maintenance MERCEDES-BENZ R320 2010 W251 Owner's Manual

Changing the set speed
.................144
Last stored speed .......................... 144
Lever ..............................................
143
Messages in the mutlifunction
display ........................................... 280
Resume function ............................ 144
Setting current speed .................... 143
Cup holders ........................................ 201
Curb weight ....................................... 249
Customer Assistance Center (CAC) ...23
Customer Relations Department .......23 D
Dashboard see Instrument cluster


Data recording ..................................... 23
Date, Setting ...................................... 134
Daytime running lamp mode ..............99
Switching on or off ......................... 134
Deep water
see Standing water
Defroster
Rear window .................................. 180
Windshield ............................. 168, 178
Delayed shut-off
Exterior lamps ................................ 135
Interior lighting .............................. 136
Department of Transportation
see DOT
Diesel engine
Preglow indicator lamp ....................29
Diesel fuel
see Fuel
Difficulties
While driving .................................. 113
With starting .................................. 111
Digital clock
see Clock
Digital speedometer .........................127
Dimensions (vehicle) see Vehicle specification
Direction of rotation (tires) ..............240
Displays
Digital speedometer ......................127
Distronic ........................................ 146
Maintenance service indicator .......261 Messages in the multifunction
display

........................................... 274
Multifunction display .....................125
Outside temperature .............127, 133
Symbol messages .......................... 285
Text messages ............................... 275
Trip computer ................................ 139
Vehicle status message memory ...130
Vehicle system settings ................. 130
Distronic ............................................ 145
Cleaning system sensor cover ....... 265
Control system .............................. 129
Distance warning function .............152
Distance warning
lamp ...................................... 147, 304
Driving with .................................... 151
Menu ............................................. 147
Messages in the multifunction
display ........................................... 280
Resume function ............................ 150
Sensor cover .................................. 265
Speed settings ............................... 149
Door control panel .............................. 33
Door handles ........................................ 33
Doors
Child safety locks ............................ 61
Locking/unlocking (KEYLESS-GO) ...71
Locking/unlocking (SmartKey) ........ 70
Messages in the multifunction
display ........................................... 289
Opening from inside ......................... 74
Remote door unlock (Tele Aid) ....... 212
Unlocking (Mechanical key) ........... 308
DOT (Department of
Transportation) .................................. 249
Drinking and driving .........................253
Driving
Abroad ........................................... 259
Hydroplaning ................................. 255
Instructions ........................... 110, 253
In winter ........................................ 252
Problems ....................................... 113
Safety systems ................................ 63
Systems ......................................... 142
Through standing water .................256
With Distronic ................................ 151
Driving and parking
Safety notes .................................. 110 Index
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Loading
see Vehicle loading
Locator lighting ................................. 135
Lock button
Outside door handle (KEYLESS-
GO) .................................................. 73
Locking the vehicle
KEYLESS-GO .................................... 71
Manually ........................................ 309
SmartKey ......................................... 70
Loss of
Key .................................................. 73
Service and Warranty Information
booklet .......................................... 344
Low-beam headlamps ......................... 98
Exterior lamp switch ........................ 97
Switching on .................................... 98
Lubricants .......................................... 350
Lumbar support ................................... 86M
Maintenance ........................................ 21
Maintenance System Service indicator display

................262
Service indicator message ............. 261
Service term exceeded ..................261
Manual headlamp mode (Low-
beam headlamps) ................................ 98
Maximum engine speed see Vehicle specification
Maximum loaded vehicle weight .....250
Maximum load rating (tires) .............249
Maximum permissible tire
inflation pressure .............................. 250
Mechanical key .................................. 308
Media interface ................................. 198
Memory function ................................. 96
Menus see Control system menus
Mirrors .................................................. 93
Auto-dimming rear view mirrors ....... 94
Exterior rear view mirror parking
position ............................................ 95
Exterior rear view mirrors ................ 94
Interior rear view mirror ................... 94
Memory function .............................. 96
Vanity mirror .................................. 203MOExtended system .........................
330
MOExtended tires ..................... 330, 347
MON (Motor Octane Number) ..........353
Motor Octane Number see MON


Multicontour seat ................................ 90
Multifunction display ........................ 125
Symbol messages .......................... 285
Text messages ............................... 275
Vehicle status messages ............... 274
Multifunction display messages
ABS ....................................... 275, 286
Active headlamps .......................... 295
Advanced TPMS ..................... 283, 298
Air bags ......................................... 277
Air filter .......................................... 294
AIRMATIC ...................................... 287
Alternator .............................. 282, 292
Automatic
transmission .................................. 282
Battery ................................... 282, 292
Brake fluid ..................................... 286
Brake pads ..................................... 285
Coolant .......................................... 290
Corner-illuminating front fog
lamps ............................................. 297
Cruise control ................................ 280
Distronic ........................................ 280
Doors ............................................. 289
EBP ................................................ 286
Engine oil ....................................... 293
ESP ®
...................................... 275, 286
Fog lamps .............................. 295, 296
Front passenger front air bag ........277
Gas cap .......................................... 294
High-beam lamps ........................... 296
Hood .............................................. 288
License plate lamps ....................... 296
Light sensor ................................... 296
Low-beam lamps ............................ 296
Parking brake ................................ 286
Parking lamps ................................ 296
PRE-SAFE ®
.................................... 276
Reserve fuel ................................... 293
Reverse lamp ................................. 295
Side marker lamps .........................295
SmartKey ....................................... 28912
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Reminder, Seat belt
see Seat belts, Telltale
Remote control
see Key, SmartKey
Remote door unlock (Tele Aid) .........212
Replacing bulbs ................................. 312
Reporting safety defects .................... 23
Research Octane Number see RON
Reserve fuel
Messages in the multifunction
display ........................................... 293
Warning lamp ................................... 29
Reset button ................................ 28, 122
Reset tool (NECK-PRO active front
head restraints) ................................. 310
Restraint systems see Occupant safety
Rims ........................................... 250, 347
Roadside Assistance ...................21, 210
Roller sunblinds ................................. 184
RON (Research Octane Number) ..... 353
Roof rack ............................................ 187
Rubber parts, cleaning ...................... 267
Run-flat tires see MOExtended tires S
Safety Driving safety systems ..................... 63
Occupant safety ...............................

36
Reporting defects ............................ 23
Safety belts
see Seat belts
Seat belt force limiter ......................... 52
Seat belts ............................................. 47
Adjustment function ........................51
Children in the vehicle .....................55
Cleaning ......................................... 267
Fastening ......................................... 49
Height adjustment ...........................50
Proper use of ................................... 48
Safety guidelines ............................. 39
Safety notes ..................................... 47
Telltale ..................................... 29, 302
Seat heating ......................................... 91
Seating capacity ................................ 237Seats .....................................................

81
Adjustment ...................................... 81
Easy-entry/exit feature ....................92
Folding (expanding cargo volume) . 189
Heating ............................................ 91
Memory function .............................. 96
Multicontour seat ............................ 90
Rear seats ........................................ 86
Ventilation ....................................... 90
Securing cargo
Cargo tie-down rings ...................... 188
Selective setting
see Key, SmartKey
Selector lever
see Gear selector lever
Self-test
BabySmart™ .................................... 47
OCS (Occupant Classification
System) ........................................... 45
Tele Aid .......................................... 208
Service
see Maintenance
Service, parts .................................... 344
Service and warranty information .....20
Service intervals see Maintenance System, Service
indicator message
Service life (tires) .............................. 241
Settings Factory setting (KEYLESS-GO) ......... 72
Factory setting (SmartKey) ..............71
Memory function .............................. 96
Menu ............................................. 130
Selective setting (KEYLESS-GO) ....... 73
Selective setting (SmartKey) ............71
Side impact air bags ...........................40
Side marker lamps
Cleaning lenses ............................. 265
Messages in the multifunction
display ........................................... 295
Sidewall (tires) .................................. 250
Side windows see Power windows
SmartKey
see Key, SmartKey
SmartKey with KEYLESS-GO
see Key, SmartKey Index
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Telephone
............................................. 30
Answering/ending a call ................ 141
Hands-free microphone ...................33
Menu ............................................. 140
Operation ....................................... 140
Phone book .................................... 141
Redialing ........................................ 142
Temperature
Interior temperature ..............168, 176
Outside .................................. 127, 133
Tether anchorage points
see Children in the vehicle
Tie-down rings ................................... 188
Tightening torque Wheels ........................................... 330
Time setting ....................................... 133
TIN (Tire Identification Number) ...... 250
Tire and Loading Information
placard ............................................... 236
Tire and loading terminology ...........248
TIREFIT ............................................... 320
Tire Identification Number see TIN
Tire inflation pressure
Checking ........................................ 230
Important notes on ........................ 229
Label on the inside of fuel filler
flap ................................................ 230
Placard on driver’s door B-pillar ..... 236
Tire labeling ....................................... 244
Tire load rating .................................. 249
Tire ply composition and material
used .................................................... 250
Tire pressure loss warning system . 231
Tire repair kit see TIREFIT
Tires ........................................... 227, 347
Advanced Tire Pressure
Monitoring System (Advanced
TPMS) ............................................ 232
Air pressure ................................... 228
Care and maintenance ................... 241
Cleaning ......................................... 242
Direction of rotation, spinning .......240
Important notes on tire inflation
pressure ........................................ 229
Inflation pressure ........................... 230Information placard .......................
236
Inspection ...................................... 241
Labeling ......................................... 244
Load index ............................. 245, 249
Load rating .................................... 249
Messages in the multifunction
display
................................... 283, 298
MOExtended .................................. 347
Ply composition and material
used ............................................... 250
Problems under-/overinflation ...... 230
Retreads ........................................ 227
Rims and tires (technical data) ...... 347
Rotation ......................................... 243
Service life ..................................... 241
Sizes .............................................. 347
Snow chains .................................. 252
Speed rating .......................... 246, 250
Storing ........................................... 242
Temperature .......................... 229, 243
Terminology ................................... 248
TIREFIT (tire repair kit) ................... 320
Tire Identification Number ............. 250
Tire pressure loss warning system . 231
TPMS low tire pressure/
malfunction telltale ........................ 306
Traction ................................. 242, 250
Tread ............................................. 251
Tread depth ........................... 241, 251
Treadwear ...................................... 242
Treadwear indicators ............. 241, 251
Vehicle maximum load on ..............251
Wear pattern .................................. 243
Winter tires ............................ 251, 347
Tire speed rating .......................246, 250
Tongue Weight Rating see TWR
Top tether
see Children in the vehicle
Total load limit ................................... 250
Towing
Towing eye bolt .............................. 338
Trailer .................................... 119, 256
Vehicle ........................................... 338
Towing eye bolt ................................. 338
Traction ...................................... 242, 250
Trailer towing ............................ 119, 256
Coupling a trailer ........................... 257 Index
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Product Information
Please observe the following in your own best
interest:
We recommend using Genuine Mercedes-
Benz Parts as well as conversion parts and
accessories explicitly approved by us for your
vehicle model.
We have tested these parts to determine their
reliability, safety and special suitability for
Mercedes-Benz vehicles.
We are unable to make an assessment for
other products and therefore cannot be held
responsible for them, even if in individual
cases an official approval or authorization by
governmental or other agencies should exist.
Use of such parts and accessories could
adversely affect the safety, performance or
reliability of your vehicle. Please do not use
them.
Genuine Mercedes-Benz Parts and pre-
approved conversion parts and accessories
are available at any authorized Mercedes-
Benz Center. In addition, you will receive
comprehensive information on permissible
technical modifications and expert
installations. Operator’s Manual
Notes
This
Operator’s Manual contains a great deal
of useful information. We urge you to read it
carefully and familiarize yourself with the
vehicle before driving.
For your own safety and longer service life of
the vehicle, we urge you to follow the
instructions and warnings contained in this
Operator’s Manual. Ignoring them could
result in damage to the vehicle or personal
injury to you or others. Vehicle damage
caused by failure to follow instructions is not
covered by the Mercedes-Benz Limited
Warranty. We continuously strive to improve our
product and ask for your understanding that
we reserve the right to make changes in
design and equipment. Therefore,
information, illustrations, and descriptions in
this

Operator’s Manual might differ from your
vehicle. Vehicle equipment
Your vehicle may have some or all of the
equipment described in this manual.
Therefore, you may find explanations for
optional equipment not installed in your
vehicle. If you have any questions about
operating particular equipment, any
authorized

Mercedes-Benz Center will be glad
to demonstrate the proper procedures.
Optional equipment is also described in this
manual, including operating instructions
wherever necessary. Since they are special-
order items, the descriptions and illustrations
herein may vary slightly from the actual
equipment of your vehicle.
If there are any equipment details that are not
shown or described in this Operator’s
Manual, any authorized Mercedes-Benz
Center will be glad to inform you of correct
care and operating procedures. The
Operator’s Manual and Maintenance Booklet
are important documents and should be kept
with the vehicle. Service and warranty information
The Service and Warranty Information
booklet contains detailed information about
the

warranties covering your Mercedes-Benz,
including:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania, 20
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Rhode Island, and Vermont Emission
Control System Warranty
1
R State Warranty Enforcement Laws (Lemon
Laws) Important notice for California retail
buyers
and lessees of Mercedes-Benz
automobiles
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:
(1) the same substantial defect or malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or

malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair,
(2) the same substantial defect or malfunction
of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified us in writing of the need for its
repair, or
(3) the vehicle is out of service by reason of repair
of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days. Written notification should not be sent to a
dealer, it should be addressed to
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
The Maintenance Booklet describes all the
necessary maintenance work which should
be performed at regular intervals.
Always have the Maintenance Booklet with
you when you take the vehicle to an
authorized Mercedes-Benz Center for
service. The service advisor will record each
service in the booklet for you. Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help

in the event of a breakdown. Calls to the
toll-free Roadside Assistance number
1-800-FOR-MERCedes (in the USA)
1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz
Customer Assistance Representatives
24 hours a day, 365 days a year.
Roadside Assistance will be provided in
accordance with standard program
guidelines which include providing service to
the vehicle up to a reasonable distance from
a paved roadway. We will make every effort
to assist in a breakdown situation, however,
the accessibility of your vehicle will be
determined by our authorized Mercedes-Benz
Center technician or the tow service provider
on a case-by-case basis and may be a factor
in our ability to respond.
Additional charges may be applicable for a
breakdown location determined not to be a
reasonably accessible roadside location as
1 Applicable to vehicles with gasoline engine only. Introduction
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determined by our authorized technician and
tow service provider.
For additional information refer to the
Mercedes-Benz Roadside Assistance
Program brochure (in the USA) or the
Roadside Assistance section of the Service
and Warranty Information Booklet (in
Canada) in your vehicle literature portfolio.
Change of address or ownership
If you change your address, be sure to send
in the “Change of Address Notice” found in
the Service and Warranty Information
Booklet, or simply call the Mercedes-Benz
Customer Assistance Center (in the USA) at
1-800-FOR-MERCedes, or Customer Service
(in Canada) at
1-800-387-0100. This will
assist us in contacting you in a timely manner
should the need arise.
If you sell your Mercedes, please leave all
literature with the vehicle to make it available
to the next operator.
If you bought this vehicle used, be sure to
send in the “Notice of Purchase of Used
Truck” found in the Service and Warranty
Information Booklet, or call the Mercedes-
Benz Customer Assistance Center (in the
USA) at 1-800-FOR-MERCedes, or Customer
Service (in Canada) at 1-800-387-0100. Operating your vehicle outside the
USA or Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R Service

facilities or replacement parts may
not be readily available.
R Unleaded gasoline for vehicles with
catalytic converters may not be available;
the use of leaded fuels will damage the
catalysts.
R Gasoline may have a considerably lower
octane rating, and improper fuel can cause
engine damage. Operating safety
G
Warning!
Work improperly carried out on electronic
components and associated software could
cause

them to cease functioning. Because the
vehicle’s electronic components are
interconnected, any modifications made may
produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function while the
engine is running. You should therefore never
turn off the engine while driving. G
Warning!
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole. If you feel a sudden significant
vibration or ride disturbance, or you suspect
that damage to your vehicle as occurred:
R turn on your hazard warning flashers
R slow down carefully
R drive

with caution to an area which is a safe
distance from the road
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other
qualified maintenance or repair facility for
further inspection or repairs. 22
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Adjusting the instrument cluster
illumination
X To brighten illumination: Press and hold
button = until the desired level of
illumination is reached.
X To dim illumination: Press and hold
button : until the desired level of
illumination is reached.
i The instrument cluster illumination is
dimmed
or brightened automatically to suit
ambient light conditions.
The instrument cluster illumination will also
be adjusted automatically when you switch
on the vehicle’s exterior lamps.
i With the exterior lighting switched on, the
brightness of the switches in the center
console will also be adjusted when using
button : or =. Resetting trip odometer
X Make sure you are viewing the standard
display

(Y page 126) in the multifunction
display.
X Press and hold the reset button in the
instrument cluster

(Y page 122) until the
trip odometer is reset. Tachometer
The red marking on the tachometer
(Y

page 29) denotes excessive engine speed.
! Avoid driving at excessive engine speeds,
as it may result in serious engine damage
that is not covered by the Mercedes-Benz
Limited Warranty.
To help protect the engine, the fuel supply is
interrupted if the engine is operated within
the red marking. Control system
Introduction
The
control system is activated as soon as the
starter switch is in position 1 (Y page 79).
The control system enables you to call up
information about your vehicle and to change
vehicle settings.
For example, you can use the control system
to find out when your vehicle is next due for
maintenance service, to set the language for
messages in the instrument cluster display,
and much more. G
Warning!
A driver’s attention to the road and traffic
conditions must always be his/her primary
focus when driving.
For your safety and the safety of others,
selecting features through the multifunction
steering wheel should only be done by the
driver

when traffic and road conditions permit
it to be done safely.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
The control system relays information to the
multifunction display. Multifunction steering wheel
The displays in the multifunction display and
the settings in the control system are
controlled by using the buttons on the
multifunction steering wheel. Control system
123Controls in detail
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The following functions are available:
R
Restarting the tire pressure loss warning
system (Y page 232) (Canada only)
R Checking tire inflation pressure with the
Advanced TPMS (Y page 232) (USA only)
R Checking coolant temperature
(Y page 127)
R Calling up digital speedometer or outside
temperature ( Y page 127)
R Calling up maintenance service indicator
display ( Y page 262)
Checking coolant temperature G
Warning!
Driving when your engine is overheated can
cause some fluids which may have leaked into
the engine compartment to catch fire. You
could be seriously burned.
Steam from an overheated engine can cause
serious burns which can occur just by opening
the engine hood. Stay away from the engine
if you see or hear steam coming from it.
Stop the vehicle in a safe location away from
other traffic. Turn off the engine, get out of the
vehicle and do not stand near the vehicle until
the engine has cooled down.
X Press button & or * repeatedly until
the coolant temperature appears in the
multifunction display. During severe operating conditions, e.g. stop-
and-go traffic, the coolant temperature may
rise close to 248‡ (120†).
!
Excessive coolant temperature triggers a
warning in the multifunction display. The engine should not be operated with a
coolant temperature above 248‡
(120†). Doing so may cause serious
engine damage which is not covered by the
Mercedes-Benz Limited Warranty.
Calling up digital speedometer or
outside temperature You can select whether the digital
speedometer or the outside temperature
appears in the multifunction display
(Y page 133).
G
Warning!
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Indicated temperatures just above the
freezing point do not guarantee that the road
surface is free of ice. The road may still be icy,
especially in wooded areas or on bridges.
X Press button & or * repeatedly until
the digital speedometer or the outside
temperature appears in the multifunction
display. Digital speedometer
Outside temperature Control system
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Vehicle status message memory
menu
Use the Vehicle status message memory
menu to scan malfunction and warning
messages that may be stored in the memory.
Such messages appear in the multifunction
display and are based on conditions or
system status the vehicle’s system has
recorded.
The Vehicle status message memory menu
only appears if messages have been stored. G
Warning!
Malfunction and warning messages are only
indicated for certain systems and are
intentionally not very detailed. The
malfunction and warning messages are
simply a reminder with respect to the
operation of certain systems. They do not
replace the owner’s and/or driver’s
responsibility to maintain the vehicle’s
operating safety. Have all required
maintenance and safety checks performed on
the vehicle. Bring the vehicle to an authorized
Mercedes-Benz Center to address the
malfunction and warning messages.
X Press button V or U repeatedly until
the Vehicle status message memory
menu appears in the multifunction display.
If conditions have occurred causing status
messages to be recorded, the number of
messages appears in the multifunction
display. X
Press button & or *.
The stored messages will now be displayed
in the order in which they have occurred. For malfunction and warning messages,
see “Vehicle status messages in the
multifunction display” (
Y page 274).
i After you have scrolled through all
recorded status messages, the first
recorded message appears again.
Should the vehicle’s system record any
conditions while driving, the number of
messages will reappear in the multifunction
display when the SmartKey in the starter
switch is turned to position 0 or removed
from the starter switch. With KEYLESS-GO,
the number of messages will reappear when
you turn off the engine by pressing the
KEYLESS-GO start/stop button and open the
driver’s door.
Except for high-priority messages, the vehicle
status message memory will be cleared when
you switch off the ignition. Settings menu
Introduction In the
Settings menu there are two
functions: The function To reset, press
reset button for 3 seconds, with which
you can reset all the settings to the original
factory settings and a collection of submenus
with which you can make individual settings
for your vehicle.
The following settings and submenus are
available in the Settings menu:
R Resetting to factory settings
(Y page 131)
R Submenus in the Settings menu
(Y page 131)
R Instrument cluster submenu
(Y page 132)
R Time/Date submenu ( Y page 133)
R Lighting submenu ( Y page 134)
R Vehicle submenu ( Y page 137)
R Comfort submenu ( Y page 137)130
Control systemControls in detail
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