Service MERCEDES-BENZ S-Class 2011 W221 Owner's Guide

Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Introduction
Operating safety
General notes
GRisk of accident and injury
Vehicles with HYBRID: ensure that you read
the "HYBRID" supplement. You may otherwise
fail to recognize dangers.
GWarning
Any alterations of electronic components or
software can cause malfunctions.
Radio, satellite radio, amplifier, DVD changer,
navigation module, telephone and Voice
Control systems are interconnected.
Therefore, if one of the components is not
operational, or has not been removed/
replaced properly, the function of other
components could be impaired.
Such conditions might seriously impair the
operating safety of your vehicle.
We recommend to have any service work on
electronic components carried out by an
authorized Mercedes-Benz Center.
GWarning
In order to avoid distraction which could lead
to an accident, the driver should enter system
settings while the vehicle is at a standstill, and
operate the system only when permitted by
road, weather and traffic conditions.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your car covers a
distance of 44 feet (approximately 14 m) every
second.
COMAND supplies you with information to
help you select your route more easily and
guide you conveniently and safely to your
destination. For safety reasons, we
encourage the driver to stop the vehicle in a
safe place before answering or placing a call,
or consulting the COMAND screen to read
navigational maps, instructions, or
downloaded information.GWarning
While the navigation system provides
directional assistance, the driver must remain
focused on safe driving behavior, especially
attention to traffic and street signs, and
should utilize the system’s audio cues while
driving.
The navigation system does not supply any
information on stop signs, yield signs, traffic
regulations or traffic safety rules. Their
observance always remains in the driver’s
personal responsibility. DVD maps do not
cover all areas nor all routes within an area.
This device complies with Part 15 of the FCC
Rules. Both of the following conditions must
be fulfilled to be approved for use:
(1) This device may not cause harmful
interference, and(2) This device must accept all external
interference, including interference that may
cause undesired operating problems.GWarning
Change or modification not expressly
approved by the party responsible for
compliance could void the user's authority to
operate this equipment.
! Note: This equipment has been tested
and found to comply with the limits for a
Class A digital device, pursuant to Part 15
of the FCC Rules. These limits are designed
to provide reasonable protection against
harmful interference when the equipment
114IntroductionCOMAND

NaviAudioTelephoneVideoVehicleModeFM/AM radioVideo DVDECOMap orientationSatRadioAUXMulticontour
seat/lumbar
settingsPoint of interest
symbols on the mapDiscVideo offRear window
blindRoad signs on the
mapMemory cardEASY-ENTRY/
EXIT systemText information on
mapMUSIC
REGISTERExterior
lighting
delayed
switch-off timeO Speed Limit AssistMedia
InterfaceInterior
lighting
delayed
switch-offO Topographical
mapUSBAmbient
lightingO City viewRearO Automatic
mirror fold-in
functionO Freeway
informationAUXO Locator
lightingO Audio fadeoutAudio offO Automatic
lockingSIRIUS serviceO Interior
motion sensorMap versionO Tow-away
protectionO Trunk lid
opening height
restrictionSPLITVIEW
SPLITVIEW allows the driver and front
passenger to use separate COMAND
functions at the same time. Depending on the
viewing angle of the display (from the driver's
seat or from the front passenger seat), you
will see two different displays.
For example, the "Navi" function can be
viewed from the driver's side while the video120At a glanceCOMAND

XSelect Yes or No and press W to confirm.
If you select No, the process will be aborted.
If you select Yes, the individualization is
deleted. You will see a message to this
effect.
Bluetooth® settings
General information about Bluetooth®
Bluetooth® technology is the standard for
short-range wireless data transmission of up
to approximately 10 meters. Bluetooth®
allows, for example, the exchange of vCards.
Bluetooth® is a registered trademark of
Bluetooth Special Interest Group (SIG) Inc.
Requirements for a Bluetooth®
connection
You can connect mobile phones and
notebooks with COMAND.
To do so, the following conditions need to be
met:
RBluetooth®-capable devices, e.g. mobile
phones, must comply with a certain profile
in order to be connected to COMAND.
Every Bluetooth® device has its own
specific Bluetooth® name.
RBluetooth® must be activated in COMAND
and on the respective Bluetooth® device;
see the separate operating instructions.
Rthe Bluetooth® device must be "visible" to
COMAND in order for COMAND to find and
display it. For the setting procedures,
please see the operating instructions for
the Bluetooth® device.
iOnce a mobile phone has been
connected, reception and transmission
volume may change.
Activating/deactivating Bluetooth®
XSelect Vehicle in the main function bar by
turning cVd the COMAND controller and
press W to confirm.
XSelect System by turning cVd the
COMAND controller and press W to
confirm.
XSelect Bluetooth by turning cVd the
COMAND controller and press W to
confirm.
XSelect Bluetooth activated and press
W to confirm.
This switches Bluetooth® on O or off ª.
Connecting Bluetooth® devices
General information
Before using your Bluetooth® device with
COMAND for the first time, you will need to
connect it.
Connecting is comprised of:
Rsearching for a Bluetooth® device and
Rsubsequently authorizing it
iYou can connect up to ten devices to
COMAND.
For more information on suitable mobile
phones and on connecting a Bluetooth®-
capable mobile phone to COMAND, visit
http://www.mbusa-mobile.com or call
the Mercedes-Benz Customer Assistance
Center at
1-800-FOR-MERCedes(1-800-367-6372)
(US) or Customer Service at
1-800-387-0100 (Canada).
System settings145COMANDZ

:Current vehicle position;Crosshair=Details of the crosshair position?Map scale selected
Display = depends on the settings selected
in "Map information in the display"
(Y page 182). The current street name can
be shown, provided the digital map contains
the necessary data, or the coordinates of the
crosshair if the geo-coordinate display is
switched on and the GPS signal is strong
enough.
Moving the map and selecting the
destination
XTo scroll the map: slide the COMAND
controller XVY, ZVÆ or aVb.
XTo set the map scale: as soon as you turn
cVd the COMAND controller, the scale bar
appears.
XTurn cVd until the desired scale is set.
Turning clockwise zooms out from the map,
turning counter-clockwise zooms in.
XTo select a destination: press W the
COMAND controller once or several times.
You will see either the address entry menu
with the destination address or, if COMAND
is unable to assign a unique address, a
selection list.
XSelect a destination by turning cVd the
COMAND controller and press W to
confirm.
If the destination is within the limits of the
digital map, COMAND attempts to assign
the destination to the map.
If the destination can be assigned, you will
see the address entry menu with the
address of the destination. If not, you will
see the Destination from Map entry.
XTo start route calculation: select Start
and press W to confirm.
Entering an intermediate stop
Introduction
When route guidance is active, you can enter
an intermediate stop. Intermediate stops can
be predefined destinations from the following
categories that COMAND offers for selection:
RMercedes-Benz Service Center
RHospital
RGas Station
RParking Lot
RRestaurant
However, you can also enter destinations
other than the predefined ones. To do this,
select the menu item Other.
You can use the intermediate stop function to
influence route guidance to the main
destination. When you have reached your
intermediate stop, COMAND automatically
recalculates the route to the main
destination.
158NavigationCOMAND

ZAGAT® rating service
Entries featuring the Z icon contain additional
ZAGAT information. ZAGAT rates restaurants,
for instance, in regard to the quality of the
food, furnishing, service, and provides an
average pricing level as well as a general
description.
XSelect an entry featuring the Z icon by
turning cVd the COMAND controller and
press W to confirm.
The ZAGAT ratings are shown.
1ZAGAT ratings2To display detailsXTo show the description: select
Details and press W to confirm.
Example of a ZAGAT description
Selecting points of interest using the
map
You can select points of interest that are
available in the selected (visible) map section.
XTo switch on navigation mode: press the
S function button once or twice.
XTo show the menu: press W the COMAND
controller.
XSelect Destination in the navigation
menu bar by turning cVd the COMAND
controller and press W to confirm.
XSelect Via Map by turning cVd the
COMAND controller and press W to
confirm.
If points of interest are available:
Depending on the map scale selected,
point of interest icons appear on the map.
The scale at which the icons are displayed
on the map varies according to the icon.
You can select the icons that COMAND will
display (Y page 181).
If there are points of interest, you will see
a message to this effect.
iYou also see this message if you have
selected the menu item No Symbols under
"Map display" (Y page 181).
Navigation163COMANDZ

The continuous blue route on the map starts
from the nearest road known to the system.
As soon as the vehicle is back on a road
known to the system, route guidance
continues in the usual way.
Route guidance from an off-map location
to a destination
If the vehicle position is outside the area
covered by the digital map, then the vehicle
is in an off-map location. COMAND is also
able to guide you to a destination even from
an off-map location.
At the start of the route guidance, you will see
the Street unknown message, an arrow and
the distance to the destination. The arrow
shows the compass heading to the road left
last.
The route is highlighted in blue from the
nearest road known to the system.
As soon as the vehicle is back on a road
known to the system, route guidance
continues in the usual way.
Off-road during route guidance
Due to road construction work, for example,
there may be differences between the data
on the digital map and the actual course of
the road.
In such cases, the system will temporarily be
unable to locate the vehicle position on the
digital map and thus considers the vehicle to
be in an off-road position.
In the display, you will see the Street
unknown message, an arrow and the distance
to the destination. The arrow shows the
compass heading to the actual destination.
As soon as the system can assign the vehicle
position to the map again, route guidance
continues in the usual way.Traffic reports
Conditions
i The SatRadio reception described below
requires optionally available SatRadio
equipment as well as a subscription to
SIRIUS XM SatRadio Traffic Message
Service. Further details on SatRadio are
available in the "SatRadio" chapter
( Y page 213).
COMAND can receive traffic reports via
SatRadio and incorporate them in the
navigation system. Traffic reports and map
icons can then be shown in the COMAND
display.
Real-time traffic reports on the map
COMAND can show certain traffic incidents
on the map. The incidents are shown on the
map at a scale from 1/16 mi to 20 mi.
XSet the map scale ( Y page 179).12Icon display for the section of route
affected3Icon for incident on the route4Current position and direction of travel5Map scale172NavigationCOMAND

Data for the representation of buildings is
not available for all cities.
XTo show the menu: press the COMAND
controller W.
XSelect Navi in the main function bar by
sliding ZV and turning cVd the COMAND
controller and press W to confirm.
XSelect City (3D) and press W to confirm.
Depending on the previous state, switch
the option on O or off ª.
:Hills;Buildings=Important buildings
Displaying the map data version
XTo show the menu: press the COMAND
controller W.
XSelect Navi in the main function bar by
sliding ZV and turning cVd the COMAND
controller and press W to confirm.
XSelect Map Version and press W to
confirm.
The number of the map data version is
shown. Information about new versions of
the digital map can be obtained from an
authorized Mercedes-Benz Center.
Traffic information on the map
Traffic information can be shown on the map
if you have a subscription to the SIRIUS XM
Satellite Radio Traffic Message Service. You
can select three categories for the display.
XTo switch the display on/off: press W
the COMAND controller to show the menu.
XSelect Navi in the main function bar by
sliding ZV and turning cVd the COMAND
controller and press W to confirm.
XSelect Incidents on Map and press W to
confirm.
XSelect a category and press W to confirm.
Depending on the previous state, switch
the option on O or off ª.
RIncidents
Road sections are shown by a yellow line
and arrows =.
RSpeed & Flow
Road sections are shown by yellow or red
vehicle icons :.
Yellow vehicle icons: traffic jam, average
speed 25 - 45 mph
Red vehicle icons: traffic jam, average
speed 5 - 20 mph
RFree Flow
Road sections are shown by a green line
and arrows ;.
184NavigationCOMAND

:Speed & Flow;Free Flow=Incidents
Other settings
Freeway information
When driving on freeways, you can have the
nearest gas stations, rest areas, etc., as well
as your current distance from them, shown
on the right-hand side of the display.
XTo switch on navigation mode: press the
S function button once or twice.
XTo show the menu: press the COMAND
controller W.
XSelect Navi in the main function bar by
sliding ZV and turning cVd the COMAND
controller and press W to confirm.
XSelect Highway Information and press
W to confirm.
Depending on the previous state, switch
the option on O or off ª.
SIRIUS XM service
Displaying SIRIUS XM service information
You can display the SIRIUS XM service
information.
XTo show the menu: press the COMAND
controller W.
XSelect Navi in the main function bar by
sliding ZV and turning cVd the COMAND
controller and press W to confirm.
XSelect SIRIUS Service and press W to
confirm.
Registering for the SIRIUS XM traffic
report service
XCall the phone number of the traffic report
provider shown on the screen.
iYou can also have the satellite service
activated online. To do so, visit the SIRIUS
XM Radio website at
http://www.sirius.com (USA) or
http://www.siriuscanada.com
(Canada).
Once the connection has been established:
XFollow the instructions of the service staff.
The activation process may take up to ten
minutes.
If registration is not included when
purchasing the system, your credit card
details will be required to activate your
account.
Compass function
You can display the current heading in which
the front of the vehicle is pointing.
:Current heading;Geo-coordinatesNavigation185COMANDZ

automatically attempts to log into a
network. If no network is available, you will
not be able to make a " 911" emergency
call. If you attempt to make an outgoing
call, the No Service message will appear
for a short while.
911 emergency callGWarning
The 911 emergency call system is a public
service. Using it without due cause is a
criminal offense.
The following conditions must be fulfilled in
order to make a 911 emergency call:
R the mobile phone must be switched on.
R a network must be available.
R a valid and operational SIM card must be
inserted in the mobile phone.
R the mobile phone must be connected to
COMAND via the Bluetooth ®
interface
If you cannot make an emergency call, you
must arrange rescue measures yourself.
XEnter the number using COMAND.XPress the 6 button.
The telephone makes the connection.XWait until the emergency call center
answers and describe the emergency
situation.
Telephony via the Bluetooth ®
interface
Conditions
On the mobile phone
For telephony via COMAND's Bluetooth ®
interface, a Bluetooth ®
-capable mobile
phone is required.
i Not all mobile phones available on the
market are equally suitable. For more
information on suitable mobile phones and
on connecting Bluetooth ®
-capable mobile
phones to COMAND, visit
http://www.mbusa-mobile.com or call
the Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) (US) or Customer
Relations at 1-800-387-0100 (Canada).
The battery of the mobile phone should
always be kept sufficiently charged in order
to prevent malfunctions.
In preparation for telephoning via the
Bluetooth ®
interface, you should check the
following items on your mobile phone (see the
mobile phone operating instructions):XHands-free profile
The mobile phone must support Hands-free
Profile 1.0 or above.
i Some displays (e.g. the signal strength)
depend on the supported version of the
Hands-free Profile.
XBluetooth ®
visibility
On certain mobile phones, the device itself
must be made "visible" for other devices,
as well as activating the Bluetooth ®
function (see the mobile phone operating
instructions).XBluetooth ®
device name
Every Bluetooth ®
device has its own
Bluetooth ®
device name. This name can be
freely chosen, but the default name may be
identical for all devices from a given
manufacturer. It is therefore
recommended that you change this name
so that you can easily recognize your
mobile phone (see the mobile phone
operating instructions).XSwitch on the mobile phone and enter the
PIN when prompted to do so (see the
mobile phone operating instructions).XActivate Bluetooth ®
functions and, where
necessary, Bluetooth ®
visibility on the
mobile phone (see the mobile phone
operating instructions).192TelephoneCOMAND

HD Radio
Important notes
The "HD Radio" section provides detailed
information on the following:
R special functions available exclusively for
HD Radio when compared with analog AM
and FM radio
R selecting an HD Radio station
R displaying program information
i Optional HD Radio equipment is required
to make use of the HD Radio functions
described here. Registration is not
required.
i HD Radio functions offer:
R digital broadcasting in the same
wavebands as analog AM/FM. The
analog AM/FM stations remain available
on the same frequencies when selecting
a station.
R multiple program streams via a single
AM/FM frequency (e.g. HD1, HD2 etc.)
R interference-free, clear reception
R FM: sound reproduction in CD quality;
AM: sound reproduction as for analog FM
stations
R numerous data services, text-based
information display: artist's name, track
name etc.
Further information on HD Radio can be
found at http://www.hdradio.com .
i Please note that sub-programs and
program information shown in the
illustrations are dependent on the program
broadcast by the respective radio station.
The program contents may vary. The sub-
programs and programs shown in the
illustrations in this manual may therefore
differ from the sub-programs and programs
broadcast by radio stations.
Switching on HD Radio
i As HD Radio stations are broadcast in the
AM/FM wavebands, operating HD Radio is
similar to operating analog AM/FM radio.
This chapter describes only those functions
that differ from standard FM radio
functions.
Operating analog FM/AM radio is described
in the "Radio" chapter ( Y page 208).
You can deactivate HD Radio for the selected
frequency in the radio submenu.
XSelect Audio in the main function bar by
sliding ZV and turning cVd the COMAND
controller and press W to confirm.XSelect FM/AM Radio by sliding ZV and
press W the COMAND controller to
confirm.
The audio menu appears.XSelect Radio by sliding ZV the COMAND
controller and press W to confirm.
If check box c is empty, HD Radio is
deactivated.
You will be listening to the frequency's
analog program.
If you switch to another HD Radio
frequency, HD Radio is automatically
reactivated.212AudioCOMAND