key MERCEDES-BENZ R-CLASS MPV 2008 Owners Manual

Troubleshooting
294 Headlamps and turn signals
Problem Possible cause/consequence Suggested solutions
The headlamps or the turn signals
in the exterior mirrors are misted
up on the inside. Air humidity is very high. X
Drive with the headlamps switched on.
The headlamps are demisted after a short distance. The headlamp housing is not
sealed and moisture has been
able to enter. X
Have the headlamps checked at a qualified specialist workshop. Windscreen wipers
Problem Possible cause/consequence Suggested solutions
The windscreen wipers are jam-
med. Leaves or snow, for example, may
be obstructing the windscreen
wiper movement. The wiper
motor has been deactivated. X
For safety reasons, you should remove the key from the ignition
lock.
X Remove the cause of the obstruction.
X Switch the windscreen wipers back on. The windscreen wipers fail com-
pletely. The windscreen wiper drive is
malfunctioning. X
Select another wiper speed on the combination switch.
X Have the windscreen wipers checked at a qualified specialist work-
shop. Practical advice
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Troubleshooting
296 Key
Problem Possible cause/consequence Suggested solutions
You cannot lock or unlock the
vehicle using the key. The key batteries are discharged
or nearly discharged. X
Point the tip of the key at the driver's door handle from close range
and try to unlock or lock the vehicle again.
If this does not work:
X Unlock the vehicle using the emergency key element
(Y page 302).
X Check the key batteries (Y page 305) and replace them if neces-
sary (Y page 305). The key is faulty. X
Unlock the vehicle using the emergency key element
(Y page 302).
X Have the key checked at a qualified specialist workshop. The battery charge indicator lamp
of the key does not go on during
the test. The key batteries are discharged. X
Change the batteries (Y page 305).You have lost a key. X
Have the key cancelled at a Mercedes-Benz Service Centre.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the manual locks changed too. You have lost the emergency key
element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the manual locks changed too. Practical advice
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Troubleshooting
297Problem Possible cause/consequence Suggested solutions
The engine cannot be started
using the key. The on-board voltage is too low. X
Switch off non-essential consumers, e.g. seat heating* or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 323).
or
X Jump-start the vehicle (Y page 329).
or
X Consult a qualified specialist workshop. Practical advice
* optional
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Troubleshooting
298 KEYLESS GO*
Problem Possible cause/consequence Suggested solutions
You cannot lock or unlock the
vehicle using the KEYLESS GO
key. The KEYLESS GO key batteries
are discharged or nearly dis-
charged. X
Lock or unlock the vehicle using the remote control function of the
key. To do this, point the tip of the key at the driver's door handle
from close range and try to unlock or lock the vehicle again.
If this does not work:
X Unlock the vehicle using the emergency key element
(Y page 302).
X Check the KEYLESS GO key batteries (Y page 305) and replace
them if necessary (Y page 305). There is a fault with KEYLESS GO. X
Lock or unlock the vehicle using the remote control function of the
key. To do this, point the tip of the key at the driver's door handle
from close range and try to open the vehicle again.
X Have the KEYLESS GO key checked at a qualified specialist work-
shop. There is interference from a pow-
erful source of radio waves. X
Unlock the vehicle using the emergency key element
(Y page 302). The battery check lamp in the
KEYLESS GO key does not light
up when tested. The KEYLESS GO key batteries
are discharged. X
Change the batteries (Y page 305).Practical advice
* optional
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Troubleshooting
299Problem Possible cause/consequence Suggested solutions
The vehicle cannot be started
using the KEYLESS GO key and
the KEYLESS GO button. The KEY-
LESS GO key is in the vehicle. A door is open. The key can there-
fore not be detected as easily. X
Close the door and try to start the vehicle again. You did not depress the brake
when starting the engine. X
Depress the brake and press the KEYLESS GO button. There is interference from a pow-
erful source of radio waves. X
Start your vehicle using the KEYLESS GO key in the ignition lock. You have lost the KEYLESS GO
key. X
Have the KEYLESS GO key cancelled at a Mercedes-Benz Service
Centre.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the manual locks changed too. Trailer towing*
Problem Possible cause/consequence Suggested solutions
The ball coupling cannot be
locked.
The key cannot be removed from
the ball coupling. G
Risk of accident
The ball coupling is dirty.
The trailer coupling is damaged. X
Remove the ball coupling and clean it (Y page 248). If the ball cou-
pling still cannot be locked, remove the ball coupling. It must no
longer be used to tow a trailer, as safe operation is not guaranteed.
X Have the entire trailer coupling checked at a qualified specialist
workshop. Practical advice
* optional
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Locking/unlocking in an emergency
302 Locking/unlocking in an emergency
Emergency key
If the vehicle can no longer be unlocked or
locked with the key or the KEYLESS GO
key*, use the emergency key element.
If you use the emergency key element to
unlock and open the driver's door, the anti-
theft alarm system* will be triggered
(Y page 63).
There are several ways to turn off the alarm:
X Press the korj button on the key.
or
X Insert the key into the ignition lock.
or
X Press the KEYLESS GO button* in the igni-
tion lock. The KEYLESS GO key* must be in
the vehicle.
or
X Lock or unlock the vehicle using KEYLESS
GO*. The KEYLESS GO key* must be out-
side the vehicle. Releasing and removing the emergency
key element
1
Release catch
2 Emergency key element
X Push release catch 1in the direction of
the arrow and at the same time remove
emergency key element 2from the key. Unlocking the vehicle
If the vehicle can no longer be unlocked cen-
trally with the key or the KEYLESS GO key*:
X Remove the emergency key element from
the key (Y page 302). $
To unlock
X Insert the emergency key element into the
lock of the driver's door as far as it will go.
X Firmly turn the emergency key element
anti-clockwise as far as it will go to position
$ and hold it in this position.
i On right-hand-drive vehicles, turn the
emergency key element clockwise.
X Pull the door handle firmly.
The locking knob pops up.
The door is unlocked. Practical advice
* optional
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Locking/unlocking in an emergency
303
X
Turn the emergency key element back and
remove it.
X Pull the door handle again. Locking the vehicle
If the vehicle can no longer be locked cen-
trally with the key or the KEYLESS GO key*:
X Close the front-passenger door, the rear
door on the front-passenger side and the
tailgate.
X Open the driver's door and the rear door on
the driver's side.
X Press the locking button on the driver's
door (Y page 75).
The locking knobs in the front-passenger
door and in the rear doors drop down.
X Press the locking knobs in the front-
passenger and rear doors down manually if
necessary.
X Exit the vehicle.
X Close the driver's door.
X Enter the vehicle through the rear door on
the driver's side.
X Push the locking pin in the driver's door
down from the inside.
X Exit the vehicle. i
Ensure that you have the vehicle key on
your person and that it is not left in the
vehicle, as the vehicle will be locked after
the next step.
X Close the rear door on the driver's side.
The vehicle is locked. Emergency fuel filler flap release
G
Risk of injury
The edges on the inside of the vehicle body
can be sharp. You could injure yourself
when using the fuel filler flap emergency
release. Avoid contact with the edges on
the inside of the vehicle body.
The emergency release is located behind the
right-hand side trim panel in the luggage com-
partment.
X Open the tailgate.
X Open the right-hand side trim panel
(Y page 310). 1
Emergency release
X Pull emergency release 1in the direction
of the arrow.
The fuel filler flap is unlocked.
X Open the fuel filler flap. Practical advice
* optional
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Changing the batteries
305Key or KEYLESS GO key*
Checking the batteries X
Press the jork button.
The batteries are in order if the battery
charge indicator lamp lights up briefly.
Changing the batteries You require two CR 2025 3 V cell batteries.
X
Remove the emergency key element from
the key (Y page 302). 1
Emergency key element
2 Battery tray X
Insert emergency key element 1into the
opening in the key and push in the direction
of the arrow.
Battery tray 2is released.
X Pull battery tray 2out of the key. 1
Batteries
X Remove old batteries 1from the battery
tray.
X Insert the new batteries beneath the con-
tact spring with the positive terminal facing
upwards. Use a lint-free cloth to do so.
X Push the battery tray back into the key
housing until the battery tray engages.
X Check the function of all key buttons on the
vehicle. Auxiliary heating* remote control
One 6V pin battery, type 2CR11108 is
required. 1
Battery
2 Battery cover
X Prise apart the side arms of battery cover
2 and slide off battery cover 2.
X Remove old battery 1.
X Insert the new battery. Observe the polarity
signs on the back of the remote control
when doing so.
X Slide battery cover 2back onto the
remote control.
X Use the remote control to check the vehi-
cle's auxiliary heating functions. Practical advice
* optional
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Replacing the wiper blades
311
Changing the bulbs in the licence plate
lamps
Licence plate lamp
1
Screws
X Switch off the lights.
X Open the tailgate.
X Remove screws 1.
X Remove the licence plate lamp.
X Replace the bulb.
X Insert the licence plate lamp.
X Replace and tighten screws 1. Replacing the wiper blades
Windscreen wiper blades
G
Risk of accident
The windscreen will not longer be properly
wiped if the wiper blades are worn. This
could prevent you from observing the traffic
conditions, thereby causing an accident.
Replace the wiper blades twice a year, ide-
ally in spring and autumn. G
Risk of accident
The wiper arms could start moving and
cause an injury if you leave the windscreen
wipers switched on.
Remove the key from the ignition lock
before replacing the wiper blades.
! Make sure that you touch only the wiper
arm of the windscreen wiper to avoid dam-
aging the windscreen wiper blades. Removing 1
Wiper blade
2 Release clips
3 Folding direction
4 Wiper arm
5 To remove the wiper blade
X Remove the key from the ignition lock.
X Fold wiper arm 4away from the wind-
screen until it engages.
X Press both release clips 2.
X Fold wiper blade 1in the direction of
arrow 3.
X Remove the wiper blade in the direction of
arrow 5. Practical advice
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Replacing the wiper blades
312
Fitting
1
Wiper blade
2 Retaining clips
3 Folding direction
4 Bracket
5 Lug
6 Recess
X Position new wiper blade 1with
recess 6on lug 5.
X Fold wiper blade 1in the direction of
arrow 3onto the wiper arm, until retaining
clips 2engage in bracket 4.X
Make sure that wiper blade 1is seated
correctly.
X Fold the wiper arm back onto the wind-
screen. Rear window wiper blade
G
Risk of injury
The wiper arm could be set in motion and
injure you if the windscreen wipers are
switched on.
Remove the key from the ignition lock
before replacing the wiper blade.
Removing 1
Wiper arm
2 Wiper blade X
Remove the key from the ignition lock.
X Fold wiper arm 1away from the rear win-
dow until it engages.
X Position wiper blade 2at a right angle to
wiper arm 1.
X Hold wiper arm 1and press wiper
blade 2in the direction of the arrow until
it releases.
X Remove wiper blade 2.
Fitting X
Place the new wiper blade 2onto wiper
arm 1.
X Hold wiper arm 1and press wiper blade
2 in the opposite direction to the arrow
until it engages.
X Make sure that wiper blade 2is seated
correctly.
X Position wiper blade 2parallel to wiper
arm 1.
X Fold wiper arm 1back onto the rear win-
dow. Practical advice
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