towing MERCEDES-BENZ R350 2007 R171 Owner's Manual

Contents
Flat tire .............................................. 497
Preparing the vehicle.................... 497
Mounting the spare wheel ............ 498
Bleeding the fuel system
(diesel engine only) ............................ 505
Battery ............................................... 506
Disconnecting, removing,
reinstalling and reconnecting
the battery.................................... 508
Charging the battery .................... 513
Jump starting ..................................... 514
Towing the vehicle ............................. 517
Installing towing eye bolt.............. 518
Stranded vehicle .......................... 519
Fuses ................................................. 520
Fuse box in engine
compartment................................ 521
Fuse box in cargo compartment ... 521
Fuse box in passenger
compartment................................ 522
Emergency engine shut-down ...... 522
Technical data................................. 523
Parts service ...................................... 524
Warranty coverage............................. 525
Loss of Service and Warranty
Information Booklet ..................... 525
Identification labels ........................... 526
Layout of poly-V-belt drive ................. 528
R 320 CDI .................................... 528
R 350 ........................................... 528
R 500 ........................................... 528
R 63 AMG..................................... 529
Engine................................................ 530
Rims and tires.................................... 532
Same size tires ............................. 533
Spare wheel (collapsible tire) ....... 534
Electrical system ............................... 535
Main Dimensions ............................... 536
Weights.............................................. 537Fuels, coolants, lubricants, etc. ......... 538
Capacities .................................... 538
Engine oils ................................... 540
Engine oil additives ...................... 540
Air conditioning refrigerant .......... 540
Brake fluid.................................... 541
Premium unleaded gasoline
(gasoline engine) .......................... 541
Gasoline additives
(gasoline engine) .......................... 542
Fuel requirements ........................ 542
Coolants ...................................... 543
Windshield washer and
headlamp cleaning* system......... 546
Index................................................. 547

23 At a glance
Exterior view
ItemPage
1Tailgate
Opening123
Closing125
Power tailgate*123,
125
Cargo compartment
Vehicle tool kit472
Spare wheel475
2Rear window defroster217
3Rear lamps485
4Fuel filler flap360
Refueling360
Fuel361,
542
5Exterior rear view mirrors
Adjusting49
Auto-dimming rear view
mirrors*213
Power folding*214
ItemPage
6Towing eye bolt
Vehicle tool kit472
Installing517
7Tires and wheels373,
532
Checking tire inflation
pressure382
Run Flat Indicator
(Canada vehicles)383
Tire Pressure Monitoring
System (U.S. vehicles)385
Advanced Tire Pressure
Monitoring System*
(Canada vehicles)388
Flat tire497
Spare wheel475
8Hood364
Engine oil366
Coolant370
ItemPage
9Windshield wipers60
Wiper blades, replacing494
Wiper blades, cleaning415
aWindshield
Cleaning with wiper fluid62
Cleaning415
bPower tilt/sliding sunroof*258
Panorama roof with power
tilt/sliding panel*261
cDoors
Locking and unlocking112
Opening and closing122
Locking/unlocking in an
emergency478
dFront lamps484
eHeadlamp cleaning system*212

130 Controls in detail
Locking and unlocking
Automatic central locking
The doors and the tailgate lock automati-
cally when the ignition is switched on and
the wheels are turning at vehicle speeds of
approximately 9 mph (15 km/h) or more.
You can open a locked door from the in-
side. Open door only when conditions are
safe to do so.
For information on towing the vehicle, see
“Towing the vehicle” (
page 517).
You can deactivate the automatic locking
mode using the control system
(
page 189).
Locking and unlocking from the inside
You can lock or unlock the doors and the
tailgate from inside using the central lock-
ing or unlocking switch. This can be useful,
for example, if you want to lock the vehicle
before starting to drive.
The fuel filler flap cannot be locked or un-
locked with the central locking or unlock-
ing switch.
The switches are located in the front-door
control panels.1Central unlocking switch
2Central locking switch
Locking
Press central locking switch2.
If all doors and the tailgate are closed,
the vehicle locks.
Unlocking
Press central unlocking switch1.
The vehicle unlocks.
iThe doors unlock automatically after an
accident if the force of the impact exceeds a pre-
set threshold.
The vehicle automatically locks when the
ignition is switched on and the wheels are
turning at vehicle speeds of approximately
9 mph (15 km/h) or more. You could therefore
lock yourself out when the vehicle

is pushed or towed

is on a test stand
Warning!G
When leaving the vehicle, always remove the
SmartKey or SmartKey with KEYLESS-GO*
from the starter switch, take it with you, and
lock the vehicle. Do not leave children unat-
tended in the vehicle, or with access to an
unlocked vehicle. Unsupervised use of vehi-
cle equipment may cause an accident
and/or serious personal injury.

287 Controls in detail
Driving systems
Basic settings (except R 63 AMG)
There are two settings from which to
choose:

Raised level, for driving on rough roads

Highway level, for driving on paved
roads in fair or better conditionThe vehicle’s ride height changes by the
approximate values given in table below
according to the set level:
The vehicle lowers to highspeed level
automatically when

the vehicles speed exceeds
70 mph (112 km/h)

the vehicles speed is between
60 mph (96 km/h) and
70 mph (112 km/h) for longer
than 20 seconds
Warning!G
Make sure that no one is near the wheel
housing or under the vehicle when you lower
the vehicle while it is standing still. Limbs
could become wedged into or under the
vehicle.
For safety reasons, the vehicle can only be
lowered with all doors and the tailgate
closed. Lowering is interrupted if a door or
the tailgate is opened and will continue after
the door is closed again.
Warning!G
Adapt your speed and driving to possible
changed driving behavior of the vehicle after
changing the vehicle level. The ESP
® cannot
prevent accidents, including those resulting
from excessive speed. The ESP
® cannot
prevent the natural laws of physics from
acting on the vehicle.
!Keep in mind that in rough or uneven roads,
adjusting the vehicle to a lower level may cause
the vehicle underbody to come in contact with
the road and result in damage to the vehicle un-
derbody. Always make sure the vehicle has suffi-
cient ground clearance before adjusting it to a
lower level.
!Before jacking up the vehicle with equip-
ment that lifts one or more of the wheels com-
pletely off the ground, remove the SmartKey
from the starter switch.
!Please also note the information in the
section on towing (
page 517).
iThe activation threshold is defined by the set
suspension tuning (
page 286).
iThe third available level is the highspeed
level that is set automatically.
LevelRide height
Raised+ 1.97 in (+ 50 mm)
Highway+/- 0
Highspeed- 0.78 in (- 20 mm)
iObey local speed limits. Use prudent driving
speeds appropriate to prevailing conditions.

334 Controls in detail
Useful features
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Light Truck Center. For
services such as labor and/or towing,
charges may apply. Refer to the Roadside
Assistance Manual for more information.
The following is only available in the USA:

Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.Information button¡
The Information button¡ is located
below the center armrest cover.
1Information button¡
Open the storage tray (page 313).
Press and hold button1 (for longer
than 2 seconds).
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
Connecting call will appear
in the multifunction display.
iThe indicator lamp on the Roadside
Assistance button• remains illuminated in
red for approximately 10 seconds during the
system self-check after switching on the ignition
(together with the SOS button and the
Information button¡).
See system self-check (
page 331) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp on the Roadside Assistance
button• is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate a Roadside Assistance call (e.g. the rele-
vant cellular phone network was not available).
The message
Call failed appears in the mul-
tifunction display.
Roadside Assistance calls can be terminated
using thet button on the multifunction
steering wheel or the END button on the
COMAND system headunit.

378 Operation
Tires and wheels
Steps for determining correct load limit
The following steps have been developed
as required of all manufacturers under Title
49, Code of U.S. Federal Regulations, Part
575 pursuant to the “National Traffic and
Motor Vehicle Safety Act of 1966”.
Step 1
Locate the statement “The combined
weight of occupants and cargo should
never exceed XXX kg or XXX lbs.” on
your vehicle’s placard.
Step 2
Determine the combined weight of the
driver and passengers that will be
riding in your vehicle.
Step 3
Subtract the combined weight of
the driver and passengers from
XXX kilograms or XXX lbs.Step 4
The resulting figure equals the avail-
able amount of cargo and luggage load
capacity. For example, if the “XXX”
amount equals 1 400 lbs and there will
be five 150 lbs passengers in your
vehicle, the amount of available cargo
and luggage load capacity is 650 lbs
(1 400 - 750 (5 x 150) = 650 lbs)
Step 5
Determine the combined weight of
luggage and cargo being loaded on the
vehicle. That weight may not safely
exceed the available cargo and luggage
load capacity calculated in step 4.Step 6 (if applicable)
If your vehicle will be towing a trailer,
load from your trailer will be trans-
ferred to your vehicle. Consult this
manual to determine how this reduces
the available cargo and luggage load
capacity of your vehicle (
page 380).
The following table shows examples on
how to calculate total and cargo load
capacities with varying seating configura-
tions and number and size of occupants.
The following examples use a load limit
of 1 500 lbs. This is for illustration
purposes only. Make sure you are using
the actual load limit for your vehicle stated
on the vehicle’s placard (
page 377).

419 Practical hints
What to do if …
Where will I find ...?
Unlocking / locking in an
emergency
Opening / closing in an emergency
Resetting activated head restraints
Replacing SmartKey batteries
Replacing bulbs
Replacing wiper blades
Flat tire
Bleeding the fuel system
(diesel engine only)
Battery
Jump starting
Towing the vehicle
Fuses

472 Practical hints
Where will I find ...?
First aid kit
The first aid kit is stored under the cargo
compartment floor, see “Vehicle tool kit”
(
page 472).
Vehicle tool kit
The vehicle tool kit is stored under the car-
go compartment floor.
The vehicle tool kit includes:

Towing eye bolt

Wheel wrench

Alignment bolt

Vehicle jack

Fuse chart

Spare fuses

Fuse extractor

Collapsible wheel chock

Wheel bolts for spare wheel
(if applicable, see “Mounting the spare
wheel” (
page 500))1Cargo compartment floor, lowered
2Handle cover
Open the tailgate (page 123).
Push in handle cover2 and pull
handle in direction of arrow.
Lift cargo compartment floor 1.
iCheck expiration dates and contents for
completeness at least once a year and replace
missing / expired items.

473 Practical hints
Where will I find ...?
3Securing hook
Release securing hook 3 (located be-
low the floor handle) from holder.3Securing hook
4Cargo compartment floor, raised
5Upper cargo compartment lip
Engage securing hook 3 on upper
cargo compartment lip 5.
You can now access the vehicle tool kit.
To remove the vehicle tool kit storage
well casing, proceed as described
on (
page 476).6Wheel bolt wrench
7Electric air pump
8Jack
9Spare fuses, fuse extractor, fuse chart
aSpare wheel (collapsible tire)
bAlignment bolt
cTowing eye bolt
dCollapsible wheel chock
eSpare wheel bolts
fVehicle tool kit storage well casing
To remove jack8, loosen the hook
and loop fastener.
!With the cargo compartment cover blind*
installed behind the third-row seats
(
page 306), disengage cargo compartment
cover blind* and flip it forward. Otherwise the
strap of the securing hook could damage the
cargo compartment cover blind*.

517 Practical hints
Towing the vehicle
Towing the vehicle
Mercedes-Benz recommends that the
vehicle be transported with all wheels off
the ground using flatbed or appropriate
wheel lift/dolly equipment. This method is
preferable to other types of towing.When circumstances do not permit the
recommended towing methods, the
vehicle may be towed with all wheels on
the ground only so far as necessary to have
the vehicle moved to a safe location where
the recommended towing methods can be
employed.
!Use flatbed or wheel lift/dolly equipment,
with the SmartKey in starter switch turned to
position0.
Do not tow with sling-type equipment. Towing
with sling-type equipment over bumpy roads will
damage radiator and supports.
To prevent damage during transport, do not tie
down vehicle by its chassis or suspension parts.
Use the towing eyes.
Switch off the ESP
® (page 104) and the
automatic central locking (
page 130).
!Do not tow-start the vehicle.
!Do not tow with one axle raised. Doing so
could damage the transfer case, which is not
covered by the Mercedes-Benz Limited
Warranty.
All wheels must be on or off the ground. Observe
instructions for towing the vehicles with all
wheels on the ground.
Warning!G
If circumstances require towing the vehicle
with all wheels on the ground, always tow
with a tow bar if:

the engine will not run

there is a malfunction in the power
supply or in the vehicle’s electrical
system
Prior to towing the vehicle with all wheels on
the ground, make sure the starter switch is
in position2 (
page 39).
Warning!G
With the engine not running, there is no
power assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the
vehicle. Adapt your driving accordingly.
!When towing the vehicle with all wheels on
the ground, the automatic transmission must be
in positionN and the starter switch must be in
position2 (
page 39).
When towing the vehicle with all wheels on the
ground, the vehicle may be towed only for
distances up to 30 miles (50 km) and at a speed
not to exceed 30 mph (50 km / h).
Keep in mind that it is important for the
SmartKey to be in the respective starter switch
positions as described above. As soon as the
SmartKey is removed from the starter switch or
the SmartKey with KEYLESS-GO* is removed
from the vehicle, the automatic transmission will
shift to park positionP, see “Starter switch posi-
tions” (
page 39).