tow MERCEDES-BENZ R350 2008 W251 Owner's Manual

Contents
Replacing wiper blades ...................... 489
Front wiper blades ....................... 489
Rear wiper blade .......................... 490
Flat tire .............................................. 492
Preparing the vehicle.................... 492
Mounting the spare wheel ............ 493
Bleeding the fuel system
(diesel engine only) ............................ 502
Battery ............................................... 503
Disconnecting, removing,
reinstalling and reconnecting
the battery.................................... 505
Charging the battery .................... 510
Jump starting ..................................... 511
Towing the vehicle ............................. 513
Installing towing eye bolt.............. 515
Stranded vehicle .......................... 517
Fuses ................................................. 518
Fuse box in engine compartment . 519
Fuse box in cargo compartment ... 519
Fuse box in passenger
compartment................................ 520
Emergency engine shut-down ...... 520
Technical data................................. 521
Parts service ...................................... 522
Warranty coverage............................. 523
Loss of Service and Warranty
Information Booklet ..................... 523
Identification labels ........................... 524
Layout of poly-V-belt drive ................. 526
R 320 CDI 4MATIC ....................... 526
R 350, R 350 4MATIC,
R 550 4MATIC .............................. 526
Engine................................................ 527
Rims and tires.................................... 529
Same size tires ............................. 530
Spare wheel ................................. 532
Electrical system ............................... 533
Main Dimensions ............................... 534
Weights.............................................. 535Fuels, coolants, lubricants, etc. ......... 536
Capacities .................................... 536
Engine oils ................................... 538
Engine oil additives ...................... 538
Air conditioning refrigerant .......... 538
Brake fluid.................................... 539
Premium unleaded gasoline
(gasoline engine).......................... 539
Fuel requirements ........................ 540
Gasoline additives
(gasoline engine).......................... 540
Coolants ...................................... 541
Windshield washer system and
headlamp cleaning system*......... 544
Index................................................. 545

12 Introduction
Operator’s Manual
Maintenance
The Maintenance Booklet describes all the
necessary maintenance work which should
be performed at regular intervals.
Always have the Maintenance Booklet with
you when you take the vehicle to your
authorized Mercedes-Benz Light Truck
Center for service. The service advisor will
record each service in the booklet for you.Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help in the event of a breakdown. Calls to
the toll-free Roadside Assistance number
1-800-FOR-MERCedes (in the USA)
1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz
Customer Assistance Representatives
24 hours a day, 365 days a year.
Roadside Assistance will be provided in
accordance with standard program guide-
lines which include providing service to the
vehicle up to a reasonable distance from a
paved roadway. We will make every effort
to assist in a breakdown situation,
however, the accessibility of your vehicle
will be determined by our authorized
Mercedes-Benz Light Truck Center
technician or the tow service provider on a
case-by-case basis and may be a factor in
our ability to respond.Additional charges may be applicable for a
breakdown location determined not to be a
reasonably accessible roadside location as
determined by our authorized technician
and tow service provider.
For additional information refer to the
Mercedes-Benz Roadside Assistance
Program brochure in your vehicle literature
portfolio.

16 Introduction
Operating safety
Proper use of the vehicle
Proper use of the vehicle requires that you
are familiar with the following information
and rules:

the safety precautions in this manual

the “Technical data” section in this
manual

traffic rules and regulations

motor vehicle laws and safety stan-
dards
Warning!G
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because
the vehicle’s electronic components are in-
terconnected, any modifications made may
produce an undesired effect on other sys-
tems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
See an authorized Mercedes-Benz Light
Truck Center for repairs or modifications to
electronic components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function while the
engine is running. You should therefore nev-
er turn off the engine while driving.
Warning!G
Heavy blows against the vehicle underbody
or tires/wheels, for example when running
over an obstacle, road debris or a pothole,
may cause serious damage and impair the
operating safety of your vehicle. If you feel a
sudden significant vibration or ride distur-
bance, or you suspect that damage to your
vehicle has occurred, you should turn on
your hazard warning flashers, carefully slow
down, and drive with caution to an area
which is a safe distance from the road.
Inspect the vehicle underbody and
tires/wheels for possible damage. If the ve-
hicle appears unsafe, have it towed to the
nearest authorized Mercedes-Benz Light
Truck Center or other qualified maintenance
or repair facility for further inspection or re-
pairs.
Warning!G
Various warning labels are attached to your
vehicle. These warning labels are intended
to make you and others aware of various
risks. You should not remove any of these
warning labels unless explicitly instructed to
do so by information on the label itself. Re-
moval of any of these labels may cause you
and others to be unaware of certain risks
which may result in an accident and/or per-
sonal injury.

23 At a glance
Exterior view
ItemPage
1Tailgate119
Power tailgate*119
Cargo compartment

Loading instructions

Cargo tie-down rings

Hooks

Expanding

Cover blind

Cargo net*
289
290
291
292
299
301
Vehicle tool kit467
Spare wheel471
2Rear window defroster207
3Rear lamps481
4Fuel filler flap352
Refueling352
Fuel353,
540
ItemPage
5Exterior rear view mirrors
Adjusting48
Auto-dimming rear view
mirrors*203
Power folding*204
6Towing eye bolt467
Installing towing eye bolt515
7Tires and wheels363,
529
Checking tire inflation
pressure373
General information363
Flat tire492
Spare wheel471
8Hood
Opening356
Engine oil358
Coolant360
ItemPage
9Windshield wipers59
Wiper blades, replacing489
Wiper blades, cleaning409
aWindshield
Cleaning with wiper fluid61
Cleaning409
bPower tilt/sliding sunroof*248
Panorama roof with power
tilt/sliding panel*252
cDoors
Locking and unlocking110
Opening and closing118
Locking/unlocking in an
emergency474
dFront lamps480
eHeadlamp cleaning system*203

64 Getting started
Parking and locking
You have now completed your first drive.
You have properly stopped and parked
your vehicle. End your drive as follows.
Warning!G
With the engine not running, there is no
power assistance for the brake and the
steering system. In this case, it is important
to keep in mind that a considerably higher
degree of effort is necessary to brake and
steer the vehicle.
Warning!G
Do not park this vehicle in areas where com-
bustible materials such as grass, hay or
leaves can come into contact with the hot
exhaust system, as these materials could be
ignited and cause a vehicle fire.
To reduce the risk of personal injury as a
result of vehicle movement, before turning
off the engine and leaving the vehicle
always:

Keep right foot on brake pedal.

Firmly depress parking brake pedal.

Shift the automatic transmission to
positionP.

Slowly release brake pedal.

When parked on an incline, turn front
wheel towards the road curb.

Turn the SmartKey in the starter switch
to position0 and remove the SmartKey
from the starter switch, or press the
start/stop button (vehicles with
KEYLESS-GO*).

Take the SmartKey or the SmartKey with
KEYLESS-GO* and lock vehicle when
leaving.

65 Getting started
Parking and locking
Parking brake
1Parking brake pedal
Step firmly on parking brake pedal1.When the engine is running, the warn-
ing lamp; (USA only) or3
(Canada only) in the instrument cluster
comes on.
Switching off headlamps
Turn the exterior lamp switch toM.
For more information, see “Lighting”
(
page 143).
Warning!G
Engaging the parking brake while the vehicle
is in motion can cause the rear wheels to
lock up. You could lose control of the vehicle
and cause an accident. In addition, the
vehicle’s brake lights do not light up when
the parking brake is engaged.Warning!G
When leaving the vehicle, always remove the
SmartKey or SmartKey with KEYLESS-GO*
from the starter switch, take it with you and
lock the vehicle. Do not leave children
unattended in the vehicle, or with access
to an unlocked vehicle. Children could
release the parking brake and/or shift the
automatic transmission out of positionP,
either of which could result in an accident
and/or serious personal injury.
Warning!G
Getting out of your vehicle with the auto-
matic transmission not fully engaged in
positionP is dangerous. Also, when parked
on an incline, positionP alone may not
prevent your vehicle from moving, possibly
hitting people or objects.
Always set the parking brake in addition to
shifting to positionP (
page 192).
When parked on an incline, also turn front
wheel towards the road curb.

66 Getting started
Parking and locking
Turning off the engine
Shift the automatic transmission to
positionP (
page 192).
Apply the parking brake (page 65).Turning off with the SmartKey
Turn the SmartKey in the starter switch
to position0 (
page 40).
Remove the SmartKey from the starter
switch.
The immobilizer is activated.Turning off with KEYLESS-GO*
Press the KEYLESS-GO start/stop
button (
page 41) to turn off the
engine.
With the driver’s door closed, the
starter switch is now in position1. With
the driver’s door opened, the starter
switch is set to position0, same as
SmartKey removed from starter switch
(
page 39).
iIf the engine cannot be turned off as
described, see “Emergency engine shut-down”
(
page 520).
Warning!G
Do not turn off the engine before the vehicle
has come to a complete stop. With the
engine not running, there is no power assis-
tance for the brake and steering systems. In
this case, it is important to keep in mind that
a considerably higher degree of effort is
necessary to brake and steer the vehicle.
iAlways set the parking brake in addition to
shifting to positionP (
page 192).
When parked on an incline, also turn front wheel
towards the road curb.
!Observe instructions when taking the
vehicle through an automatic conveyor type
car wash (
page 406).
!If you turn off the engine using the
SmartKey and

remove the SmartKey from the starter
switch
or

open a front door
the automatic transmission will shift to park
positionP automatically.
Keep in mind that turning off the engine with the
SmartKey alone only will automatically shift the
automatic transmission to neutral positionN.
iIn an emergency you can turn off the engine
while driving by pressing and holding the
KEYLESS-GO start/stop button for
approximately 3 seconds.
!If you turn off the engine using the
KEYLESS-GO start/stop button and open a front
door, the automatic transmission will shift to
park positionP automatically.
Keep in mind that turning off the engine using
the KEYLESS-GO start/stop button alone only
will automatically shift the automatic transmis-
sion to neutral positionN.

102 Safety and Security
Driving safety systems
Warning!G
Never switch off the ESP® when you see the
ESP® warning lampv flashing in the in-
strument cluster. In this case, proceed as
follows:

While driving off, apply as little throttle
as possible.

While driving, ease up on the accelera-
tor.

Adapt your speed and driving style to
the prevailing road conditions.
Failure to observe these guidelines could
cause the vehicle to skid.
The ESP
® cannot prevent accidents result-
ing from excessive speed.
Warning!G
The ESP® cannot prevent the natural laws of
physics from acting on the vehicle, nor can
it increase the traction afforded. The ESP
®
cannot prevent accidents, including those
resulting from excessive speed in turns, fol-
lowing another vehicle too closely, or hydro-
planing. Only a safe, attentive, and skillful
driver can prevent accidents. The capabili-
t i e s o f a n E S P
® equipped vehicle must never
be exploited in a reckless or dangerous
manner which could jeopardize the user’s
safety or the safety of others.
!Because the ESP® operates automatically,
the engine and ignition must be shut off
(SmartKey in starter switch position0 or1 or
KEYLESS-GO* start/stop button in
position0or1) when the vehicle is being towed
with one axle raised.
Active braking action through the ESP
® may
otherwise seriously damage the brake system
which is not covered by the Mercedes-Benz
Limited Warranty
!Vehicles with 4MATIC must not be towed
with one axle raised.
!Vehicles with 4MATIC:
Operational or performance test must only be
conducted on a two-axle dynamometer. If such
tests are necessary, contact an authorized
Mercedes-Benz Light Truck Center. You could
otherwise seriously damage the brake system or
the transfer case which is not covered by the
Mercedes-Benz Limited Warranty.

126 Controls in detail
Locking and unlocking
Automatic central locking
The doors and the tailgate lock automati-
cally when the ignition is switched on and
the wheels are turning at vehicle speeds of
approximately 9 mph (15 km/h) or more.
For information on towing the vehicle, see
“Towing the vehicle” (
page 513).
You can deactivate the automatic locking
mode using the control system
(
page 183).
Locking and unlocking from the inside
You can lock or unlock the doors and the
tailgate from inside using the central lock-
ing or unlocking switch. This can be useful,
for example, if you want to lock the vehicle
before starting to drive.
The fuel filler flap cannot be locked or un-
locked with the central locking or unlock-
ing switch.Even with the SmartKey with KEYLESS-GO*
removed from the vehicle, the tailgate
closing switch can be operated. Therefore,
do not leave children unattended in the ve-
hicle, or with access to an unlocked vehicle.
A child’s unsupervised access to a vehicle
could result in an accident and/or serious
personal injury.
iTo prevent a possible inadvertent lockout,
the tailgate will open automatically if a SmartKey
with KEYLESS-GO* is recognized inside the
vehicle.
iYou can open a locked door from the inside.
Open door only when conditions are safe to do
so.
iThe doors unlock automatically after an
accident if the force of the impact exceeds a pre-
set threshold.
The vehicle automatically locks when the
ignition is switched on and the wheels are
turning at vehicle speeds of approximately
9 mph (15 km/h) or more. You could therefore
lock yourself out when the vehicle

is pushed or towed

is on a test stand
Warning!G
When leaving the vehicle, always remove the
SmartKey or SmartKey with KEYLESS-GO*
from the starter switch, take it with you, and
lock the vehicle. Do not leave children unat-
tended in the vehicle, or with access to an
unlocked vehicle. A child’s unsupervised
access to a vehicle could result in an
accident and/or serious personal injury.


137 Controls in detail
Seats
Removing head restraints
Seat position for removal of head restraints
from outboard second-row seats
1Head restraint
2Release button
To remove head restraint 1, pull head
restraint 1 to its uppermost position.
Press release button2 and pull out
head restraint 1.Installing head restraints
Insert head restraint 1 into openings
on the seat backrest.
Push head restraint 1 down until it
audibly engages.
Push release button2 and adjust
head restraint 1 to the desired
position (
page 135).Armrests
6-seat vehicles
The second-row seat armrests can be
folded up, when loading for example, and
adjusted.
Folding up:
Move the armrest into a vertical
position until it engages.
Adjusting:
With the armrest folded up, disengage
the armrest by pushing it towards the
rear slightly.
Fold the armrest down to the lowest
and then to the desired position until it
engages.
To readjust the armrest to a higher
position, move armrest up to the
desired position until it engages.
iThe head restraint of the second-row middle
seat* and the third-row seat head restraints are
removed in the same manner.
iOn the outboard second-row seats, the
guide bar with the detent must be on the left.
iThe head restraint of the second-row middle
seat* and the third-row seat head restraints are
installed in the same manner.
iTo readjust the armrest to a lower position,
you must first fold up the armrest again and re-
peat the steps above.