technical data MERCEDES-BENZ R320 2010 W251 Owner's Manual

Index
....................................................... 4Introduction .........................................
20 At a glance
........................................... 25 Safety and security
.............................35 Controls in detail
................................. 69 Operation ...........................................
219 Practical hints ...................................
269 Technical data ...................................
343 Contents
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1, 2, 3 ...
115V AC Socket .................................
206
3-zone automatic climate control see Climate control system
4-ETS (Electronic Traction System) ...65
4MATIC see All-wheel drive (4MATIC) A
ABS (Antilock Brake System) .............63
Indicator lamp ................................

300
Messages in the multifunction
display ................................... 275, 286
Accessory weight .............................. 248
Accidents ........................................... 113
Air bags ........................................... 37
Distance warning function .............152
Emergency calls (Tele Aid) ............. 209
NECK-PRO active front head
restraints ........................................ 53
Active Bi-Xenon headlamps
Messages in the multifunction
display ........................................... 295
see Headlamps
Adaptive Damping System
see ADS
AdBlue ®
...................................... 331, 354
Capacity, AdBlue ®
tank ................. 351
Refilling ......................................... 332
Additives
Engine oil ....................................... 352
Gasoline ......................................... 354
Address change ................................... 22
ADS (Adaptive Damping System) ..... 153
Advanced Tire Pressure
Monitoring System (Advanced
TPMS) ................................................. 232
Messages in the multifunction
display ................................... 283, 298
Air bags ................................................ 37
Emergency call upon deployment ..209
Front, driver and passenger ............. 40
Front passenger front air bag off
indicator lamp (Canada
only) ........................................ 45, 307Front passenger front air bag off
indicator lamp (USA only)
........42, 307
Messages in the multifunction
display

........................................... 277
OCS (Occupant Classification
System ............................................. 42
Safety guidelines ............................. 39
Side impact ...................................... 40
Window curtain ................................ 41
Air conditioning refrigerant and
lubricant ............................................. 352
Air distribution .......................... 168, 177
Air filter .............................................. 294
AIRMATIC
ADS (Adaptive Damping System) ...153
Introduction ................................... 153
Messages in the multifunction
display ........................................... 287
Vehicle level control ...................... 154
AIRMATIC/Compass menu ...............129
Air pressure see Tire inflation pressure
Air pressure (tires) ............................ 249
Air pump (electric) ............................ 328
Air recirculation mode ..............169, 179
Air volume ................................. 168, 178
Alarm system see Anti-theft systems
Alignment bolt (vehicle tool
kit) .............................................. 270, 327
All-wheel drive (4MATIC) ..................156
Alternator Messages in the multifunction
display ................................... 282, 292
Alternator (Technical data)
see Vehicle specification
Anticorrosion/antifreeze ..................356
Antilock Brake System see ABS
Anti-theft systems ............................... 67
Anti-theft alarm system ................... 67
Immobilizer ...................................... 67
Aquaplaning
see Hydroplaning
Armrest, front
Storage compartment ....................198
Telephone tray ............................... 1984
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Driving off
.................................. 112, 255
Driving safety systems ....................... 63
4-ETS
............................................... 65
ABS .................................................. 63
BAS .................................................. 64
EBP .................................................. 64
ESP ®
................................................ 65
Driving systems
AIRMATIC ...................................... 153
All-wheel drive (4MATIC) ................ 156
Cruise control ................................ 142
Distronic ........................................ 145
Hill-start assist system .................. 153
Parktronic system ..........................156
Rear view camera .......................... 159
Driving tips, automatic
transmission ...................................... 119E
Easy-entry/exit feature .............. 92, 137
EBP (Electronic Brake
Proportioning) ......................................

64
Electrical system
Improper work on or
modifications ................................... 22
Power outlets ................................. 206
Electrical system (Technical data)
see Vehicle specification
Electronic Stability Program
see ESP ®

Electronic Traction System
see 4-ETS
Emergency, in case of
First aid kit ..................................... 270
Flat tire .......................................... 319
Hazard warning flasher ..................101
Roadside Assistance ................ 21, 210
Towing the vehicle .........................338
Emergency calls
Tele Aid .......................................... 209
Emergency engine shutdown ...........342
Emergency operations
Limp-home mode ........................... 121
Remote door unlock ...................... 212
Emergency Tensioning Device
see ETD Emission control
............................... 260
Information label ............................
345
System warranties ........................... 20
Engine
Break-in recommendations ............220
Cleaning ......................................... 264
Compartment ................................ 222
Malfunction indicator
lamp ........................................ 29, 305
Messages in the multifunction
display ........................................... 290
Number .......................................... 345
Starting .......................................... 110
Turning off ..................................... 114
Engine (Technical data)
see Vehicle specification
Engine compartment
Radiator ......................................... 224
Engine coolant
see Coolant
Engine oil
Adding ........................................... 225
Additives ........................................ 352
Checking level ............................... 224
Consumption ................................. 224
Messages in the multifunction
display ........................................... 293
Oil dipstick ..................................... 224
Recommended engine oils and oil
filter ............................................... 352
ESP ®
(Electronic Stability
Program) .............................................. 65
4-ETS ............................................... 65
Messages in the multifunction
display ................................... 275, 286
Trailer stabilization ........................... 66
Warning lamp ................................. 303
ETD (Emergency Tensioning
Device) ................................................. 52
Safety guidelines ............................. 39
Express operation
Panorama roof ............................... 184
Power windows .............................. 106
Tilt/sliding sunroof ........................181
Exterior lamp switch ........................... 97
Exterior rear view mirrors ..................94
Fold-in function .............................. 1388
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Snow chains
...................................... 252
Snow tires see Winter tires

Spare wheel ....................................... 347
Mounting ....................................... 324
Storage location ............................ 272
Speedometer ............................... 28, 146
Speed settings Cruise control ................................ 143
Distronic ........................................ 149
Resume function ................... 144, 150
SRS
Indicator lamp ................... 29, 36, 303
Messages in the multifunction
display ........................................... 287
Standing water, driving through ......256
Starter switch positions KEYLESS-GO .................................... 80
SmartKey ......................................... 79
Starting difficulties (engine) ............111
Starting the engine ........................... 110
Steering column see Multifunction steering wheel,
Adjustment
Steering wheel
see Multifunction steering wheel
Steering wheel gearshift control .....121
Stolen Vehicle Recovery Services ...212
Storage compartments .....................197
Storing tires ....................................... 242
Stranded vehicle ............................... 340
Sunroof see Power tilt/sliding sunroof
Sunshade
Rear door window ..........................204
Sun visors .......................................... 203
Suspension tuning see AIRMATIC T
Tachometer ..................................

29, 123
Overspeed range ........................... 123
Tailgate
Closing ............................................. 75
Messages in the multifunction
display ........................................... 288Opening ...........................................
75
Power tailgate
.................................. 76
Tail lamps ........................................... 313
Cleaning lenses ............................. 265
Messages in the multifunction
display ........................................... 297
Tar stains ........................................... 263
Technical data Air conditioning refrigerant ............ 352
Brake fluid ..................................... 352
Capacities fuels, coolants,
lubricants etc. ................................ 350
Coolant .......................................... 355
Engine oil additives ........................352
Engine oils ..................................... 352
Fuel requirements .......................... 353
Gasoline additives .......................... 354
Identification labels .......................344
Premium unleaded gasoline ...........353
Rims and tires ................................ 347
Spare wheel ................................... 350
Vehicle specification R 350 ........... 346
Vehicle specification
R 350 BlueTEC ............................... 346
Washer and headlamp cleaning
system ................................... 351, 357
Technical data (dimensions)
see Vehicle specification
Technical data (electrical system)
see Vehicle specification
Technical data (engine)
see Vehicle specification
Technical data (weights)
see Vehicle specification
Tele Aid ............................................... 207
Emergency calls ............................. 209
Information button .........................210
Initiating an emergency call
manually ........................................ 209
Messages in the multifunction
display ........................................... 287
Remote door unlock ...................... 212
Roadside Assistance button .......... 210
Search & Send ............................... 212
SOS button .................................... 209
Stolen Vehicle Recovery Services .. 212
System self-test ............................. 20816
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Telephone
............................................. 30
Answering/ending a call ................ 141
Hands-free microphone ...................33
Menu ............................................. 140
Operation ....................................... 140
Phone book .................................... 141
Redialing ........................................ 142
Temperature
Interior temperature ..............168, 176
Outside .................................. 127, 133
Tether anchorage points
see Children in the vehicle
Tie-down rings ................................... 188
Tightening torque Wheels ........................................... 330
Time setting ....................................... 133
TIN (Tire Identification Number) ...... 250
Tire and Loading Information
placard ............................................... 236
Tire and loading terminology ...........248
TIREFIT ............................................... 320
Tire Identification Number see TIN
Tire inflation pressure
Checking ........................................ 230
Important notes on ........................ 229
Label on the inside of fuel filler
flap ................................................ 230
Placard on driver’s door B-pillar ..... 236
Tire labeling ....................................... 244
Tire load rating .................................. 249
Tire ply composition and material
used .................................................... 250
Tire pressure loss warning system . 231
Tire repair kit see TIREFIT
Tires ........................................... 227, 347
Advanced Tire Pressure
Monitoring System (Advanced
TPMS) ............................................ 232
Air pressure ................................... 228
Care and maintenance ................... 241
Cleaning ......................................... 242
Direction of rotation, spinning .......240
Important notes on tire inflation
pressure ........................................ 229
Inflation pressure ........................... 230Information placard .......................
236
Inspection ...................................... 241
Labeling ......................................... 244
Load index ............................. 245, 249
Load rating .................................... 249
Messages in the multifunction
display
................................... 283, 298
MOExtended .................................. 347
Ply composition and material
used ............................................... 250
Problems under-/overinflation ...... 230
Retreads ........................................ 227
Rims and tires (technical data) ...... 347
Rotation ......................................... 243
Service life ..................................... 241
Sizes .............................................. 347
Snow chains .................................. 252
Speed rating .......................... 246, 250
Storing ........................................... 242
Temperature .......................... 229, 243
Terminology ................................... 248
TIREFIT (tire repair kit) ................... 320
Tire Identification Number ............. 250
Tire pressure loss warning system . 231
TPMS low tire pressure/
malfunction telltale ........................ 306
Traction ................................. 242, 250
Tread ............................................. 251
Tread depth ........................... 241, 251
Treadwear ...................................... 242
Treadwear indicators ............. 241, 251
Vehicle maximum load on ..............251
Wear pattern .................................. 243
Winter tires ............................ 251, 347
Tire speed rating .......................246, 250
Tongue Weight Rating see TWR
Top tether
see Children in the vehicle
Total load limit ................................... 250
Towing
Towing eye bolt .............................. 338
Trailer .................................... 119, 256
Vehicle ........................................... 338
Towing eye bolt ................................. 338
Traction ...................................... 242, 250
Trailer towing ............................ 119, 256
Coupling a trailer ........................... 257 Index
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Proper use of the vehicle
Proper use of the vehicle requires that you are
familiar with the following information and
rules:
R the safety precautions in this manual
R the “Technical data” section in this manual
R traffic rules and regulations
R motor vehicle laws and safety standards G
Warning!
Various warning labels are attached to your
vehicle.
These warning labels are intended to
make you and others aware of various risks.
Do not remove any of these warning labels
unless explicitly instructed to do so by
information on the label itself. Removing
warning labels may cause you and others to
be unaware of certain risks which may result
in an accident and/or personal injury. Problems with your vehicle
If
you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and corrected if required. If the matter is not
handled to your satisfaction, please discuss
the problem with the Mercedes-Benz Center
management or, if necessary, contact us at
one of the following addresses:
In the USA:
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Reporting safety defects
For the USA only:
The

following text is published as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
“National Traffic and Motor Vehicle Safety Act
of 1966”. Reporting safety defects
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153)

; go to
www.safercar.gov ; or write to:
Administrator, NHTSA Headquarters,
1200 New Jersey Avenue, SE, West Building,
Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
www.safercar.gov . Vehicle data recording
Information regarding electronic
recording devices
(Including

notice pursuant to California Code
§ 9951)
Please note that your vehicle is equipped with
devices that can record vehicle systems data
and, if equipped with the Tele Aid system, may
transmit some data in certain accidents. Introduction
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ESP
® G
Observe Safety notes, see page 63.
The Electronic Stability Program (ESP ®
) is
operational as soon as the engine is running.
It monitors the vehicle’s traction (force of
adhesive friction between the tires and the
road surface) and handling.
The ESP ®
recognizes that the vehicle deviates
from the direction of travel as intended by the
driver. By applying brakes to individual
wheels and by limiting the engine output, the
ESP ®
works to stabilize the vehicle. The
ESP ®
is especially useful while driving off and
on wet or slippery road surfaces. The ESP ®
also stabilizes the vehicle during braking and
steering maneuvers.
The ESP ®
warning lamp d in the
instrument cluster comes on when you switch
on the ignition. It goes out when the engine
is running.
The ESP ®
warning lamp d in the
instrument cluster flashes when the ESP ®
is
engaged. G
Warning!
Never switch off the ESP ®
when you see the
ESP ®
warning lamp d flashing in the
instrument cluster. In this case proceed as
follows:
R When driving off, apply as little throttle as
possible.
R While driving, ease up on the accelerator
pedal.
R Adapt your speed and driving style to the
prevailing road conditions.
Failure to observe these guidelines could
cause the vehicle to skid. The ESP ®
cannot
prevent accidents resulting from excessive
speed.
! Only

conduct operational or performance
tests on a two-axle dynamometer. If such
tests are necessary, contact an authorized Mercedes-Benz Center. You could
otherwise seriously damage the brake
system or the transfer case which is not
covered by the Mercedes-Benz Limited
Warranty.
! Because the ESP ®
operates
automatically,

the engine and ignition must
be shut off (SmartKey in starter switch
position 0 or 1 or KEYLESS-GO start/stop
button in position 0 or 1) when the parking
brake is being tested on a brake test
dynamometer. Such testing should be no
longer than 10 seconds.
Active braking action through the ESP ®
may otherwise seriously damage the brake
system which is not covered by the
Mercedes-Benz Limited Warranty.
! The ESP ®
will only function properly if you
use wheels of the recommended tire size
as specified in the “Technical data” section
of this Operator’s Manual.
i The Distronic system and cruise control
switch off automatically when the ESP ®
engages.
Electronic Traction System (4-ETS) G
Observe Safety notes, see page 63.
The 4-ETS (four-wheel Electronic Traction
System) is a component of the ESP ®
. The
4-ETS

improves the vehicle’s ability to utilize
available traction, especially under slippery
road conditions by applying the brakes to a
spinning wheel. In addition, more power is
transferred to the wheel(s) with traction.
When you switch off the ESP ®
, the 4-ETS is
still enabled.
Switching off the ESP ® G
Warning!
The ESP ®
should not be switched off during
normal driving other than in the Driving safety systems
65
Safety and security
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For more information on engine oil, see
“Fuels, coolants, lubricants etc.”
(Y page 350).
For information on messages in the
multifunction display concerning engine oil,
see the “Practical hints” section
(Y page 293).
Adding engine oil
!
Only use approved engine oils and oil
filters required for vehicles with
Maintenance System. For a listing of
approved engine oils and oil filters, contact
an authorized Mercedes-Benz Center or
visit www.mbusa.com (USA only).
The following will result in engine or
emission control system damage not
covered by the Mercedes-Benz Limited
Warranty:
R Using engine oils and oil filters of
specification other than those expressly
required for the Maintenance System.
R Changing of oil and oil filter at change
intervals longer than those called for by
the Maintenance System.
R Using any oil additives. Example illustration: R 350
X
Unscrew filler cap : from filler neck.
X Add engine oil as required. Be careful not
to overfill with oil.
Be careful not to spill any oil when adding.
Avoid environmental damage caused by oil
entering the ground or water. !
Excess oil must be siphoned or drained
off. It could cause damage to the engine
and emission control system not covered
by the Mercedes-Benz Limited Warranty.
X Screw filler cap : back on filler neck.
For more information on engine oil, see the
“Technical data” section ( Y page 350) and
(Y page 352). Transmission fluid level
The transmission fluid level does not need to
be checked. If you notice transmission fluid
loss or gearshifting malfunctions, have an
authorized Mercedes-Benz Center check the
transmission. Coolant level
The engine coolant is a mixture of water and
anticorrosion/antifreeze.
When checking the coolant level, the vehicle
must be parked on level ground, and the
coolant temperature must be below 158‡
(70†). G
Warning!
In order to avoid any potentially serious burns:
R Use extreme caution when opening the
hood if there are any signs of steam or
coolant leaking from the cooling system, or
if the coolant temperature display indicates
that the coolant is overheated.
R Do not remove the cap on the coolant
expansion tank if the coolant temperature
is above 158‡ (70†). Allow the engine to
cool down before removing the cap. The
coolant expansion tank contains hot fluid
and is under pressure.
R Using a rag, slowly open the cap
approximately 1
/ 2 turn to relieve excess
pressure. If opened immediately, scalding Engine compartment
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hot fluid and steam will be blown out under
pressure.
R Do not spill antifreeze on hot engine parts.
Antifreeze contains ethylene glycol which
may burn if it comes into contact with hot
engine parts. X
Using a rag, slowly open cap ;
approximately 1
/ 2 turn to relieve excess
pressure.
X Continue turning cap ; counterclockwise
and remove it.
The coolant level is correct if the level
R for cold coolant: reaches marking
bar : in coolant expansion tank =
R for warm coolant: is approximately 0.6 in
(1.5 cm) higher
X Add coolant as required.
X Screw cap ; back on and tighten it.
For more information on coolant, see the
“Technical data” section ( Y page 351) and
(Y page 355). Washer system and headlamp
cleaning system
G
Warning!
Washer solvent/antifreeze is highly
flammable. Do not spill washer solvent/
antifreeze on hot engine parts, because it may
ignite and burn. You could be seriously
burned. !
Always use washer solvent/antifreeze
where temperatures may fall below
freezing point. Failure to do so could result
in damage to the washer system/fluid
reservoir.
! Only use washer fluid which is suitable for
plastic lenses. Improper washer fluid can
damage the plastic lenses of the
headlamps.
! Do not use distilled or deionized water in
the washer fluid reservoir. Otherwise, the
washer fluid level sensor could be
damaged. Fluid for the washer system, rear window
washer system, and the headlamp cleaning
system is supplied from washer fluid
reservoir ;.
During all seasons, use MB Windshield
Washer Concentrate “MB SummerFit”. Mix it
with water or premixed washer solvent/
antifreeze depending on the ambient
temperature (
Y page 357).
X Opening washer fluid reservoir: Pull tab
of cap : upwards.
X Refill the washer fluid reservoir.
X Closing washer fluid reservoir: Press
cap : onto filler hole until it engages.
For more information, see “Washer system
and headlamp cleaning system”
(Y page 351). 226
Engine compartmentOperation
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The Tire and Loading Information placard lists
the recommended cold tire inflation
pressures
: for maximum loaded vehicle
weight. The tire inflation pressures listed
apply to the tires installed as original
equipment.
Important notes on tire inflation
pressure G
Warning!
If the tire inflation pressure drops repeatedly,
check the tires for punctures from foreign
objects and/or whether air is leaking from the
valves or from around the rim.
Tire temperature and tire inflation pressure
are also increased while driving, depending
on the driving speed and the tire load.
If you will be driving your vehicle at high
speeds of 100 mph (160 km/h) or higher,
where it is legal and conditions allow, consult
the tire inflation pressure label on the inside
of the fuel filler flap on how to adjust the cold
tire inflation pressure. If you do not adjust the
tire inflation pressure, excessive heat can
build up and result in sudden tire failure.
If you are not sure about the proper tire
inflation, contact an authorized Mercedes-
Benz Center.
i Driving comfort may be reduced when the
tire inflation pressure is adjusted to the
value for speeds above 100 mph
(160 km/h) as specified on the tire inflation
pressure label located on the inside of the
fuel filler flap. Make sure to readjust the tire inflation
pressure for normal driving speeds.
Supplemental tire inflation pressure
information for different loading conditions of
the vehicle can be found on the tire inflation
pressure label. The tire inflation pressure
label is located on the inside of the fuel filler
flap.
For the tire inflation pressure for spare
wheels such as Minispare wheels or spare
wheels with collapsible tire refer to
R
the yellow label on the spare wheel rim
R the “Technical data” section of this
Operator’s Manual ( Y page 350)
R the Tire and Loading Information placard on
the driver’s door B-pillar
For the tire inflation pressure for full-size
spare wheels refer to
R the Tire and Loading Information placard on
the driver’s door B-pillar
R the tire inflation pressure label on the
inside of the fuel filler flap
Unless specified otherwise, the tire inflation
pressures on the tire inflation pressure label
are valid for all approved, factory-equipped
tires. When a tire size is specified, the tire
inflation pressure that follows applies to that
particular tire size only.
i Data shown on tire inflation pressure
label examples are for illustration purposes
only. Tire inflation pressure data are
specific to each vehicle and may vary from
data shown in the following illustrations.
Refer to the tire inflation pressure label on
vehicle for actual data specific to your
vehicle. Tires and wheels
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