seats MERCEDES-BENZ R-CLASS FAMILY TOURER 2012 Owners Manual

Index ....................................................... 4Introduction ......................................... 21At a glance ........................................... 27Safety ................................................... 37Opening/closing ................................. 71Seats, steering wheel and mirrors ....95Lights and windshield wipers ..........113Climate control ................................. 129Driving and parking ..........................143On-board computer and displays ....197Stowing and features .......................247Maintenance and care ......................281Breakdown assistance .....................295Wheels and tires ............................... 321Technical data ................................... 351
Contents3

1, 2, 3 ...
115 V socket ...................................... 268
12 V socket see Sockets
4ETS (Electronic Traction System) .... 66
A
ABS (Anti-lock Braking System) Display message ............................ 214
Function/notes ................................ 65
Important safety notes ....................65
Warning lamp ................................. 240
Activating/deactivating cooling
with air dehumidification ................. 135
Active service system PLUS see ASSYST PLUS service interval
display
Adaptive Damping System (ADS) ..... 181
Additives (engine oil) ........................ 358
Adjusting the armrest (2nd row of
seats) .................................................. 102
ADS (Adaptive Damping System) ..... 181
Air bags Display message ............................ 220
Front air bag (driver, front
passenger) ....................................... 42
Important safety notes ....................40
Safety guidelines ............................. 39
Side impact air bag ..........................42
Window curtain air bag ....................43
Air-conditioning system
see Climate control
Air filter (display message) .............. 228
AIRMATIC (display message) ............ 229
AIRMATIC package ............................ 180
Air pressure see Tire pressure
Air vents
Important safety notes ..................141
Rear ............................................... 142
Setting ........................................... 141
Setting the center air vents ...........141
Setting the side air vents ...............141
Alarm system
see ATA (Anti-Theft Alarm system)
Anti-lock Braking System
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Anti-theft system
ATA (Anti-Theft Alarm system) .........69
Ashtray ............................................... 265
ASSYST PLUS see ASSYST PLUS service interval
display
ATA (Anti-Theft Alarm system)
Activating/deactivating ...................69
Function ........................................... 69
Switching off the alarm ....................69
Audio menu (on-board computer) .... 203
Audio system see separate operating instructions
Authorized Mercedes-Benz Center
see Qualified specialist workshop
AUTO lights
Display message ............................ 225
see Lights
Automatic headlamp mode .............. 115
Automatic transmission Automatic drive program ...............154
Changing gear ............................... 152
DIRECT SELECT lever .....................150
Display message ............................ 234
Driving tips .................................... 153
Emergency running mode ..............156
Kickdown ....................................... 153
Problem (malfunction) ...................156
Program selector button ................153
Pulling away ................................... 147
Shift ranges ................................... 154
Starting the engine ........................146
Steering wheel paddle shifters ......153
Trailer towing ................................. 153
Transmission position display ........151
Transmission positions ..................152
Automatic transmission
emergency mode ............................... 1564Index

Cargo compartment floor ................. 296
Cargo net Attaching ....................................... 261
Important safety information .........260
Cargo tie down rings ......................... 257
Car wash (care) ................................. 288
CD player/CD changer (on-board
computer) .......................................... 203
Cell phone see Mobile phone
Center console
2nd row of seats ............................ 251
Lower section .................................. 33
Upper section .................................. 32
Central locking
Automatic locking (on-board
computer) ...................................... 208
Locking/unlocking (SmartKey) ........72
Changing bulbs
High-beam headlamps ...................122
Important safety notes ..................119
License plate lighting .....................124
Low-beam headlamps ....................121
Overview of bulb types ..................120
Parking lamps ................................ 122
Removing/replacing the cover
(front wheel arch) .......................... 121
Reversing lamps ............................ 123
Side marker lamps .........................123
Standing lamps (front) ...................122
Turn signals (front) ......................... 122
Child-proof locks
Important safety notes ....................63
Rear doors ....................................... 63
Children
In the vehicle ................................... 56
Restraint systems ............................ 56
Child seat
LATCH-type (ISOFIX ) child seat
anchors ............................................ 58
Special seat belt retractor ...............58
Top Tether ....................................... 60
Cigarette lighter ................................ 266
Classification system for
occupants (OCS) Faults ............................................... 48
Operation ......................................... 44
System self-test ............................... 47Climate control
Automatic climate control (3-
zone) .............................................. 132
Controlling automatically ...............136
Cooling with air dehumidification ..135
Defrosting the windshield ..............138
Demisting the windows .................. 139
Dual-zone automatic climate
control ........................................... 131
Important safety notes ..................130
Indicator lamp ................................ 136
Notes on using automatic climate
control ................................... 131, 134
Overview of systems ......................130
Problems with cooling with air
dehumidification ............................ 136
Problem with the rear window
defroster ........................................ 139
Rear control panel .........................132
Refrigerant ..................................... 359
Setting the air distribution .............138
Setting the airflow .........................138
Setting the air vents ......................141
Setting the temperature ................137
Switching air-recirculation mode
on/off ............................................ 140
Switching on/off ........................... 134
Switching residual heat on/off ......140
Switching the MONO function on/
off .................................................. 138
Switching the rear window
heating on/off ............................... 139
Clock (on-board computer) ............... 206
Cockpit Overview .......................................... 28
see Instrument cluster
Collapsible spare wheel
Inflating ......................................... 307
see Emergency spare wheel
COMAND
see separate operating instructions
Combination switch .......................... 117
Compass Calling up ....................................... 278
Consumption statistics (on-board
computer) .......................................... 210
Convenience closing feature .............. 88
Convenience opening feature ............ 876Index

Coolant (engine)Checking the level .........................285
Display message ............................ 225
Notes ............................................. 359
Temperature gauge ........................ 202
Cooling
see Climate control
Crash-responsive emergency
lighting ............................................... 119
Cruise control Cruise control lever .......................171
Deactivating ................................... 172
Display message ............................ 230
Driving system ............................... 170
Function/notes ............................. 170
Important safety notes ..................170
LIM indicator lamp .........................171
Setting a speed .............................. 172
Storing and maintaining current
speed ............................................. 171
Cup holder
Center console .............................. 263
Important safety notes ..................262
second row of seats ....................... 263
Second row of seats (armrest) .......264
third row of seats ........................... 264
Customer Assistance Center (CAC) ... 24
Customer Relations Department ....... 24
D
Dashboard see Cockpit
Date (on-board computer) ................ 206
Daytime running lamp mode see Daytime running lamps
Daytime running lamps
Display message ............................ 224
Switching on/off (on-board
computer) ...................................... 206
Switching on/off (switch) ..............115
DEF
Adding ........................................... 161
Display message ............................ 228
Delayed switch-off
Exterior lighting (on-board
computer) ...................................... 207
Interior lighting .............................. 208
Diesel particle filter .......................... 166
Digital speedometer Displaying ...................................... 202
Setting the unit (on-board
computer) ...................................... 205
DIRECT SELECT lever
see Automatic transmission
Display (cleaning instructions) ........ 292
Display messages Calling up (on-board computer) .....213
Driving systems ............................. 229
Engine ............................................ 225
General notes ................................ 213
Hiding (on-board computer) ...........213
Key ................................................ 236
KEYLESS-GO .................................. 236
Lights ............................................. 222
Safety systems .............................. 214
Service interval display ..................287
Tires ............................................... 231
Vehicle ........................................... 234
Distance recorder ............................. 202
see Odometer
see Trip odometer
Distance warning (warning lamp) .... 245
Distance warning function
(vehicles with DISTRONIC) Activating/deactivating (on-
board computer) ............................ 210
Notes ............................................... 68
DISTRONIC
Deactivating ................................... 178
Display message ............................ 230
Displays in the multifunction
display ........................................... 178
Driving tips .................................... 179
Important safety notes ..................173
Notes/function .............................. 173
Setting the specified minimum
distance ......................................... 177
Warning lamp ................................. 245
Door
Central locking/unlocking (key) ......72
Control panel ................................... 35
Important safety notes ....................79Index7

DoorsAutomatic locking (on-board
computer) ...................................... 208
Automatic locking (switch) ............... 80
Display message ............................ 235
Emergency locking ........................... 81
Emergency unlocking .......................81
Opening (from inside) ......................80
Drinking and driving ......................... 165
Drinks holder see Cup holders
Drive program (automatic) ............... 154
Driver's door see Doors
Driver's seat
see Seats
Driving abroad
Mercedes-Benz Service .................287
Symmetrical low beam ..................114
Driving on flooded roads .................. 168
Driving safety systems 4ETS (Electronic Traction System) ...66
ABS (Anti-lock Braking System) .......65
BAS (Brake Assist System) ..............65
Distance warning system
(vehicles with DISTRONIC) ...............68
Electronic brake force distribution ...68
ESP ®
(Electronic Stability
Program) .......................................... 66
Important safety information ...........64
Overview .......................................... 64
Driving systems
Blind Spot Assist ............................ 189
Cruise control ................................ 170
Display message ............................ 229
DISTRONIC .................................... 173
Level control .................................. 181
PARKTRONIC ................................. 184
Rear axle level control ...................180
Rear view camera .......................... 187
Driving tips
Automatic transmission .................153
Brakes ........................................... 166
Break-in period .............................. 144
DISTRONIC .................................... 179
Downhill gradient ........................... 166
Drinking and driving .......................165Driving abroad ............................... 114
Driving on flooded roads ................168
Driving on wet roads ......................168
Exhaust check ............................... 166
Fuel ................................................ 165
General .......................................... 165
Hydroplaning ................................. 168
Icy road surfaces ........................... 170
Limited braking efficiency on
salted roads ................................... 167
Pedals ............................................ 165
Snow chains .......................... 169, 325
Symmetrical low beam ..................114
Towing a trailer .............................. 191
Wet road surface ........................... 167
DVD audio (on-board computer) ...... 203
E
EASY-ENTRY feature 3rd row of seats ............................. 103
Activating/deactivating .................209
Function/notes ............................. 108
EASY-EXIT feature
3rd row of seats ............................. 103
Crash-responsive ........................... 109
Function/notes ............................. 108
Switching on/off ........................... 209
EBD (electronic brake force
distribution) Display message ............................ 216
Function/notes ................................ 68
Electrical fuses
see Fuses
Electronic Brake force Distribution
see EBD (Electronic Brake force
Distribution)
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Electronic Traction System
see ETS/4ETS (Electronic
Traction System)
Emergency release
Driver's door .................................... 81
Fuel filler flap ................................. 158
Vehicle ............................................. 81
8Index

SeatFolding down the 2nd row of
seats .............................................. 254
Important safety notes ....................97
Resetting the 2nd row of seats ......256
Resetting the 3rd row of seats ....... 256
Seat belts
Adjusting the driver's and front-
passenger seat belt .........................54
Adjusting the height ......................... 54
Belt force limiters ............................ 55
Cleaning ......................................... 293
Correct usage .................................. 52
Emergency Tensioning Devices ........ 55
Fastening ......................................... 53
Important safety guidelines .............51
Releasing ......................................... 54
Safety guidelines ............................. 39
Special seat belt retractor ...............58
Switching belt adjustment on/off
(on-board computer) ......................209
Warning lamp ................................. 238
Warning lamp (function) ................... 54
Seats
Adjusting (electrically) .....................98
Adjusting (second and third rows) . 101
Adjusting the 4-way lumbar
support .......................................... 105
Adjusting the head restraint ............99
Cleaning the cover .........................293
Correct driver's seat position ........... 96
Folding down the 3rd row of seats . 255
Folding the rear bench seat
forwards/back ............................... 253
Multicontour seat .......................... 105
Seat heating problem ....................106
Seat ventilation problem ................107
Storing settings (memory
function) ........................................ 112
Switching seat heating on/off .......106
Switching the seat ventilation on/
off .................................................. 106
Securing hooks .................................. 258
Sensors (cleaning instructions) ....... 291
Service see ASSYST PLUS service interval
display Service interval display
Displaying service messages .........287
Hiding service messages ...............287
Notes ............................................. 287
Service messages ..........................287
Service products
Brake fluid ..................................... 359
Capacities ...................................... 355
Coolant (engine) ............................ 359
DEF special additives .....................357
Engine oil ....................................... 358
Fuel ................................................ 356
Important safety notes ..................354
Refrigerant (air-conditioning
system) .......................................... 359
Washer fluid ................................... 360
Settings
Factory (on-board computer) .........205
On-board computer .......................205
Setting the air distribution ............... 138
Setting the airflow ............................ 138
Side impact air bag ............................. 42
Side marker lamp (display
message) ............................................ 224
Side marker lamps (changing
bulbs) ................................................. 123
Side windows Convenience closing feature ............88
Convenience opening feature ..........87
Hinged side windows .......................87
Important safety information ...........86
Opening/closing .............................. 86
Problem (malfunction) .....................89
Resetting ......................................... 89
Sliding sunroof
Important safety notes ....................89
Opening/closing .............................. 90
Problem (malfunction) .....................92
Resetting ......................................... 90
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery .......................76
Changing the programming .............75
Checking the battery .......................76
Convenience closing feature ............88
Convenience opening feature ..........87
Display message ............................ 236Index15

Door central locking/unlocking .......72
Important safety notes ....................72
Loss ................................................. 78
Mechanical key ................................ 75
Positions (ignition lock) .................145
Problem (malfunction) .....................78
Starting the engine ........................146
Snow chains .............................. 169, 325
Sockets 2nd row of seats ............................ 268
Center console .............................. 268
Front-passenger footwell ...............268
Luggage compartment ...................268
Points to observe before use .........267
Spare wheel
Notes/data .................................... 349
Storage location ............................ 297
Stowing .......................................... 298
see Emergency spare wheel
Specialist workshop ............................ 24
Speed, controlling see Cruise control
Speedometer
Additional speedometer (on-
board computer) ............................ 202
In the Instrument cluster .................29
Segments ...................................... 199
Selecting the unit of
measurement ................................ 205
see Instrument cluster
SRS (Supplemental Restraint
System) Display message ............................ 218
Introduction ..................................... 38
Warning lamp ................................. 243
Warning lamp (function) ................... 38
Standing lamps
Changing bulbs .............................. 122
Display message ............................ 224
Switching on/off ........................... 114
Starting (engine) ................................ 146
Station see Radio
Steering (display message) .............. 235
Steering wheel Adjusting (electrically) ...................108
Adjusting (manually) ......................107
Button overview ............................... 31Buttons (on-board
computer) ...................................... 199
Important safety notes ..................107
Paddle shifters ............................... 153
Steering wheel heating ..................108
Storing settings (memory
function) ........................................ 112
Steering wheel (cleaning
instructions) ...................................... 293
Steering wheel heating Indicator lamp (malfunction) ..........108
Switching on/off ........................... 108
Steering wheel paddle shifters ........ 153
Stowage compartments 3rd row of seats ............................. 250
Armrest (under) ............................. 250
Center air vents (2nd row of
seats) ............................................. 250
Center console (2nd row of seats) . 250
Glove box ....................................... 249
Parcel net ...................................... 251
Stowage space
Center console .............................. 249
Cup holders ................................... 262
Important safety information .........248
Summer opening
see Convenience opening feature
Summer tires ..................................... 324
Sun visor ............................................ 264
Supplement Restraint System see SRS (Supplemental Restraint
System)
Surround lighting (on-board
computer) .......................................... 207
Switching air-recirculation mode
on/off ................................................. 140
Switching off the alarm (ATA) ............ 69
T
Tachometer ........................................ 198
Tailgate Display message ............................ 235
Important safety notes ....................81
Limiting the opening angle ...............85
Opening/closing (automatically
from inside) ...................................... 84
16Index

being up to or less than the weight of a typical
12-month-old child in a standard child
restraint, the 42 indicator lamp
will illuminate when the engine is started and
remain illuminated. This indicates that the
front passenger front air bag is deactivated.
When the OCS senses that the front
passenger seat is classified as being empty,
the 42 indicator lamp will
illuminate when the engine is started and
remain illuminated. This indicates that the
front passenger front air bag is deactivated.
When the OCS senses that the front
passenger seat occupant is classified as
being heavier than the weight of a typical 12-
month-old child seated in a standard child
restraint or as being a small individual (such
as a young teenager or a small adult), the
42 indicator lamp will illuminate
for approximately 6 seconds when the engine
is started. Depending on occupant weight
sensor readings from the seat, it will then
remain illuminated or go out. With the
42 indicator lamp illuminated,
the front passenger front air bag is
deactivated. With the 42
indicator lamp out, the front passenger front
air bag is activated.
When the OCS senses that the front
passenger seat occupant is classified as an
adult or someone larger than a small
individual, the 42 indicator lamp
will illuminate for approximately six seconds
when the engine is started and then go out.
This indicates that the front passenger front
air bag is activated.
If the 42 indicator lamp is
illuminated, the front passenger front air bag
is deactivated and will not be deployed.If the 24 indicator lamp is not
illuminated, the front passenger front air bag
is activated and will be deployed
R in the event of certain frontal impacts
R if the impact exceeds a predetermined
triggering threshold
R independently of the side impact air bags
If the front passenger front air bag is
deployed, the rate of inflation will be
influenced by
R the rate of vehicle deceleration as assessed
by the air bag control unit
R the front passenger's weight category as
identified by the OCS
For further information, see "air bag display
messages" ( Y page 220).GWARNING
According to accident statistics, children are
safer when properly restrained on the rear
seats than on the front-passenger seat. Thus,
we strongly recommend that children be
placed in the rear seats whenever possible.
Regardless of seating position, children 12
years old and under must be seated and
properly secured in an appropriately sized
child restraint system or booster seat
recommended for the size and weight of the
child.
The infant or child restraint system must be
properly secured with the vehicle's seat belt,
the seat belt and Top Tether strap, or lower
anchors and Top Tether strap, fully in
accordance with the child seat
manufacturer's instructions.
Occupants, especially children, should always
sit as upright as possible, wear the seat belt
properly and use an appropriate sized infant
restraint, toddler restraint, or booster seat
recommended for the size and weight of the
child.
Occupant safety45SafetyZ

GWARNING
If the red + SRS warning lamp in the
instrument cluster and the 42
indicator lamp light up simultaneously, the
OCS is malfunctioning. The front passenger
front air bag will be deactivated in this case.
Have the system checked by qualified
technicians as soon as possible. Contact an
authorized Mercedes-Benz Center.
Only have the seat repaired or replaced at an
authorized Mercedes-Benz Center.
In order to ensure proper operation of the air
bag system and OCS:
R Do not place more than 4.4 lb (2 kg) into the
parcel net on the rear of the front
passenger seat. Otherwise, the OCS may
not be able to properly approximate the
occupant weight category.
R Do not place objects under and/or around
the front passenger seat.
R Do not hang anything from or attach any
items to the seats.
R do not store any objects, such as books,
between the front passenger seat and the
center console or the front-passenger door.
R Do not move the front passenger seat
backwards against rigid objects.
R Sit with the seat belt properly fastened in a
position that is as upright as possible with
your back against the seat backrest.
R When seated, a passenger should not
position him/herself in such a way as to
cause the passenger's weight to be lifted
from the seat cushion as this may result in
the OCS being unable to correctly
approximate the passenger's weight
category.
R Read and observe all warnings in this
chapter.
System self-test
The 42 indicator lamp
illuminates when you:
R turn the SmartKey to position 1 or 2 in the
ignition lock
R press the KEYLESS-GO Start/Stop button
once or twice
If an adult occupant is properly sitting on the
passenger seat and the OCS classifies the
occupant as an adult, the 42
indicator lamp illuminates and goes out again
after approximately 6 seconds.
If the seat is not occupied and the OCS
classifies the front passenger seat as being
unoccupied, the 42 indicator
lamp will illuminate and not go out.
GWARNING
If the 4 2 indicator lamp does
not illuminate, the system is not functioning.
You must contact an authorized Mercedes-
Benz Center before seating any child on the
front passenger seat.
For more information, see "Problems with the
Occupant Classification System"
( Y page 48).
GWARNING
Never place anything between seat cushion
and child seat (e.g. a pillow), since it reduces
the effectiveness of the OCS. The underside
and rear side child restraint system must be
placed entirely on the seat cushion and the
backrest of the front-passenger seat
backrest.
If necessary, adjust the tilt of the passenger
seat backrest.
An incorrectly mounted child seat could cause
injuries to the child in case of an accident,
instead of increasing protection for the child.
Follow the manufacturer's instructions for
installation of child restraint systems.
Occupant safety47SafetyZ

GWARNING
If the 42 indicator lamp does not illuminate or remains out with the weight of a
typical 12-month-old child in a standard child restraint or less, or is unoccupied, on the front-
passenger seat, do not transport a child on the front-passenger seat until the system has been
repaired.
PRE-SAFE ®
(preventative occupant
protection)GWARNING
The PRE-SAFE ®
system reduces the impact of
an accident on vehicle occupants, as long as
their seat belts have been fastened correctly.
Although your vehicle is equipped with a PRE-
SAFE ®
system, the possibility of injury in the
event of an accident cannot be ruled out. You
should therefore always drive carefully and
adapt your driving style to the prevailing road,
weather and traffic conditions.
PRE-SAFE ®
takes preemptive measures to
protect occupants in certain hazardous
situations.
PRE-SAFE ®
intervenes:
R in emergency braking situations when BAS
intervenes
R in critical driving situations, e.g. when
physical limits are exceed and the vehicle
understeers or oversteers severely
PRE-SAFE ®
takes the following measures
depending on the hazardous situation
detected:
R the front seat belts are pre-tensioned.
R on vehicles with memory function for the
front-passenger seat: the front-passenger
seat is adjusted if it is in an unfavorable
position.
R if the vehicle skids, the side windows are
closed so that only a small gap remains.
R on vehicles with a sliding sunroof: if the
vehicle skids, the sliding sunroof closes so
that only a small gap remains.
If the hazardous situation passes without
resulting in an accident, PRE-SAFE ®
slackens
the belt pretensioning. All settings made by
PRE-SAFE ®
can then be reversed.
If the seat belts are not released:XMove the backrest or seat back slightly, but
only when the vehicle is stationary.
The belt pretensioning is reduced and the
locking mechanism is released.GWARNING
Make sure that nobody can become trapped
as you adjust the seat.
! Make sure that there are no objects in the
footwell or behind the seats when resetting
the seats. There is a risk that the seats
and/or the objects could be damaged.
More information about seat-belt
adjustment, a convenience function
integrated into PRE-SAFE ®
, can be found in
the "Seat-belt adjustment" section
( Y page 54).
NECK-PRO head restraints/NECK-
PRO luxury head restraints
NECK-PRO head restraints/NECK-PRO luxury
head restraints increase protection of the
driver's and front-passenger's head and
neck. In the event of a rear collision of a
certain severity, the NECK-PRO head
restraints/NECK-PRO luxury head restraints
on the driver's and front-passenger seats are
moved forwards and upwards. This provides
better head support.
GWARNING
Do not attach any objects (e.g. a coat hanger)
to the NECK-PRO head restraints/NECK-PRO
luxury head restraints. Otherwise, the NECK-
Occupant safety49SafetyZ