roof MERCEDES-BENZ R-CLASS FAMILY TOURER 2012 Owners Manual

B
Back support see Lumbar support
Backup lamp
Changing bulbs .............................. 123
Display message ............................ 224
BAS (Brake Assist System) ................. 65
Basic settings see Settings
Battery (key)
Checking .......................................... 76
Battery (SmartKey)
Important safety notes ....................76
Replacing ......................................... 76
Battery (vehicle)
Charging ........................................ 312
Display message ............................ 227
Important safety notes ..................310
Jump starting ................................. 313
Belt
see Seat belts
Blind Spot Assist
Activating/deactivating .................210
Display message ............................ 230
Notes/function .............................. 189
Trailer towing ................................. 191
BlueTEC
Adding DEF .................................... 161
BlueTEC (DEF) .................................... 357
Brake Assist System see BAS (Brake Assist System)
Brake fluid
Display message ............................ 217
Notes ............................................. 359
Brake fluid level ................................ 286
Brake lamps Display message ............................ 223
Brakes
ABS .................................................. 65
BAS .................................................. 65
Brake fluid (notes) .........................359
Display message ............................ 214
Driving tips .................................... 166
Important safety notes ..................166
Maintenance .................................. 167
Parking brake ........................ 164, 168
Warning lamp ................................. 239Breakdown
see Flat tire
see Towing away
Bulbs
see Changing bulbs
C
California Important notice for retail
customers and lessees ....................22
Calling up a malfunction
see Display messages
Capacities
see Technical data
Car
see Vehicle
Care
Carpets .......................................... 294
Car wash ........................................ 288
Display ........................................... 292
Exterior lights ................................ 291
Gear or selector lever ....................293
Matte finish ................................... 290
Notes ............................................. 287
Paint .............................................. 290
Plastic trim .................................... 292
Power washer ................................ 289
Rear view camera .......................... 292
Roof lining ...................................... 294
Seat belt ........................................ 293
Seat cover ..................................... 293
Sensors ......................................... 291
Steering wheel ............................... 293
Tail pipes ....................................... 292
Trim pieces .................................... 293
Washing by hand ........................... 289
Wheels ........................................... 289
Windows ........................................ 291
Wiper blades .................................. 291
Wooden trim .................................. 293
Cargo compartment cover
Extending ....................................... 260
Notes/how to use .........................258
Cargo compartment enlargement
Full ................................................. 253
Important safety notes ..................253
Partial ............................................ 253
Index5

Cargo compartment floor ................. 296
Cargo net Attaching ....................................... 261
Important safety information .........260
Cargo tie down rings ......................... 257
Car wash (care) ................................. 288
CD player/CD changer (on-board
computer) .......................................... 203
Cell phone see Mobile phone
Center console
2nd row of seats ............................ 251
Lower section .................................. 33
Upper section .................................. 32
Central locking
Automatic locking (on-board
computer) ...................................... 208
Locking/unlocking (SmartKey) ........72
Changing bulbs
High-beam headlamps ...................122
Important safety notes ..................119
License plate lighting .....................124
Low-beam headlamps ....................121
Overview of bulb types ..................120
Parking lamps ................................ 122
Removing/replacing the cover
(front wheel arch) .......................... 121
Reversing lamps ............................ 123
Side marker lamps .........................123
Standing lamps (front) ...................122
Turn signals (front) ......................... 122
Child-proof locks
Important safety notes ....................63
Rear doors ....................................... 63
Children
In the vehicle ................................... 56
Restraint systems ............................ 56
Child seat
LATCH-type (ISOFIX ) child seat
anchors ............................................ 58
Special seat belt retractor ...............58
Top Tether ....................................... 60
Cigarette lighter ................................ 266
Classification system for
occupants (OCS) Faults ............................................... 48
Operation ......................................... 44
System self-test ............................... 47Climate control
Automatic climate control (3-
zone) .............................................. 132
Controlling automatically ...............136
Cooling with air dehumidification ..135
Defrosting the windshield ..............138
Demisting the windows .................. 139
Dual-zone automatic climate
control ........................................... 131
Important safety notes ..................130
Indicator lamp ................................ 136
Notes on using automatic climate
control ................................... 131, 134
Overview of systems ......................130
Problems with cooling with air
dehumidification ............................ 136
Problem with the rear window
defroster ........................................ 139
Rear control panel .........................132
Refrigerant ..................................... 359
Setting the air distribution .............138
Setting the airflow .........................138
Setting the air vents ......................141
Setting the temperature ................137
Switching air-recirculation mode
on/off ............................................ 140
Switching on/off ........................... 134
Switching residual heat on/off ......140
Switching the MONO function on/
off .................................................. 138
Switching the rear window
heating on/off ............................... 139
Clock (on-board computer) ............... 206
Cockpit Overview .......................................... 28
see Instrument cluster
Collapsible spare wheel
Inflating ......................................... 307
see Emergency spare wheel
COMAND
see separate operating instructions
Combination switch .......................... 117
Compass Calling up ....................................... 278
Consumption statistics (on-board
computer) .......................................... 210
Convenience closing feature .............. 88
Convenience opening feature ............ 876Index

Convenience submenu ..................209
Displaying a service message ........287
Displaying the coolant
temperature ................................... 202
Displaying the outside
temperature ................................... 202
Display messages ..........................213
DISTRONIC menu .......................... 178
Factory settings ............................. 205
Important safety notes ..................198
Instrument cluster submenu ..........205
Lighting submenu .......................... 206
Menu overview .............................. 201
Message memory menu ................. 213
Navigation menu ............................ 204
Operating video DVD .....................204
Operation ....................................... 199
Selecting the language ..................206
Settings menu ............................... 205
Standard display ............................ 202
Status bar ...................................... 206
Telephone menu ............................ 211
Time/Date submenu .....................206
Trip computer menu ......................210
Vehicle submenu ........................... 208
Opening and closing the side trim
panels ................................................. 123
Operating system see On-board computer
Outside temperature
Calling up (on-board computer) .....202
Display ........................................... 198
Overhead control panel ...................... 34
Override feature Rear side windows ...........................63
P
Paint code number ............................ 353
Paintwork (cleaning instructions) ... 290
Panic alarm .......................................... 64
Panorama roof with power tilt/
sliding panel Opening/closing .............................. 91
Opening/closing the roller
sunblind ........................................... 91
Problem (malfunction) .....................92
Resetting ......................................... 92
Panorama sliding sunroof
Important safety notes ....................89
Parking
Important safety notes ..................163
Parking brake ................................ 164
Position of exterior mirror, front-
passenger side ............................... 111
Rear view camera .......................... 187
see Parking
see PARKTRONIC
Parking aid
see Exterior mirrors
see PARKTRONIC
Parking brake
Display message ............................ 217
Notes/function .............................. 164
see Parking brake
Parking lamps (changing bulbs) ...... 122
PARKTRONIC Deactivating/activating .................186
Driving system ............................... 184
Function/notes ............................. 184
Problem (malfunction) ...................187
Range of the sensors .....................184
Trailer towing ................................. 186
Warning display ............................. 185
Pedals ................................................. 165
Permanent four-wheel drive see 4MATIC (permanent four-
wheel drive)
Plastic trim (cleaning instructions) . 292
Power washers .................................. 289
Power windows see Side windows
PRE-SAFE ®
(Preventive occupant
safety system) Display message ............................ 218
Operation ......................................... 49
PRE-SAFE ®
Brake (vehicles with
DISTRONIC PLUS) Warning lamp ................................. 245
Preventive occupant safety
system
see PRE-SAFE ®
(Preventive
occupant safety system)
Product information ............................ 21
Program selector button .................. 153Index13

Pulling away (automatic
transmission) ..................................... 147
Q
Qualified specialist workshop ........... 24
R
Radar sensor system Activating/deactivating .................208
Radiator cover ................................... 283
Radio Selecting a station .........................203
see separate operating instructions
Radio-controlled devices
(installing) .......................................... 279
Reading lamp ..................................... 118
Rear axle level control ...................... 180
Rear bench seat Folding forwards/back ..................253
Rear compartment
Activating/deactivating climate
control ........................................... 134
Setting the air vents ......................142
Setting the temperature ................137
Rear-compartment seat
see Rear seat
Rear fog lamp
Display message ............................ 224
Switching on/off ........................... 116
Rear lamps
see Lights
Rear seat
Adjusting ....................................... 101
Rear view camera
Cleaning instructions .....................292
Function/notes ............................. 187
Rear-view mirror
Anti-glare (manual) ........................109
Dipping (automatic) .......................111
Rear window defroster
Problem (malfunction) ...................139
Rear window heating
Switching on/off ........................... 139
Rear window wiper
Replacing the wiper blade .............. 126
Switching on/off ........................... 125
Refueling
Fuel gauge ....................................... 29
Important safety notes ..................156
Refueling process ..........................158
see Fuel
Remote control
Garage door opener .......................275
Reporting
Malfunctions relevant to safety ........ 24
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 228
Warning lamp ................................. 244
see Fuel
Reset button ........................................ 29
Residual heat (climate control) ........ 140
Restraint system see SRS (Supplemental Restraint
System)
Roadside Assistance (breakdown) .... 22
Roller blind see Roller sunblind
Roller sunblind
Panorama roof with power tilt/
sliding panel ..................................... 91
Rear side windows .........................265
Roof carrier ........................................ 262
Roof lining and carpets (cleaning
guidelines) ......................................... 294
Roof load (maximum) see Technical data
Route
see Route guidance (navigation)
Route guidance (navigation) ............ 204
S
Safety Children in the vehicle .....................56
Child restraint systems ....................56
Occupant Classification System
(OCS) ............................................... 44
Overview of occupant safety
systems ........................................... 38
Safety systems
see Driving safety systems
14Index

SeatFolding down the 2nd row of
seats .............................................. 254
Important safety notes ....................97
Resetting the 2nd row of seats ......256
Resetting the 3rd row of seats ....... 256
Seat belts
Adjusting the driver's and front-
passenger seat belt .........................54
Adjusting the height ......................... 54
Belt force limiters ............................ 55
Cleaning ......................................... 293
Correct usage .................................. 52
Emergency Tensioning Devices ........ 55
Fastening ......................................... 53
Important safety guidelines .............51
Releasing ......................................... 54
Safety guidelines ............................. 39
Special seat belt retractor ...............58
Switching belt adjustment on/off
(on-board computer) ......................209
Warning lamp ................................. 238
Warning lamp (function) ................... 54
Seats
Adjusting (electrically) .....................98
Adjusting (second and third rows) . 101
Adjusting the 4-way lumbar
support .......................................... 105
Adjusting the head restraint ............99
Cleaning the cover .........................293
Correct driver's seat position ........... 96
Folding down the 3rd row of seats . 255
Folding the rear bench seat
forwards/back ............................... 253
Multicontour seat .......................... 105
Seat heating problem ....................106
Seat ventilation problem ................107
Storing settings (memory
function) ........................................ 112
Switching seat heating on/off .......106
Switching the seat ventilation on/
off .................................................. 106
Securing hooks .................................. 258
Sensors (cleaning instructions) ....... 291
Service see ASSYST PLUS service interval
display Service interval display
Displaying service messages .........287
Hiding service messages ...............287
Notes ............................................. 287
Service messages ..........................287
Service products
Brake fluid ..................................... 359
Capacities ...................................... 355
Coolant (engine) ............................ 359
DEF special additives .....................357
Engine oil ....................................... 358
Fuel ................................................ 356
Important safety notes ..................354
Refrigerant (air-conditioning
system) .......................................... 359
Washer fluid ................................... 360
Settings
Factory (on-board computer) .........205
On-board computer .......................205
Setting the air distribution ............... 138
Setting the airflow ............................ 138
Side impact air bag ............................. 42
Side marker lamp (display
message) ............................................ 224
Side marker lamps (changing
bulbs) ................................................. 123
Side windows Convenience closing feature ............88
Convenience opening feature ..........87
Hinged side windows .......................87
Important safety information ...........86
Opening/closing .............................. 86
Problem (malfunction) .....................89
Resetting ......................................... 89
Sliding sunroof
Important safety notes ....................89
Opening/closing .............................. 90
Problem (malfunction) .....................92
Resetting ......................................... 90
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery .......................76
Changing the programming .............75
Checking the battery .......................76
Convenience closing feature ............88
Convenience opening feature ..........87
Display message ............................ 236Index15

Opening/closing (automatically
from outside) ................................... 83
Opening/closing (from outside) .......82
Tail lamps
Display message ............................ 224
see Lights
Tank
see Fuel tank
Tank content
Fuel gauge ....................................... 29
Technical data
R 350 ............................................. 361
R 350 BlueTEC ............................... 360
Tires/wheels ................................. 347
TELEAID
Call priority .................................... 273
Display message ............................ 218
Downloading destinations
(COMAND) ..................................... 273
Emergency call .............................. 270
Important safety notes ..................269
Locating a stolen vehicle ...............275
MB info call button ........................272
Roadside Assistance button ..........272
Search & Send ............................... 274
Self-test ......................................... 270
System .......................................... 270
Vehicle remote unlocking ..............274
Telephone
Accepting a call ............................. 211
Display message ............................ 235
Menu (on-board computer) ............211
Number from the phone book ........ 212
Redialing ........................................ 212
Rejecting/ending a call .................212
Temperature
Coolant (on-board computer) ......... 202
Displaying the outside
temperature ................................... 202
Outside temperature ...................... 198
Setting (climate control) ................137
Theft deterrent locking system
Immobilizer ...................................... 68
Tilt/sliding sunroof
see Sliding sunroof
Time (on-board computer) ................ 206
TIREFIT kit .......................................... 299Tire pressure
Calling up (on-board computer) .....331
Checking manually ........................329
Display message ............................ 231
Maximum ....................................... 328
Notes ............................................. 327
Not reached (TIREFIT) ....................302
Pressure loss warning ....................329
Reached (TIREFIT) ..........................302
Recommended ............................... 325
Tire pressure monitoring system
Function/notes ............................. 331
Restarting ...................................... 333
Warning lamp ................................. 245
Tires
Aspect ratio (definition) .................345
Average weight of the vehicle
occupants (definition) ....................343
Bar (definition) ............................... 343
Characteristics .............................. 343
Checking ........................................ 323
Definition of terms .........................343
Direction of rotation ......................346
Display message ............................ 231
Distribution of the vehicle
occupants (definition) ....................346
DOT, Tire Identification Number
(TIN) ............................................... 342
DOT (Department of
Transportation) (definition) ............343
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 344
GTW (Gross Trailer Weight)
(definition) ..................................... 344
GVW (Gross Vehicle Weight)
(definition) ..................................... 344
GVWR (Gross Vehicle Weight
Rating) (definition) .........................344
Important safety notes ..................322
Increased vehicle weight due to
optional equipment (definition) ......343
Kilopascal (kPa) (definition) ...........344
Labeling (overview) ........................339
Load bearing index (definition) ......345
Load index ..................................... 342
Load index (definition) ...................344
Maximum loaded vehicle weight
(definition) ..................................... 344Index17

Overhead control panelFunctionPage:p Switches the left-
hand reading lamp on/off
118
;| Switches the
automatic interior lighting
control on/off
119
=u Switches the rear
interior lighting on/off
119
?c Switches the front
interior lighting on/off
119
Ap Switches the right-
hand reading lamp on/off
118
BInterior lighting, right119C2 Opens/closes the
sliding sunroof
90
2 Opens/closes the
panorama roof with power
tilt/sliding panel and roller
sunblinds
91
FunctionPageDG SOS button (mbrace
system)
270
ERear-view mirror109FReading lamps118GButtons for the garage door
opener
276
HMicrophone for mbrace
(emergency call system),
telephone and the Voice
Control System 4IInterior lighting, left1194
Observe the additional operating instructions.34Overhead control panelAt a glance

The SRS components are in operational
readiness when the + SRS warning lamp
is not lit while the engine is running .GWARNING
The SRS self-check has detected a
malfunction if the + SRS warning lamp:
R does not come on at all
R fails to go out approximately 4 seconds
after the engine was started
R comes on after the engine was started or
while driving
For your safety, Mercedes-Benz strongly
recommends that you have the system
checked as soon as possible at an authorized
Mercedes-Benz Center. Otherwise the SRS
may not be activated when it is needed in an
accident, which could result in serious or fatal
injury. The SRS might also deploy
unexpectedly and unnecessarily which could
also result in injury.
In addition, improper work on the SRS creates
a risk of rendering the SRS inoperative or
causing unintended air bag deployment. Work
on the SRS must therefore only be performed
by qualified technicians. Contact an
authorized Mercedes-Benz Center.
If it is necessary to modify an air bag system
to accommodate a person with disabilities,
contact an authorized Mercedes-Benz Center
for details. USA only: Call our Customer
Assistance Center at 1-800-FOR-MERCedes
(1-800-367-6372) for details.
Safety guidelines for seat belts,
Emergency Tensioning Devices (ETDs)
and air bags
GWARNING
R Damaged seat belts or seat belts that have
been subjected to stress in an accident
must be replaced. Their anchoring points
must also be checked. Only use seat belts
installed or supplied by an authorized
Mercedes-Benz Center.
R Air bags and pyrotechnic Emergency
Tensioning Devices (ETDs) contain
perchlorate material, which may require
special handling and regard for the
environment. Check your national disposal
guidelines. California residents, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm .
R Air bags and ETDs are designed to function
on a one-time-only basis. An air bag or ETD
that has deployed must be replaced. PRE-
SAFE ®
has electrically operated reversible
belt tensioners in addition to the
pyrotechnic ETDs.
R Do not pass seat belts over sharp edges.
They could tear.
R Do not make any modification that could
change the effectiveness of the seat belts.
R Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
R No modifications of any kind may be made
to any components or wiring of the SRS.
R Do not change or remove any component
or part of the SRS.
R Do not install additional trim material, seat
covers, badges, etc. to the:
- padded steering wheel boss
- front-passenger air bag cover
- outer side of front seat bolsters
- outer side of the seat bolsters of the rear
bench seat backrest
- roof lining trim
R Do not install additional electrical/
electronic equipment on or near SRS
components and wiring.
R Keep area between air bags and occupants
free of objects (e.g. packages, purses,
umbrellas, etc.).
R Do not hang items such as coat hangers
from the coat hooks or handles over the
door. These items may be thrown around inOccupant safety39SafetyZ

GWARNING
Only use seat covers which have been tested
and approved by Mercedes-Benz for your
vehicle model. Using other seat covers may
interfere with or prevent the deployment of
the side impact air bags. Contact an
authorized Mercedes-Benz Center for
availability.
When deployed, the side impact air bags offer
additional protection for the thorax of the
vehicle occupants on the side of the vehicle
on which the impact occurs. However, they
do not protect the:
R head
R neck
R arms
Front side impact air bags : and rear side
impact air bags ; deploy next to the outer
seat cushions.
The side impact air bags are deployed:
R on the side on which an impact occurs
R at the start of an accident with a high rate
of lateral vehicle deceleration or
acceleration, e.g. in a side impact
R independently of seat belt use
R independently of the front air bags
R independently of the ETDs
If the vehicle overturns, the side impact air
bags are generally not deployed. They are
deployed if the system detects high vehicle
deceleration or acceleration in a lateral
direction and determines that side impact air
bag deployment can offer additional
protection to that provided by the seat belt.
Side impact air bags will not deploy in side
impacts which do not exceed the system's
preset deployment thresholds for lateral
acceleration/deceleration. You will then be
protected by the fastened seat belt.
If the OCS detects that the front-passenger
seat is not occupied and the front-passenger
seat belt is not fastened (the belt tongue is
not engaged in the seat belt buckle), the side
impact air bag on the front-passenger side
will not deploy. The side impact air bag on the
front-passenger side will deploy if the front-
passenger seat belt is fastened, regardless of
whether the front-passenger seat is occupied
or not.
Window curtain air bags
The window curtain air bags enhance the level
of protection for the head, but not chest or
arms, of the vehicle occupants on the side of
the vehicle on which the impact occurs.
The window curtain air bags are integrated
into the side of the roof frame and deploy in
the area extending from the front door (A-
pillar) to the rear side window (D-pillar).
Window curtain air bags : are deployed:
R on the side on which an impact occurs
R at the start of an accident with a high rate
of lateral vehicle deceleration or
acceleration, e.g. in a side impact
R regardless of whether the front-passenger
seat is occupied
Occupant safety43SafetyZ

Problems with the occupant classification systemProblemPossible causes/consequences and M SolutionsThe 42
indicator lamp
illuminates and
remains illuminated.
The person on the
front-passenger seat:
R has the weight of a
typical adult
R has been determined
by the system not to
be a child.The OCS is malfunctioning.XHave the OCS checked as soon as possible at an authorized
Mercedes-Benz Center.XObserve the additional display messages in the multifunction
display ( Y page 220).GWARNING
If the 42 indicator lamp illuminates and remains illuminated when the weight of a
typical adult or someone larger than a small individual has been detected on the passenger seat,
the system then determines the occupant cannot be a child. Do not allow any occupant to use
the passenger seat until the system has been repaired.
ProblemPossible causes/consequences and M SolutionsThe 42
indicator lamp does not
illuminate and/or does
not remain illuminated.
The front-passenger
seat is:
R unoccupied
R occupied with a
weight up to or less
than a typical 12-
month-old child in a
standard child
restraint systemThe OCS is malfunctioning.XMake sure there is nothing between the seat cushion and the
child seat.XCheck the installation of the child restraint system.XMake sure that no objects are applying additional weight onto
the seat.XMake sure there are no objects applying additional force to the
seat. Head restraints that press against the roof or books that
are behind or trapped between the seat, for example, apply
additional force to the seat. The OCS senses such forces as
additional weight.XIf the 42 indicator lamp does not illuminate, have
the OCS checked as soon as possible at an authorized
Mercedes-Benz Center. Do not transport a child on the front-
passenger seat as long as the OCS is not functioning.XObserve the additional display messages in the multifunction
display ( Y page 220).48Occupant safetySafety