignition is not
switched on. The engine cannot be started.
KEYLESS-GO
General information
Vehicles with KEYLESS-GO are equipped with
a SmartKey featuring an integrated KEYLESS-
GO function and a detachable Start/Stop
button.
The Start/Stop button must be inserted into
the ignition lock and the SmartKey must be in
the vehicle.
Pressing the Start/Stop button several times
in succession corresponds to the different
SmartKey positions in the ignition lock. This
is only the case if you are not depressing the
brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts
immediately.
The Start/Stop button can be removed from
the ignition lock. Then, you can insert the
SmartKey into the ignition lock.
i You do not have to remove the Start/Stop
button from the ignition lock when you
leave the vehicle. However, you should
always take the SmartKey with you when
leaving the vehicle. The vehicle can be
started with the Start/Stop button and the
electrical equipment can be operated while
the SmartKey is in the vehicle.:Start/Stop button;Ignition lockXInsert Start/Stop button : into ignition
lock ;.
i
When you insert Start/Stop button :
into ignition lock ;, the system requires a
detection time of approximately two
seconds before you can use Start/Stop
button :.
Driving145Driving and parkingZ

Start/Stop button
=USA only?Canada onlyXPosition 0: if Start/Stop button : has not
yet been pressed, this corresponds to the
SmartKey being removed from the ignition.XPosition 1: press Start/Stop button :.
You can now activate the windshield
wipers, for example.
i If you then open the driver's door when in
this position, the power supply is
deactivated.
XPosition 2 (ignition): press Start/Stop
button : twice.
i
If you press Start/Stop button : once
when in this position and the driver's door
is open, the power supply is deactivated
again.
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. If an indicator lamp does not go out after
the engine is started or if it lights up while the
vehicle is in motion, see ( Y page 239).
Starting the engine
Important safety notes
GWARNING
Inhalation of exhaust gas is hazardous to your
health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause
unconsciousness and possible death.
Do not run the engine in confined areas (such
as a garage) which are not properly ventilated.
If you think that exhaust gas fumes are
entering the vehicle while driving, have the
cause determined and corrected
immediately. If you must drive under these
conditions, drive only with at least one
window fully open at all times.
! Do not depress the accelerator pedal
when starting the engine.
i Vehicles with a gasoline engine: the
catalytic converter is preheated for up to
30 seconds after a cold start. During this
time, the engine sound may be different.
Automatic transmissionXShift the transmission to position P.
The transmission position display in the
multifunction display shows P.
i
You can also start the engine when the
transmission is in position N.
Starting procedure with the SmartKey
i To start the engine using the SmartKey
instead of KEYLESS-GO, pull the Start/
Stop button out of the ignition lock.
XTo start a gasoline engine: turn the
SmartKey to position 3 in the ignition lock
( Y page 145) and release it as soon as the
engine is running.XTo start a diesel engine: turn the
SmartKey to position 2 in the ignition lock
( Y page 145).
The % preglow indicator lamp in the
instrument cluster lights up.XWhen the % preglow indicator lamp
goes out, turn the SmartKey to position 3
( Y page 145) and release it as soon as the
engine is running.
i You can start the engine without preglow
if the engine is warm.
146DrivingDriving and parking

Using KEYLESS-GO to start the engineGWARNING
As long as the SmartKey is in your vehicle, the
vehicle can be started. Therefore, never leave
children unattended in the vehicle, as they
could otherwise accidentally start the engine.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Do
not leave children unattended in the vehicle,
or with access to an unlocked vehicle. A
child's unsupervised access to a vehicle could
result in an accident and/or serious personal
injury.
i The Start/Stop button can be used to
start the vehicle without inserting the
SmartKey into the ignition lock. The Start/
Stop button must be inserted into the
ignition lock and the SmartKey must be in
the vehicle.
XDepress the brake pedal and keep it
depressed.XTo start a gasoline engine: press the
Start/Stop button ( Y page 145) once.
The engine starts.XTo start a diesel engine: press the Start/
Stop button ( Y page 145) once.
Preglow is activated and the engine starts.
i If the engine is warm, the preglow time is
shortened.
Pulling away
Automatic transmission
GWARNING
It is dangerous to shift the automatic
transmission out of parking position P or
neutral position N if the engine speed is
higher than idle speed. If your foot is not firmly
on the brake pedal, the vehicle could
accelerate quickly forward or in reverse. You
could lose control of the vehicle and hit
someone or something. Only shift into gear
when the engine is idling normally and when
your right foot is firmly on the brake pedal.
i It is only possible to shift the transmission
from position P to the desired position if
you depress the brake pedal. Only then is
the parking lock released. If you do not
depress the brake pedal, you can move the
DIRECT SELECT lever but the parking lock
remains engaged.XDepress the brake pedal and keep it
depressed.XShift the transmission to position D or R.XRelease the parking brake ( Y page 164).XRelease the brake pedal.XCarefully depress the accelerator pedal.
!
If a warning tone sounds and the
Release Park. Brake message appears
in the multifunction display, the parking
brake is still applied. Release the parking
brake.
i The vehicle locks centrally once you have
pulled away. The locking knobs in the doors
drop down.
You can open the doors from the inside at
any time.
You can also deactivate the automatic
locking feature ( Y page 208).
i Upshifts take place at higher engine
speeds after a cold start. This helps the
catalytic converter to reach its operating
temperature more quickly.
Hill start assist
Hill start assist helps you when pulling away
forwards or in reverse on an uphill gradient.
It holds the vehicle for a short time after you
have removed your foot from the brake pedal.
This gives you enough time to move your foot
from the brake pedal to the accelerator pedal
and depress it before the vehicle begins to
roll.
Driving147Driving and parkingZ

Problems with the engineProblemPossible causes/consequences and M SolutionsThe engine does not
start. The starter motor
can be heard.R There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.XBefore attempting to start the engine again, turn the SmartKey
in the ignition back to position 0 or press the Start/Stop button
repeatedly until all indicator lamps in the instrument cluster go
out.XTry to start the engine again ( Y page 146). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop, e.g. an authorized
Mercedes-Benz Center.The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak
or discharged.XJump-start the vehicle ( Y page 313).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop, e.g. an authorized
Mercedes-Benz Center.The starter motor was exposed to a thermal load that was too high.XAllow the starter motor to cool down for approximately two
minutes.XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop, e.g. an authorized
Mercedes-Benz Center.Driving149Driving and parkingZ

Engaging park position PXPush the DIRECT SELECT lever in the
direction of arrow P.
i
The automatic transmission shifts
automatically into park position P if you
open the driver's door when the vehicle is
stationary or driving at very low speed, and
the transmission is in position D or R.
! If the engine speed is too high or the
vehicle is moving, do not shift the
automatic transmission directly from D to
R , from R to D or directly to P. The
automatic transmission could otherwise be
damaged.
Engaging reverse gear R
! Only shift the automatic transmission to
R when the vehicle is stationary.
XWhen the vehicle is stationary, depress the
brake pedal.XPush the DIRECT SELECT lever up past the
first point of resistance.
Shifting to neutral N
XWhen the vehicle is stationary, depress the
brake pedal.XPush the DIRECT SELECT lever up or down
to the first point of resistance.
If the engine has been switched off, the
automatic transmission automatically
switches to N.
Remaining in neutral N
If the automatic transmission is to remain in
neutral N, e.g. for washing the vehicle in car
washes with a towing device, please observe
the following instructions:
GWARNING
When leaving the SmartKey in the starter
switch, do not leave children unattended in
the vehicle. It is possible for children to switch
on the ignition which could result in
unsupervised use of vehicle equipment.
Unsupervised use of vehicle equipment could
result in an accident and/or serious personal
injury.
Using the SmartKey:
R make sure that the ignition is switched on.
R when the vehicle is stationary, depress the
brake pedal and keep it depressed.
R shift to neutral N.
R release the brake pedal.
R if applied, release the parking brake.
R switch off the ignition and leave the
SmartKey in the ignition lock.
Using KEYLESS-GO:
R make sure that the ignition is switched on.
R when the vehicle is stationary, depress the
brake pedal and keep it depressed.
R engage park position P.
R release the brake pedal.
R remove the Start/Stop button from the
ignition lock.
R insert the SmartKey into the ignition lock.
R switch on the ignition.
R depress the brake pedal and keep it
depressed.
R shift to neutral N.
R release the brake pedal.
R if applied, release the parking brake.
R switch off the ignition and leave the
SmartKey in the ignition lock.
Shifting to transmission position DXWhen the vehicle is stationary, depress the
brake pedal.XPush the DIRECT SELECT lever down past
the first point of resistance.
Transmission position display
The current transmission position is shown in
the multifunction display.
Automatic transmission151Driving and parkingZ

Problems with the transmissionProblemPossible causes/consequences and M SolutionsThe transmission has
problems shifting gear.The transmission is losing oil.XHave the transmission checked at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz Center,
immediately.The acceleration ability
is deteriorating.
The transmission no
longer changes gear.The transmission is in emergency mode.
It is only possible to shift into second gear and reverse gear.XStop the vehicle.XShift the transmission to position P.XSwitch off the engine.XWait at least 10 seconds before restarting the engine.XShift the transmission to position D or R.
If D is selected, the transmission shifts into second gear; if R is
selected, the transmission shifts into reverse gear.XHave the transmission checked at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz Center,
immediately.Transfer case
The vehicle has permanent 4-wheel drive
(4MATIC). Power is always transmitted to
both axles.
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
Mercedes-Benz recommends that you use
an authorized Mercedes-Benz Center for
this purpose.
! If the parking brake is being tested on a
brake dynamometer, the ignition must be
switched off (SmartKey or Start/Stop
button in position 0 or 1), as ESP ®
will
otherwise automatically intervene. The test
must last a maximum of 10 seconds. The
brake system could otherwise be damaged.Refueling
Important safety notes
GWARNING
Gasoline and diesel fuels are highly flammable
and poisonous. They burn violently and can
cause serious injury.
Never allow sparks, flames or smoking
materials near gasoline or diesel fuel!
Turn off the engine before refueling.
Whenever you are around gasoline or diesel
fuel, avoid inhaling fumes and any skin or
clothing contact. Extinguish all smoking
materials.
Direct skin contact with fuels and the
inhalation of fuel vapors are damaging your
health.
GWARNING
Overfilling of the fuel tank may create
pressure in the system which could cause a
gas discharge. This could cause the gasoline
156RefuelingDriving and parking