navigation system MERCEDES-BENZ R-CLASS FAMILY TOURER 2012 Owners Manual

Setting for driving abroad
(symmetrical) ................................. 114
Switching on/off ........................... 115
Luggage net ....................................... 251
Lumbar support Adjusting the 4-way lumbar
support .......................................... 105
Luxury head restraints ....................... 99
M
M+S tires ................................... 169, 324
Maintenance see ASSYST PLUS service interval
display
Malfunction message
see Display messages
Malfunctions relevant to safety
Reporting ......................................... 24
Matte finish (cleaning
instructions) ...................................... 290
mbrace Call priority .................................... 273
Display message ............................ 218
Downloading destinations
(COMAND) ..................................... 273
Emergency call .............................. 270
Important safety notes ..................269
Locating a stolen vehicle ...............275
MB info call button ........................272
Roadside Assistance button ..........272
Search & Send ............................... 274
Self-test ......................................... 270
System .......................................... 270
Vehicle remote unlocking ..............274
Mechanical key
Function/notes ................................ 75
Unlocking the driver's door ..............81
Memory card (audio) ......................... 203
Memory function ............................... 112
Messages see Display messages
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror
Mobile phone
Menu (on-board computer) ............211
Modifying the programming
(SmartKey) ........................................... 75
MOExtended run-flat system ........... 309
MP3 Operating ....................................... 203
see separate operating instructions
Multicontour seat .............................. 105
Multifunction display ........................ 200
Multifunction steering wheel Operating the on-board computer . 199
Overview .......................................... 31
N
Navigation Menu (on-board computer) ............204
On-board computer .......................204
see separate operating instructions
NECK-PRO head restraints
Operation ......................................... 49
Resetting after being triggered ........50
NECK-PRO luxury head restraints
Operation ......................................... 49
Resetting after being triggered ........50
Notes on breaking-in a new
vehicle ................................................ 144
O
Occupant Classification System
(OCS) Faults ............................................... 48
Operation ......................................... 44
System self-test ............................... 47
Occupant safety
Children in the vehicle .....................56
System overview .............................. 38
Octane number (fuel) ........................ 356
Odometer ........................................... 202
see Trip odometer
Off-road system
4MATIC .......................................... 183
Oil
see Engine oil
On-board computer
Additional functions menu .............210
AIRMATIC/compass menu ............204
Audio menu ................................... 203
12Index

Convenience submenu ..................209
Displaying a service message ........287
Displaying the coolant
temperature ................................... 202
Displaying the outside
temperature ................................... 202
Display messages ..........................213
DISTRONIC menu .......................... 178
Factory settings ............................. 205
Important safety notes ..................198
Instrument cluster submenu ..........205
Lighting submenu .......................... 206
Menu overview .............................. 201
Message memory menu ................. 213
Navigation menu ............................ 204
Operating video DVD .....................204
Operation ....................................... 199
Selecting the language ..................206
Settings menu ............................... 205
Standard display ............................ 202
Status bar ...................................... 206
Telephone menu ............................ 211
Time/Date submenu .....................206
Trip computer menu ......................210
Vehicle submenu ........................... 208
Opening and closing the side trim
panels ................................................. 123
Operating system see On-board computer
Outside temperature
Calling up (on-board computer) .....202
Display ........................................... 198
Overhead control panel ...................... 34
Override feature Rear side windows ...........................63
P
Paint code number ............................ 353
Paintwork (cleaning instructions) ... 290
Panic alarm .......................................... 64
Panorama roof with power tilt/
sliding panel Opening/closing .............................. 91
Opening/closing the roller
sunblind ........................................... 91
Problem (malfunction) .....................92
Resetting ......................................... 92
Panorama sliding sunroof
Important safety notes ....................89
Parking
Important safety notes ..................163
Parking brake ................................ 164
Position of exterior mirror, front-
passenger side ............................... 111
Rear view camera .......................... 187
see Parking
see PARKTRONIC
Parking aid
see Exterior mirrors
see PARKTRONIC
Parking brake
Display message ............................ 217
Notes/function .............................. 164
see Parking brake
Parking lamps (changing bulbs) ...... 122
PARKTRONIC Deactivating/activating .................186
Driving system ............................... 184
Function/notes ............................. 184
Problem (malfunction) ...................187
Range of the sensors .....................184
Trailer towing ................................. 186
Warning display ............................. 185
Pedals ................................................. 165
Permanent four-wheel drive see 4MATIC (permanent four-
wheel drive)
Plastic trim (cleaning instructions) . 292
Power washers .................................. 289
Power windows see Side windows
PRE-SAFE ®
(Preventive occupant
safety system) Display message ............................ 218
Operation ......................................... 49
PRE-SAFE ®
Brake (vehicles with
DISTRONIC PLUS) Warning lamp ................................. 245
Preventive occupant safety
system
see PRE-SAFE ®
(Preventive
occupant safety system)
Product information ............................ 21
Program selector button .................. 153Index13

Pulling away (automatic
transmission) ..................................... 147
Q
Qualified specialist workshop ........... 24
R
Radar sensor system Activating/deactivating .................208
Radiator cover ................................... 283
Radio Selecting a station .........................203
see separate operating instructions
Radio-controlled devices
(installing) .......................................... 279
Reading lamp ..................................... 118
Rear axle level control ...................... 180
Rear bench seat Folding forwards/back ..................253
Rear compartment
Activating/deactivating climate
control ........................................... 134
Setting the air vents ......................142
Setting the temperature ................137
Rear-compartment seat
see Rear seat
Rear fog lamp
Display message ............................ 224
Switching on/off ........................... 116
Rear lamps
see Lights
Rear seat
Adjusting ....................................... 101
Rear view camera
Cleaning instructions .....................292
Function/notes ............................. 187
Rear-view mirror
Anti-glare (manual) ........................109
Dipping (automatic) .......................111
Rear window defroster
Problem (malfunction) ...................139
Rear window heating
Switching on/off ........................... 139
Rear window wiper
Replacing the wiper blade .............. 126
Switching on/off ........................... 125
Refueling
Fuel gauge ....................................... 29
Important safety notes ..................156
Refueling process ..........................158
see Fuel
Remote control
Garage door opener .......................275
Reporting
Malfunctions relevant to safety ........ 24
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 228
Warning lamp ................................. 244
see Fuel
Reset button ........................................ 29
Residual heat (climate control) ........ 140
Restraint system see SRS (Supplemental Restraint
System)
Roadside Assistance (breakdown) .... 22
Roller blind see Roller sunblind
Roller sunblind
Panorama roof with power tilt/
sliding panel ..................................... 91
Rear side windows .........................265
Roof carrier ........................................ 262
Roof lining and carpets (cleaning
guidelines) ......................................... 294
Roof load (maximum) see Technical data
Route
see Route guidance (navigation)
Route guidance (navigation) ............ 204
S
Safety Children in the vehicle .....................56
Child restraint systems ....................56
Occupant Classification System
(OCS) ............................................... 44
Overview of occupant safety
systems ........................................... 38
Safety systems
see Driving safety systems
14Index

Menus and submenus
Menu overview
The number of menus shown depends on the optional equipment in the vehicle.
Function:Standard display menu (Y page 202)
R tire pressure loss warning system (Canada only) ( Y page 329)
R tire pressure monitor (USA only) ( Y page 331)
R ASSYST PLUS service interval display ( Y page 287);Audio menu ( Y page 203)=Navigation menu (Y page 204)?AIRMATIC/compass menu (Y page 204)
R Level control ( Y page 181)
R Compass display ( Y page 278)ADISTRONIC menu (Y page 178)BMessage memory 23
menu ( Y page 213)CSettings menu (Y page 205)DAdditional functions menu (Y page 210)23
The menu is only visible if there is a display message.Menus and submenus201On-board computer and displaysZ

XTo select the next/previous track:
briefly press the & or * button.XTo select a track from the track list
(rapid scrolling): press and briefly hold the
& or * button.
The current track will not be displayed in
audio AUX mode ( Auxiliary audio mode:
external audio source connected).
Operating video DVD
XSwitch on COMAND and select video DVD
(see the separate operating instructions).XPress the V or U button on the
steering wheel to select the Audio menu.
DVD changer display (example)
:Current DVD (for DVD changer);Current sceneXPress the & or * button to select a
scene.
Navigation system menu
Displaying navigation instructions
In the Navigation menu: the instructions
from the navigation system appear in the
multifunction display. For more information,
see the separate operating instructions.
XSwitch on COMAND (see the separate
operating instructions).XPress the V or U button on the
steering wheel to select the Navigation
menu.Route guidance inactive
The direction of travel appears in the
multifunction display. If the name of the
street is part of the navigation system data,
this will also be displayed.
Route guidance active
The multifunction display shows navigation
instructions, for example:
AIRMATIC/compass menu
In the AIRMATIC/compass menu you can
view the messages for level control
( Y page 181) and see the compass display
( Y page 278). The display in the AIRMATIC/
compass menu depends on the optional
equipment in your vehicle.
XPress V or U on the steering wheel
to select the AIRMATIC/compass menu.
Example display for vehicles with AIRMATIC
package and compass
204Menus and submenusOn-board computer and displays

ProblemPossible causes/consequences and M Solutions!
The yellow ABS warning
lamp is lit while the
engine is running.GRisk of accident
ABS (Anti-lock Brake System) is deactivated due to a malfunction.
ESP ®
(Electronic Stability Program), BAS (Brake Assist),
PRE-SAFE ®
, hill start assist and ESP ®
trailer stabilization, for
example, are therefore also deactivated.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
XObserve the additional display messages in the multifunction
display.XDrive on carefully.XVisit a qualified specialist workshop.
If the ABS control unit is faulty, there is also a possibility that other
systems, such as the navigation system or the automatic
transmission, will not be available.
!
The yellow ABS warning
lamp is lit while the
engine is running.GRisk of accident
ABS is temporarily unavailable. ESP ®
, BAS, EBD (electronic brake
force distribution), PRE-SAFE ®
, hill start assist and ESP ®
trailer
stabilization, for example, are therefore also unavailable.
Self diagnosis is not yet complete.
or
For example, the on-board voltage may be insufficient.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
XCarefully drive a suitable distance making slight steering
movements at a speed above 12 mph (20 km/h).
The functions mentioned above are available again when the
warning lamp goes out.
If the warning lamp is still on:
XObserve the additional display messages in the multifunction
display.XDrive on carefully.XVisit a qualified specialist workshop.240Warning and indicator lamps in the instrument clusterOn-board computer and displays

Mercedes-Benz Customer Assistance Center
will automatically contact local emergency
officials with the vehicle's approximate
location if they receive an automatic SOS
signal and cannot make voice contact with the
vehicle occupants.
Roadside Assistance buttonXOpen the stowage compartment under the
armrest ( Y page 250).XPress and hold Roadside Assistance
button : for more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in Roadside Assistance button :
flashes while the call is active. The
Connecting Call message appears in the
multifunction display. The audio output is
muted.
If a connection can be established, the Call
Connected message appears in the
multifunction display.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The COMAND display shows that an
mbrace call is active. During the call, you
can change to the navigation menu by
pressing the NAVI button on COMAND, for
example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.XDescribe the type of assistance needed.
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or organizes for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i The mbrace system failed to initiate a
Roadside Assistance call if:
R the indicator lamp in Roadside
Assistance button : is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on COMAND.
MB Info call button
XOpen the stowage compartment under the
armrest ( Y page 250).272FeaturesStowing and features

XPress and hold MB Info call button : for
more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in MB Info call button : flashes while
the connection is being established. The
Connecting Call message appears in the
multifunction display. The audio output is
muted.
If a connection can be established, the Call
Connected message appears in the
multifunction display.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The COMAND display shows that an
mbrace call is active. During the call, you
can change to the navigation menu by
pressing the NAVI button on COMAND, for
example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. You can
obtain information on how to operate your
vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center,
and on further products and services offered
by Mercedes-Benz USA.
Further details on the mbrace system can be
found under http://www.mbusa.com 33
.
Log in under "Owners Online".
i The mbrace system failed to initiate an
MB Info call if:
R the indicator lamp in MB Info call
button : is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on COMAND.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Mercedes-
Benz Customer Assistance Center. All other
calls can be ended by pressing the ~
button on the multifunction steering wheel or
the corresponding button for ending a
telephone call on COMAND.
Downloading destinations in COMAND
i Information on the components and
operating principles of COMAND can be
found in the separate COMAND operating
instructions.
33 USA only.Features273Stowing and featuresZ

iYou can only use the Destination
Download function if the vehicle is
equipped with a navigation system.
Destination Download gives you access to a
database with over 15 million points of
interest (POIs)/important destinations that
can be downloaded onto the navigation
system of your vehicle. If you know the
destination, you can download the address or
obtain the location of points of interest
(POIs)/important destinations in the
surrounding area.
You are prompted to confirm route guidance
to the address entered.XSelect Yes with the = or ; buttons
on COMAND.XPress the 9 button on COMAND to
confirm.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you select No, the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding mobile
phone network is available and data
transfer is possible.
Route Assistance
This service is part of the mbrace PLUS
Package and cannot be purchased
separately.
i You can also use the Route Assistance
function if your vehicle is not equipped with
a navigation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative
determines a suitable driving route based on
your current vehicle position and the desired
destination and guides you live through the
current sections of the route.
Search & Send
"Search & Send" is a destination entry
service. You can find further information on
"Search & Send" in the separate COMAND
operating instructions.
Vehicle remote opening
If you have unintentionally locked your
vehicle (e.g. the SmartKey is still in the
vehicle) and a replacement SmartKey is not
available, the vehicle can be opened by a
Mercedes-Benz Customer Assistance Center.
The vehicle can be opened remotely up to four
days after the ignition was last switched off.
XContact the following service hotlines:
R USA: Mercedes-Benz Customer
Assistance Center under 1-800-FOR-
MERCedes(1-800-367-6372) or
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.XReturn to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center.XPull the tailgate handle for at least 20
seconds until the indicator lamp in the SOS
button ( Y page 270) flashes.
The Connecting Call message appears
on the multifunction display.
Alternatively, the vehicle can also be opened
via the Internet or an iPhone in the "Owners
Online" section using your ID number and
password 34
.
i Vehicle remote unlocking is only possible
if the corresponding mobile phone network
is accessible.
The SOS button flashes and the Call
Connected message appears in the
multifunction display to confirm that the
34 USA only.274FeaturesStowing and features

The battery and the cover of the positive
terminal clamp must be installed securely
during operation.
i Remove the SmartKey if you park the
vehicle and do not require any electrical
consumers. The vehicle will then use very
little energy, thus conserving battery
power.
Mercedes-Benz recommends that you do not
carry out work on batteries yourself, e.g.
removing or charging. Always have this work
performed at a qualified specialist workshop,
e.g. an authorized Mercedes-Benz Center.
i If the power supply has been interrupted,
e.g. if the battery has been reconnected,
you must carry out the following tasks:
R set the clock ( Y page 206).
On vehicles with COMAND and a
navigation system, the clock is set
automatically.
R reset the sliding sunroof ( Y page 90).
R reset the panorama roof with power tilt/
sliding panel ( Y page 92).
R reset the function for automatically
folding the exterior mirrors in/out by
folding the mirrors out once
( Y page 110).
R reset the side windows ( Y page 89).
Charging the battery
GWARNING
Never charge a battery still installed in the
vehicle unless a battery charger unit approved
by Mercedes-Benz is being used. Gases may
escape during charging and cause explosions
that may result in paint damage, corrosion or
personal injury.
A battery charger unit specially adapted for
Mercedes-Benz vehicles and tested and
approved by Mercedes-Benz is available as an
accessory. It permits the charging of the
battery in its installed position. Contact an
authorized Mercedes-Benz Center for further
information and availability.
Charge the battery in accordance with the
separate instructions for the battery charger.GWARNING
There is a risk of acid burns during the
charging process due to the gases which
escape from the battery. Do not lean over the
battery during the charging process.
GWARNING
Battery acid is caustic. Avoid contact with the
skin, eyes or clothing.
! Only charge the installed battery with a
battery charger which has been tested and
approved by Mercedes-Benz. These battery
chargers allow the battery to be charged
while still installed.
! Only use battery chargers with a
maximum charging voltage of 14.8 V.
! Only charge the battery using the jump-
starting connection point.
The jump-starting connection point is in the
engine compartment ( Y page 313).
XOpen the hood ( Y page 282).XConnect the battery charger to the positive
terminal and earth point in the same order
as when connecting the donor battery in
the jump-starting procedure
( Y page 313).XRead the battery charger's operating
instructions before charging the battery.312BatteryBreakdown assistance